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How Managers Cleverly Leverage Marketing Development Funds
Often channel managers struggle to find the best means of driving sales through the channel. MDF (marketing development funds) can be squandered on events, trade shows, and expensive dinners. The best way to use MDF is by driving real interaction between your sales team and your partner's sales team, by joining forces on a sales appointment.
But strong channel partner relationships do not happen overnight.
The sales teams from manufacturers and resellers must be compatible in terms of objectives, target market, resources, and values. Communication is the key to removing uncertainties and exploring possibilities.
Sales appointments as channel currency
Our company has been arranging sales appointments for Channel Sales Organizations in High-Tech for over 15 years. When done right, channel relationships directly extend market reach, achieve higher revenue, and accelerate business growth.
Most Channel Managers would agree that they would like to get a higher level of engagement and productivity from their channel partners. The reality is only 20% of their partner relationships are contributing 80% of the channel revenue generated. Often channel managers struggle to find the best means of creating real interaction between their sales team and their partner's sales team. The best way to drive interaction is by joining forces on a sales appointment. Trade Shows are fine, but comparatively speaking, spending those MDF dollars on an appointment that is certain is far better than leads from a tradeshow, which requires copious follow-up and no guarantees.
Channel Managers that work with our company value the sales appointments we create and use them as “channel currency” to maintain channel partners and develop new ones. We understand and nurture the channel partner relationship in much the same way we value our client relationships. Most of our indirect campaigns come through the channel utilizing MDF.
Cultivating long-term channel relationships
Each sales appointment presents a unique opportunity. Before distributing a new sales appointment, we work with our Clients to invite the right channel partner to a new sales appointment we arrange, to maximize results.
When soliciting post-meeting feedback from our client’s sales appointments, we include the channel partner in attendance. It’s interesting to observe how the same opportunity can be perceived very differently by different attendees. Understanding the complexity and importance of channel relationships, and cultivating long-term productive alliances, has become a fundamental key to our success and client longevity.
For more details on our products and services, please feel free to visit us at: Outsource Reservation for Medical Services, B2B Reservation Services, Customer support providers, Outsource customer support & Outsource technical support services.
Please feel free to visit us at: https://moremeetings.com/
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More Meetings - B2B Appointment Setting
Cold calling is not something many people are comfortable doing. In this blog post, I’ll share the ways you can succeed in arranging B2B sales appointments during the Covid-19 pandemic fallout.
Arranging good B2B sales appointments is a tall task that most people despise, and it is particularly tricky when calling during the Covid-19 shutdown. You will hear responses like, “Don’t you know what is going on?” or “Now is not a good time to look at anything new.”
I will address this dilemma later on.
To do it right is to understand its basic principles and processes. First off, cold calling is not something many people are comfortable doing. Without proper training and the right mindset, an appointment setter can easily give up, and become frustrated. Being proficient at appointment setting requires far more than speaking on the phone and reciting a script. Below are some tips on how to arrange B2B sales appointments and build a pipeline for Q3 and Q4.
Tips, Tools, Structure, and Goals
1. Acquire the tools.
Carpenters need tools to perform their jobs, and the same holds for appointment setting.
You will need the following:
Quiet work environment, especially if working from home
Headsets are necessary for hands-free CRM recording and clear voice communication. Most decent headsets today offer a noise-canceling feature to lessen background sound.
Well-written scripts are essential. Keep them short and to the point. After all, you are intruding on someone during their workdays. Always ask permission to take the prospects time, and if you say, “May I have three minutes?”, keep it to three minutes.
CRM Systems for list management is necessary. Choose one with a click feature for easy and fast phone dialing.
Acquire new data from a reputable B2B list provider; avoid getting ripped off. (Discover.org is my personal favorite.)
Align with a VoIP Carrier and utilize a Softphone system. I recommend softphones for better integration with your PC. Softphones are a piece of software that allows the user to make telephone calls over the Internet via a computer. (Ring Central or Zoom offers this service.)
Lastly, you need to dial 200 to 300 calls per day, with the primary goal of arranging two to four qualified leads per week. Most inside sales people never crack 80 calls in a day.
2. Create structure.
Formulating a mindset creates structure. Whether you work from home or the office, dress professionally for work, especially when working from home. Wearing your PJ’s all day does not put you in the same professional mindset as the people you are calling.
Create a schedule and get to your desk on time.
Open all of your programs, being sure to check your calendar and email first.
Take five-minute breaks at least every 60-minutes, especially if you are sitting. Alternatively, utilize a standing desk, which allows you to take fewer breaks, with the bonus that you will feel less fatigued once you get used to using it.
Don’t be a clock watcher. Come in early and stay late periodically. The goal is to speak to a prospect at a convenient time. Between 5:00 PM and 5:45 PM can be an excellent time to dial. Admins go home, and the prospect’s day is over. People tend to be more relaxed.
3. Set goals.
Without goals and structure, your foray into B2B appointment setting will not be successful.
Track the gross number of phone calls and emails placed each day, including hangups and how many people you contacted. Use a recording device when possible, and review the phone calls that did not go well. Ask a colleague to critique the call or several calls to get a fresh perspective on your pitch and delivery.
Set personal goals, such as the number of outbound phone calls and the number of emails sent. Track your time in and out of the office. Without goals and a substantial time commitment, you will fail.
Lastly, arranging a qualified sales appointment is the goal. Strive for one meeting per day. People that average three to four qualified sales appointments each week are in an elite class. When you achieve numbers like this, you are bringing real value to your organization and management will take notice.
4. Calling During Covid-19
Calling into the enterprise during the Covid-19 shut down is awkward at best. Here are a few tips.
As mentioned earlier, the script is critical to your success. Build in a request to speak with someone once you have told the prospect your name, company name, and why you are calling. Simply ask to continue the conversation and set a time limit. Two or three minutes should be sufficient. If you are going over the agreed upon time limit, ask permission to continue. By asking permission, you are showing respect to the prospect, and it goes a long way.
Regarding Covid-19, you should mention that it is an awkward time to call, and simply acknowledge that many companies are not change-minded at the moment given the uncertainty of their future economic condition. Tell them that you want to lay a foundation for a future conversation in the next quarter and propose a short web meeting.
