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May 21, 2012

Hey we’re on tumblr now! This is the official What Pumpkin tumblr account, where we’ll be posting about site updates and sharing news. Maybe even doing a little reblogging, since it seems that’s basically what tumblr is for. We’ll see!

So let’s dive right in and announce that we just restocked the store with a bunch of hoodies! This update mostly covers zippies, but we stocked some pullover hoodies as well. Still to come over the next couple weeks are 1. the currently sold out pullover hoodies, and 2. Void, Doom, Space, Rage, Mind, Sun, and Heart zippies in 4XL. 

The Spirograph necklace and Homestuck Kids enamel pin sets are also back in the store! 

One last thing: the 2012 Homestuck calendar (featuring gorgeous art by 13 artists) is on sale. Since almost half the year has elapsed already, we’ve knocked $8 off the price. There aren’t many left so get your hands on them now if you want one!

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July 12, 2012

SDCC Day 1

was crazy and exhausting. But it was a great time, too! We met so many Homestucks and saw so many great cosplays. Bravo, guys and gals!

Day 2 quickly approaches, and if you want to come say hi to us, swing by the TopatoCo booth (#1229)! We’ve got all kinds of What Pumpkin goodies there. Such aaaaas:

Sburb Portal necklaces & keychains, Sufferer necklaces, Kids and Trolls pin sets, and Prints (Vriskax8, Dog Tier, Scrollstuck, Land of Frost, Land of Wind and Shade, Bec Noir, Together, Terezi: Investigate).

TopatoCo’s Homestuck/Problem Sleuth books and John/Dave/Rose t-shirts also abound.

When we get the chance we’re also posting some rad cosplay pics on our twitter, so be sure to check those out!

Alright time to pass out and recharge for tomorrow woooooo

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July 13, 2012

Andrew is signing in Autograph Alley area 7 until 3 pm today. He has some Homestuck books 1 & 2 and Together prints for sale there, and you can buy more stuff at the TopatoCo booth (#1229).

He will be signing on Saturday and Sunday as well. We’ll keep you posted on signing locations for those days!

