servtowncleaning

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ServTown is a cleaning company  Artarmon based in Sydney offering professional cleaning services to Artarmon area. Get your free online quote today!

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Are you looking for the best house cleaning services in Chatswood? ServTown offers house cleaning services to all clients based in Chatswood. Call us now

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5 Tips for Hiring Excellent House Cleaners (words 1389)

You may have started looking for house cleaning services due to at least one of the following reasons:

I don’t want to clean myself

I don’t have the time and energy to clean

I’m too busy with work

I’m too occupied with looking after the kids

That often sets you out in the journey of looking for a new cleaner to take over the regular cleaning chores. 

So, how do you find the right fit in such a vast marketplace? These are some of the main factors that will likely be instrumental in your search but will eventually help you find the right cleaner who will be your long-term helper. 

1.Budget

2. Schedule

3.Cleaning service delivery

4. Follow up

5. Trust

1. Budget

Let’s talk about the budget. Money talks and this is often a crucial factor 

In the Sydney marketplace or greater Australia, a $30-$40 per hour fee per cleaner has been the standard for quite a while. If you have a fantastic cleaner working for you at that rate and you have an amazing working relationship going (congratulations!), please treat them verywell!

The difference between a $30/hour cleaner vs $60/hr cleaner often lies in the legal structure behind the business which enables you as a consumer to enjoy the cleaning service.

A cleaner/cleaning business which charges you $30- $40/hr often operates under a cash only policy because without including tax (i.e personal income tax or goods and services tax) they can offer you a low rate. Let’s discuss another important factor to consider:  whether they are fully insured or not. 

A cleaner/cleaning business which charges you $55-$60/hr most likely operates legally and records everything properly This is the going rate for a profitable and healthy business whilst covering all of the operating expenses.

The hourly rate they have to pay a full time or casual employee ranges from $21.71 to $27.14 based on the Government Award Rate before superannuation. After adding 10% superannuation, the hourly rate ranges from $23.88 to $29.85. 

At this point, you are probably thinking the company still makes a healthy profit by charging $55-$60/hr.

Let's do some maths, shall we?

After paying their employees at $23.88 to $29.85, they still have the following operating expenses to cover so they can continuously service you while providing the highest level of service possible:

Petrol allowance

Cleaning products and chemicals

Public liability insurance

Workers compensation insurance

Accounting software

Scheduling software

Marketing / advertising

 Administrative expenses 

After deducting all of the expenses above, the business is probably left with 25% to 35% of a profit margin to continue to invest in expanding or improving the existing business, so you as a customer can enjoy having a high quality service continuously. 

Government Award Rate: Pay Guide - Cleaning Services Award (Published 7 Nov 2021)

*TBC refers to ‘To be confirmed’, it can be a “yes” or a “no” depending on the business itself.

What is Public Liability Insurance coverage and why is it important?

As a customer, it’s probably in your best interest to know that if anything goes wrong (for example, someone got injured or something got damaged), the cleaning business you engaged is insured and has the capacity to pay for damages. 

The Public Liability Insurance usually covers the following areas, however, it might vary depending on the insurance service provider.

1. Personal injury 

 i.e, The customer tripped on cleaning equipment and got injured, so the insurance would cover the cost of it. 

2. Property damage 

i.e, The cleaner damaged an electrical appliance or tiles accidentally, so the insurance covers the compensation. 

3.Advertising injury 

i.e., This includes copyright infringement, stealing ideas, and more

What does Workers Compensation Insurance cover and why is it important?

In the case that your regular cleaner is injured at work, you might like to know that the business has a plan in place to care for their injured workers and cover the cost of their medical expenses. Any responsible business should have their employees’ backs.

The cost of supporting injured workers may include:

compensation benefits, medical and hospital expenses

rehabilitation services

lump sum payment for death or permanent impairment

2. Schedule

This will likely depend on your personal schedule, your property access requirements, and the level of trust you have built with your cleaner(s). Here are some things you may want to consider:

1. Some people might prefer for cleaners to come during the weekend and this might be a deal breaker for them. For weekend cleaning services, be prepared for cleaning companies charging extra due to higher labour costs.

2.  If you live in a highly secured apartment building that requires you  to open the door for your cleaner every single time, you might have to work with cleaners who can accommodate your availability.

3.  If you are more comfortable with letting the cleaner in your property whilst you are home, that would also mean you can only work with cleaners who can accommodate your availability.

3. Cleaning Service Delivery

How good is the cleaning service? Does the cleaning service meet your personal expectations? Is the cleaning service consistent?

This is the core product you are purchasing from the business and the only way to evaluate the cleaning service is after the cleaning has been rendered. 

In order to ensure you have the best cleaning experience every single time, here are a few factors to consider:

1.  Communication: After the first cleaning, if you are satisfied with the overall cleaning service but there are some areas that could be improved, speak with your cleaner directly.

Everyone’s cleaning standards might vary, and if your cleaner is professional, they will be open to feedback.

2. Internal Training: Do you know if the business provides internal training to their cleaners? If the business has a solid internal training program in place, the cleaning service is often consistent. Even if they have assigned different cleaners to attend to the cleaning, the outcome would be similar. If the training does not offer a solid training program, you might notice that the cleaning service fluctuates. You might then prefer one cleaner over the other because of their individual styles

As a paying customer, the last thing you want is inconsistent cleaning, it’s a waste of time, money and energy. So be sure to have clear communication and research the business you are planning to engage to ensure they have an excellent training program.

4. Follow Up

How’s the follow up going with your cleaner? Are they prompt with their communication responses?

Do they show up on time every single time?

Do they follow up with you after the cleaning?

