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Artificial Intelligence Gives New Shape To Ecommerce Industry

AI is considered as the most dominant technology for ecommerce industry, it takes ecommerce sector to the next level. It is changing the ways we think about ecommerce by helping brands reach out to customers by personalized ways.

Many e-commerce businesses are already using forms of AI to better understand their customers, generate new leads and provide an enhanced customer experience.

Artificial Intelligence is the kind of mechanism that is intelligent and capable enough to perform tasks and function on their own. The machines that assimilate AI are designed in a way that they can think, understand and perform faster than human interface.

This capability has given a rise to businesses in choosing to integrate with Artificial Intelligence, in order to enhance overall efficiency and productivity.

AI Assistant/ Chatbots: Most ecommerce sites provide 24/7 support through AI assistance/ chatbot. These chatbots understand and reply to customer’s query and give them a proper solution/ assist them on their issues.

Several online shopping sites have chatbots functionality to help people make buying decisions. These bots communicate by using either speech or text or both and also provide product recommendation to the visitors.

Product Recommendation Engine: This software analyze the customer behaviour on your site and accordingly recommends products that customer might be interested in. This product recommendation is visible for customers on your site, through emails or through advertising banners. It is found that, this software is most important for improving ecommerce sale.

Virtual Assistant: A virtual assistant with good customer service skills can answer customer questions via phone, live chat, email and on social media. It can handle processing your company’s orders including order entry, shipment and invoicing. It compiles the orders, sends customer invoices to your drop-ship vendors and/or shipping companies, and other daily tasks. Virtual Assistant can also manage the returns and exchanges of products for you.

AI powered CRM: AI technology is present within each segment of CRM namely sales, marketing, and customer service. Most of the companies offering AI powered CRM solutions, help in increasing your sales, develop better marketing strategies, and offer personalized and immediate services that your customers want.

Product Management: AI helps you to manage your business and provide good customer experiences by tracking and organizing important data, so you are able to predict both real time and future inventory needs for your business.

Ecommerce companies across the globe are already implementing many of these AI powered tools to increase their customers and reach wider audiences. Retailers like Amazon, eBay and Alibaba are heavily investing in AI technology.  

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Magento is one of the best ecommerce platform with lots of features, effective and affordable at all time.

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Store Owners Need to Know the Current Trend of Ecommerce Software and Services in Market

Due to increasing revenues by online purchase, which is of course faster and more convenient way of making a purchase, Ecommerce Software & Services are gaining huge market growth in current year and this is likely to increase drastically in upcoming years.

With this changing business landscape worldwide, several industries such as traditional retailers, banks, and travel agents have been aggressively embracing e-commerce technology, which can help them operate through channels like web portals, and thereby helping them gain a competitive advantage and reach customers faster.

E-commerce software and services offer advanced capabilities such as • Searches • Order management • Cart management • Product management • Marketing and Reporting software

These are some of the key factors to attract business owners towards ecommerce service provider companies. Ecommerce development services can boost your sales and assure your existence and visibility in the massive competition. To grab the opportunities and to increase sales with your eCommerce site, it is very important to acquire the right kind of eCommerce consulting services that will integrate the advanced features and functionalities in your website.

Ecommerce service provider companies use the latest technology and trends to provide the each company with unique and customized ecommerce solutions that helps to showcase their products or business to the world. They also have a team of highly skilled web designing and development professionals who can help you with the right methods and tactics you need to get the best view of your products and succeed in business.

Ecommerce Web Development Services make the website look attractive and make it user-friendly which is easy to navigate from the desktop or mobile phones. This also helps to convert website traffic into actual sales. Some of the top platforms you may consider for your store development such as likeare - Magento, BigCommerce, Woocommerce, Druapl and Shopify. There are ample services and extensions available on these platforms for store development. So, if you want to have a successful business online, then it is time to take the help of the Ecommerce web development services.

Ecommerce website must be designed effectively so that online buyers would find a good store to shop. If the customers would find their online shopping a pleasant experience then business will continue to grow. So, hiring a company that is knowledgeable or an expert in making ecommerce website is very important. After all, your online business’s success depends on your website and you cannot succeed with an ecommerce site that has not been created with the right kind of technology and platforms to meet the business needs.

Nowadays, the competition is tough and every business would ensure that they can attract the targeted visitors and this is possible with a website that is built with all the essential elements of a good website design & development. However, since ecommerce website requires more, therefore it is also important to ensure that your website should be maintain by dedicated ecommerce web development service provider.

You must consider all the possible ecommerce solutions during development stages and make sure that your online business would be successful.

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https://webstore.vgroup.net/magento-ecommerce-platform-extensions

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4 Reasons Why Customer Feedback Always Matters?

It's quite obvious that if your customers are satisfied with your products/ services then only you can get loyal customers. But how do you keep your customers happy? How do you even know what your customers like or dislike about your product?

Here is simple solution to that; to know what your customers think about your services

1. Collect your customer's feedback/ opinion about your products/services

After investing a lot of money in your marketing efforts when you introduce your offerings to the customers and start selling your products on your online store, it's very important to collect their opinion (both positive and negative) about your service/product so that you can understand your customers easily need and improve your services offerings.

