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Free CRM Software That Integrates with Wix

In today’s competitive business landscape, customer relationship management (CRM) software plays a crucial role in streamlining interactions, managing sales leads, and fostering strong relationships with clients. For businesses running on platforms like Wix, a website builder known for its flexibility and ease of use, having an integrated CRM can significantly improve customer experience and operational efficiency. This blog explores the best free CRM options that integrate seamlessly with Wix, making it easier for small businesses, freelancers, and entrepreneurs to manage customer data and grow their business.

Why Integrate CRM with Wix?

Wix is a highly popular website-building platform, especially among small and medium-sized businesses. The platform offers an intuitive drag-and-drop interface, customizable templates, and a variety of add-ons that enable users to create a professional-looking website. But, as your website grows and attracts more visitors, managing customer inquiries, tracking leads, and following up with clients can become overwhelming. This is where CRM software comes into play.

A CRM system integrated with your Wix website will:

Automatically collect and store visitor information.

Streamline communication with customers via email and phone.

Track and manage leads efficiently.

Provide insights into customer behavior and interactions.

With that in mind, let’s explore some of the best free CRM options that integrate with Wix.

1. HubSpot CRM

Overview:

HubSpot CRM is one of the most popular and robust free CRM tools available. It provides an easy integration with Wix through a dedicated plugin, allowing you to capture leads directly from your website and manage them from a centralized dashboard. HubSpot is known for its intuitive interface and powerful marketing, sales, and customer service tools.

Key Features:

Contact Management: Automatically collect contact details of visitors via forms and popups.

Lead Tracking: Track visitors' behavior on your Wix site and gain insights into which pages they visit, how often they return, and what forms they fill out.

Email Integration: Use HubSpot’s email marketing tools to send personalized emails and track engagement.

Automation: HubSpot allows for basic automation, such as setting up follow-up emails when a contact submits a form.

Reports and Analytics: Get detailed reports on website performance, sales pipeline, and lead generation.

Integration with Wix:

HubSpot integrates seamlessly with Wix through its plugin. Once installed, you can embed HubSpot forms, chat widgets, and popups directly onto your website. The captured leads are automatically synced to your HubSpot CRM, where you can manage them more effectively.

Best For:

Businesses looking for a feature-rich CRM with an easy-to-use interface that doesn’t require technical expertise.

2. Zoho CRM

Overview:

Zoho CRM is another widely used free CRM tool offering integration with Wix. Zoho’s free plan includes a wide array of features, including contact management, lead tracking, and workflow automation. With Zoho CRM, you can manage up to 3 users on the free plan, making it ideal for small businesses.

Key Features:

Contact and Lead Management: Easily manage your website’s leads by organizing them based on interaction or behavior.

Sales Pipeline: Track your sales pipeline, assign tasks, and follow up on leads.

Email Campaigns: Use Zoho’s built-in email marketing features to send campaigns, and integrate with your Wix website to capture leads.

Workflow Automation: Automate workflows, such as assigning leads to specific team members or setting up automated follow-up emails.

Mobile App: Zoho CRM’s mobile app lets you manage your contacts on the go.

Integration with Wix:

While Zoho CRM doesn’t offer a native integration with Wix, you can easily connect the two platforms using Zapier, a third-party integration tool. This connection allows you to create zaps that automatically send lead data from Wix to Zoho CRM.

Best For:

Small businesses looking for a customizable CRM solution that scales with their growth.

3. Pipedrive

Overview:

Pipedrive is a sales-focused CRM that is widely appreciated for its visual sales pipeline and ease of use. While Pipedrive is not entirely free, it does offer a free trial and is a great option for businesses looking to enhance their sales efforts. Its integration with Wix can be facilitated via Zapier or other integration tools.

Key Features:

Sales Pipeline Management: A highly visual sales pipeline that allows you to track leads and progress through various stages.

Lead and Contact Management: Store and manage leads, set reminders for follow-ups, and track communication.

Customizable Dashboards: Customize your dashboard to get the metrics and data that matter most to your business.

Email Integration: Send, receive, and track emails directly from the CRM to streamline communication.

Sales Reporting: Get reports on the performance of your sales team, lead generation, and deal progress.

Integration with Wix:

Pipedrive can be integrated with Wix using Zapier or other third-party tools to sync lead forms and other customer data between platforms.

Best For:

Sales-driven businesses that need a CRM focused on managing and improving sales performance.

4. Bitrix24

Overview:

Bitrix24 is a free CRM that offers a wide range of tools for managing sales, marketing, and customer service. It’s ideal for businesses that want a centralized platform to handle everything from customer interactions to project management. Bitrix24 offers a free plan that includes up to 12 users, making it an attractive option for growing teams.

Key Features:

Lead and Contact Management: Manage customer information, track interactions, and organize leads in a simple dashboard.

Communication Tools: Bitrix24 offers built-in communication tools, including live chat, email, and telephony integration.

Task and Project Management: In addition to CRM, Bitrix24 includes tools for managing team tasks, calendars, and projects.

Sales and Marketing Automation: Automate email campaigns, follow-ups, and task assignments based on lead actions.

Reports and Analytics: Track sales performance, lead conversion, and customer interactions.

Integration with Wix:

Bitrix24 integrates with Wix through third-party tools like Zapier. You can automate lead capture by connecting forms on your Wix site to Bitrix24, ensuring that customer data is sent directly to your CRM.

Best For:

Teams looking for an all-in-one platform that combines CRM, task management, and communication tools.

5. Sendinblue

Overview:

Sendinblue is primarily an email marketing platform but includes a robust CRM as part of its free plan. It’s a great choice for businesses that rely heavily on email communication and marketing to engage customers. Sendinblue’s free plan allows you to manage unlimited contacts and send up to 300 emails per day.

Key Features:

Email Marketing: Create and send professional email campaigns directly from the platform.

Lead Scoring: Automatically score leads based on their interactions with your emails and website.

Contact Segmentation: Organize contacts into lists based on behavior, demographics, or other criteria.

Transactional Emails: Send automated transactional emails, such as order confirmations or password resets.

Analytics and Reporting: Get insights into email open rates, click-through rates, and campaign performance.

Integration with Wix:

Sendinblue integrates with Wix through an official plugin that allows you to add sign-up forms, manage contacts, and run email campaigns directly from your Wix site.

Best For:

Businesses that focus on email marketing and need a CRM to complement their campaigns.

Conclusion

Integrating a free CRM with your Wix website can be a game-changer for managing customer relationships, tracking leads, and improving sales. The options mentioned in this article—HubSpot CRM, Zoho CRM, Pipedrive, Bitrix24, and Sendinblue—each offer unique features that cater to different business needs. Whether you're looking for robust contact management, email marketing, or sales pipeline tracking, there's a CRM that can help you grow your business without breaking the bank.

The right CRM will not only streamline your customer interactions but also provide the tools necessary to scale your business efficiently. Take the time to explore these free options, and find the one that best aligns with your business goals and customer management needs.