Often prospects will still decline to meet now. It is essential to ask when it would be convenient to call them back, or try and secure that web meeting a few months out. Getting on the calendar is half the battle. In the callback scenario, send them an email thanking them for their time and put a reminder in your schedule. Save that email, and you can forward it as a reminder of your original conversation when the time is right.
In closing, cold calling is not for everyone and not for every organization. Corporate inside sales teams require management and a fixed budget for salaries, benefits, and office space/equipment, with no guarantee of success. When inside sales teams do not produce, it can be a complete waste of money and can also create friction between marketing and sales.
Alternatively, companies often consider outsourcing the inside sales functions to performance-based companies with a proven track record.
MoreMeetings.com, in business since 2001, is a virtual inside sales force trusted by the nation’s most respected hardware and software companies. Its core services are appointment setting, lead nurturing, trade show qualification, and sales training. Why trust MoreMeetings? 72% of their initial sales meetings become funnel opportunities with next steps. For a fixed price, MoreMeetings guarantees a certain number of qualified appointments. Companies enjoy the flexibility and avoid high fixed cost and management overhead.
For more details on our products and services, please feel free to visit us at: Customer Satisfaction Surveys, Marketing Surveys, Scheduling Services, Outsource Reservation Services for hotels & Outsource Reservation Services for doctor.
Please feel free to visit us at: https://moremeetings.com/
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B2B lead generation
It’s difficult to generate leads. It’s all about trying out different strategies and focusing on the ones that work best for you. We’ve compiled ten excellent B2B lead generating methods for 2021 in this article.
Some of them are significant techniques that Hunter employed to get from zero to two million users in only five years. Others are successful techniques that industry professionals decided to share with us for this guide.
Before we get into the examples, it’s crucial to understand the basics of lead generation and where it fits into your sales funnel. If everything is apparent to you, go straight to the first strategy.
What is business-to-business (B2B) lead generation?
Simply simply, B2B (business-to-business) lead generation is the act of acquiring fresh leads for a company that markets and sells to another company.
Lead generation is a critical component of B2B firms’ long-term success. To put it another way, businesses produce leads in order to attract more clients, who then generate more income for the company.
How can you integrate lead creation into your sales funnel?
Because most leads aren’t ready to make a purchase straight after viewing your website for the first time, defining your sales funnel before beginning lead generation activities is critical (or right after you contact them for the first time).
Establishing a sales funnel in the early stages is even more important for B2B enterprises. According to this survey, 48 percent of businesses believe that leads take a long time to convert into paying clients. As a result, rather than focusing on instant sales, B2B enterprises must be patient.
ATTRACT: When someone comes to your website for the first time, the sales funnel begins (or when you contact your audience for the first time). Instead of focusing on direct sales at this time, you should focus on increasing awareness and trust.
ENGAGE: Website visits convert (or do not) into leads in the second stage, also known as the middle of the funnel. Simply use your marketing research to identify your leads’ pain areas.
CONVERT: The goal at the bottom of the funnel is to get your prospects to buy something. It’s time to make some money.
Summary
There are several methods for generating leads. Our team and renowned industry professionals have tried and tested all of the tactics discussed in this book. And they all performed admirably.
However, we’re confident that there are a slew of other excellent B2B lead generating strategies that we didn’t cover in our book. Have you had good luck with some of them?
And don’t forget that lead creation is just the beginning. Once you’ve gathered leads through these methods, it’s time to convert them into long-term customers.
For more details on our products and services, please feel free to visit us at: tradeshow lead qualification, lead nurturing, lead generation, funnel management, demand generation & sales pipeline.
Please feel free to visit us at: https://moremeetings.com/
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B2B appointment setting cost
Some businesses choose to outsource all of their outbound telemarketing services, while others prefer to do so on a “a la carte” basis. When opting for the latter, it’s best to concentrate on services that will help you expand your business the most, such as appointment setting. Hiring and training an in-house telemarketing team, as well as providing them with the necessary equipment and office space, is a costly undertaking. Allow a telemarketing company to handle your appointment scheduling instead of taking on these additional responsibilities.
Concentrate on its advantages: While cold contacting and pre-screening, potential clients are important components of getting new accounts, your time would be better spent building your company. Furthermore, while sales personnel may be skilled at completing deals, getting individuals to the table may not be one of their strong suits. You and your team will be more productive if you outsource business to business lead gen.
Average Costs of Appointment Scheduling Services
B2B leads can cost as little as $200 per appointment for low-cost providers, but depending on the client and/or the intricacy of your campaign, they might cost as much as $1000.00 or more.
If paying by the hour, anticipate paying between $25 and $50.
Depending on your campaign, set up expenses could range from $3500.00 to $7500.00.
Costs of Appointment Setting Services
Performance based appointments, in hi-tech for example, start at $800 to $900 per appointment for with quality companies.
Hourly rates for full and part-time SDR are becoming more popular and the SDR becomes an extension of your company.
Let’s not forget the start-up fee, which generally includes data creation, script writing, email creation, call testing, learning the clients value prop and training the SDR.
Your business-savvy agents will report back with key takeaways from their conversations with prospects on the front lines. Their suggestions are used to improve your marketing strategy. Before launching your product, our SDRs go through three times the industry standard training. But it doesn’t stop there; all SDRs must attend regular coaching sessions to get the best possible results. You need appointments to increase your bottom line, not just to fill your calendar. That’s why we gauge our success by creating a favorable return on investment for your company.
For more details on our products and services, please feel free to visit us at: B2B appointments, appointment generation, appointment setting, B2B appointment setting & lead management.Please feel free to visit us at: https://moremeetings.com/
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Appointment Setting Services for B2B
The simple quote, “I learn, I earn” by Santosh Kalwar is a simple formula for sales success. I have spent 20 plus years running a B2B appointment setting and lead generation organization that arranges sales appointments for hi-tech hardware and software companies. We monitor all of the sales appointments we generate for our clients, numbering in the tens of thousands over the years, and we have witnessed the best and the worst sales presentations. Our collective experience has made it abundantly clear that education is the key to sales success.
