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Unleashing the Power of Seamless Service Transformation

Experience with ServiceNow Solutions

Mirketa stands as a distinguished partner expertise in customizing ServiceNow solutions to align seamlessly with our customers’ organizational needs. Our hands-on experience encompasses various ServiceNow features, ensuring efficient and optimized processes.

ServiceNow IT Service Management (ITSM)

Mirketa excels in implementing and optimizing ServiceNow’s IT Service Management, offering a centralized platform to enhance service delivery and streamline IT processes. From incident management to service request fulfilment, our solutions align with your organizational goals.

ServiceNow Custom Applications

Leveraging ServiceNow’s robust capabilities, we assist in designing and developing custom applications tailored to your specific business requirements. Our proficiency extends to agile development, UI design, and low-code strategies to bring innovative solutions to your organization.

ServiceNow Integration Services

Mirketa specializes in seamless integration of ServiceNow with diverse third-party systems, ensuring a unified and cohesive IT environment. Our integration services contribute to enhanced operational efficiency and data flow across your organization.

ServiceNow Performance Analytics

Utilizing ServiceNow’s powerful analytics tools, we facilitate the implementation of Performance Analytics for data-driven insights. Our solutions empower your organization to make informed decisions and continuously improve service delivery.

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Unlock the Potential of Mulesoft

About MuleSoft

MuleSoft makes connecting anything easy with Anypoint Platform, the only complete integration platform for SaaS, SOA and APIs. It provides exceptional business agility to companies by connecting applications, data, and devices, both on-premises and in the cloud with an API-led approach. By leveraging Anypoint Platform, organizations can re-architect their SOA infrastructure from legacy systems, proprietary platforms, and custom integration code to create business agility. They can migrate technology infrastructure to the public or private cloud and prioritize adoption of SaaS applications and other cloud technologies.

MuleSoft, the world’s #1 integration and API platform, makes it easy to connect data from any system to create connected experiences, faster.

Customer benefits.

Agile solutions

Dedicated team of Mulesoft experts will deliver agile solutions to your business problems.

Broad expertise

Our experts will walk you seamlessly through each step of implementation lifecycle.

Fast delivery

We deliver results in less time and that means reduced cost, without compromising quality.

MuleSoft+ salesforce expertise

We are Salesforce partners, that means more expert solutions around salesforce ecosystem.

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Boomi Integration Services Partner

About Boomi

Boomi is an integrated platform that brings different objects together, whether its data systems, application or employees to provide you a deep understanding of your consumers and deliver and an exceptional experience during the whole journey. It puts the right information in the right place at the right time to accelerate the customer journey and eliminate friction. The minimal code requirement is one of the best feature of Boomi as it allows the usage of prebuilt integration components where users can use prebuilt components to create integrations by simply using drag-in and drag-out. It is one of the reasons behind Boomi making a place for itself in the marketplace.

Benefits of Boomi

Easy and fast integration is one of the main functionality of the Boomi as the platforms offers a large collection of tools such as pre-built connectors, process libraries and crowd-sourced guidance for data mapping.

Boomi provides smart suggestions and decisions to every user to become more effective and efficient which improve the overall business profitability.

It has been the marketing leader in the integration processes for more than 10 years which reduce IT spend, improve efficiency and effectiveness, and increase the customer satisfaction.

Boomi offers ready-to-use cloud solutions with easy drag-in and drag-out functions for any sort of integrations so users can create integrations as soon as possible and access them at anytime from anywhere.

Boomi is suitable for all kinds of business. It is easy to use and help organizations to reduce their integration challenges by taking advantage of the Boomi iPaaS platform.