Do they send reminders 1-2 days before your cleaning?

Do they give plenty of notice for any rescheduling?

If you engage with a regular Cleaning Service, it’s a long term partnership. With someone who is prompt with their service, you��ll be at ease without having to follow up with them personally or wondering when they are coming for the cleaning.

5. Trust

The last important factor is trust. How much do you trust your cleaner to let them into your personal living space regularly?

Cleaners are the background helpers who assist with organising your home and making sure your home is clean and orderly on a regular basis. 

They have access to your personal belongings and premises so you want to make sure they can be trusted. This likely comes down to personal intuition and your personal connection with the cleaner. If in doubt, it’s best not to engage them.

We hope that you find these tips useful in hiring an excellent professional house cleaner and remember to keep these tips in mind while searching.  

Be sure to give us a call if we can help you with any of your cleaning needs. We have professional cleaners who receive consistent training and are highly appraised in the marketplace. We can’t wait to offer you a cleaning service that you’ll be sure to remember.

CONTACT

Phone: 0422 114 076

Bookings:

bookings@servtown.com.au

 Other Enquiries: 

support@servtown.com.au

 Address:

Suite 3A, 871-877 Pacific Highway

Chatswood NSW 2067.

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At Servtown, our clients value our consistent and high-quality recurring deep clean for their homes. Our high level of attention to details and flexibility in customising our checklist to suit our client needs have enabled us to make our clients happy.

Looking for reliable cleaners who can do an excellent job? Get in touch today to experience a premium house cleaning service.

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Professional House Cleaners in West Pymble

https://servtown.com.au/house-cleaning-sydney/west-pymble/

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Our cleaners know how to deliver high standard house cleaning services efficiently and effectively in a timely manner. We are confident you would be happy and satisfied with the cleaning results!

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ServTown care about creating a clean and comfortable home & office space for you every single time with our top rated cleaning services in Sydney.

We provide a wide range of residential cleaning services throughout Sydney. House, end of lease, carpet & upholstery cleaning.

Services We Offer

--> End of Lease Cleaning Services --> House Cleaning Services --> Move In Cleaning Services --> Office Cleaning Services --> Carpet Cleaning Services --> Upholstery Cleaning Services

For more details visit servtown cleaning https://servtown.com.au/

[servtowncleaning]

ServTown care about creating a clean and comfortable home & office space for you every single time with our top rated cleaning services in Sydney.

Services We Offer

--> End of Lease Cleaning Services --> House Cleaning Services --> Move In Cleaning Services --> Office Cleaning Services --> Carpet Cleaning Services --> Upholstery Cleaning Services

[servtowncleaning]

We provide a wide range of residential and commercial cleaning services on a one-off or a regular basis. Our services include, House cleaning, End of lease cleaning, Carpet cleaning, Office cleaning, Move-In cleaning, & more.

--> Booking can be made within 24 hours. --> Trained & qualified cleaners with their background checked. --> Delivering quality cleaning services consistently --> Experienced and trained cleaning team --> Reliable and responsible cleaners --> Special rates if book with carpet steam clean --> 72-Hour Bond Back Guarantee

We offer affordable cleaning services to all around the Sydney. To get our best cleaning services contact our team or visit https://servtown.com.au

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Getting a professional end of lease cleaning from our Chatswood team will:

--> Free you up to focus on moving --> Ensure you get your full rental bond back --> Save you lots of hard work --> Passing your final inspection easily --> Secure a free 72-hour re-clean service if there is any issue with your property manager

[servtowncleaning]

Our professional team of End of lease cleaning will scrub your rented property  from top to bottom including toilet, bathroom, oven and stove tops. Usually, you will get the rental bond after the cleaning has been completed and the property is returned to them in the same sparkling state in which you first found it.

Looking for affordable and quality end of lease cleaning services in Bondi? ServTown is here to help you

-- Experienced and trained cleaning team -- Reliable and responsible cleaners -- Special rates if book with carpet steam clean -- 72-Hour Bond Back Guarantee -- Our team will return to do a Free Reclean if there is any issue

We have chosen every member of our powerful team carefully and we guarantee you an unforgettable experience. With our in-house agency approved checklist on hand, we will able to make your goal easily and perfectly done. Especially the ones your landlord and real estate agent will most likely to check first. https://servtown.com.au/

[servtowncleaning]

Our professional team of End of lease cleaning will scrub your rented property  from top to bottom including toilet, bathroom, oven and stove tops. Usually, you will get the rental bond after the cleaning has been completed and the property is returned to them in the same sparkling state in which you first found it.

Looking for affordable and quality end of lease cleaning services in Bondi? ServTown is here to help you

-- Experienced and trained cleaning team -- Reliable and responsible cleaners -- Special rates if book with carpet steam clean -- 72-Hour Bond Back Guarantee -- Our team will return to do a Free Reclean if there is any issue

We have chosen every member of our powerful team carefully and we guarantee you an unforgettable experience. With our in-house agency approved checklist on hand, we will able to make your goal easily and perfectly done. Especially the ones your landlord and real estate agent will most likely to check first. https://servtown.com.au/

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We warrant all of our end of lease cleaning work in Manly for 72 hours upon completion to ensure you receive your full bond back from your property agent!  https://servtown.com.au/end-of-lease-cleaning-sydney/manly/

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Moving out can be a huge task by itself, let us assist you during this process and lighten your burden by looking after all of your cleaning chores.

End Of Lease Cleaning Services in Manly Offers :

--> 100% Bond back guarantee

--> Fully insured cleaners

--> Comprehensive cleaning process

--> Customized cleaning checklist

--> 72-hour Free Re-Clean Service