Top earners (closers) are in the office early, conduct most of the presentations themselves, and don’t rely on the expertise of others, such as sales engineers.
Conversely, the order takers open the session with a few pleasantries and then sit back and listen as their sales engineer proceeds to explain the company’s value proposition. In most cases, they use props like slide decks. The presentation quickly turns into a dissertation, and the prospect often counts the minutes until the meeting ends.
Quality sales presenters engage the prospect with thoughtful questions. Please note that the questions I am referring to don’t include a quiz on their budget. BANT is a four-letter word used by marketers who mistake order takers for salespeople.
There is a learning curve in any job. However, the faster you go after consuming, retaining, and articulating your company’s value proposition, the sooner you’ll have the confidence necessary to go it alone and succeed.
The simplest way to achieve this is;
Study every piece of literature the company has, including white papers and slide decks. Highlight the key value points.
Ask your manager, other sales colleagues, and sales engineers to present your company’s product or service from their point of view using WebEx or a similar platform. (Record these sessions.)
Audit your colleagues’ sales meetings with permission, and record the sessions if possible. Write down what you thought they did right or wrong. (Keep these notes to yourself.)
Write a script and practice it. Talk to family and friends and pitch them. Be humble enough to use someone else’s words until you can make them your own.
In closing, if sales success were easy, everyone would be successful. Hard work and practice separate the order takers from the closers. When you become an expert in any field, the money usually follows.
MoreMeetings.com, in business since 2001, is a B2B appointment setting service and lead generation company. In addition to arranging sales appointments, we offer cold email as a service, lead nurturing, trade show qualification, and sales training. Why trust us? 72% of our appointments become funnel opportunities. Our services span North America including, the United States, Canada, and Mexico, as well as Central America, South America, Europe and Asia Pac.
For more details on our products and services, please feel free to visit us at: Outsource customer services, Outsource customer surveys, Tech support service provider, Technical support service provider & Database mining.
Please feel free to visit us at: https://moremeetings.com/
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What is the definition of lead generation?
In the past, traditional marketing strategies such as email blasts were sufficient to attract customers. Today, with increased competition, the amount of competitive information is making it more difficult for inside sales professionals to track, reach, and engage with potential clients. Lead generation is the process of sparking and capturing interest in a product or service in order to establish a sales pipeline, while enabling businesses to nurture leads until they are ready to buy. Lead generation is beneficial to every type of organisation, regardless of size or industry, and may be used in both B2C and B2B environments. Sixty percent of marketers say lead creation is a major source of frustration for their business. It’s important that your sales reps don’t waste time cold calling unqualified leads when there are ways to narrow down the pool. Determining a good lead is more complicated than simply targeting people who downloaded your white paper, and it’s critical that your sales reps don’t waste time cold calling unqualified leads when there are ways to narrow down the pool. We are among the superior lead generation service providers. To learn more about us, go to our website, MoreMeetings.com.
You can raise brand awareness, create relationships, produce qualified leads, and complete business by implementing a lead generating campaign. The higher the quality of leads you send to your sales staff, the more likely they are to convert into sales. By demonstrating actual results you are helping your company expand while also increasing the credibility of your marketing department.
Why should you employ lead generation tactics for your company?
As a Lead Provider, we generate leads that benefit both the buyer and the seller. Customers will request information from a number of firms who offer the product or service they require, and then the seller will be given the opportunity to make their pitch to those who have given their consent. The success rate of leads received this manner is usually substantially higher than that of cold contacts.
Lead generation has become popular among businesses since it enables them to:
Select the product or service they want to provide.
Decide on the geographic area in which the company is interested.
Use more precise, practical demographic targeting.
Manage the number of leads a company expects to receive each month, which helps with budgeting.
Decide on an affordable per hour cost or per meeting cost.
For more details on our products and services, please feel free to visit us at: Outsource Reservation for Medical Services, B2B Reservation Services, Customer support providers, Outsource customer support & Outsource technical support services.
Please feel free to visit us at: https://moremeetings.com/
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What is Appointment Setting?
A B2B appointment setting service is a business interaction wherein talented B2B appointment setters call leads, qualify them as planned clients and decision-makers, and afterward plans an appointment for them with a salesperson or representative. In simple words, it is the last step in the lead generation process. B2B sales is sometimes a long and complex process. Major account sales often require several months to go from the first sales conversation to deal close. Hiring appointment setting companies can help reduce the time in your sales cycle, by identifying more and better-quality business leads upfront.
When you hire our team of B2B appointment setters, you get a dedicated group of experienced sales reps who help your company in several ways:
Developing a list of prospects based on your unique industry/target market/geographic location
Creating a sales script to conduct appointment setting calls, emphasizing your company’s key selling points and value proposition
Reaching out to your prospects by phone, making the upfront cold calls to introduce your company to the market and find potentially interested buyers
Delivering your company a list of “warm leads” based on the results of our appointment settings outreach.
Why does B2B Appointment Setting add Value for Your Business?
When you hire your outsourcing appointment setting B2B agency, our team helps you to increase the sales of a company. We make that first introductory sales call to your prospects on your behalf. We start to build a relationship with your prospective customers, assess your prospects’ needs, and determine which prospects are most interested and ready to hear more from you. Then we hand off a list of “warm” sales leads that are hopefully ready to start a more serious and in-depth sales conversation with your company.
Our goal: deliver a “qualified appointment setting,” where each prospect on the list is evaluated and ranked based on how ready they are to buy, how serious of a buyer they are, how high of a priority they are for your sales team to contact with the next steps. We don’t just want to give you a list of “new leads,” we want to give you a list of “qualified leads” that are truly a good fit for your business and ready to hear from your sales team.
Not every prospect will be immediately ready to buy, and most will need further conversations and lead nurturing. But our goal during the B2B appointment setting process is to help narrow the focus and identify good-quality, qualified business leads.
How Do B2B Appointment Setters Work?
Clients hire B2B appointment setting for Major Account sales, targeted to buyers of “complex” B2B products and/or services. These types of sales are usually “non-commodity” items that typically involve:
Decision-makers at the Owner, Director, VP, or C level of contact.
