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woocommercepos-blog · 7 years ago
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How to Gain Success in Multichannel Retailing
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More and more customers are shopping in more places than ever. There is one and only way to catch all of them and that’s by implementing a multichannel retailing. Multichannel retailing only means one thing – giving customers a number of ways to shop for goods and services. It makes them possible to buy everything they want while sitting on a couch, relaxing on the beach or simply searching other stores for a lower price. Sounds good, isn’t it? But, running a multichannel business can be a challenge.
The Challenges
The challenges you will be facing when you put multichannel retailing into practice involves a lot of different factors. One reason is that retailers will find it difficult to have a single and consistent data source due to the multi-store operation. There are chances for retail channels as well to use autonomous systems that do not match with other channels. This will make selling process down resulting in a poor customer experience. On the other hand, the major concern for many e-commerce businesses includes inventory and, stock and order management. Others also experience issues with product listing, billing and also shipping. Major Challenges: Inventory/Stock Management Listings Customer Experience Shipping
Overcoming Struggles
Multichannel retailing can take your business to the next level and can help you earn profits a lot faster. But a number of obstacles may also come along the way. Don’t ever let them block your opportunities to reach more customers because when challenges become a thing of the past, you gain success.
•    Inventory/Stock Management
If overstocking or overselling deeply pissed you off, make sure to store enough just for the given month the next time you get into your warehouse. For manual management, stop relying on offline spreadsheets. Start tracking and managing your store by using effective online tools instead.
•    Product Listing
Product listing is not easy. It becomes even harder when you sell products in various sales channels as you need to set up your products one by one. When there is a lack of consistency, you get your entire listing ruined. You need to use product listing tools for e-commerce businesses to solve that issue.
•    Shipping and Returns
Whether you use WooCommerce POS for your business or any other e-commerce plug-in, you have to deal with shipping and return struggles. This is true when you start a multi-store procedure. Help yourself by finding the best shipping partner. It is also important to have clear return policies and reasonable pricing.
•    Customer Service and Experience
Serving all your customers across multiple store locations is a great challenge. Hire the right people who have the skills that can help you out. Make descriptive guidelines for your team to follow and always give your customers a delight every time they shop. You can use a number of tools that can automate your transactions such as WooPOS.
Multichannel Retailing in Today’s Age
Multichannel retailing is essential to give customers a number of ways to shop, which is exactly what they want these days. Being able to solve all the issues is a big triumph for business owners, and giving customers the best experience is extremely fulfilling. A business that can handle a multi-store operation is matchless. Consider multichannel retailing in your business and reach a lot of consumers the fastest way! Read the full article
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loadingallabout437 · 4 years ago
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Dynamics RMS is a POS system for a retailer who knows the importance of quality information and solid control over their business. A small retailer will benefit immensely from RMS, and a larger retailer can’t live without it.
DYNAMICS RMS
Full-featured POS
Powerful inventory management
Multi-store
Extendability
Customizeable reporting
MANAGE YOUR OPERATIONS MORE EFFICIENTLY WITH DYNAMICS RMS
For small and medium-size independent retailers, Microsoft Dynamics Retail Management System is an easy-to-use, affordable way to automate your single or multiple store business.
HOW CAN MICROSOFT RETAIL MANAGEMENT SYSTEM HELP YOU?
This powerful retail management software package runs on personal computers and helps you manage a wide range of store operations and customer marketing tasks, including:
Point of sale ( POS ) operations
Inventory management, control and tracking
Pricing, sales, and promotions
Customer management and marketing
Employee management
Customized reports
Information security
Accounting integration/Web integration
DYNAMICS RMS STORE OPERATIONS
Designed to help small retailers, Microsoft Business Solutions Microsoft Dynamics Retail Management System Store Operations helps you compete more efficiently and for greater profitability.
Manage Inventory Efficiently—In Any Store or Small Chain Store
Operations can handle stock, inventory, and sales methods—including your services, layaways, subscriptions, work orders, and back orders. Its point-of-sale (POS) screens deliver faster, smoother sales. It can help you with:
Hard goods, soft goods and convenience items.
Matrix and lot matrix.
Serialized items and multiple serial numbers.
Assembly’s, kits and items you produce.
Weighed, measured, and by bin.
Gift certificates and vouchers.
An unlimited number of inventory items and transactions.
Power, speed, and flexibility at the point of sale
Serving others while keeping a stalled transaction “on hold.”
Selling and tracking any product, service or warranty.
Processing payments, layaways and work orders.
Accepting multiple tenders, credit cards, coupons, gift vouchers, foreign currencies, and government stamps.
Selling even when your network is down.
Putting items on back order for future deliveries from the POS.
Retail Management – Save Time and Money
Every function is easy to learn and accommodates your changing needs.
