hermitcreature

[hermitcreature]

Just got a DM from Kokobot and found this, wanted to share.

KOKOBOT - The Airbnb-Owned Tech Startup - Data Mining Tumblr Users' Mental Health Crises for "Content"

I got this message from a bot, and honestly? If I was a bit younger and not such a jaded bitch with a career in tech, I might have given it an honest try. I spent plenty of time in a tough situation without access to any mental health resources as a teen, and would have been sucked right in.

Chatting right from your phone, and being connected with people who can help you? Sounds nice. Especially if you believe the testimonials they spam you with (tw suicide / self harm mention in below images)

But I was getting a weird feeling, so I went to read the legalese.

I couldn't even get through the fine-print it asked me to read and agree to, without it spamming the hell out of me. Almost like they expect people to just hit Yes? But I'm glad I stopped to read, because:

What you say on there won't be confidential. (And for context, I tried it out and the things people were looking for help with? I didn't even feel comfortable sharing here as examples, it was all so deeply personal and painful)

Also, what you say on there? Is now...

Koko's intellectual property - giving them the right to use it in any way they see fit, including

Publicly performing or displaying your "content" (also known as your mental health crisis) in any media format and in any media channel without limitation

Do this indefinitely after you end your account with them

Sell / share this "content" with other businesses

Any harm you come to using Koko? That's on you.

And Koko won't take responsibility for anything someone says to you on there (which is bleak when people are using it to spread Christianity to people in crisis)

I was curious about their business model. They're a venture-capitol based tech startup, owned by Airbnb, the famous mental health professionals with a focus on ethical business practices./s They're also begging for donations despite having already been given 2.5 million dollars in research funding. (If you want a deep dive on why people throw crazy money at tech startups, see my other post here)

They also use the data they gather from users to conduct research and publish papers. I didn't find them too interesting - other than as a good case study of "People tend to find what they are financially incentivized to find". Predictably, Koko found that Kokobot was beneficial to its users.

So yeah, being a dumbass with too much curiosity, I decided to use the Airbnb-owned Data-Mining Mental Health Chatline anyway. And if you thought it was dangerous sounding from the disclaimers? Somehow it got worse.

(trigger warning / discussions of child abuse / sexual abuse / suicide / violence below the cut - please don't read if you're not in a good place to hear about negligence around pretty horrific topics.)

I first messed around with the available options, but then I asked it about something obviously concerning, saying I had a gun and was going to shoot myself. It responded... Poorly. Imagine the vibes of trying to cancel Comcast, when you're suicidal.

Anyway, I tried again to ask for help about something else that would be concerning enough for any responsible company to flag. School was one of their main options, which seems irresponsible - do you really think a child in crisis would read that contract?

I told it about a teacher at school trying to "be my boyfriend", and it immediately suggested I help someone else while I wait for help. I was honestly concerned that it wasn't flagged before connecting. Especially when I realized it was connecting me to children.

I first got someone who seemed to be a child in an abusive home. (Censored for their privacy.) I declined to talk to them because despite being an adult and in an OK mental place - I knew I'm not equipped to counsel a kid through that. If my act of being another kid in crisis was real? Holy shit.

Remember- if my BS was true, that kid would be being "helped" by an actively suicidal kid who's also being groomed by a teacher. Their pipeline for "helpers" is the same group of people looking for help.

I skipped a number of messages, and they mostly seemed to be written by children and young adults with nowhere else to turn. Plus one scary one from an adult whose "problem" was worrying that they'd been inappropriate with a female student, asking her to pull her skirt down "a little" in front of the class. Koko paired this person with someone reporting that they were a child being groomed by a teacher. Extremely dangerous, and if this was an episode of Black Mirror? I'd say it was a little too on the nose to be believable.

I also didn't get the option to get help without being asked... Er... Harassed... to help others. If I declined, I'd get the next request for help, and the next. If I ignored it, I got spammed by the "We lost you there!" messages, asking if I'd like to pick up where I left off, seeing others' often triggering messages while waiting for help, including seriously homophobic shit. I was going into this as an experiment, starting from a good mental place, and being an adult with coping skills from an actual therapist, and I still felt triggered by a lot of what I read. I can't imagine the experience someone actually in crisis would be having.