A “solution sell process” with business leads where the prospects have a specific problem that needs to be solved.
Multiple sales call over a period of time prior to closing.
Asking the prospect to make a large purchase.
Our B2B appointment setters understand the unique challenges of complex B2B sales. They are trained in proprietary process for how to approach and manage lead gen conversations, starting from the first phone call. We have a professional team of B2B appointment setters who are confident and comfortable in speaking with high-level decision-makers and gatekeepers, and who will represent your organization with credibility.
For more details on our products and services, please feel free to visit us at: Customer Satisfaction Surveys, Marketing Surveys, Scheduling Services, Outsource Reservation Services for hotels & Outsource Reservation Services for doctor.
Please feel free to visit us at: https://moremeetings.com/
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Top B2B appointment setting tips
Now that you have an idea of how B2B appointment setting works, check out some of these top tips to help you become a successful appointment setter.
Do your research
Making a call without completing any research is one of the worst things you can do when making an appointment. In fact, 82% of B2B decision-makers believe sales representatives are unprepared.
The key to starting appointment setting is knowing your audience. For B2B appointment setting, your audience could be:
The company you are targeting
The head decision-maker of the company
The industry that your target company is in
Spend some time analyzing your ideal customer profiles (ICP) to determine who you should target. Each company and industry experiences different challenges and successes.
Here are a few examples of questions you need to ask yourself:
What's going on at their company?
Are there any forthcoming challenges?
Have they celebrated any recent success?
You must be aware of all the specifics to comprehend the issues that your potential clients experience regularly.
Pro tip: You can find useful information about your target buyer and their company on LinkedIn, press release and media pages, Glassdoor, and recent news stories.
Use a multichannel strategy
One of the most effective and popular lead-generating tactics is multichannel outreach. Multichannel outreach uses all available channels such as phone, email, live chat, text, and social media to convert cold leads into warm leads. In fact, 51% of companies use at least eight channels to interact with their prospects.
For instance, a contact from Facebook warms up an outreach email, while an email warms up a cold call. It raises the likelihood that a lead would recognize your brand and set up an appointment to learn more.
Pro tip: Concentrate on two to three channels initially so you can devote more time to mastering them rather than spreading yourself too thin.
Reach out at the right time
When it comes to outreach, timing is crucial. You need to catch individuals at the proper time, especially when making a cold call or sending an email, so they'll be more willing to listen to you and give you their undivided attention.
The best days to cold call would be Wednesday and Thursday between the hours of 11:00 a.m. to 12:00 a.m. and 4:00 a.m. to 5:00 a.m.
Cold emails tend to have the best response rates if you send them earlier in the week on Monday or Tuesday between 6:00 a.m. and 9:00 a.m.
Be personable
Another crucial aspect of the appointment setting process is to be as personable as possible. You want to capture a lead’s attention by showing them that you haven taken a genuine interest in them and their company.
By using the information you obtained while doing your industry research, you can create better customized messages for decision-makers or decision-influencers. This will demonstrate to prospects that they are speaking with a real person who has taken the time to get to know them and their company.
Showing clients you did your research on them is flattering, but don’t forget that B2B clients receive these calls and emails all the time. Make sure you stand out from the rest by making your interaction personalized and catchy.
Pro tip: Don’t be afraid to add some humor or share a personal (yet applicable) story to get them to remember you.
Show your value
Once you’ve captured your prospect’s attention, you’ll want to perform a pitch that demonstrates the value you would bring to the company. Mention how your offerings can assist them as a company based on the insights you gained through your research.
However, they most likely won’t just take your word for it. It’s always best to have a few tricks up your sleeve, like presenting case studies or client testimonials showcasing your success and value.
Case studies and client testimonials that show the challenges a company had, how your solution helped them, and the results they got can reassure a potential client that what you have to offer is the right fit for them.
Pro tip: Make sure the examples you show are applicable or relevant to your lead’s company or industry.
Always follow up
In a perfect world, each prospective client would answer your calls or emails on the first go-around. Obviously, that’s not always the case. An effective sales cadence includes eight touches, meaning you contacted a lead at least eight times on various channels.
Even with that said, 70% of sales representatives don’t follow up with their prospects after the first unanswered email. Remember, an unanswered email or call is not a no. You may have just caught them at a bad time.
Don't forget to follow up with prospects who look interested but object with the "it's not the right time" excuse. There could have been some changes within their company or industry that present an opportunity for your services.
After some time, send them another email asking them if it’s a better time to schedule an appointment to talk about your offerings.
For more details on our products and services, please feel free to visit us at: sales channel development, virtual inside sales, sales meetings, meeting management, sales training - Remove & cold calling.
Please feel free to visit us at: https://moremeetings.com/
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Sales appointments as channel currency
Often channel managers struggle to find the best means of driving sales through the channel. MDF (marketing development funds) can be squandered on events, trade shows, and expensive dinners. The best way to use MDF is by driving real interaction between your sales team and your partner's sales team, by joining forces on a sales appointment.
But strong channel partner relationships do not happen overnight.
The sales teams from manufacturers and resellers must be compatible in terms of objectives, target market, resources, and values. Communication is the key to removing uncertainties and exploring possibilities.
Sales appointments as channel currency
Our company has been arranging sales appointments for Channel Sales Organizations in High-Tech for over 15 years. When done right, channel relationships directly extend market reach, achieve higher revenue, and accelerate business growth.
Most Channel Managers would agree that they would like to get a higher level of engagement and productivity from their channel partners. The reality is only 20% of their partner relationships are contributing 80% of the channel revenue generated. Often channel managers struggle to find the best means of creating real interaction between their sales team and their partner's sales team. The best way to drive interaction is by joining forces on a sales appointment. Trade Shows are fine, but comparatively speaking, spending those MDF dollars on an appointment that is certain is far better than leads from a tradeshow, which requires copious follow-up and no guarantees.
Channel Managers that work with our company value the sales appointments we create and use them as “channel currency” to maintain channel partners and develop new ones. We understand and nurture the channel partner relationship in much the same way we value our client relationships. Most of our indirect campaigns come through the channel utilizing MDF.