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February 5, 2013

Homestuck Kickstarter Pledge Rewards Process Update

Hey, still-waiting-on-and-wondering-about-my-Kickstarter-rewards guys! So there have been a lot of emails from you guys (understandably so), and we’ve had a seriously difficult time getting to them. To the point where we’ve had to put 2-3 of our employees on a computer full time just answering them. And that’s 2-3 less people sorting, packaging and shipping the Kickstarter packages that remain to be shipped. While we’re still going through these emails, I’m hoping maybe a thorough explanation as to what’s going on at What Pumpkin with your Kickstarter goodies will help calm your worries caused by the delays we are experiencing. (On a side note, please include “address change” in the subject line regarding your emails about changing shipping addresses. We REALLY don’t want to miss those). We hope the following information will clear any worries you guys might be having. We know it’s been frustrating for all backers still waiting to receive packages and we’re putting all of our efforts to getting packages out speedily.   The vast majority of backers and What Pumpkin customers have been sweet, understanding and patient… and in generous proportions. We consider ourselves extremely lucky to be working with you, and are wholly thankful for your support in this Kickstarter. Amazon Pledges being shipped in the United States By far the largest representation of packages we’ve needed to ship out, we are nearing completion in sending these out. The $505 tier in this category left our offices yesterday and today. The $380 SEER/SLICK/FUN tier is currently being worked on and the last of them should be leaving sometime tomorrow. Or Thursday by the latest if we encounter any hiccups along the way. After these two tiers ship out, we will work on and ship out the remaining six tiers in this Amazon/domestic category, which are: $180 - SLICK/FUN $180 - SLICK/BRO $205 - SEER/BRO $255 - BROPRO/FUN $330 - SLICK/BROPRO/FUN $380 - SEER/SLICK/BROPRO And as I was writing this, we just decided that we are shipping out $180 SLICK/FUN for this category next. The remaining tiers from the above list should ship out relatively quickly, seeing as they are easier for us to process compared to other tiers. We’re guessing by the end of next week. If you pledged through Amazon, are having your Homestuck swag being mailed to somewhere in the United States, are not in any of the tiers mentioned above, and you haven’t gotten a shipping confirmation email or a package, shoot us an email. There might be a problem with your package, and we will be more than happy to remedy it. Amazon Pledges being shipped internationally to Canada and elsewhere International shipping has presented us with a series of unexpected, head-scratching obstacles throughout this entire process. Our plan from the beginning was to ship everything to you in one large box. This includes the Kickstarter-exclusive print which, when rolled, measures 24 inches long. The problem? Boxes being shipped via USPS First Class International cannot be longer than 24 inches (outside measurement). The inside measurement would be too small for that print, which we normally store in a protective tube that is at least 26 inches long. https://www.usps.com/ship/prepare-international-shipments.htm Another problem we are facing is that a handful of backers were either short on the amount of shipping required to ship to their particular area, or didn’t add for shipping at all. But not to worry. We are starting an email campaign shortly where we will contact everyone affected concerning shipping and offer options that will ensure your package gets shipped out in a timely manner. Now, as far as Canada, we have decided to ship all packages via UPS Standard. This should provide little hassle as UPS doesn’t have the same size restrictions that the US Post Office has. Unfortunately, UPS Standard is only a service offered when shipping to Canada. Using UPS to ship these large boxes anywhere else internationally (with even their cheapest shipping service) is still 5-10 times what we would normally be charged, and is thus cost prohibitive. For packages going internationally (excluding Canada), we will be shipping USPS First Class International. We are currently retooling our packaging process to fix problems regarding size restrictions and should be ready to ship these international packages very soon. Pledges placed via PayPal, whether domestic or international PayPal pledges have been delayed somewhat as we work to transcribe the survey information filled out by backers in a way that our shipping software can understand. This is crucial with international PayPal shipments, yet still necessary for even domestic PayPal shipments. While Kickstarter was able to collect all pertinent information regarding backers’ selections in their chosen tiers, our PayPal supplemental Kickstarter hosted on www.whatpumpkin.com did not offer us as elegant a solution as on Kickstarter.com. Backers were limited to choosing too few items when pledging due to limitations with PayPal, so a third-party survey service had to be used to collect all of your selections. And while it worked perfectly, and we’ve got all your selections, we’re still tasked with taking the information received from the surveys and joining it all with purchase and shipping information delivered to us by PayPal. We are working diligently on that process, and don’t expect there to be very much of a lag time between sending out Amazon pledges and PayPal pledges. We will keep you informed, though. As of this moment, the PayPal pledge packages that have gone out (domestically, and some internationally) are the $55 tier, the $105 GAMEPAK 2 tier, most of the $105 FUNPAK and the $1,000 tier. We’ll keep you updated as things progress via this Tumblr page or our Twitter at www.twitter.com/whatpumpkin. Thanks guys! - those people at that web-i-fied What Pumpkin store.

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March 2, 2013

Store almost fully restocked!

Ahoy-hoy!

So What Pumpkin has been almost fully restocked, with the following exceptions:

Pullover Hoodies

Hero of Breath Pullover Hoodie - Small

Hero of Breath Pullover Hoodie - Large

Hero of Time Pullover Hoodie - Medium

Caliborn Pullover Hoodie - Medium

Standard Tees

Hero of Breath Standard Tee - Medium

Hero of Space Standard Tee - Small

Hero of Mind Standard Tee- Medium

Girly Tees

Hero of Light Girly Tee - Medium

Hero of Light Girly Tee - Large

There are also maybe 4 or 5 other items that are really low, but we’re still receiving daily shipments from our manufacturer and these out-of-stock and limited items should be replenished soon. 

Thanks, gang! 

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April 16, 2013

Kickstarter Shipping updates - 4/16/13

Hey y'all! We’ve had a bunch of people writing us about the international Kickstarter packages we’re shipping out now, and I’d like to address some of the more common concerns we’re hearing from you guys. 

