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How to prepare for the ERP system more easily
At present, many organizations have problems with the ERP system (ERP) , especially what is the most important factor is the person due to the ERP system. The main thing that must be related is the system with the people. Cannot be overlooked if the owner or executive Have a project And no one followed The project was unable to continue walking. especially In that project Will have to use strong cooperation odoo customization from many people, such as taking up the ERP system, not only using co-operation during the on-going system But after having a system that can be used The use of the system is very important.
3 ways to help pave the way for the ERP system to be easier
Allowing all employees at all levels to get to know the project together After executive level Head of various departments Has selected the ERP system and the odoo implementation. that should be provided to all parties at all levels for everyone to know what the company is going to do now What are the consequences during the course of doing? And what is important after completing it?
The staff at all the levels have been involved from the beginning. After the internal recognition What is the company going to do? From the beginning, there will be a meeting to erpmanufacturing introduce the team to put the system to work. Introduce the overall system Everyone should get to know. No need to consider whether to understand Or do not understand This is what makes everyone part with the project from the beginning, whether more or less, but everyone erp contracting has been part of this project from the beginning. The participation and recognition Will have a part automatically Apart from that If the management has a reward Or motivation for the team Can consider Compared to the response that can be received
Give an opportunity for every area to think, ask, leave comments The staff began to have questions. That we will be able to interpret that he is interested even if he comments. That shows that he already has a part with the project. Regardless of whether it is negative or positive, because if he doesn't feel anything That may mean that He does not think that this thing has anything to do with him at all, or in fact many people are interested, but do not dare to ask or comment. That can give space Ask if he has a question or want to leave a comment.
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Increase the potential of CRM with customer service through the website.
For the goals of business organizations of all sizes Keeping customers or adding new customers Can make the business run continuously and result in long-term, which has many forms and strategies to build relationships between the company and customers, each way has the opportunity to increase success for the CRM system business or Customer relationship management (Custom Murray Corporation's chip Management) is a customer relationship management solutions.logistics management software
Creating an impression on the customer to create a customer base in the future. Of course, now every organization has created a website to be the look of the company which customers can access most easily. The website, in addition to news services, also helps customers through various systems. The website makes both users, old customers, and construction management software new customers impressed. Build relationships with customers with quality systems to help customers in every way through the website.
For example, a web page system for helping customers such as
Live Chat (Live Chat) Real-time feedback and customer support Collecting information and customer information to analyze various problems, employee evaluation forms for services Which is a live chat service (live chat) that is a center for listening to customer problems
Manuals, instructions for use or information related to business, both in the form of articles and videos For customers to use without interruption
Forum for discussing, commenting on other customers and companies
Contact or social channels for customers to choose the most convenient contact channel.
In addition, the website must support all devices, such as smartphones, tablets. Adding a system on the website depends on the type of business. odoo implementationProviding information and services through the website is widely popular, can increase the efficiency of the organization. It very good for Developing an effective customer relationship management system is important. The principle of management is to realize the importance of each customer. That each customer is of equal importance The organization can make customers loyal to the organization. Is the key to bringing the organization to success in long-term business operations. Odoo implementation
CRM is an administrative tool that is used for the purpose of helping Allowing the organization to manage various processes within the organization to meet the needs of customers In order to achieve the highest satisfaction for the organization to be successful
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