#dynamics 365 CE solution architecture
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ritikay · 16 days ago
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Building It Right: How to Future-Proof Your Dynamics 365 CE Solution Architecture
A well-structured Dynamics 365 Customer Engagement (CE) solution architecture is essential for growing businesses aiming to scale their CRM without sacrificing performance or maintainability. As organizations expand, the complexity of their Dynamics implementation increases and without the right architecture in place, that complexity can quickly spiral into technical debt.
This blog explores what defines a scalable CE solution architecture and how to structure it for long-term success. It begins with the fundamentals: understanding how components like entities, workflows, business rules, plugins, and applications should be organized and layered. A clear layering strategy divided into base (Microsoft or ISV), middle (business-specific customizations), and top (patches and new features) helps reduce deployment conflicts and simplifies upgrades.
One of the most important decisions in solution architecture is choosing between managed and unmanaged solutions. The post recommends using unmanaged solutions during development for flexibility, then exporting them as managed for production to maintain control and stability.
Version control is another key pillar. Microsoft’s support for patches and cloned solutions allows teams to manage changes more effectively, reduce risks, and trace updates. These tools ensure that enhancements and bug fixes are delivered in a controlled, trackable manner.
The blog also outlines how to build a smart environment strategy, including dedicated Dev, Test, UAT, and Production instances. Changes should flow systematically through these stages to catch issues early and ensure smoother go-lives.
Incorporating Git and Azure DevOps into your workflow supports continuous integration and deployment (CI/CD), making it easier to automate deployments, track changes, and collaborate across teams. This practice cuts down on manual errors and speeds up release cycles.
To help teams avoid common pitfalls, best practices include keeping the base solution lightweight, avoiding direct edits in production, tagging every release with a version number, and maintaining clear naming conventions.
The blog wraps up with a real-world example of how a multi-region organization successfully applied these principles to deploy Dynamics 365 CE at scale proving that the right solution architecture doesn’t just support the business, it helps drive it forward
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devnews · 4 months ago
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Dynamics 365 Customer Engagement (CE) High-Level Architecture Overview
In today’s rapidly evolving digital landscape, Dynamics 365 Customer Engagement (CE) plays a critical role in helping businesses streamline their customer-centric processes. As a Solution Architect, understanding the high-level architecture of Dynamics 365 CE is essential to design scalable, secure, and efficient solutions that meet business needs. This blog provides a quick high-level overview…
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johnklok · 2 years ago
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AppJetty Announces Strategic Partnership with Decidem
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[Ahmedabad, 21st June, 2023] - AppJetty and Decidem are pleased to announce that they have partnered to combine AppJetty’s powerful business & technology solution with Decidem’s specialization in executive services, audit, and strategic planning. This collaboration aims to leverage the expertise of both companies to enhance the Dynamics product line offered by AppJetty.
Decidem is known for its exceptional services, and high-quality solutions that help customers optimize their resources and achieve significant economic gains. Decidem's commitment to provide executives with superior information system structure, and tools, aligns perfectly with AppJetty's mission of delivering cutting-edge Dynamics products and services.
"The collaboration between us and Biztech’s teams has been excellent. We feel like the ability to be able to help our customers in having better information system structure and tools," said Philippe Guy, founder of Decidem. 
With Decidem's deep industry knowledge and expertise, AppJetty can now expand its reach and provide an even broader range of solutions to its customers.
Maulik Shah, CEO of Biztech, said, "We are thrilled to partner with Decidem. Their extensive experience in finance management and information system will help us enhance Dynamics' offerings to new audiences.  This  collaboration will empower us to deliver exceptional products and services, and strengthen our position in the market." 
The partnership between AppJetty and Decidem is set to bring to the table a wealth of expertise, industry-leading solutions, and unrivaled customer support. Together, the two companies are committed to delivering cutting-edge Dynamics products and services, ensuring that businesses can optimize their operations and drive success.
About AppJetty:
AppJetty, a Biztech venture, is a leading software solutions provider specializing in a wide range of business software products for different technology platforms. They offer ready-to-use solutions and custom services for Dynamics 365 CE, SugarCRM, SuiteCRM, Magento, and Shopify, to name a few. For more information about AppJetty and its Dynamics products and services, please visit www.appjetty.com. 
About Decidem:
Decidem is a trusted company providing executive services, audit, and strategy planning. With a strong emphasis on information system architectures, Decidem assists organizations in optimizing resources and achieving substantial economic gains. To learn more about Decidem and its executive services, audit, and strategic planning solutions, please visit http://www.decidem.fr.
This Article is originally published on:
https://www.appjetty.com/blog/appjetty-decidem-dynamics-partnership/
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alletechnologies · 5 years ago
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Dynamics 365 Customer Engagement Integration -Way to go!
Businesses are at the helm of maturing their customer centricity initiatives by adopting CRM applications within their existing IT landscape. In order to achieve robust customer-oriented processes, we also see businesses transition from their incumbent CRM applications to a different CRM application. Microsoft Dynamics 365 Customer Engagement platform (D365) is no doubt a front runner in the recent times with businesses adopting it via a fresh implementation approach or a migration approach. Every organization moving to D365 CRM comes with a different stack of existing applications, presenting a unique integration. Here are a few best practices one can adopt to ensure a smooth D365 CRM Integration.