Cultivating long-term channel relationships
Each sales appointment presents a unique opportunity. Before distributing a new sales appointment, we work with our Clients to invite the right channel partner to a new sales appointment we arrange, to maximize results.
When soliciting post-meeting feedback from our client’s sales appointments, we include the channel partner in attendance. It’s interesting to observe how the same opportunity can be perceived very differently by different attendees. Understanding the complexity and importance of channel relationships, and cultivating long-term productive alliances, has become a fundamental key to our success and client longevity.
For more details on our products and services, please feel free to visit us at: tradeshow lead qualification, lead nurturing, lead generation, funnel management, demand generation & sales pipeline.
Please feel free to visit us at: https://moremeetings.com/
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B2B Appointment Setting – Tips & Tools
Cold calling is not something many people are comfortable doing. In this blog post, I’ll share the ways you can succeed in arranging B2B sales appointments during the Covid-19 pandemic fallout.
Arranging good B2B sales appointments is a tall task that most people despise, and it is particularly tricky when calling during the Covid-19 shutdown. You will hear responses like, “Don’t you know what is going on?” or “Now is not a good time to look at anything new.”
I will address this dilemma later on.
To do it right is to understand its basic principles and processes. First off, cold calling is not something many people are comfortable doing. Without proper training and the right mindset, an appointment setter can easily give up, and become frustrated. Being proficient at appointment setting requires far more than speaking on the phone and reciting a script. Below are some tips on how to arrange B2B sales appointments and build a pipeline for Q3 and Q4.
Tips, Tools, Structure, and Goals
1. Acquire the tools.
Carpenters need tools to perform their jobs, and the same holds for appointment setting.
You will need the following:
Quiet work environment, especially if working from home
Headsets are necessary for hands-free CRM recording and clear voice communication. Most decent headsets today offer a noise-canceling feature to lessen background sound.
Well-written scripts are essential. Keep them short and to the point. After all, you are intruding on someone during their workdays. Always ask permission to take the prospects time, and if you say, “May I have three minutes?”, keep it to three minutes.
CRM Systems for list management is necessary. Choose one with a click feature for easy and fast phone dialing.
Acquire new data from a reputable B2B list provider; avoid getting ripped off. (Discover.org is my personal favorite.)
Align with a VoIP Carrier and utilize a Softphone system. I recommend softphones for better integration with your PC. Softphones are a piece of software that allows the user to make telephone calls over the Internet via a computer. (Ring Central or Zoom offers this service.)
Lastly, you need to dial 200 to 300 calls per day, with the primary goal of arranging two to four qualified leads per week. Most inside sales people never crack 80 calls in a day.
2. Create structure.
Formulating a mindset creates structure. Whether you work from home or the office, dress professionally for work, especially when working from home. Wearing your PJ’s all day does not put you in the same professional mindset as the people you are calling.
Create a schedule and get to your desk on time.
Open all of your programs, being sure to check your calendar and email first.
Take five-minute breaks at least every 60-minutes, especially if you are sitting. Alternatively, utilize a standing desk, which allows you to take fewer breaks, with the bonus that you will feel less fatigued once you get used to using it.
Don’t be a clock watcher. Come in early and stay late periodically. The goal is to speak to a prospect at a convenient time. Between 5:00 PM and 5:45 PM can be an excellent time to dial. Admins go home, and the prospect’s day is over. People tend to be more relaxed.
3. Set goals.
Without goals and structure, your foray into B2B appointment setting will not be successful.
Track the gross number of phone calls and emails placed each day, including hangups and how many people you contacted. Use a recording device when possible, and review the phone calls that did not go well. Ask a colleague to critique the call or several calls to get a fresh perspective on your pitch and delivery.
Set personal goals, such as the number of outbound phone calls and the number of emails sent. Track your time in and out of the office. Without goals and a substantial time commitment, you will fail.
Lastly, arranging a qualified sales appointment is the goal. Strive for one meeting per day. People that average three to four qualified sales appointments each week are in an elite class. When you achieve numbers like this, you are bringing real value to your organization and management will take notice.
4. Calling During Covid-19
Calling into the enterprise during the Covid-19 shut down is awkward at best. Here are a few tips.
As mentioned earlier, the script is critical to your success. Build in a request to speak with someone once you have told the prospect your name, company name, and why you are calling. Simply ask to continue the conversation and set a time limit. Two or three minutes should be sufficient. If you are going over the agreed upon time limit, ask permission to continue. By asking permission, you are showing respect to the prospect, and it goes a long way.
Regarding Covid-19, you should mention that it is an awkward time to call, and simply acknowledge that many companies are not change-minded at the moment given the uncertainty of their future economic condition. Tell them that you want to lay a foundation for a future conversation in the next quarter and propose a short web meeting.
Often prospects will still decline to meet now. It is essential to ask when it would be convenient to call them back, or try and secure that web meeting a few months out. Getting on the calendar is half the battle. In the callback scenario, send them an email thanking them for their time and put a reminder in your schedule. Save that email, and you can forward it as a reminder of your original conversation when the time is right.
In closing, cold calling is not for everyone and not for every organization. Corporate inside sales teams require management and a fixed budget for salaries, benefits, and office space/equipment, with no guarantee of success. When inside sales teams do not produce, it can be a complete waste of money and can also create friction between marketing and sales.
Alternatively, companies often consider outsourcing the inside sales functions to performance-based companies with a proven track record.
MoreMeetings.com, in business since 2001, is a virtual inside sales force trusted by the nation’s most respected hardware and software companies. Its core services are appointment setting, lead nurturing, trade show qualification, and sales training. Why trust MoreMeetings? 72% of their initial sales meetings become funnel opportunities with next steps. For a fixed price, MoreMeetings guarantees a certain number of qualified appointments. Companies enjoy the flexibility and avoid high fixed cost and management overhead.
For more details on our products and services, please feel free to visit us at: B2B appointments, appointment generation, appointment setting, B2B appointment setting & lead management.
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What is B2B appointment setting?