International pledge rewards being shipped in multiple packages

Some of you may be receiving packages containing only some of your pledge rewards. Because of United State Post Office weight restrictions on packages (maximum 4 lbs.), we are forced to break up most pledge reward packages when shipping them.

We are shipping the separate packages within a tier on the same day, but that won’t ensure that they arrive together on the same day. If you do only receive a portion of your pledge reward in a day, please give it a few more days or a week and they’ll most likely arrive in that time. 

However, we do know that the rare package will go missing. If a while passes and you still do not receive the rest of your goodies, please write us and we’ll do everything we can to remedy the situation.

We are about 12 Tiers out from finishing international Amazon/Kickstarter package shipping

That 12 count includes the $1,000 Tier we are shipping out tomorrow, and the $380 SEERPAK + SLICKPAK + MSPA FUNPAK we are planning on shipping out Friday. 

How about PayPal Kickstarter pledges?

Those pledges are taking a little longer to get through, but we are working on them at the same time as Amazon pledges. We shipped PayPal SNOUTPAKs last week, and are processing/shipping PayPal SEERPAKs this week. 

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If you have any questions regarding the status of your particular pledge package, I am fielding those questions at wpstore@whatpumpkin.com.

For all other store-related questions, please email us at our Help Desk: http://whatpumpkin.desk.com/customer/portal/emails/new

I also want to express how thankful we are to have backers and fans as supportive and patient as you guys have been. The response to our Kickstarter was monstrous, humbling and telling of how large and passionate the Homestuck fandom is. But more importantly, we’ve heard from many of you expressing support and understanding as we try to get everything out to you as quickly as we can. It’s extremely appreciated by everyone at What Pumpkin. 

Thanks, guys! You rock!

Julian

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July 3, 2013

Andrew's Signing Times at Florida Supercon

Andrew Hussie will be signing at Florida Supercon in the East Wing of the Convention Center at the following times:

Friday, July 5th - 3:30 - 5:30

Saturday, July 6th - 3:30 - 5:30

Sunday, July 7th - 3:30 - 5:30

“See you there, gang.”

Don’t forget to stop by Booth #’s 900, 902, & 904 for some sweet sweet Homestuck Swag. (See last post for more details)

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July 15, 2013

Andrew Hussie and What Pumpkin in San Diego for Comic-Con - July 18-21!

Hi, everybody!

So, as we tweeted a little while back, What Pumpkin will be in San Diego on July 18-21 for Comic-Con. You can visit our booth and check out our sweet, sweet wares at ShiftyLook’s Freeplay Arcade event on the terrace of the Hilton San Diego Gaslamp Quarter, which is right across from the Convention Center.

So come along! And if you don’t have a San Diego Comic Con badge… no worries! You won’t need one to attend the event. You also won’t need any cash to get in, because entry is free. FUH-REE!

Event hours:

- Thursday, July 18 - 9:30AM - 8:00PM

- Friday, July 19 - 9:30AM - 7:30PM

- Saturday, July 20 - 9:30AM - 8:00PM

- Sunday, July 21 - 9:30AM - 5:00PM

Andrew will also be signing, and you can visit him at the below times:

Andrew’s signing times:

- Thursday, July 18 - 4:00PM - 5:00PM

- Friday, July 19 - 3:30PM - 4:30PM

- Saturday, July 20 - 4:00PM - 5:00PM

- Sunday, July 21 - 1:00PM - 2:00PM

We’ll have a bunch of goodies for sale at our booth, including…

Scalemates!

We’ve still got a few of these bad boys left, and they are dying to see you in San Diego. If the above photo was a Gif, you’d see them shaking with joy.

God Tier Bafflers!

These beautiful puzzles, handmade by Chris Yates, are fun to put back together and make lovely display pieces. Though they are terrible for playing catch. Not for throwing, kids. Not for throwing.

Tarot Decks!

Unfortunately, we’ll only have a limited amount of these gorgeous decks at the convention, so they’re likely to sell out.

New T-shirts!

We’ll be debuting new, unseen shirts at San Diego, and will also unveil it here on our Tumblr in a few days. Check back soon!

Can’t wait to see everyone there!