You can get help from top-selling review-based app "ReviewCaddy"; ReviewCaddy has features that help sellers to collect unlimited customers feedback, import/export reviews, review reminder mails, allow or block non-verified users, etc.

For ReviewCaddy information, click here: https://webstore.vgroup.net/reviewcaddy

For Free trial:  http://reviewcaddy.com/RequestTrial

(App available for all ecommerce platforms)

2. Customer feedback improve your overall offerings and services

When you receive feedback from customers, then you can become actively aware about their understanding and experience about products/ services and according to that you can implement your own strategy to improve your business and customer experience.

Their recommendations are probably the most effective and, at the same time, the cheapest way to acquire new customers and become more trustworthy in the eyes of your current and potential clients.

3. Impact of customer feedback to your business

Here is the truth: satisfied customer will stay with you and unsatisfied customers will find better alternative to your business and leave. Not to forget, unsatisfied customers do express their disappointment about your service, and with the help of reviews & ratings you can immediately react and find a solution to fix an issue. Using reviews & rating mechanism you can get back your customer's trust and increase their loyalty levels.

4. Customer feedback is a good source to gain new customers

Nowadays, everyone does products marketing online and that definitely helps in increasing sales. However, most of the customers take their buying decision after looking at what other customers are saying about the product or service. Opinions provided by other customers who have already used a product or service are more reliable source of information these days and rightfully so.

For the review-based app, click here: reviewcaddy.com

Ultimately, this will lead to better business, better sales, and a better customer experience. With customer feedback, you can ensure that the product meets the needs and expectations of your customers. Such changes are likely to increase customer satisfaction that is sure to improve the profitability levels of any business.

Customers are the most important stakeholders of every business. That's why it is important to hear their feedback. But collecting customer feedback is just the first step to ensuring a successful customer experience. It's what you do with the feedback that truly matters.

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Top E-commerce Platforms & their Related Services Trend in 2018

According to researches, it has been found that the global ecommerce sales are expected to increase 246.15% by 2021, from 1.3 trillion in 2014 to 4.5 trillion in 2021. The e-commerce is growing fast and 56% of in-store purchases are influenced and driven by digital commerce.

In the age of digital commerce, it isn’t enough to post products with images and content to your site and hope that your ideal customers will find them. In 2018, if you look closely, there’s a whole line-up of new trends that could kick-start for the growth of your e-commerce company.

Nowadays there are a lot of e-commerce platforms as an option to choose from like Shopify, BigCommerce, Woocommerce, Magento etc. but just creating an online store is not enough to get the attention of buyers. We are listing some of the most trendy ways to push your online store ahead of the competition;

CARTS (Cart Abandon Recovery and Tracking System) It is a common phenomenon that ecommerce websites/ store suffer huge revenue losses due to the abandoned carts by the visitors. Usually, visitors would come to your e-commerce site, add products to shopping cart but for some intangible reason, they do not make the purchase.

CARTS (Cart Abandon Recovery & Tracking System) is a tool developed for Shopify that helps sellers to view all abandoned and lost carts and send emails to the respective customers with a purchase link and recover revenue.

For more details, click on carts.vgroup.net

Product Partial Update app It is a tedious task to update thousands of items in Shopify store with their essential details.

Product Partial Update helps sellers to update the attributes of the product variants through CSV file. Seller can select the products and the fields through the app that need to be updated and download the CSV file. After making the required changes, the same CSV file can be uploaded through the Product Partial Update app.

For more details, visit webstore.vgroup.net/product-partial-update-application

Progressive Discount app The Progressive Discount app for Shopify gives sellers the ability to setup product quantity tier based discount; this encourages buyers to shop for more quantity to get high discounted prices. The app provides the flexibility to set up tiers one by one through easy to use GUI interface as well as in bulk via CSV file upload. It eventually helps you sellers in generating more revenue by offering higher discount on purchasing more quantity of the product.

Visit https://apps.shopify.com/product-partial-update for more details

ReviewCaddy ReviewCaddy helps sellers to collect the opinion of their customers on the items purchased by them from their online store in an efficient and interactive way. It’s a powerful tool enriched with features that help sellers listen to their customer’s opinion and accordingly make updates to enhance the product. This helps increase the number of loyal and returning customers, resulting in consistent increases of revenue. The ability for the buyers to post reviews, rate products on the website, and share it on social media enhances the chances for potential customers to quickly make the buying decision and develop trust with the website.

Want to know more? Visit ReviewCaddy at reviewcaddy.com

SMTU (Shopify Merchant Transport Utility) Shopify Merchant Transport Utility (SMTU) is a Desktop Tool developed by V Group for Shopify merchants that automates syncing of Orders and Products from their Shopify store with the application folders on the desktop. It enables sellers to automate partial and full upload of products to their Shopify store, download Orders to the desktop, and confirm shipments of orders placed on their Shopify store.

Visit SMTU on smtu.vgroup.net

These days, competition in online stores is very common, and that’s the reason sellers enhance their stores using ecommerce web development services and keep them up-to-date to deliver better than their competitors.