#Multichannelsoftware

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Type Of Multi-Channel Retailing

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Multi-channel Software can connect potential leads to sales support. Multi-channel Sales Solution will let you connect with leads over multiple channels of support.

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How a powerful multi-channel inventory management software can boost your sales?

Selling on marketplaces such as Amazon, eBay, Walmart, and shopify brings sales from massive volume of customers. Millions of people from all over the world shop from these websites every day. Online e-commerce retailers expand their business by using more and more selling channels for similar products.

But before this expansion a question pop up in mind how to manage all these channels so that business keep running without any hitches and glitches. The main problem arises when inventory data shows disparity and seller lose a sale due to items not being in stock. That’s why inventory software is so vital for multi-channel business.

A good and powerful multi-channel inventory software will eradicate all these errors automatically and keep your inventory stock levels synchronized. It will also manage your business’s back end operations such as accounting, purchase, shipping and sales reports.

Let us have a go into a little more details about how a multi-channel inventory management software can boost your sales.

Product Promotion

An inventory management software for your multi-channel business help to identify what customer is looking for and quickly find the similar items that are available too. For example, a customer is looking for a coffee machine the seller could instantly check if stock is available and for the model matches the requirement of the customer is in stock too. This upsell prospect might have lost if seller didn’t know what was in stock.

Brand Loyalty

Happy customers make repeat purchases and also recommend your services and products further. If a customer cannot get the product quantity the want or frequently experiencing delayed delivery they would look for another retailer that can meet their demands. Better inventory management gives happy customers for your business and a powerful inventory management can take care of that.

Prevents Understocking

For multiple channel selling the reliable balance of inventory stock across all channels is a great success. Unable to fulfill orders due to out-of-stock situation may distort business reputation. The aim of a multi-channel inventory software is to reflect accurate stock levels allowing seller to gain 100% visibility of stock levels which eliminates low stock situations and let the sale come in hands on time.

Quick Lead Generation

The time it takes by seller to fulfill the customer order is a factor that has a key influence on customer satisfaction. Customer prefer to look for sellers who can deliver order as soon as possible. A powerful inventory software will let seller know the lead time of the product and its turnover ratio.

Demand Forecast

The prediction of current sales pattern of products by an inventory software is the other great feature to boost your business sales. In peak season failing to meet customer demand will damage the business profile and seller’s reputation is most likely to go down. The demand forecast will help to predict sales order volume and remain proactive for restocking decisions.

Now that you have complete idea that how inventory software for a multi-channel business leverage your sales take ERP Gold demo to know more about inventory software benefits.

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How a multi-channel order management software can automate your business?

Order management is as an ecosystem of categories that integrates every assignment and action involved with taking and filling orders, containing the many interconnected functions that must work together for the complete order management process to run efficiently.

Customers expect an all-in-one shopping experience from your brand and from the moment they hit the button that finalizes their order, they are expecting timely receipt of the particular goods they have purchased.

Here in this article, we will look at how a multi-channel order management software can automate your business.

To enable this efficient customer experience, businesses need to confirm they are effectively managing the following three stages of the multichannel order management process.

1. Receiving orders

When placing orders, over 60 percent of shoppers want to see the position of a retailer’s inventory stock. Therefore, if your sales channels are not controlled from a single platform, you are incapable to provide customers with any real-time inventory stock levels.It can also feel like you are managing different businesses and you put yourself at risk of overselling. By managing orders at the point of sale, you can process orders more rapidly and speed up dispatch times.Lessen the risk of overselling by tracking your inventory stock across multiple channels. This means you are neither dealing with orders that you cannot fill due to stock-outs, nor youwill miss out on bulky orders because your stock isn't divided between the different channels.

2. Picking, packing, and shipping

The picking, packing, and shipping stage is where blunders are most likely to occur, and even small mistakes can add up. Picking errors can be costly, not only causing product returns, but they also mess with inventory stock levels. The extra time required to reprocess orders can affect customer contentment and reliability.Customers also do not want the trouble to return items;mainly it was an error from your end. If you do choose to omit the return, you miss inventory stock that was intended to be a source of revenue. Systematizing the picking process should keep mistakes to a minimum – consider using tools like a barcode scanner to advance precision.

3. Delivery

The final and most serious stage in successful multi-channel order management processing is getting the product to the customer. Fast and precise delivery will make the mainstream of consumers feel optimistic about shopping with your brand again.

Consider that over 50 percent of shoppers consider fast delivery a top priority, choosing one retailer over another, simply because they offer more delivery opportunities and they would select to stay with a business if it offered a reliability program with free next day delivery.