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September 6, 2013

The New WhatPumpkin.com!

We’ve just upgraded WhatPumpkin.com! If we’re going to be working out of new digs, we might as well be selling out of new web-digs, too, huh? Right?

Anyway, let’s get down to business and see what’s going on.

New Products!

As we’ve said recently, we’re working on a lot of new products and plan to be launching them fairly regularly. A couple weeks ago, we launched our Beta Kids Backpacks. Today?

Beta Kids Graphic Tees - Drawn by Rendigo, these gorgeous tees feature John, Rose, Dave, and Jade on each tee. Take a selfie with Dave while he takes a selfie.

Jester Keychain - Based on the keychains used by Gamzee and Caliborn.

And that’s just the start! Wait until you see what else we’ve got down the line.

New Site Features!

On our new site, you’ll be able to do some neat new things. You’re now able to register an account. Use it to manage your address book, create a wish list, and keep track of orders.

We’ll also be accepting new payment methods. No longer will you be required to use PayPal to purchase with us. At the moment, you’ll be able to purchase directly with your credit card or with your PayPal account. But we’ll soon be adding more payment options.

You’ll also be able to sign up for email notifications on out-of-stock items. Once we restock on an item, you’ll be notified immediately by email. Eaaaasy.

Sale items!

The 2013 Homestuck Calendar is on sale for only $5! We marked it down to make way for new ones. They’re good through February 2014, so you can still get a good few months of use out of them. Bonus: all the lovely art in them can be enjoyed forever and ever. It’s a bargain!

Any help is appreciated.

We’ve worked pretty hard at getting our new site just right, but because it’s new, we know it’s not going to be perfect. If you encounter any errors with the site, please drop us an email at our help desk and let us know. We’ll get it fixed up right away! We hope our new site will improve your buying experience with us. We’re going to keep working to add some cool new features to it.

Welp… that’s all we’ve got for right now. Check out the new stuff, and come back later to see what else we’ve been working on!

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October 25, 2013

2014 Homestuck Calendar - Coming Soon!

The title says it all, gang! We’ve gathered some amazing artists for this year’s calendar, and we’re happy to say they all knocked it out of the park for us. Gorgeous, gorgeous work throughout in this absolutely brilliant calendar.

It’s currently being printed, and we expect to have it up on our store sometime next week.

To tide you over until then, check out our calendar’s front cover. Illustrated by the wonderfully talented Gina Chacón, she worked on both the front and back covers of the calendar. You can follow her on Twitter, and see her work on Tumblr and deviantART.

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November 5, 2013

2014 Homestuck Calendar on sale! As are Alpha Kids Bafflers, Limited Edition Chase Hoodies, new Lands prints set!

Our 2014 Homestuck Calendar is now on sale! 

Above is the final preview image from the calendar, beautifully detailed pixel art of all 12 Alternia Trolls for May by kurooequinox. You might already be familiar with kurooequinox’s wonderful pixel art of the Beta kids and Alpha kids in their rooms. 

We’ve also put up several other new items for sale!

Alpha Kids Bafflers - A new set of beautiful, hand-crafted puzzles from Chris Yates designed with Alpha Kids logos. Again, very limited so they will sell out very quickly. 

Limited Edition Chase Hoodies - We sold these adorable hoodies at a handful of conventions this year, and want to sell the ones we have left. We also don’t plan to restock on this hoodie, so their quantities are quite low. If you really want one of these, don’t wait too long. They’ll go fast. 

Print Store

Lands - Illustrated by Caitlyn Humphreys, this is a set of four gorgeous, land-themed prints. They are available as a set, as well as sold individually. 

1) A Zephyrous Accession

2) Strings between Clouds and Earth

3) Heat Suspends Time Itself

4) Forge in Frost

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November 14, 2013

no ok you turned it full ways, turn is back, than start over. dude, open then drawer FIRST!!! THAN punt the spoon in.

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November 26, 2013

So we’ve been periodically releasing a bunch of merchandise on the store leading up to the holidays. However, we’ve come to our final two release dates for 2013. Tomorrow (November 27th) and December 9th! 

