#then had to double authenticate to log in to my fucking email using my phone

[fearsomeandwretched]

I hate double authentication so much I'd straight up rather be hacked

[thessalian]

Thess vs IT

Welp, today is already a mess.

So I do the usual starting to login thing, go to the VPN authenticator whatsit, tap in my PIN and the six-digit code the authenticator on my phone gives me...

"Wrong Username Or Password"

...Wait. Wut.

I have double-checked everything I've typed and used extreme care in doing so. Nothing about the base settings has changed since yesterday. And yet somehow, it refuses to acknowledge me enough to log me into the necessary network. This ... is bad.

So first thing, I call Scruffman to let him know what's going on. I check to see if there's any better way of getting hold of IT to handle the issue. There isn't, so I call the IT helpdesk number from my home phone. I get a very disinterested-sounding dude who, upon my carefully explaining the issue says, "That sounds like a Networking Team issue; you're going to have to email them".

...What part of "I cannot access the network to send emails" do you not understand, sir?

I say this, rather more politely, and get told, "Eh, just use your personal email". I dislike doing this, but what the hell choice do I have? So I send an email, saying the exact same thing as I did in the phone call, and obviously got the response of a form email saying, "Your ticket has been received, we'll get around to it".

Excuse me, sir, but I cannot work if I cannot access the fucking network! Could we please have a little bit of urgency here?

Now, because I am pretty much the opposite of stupid, I did copy Scruffman into the email, mostly just because I want him to know what's going on and that I am moving on this, and he emailed me just now asking for the ticket number so he can escalate matters on his end. Hopefully this will work and I'll get back online soon. I mean, at least he knows the people to talk to, so maybe we can bypass Mr Disinterested picking up the phone at helpdesk. Of course, his keenness on this makes me worry a little about the typing queue at the moment (we were back in the 300s yesterday, which indicates to me that we have too many doctors working and some were in on the weekend again, since we got back to 160 or so at the end of last week), but there's literally nothing else I can do just now.

So I sit and I watch my email, with my phone by my side, and I wait for someone to get back to me with how the fuck I fix this mess, and all the while worry about what the typing looks like and how when I do get logged back in, I'm still going to be stuck with all the long bullshit because everyone will have done the short easy ones by then. Plus, of course, the guilt. There's always massive guilt when I should be working but am not working, unless said not-working has been previously approved by, say, annual leave allocation. Then again, I would be working right now had the computer not decided to throw an absolute hissy fit.

Fuuuuuuuuuuck.