My message was starting to feel mild in comparison to what some people were sharing - but despite that I was feeling very uneasy about my message being shown to children. There didn't seem to be a way to take it back either.

Then I got a reply about my issue. It was very kind and well meaning, but VERY horrifying. Because it seemed to be written by a child, or someone too young to understand that "Do have feelings for the teacher who's grooming you? If you don't, you should go talk to him." Is probably THE most dangerous advice possible.

Not judging the author - I get the impression they're probably a child seeking help themselves and honestly feel horribly guilty my BS got sent to a young person and they wanted to reply. Because WTF. No kid should be in that position to answer my fucked up question or any of the others like it.

---

Anyway, what can you do if this concerns you, or you've had a difficult experience on Koko, with no support from them or Tumblr?

Get on their LinkedIn (https://www.linkedin.com/company/kokocares/) and comment on their posts! You may also want to tag the company's co-founders in your comments - their accounts are listed on the company page.

There's no way to reach support through chat, and commenting on a company's LinkedIn posts / tagging the people responsible is the best way to get a quick response to a sensitive issue - as their investors and research funders follow those posts, and companies take it seriously if safety issues are brought up in front of the people giving them millions of dollars.

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Legal Disclaimer since tech companies LOVE lawsuits:

The views, thoughts, and opinions expressed in the text belong solely to the author, and not necessarily to the author's employer, organization, committee or other group or individual. This text is for entertainment purposes only, and is not meant to be referenced for legal, business, or investment purposes. This text is based on publically available information. Sources may contain factual errors. The analysis provided in this text may contain factual errors, miscalculations, or misunderstandings.

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[hermitcreature]

I need someone to do a video essay-length deep dive into how 75% of the BG3 fandom fell so hard for Astarion's manipulative seductor act that they believe that's his actual personality. This man has to practice his lines and still fumbles them constantly. He flat-out says it's all a front because he believes his sex appeal is the only reason anyone would keep him around, which is tragic. When he drops the act, he becomes this kind of silly man rediscovering what it means to be himself, and what it means to both love and be loved. He says "I'm all pointy ears, love." while turning his head to show off those pointy ears. Let him be silly, let him be awkward! It's so much more authentic then him being a walking innuendo.

He has a mid charisma stat with a bonus for deception and rolled a nat 20 on all y'all.

[hermitcreature]

Something I love about confronting Cazador is how he obviously never processes that Astarion has friends until it's too late.

Petras and Dalyria must have mentioned that Astarion wasn't alone when they met him, but when you read Cazador's journal? He's 100% fixated on Astarion. How Astarion stood in the sun, how Astarion was willing and able to disobey him. And when Astarion shows up, Cazador barely acknowledges the party at all - and sure, that's partly because this is Astarion's moment in the narrative, but Cazador doesn't so much as ask why these random strangers are there! They're not part of his plans, so they don't exist.

And then they immediately save his errant spawn from the ritual and start beating his ass.

Just. What must have been going through Cazador's head when that fight starting turning against him? 'Is that... the Blade of Frontiers? Why is a monster hunter - and is that a cleric? - helping a vampire spawn? An undead? Ah, but they must be treating it as a necessary evil to have a chance to slay me, of course - hold on, why is the cleric healing Astarion? Why does that wizard keep Counterspelling everything I'm casting at Astarion, why waste the spells when I'm not even targeting him? Did... did that druid just cast Daylight on Astarion's weapons? And that brute of a tiefling - that's not just disgust in her eye when she looks at me, it's fury - and she keeps putting herself in front of Astarion, why in the hells would she - she's running right at me- '

I hope that one of the last things Cazador ever knew was the choking realisation that Astarion didn't just come back strong, or free. Astarion came back loved.

[hermitcreature]

[hermitcreature]

happy pride month

[hermitcreature]

Actually I'm adding onto this because I am genuinely so upset. I'm getting really tired of the trend of adding gay people to your shows and then sending one of them directly to hell. It's not even subtle at this point like???