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Managed IT Services

Managed IT services include:

Server management

System Alerts and Monitoring

O/S Patch Management

Server emergency O/S updates and patches

Server Backups

Weekly healthchecks

File and system restores

Backup agent updates

Backup software

Print server management – print permissions, print groups, printer setup

Workstations management

O/S Patch management

Emergency O/S updates and patches

Update anti Malware, anti-virus, vulnerability scans, HIPAA compliance audit

Quarterly health checks on hardware

Self help portal

AI-based self-help portal for IT support needs like password resets, printer configuration, access management, etc.,

User IT support desktop (remote)

Office 365 application support

Other application support and troubleshooting

Network connectivity issues

Password Management

Spam management

AI driven Self Service Portal

User onboarding and termination

Active Directory

Printer setup

Access Management

Network and firewall management

Firewall management

LAN management

HIPAA compliance audit

Content filter management

Intrusion detection testing

After office hours support

AI chatbot for self help plus customized packages for after office support needs.

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DevOps solutions to enable CI/CD, environment automation, continuous testing and on demand releases.

DevOps solution design and tools selection

As a part of our DevOps strategy and tool selection services we work with your team to learn the current state of DevOps tools, DevOps practices and DevOps knowledge and layout end to end product releases process to provide the following:

Salesforce DevOps vision: Lay out the future state in terms of CI/CD tools and processes for Code management and the environment management for Development, QA, UAT and Hotfix Sandboxes and Production.

Release management workflows: Create end to end software release process for features that are being planned and built for multiple release.

Tool selection: for CI, CD solution – Jenkins, Kubernetes, JIRA, Confluence, Puppet,

Code and environment management Practices: to set software development process for multiple development teams

Ready to discuss your DevOps challenges? Contact us for a free consultation.

DevOps solution build and rollout

As a part of the DevOps solution build and deployment services we provide the following:

Development of CI/CD job using jenkins, kubernetes, chef, docker or other tools

Training product owners, developers and release engineers on CI/CD jobs

Integrate with GIT, JIRA, Microsoft TFS, rallydev, bitbucket etc.

Set up end to end development process with buy-in from product managers, developers, release engineers, dev manager etc.

Getting consensus across all development teams and business teams on the to-be processes and tools

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AWS

Cloud in a box

Everything you need to operate your business from Amazon, Microsoft Azure and Private Clouds.

Cloud in the box offering

A holistic approach to your infrastructure needs by combining services from the following disciplines to give you a seamless experience: DevOps: Your infrastructure is automated and built out right the first time SRE: Your infrastructure is configured for fault tolerance, resilience, monitored 24×7 and sends out alerts on critical failures DevSecOps: Your infrastructure is built to comply with security posture

CI/CD for cloud

Releasing features first to the market without sacrificing quality differentiates a company from its competitors. Mirketa will help you define CI pipelines to provide quick feedback to your developers to write better code by implementing industry leading open-source CI tools.

Build CI/CD pipeline: Our CI/CD pipelines integrate code quality, and test coverage tools to ensure quality is maintained as the teams move faster and implement change management integrations to provide compliance. Our expertise includes Jenkins, Kubernetes, Docker, and other open-source tools.

Branching strategies: Branching strategies are impacted by team structure, release processes, and even team skills and willingness to change. We recommend branching model blueprints that best fit your needs for efficient code management to increase developer productivity and reduce build and deploy time.

GIT migration: Our GIT migration services include taking your source code for legacy SCM tools like SVN and Perforce to GIT

CI/CD training: We provide classroom training on Continuous Integration and Continuous Deployment concepts and tools with hands-on exercises.

With Mirketa’s CI/CD methodology, you will see a significant reduction in cost per story point as the holding cost will drastically reduce without losing quality and sacrificing compliance.

Ready to discuss your clouds needs? Contact us for a free consultation.

Contact Us to know more

Modernization

Infrastructure modernization

Legacy infrastructure not just hampers businesses from lost productivity but also impacts growth potential. We at Mirketa take a cloud native approach and build infrastructure via open source DevOps automation tools to provide an error free and repeatable process.

We have expertise in docker, Kubernetes, AWS, GCP, Azure, serverless architecture.