B2B (business-to-business) appointment setting is a sales approach in which appointment setters or sales representatives get in touch with potential buyers, promote their company's products or services, and set up sales appointments between their company and the prospective client.
During the initial contact, the appointment setter or sales development representative’s job is to quality and nurture leads to fulfill their ultimate goal of setting an appointment, rather than closing a deal — that begins during the sales appointment itself.
During sales appointment calls, members of the sales team have the opportunity to speak with a key decision-maker personally and discuss how the product or service could be a good solution for any issues they may be facing.
Since B2B appointment scheduling consists of routinely connecting with prospects and building personal connections with potential leads, without it you risk having a business growth strategy that produces little to no results.
Why does a business need to do appointment setting?
Whether you are a small, medium, or large corporation, every business can benefit from appointment setting. The following are indicators that your organization could profit from B2B appointment setting.
You have a long sales cycle
A high-involvement B2B purchase will inevitably result in an extended sales cycle. Especially if a demo or consultation occurs before a sale. Long sales cycles usually have a high payoff, but it can be frustrating when you are constantly vetting prospects rather than spending time with qualified leads.
With B2B appointment setting, you can shorten the sales cycle, phone tag, and email back-and-forth by allowing your sales reps to focus their time on qualified prospects who are already considering buying your product or service.
Sales team burnout
If you don’t have designated appointment setters or sales development reps (SDRs) that take on the lead qualification and appointment setting process, you run the risk of overburdening your entire sales team.
That’s why many companies choose to outsource B2B appointment setting. This way, they can still capture more leads and book appointments while saving valuable time and money from having to build and train an internal team.
The most efficient way to speed up and improve the sales process is to divide and conquer. This allows B2B appointment setters to take on the role of finding and scheduling appointments with interested buyers and promptly following up while your executive sales reps can focus solely on selling and closing deals.
For more details on our products and services, please feel free to visit us at: Outsource customer services, Outsource customer surveys, Tech support service provider, Technical support service provider & Database mining.
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What is B2B appointment setting?
B2B appointment setting is a sales development activity that involves specialized reps cold calling and following up with top-of-funnel leads, in order to schedule sales meetings for a closing sales rep who will deliver a more detailed sales pitch.
The purpose of B2B appointment setting is to delegate the prospecting task, allowing the closing sales rep (or account executive) to spend their time only on qualified leads. This is particularly helpful when dealing with a larger sale price, since those deals take longer to nurture and close.
Many companies choose to outsource the appointment setting function to avoid the cost and effort of filling this role internally.
What does an appointment setter do?
An appointment setter contacts sales leads to schedule sales meetings and product demos. Appointment setters reach out—primarily via phone—to cold leads, inbound marketing leads, and they follow up with warm leads. Part of an appointment setter’s duties is to qualify leads by confirming that the lead is a fit for the product and has purchase authority.
What is a sales development representative?
Sales development representative (SDR) is another name for the appointment setter role, the specialized reps responsible for prospecting and scheduling sales meetings. Sometimes called business development representative (BDR), these reps focus on developing the top of the sales funnel through cold calling, lead qualification, and early nurturing.
When does a company need B2B appointment setting?
B2B appointment setting fits the needs of some sales teams more than others. Two signs that your company could benefit from B2B appointment setting include:
You’re selling expensive B2B products/services
You’re experiencing long sales cycles
1. Selling expensive B2B products
If you sell high-ticket products/services or focus on large deals, closing a sale likely involves many touchpoints and winning over multiple stakeholders through account-based sales (ABS). B2B appointment setting includes identifying those key decision-makers and persistently following up with prospects until they are ready for a sales conversation, reducing the amount of effort closing reps must exert on these discovery and nurturing activities.
2. Long sales cycles
A long sales cycle is the natural result of a high-involvement B2B purchase. Appointment setting helps you shorten the sales cycle by allowing closing reps to spend their time only on prospects who are qualified and already thinking about purchasing your product.
Appointment setting services cost
Appointment setting services may be charged on a cost per appointment basis, or through a monthly or annual contract.
You can expect to pay $50-250 per appointment on average when you outsource appointment setting. On the high end, you could pay up to $500 per appointment set. On the low end, you could end up paying as little as $10 per lead but with questionable lead quality.
Your price will depend on the quality of appointments, your industry, as well as the complexity of your product or campaign.
For more details on our products and services, please feel free to visit us at: Outsource Reservation for Medical Services, B2B Reservation Services, Customer support providers, Outsource customer support & Outsource technical support services.
Please feel free to visit us at: https://moremeetings.com/
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What is B2B appointment setting?
B2B appointment setting is a sales development activity that involves specialized reps cold calling and following up with top-of-funnel leads, in order to schedule sales meetings for a closing sales rep who will deliver a more detailed sales pitch.
The purpose of B2B appointment setting is to delegate the prospecting task, allowing the closing sales rep (or account executive) to spend their time only on qualified leads. This is particularly helpful when dealing with a larger sale price, since those deals take longer to nurture and close.
Many companies choose to outsource the appointment setting function to avoid the cost and effort of filling this role internally.
What does an appointment setter do?
An appointment setter contacts sales leads to schedule sales meetings and product demos. Appointment setters reach out—primarily via phone—to cold leads, inbound marketing leads, and they follow up with warm leads. Part of an appointment setter’s duties is to qualify leads by confirming that the lead is a fit for the product and has purchase authority.
What is a sales development representative?
Sales development representative (SDR) is another name for the appointment setter role, the specialized reps responsible for prospecting and scheduling sales meetings. Sometimes called business development representative (BDR), these reps focus on developing the top of the sales funnel through cold calling, lead qualification, and early nurturing.
When does a company need B2B appointment setting?
B2B appointment setting fits the needs of some sales teams more than others. Two signs that your company could benefit from B2B appointment setting include:
You’re selling expensive B2B products/services
You’re experiencing long sales cycles
1. Selling expensive B2B products
If you sell high-ticket products/services or focus on large deals, closing a sale likely involves many touchpoints and winning over multiple stakeholders through account-based sales (ABS). B2B appointment setting includes identifying those key decision-makers and persistently following up with prospects until they are ready for a sales conversation, reducing the amount of effort closing reps must exert on these discovery and nurturing activities.