Tomorrow we’ll have a BIG release at What Pumpkin. It will be our largest day of product releases, making available for sale a bunch of goodies. Some new and wonderful, some you have been asking for us to make available for a long, long time. We’re all really excited! 

Tomorrow we’ll also be announcing what will be going up for sale on December 9th, so you won’t have to decide if you should buy now or wait to see what else is coming out. All our cards will be put on the table for 2013. 

We’ll also have sales on the store for Black Friday (November 29th) and Cyber Monday (December 2nd). Check on us later today for details on all that. 

Oh also you guys are awesome. Did you know that? Well. Um. You are. You. Are.

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November 27, 2013

They’re a little bigger than scalemates. 

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November 27, 2013

Now Available For Sale!

Consort Plush Dolls - Available in a full set or individually, you can now have your own salamander, crocodile, iguana and/or turtle!

Beta Kids Bafflers - We can’t keep these awesome handcrafted puzzles from Chris Yates on the shelf! So if you really want one, you’ll have to act quick.

Senator Lemonsnout & Pyralspite - Now you get to purchase your own! We will be restocking with more in December, but we believe we have enough in house to cover anyone who wants to buy their own until then. Only Senator Lemonsnout and Pyralspite are currently available for purchase. However, that changes on December 9th. >:)

Homestuck Tarot Deck - With 78 cards of beautiful artwork from 39 different artists, it’s definitely a lot of gorgeous in a little package.

Aranea Serket Hoodies and T-Shirts (Standard and Girly) - AG: These are actually quite 8eautiful.

“Windy Escapades” by Gina Chacón, a two-print set containing “Post-Scratch Hazard” and “Pre-Scratch Venture”. We loved the work Gina did for our 2014 Homestuck Calendar, we had to ask her for more!

Merchandise To Be Released On December 9th (You will be able to pre-order items slated to release on 12/9. Items tagged “pre-order” will likely be unavailable for Christmas delivery.)

1) Beta Kids Vinyl Figurines! (Pre-order, photos to come before their launch)

2) Lunchboxes! (Pre-order)

3) Bunches of Scalemates Plush Dolls! (Pre-order)

4) KC Green’s Sweet Bro & Hella Jeff print from our 2014 Homestuck Calendar!

5) Two new prints (to be revealed soon) - Gorgeous artwork by Zack Morrison and Xamag !

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December 9, 2013

Beta Kids Vinyl Figurine sneak peak photos! 

Their weapons are removable and they are posable with articulating necks, arms (at varying points for each figurine) and waists.  

They each come individually packed in a windowed box with gorgeous artwork depicting their respective lands. 

Unfortunately, they won’t be delivered to our warehouse until sometime mid-December, so they will not be available for delivery by Christmas. Hence, when they go up they’ll be available only as a pre-order.

The figurines had originally been scheduled for a December 9th pre-order release, but will instead be postponed by a few days. Maybe a week. Everything else scheduled for release on December 9th will still be put up on the store later today! :D

(Purchasing note: if you pre-order any Beta Kids Vinyl Figurines together with other in-stock store items, we will hold your complete order until we’re able to ship the figurines. We won’t be able to split shipments, so please only place orders that include vinyl figurines if you’re willing to wait for everything in your order.)

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December 17, 2013

What Pumpkin Staff Tumblr!

For a while, we at What Pumpkin were reblogging and sharing some of the amazing artwork we came across on Tumblr. Many of you are wildly talented and we’re excited to spread the word on the ones that really catch our eye. However, we’re going to make a little change in how we do that.

We’ve set up a second Tumblr account for reblogging artwork: What Pumpkin Staff. There, the staff of What Pumpkin will be able to share some of the great MSPA artwork they come across. They might also reblog other MSPA-related posts, but it will almost entirely be about your art. 

The main What Pumpkin Tumblr will remain strictly about updates regarding the store and any projects we may be working on. Follow both of our Tumblrs, or just one. This way, it’ll be easy for you to get the kind of What Pumpkin content you want.

Thanks, and go check it out!