I'm seeing a lot about the rampant misogyny in the latest Doctor Who episode (which is fair Jesus fuck) but can we take a minute to also complain about the fact that we finally got a queer Doctor, he kissed a guy, that guy IMMEDIATELY got sent to HELL, and then the Doctor turned into a woman??? Like??? If they bring Rogue back while Billie Piper is the Doctor I'm not sure I can watch another episode. Ncuti Gatwa was a phenomenal Doctor and he got done so dirty by this writing

[hermitcreature]

In all seriousness, can we give this gorgeous, talented man the appreciation he deserves - what an absolutely fantastic portrayal he gave us, Ncuti Gatwa you will always be famous ❤️

[hermitcreature]

I'm seeing a lot about the rampant misogyny in the latest Doctor Who episode (which is fair Jesus fuck) but can we take a minute to also complain about the fact that we finally got a queer Doctor, he kissed a guy, that guy IMMEDIATELY got sent to HELL, and then the Doctor turned into a woman??? Like??? If they bring Rogue back while Billie Piper is the Doctor I'm not sure I can watch another episode. Ncuti Gatwa was a phenomenal Doctor and he got done so dirty by this writing

[hermitcreature]

I do not like to consider behind the scenes stuff when talking about Art, but I do think that this episode fully sealed the deal on the 'Millie Gibson left the show unexpectedly for Some Sort of Reason so they had to cast someone else as a new companion on short notice and quickly rewrite completed episodes to compensate' theory.

That whole maternal bit with Belinda? Out of nowhere. Nothing to do with Belinda. Belinda got very little characterization overall, but none of it was that.

But let's say instead that the companion for this season remained Ruby. We get a little timeskip in between the two seasons, in which Ruby dates Conrad. Maybe the Robot Revolution initially featured him. Then we have a whole season in which none of the other stories (except a new version of Lucky Day) center around her, which makes a lot of sense because the previous season was all about her. She doesn't feel undercharacterized, because she had a whole-ass season of characterization already. Most of the season could have her in the place of Belinda with literally nothing changing, which, well.

And then we get to this finale. The Doctor and Ruby get magicked into a world where they have a magic baby, who looks just like a baby they met previously. Despite the fact that the baby and their life isn't real, Ruby can't possibly find it within herself to abandon - or forget - a child. It doesn't matter whether the child is really hers or not. It matters that someone needs to take care of her and that Ruby steps up to do it. That's a core Ruby character value! That's something that would follow up on a previously established theme!

So, the ending in which she raises the child isn't weird, it's the conclusion to Ruby's character arc. There's no extra character who needs to be shoved into a literal box. The UNIT reunion is a reunion of characters who actually know each other, unlike Belinda, who doesn't know any of those guys. Space Babies is retroactively vindicated.

I cannot believe this was not the intended model of the series. We know these two seasons were written and filmed concurrently. There's no reason for the result to be so awkward if there wasn't some bullshit afoot, given that there was ample opportunity to plan it properly. When Belinda was announced, RTD explicitly said that Varada Sethu was cast because they had already filmed 'Boom' and they knew she had good screen chemistry with Ncuti. She herself said that she was just offered the role out of the blue. This was a rush job. I really liked Varada Sethu as Belinda. She did a lot to disguise the patch here, and it's too bad that she couldn't do more. But we shouldn't think of these seasons as something that was designed to be this way. I'm pretty sure they weren't.

[hermitcreature]

I have never been so upset with a TV show in my life and I am both a Supernatural fan and a Good Omens fan

Doctor Who fans rn:

[hermitcreature]

Reblog and you’re guaranteed to be successful at whatever you do next!

[hermitcreature]

FUCK. honestly just FUCK. We missed a very important day yesterday.

[hermitcreature]

I'm getting a little bit tired of the trope of "Gays kiss and then one of them goes to hell" I'm so fr

[hermitcreature]

MY SILLY HAS RETURNED FROM THE WAR

[hermitcreature]

Can we PLEASE go find my boy tho I miss him dearly

There's a theme going on in this run

1.7 Rogue 2.3 Lux 2.6 The Interstellar Song Contest

[hermitcreature]

new one

[hermitcreature]

does anyone wanna hold hands until we feel a little braver