Multichannel order management

Multichannel order management is a challenge for every fast-growing business. A brand experiencing high-growth must concentrate on managing high order volumes across multiple channels, while still delivering extraordinary customer service.Where earlier manual order management processes availed, high volume order processing requires a scalable solution to evade time-consuming mistakes, disorganizations, poor customer service, and lost sales. Modernize order fulfillment activities by incorporating order management processes with fulfillment, shipping, and inventory tracking systems.Associate your marketplaces and online store into a single platform that tracks and synchronizes your whole inventory stock across all channels. Providing shoppers with exact order status with total distinguishability into all orders.

Schedule ERP Gold demo to understand how a multi-channel inventory management software can automate your business.

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Automate Order Processing Across Multiple Channels

Order Processing is a complete cycle that consist of the entire tasks involved from receiving to fulfilling orders. It does not seem as smooth as it sounds. Accurate and efficient order processing is a challenge especially when you are selling across multiple channels. Investing in an Order Management software solution is a wise step to take for smooth growth of your business over multiple channels.

In this article I am going to brief how Order Management software can help you streamline your business make processing of your multi-channel business easier and faster.  

Comprehensive Order Management

Receiving orders from different channels in different format need efficient management skills to accuratelyprocess the large volume of data. An order management software get all order details from different channels on one single dashboard. It help sellers to deal the complete supply chain as an interconnected system and automate the internal process from order to fulfillment.

To run smooth business process this system:

Ø  Process orders and payment irrespective of channel origin and currency

Ø  Route order from the warehouse best suited for the on-time delivery to the destination

Ø  Synchronize inventory stock updates for all sales channels

Ø  Forward order details to warehouse or shipping services for fulfillment

Ø  Track order for both seller and customer

Ø  Alert for low stock levels to avoid out-of-stock situations

Ø  Integrate with other office functions such as accounting, invoicing, and report printing.

Quick Order Fulfillment

Order management software communicate smoothly between your suppliers and carrier services to save time and resources for order fulfillment. This system automatically consolidate the complete order and customer information for easy and quick fulfillment. With order management software compare prices for different shipping services and Print Shipping Labels for packages.

Synchronized Sales with Accurate Inventory

Disjointed inventory data and manual handling induce errors in sales process and make multi-channel selling a tedious task. Inventory for different sales channel needs to be updated on real-time basis and Order Management system take care of that. It continuously synchronize inventory with sales order and keep the inventory stock information accurate.

Order Routing Information

If you have more than one warehouse at different locations, order routing through Order Management software improve the efficiency of order processing with warehouse allocation options for order fulfillment. Ship orders from multiple warehouses or allocate warehouse to the order based on your preferences.

Batch Processing and Bar code Scanning

Integration of Barcode Scanning system with order management software allow easy handling of product receiving in bulk. Using a barcode scanner for inventory help stock taking and stock organizing in bulk. This helps in systemizing inventory operations and processing shipments out quickly and accurately.

For a fully equipped Order Management Software for multi-channel e-commerce business check out ERP Gold that offers a customized and complete solution for business operations.

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Keep Track of Your E-commerce Channels Inventory Just in a Single Location.

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How Multi-Channel Management Software Can Save Your Business

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Accelerate Trans-formative Customer Experiences Through Integrated CRM

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How to save time and sell more with multi-channel e-Commerce Order Management Software?

It is not wrong to say that order management is the cornerstone of your business. If your customer orders something and they do not get it, or do not get it time then what is the point of putting so much effort on other aspects of your business.  If you are selling online through multiple channels, customers can place orders for your products from multiple touch points. Therefore, it is important to adopt a technology for accurate and efficient order management to stand out in the tough competition. A multi-channel e-commerce Order management Software ensures to save your time, boost your sales and efficiency and keep your customers happy and engaged through a smooth order process.

Here are a few features of an e-Commerce order management software that will be able to give you an excellent order management experience for your multi-channel online business and help you sell more and more.

Automation  

Replacing manual entry of orders with a multi-channel e-Commerce order management software minimizes chances of error or wrong entries and can save time. When a customer places an order from any of your web stores an automation will lead that order straight into your packing and dispatch process. This reduces manual errors involved in categorizing, labeling and dispatching the order and let your mind be at ease to plan your business expansion.

Focus on Targeted Marketing

Online retailers spend a lot of money and time to put their products on display through ad campaigns here and there. Improved order management processes help you prioritize your customers based on their preferences and purchase history. This allows you to have a personalized marketing strategy for the customers who are really seeking out to buy your products. Hence, you save time and money both you are previously investing on marketing to reach out to the mass but uninterested audience.  

Sales forecasting

A multi-channel e-Commerce order management software provides insight of your business by using sales analytics and patterns coming in from customers. You can accurately estimate how much quantity is needed to bring into stock to fulfill customer requirements for upcoming sales. Once you have the right amount of stock you can save yourself from overstocking and in other means you can save your money on extra quantities of a single product and use it to buy other products for your inventory.