Infrastructure Modernization Include:

– Assess current state and needs for Cloud Infrastructure

– Select the platform and architect to-be state

– Migrate from one platform to another

– Upgrade monitoring/ security tools

Whether it is an application migration journey from on-prem data centers to cloud or a brand new infrastructure built in the cloud, you can entrust Mirketa to have a smooth journey.

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Premium Oracle Fusion Support Services

Maximize and optimize your Oracle Fusion capabilities with premium Oracle services delivered by expert Oracle consultants

Unlock the full potential of your Oracle Fusion capabilities with Mirketa’s premium Oracle services.

From fine-tuning and optimizing your Oracle instance to crafting robust solutions tailored to your business requirements, our team is committed to enhance your Oracle experience. We provide comprehensive assistance to ensure smooth operations and optimization of your oracle fusion application. Mirketa is poised to augment your team with skilled professionals dedicated to deliver excellence and providing reliable support to keep your business running seamlessly.

Our Services:

24/7 Support – Our dedicated team is available round the clock to provide technical assistance and resolve issues with your oracle fusion application. Troubleshooting system errors, performance issues, building custom solutions, we do it all.

Proactive Monitoring – We proactively monitor your application to identify potential risks and issues to resolve them before they escalate into problems.

Incident Management – Our incident management process ensures minimal impact and timely resolution. We assess the situation, prioritize tasks and take corrective actions to restore normalcy.

Patch & Release Management – Our expert team of certified consultants make sure that your oracle fusion application stays up to date with the latest releases & patches. We manage the entire process from deploying and testing them in your production environment.

Why choose Mirketa as your Oracle Consulting, Implementation, Integration, and Support Partner?

Expert Guidance: Benefit from our team’s extensive expertise in Oracle technologies, ensuring you receive top-notch support tailored to your specific needs.

Customized Solutions: Say goodbye to cookie-cutter approaches! We personalize our support services to address your unique challenges and goals, maximizing the value you get from Oracle.

Industry-Leading Expertise: With years of experience and deep expertise in Oracle Fusion, our support team consists of industry-leading professionals who are well-equipped to handle even the most complex technical challenges. Trust in our knowledge to keep your Fusion systems running smoothly.

Proactive Support Approach: We take a proactive approach to support, anticipating potential issues before they arise and implementing preventive measures to ensure the stability and performance of your Oracle Fusion environment. With our proactive support, you can minimize downtime and maximize productivity.

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Unlock the Power of Oracle Fusion

We pride ourselves on being at the forefront of innovation and expertise in implementing Oracle Fusion Application for business globally. With a team of certified and seasoned consultants, we empower organizations to optimize their processes, streamline operations and drive growth with Oracle Fusion technology.

Mirketa offers comprehensive Oracle consulting services designed to empower organizations to maximize the value of their Oracle investments. Our team of seasoned consultants brings extensive experience and expertise across the Oracle ecosystem, helping clients harness the full potential of Oracle technologies to drive business transformation and achieve their strategic goals.

We understand that every organization has unique challenges and objectives. That’s why we take a personalized approach to Oracle consulting, working closely with our clients to understand their specific needs and develop tailored solutions that deliver tangible results. Whether you’re looking to implement Oracle solutions, optimize existing systems, or leverage advanced Oracle capabilities, we’re here to help you every step of the way.

Empower your Organization with Oracle Fusion

Streamlined Financial Management: Streamline Financial processes, including accounts payable, accounts receivable, general ledger, and financial reporting.

Enhanced Human Capital Management: Streamline HR processes such as recruitment, onboarding, talent management, and workforce planning.

Optimized Supply Chain Management: Optimize supply chain processes, including procurement, inventory management, order fulfillment, and logistics.

Efficient Project Portfolio Management: Manage project lifecycles, resources, budgets, and deliverables with PPM

Compliance and Risk Management: Ensure compliance with regulatory requirements and industry standards

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NetSuite Premium Support Services

Enhance and optimize your NetSuite ERP capabilities using NetSuite admin, consultants, and developers with premium NetSuite support services.

