#PO4-2nd Year
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Communication integrates several skills, such as verbal and non-verbal communication and active listening. Not only should communication be effective and efficient between multi-disciplinary healthcare workers, but between healthcare workers and their patients as well. If there is miscommunication between any of the parties in the hospital, it can lead to medical errors, and inability to provide holistic and appropriate care. It can also lead to gathering incorrect or inaccurate data from the patient if they were unable to understand what you were saying.
I have chosen evidences such as my FDAR and my health teaching brochure.
FDAR is the documentation of the patient's well-being and status, interventions done, and their subsequent response to these interventions. It requires the nurse to be comprehensive yet precise in their written report, in a language that is culturally-appropriate so that all nurses are able to understand it well. In this case, we are using English alongside other dialects. If my FDAR is not well-written, I might confuse the nurse after my shift. It can also lead to miscommunication and possibly errors.
Making my FDAR is difficult sometimes as I am unsure what type of nursing diagnosis is the most appropriate, or how to format my report. But as time passed, I improved a bit compared to when I first made an FDAR. Honestly until now, I still struggle with making it. There would be times that it takes me more than 30 minutes to just find the appropriate nursing diagnosis for the patient. I hope that in the future, I can be more efficient in my documentation through trial and error and constantly listening to my CI's suggestions.
In health teaching, not only does it require our material to be well-written based on the client's preferred language, we should also be well-spoken and understandable when conducting the teaching. During my teaching, I would always do my best to talk in a language or dialect I knew and that they feel comfortable with.
It can be hard sometimes as I'm not fluent in any language. However, I'm doing my best to practice my Tagalog and Ilocano with my classmates since most of our patients speak them. It makes me happy whenever my client eases up to me because I talk a language that they're comfortable with, most often Ilocano. I plan on continuing to develop my Tagalog and Ilocano vocabulary.
I still have a long way to go when it comes to my communication skills. There would be times where I use words that aren't contextually-appropriate during a conversation. I also mix up my language a lot (taglish, ilocano-english). However, I am still proud of whatever improvement I've gained through my duties in the hospital and community.
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During health teaching of patients, it's important that we communicate with them in the language that they're the most comfortable with, may it be English, Tagalog, or Ilocano.
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