Smart inventory Management

Instead of stocking up your inventory from stuff that is not in demand predicted by the sales forecast you can also save your money to buy products that are less likely to sell. There is no use of stocking up your inventory with the items, which are going to bring you no major sales. Therefore, you can save your money to buy these items and save your time to process items with high demands.

Optimized Warehousing

Having a multi-channel business may involve more than one warehouse. A multi-channel e-Commerce order management software has this feature to allocate the nearest warehouse to the order from where you want to dispatch your order. This will ensure fast delivery to the customer and save your time to focus on your next sales.

Check out now how ERP Gold offers you a multi-channel e-Commerce order management software which will provides you all these features to save time and sell more on your online retail stores.

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How new Sellers on Amazon can take advantage of multi-Channel Inventory Management System?

Selling on online marketplace along with is not a new trend. No doubt, it increase sales but makes it challenging to operate the business across e-Commerce site smoothly. Multi-channel inventory management software for Amazon helps you streamline your inventory management at a single location. For new sellers it can lead their business towards major gains in a variety of ways.

I.Improves Inventory Transparency

Multi-Channel Inventory software for Amazon let you centralize your data and monitor the inventory of a certain product across all of its stocking location. It helps you to track a shipping location and let you choose the most cost effective shipping vendor. Moreover, if an order of out-of-stock item is placed you can look upin every warehouse to see if it could be delivered from an alternate location. This would help you minimize the chance of lost sales.

II.Integrate business Operations

Through a multi-channel inventory, selling software new seller can integrate different aspects of business operation such as inventory, accounting, merchandizing, resource planning, sales and customer services. Instead of separate software for different segments of your business, integrate all in one quality platform to increase the integrity of your business on Amazon.

III. Integrate Automated Communication

Handling customer’s queries and communications effectively plays a crucial role in engaging customers generating leads and increase your Sales.  A multi-channel inventory management integrated with a CRM solution helps new sellers to improve customer communication with customized automated response through Chat bots to not to miss any chance of sales.

IV.Improves demand sensing

Overstocking and understocking for new sellers can disturb the business operations and definitely can affect the cash flow. Poor supply chain demand forecast and improper buying decisions can lead to chaos. A multi-channel inventory software make you able to analyze sales patterns and predict accurate supply demand. The perfect inventory management in return leads to improved business performance.

V.ExpandProduct Range

Some online selling Platforms are niche specific but Amazon is a diversified market, which sells almost anything customer needs to buy. Multi-channel Inventory management software help to manage inventory efficiently for a variety of product and let you optimize your product pages separately.  Therefore,it helps to expand your business, add new products, and increase your distribution without any extra cost and effort.

VI.Better Data-Insight

It helps to collect wide range of data of customer’s purchase history and his buying preferences through which you can develop customers profile for target marketing. Different parameters such as demographic, age, location, time zone, interests, provide key insights that a multi-channel listing software helps you to gather. Analyzing this information help to develop sale strategy and marketing campaigns to boost sales.

Ready to start your new business on Amazon? Start your 14 days free trial with ERP Gold – No Credit Card required.

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Easily manage your sales for all online marketplaces

With the growing popularity of e-Commerce business entrepreneurs want to know how to easily expand sales on all popular web stores.  To manage sales on each platform, retailers need to pay attention to synchronization of purchase, customer orders, inventory, and shipment details. Implementation of an inventory management software for all marketplaces is a powerful one-step solution to manage selling operations of different sales channels through a unified platform.

⮚      Save yourself from logging into each website or system and use a single platform to access your account and sales data. The centralized system and easy to use interface save your extra effort and you can focus on selling and marketing strategies.

 ⮚      A powerful cloud based inventory management tool for Amazon, eBay , shopify and other platforms allow you to create multiple variation listings, control and synchronize stock, manage orders and generate reports all through a simple and interactive interface.

 ⮚      Auto-import orders through direct integration with all the shopping carts and enables you to view, manage and print shipping labels hence providing visibility across your entire business.

 ⮚      Avoid frustration of understock and overstock situations with an inventory management software for all marketplaces. It allows you to automatically synchronize inventory levels across all online stores such as eBay, Walmart, Magento and shopify. ‘

 ⮚      Make all of your products available to all of your potential buyers no matter what e-store they choose to buy. Inventory management software for all marketplaces facilitates real-time synchronization of inventory stock levels across all your stores.

 ⮚      Business Intelligence of inventory management software for all marketplaces generate reports to give insight into all online sales operations and allow to manage sales metric across all e-Commerce platforms.

 ⮚      No inventory, No problem! Automate drop-shipping operations. Directly connect to your drop shipper and automatically list products from that inventory to your favorite marketplace. It updates drop shipping inventory, sends purchase orders and updates all selling channels with tracking confirmations.

 ⮚      Reach millions of Customers on all your major marketplaces with bulk listing new products and update live listings to save time, minimize workload and allow you to list more SKUs.