Retail Management System Store Operations installs and sets up easily.
Teach POS functions to employees in minutes.
Lock out—or empower—any employee’s access to sensitive data.
Automate inventory management.
Reduce shrinkage and slow moving items.
Finish long tasks in minutes.
Use wizards to bulk-update prices and inventory data.
Know which associates sell best.
Predict what days and hours to staff up—or cut back.
Learn quickly when to reorder.
Retail Management – Use Customizable Management Tools
Retail Management System Store Operations incorporates all-new tools to manage every aspect of your store with ease and control.
Easily configure POS screens to display exactly the information your clerks need.
Customize receipts and price labels, for example, with graphics and logos.
Exploit many flexible pricing structures for markups and discounts.
Choose from several ways to set up new sales and promotions—fast.
Streamline buying with ordering levels, best-price suppliers, and automatic POS.
Make Store Operations’ wizards do your work. It takes just minutes to input new items, manage inventory, and perform everyday chores.
Retail Management – Get Quick, Comprehensive, Flexible Retail Management Reports
Make smarter decisions using accurate and timely data.
Know exactly what sold best in every department, category, and season.
Decide what to buy or mark down.
Track return on investment from your ads, mailings, promotions, sales, and discounts.
Preview, print, or export data in multiple formats
Filter, hide, sort and group data as you like it.
Add logos and graphics for formal reports.
Drill down to modify the database directly from reports.
Retail Management – Expand Economically
Microsoft Dynamics Retail Management System Store Operations conforms to the way you sell and work. It gives you the kind of information tools retail blockbusters use — customer purchase histories, electronic receipts, personalized marketing, and more. It also makes business-to-business, e-commerce, and CRM ERP connectivity easier with the help of our experts.
DYNAMICS RMS HEADQUARTERS
Designed to help small retailers, Microsoft Business Solutions Retail Management System Headquarters helps you compete more efficiently and for greater profitability.
Retail Management – Inventory Control and Tracking
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Microsoft Retail Management System Headquarters controls and tracks inventory at each store and for your enterprise. With it, you’ll have the ability to:
Track detailed information on quantity in stock, reorder points, and restock levels for each item at each store.
Invoke automatic inventory replenishment at the home office, and for any set of stores.
Set up a master inventory database and download it to any group of stores. Information on item types, departments, categories, suppliers, substitutes, aliases, parent
relationships, and more can be replicated to stores for consistent stock identification.
Program sales tax individually by store per local regulations.
Promote inventory balancing by managing stock transfers among stores. An inventory transfer log tracks stock movement.
Designate selected stores as warehouses where inventory can be received and redistributed.
Perform inter-store quantity checks so you can determine the inventory levels at all stores. Whenever stores upload their information, the quantities in Headquarters
automatically change.
Retail Management – Sales Tracking
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Headquarters maintains highly detailed data from every transaction across the chain. These include:
Keeping detailed information on invoice number, IDs of items sold, as-sold prices, tax collected, customer, cashier and sales rep IDs, and applicable serial number or matrix type.
Maintaining detailed sales and profit analyses, sales commission, and tax reports are easily generated.
Compiling comprehensive data collection, which supports data warehousing and OLAP. Customer Management and Marketing Headquarters can keep a complete profile of
every customer who ever bought from any of your stores or Web sites.
Track demographics, preferences, purchase or problem history, account balance, and credit information.
Chain-wide buying habits, shopping frequency, and purchase amounts are readily available at the head office.
Headquarters’ customer data supports thorough and accurate database marketing and relationship selling to targeted customers. This data can be exported to sophisticated CRM and ERP applications.
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WHO USES MICROSOFT RETAIL MANAGEMENT SYSTEM?
Microsoft Dynamics RMS can be used by most general or specialty retailers with one to 100 store locations. It is also used by larger retailers that own 100 or more stores operating under a decentralized business model. Types of retailers using the system include:
Convenience food stores
Nursery, garden centers
Furniture
Auto parts
Drug stores, pharmacies
Coffee Shops and Cafe
Clothing, apparel, accessories
Wine, beer, liquor
Gift, novelty, souvenir
Sporting goods
Radio, TV, electronics, appliances
Pet food stores
Hobby, toys, games
Retail Management – Allow More Cash-In Per Customer
Make in-store traffic, catalog sales, phone orders, and Web traffic feed each other. Store Operations helps you maximize cash-in from every “touch” and transaction.
Know customers’ buying histories.
Easily market what they want.
Remind customers who forget items they normally purchase.
Handle layaways, vouchers, back orders, and quotes.
Give employees a reminder on the POS screen to mention upsells.
Use multimedia NetDisplay to promote impulse items at the POS.
Sell goods and services from partner businesses and third-party Web sites.
Customize receipts with promotions for new products and specials.
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