When Dynamics 365 CRM Implementation replaces an incumbent CRM application
Typically, we face scenarios where we need to replace an existing CRM to implement Dynamics 365 Customer Engagement. Our task is to migrate the organization from their current system to Dynamics CE smoothly. Besides the migration and core development activities, there is a separate node for integration in the project plan. Note that this integration can be with multiple different kinds of Applications/ Services/ DBs. In general, there would already be a set of Web Services/ APIs available which were working well with the older CRM. Below are the different integration approaches:  
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Writing Custom Dot Net Application: These are executable commands scheduled to run through Windows scheduler on a server. Developers will write code to consume external APIs. Consumed data is then Inserted/ Updated into D365 CE using OOB services. This will take a separate article to get into details, which we will take up soon.  
WCF/ Web API wrappers: For exposing CRM data, a WCF/ Web API wrapper layer can be written, which acts as a façade layer and exposes CRM data to external applications. These can be hosted on a separate server or through Azure Web Apps. Security mechanisms are implemented to meet specific organizational needs.
Third Party Tools: Third party tools like Kingswaysoft, Scribe come up with either perpetual or yearly licenses and can provide a smooth and configurable integration approach.  
Azure-based Integrations: Under the Azure framework, there are multiple methodologies available to integrate external applications with CRM.  
            a. Using Azure Functions: Azure Functions are a preferred tool which can be scheduled and called through CRM plugin too.  
            b. Using Logic Apps: Logic Apps (LA) is another way of integration- it offers a connector to D365 CRM and other products and provides integration with low code- node way.
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Note that Azure works on pay-as-you-use model and LA connectors are asynchronous. More on this in subsequent articles.  
Power Apps Data Integrator- Power Apps DI provides another way of integration which can be Synchronous and Asynchronous both. The new Dual Write feature allows direct sync of data from Plugin to external Applications.      
Connectors- There are products with a readily available connector to D365 CRM. Adobe Experience Manager has Dynamics CRM easy to configure connector which fetches data from Dynamics 365 CRM directly. Many ERP solutions in the market come with a built-in connector for Dynamics CRM.  
When It’s a fresh Dynamics 365 Customer Engagement Implementation (maybe a Greenfield implementation)
This scenario rarely comes in a typical Dynamics 365 Customer Engagement Implementation. With no legacy applications in the picture, it looks like a blank whiteboard to draw the entire solution landscape. The trick here is to plan the Integration architecture while considering other applications, their usage, their business objects and their data models. Note that Dynamics 365 CRM product road map needs to be aligned with the Client’s IT roadmap somewhere.  
Here the integration methodology remains the same as explained above but just a few points to be kept in mind
Avoid Custom Solutions Approach: Do not use (or avoid using as much as you can) the custom approach of Integrations which include writing Dot net exe or façade API layer and hosting the same on another server. These come up with maintenance issues of the code apart from the extra cost of the server.  
Rely on Proprietary Microsoft Tools: Take Azure-based or Power Platform based Integration approaches. Azure provides detailed Dev Ops, and even techno-functional resources can be trained to work by creating Logic Apps. Power Apps Data Integrator is again easy to manage Integration approach, which is ever evolving. Note that any suggestion related to Azure-based platform should be provided with minimum next five years of Azure costing in running those Integration items.  
When You are creating additional Integration Point in your existing Dynamics 365 Implementation
Practically, this comes with a scope of optimization and revamp of the already running integration touchpoints. Though the general practice is to create these additional touchpoints using already running methodology. It is up to you how you can convince the client on how his additional spending on revamping and redeploying already running items helps the entire Integration landscape by making it more robust and agile. This needs to be presented as aligned with future IT road map as well. Presenting the data on Integration support issues over the past years and how the revamping exercise will considerably reduce their numbers can also be helpful.  
To know more about this blog, click here: https://www.alletec.com/resources/blogs/item/305-dynamics-365-customer-engagement-integration-way-to-go.html
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virtualwonderlandwombat · 8 years ago
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QUESTION NO:27
You work as an administrator at ABC.com. The ABC.com network consists of a single domain
named ABC.com. All servers on the ABC.com network have Windows Server 2012 installed.
A server named, ABC-SR13, has a Server Core Installation of Windows Server 2012 installed.
You are instructed to convert ABC-SR13
QUESTION NO:48
You work as an administrator at ABC.com. The ABC.com network consists of a single domain
named ABC.com. All servers on the ABC.com network have Windows Server 2012 installed.
You are in the process of installing a Server Core installation of Windows Server 2012 on a new
ABC.com server, named ABC-SR13.
Which of the following is TRUE with regards to a installing a Server Core installation of Windows
Server 2012? (Choose all that apply.)