2. Long sales cycles
A long sales cycle is the natural result of a high-involvement B2B purchase. Appointment setting helps you shorten the sales cycle by allowing closing reps to spend their time only on prospects who are qualified and already thinking about purchasing your product.
Appointment setting services cost
Appointment setting services may be charged on a cost per appointment basis, or through a monthly or annual contract.
You can expect to pay $50-250 per appointment on average when you outsource appointment setting. On the high end, you could pay up to $500 per appointment set. On the low end, you could end up paying as little as $10 per lead but with questionable lead quality.
Your price will depend on the quality of appointments, your industry, as well as the complexity of your product or campaign.
For more details on our products and services, please feel free to visit us at: Outsource Reservation for Medical Services, B2B Reservation Services, Customer support providers, Outsource customer support & Outsource technical support services.
Please feel free to visit us at: https://moremeetings.com/
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Appointment setting for B2B
The simple quote, “I learn, I earn” by Santosh Kalwar is a simple formula for sales success. I have spent 20 plus years running a B2B appointment setting and lead generation organization that arranges sales appointments for hi-tech hardware and software companies. We monitor all of the sales appointments we generate for our clients, numbering in the tens of thousands over the years, and we have witnessed the best and the worst sales presentations. Our collective experience has made it abundantly clear that education is the key to sales success.
Top earners (closers) are in the office early, conduct most of the presentations themselves, and don’t rely on the expertise of others, such as sales engineers.
Conversely, the order takers open the session with a few pleasantries and then sit back and listen as their sales engineer proceeds to explain the company’s value proposition. In most cases, they use props like slide decks. The presentation quickly turns into a dissertation, and the prospect often counts the minutes until the meeting ends.
Quality sales presenters engage the prospect with thoughtful questions. Please note that the questions I am referring to don’t include a quiz on their budget. BANT is a four-letter word used by marketers who mistake order takers for salespeople.
There is a learning curve in any job. However, the faster you go after consuming, retaining, and articulating your company’s value proposition, the sooner you’ll have the confidence necessary to go it alone and succeed.
The simplest way to achieve this is;
Study every piece of literature the company has, including white papers and slide decks. Highlight the key value points.
Ask your manager, other sales colleagues, and sales engineers to present your company’s product or service from their point of view using WebEx or a similar platform. (Record these sessions.)
Audit your colleagues’ sales meetings with permission, and record the sessions if possible. Write down what you thought they did right or wrong. (Keep these notes to yourself.)
Write a script and practice it. Talk to family and friends and pitch them. Be humble enough to use someone else’s words until you can make them your own.
In closing, if sales success were easy, everyone would be successful. Hard work and practice separate the order takers from the closers. When you become an expert in any field, the money usually follows.
MoreMeetings.com, in business since 2001, is a B2B appointment setting service and lead generation company. In addition to arranging sales appointments, we offer cold email as a service, lead nurturing, trade show qualification, and sales training. Why trust us? 72% of our appointments become funnel opportunities. Our services span North America including, the United States, Canada, and Mexico, as well as Central America, South America, Europe and Asia Pac.
For more details on our products and services, please feel free to visit us at: Customer Satisfaction Surveys, Marketing Surveys, Scheduling Services, Outsource Reservation Services for hotels & Outsource Reservation Services for doctor.
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What is the definition of lead generation?
In the past, traditional marketing strategies such as email blasts were sufficient to attract customers. Today, with increased competition, the amount of competitive information is making it more difficult for inside sales professionals to track, reach, and engage with potential clients. Lead generation is the process of sparking and capturing interest in a product or service in order to establish a sales pipeline, while enabling businesses to nurture leads until they are ready to buy. Lead generation is beneficial to every type of organisation, regardless of size or industry, and may be used in both B2C and B2B environments. Sixty percent of marketers say lead creation is a major source of frustration for their business. It’s important that your sales reps don’t waste time cold calling unqualified leads when there are ways to narrow down the pool. Determining a good lead is more complicated than simply targeting people who downloaded your white paper, and it’s critical that your sales reps don’t waste time cold calling unqualified leads when there are ways to narrow down the pool. We are among the superior lead generation service providers. To learn more about us, go to our website, MoreMeetings.com.
You can raise brand awareness, create relationships, produce qualified leads, and complete business by implementing a lead generating campaign. The higher the quality of leads you send to your sales staff, the more likely they are to convert into sales. By demonstrating actual results you are helping your company expand while also increasing the credibility of your marketing department.
Why should you employ lead generation tactics for your company?
As a Lead Provider, we generate leads that benefit both the buyer and the seller. Customers will request information from a number of firms who offer the product or service they require, and then the seller will be given the opportunity to make their pitch to those who have given their consent. The success rate of leads received this manner is usually substantially higher than that of cold contacts.
Lead generation has become popular among businesses since it enables them to:
Select the product or service they want to provide.
Decide on the geographic area in which the company is interested.
Use more precise, practical demographic targeting.
Manage the number of leads a company expects to receive each month, which helps with budgeting.
Decide on an affordable per hour cost or per meeting cost.
For more details on our products and services, please feel free to visit us at: sales channel development, virtual inside sales, sales meetings, meeting management, sales training - Remove & cold calling.
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How to Close More Sales?
Salespeople keep the lights on but not all are the same. From our experience, Hunters will devour any leads presented to them, where farmers are more lax when it comes to lead followup. Hiring great sales representatives can make a huge impact on your business. The big question for your organization is; “What kind of sales representative do you want to hire, a hunter or a farmer?”
