#were like this sucks and is totally unrepresentative of the experience on this side | Explore Tumblr Posts and Blogs

chronomally · 2 months

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One of my papers this week is about the use of AI to make decisions regarding limited access to housing services for unhoused people in a specific county and 1) horrifying 2) I'm like damn this is so crazy have you guys tried giving them more money so they can house more people instead of doing whatever the fuck this is

#please feel free to ignore this #Jake meets world #The paper was about soliciting feedback from non-technical users of a system #which 3) was also horrifying because workers use this system every day to make decisions that impact people's lives #and they ARE NOT told how it works and they ARE NOT given the opportunity to provide any feedback #Like literally every group they asked (county employees + non-profits + unhoused ppl) upon FINALLY BEING ALLOWED TO UNDERSTAND THE SYSTEM #were like this sucks and is totally unrepresentative of the experience on this side #On the plus side it was really interesting reading how they designed the study #like they were extremely careful to avoid any kind of power dynamics or retraumatization as much as possible #They anonymized data from the different groups so that unhoused ppl could give feedback on county workers' ideas for example #They also used comics but were careful to design the people in the comics to be very like bland #so people could decide how much they wanted to like personally engage with a presented situation or idea

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