A. The Server Graphical Shell is installed, but not enabled.
B. Server roles can be configured locally via the command prompt using Windows PowerShell.
C. Server roles can be configured locally via Server Manager.
D. You are able to access the Microsoft Management Console locally.
E. The Desktop Experience is not available.
Answer: B,E
Explanation:
QUESTION NO:3
You work as a senior administrator at ABC.com. The ABC.com network consists of a single
domain named ABC.com. All servers on the ABC.com network have Windows Server 2012
installed, and all workstations have Windows 8 installed.
You are running a training exercise for junior administrators. You are currently discussing a
Windows PowerShell cmdlet that activates previously de-activated firewall rules.
Which of the following is the cmdlet being discussed?
A. Set-NetFirewallRule
B. Enable-NetFirewallRule
C. Set-NetIPsecRule
D. Enable-NetIPsecRule
Answer: B
Explanation:
QUESTION NO:19
You work as an administrator at ABC.com. The ABC.com network consists of a single domain
named ABC.com.
ABC.com has a domain controller, named ABC-DC01, which has Windows Server 2012 installed.
Another ABC.com domain controller, named ABC-DC02, has Windows Server 2008 R2 installed.
You have deployed a server, named ABC-SR15, on ABC.com
QUESTION NO:2
Your network contains an Active Directory domain named adatum.com. The domain contains a member
server named Host1. Host1 runs Windows Server 2012 R2 and has the Hyper-V server role installed.
Host1 hosts two virtual machines named VM5 and VM6. Both virtual machines connect to a virtual switch
named Virtual1.
On VM5, you install a network monitoring application named Monitor1.
You need to capture all of the inbound and outbound traffic to VM6 by using Monitor1.
Which two commands should you run from Windows PowerShell? (Each correct answer presents part of
the solution. Choose two.)
A. Get-VM “VM6” | Set-VMNetworkAdapter-IovWeight 1
B. Get-VM “VM5” | Set-VMNetworkAdapter -IovWeight 0
C. Get-VM “VM6” | Set-VMNetworkAdapter -PortMirroring Source
D. Get-VM “VM6” | Set-VMNetworkAdapter -AllowTeaming On
E. Get-VM “VM5” | Set-VMNetworkAdapter -PortMirroring Destination
F. Get-VM “VM5” | Set-VMNetworkAdapter -AllowTeaming On
Correct Answer: CE
Explanation
Explanation/Reference:
-PortMirroring specifies the port mirroring mode for the network adapter. This can be set to None, Source,
and Destination.
If set to Source, a copy of every network packet it sends or receives is forwarded to a virtual network
adapter configured to receive the packets.
If set to Destination, it receives copied packets from the source virtual network adapter.
In this scenario, VM5 is the destination which must receive a copy of the network packets from VM6, which
s the source.
Reference:
http://ift.tt/2qCANQE
QUESTION NO:15
You work as an administrator at ABC.com. The ABC.com network consists of a single domain
named ABC.com. All servers in the ABC.com domain, including domain controllers, have Windows
Server 2012 installed.
ABC.com
QUESTION NO:24
You work as a senior administrator at ABC.com. The ABC.com network consists of a single
domain named ABC.com. All servers on the ABC.com network have Windows Server 2012
installed.
You are running a training exercise for junior administrators. You are currently discussing spanned
volumes.
Which of the following is TRUE with regards to spanned volumes? (Choose all that apply.)
A. Spanned volumes do not provide fault tolerance.
B. Spanned volumes are a fault tolerant solution.
C. You can extend a spanned volume onto a maximum of 16 dynamic disks.
D. You cannot create a spanned volume using a system volume or boot volume.
Answer: B,D
Explanation:
QUESTION NO:2
You work as a senior administrator at ABC.com. The ABC.com network consists of a single
domain named ABC.com. All servers on the ABC.com network have Windows Server 2012
installed.
You are running a training exercise for junior administrators. You are currently discussing the new
VHD format called VHDX.
Which of the following is TRUE with regards to VHDX? (Choose all that apply.)
A. It supports virtual hard disk storage capacity of up to 64 GB.
B. It supports virtual hard disk storage capacity of up to 64 TB.
C. It does not provide protection against data corruption during power failures.
D. It has the ability to store custom metadata about the file that the user might want to record.
Answer: B,D
Explanation:
QUESTION NO:40
You work as a senior administrator at ABC.com. The ABC.com network consists of a single
domain named ABC.com. All servers on the ABC.com network have Windows Server 2012
installed.
You are running a training exercise for junior administrators. You are currently discussing the use
of Non-Uniform Memory Architecture (NUMA).
Which of the following is TRUE with regards to Non-Uniform Memory Architecture (NUMA)?
(Choose two.)
A. It is a computer architecture used in multiprocessor systems.
B. It is a computer architecture used in single processor systems.
C. It allows a processor to access local memory faster than it can access remote memory.
D. It allows a processor to access remote memory faster than it can access local memory.
Answer: A,C
Explanation:
QUESTION NO:11
You work as an administrator at ABC.com. The ABC.com network consists of a single domain
named ABC.com. All servers in the ABC.com domain, including domain controllers, have Windows
Server 2012 installed.
ABC.com has a domain controller, named ABC-DC01, which contains the ABC.com domain
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