Mirketa is a digital transformation & NetSuite alliance partner who offers premium outsourcing service for NetSuite administration and development needs using NetSuite certified administrators and developers. Our premium outsourcing support services for NetSuite administrators and developers include:

NetSuite implementation and configuration

Data migration from legacy systems to NetSuite

Data mapping, validation, conversion & QA

Data loading and reconciliation

Ongoing support and maintenance

Third-party tool and add-on integration

Business process optimization and automation

Advanced reporting and analytics setup

Security and privacy configuration

Automation of business processes and workflows

Advanced reporting and analytics setup

Mobile app development and deployment

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Manage Global Business With a Single ERP Solution

NetSuite’s global business management

NetSuite’s global business management (oneworld) enables organizations to manage multiple subsidiaries, business units and legal entities with a single ERP solution. Support for 27 languages and 190 currencies makes it easy customers and partners around the world while region specific configurations help with compliance related to local accounting, tax and regulatory requirements. Get operational and financial efficiency while standardizing core processes, managing risk and controlling costs at all levels of the organization.

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NetSuite for Nonprofit Organizations

NetSuite for Nonprofit

Nonprofit organizations face challenges and obstacles while helping out the local communities or if they want to expand their international outreach. With limited budget, lack of resources, and high competition for fundraising it is challenging for nonprofit organizations to meet their goals. Hundreds of nonprofit organizations still rely on manual processes to assemble information from different sources. This manual process of achieving information is complex and inefficient which turns a negative impact on their productivity and goals.

NetSuite for Nonprofit organizations

With NetSuite business management system, nonprofit organizations can manage their end-to-end operation and reduce their business cost. It is a cloud-based application that enables you to have accurate and updated information so that you can get a better control on managing programs, budgets, and processes.

Successful nonprofit organizations understand the impact of the NetSuite business management system for managing costs, growing their resources, and making a social impact. These days, nonprofit organizations are looking for cloud based applications which can increase fundraising effectiveness, and achieve a 360-degree view of their business needs.

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Unlock the potential of NetSuite ERP

About NetSuite ERP

NetSuite ERP is a business management solution that helps organizations to operate their business in a more effective way and provides real-time information on their operational and financial performance. NetSuite ERP is the #1 ERP system to run the business more effectively and cost-effectively. It is an integrated suite of applications for financial management, inventory management, accounting, and customer relationship management. NetSuite provides a complete 360-degree view of business data and helps organizations to make smarter decisions about their businesses.

Expert Team

Dedicated and expert team delivering solutions to your business problems. Our experts will provide a seamless interaction through each step of implementation.

Configuration Feature

Provide configuration of the out of the box community features and role mapping.

Fast Delivery

Deliver the results in less time that means reduced cost. We believe in fast delivery but without compromising quality.

24*7 Support

Provide 24*7 ongoing support so that you will get confident through each step of project life cycle.

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NetSuite ERP

NetSuite’s customer relationship management is a powerful application that lets organizations follow a customer’s entire lifecycle. It helps companies manage interactions and the touch points with current customers, prospects, suppliers and partners at a single place. With all the capabilities of a traditional CRM, such as sales force automation (SFA), customer service management and marketing automation, along with the ability to manage quotes, commissions, sales forecasts and partner relationships, it provides a seamless information flow across the entire customer lifecycle, from lead to opportunity, order, renewal, fulfilment, upsell, cross-sell and support.

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Premium Salesforce Support Services

Extend your salesforce team using salesforce administrator and developers for premium salesforce support service.

Expand your Salesforce capabilities by seamlessly integrating Salesforce administrators and developers into your team, unlocking the full potential of premium Salesforce support services. Mirketa, recognized as a Salesforce Consulting partner, is at the forefront of providing premium outsourcing solutions tailored to meet your specific Salesforce Administration and Development requirements. Our distinguished services leverage the expertise of Salesforce certified Administrators and Developers, ensuring that you receive top-notch support and development assistance.

