#ServiceNow Program

[codeflixglobal]

Build Your Dream IT Career with Servicenow

Want to build a strong career in ServiceNow? Our Career Builder Program is designed just for you.

From flexible learning to real-world readiness, we’ve got everything you need to succeed.

Let’s turn your ambition into achievement.

[markcraft3636]

What is ServiceNow |Introduction | User Interface| Application & Filter Navigation | Complete Course

ServiceNow is planned with intelligent systems to speed up the work process by providing solutions to amorphous work patterns. Each employee, customer, and machine in the enterprise is related to ServiceNow, allowing us to make requests on a single cloud platform. Various divisions working with the requests can assign, prioritize, correlate, get down to root cause issues, gain real‑time insights, and drive action. This workflow process helps the employees to work better, and this would eventually improve the service levels. ServiceNow provides cloud services for the entire enterprise. This module consists User Interface and Navigation. The Objective of this module is to make beginners learn how to navigate to applications and modules in ServiceNow, using the Application and Filter Navigators. To Create views and filters for a table list and to update record using online editing.

[workingcode]

Get Current date/time in Client Script ServiceNow

Discover how to retrieve the current date and time in Client Scripts within ServiceNow. Our step-by-step guide empowers you to leverage JavaScript functions to dynamically access real-time data, enhancing your ServiceNow workflows and improving user interactions.

var ajax = new GlideAjax('ClientDateTimeUtils'); ajax.addParam('sysparm_name','getNowDateTime'); ajax.getXMLAnswer(doSomething);

Get complete solution here - https://www.workingcode.in/question/get-current-date-time-in-client-script-servicenow/

[devtoolsindia]

What Are AI Agents? How They Work and Why They Matter

Imagine this: it’s 3 a.m., and an IT system somewhere just crashed. Before anyone even notices, a digital helper has already spotted the issue, filed a support ticket, triggered the repair process, and updated the team. No coffee. No sleep. Just smooth, smart action. That, in a nutshell, is the magic of AI agents.

But let’s not get ahead of ourselves. Let’s break it down from the top.

What Is an AI Agent, Anyway?

At its core, an AI agent is a software program that can observe its environment, make decisions, and take actions toward a specific goal—all without constant human supervision. Think of it like a really smart assistant that never needs a break. It might manage IT tickets, suggest help articles to customers, or even optimize how your app runs in the background.

But not all AI agents are built the same. Some are simple — if this happens, do that. Others are far more advanced, learning over time, weighing options, and adapting like a mini digital strategist.

How Do AI Agents Work?

Okay, so how do these techy little assistants actually do what they do?

It all starts with perception. The agent receives data from its environment. This could be a chatbot query, an error log, or even a change in a system’s performance.

Next up: interpretation and reasoning. The agent makes sense of what’s happening using its knowledge base (kind of like its brain). It might use rules ("if A, then B"), goals ("make sure the user gets their password reset"), or even utility ("which option solves this fastest and safest?").

Then, it acts. That might be updating a dashboard, replying to a user, or triggering a larger workflow. And the best part? Many AI agents learn from the result so they can do better next time.

This full loop — from sensing to acting to learning — makes AI agents way more than just fancy scripts. They're dynamic. They're responsive. And they get smarter the more they work.

Real-Life Example: From Boring to Brilliant

Let’s take something relatable. Imagine working in IT support.

Before AI agents: You’re flooded with repetitive tickets ("I forgot my password again"). You're stuck routing requests manually, updating logs, and copying/pasting links from the help center.

After AI agents: A smart virtual assistant reads incoming tickets, spots the common "password reset" keyword, checks the user account, and sends them the correct reset link—all before you even take a sip of coffee.

Multiply that by thousands of tickets, and yeah… productivity soars.

Types of AI Agents

You’ll find different types of AI agents out there, depending on how smart they are and what they do.

Simple Reflex Agents: They react to conditions. Super-fast, super basic. If a server goes down, trigger an alert.

Model-Based Agents: They keep track of past actions or states to make smarter decisions.

Goal-Based Agents: These guys think steps ahead. "If I want to onboard a new employee, I’ll need to do X, Y, Z."

Utility-Based Agents: They weigh the outcomes. "Should I go with the fastest fix or the safest one?"

Learning Agents: They evolve. With every interaction, they improve based on what worked (or didn’t).

Some companies even use hybrid agents that blend these together for the best results.

Where Do We See AI Agents Today?

Honestly? Pretty much everywhere.

IT Service Management (ITSM): Platforms like ServiceNow use AI agents to detect incidents, triage tickets, suggest fixes, and even run backend processes without human help.

Customer Support: Chatbots that actually understand your issue and give real answers, not just scripted responses.

HR & Onboarding: Agents that walk new employees through paperwork, benefits, and training—without overwhelming the HR team.

DevOps: Tools that spot a bad code push, roll back changes, or trigger new test runs.

Finance: Assistants that flag unusual activity, automate reports, or prep data for audits.

