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What to do if your account gets wrongfully terminated

So by now most of you have probably heard that my account was suddenly terminated (aka banned) on Saturday afternoon. I’m back now, and since I had to do some digging into this on my own, I figured I’d make a post for others to reference. 

How to tell if you’ve been wrongfully terminated

You will find yourself suddenly locked out of your account. For me, I had just made a post when I got kicked to the login screen. My password wouldn’t work, so I tried to reset it, at which point I got this screen:

Now, if Tumblr legitimately terminated your account - meaning, you broke a rule and they banned you for it - they should send you an email telling you why. So, immediately check your email. If you don’t get anything, it was probably a glitch. These happen shockingly often, so there’s a whole process to it. 

How to get your account back

First, submit a support ticket. Tumblr’s support email does NOT work, you MUST go through their site. Select ‘Terminated account’. Write a POLITE message explaining the situation. Describe what you were doing when you suddenly got kicked off, and state that to the best of your knowledge, you haven’t broken any rules, or that if you did, you would be willing to delete the offending posts. Include your url and email.

Check your email. You should immediately get an automatic message saying they’re looking into the problem. If you don’t that means that Tumblr marked your email as spam (because they banned you). If you need to, resend the ticket using a different email address at the bottom. Explain that your account email doesn’t seem to be going through and that’s why you’re using a different one. 

Wait. Tumblr Support’s hours of operation are 9-5 EST, Monday through Friday. If, like me, you submitted your ticket on a weekend, you may be in for a wait. If you don’t get a response within 24 hours, DO NOT SEND ANOTHER TICKET, but instead reply to the email they sent you. I’ve seen it advised that you should send another ticket only if the problem isn’t fixed within the week. 

Check you url often. Tumblr will likely never respond to your email letting you know what happened or that you’ve been reinstated. Check your url every so often, and if it finally loads as your blog (instead of the ‘There’s nothing here’ screen) you are free to log back in. 

And that’s it! If it was a glitch, they SHOULD reinstate your account, but you MUST submit a support ticket letting them know what’s going on. 

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Linda Pastan

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it’s crazy how many times I’m like “I don’t feel good” and doctors are like “there is nothing wrong with you actually” and then they get test results back and go “oh fuck. wait a minute. you weren’t lying. this is real not good.”

and I get it, I know an element of medical misogyny plays into because they see me as a woman but I think it’s also because I’m autistic and my reactions are not ‘appropriate’. when I’m in severe pain I’m silent and I’m fidgety. they probably think I’m overstating my symptoms because my affect is flat and I’m not emoting when that is actually a sign I am doing very badly.

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I think detaching disgust from morality is one of the keys to Chilling Out. You can find inner peace by being able to go "hm! Gross" and recognize if it's an actual problem or not. Cause if it's not an actual problem... it's not your problem 🙏 god bless

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abled women with 17-step skincare routines have absolutely no place trying to “hold disabled people accountable” for our plastic waste. either stop buying ten products a month in disposable plastic full of plastic microbeads or stop fucking wailing and crying and sobbing about insulin pump tubes and injection supplies you fucking monster

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your friend brett in 2003: “hey guys! ready for a deathmatch round in blood gulch?”

you and your two other friends who found a glowing crystal in the back of your house that gave you a prophetic glimpse into the future where the three of you live successful lives but only if brett dies following a series of finely-connected events that begin with him winning a round of deathmatch on blood gulch: “yeah brett you’re on”

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first meeting (s)

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my craziest take is you can be cis in a trans way if you feel like it. Like its literally no big deal. if you wanna be completely cisgender but still feel as if you're alienated from your agab then you can be cis in a trans way

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fixed it

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tiktok from rushadicus

gang what do we think, is this folkpunk?

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"Prime Day" should be a day to boycott Amazon for all its bad behavior.

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when im not laughing and having fun i'm being tortured and tormented and psychically attacked. that's what it's like being a dark jester

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that part of sleep deprivation that's like I could continue to do this for at least 3000 years easy