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q2840840-blog · 6 years

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inspection and quality control - 2 Important Lessons From CHINESE Companies Seeking Higher Quality.

Sunchine Inspection, a professional one-stop international inspection provider, focus on providing more flexible and humanized inspection serviceto clients from all over the world. Sunchine Inspection, Thinking for you and doing for you!

China Office

Room 2203, 22/F, Building 03, Zhongtai

International Plaza, 311, Middle Jiangdong

Road, 210019 - Nanjing - R.P.China

Tel: 0086-25-6809 3658

Fax: 0086-25- 8609 3678

E-mail: [email protected]

Contact: Mr. Francois SHI

Managing Director in China Office

Mob: 0086-18951633559

Website: https://www.sunchineinspection.com

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BY RENAUD ANJORAN

Recently I had interesting conversations with a few buyers, who work in Chinese companies, and who need to buy local products that satisfy a high standard. How do they do? Are personal relationships (“guanxi”) key? Absolutely not. Here are two examples.

1. A Chinese trading company that arranges manufacturing of phone accessories, as a licensee, for a VERY high-end British company.

How high is their standard? No defect must be visible — it’s as simple as that. So, how does that trading company find manufacturers?

They start with about 30 potential manufacturers that might be able to raise their quality standard up to the right level.

They work on a first prototype, give feedback, and eliminate 10-15 candidates.

They work on a pilot run of 100 pieces, give feedback, and only 1-3 potential suppliers stay in the race.

Then the British company is shown the pilot run, and they might choose to approve none of the candidates. Hopefully 1 or 2 are approved.

During production, an inspector is stationed full time in the factory.

The pilot run is the time the factory really understands how high the buyer’s requirements really are. At that time, many factories drop the ball. Another interesting fact: contracts are very important (IP rights ownership, NDA, and so on). But one could say that, to a large extent, the need for contracts is driven by the British licensor.

2. Foxconn (actually a taiwanese company, but is it that different?) purchases components in China

One of Foxconn’s employees explained to me that they want to avoid discussions when a problem is found. They don’t want suppliers to look for a loophole and escape their responsibilities. So they write detailed specifications and enforceable contracts. And, again, an inspector is stationed full time in the supplier’s factory for the duration of each production run. As a result, many factories don’t want to work with Foxconn. They are aware that they will get in trouble if they fail to meet the specs. At least Chinese suppliers are not always over-optimistic! – Article Source: qualityinspection

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q2840840-blog · 6 years

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Advice for AMAZON Third Party Sellers who Source in China

China Office

Room 2203, 22/F, Building 03, Zhongtai

International Plaza, 311, Middle Jiangdong

Road, 210019 - Nanjing - R.P.China

Tel: 0086-25-6809 3658

Fax: 0086-25- 8609 3678

E-mail: [email protected]

Contact: Mr. Francois SHI

Managing Director in China Office

Mob: 0086-18951633559

Website: https://www.sunchineinspection.com

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BY RENAUD ANJORAN

On Monday I spent some time with a few Amazon Third Party Sellers. Their main difficulty is that they need a relatively high quality standard, or they will get many bad reviews that will kill their business. And they usually ship directly to Amazon’s warehouses, so they can’t even see quality problems and stop them. Unfortunately, buying high-quality products in low quantity is no easy task in China! They cannot ask for a small pilot run (to evaluate the supplier’s real quality standard) because manufacturers hate this idea. So they have to take a risk. Here is the advice I gave them:

Start small with the first order you give a new supplier.

Check quality during production, at least for the first order. It will allow you to catch problems early and to give feedback to the supplier.

Always check quality before shipment. Since the goods are delivered directly to Amazon’s warehouses, you are taking HUGE risks if no one checks the goods.

If you cannot start small, use a letter of credit for the first order. Make sure you get the supplier’s agreement to be paid by LC as soon as you start discussions.

Make good use of B2B directories such as GlobalSources.com and Alibaba.com. They have an “advanced search” function that will help you screen the “candidates” you want to evaluate.

When setting up the “advanced search” parameters, target level II factories: not too small, not too large.

Someone in the group suggested to start with Aliexpress, and then to buy higher quantity from that same seller. I thought it was quite a good idea. Any other tips? Article Source: qualityinspection

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q2840840-blog · 6 years

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inspection & quality control agent - Choosing a Good Quality Inspector or Auditor

China Office

Room 2203, 22/F, Building 03, Zhongtai

International Plaza, 311, Middle Jiangdong

Road, 210019 - Nanjing - R.P.China

Tel: 0086-25-6809 3658

Fax: 0086-25- 8609 3678

E-mail: [email protected]

Contact: Mr. Francois SHI

Managing Director in China Office

Mob: 0086-18951633559

Website: https://www.sunchineinspection.com

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BY RENAUD ANJORAN

Last year, in What kind of inspector do you want to hire in China?, I listed two essential traits of a good quality inspector:

Willingness to follow rules without looking for shortcuts

Attention to details

Obviously there are many other desirable traits, such as honesty and assertiveness. But I never took the time to list them all. And actually, other people have done a very good job at this. Yesterday I was reading the ISO 19011:2011 standard (Guidelines for auditing management systems) and I came upon a very insightful list that I pasted below.

Auditors should exhibit professional behaviour during the performance of audit activities, including being: — ethical, i.e. fair, truthful, sincere, honest and discreet; — open-minded, i.e. willing to consider alternative ideas or points of view; — diplomatic, i.e. tactful in dealing with people; — observant, i.e. actively observing physical surroundings and activities; — perceptive, i.e. aware of and able to understand situations; — versatile, i.e. able to readily adapt to different situations; — tenacious, i.e. persistent and focused on achieving objectives; — decisive, i.e. able to reach timely conclusions based on logical reasoning and analysis; — self-reliant, i.e. able to act and function independently whilst interacting effectively with others; — acting with fortitude, i.e. able to act responsibly and ethically, even though these actions may not always be popular and may sometimes result in disagreement or confrontation; — open to improvement, i.e. willing to learn from situations, and striving for better audit results; — culturally sensitive, i.e. observant and respectful to the culture of the auditee; — collaborative, i.e. effectively interacting with others, including audit team members and the auditee’s personnel.

I think this list applies pretty well to good quality control inspectors, too. And, in the context of China, I would focus on this short list (most important on top):

Acting with fortitude

Decisive

Observant

Tenacious

Self-reliant

Diplomatic

Perceptive

Open to improvement

Would you add something? Article Source: qualityinspection

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