 ⮚      Automatic Price updates let you set customized options such as product condition, average price and seller ranking. These product details are updated on every channel and give an insight about the price of the same product by other sellers so you know when to use the art of competition.

 ⮚      Use CRM integration to handle customer interactions from different stores from a single location. CRM helps categorize your customers, make customer persona, save purchase history so that you can better understand your customer needs and sell the right product.

 Take a 14 days Free Trial of ERP Gold to have a much better idea of how inventory management software can be your savior to manage sales across multiple channels.  

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How multi-channel ERP software is going to boost my business

The retail landscape is changing for online business owners. For new e-commerce trends multi-channel ERP software is addressing the needs of both customers and retailers alike. Retailers can streamline their internal sales process and can now maintain long-term relationship with their customers. Once you have implemented a right ERP software for your business all your worries for business processes, including inventory management, accounting and sales, customer experience, compliance with shipping regulations are going to be handle by a central system.

I-Improved Efficiency

A multi-channel ERP software provides you a single platform to manage your sales on different e-commerce sites such as Amazon, eBay, Walmart etc. This multi-channel platform integration will make the transition seamless and allow your business to reap the benefits. It will manage and exchange sales transaction occurring online or in the warehouse.

II-Increased Accuracy

For Selling across multiple channels same data is shared across different systems. Having a central inventory for your product data help you to improve your product exposure. Inventory from your ERP system is reflected on all online stores. Product information is syndicated from your ERP system to all your stores. ERP system automatically update inventory and increase accuracy of selling operations.

III-Improved Customer Relationships

Fulfillment of customer experience by enabling them to view available inventory, order status, and shipment tracking will provide an improved customer experience. Integrated CRM modules in multi-channel ERP systems gives you the leverage to view purchase history of the customer which help you to display customers desired item on the related web-store. CRM also allows to provide customized shopping experience for your customers through smart reordering with replacement suggestions.

IV-Increased Sales

Integration of a multi-channel ERP software with your e-commerce stores help you scale your business by providing you better data insight to take additional inventory decisions for restocking and expansion. You can handle greater volume of order and sales without any hustle and ensuring on time delivery. This will enable your business to grow fast without outgrowing your office or personnel budget.

V-invaluable operational insights

Having a collated view of all your business functions on multiple channels help you draw valuable insight for your business decisions in future. A mutli-channel ERP software will give you following insights:

·         Stock turnover time

·         Slowest/fastest moving stock items

·         Most profitable channels

·         Reliable suppliers

·         Customers journey across channels

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An unconventional Guide to Multi-Channel ERP software

Are you planning to start your e-commerce business?

Well you are then definitely going to look for an ERP software to streamline your selling operations.

However, let me tell you Software implementation for your business operations is not an easy decision to take without any proper guidance.

For a smooth and successful e-commerce business, a multi-channel ERP software is now a must thing. Because e-commerce business beside selling on multiple channel also need to overcome the difficulties that comes with inventory, sales model, accounting, marketing, lead generation and customer management.

So how are you going to integrate all these process using ERP?

Do not worry!

I will guide you howan ERP software for your multi-channel business can be your best investment to uphold your business in a steady manner.

Why ERP?

ERP software are designed to provide a single dashboard to simplify your business operations. It integrate all business departments such as accounting, inventory, sales, marketing, customer management, and shipment in a single application.

How Can ERP help your e-commerce business?

ERP software help save and time for business by:

Eliminating     single-purpose software for each operation

Creating     a single analytics location for all departments

Saving     all company data in one place

Easy     and accurate inventory and sales tracking

Collaboration     between different department at one platform

Why there is buzz for multi-channel ERP Software?

Well multi-channel ERP Software integrate all the online marketplaces such as Amazon, eBay, Walmart, shopify, BESTBUY, wish etc. all in one single platform. You do not have to create separate inventories for all these shop. Through Multi-Channel ERP, you can have a central inventory to share the same inventory data across different sites.

Therefore, streamline the redundant processes you may be executing to help you simplify, improve visibility, and better manage your multichannel business this could be a blessing.

How multi-channel ERP to maximize your Profitability?

>>Customers can have flexibility to shop anywhere at any time

>>Route orders from different sites to a single system

>>Provide updated product information and prices across channels

>> Make data ready to access for your teams to response to events

>>Reduce data processing time and eliminate costly data errors

>>Allow you to add/delete new sales channels

>>Automate order processing across channels

>> Customize product display for customer by analyzing their purchase history

What to do Next? After Knowing that a multi-channel ERP software is necessary for your e-commerce business.

You have evaluated your business needs and now looking for a system that will fuel your long-term business growth. To experience more in-depth knowledge of how this system could save your life take a free trial of our ERP GOLD to explore how your business needs are going to be cater.