At Mirketa, our Salesforce premium outsourcing support services for both Administrators and Developers encompass a comprehensive array of offerings. From fine-tuning and optimizing your Salesforce instance to developing robust solutions tailored to your business needs, our team is dedicated to elevating your Salesforce experience. Whether you require ongoing administration support or the implementation of complex development projects, Mirketa stands ready to extend your Salesforce team with skilled professionals committed to delivering excellence.

Mirketa’s Salesforce premium outsourcing support services for Salesforce Administrator and Developers include:

Salesforce User and Profile Management

Salesforce configuration

Salesforce/Force.com Development

Salesforce Reports and Dashboard

Salesforce Integration Development

Salesforce Single sign-on

Salesforce Data Migration

Salesforce organization merges and Salesforce organization migration

End user support for Salesforce App Exchange Apps by ISVs

Salesforce End User Training

Salesforce Integration Development

Salesforce Lightening enablement

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Salesforce AppExchange App Development

Salesforce appexchange basics:

Salesforce appExchange is launched by salesforce in 2005. It is a marketplace that offers consulting services and applications for the partners. It is a platform to choose the best suitable applications for your business needs that improve the business productivity. AppExchange offers a mixture of paid and free applications based on categories and industry solutions.

It provides partner a platform to create and publish an application. It is also a place for salesforce admins to find and install the solutions to make their business processes smooth. Salesforce Professionals can browse and take test drive of any appexchange listing. Partners can look for descriptions, reviews, latest updates, and demos of any applications to make sure they choose the best applications/solutions that fits their needs.

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Transforming Manufacturing Excellence with Salesforce Manufacturing Cloud

Expertise in the Manufacturing Sector:

Understanding Manufacturing Dynamics: Mirketa stands out as a specialized Salesforce Manufacturing Cloud consulting partner with an in-depth understanding of the intricate challenges, goals, and workflows within the manufacturing sector. We comprehend the specific needs of manufacturers, such as production tracking, order management, and streamlined partner engagement. Experience with Manufacturing Cloud Solutions: Mirketa is a seasoned consulting partner with hands-on experience in Salesforce Manufacturing Cloud and related tools. This expertise enables us to tailor solutions that align seamlessly with the unique requirements of manufacturing operations.

Deep Experience with Salesforce Product Offerings:

Mirketa boasts extensive experience in various Salesforce products and AppExchange tools that complement Manufacturing Cloud. Explore our Salesforce Consulting to delve into our comprehensive knowledge and successful implementations.

Certified Salesforce Professionals:

As a reputable Salesforce Consulting Partner, Mirketa employs certified Salesforce professionals with expertise in both Manufacturing Cloud and the broader Salesforce platform. Certification guarantees that our team possesses the necessary skills and knowledge to implement and develop effective manufacturing solutions.

Tailored Solutions and Customization:

Custom Development Capabilities: Recognizing that manufacturing organizations have unique requirements, Mirketa employs custom development capabilities to tailor Salesforce Manufacturing Cloud solutions to your specific needs. We provide a customized manufacturing solution that aligns seamlessly with your brand and operational objectives.

Scalability and Flexibility:

Mirketa designs Manufacturing Cloud solutions with scalability and flexibility in mind. As your manufacturing processes evolve, our solutions adapt to accommodate changes and expansions in your operations.

Agile Deployment:

Drawing on our experience with Salesforce Manufacturing Cloud, Mirketa expedites the implementation process through Agile Development methodologies. Our knowledge of development best practices and efficient workflows ensures a swift and smooth deployment, enabling your manufacturing business to reap the benefits of the platform sooner. Check out more information on our Agile Development methodology for Salesforce Development.

Minimized Disruptions:

Mirketa prioritizes minimizing disruptions during the implementation process. We work diligently to ensure day-to-day manufacturing operations continue smoothly, facilitating a seamless experience.