Even tools like GitHub Copilot are AI-powered helpers that support devs in real time.

Why Should You Care?

Here’s the thing. AI agents aren’t just for tech giants or futuristic companies. They’re practical. They’re powerful. And they’re helping regular teams do more with less.

Let’s talk benefits:

Save Time: Offload boring, repetitive tasks.

Reduce Errors: Let bots handle the copy-paste. You focus on thinking.

Boost Productivity: Get more done with fewer headaches.

Work 24/7: They don’t sleep. You can.

Stay Compliant: Everything's logged and auditable.

Scale Easily: As your team grows, agents just keep working.

Challenges? Yes, They Exist

Let’s keep it real: AI agents aren’t magic.

Security: They can access sensitive data, so they better be locked down tight.

Bias: They reflect the data they learn from. Garbage in, garbage out.

Over-Reliance: Humans still need to think, supervise, and guide.

Complexity: Not every team is ready to build or manage a full-blown agent system.

But with thoughtful design and human oversight, the benefits usually outweigh the risks.

So, Where Do You Start?

You don’t need to hire a team of data scientists to benefit from AI agents. Start small.

Maybe automate ticket routing. Or let a chatbot answer FAQs. Use existing tools like ServiceNow, Zendesk, or even Slack bots to test the waters. The key is to identify where your team wastes time—and let agents handle that first.

From there, the sky’s the limit.

Final Thoughts

AI agents are like the backstage crew of your digital world—working behind the scenes to keep everything running smoothly. They don’t need applause (though they deserve it). What they need is thoughtful use and a little trust.

So whether you’re a startup trying to scale fast or a big enterprise with complex processes, these smart digital helpers are here to stay. And the sooner you get to know them, the better your workdays might feel.

[cybersecurityict]

Employee Experience Management Market Thrives as Gen Z Demands Transparent Culture

The Employee Experience Management Market was valued at USD 6.6 billion in 2023 and is expected to reach USD 15.5 billion by 2032, growing at a CAGR of 9.99% from 2024-2032.

Employee Experience Management Market is rapidly evolving as organizations prioritize workforce satisfaction, engagement, and productivity. With the shift toward hybrid work models and increasing focus on mental well-being and performance metrics, businesses across industries are investing in technologies that enhance every touchpoint of the employee journey—from onboarding to exit.

U.S. Emerges as a Front-Runner in Driving Workforce-Centric Innovation

Employee Experience Management Market is being reshaped by digital transformation, AI-driven platforms, and data-driven decision-making. Companies are leveraging these tools to create personalized, inclusive, and agile workplace experiences. This evolution is especially prominent in sectors where talent retention and employee satisfaction directly impact business performance.

Get Sample Copy of This Report: https://www.snsinsider.com/sample-request/6508 

Market Keyplayers:

Qualtrics – Qualtrics EmployeeXM

SAP SE – SAP SuccessFactors

Workday, Inc. – Workday Peakon Employee Voice

Oracle Corporation – Oracle HCM Cloud

ADP, Inc. – ADP Workforce Now

Ultimate Kronos Group (UKG) – UKG Pro

Microsoft Corporation – Microsoft Viva

Ceridian HCM, Inc. – Dayforce

IBM Corporation – IBM Watson Works

ServiceNow, Inc. – ServiceNow Employee Experience

Limeade, Inc. – Limeade ONE

Glint (LinkedIn/Microsoft) – Glint Platform

TinyPulse (by Limeade) – TinyPulse Engage

Leapsome GmbH – Leapsome Performance & Engagement

Culture Amp Pty Ltd – Culture Amp Platform

Market Analysis

The rise of employee-centric cultures, driven by competition for top talent, is transforming traditional HR practices. Businesses are adopting holistic approaches that blend technology, feedback, culture, and leadership to build a seamless employee experience. The U.S. market is leading in adoption, supported by innovation and enterprise-scale integration, while European organizations are focusing on compliance, diversity, and employee well-being initiatives.

Organizations now understand that enhanced employee experiences lead to better productivity, lower attrition, and stronger brand reputation. This is fueling investment in platforms that integrate communication, collaboration, performance tracking, and wellness.

Market Trends

Growth of AI and analytics in employee feedback and sentiment analysis

Integration of EX platforms with existing HRMS and workflow tools

Surge in mobile-first and hybrid-ready employee engagement tools

Increased demand for personalized learning and development pathways

Emphasis on Diversity, Equity, and Inclusion (DEI) in employee experience strategies

Data-driven wellness programs to support mental and physical health

Automation in onboarding and internal communication systems

Market Scope

The Employee Experience Management Market offers dynamic opportunities for organizations to transform their work environments. As companies compete globally for skilled talent, the ability to deliver meaningful, tech-enabled employee experiences is becoming a strategic differentiator.

