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Although used interchangeably, traditional chatbots and conversational AI are two different terms having two different definitions. While the former is a type of the latter, conversational AI is an umbrella term that comprises AI technologies used for maintaining client communications.
Read More : https://joshsoftware.com/infographics/what-makes-conversational-ai-different-from-chatbots/
#ConversationalAI#AIChatbot#ChatbotTechnology#ChatbotEvolution#ConversationalInterface#AIChat#ChatbotAdvantages#AIChatbotDesign#AIChatbotDevelopment#AIChatbotFuture
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