Post-Implementation Support and Maintenance:

Warranty for All Work: Mirketa stands by its work and provides a 60-day warranty for all services at no additional cost. This commitment ensures that any issues arising post-implementation are promptly addressed, guaranteeing the quality and reliability of our solutions.

Ongoing Support:

Committed to establishing long-term relationships, Mirketa offers post-implementation support to address issues, make enhancements, and assist with user training. This ensures your manufacturing business continues to extract maximum value from Salesforce Manufacturing Cloud, evolving alongside your operational needs.

Choosing Mirketa as your Salesforce Manufacturing Cloud partner can ensure that your manufacturing business maximizes the benefits of this robust platform, optimizing operations, enhancing collaboration, and ultimately driving success in the competitive manufacturing landscape.

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Experience Cloud

Where Seamless Engagement Meets Digital Excellence, Crafted by Mirketa

Our expertise in Salesforce Experience Cloud development and consulting services at Mirketa is a testament to our commitment to changing the digital experience market. As leaders in utilising Salesforce Experience Cloud, we work to improve your company’s online interactions by providing state-of-the-art solutions that are customised to meet your unique needs.

Optimising Salesforce Experience Cloud to increase operational effectiveness, streamline workflows, and build long-lasting relationships with your audience is our specialty. Our staff is dedicated to giving your company the tools it needs to succeed in the quickly changing digital era. We have a deep awareness of the potential and difficulties that come with working in the dynamic field of digital experiences.

Proficiency in Various Industries: Mirketa is an expert Salesforce Experience Cloud consulting partner who has a thorough awareness of the many objectives, procedures, and difficulties that are present in a variety of industries. We offer a thorough grasp of the unique requirements of businesses looking to improve employee and customer experiences with Salesforce Experience Cloud.

Working knowledge of Experience Cloud Solutions: Mirketa has a great deal of expertise dealing with Salesforce Experience Cloud and associated products. Using the Experience Cloud platform’s capabilities, we can leverage our expertise to create solutions that are specifically tailored to your organization’s unique experience objectives.

Salesforce Expertise: Extensive Knowledge of Salesforce Products: Mirketa has extensive knowledge of a variety of Salesforce products and AppExchange solutions that enhance Experience Cloud features. To learn more about our expertise in the larger Salesforce ecosystem, check out our Salesforce Consulting services.

Salesforce Professionals with Certification: With trained Salesforce professionals on staff who are knowledgeable about the Experience Cloud and the entire Salesforce platform, Mirketa is a well-known Salesforce Experience Cloud consulting partner. The credentials held by our team members attest to our proficiency in developing and executing user experience optimisation solutions.

Obtaining the Newest Features: Salesforce updates the Experience Cloud frequently with new features. By keeping abreast of these modifications, Mirketa makes sure your company takes advantage of the newest features and advancements offered by Salesforce Experience Cloud.

Customization and Tailored Solutions: Businesses frequently have special needs that call for customised solutions. With its ability to create custom software, Mirketa can tailor Salesforce Experience Cloud to your company’s unique requirements and offer an experience strategy-aligning solution.

Flexibility and Scalability: Mirketa develops scalable and adaptable systems that can grow with your business to accommodate operational modifications and expansions. Our mission is to future-proof your Salesforce Experience Cloud deployment so that it can change to meet your changing demands as a user.

Effective Execution and Time Reduction: Using an Agile Development methodology, Mirketa, with its experience with Salesforce Experience Cloud, can speed up the deployment process. Our expertise in developing best practices and effective workflows can help your company start using the platform sooner by ensuring a seamless deployment and saving time.

Reduced Interruptions: Mirketa is aware of how critical it is to keep interruptions to a minimum while implementing changes. We put a lot of effort into making sure that daily operations run smoothly even as the company goes through a digital transition.

After-Implementation Assistance and Upkeep: Mirketa provides free of charge a 60-day warranty for all finished projects, demonstrating its commitment to quality work. After the implementation phase, we offer continuous support to help you get the most out of Salesforce Experience Cloud. We take care of problems, make improvements, and help with user training.