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Report: Suggestions improvements to make shop more profitable

To: Manager From: Nickolay Paramonov Subject: Suggestions improvements to make shop more profitable Date: 5th April 2019

Purpose

The purpose of this report is to make recommendations how to increase profitability of the shop.

Advertisement

To begin with, I would strongly suggest that money is invested to advertisement should be increased twice. Doing this would spread information about our shop and attract a large amount of new customers.

Merchandising

Secondly, I am convinced, special care need to be taken combining, placement and order of products. It would be a good idea to think about encouraging a merchandising department. As a result sales of products from one group as well as profit would be increased.

Special offers

Finally, one solution would be to create system of stocks and special offers. In this way our clients could come again to our shop and we might raise a chance to get regular customers .

Conclusion

To sum up, I feel that the above improvements would make the shop more profitable. If these suggestions were carried, we would get much more new buyers and hold permanent customers.

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Letter of providing information (Letter to Jane)

Hi Jane,

Thank you very much for your previous letter. How’s life treating you? Did you get a promotion your boss had promised you? I’m writing to you to discuss the coming trip and to answer your suggestions about it.

You’ve offered to cycle around the northern lakes. For me, it’s too far and I agree with Anne that we’ll be exhausted after this trip. Meanwhile, I think that visiting of Lake Windermere it’s a very good idea beacause it’s much more closer to our city. Moreover, there’re a lot of facilities and entertainment.

Firstly, we might attend an ancient castle on the northern part of the lake. Then we could trevel to the Wordsworth House where we will have a dinner. After this break I suggest visiting a streamboard center and watching for the boats from the last century. Finally, we could finish our trip in the Beatrix Potter Museum.

Also, there’re two comfortable hotels on the coast. The first one is Rothay Farden Hotel but unfortunatelly, I couldn’t find any information about it. So I offer to stay in the second one - Queens Hotel. I read they provide pretty cheap rooms with beautiful views of the lake. Also, there’s home-cooked meal.

Write me respond when it’ll be convenient. I will be waiting for your answer.

Yours, Nick 

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Letter of advice

Hi Jak,

Very glad to hear you. How you doing? Have you passed entry exams to the university you want to go? I’m writing to you to respond on the previous letter where you asked for advice how to learn to play tennis. Actually, I have some advice for you.

Firstly, you should find a good trainer. The best way is to join a tennis club. If you do this, a professional coach could teach you basic techniques. As an alternative, you can talk with your friends. Maybe someone might give you some lessons.

In addition, it would be a good idea to learn a theory of the sport. If I were you, I would borrow a book from the library. This would mean that you learn best practice of tennis.

The best advice I can give you is to buy necessary equipment. To play tennis you have to have racquet and some balls. Don’t spend too much - about 50 - 75$ because you might not like it. Also, you don’t need special clothes. Common trainers and a tracksuit - it’s enough.

I hope my advice will help you. Write me when you will achieve the first results. I’ll be waiting for your answer.

Yours, Nick. 

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Letter of request

Dear madam,

I am arranging an anniversary party for my parents. I am interested in finding out more accurate information about The Claremont Hotel.

First of all, I want to hold the event the next Saturday (20th of April) from 8 pm to 12 pm. I am planning to invite nearly 150 guests. Could you tell me if there will be free banquet hall on this time?

Moreover, I would like to know whether a disco in the hotel is? In addition, I would be very grateful if you will attach the menu and the price list in the responding letter.

Thank you for your help in this matter. I look forward to hearing from you at your earliest convenience.

Yours sincerely,

Paramonov Nick

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Letter of apology

Dear sir,

Please, accept our sincere apologies for a long delay of the delivery of your camera. We take full responsibility.

There was a confusion caused by an incompetence of our partner delivery company. Your order had been damaged by their staff. Therefore, we had to wait for the next delivery from suppliers. 

Assure, we do our utmost to compensate inconvenience caused. Your order will be sent Express Delivery tomorrow. In addition, accept a free carry case and 3 films as compensation.

If you have any questions, please do not hesitate to contact with me.

Your’s sincerely,

UDK Manager, Nick Paramonov

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Letter of complaint

Dear Madam,

I am writing to complaint about the holiday apartment which our company rented from you on 10th July. I suppose, your advertisement provide wrong information in a number of ways.

For one thing, the apartment wasn’t as spacious as you had written. There were a lot of old furniture. When we came to the rooms it seemed that all this dusty things were pressing on us from all sides. Also, the beach was located much farther than 50 meters.

Moreover, the balcony railing was broken. The first day one of my friends nearly fell and it was fairly dangerous and accident might be happened. In addition, all the holiday we were forced to watch the car park behind our windows instead of great view you had promised. Finally, we could not find even essential items in the kitchen.

As you can see, I am quite disappointed. I guess I can expect to a partial refund besides apology for the terrible holiday. I look forward to receiving a prompt reply.

Yours sincerely,

Nick Paramonov

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Semi-formal letter

Dear Mr. and Rs. Amble

I am writing to you to respond your previous letter and to tell about my recent achievement in English learning. Furthermore, I want to thank you for a great opportunity that your family gave me last summer.

When I had arrived at home previous summer I almost immediately applied for a job at a large company. Few days later their HR manager got hold of me and set up a job interview. So, I have got this job and now I’m living in Sidney. The month with you was a huge step in English learning. Your friendly family help me to dive into English environment. As a result, my English skills were increased enough. The most significant progress I noticed in speaking and pronunciation.

I hope we will meet again soon.

Yours sincerely

Nickolay Paramonov