Hunter vs. Farmer Think about the origin of these labels. Hunters are fearless warriors willing to leave the safety of their home base and travel far and wide for a successful kill. A farmer prefers to stay close to home and tend a particular piece of land. The farmer’s success is far more predictable with much less risk. Traditionally, hunters were the celebrated characters in their communities and reaped more rewards than their farmer counterparts. So, who should you hire? Hire a hunter, not a farmer and here’s why: Hunter Attributes and Work Habits
• Hunters are hard-charging, and when they are good at what they do, they grow your business. Note: Hunters can be hard to manage and don’t like being fenced in. • They thrive on the sales process where they find excitement and satisfaction in the deal process itself. • The hunter is continuously juggling several opportunities at once, and most are reluctant to turn down a new opportunity. • This sales type is typically up early and works late, and travel comes with the territory. • However, once the hunter shepherds a deal to a close, there is minimal excitement in rolling out the new client for the hunter. Hand holding and oversight is not for the hunter. Farmer Attributes and Work Habits
•Farmers thrive in a process-oriented environment and consequently manage named accounts, which they have exclusive control over. •The farmer possesses a more limited set of selling skills, as they only sell to people they know at their named account. Unfortunately, some farmers can become overpaid order takers. •This salesperson type is more averse to uncertainty and is willing to accept a smaller but more reliable commission. •Farmers prefer planned events and meetings and schedule their time efficiently. •The farmer enjoys getting to know their prospects personally and strives to become likable and tend to work in a collegial manner with the account owner. (Caution: When the relationship becomes too close, there can be problems.)
So why not employ both sales types?
1.Many companies employ both sales types, and often hunters and farmers work the same territory. Good hunters should receive assistance with lead development, from trade shows, inside sales, or the outsourced lead gen service you employ. Many times, farmers are also fed new greenfield leads as sales management wants to leverage their free time outside of named accounts. That is a mistake! 2.The farmer is not money motivated, and they already have a comfortable base and commission built into their compensation package from existing repeat business. They will work on new leads but to a point. Farmers do now want to stray off the reservation for too long, and their named accounts are their priority. Consequently, farmers are not prepared to do the hard work with second and third meetings, deep-dive product reviews, numerous phone calls, and emails, as a followup to the busy prospect. Farmers are just not built for it.
What is the alternative? Save money and build a farm team The Pareto Principle, or “80/20 Rule”, says that 80% of your sales come from 20% or less or your sales team. The hunters represent a good part of that 20%. Explore this as a strategy; when a hunter wins a deal, allow them to maintain control of the opportunity. Then, pay them a small monthly commission, based on two things: residual income from the new business and their willingness to interface with and train a sales liaison to manage the account for them. The liaison should be a person from your inside sales organization or someone that holds a position in marketing, surrounding funnel management and lead nurturing. The liaison should receive a straight salary and a small commission for the new business they develop while managing the account. The liaison, in this case, will manage the account(s) and also be trained to become a Hunter.
Note: Carefully evaluate that the person you hire is motivated to become something more than a farm hand. The risk you run is that this person will be satisfied with being an account manager. Account managers, in time, often become lazy, and they can become a drag on your sales organization. Try and keep everyone hungry for more commissions by hiring the right personality type.
Dangle the carrot for the liaison. Allow the liaison to attend WebEx meetings conducted by the hunter and when possible attend a live meeting. Think about it; both parties are receiving a small sliver of the account commission from the same pot, which helps to foster common goals and teamwork.
Send all of your leads to the hunter, and when the liaison is ready, allow the hunter to assist them in closing small deals as a training ground for future activity.
This model will immediately begin saving your company money with lowering salaries. Within 12-18 months advance the liaison to a hunter slot. (Note: This is the time to fish or cut bait with your newbie. If they are not working out, find a new person.)
Invest wisely Well-qualified hunters run circles around other salespeople, especially farmers. They are self-motivated and often do the work of two people. Use a portion of the money you would have paid a farmer and spend a bit more to hire well-qualified hunters. Be clear upfront, so they understand what you will be asking them to do in this selling – nurture – training model.
Once the hunter has successfully trained the liaison to be a hunter, pay them a small commission on the first three to five deals closed by the new hunter. Remember, incentives foster good outcomes.
For more details on our products and services, please feel free to visit us at: tradeshow lead qualification, lead nurturing, lead generation, funnel management, demand generation & sales pipeline.
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B2B lead generation
It’s difficult to generate leads. It’s all about trying out different strategies and focusing on the ones that work best for you. We’ve compiled ten excellent B2B lead generating methods for 2021 in this article.
Some of them are significant techniques that Hunter employed to get from zero to two million users in only five years. Others are successful techniques that industry professionals decided to share with us for this guide.
Before we get into the examples, it’s crucial to understand the basics of lead generation and where it fits into your sales funnel. If everything is apparent to you, go straight to the first strategy.
What is business-to-business (B2B) lead generation?
Simply simply, B2B (business-to-business) lead generation is the act of acquiring fresh leads for a company that markets and sells to another company.
Lead generation is a critical component of B2B firms’ long-term success. To put it another way, businesses produce leads in order to attract more clients, who then generate more income for the company.
How can you integrate lead creation into your sales funnel?
Because most leads aren’t ready to make a purchase straight after viewing your website for the first time, defining your sales funnel before beginning lead generation activities is critical (or right after you contact them for the first time).
Establishing a sales funnel in the early stages is even more important for B2B enterprises. According to this survey, 48 percent of businesses believe that leads take a long time to convert into paying clients. As a result, rather than focusing on instant sales, B2B enterprises must be patient.
ATTRACT: When someone comes to your website for the first time, the sales funnel begins (or when you contact your audience for the first time). Instead of focusing on direct sales at this time, you should focus on increasing awareness and trust.
ENGAGE: Website visits convert (or do not) into leads in the second stage, also known as the middle of the funnel. Simply use your marketing research to identify your leads’ pain areas.
CONVERT: The goal at the bottom of the funnel is to get your prospects to buy something. It’s time to make some money.
Summary
There are several methods for generating leads. Our team and renowned industry professionals have tried and tested all of the tactics discussed in this book. And they all performed admirably.
However, we’re confident that there are a slew of other excellent B2B lead generating strategies that we didn’t cover in our book. Have you had good luck with some of them?
And don’t forget that lead creation is just the beginning. Once you’ve gathered leads through these methods, it’s time to convert them into long-term customers.
For more details on our products and services, please feel free to visit us at: B2B appointments, appointment generation, appointment setting, B2B appointment setting & lead management.
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