Centralized platforms for employee engagement and feedback

Tools supporting remote and hybrid work transitions

AI-powered recognition and reward systems

Customizable dashboards to track performance and satisfaction

Survey automation and real-time sentiment tracking

Integrated learning and career path development solutions

Forecast Outlook

The future of the Employee Experience Management Market lies in intelligent, connected systems that evolve with workforce expectations. From predictive analytics that anticipate employee needs to immersive onboarding powered by virtual environments, the market is set to deliver transformative outcomes. As U.S. and European enterprises scale efforts in EX, investments will prioritize platforms offering agility, integration, and a measurable return on culture.

Access Complete Report: https://www.snsinsider.com/reports/employee-experience-management-market-6508 

Conclusion

In a world where the employee journey is as vital as the customer experience, the Employee Experience Management Market is empowering organizations to create cultures of purpose, inclusion, and innovation. Forward-thinking enterprises in the U.S. and Europe are redefining how work feels—not just how it's done. By embracing next-gen EX tools, businesses can turn engagement into a competitive edge and foster workplaces where people and performance thrive in harmony.

About Us:

SNS Insider is one of the leading market research and consulting agencies that dominates the market research industry globally. Our company's aim is to give clients the knowledge they require in order to function in changing circumstances. In order to give you current, accurate market data, consumer insights, and opinions so that you can make decisions with confidence, we employ a variety of techniques, including surveys, video talks, and focus groups around the world.

Related Reports:

U.S.A embraces cutting-edge solutions as the Digital Experience Platform Market sees rapid innovation and adoption

U.S.A gears up for rapid adoption of Customer Intelligence Platforms to drive personalized business strategies

Contact Us:

Jagney Dave - Vice President of Client Engagement

Phone: +1-315 636 4242 (US) | +44- 20 3290 5010 (UK)

Mail us: info@snsinsider.com

[rajaganapathi114]

Unlocking the Power of ServiceNow: A Deep Dive into Integration Types

In an era where digital transformation is paramount, ServiceNow stands out as a powerful platform for IT service management (ITSM). However, the true potential of ServiceNow is unlocked through its various integration capabilities. In this blog, we'll take a deep dive into the different types of ServiceNow integrations and explore how they can enhance your organizational efficiency and effectiveness.

If you want to advance your career at the Servicenow Training in Chennai you need to take a systematic approach and join up for a course that best suits your interests and will greatly expand your learning path.

Why Integration Matters

Integrating ServiceNow with other applications and systems is essential for creating streamlined workflows and ensuring seamless data flow. Effective integration not only enhances service delivery but also fosters collaboration across departments, driving better business outcomes.

Types of ServiceNow Integrations

1. API Integrations

ServiceNow offers a comprehensive set of REST and SOAP APIs that facilitate integration with external systems. These APIs enable organizations to automate the exchange of data, allowing for real-time updates and enhanced operational efficiency.

Key Benefits:

Real-Time Synchronization: Ensures data consistency across platforms.

Reduced Manual Work: Minimizes errors associated with manual data entry.

Enhanced Flexibility: Easily adapt to changing business needs.

2. Third-Party Application Integrations

ServiceNow seamlessly integrates with a variety of third-party applications, including Salesforce, Microsoft Teams, and Jira. These integrations enable teams to access and share information effortlessly, improving collaboration and communication.

Key Benefits:

Streamlined Collaboration: Keeps teams aligned and informed.

Improved Workflow Efficiency: Reduces the time spent switching between applications.

Centralized Information: Provides a single view of service requests and incidents.

3. Orchestration Integrations

Orchestration allows organizations to automate complex processes that span multiple systems. By integrating with tools like Active Directory and cloud services, ServiceNow can perform tasks based on predefined triggers, streamlining operations.

Key Benefits:

Operational Efficiency: Automates repetitive tasks to save time.

Faster Response Times: Speeds up incident resolution through automation.

Cost Reduction: Lowers operational costs by eliminating manual processes.

With the aid of Best Online Training & Placement programs, which offer comprehensive training and job placement support to anyone looking to develop their talents, it's easier to learn this tool and advance your career.

4. Event Management Integrations

Integrating ServiceNow with event management tools helps organizations monitor their IT environments proactively. This integration enables automatic incident creation in response to alerts from monitoring systems, enhancing reliability.

Key Benefits:

Proactive Monitoring: Detects issues before they escalate into problems.

Enhanced Service Availability: Improves uptime and reliability of IT services.

Data-Driven Insights: Offers valuable insights into system performance.

5. Data Import/Export Integrations

ServiceNow provides various methods for importing and exporting data, facilitating the transition from legacy systems or integration with data warehouses. This capability is crucial for consolidating information and enhancing reporting.

Key Benefits:

Efficient Data Migration: Simplifies the transition from old systems.

Comprehensive Reporting: Enables better analysis through consolidated data.

Informed Decision-Making: Supports strategic planning with unified data access.

6. Custom Integrations

For unique business requirements, organizations can develop custom integrations using ServiceNow's scripting capabilities. This flexibility allows businesses to create tailored solutions that fit their specific processes.

Key Benefits:

Tailored Solutions: Custom-built to align with organizational goals.

Adaptability: Easily adjust to evolving business needs.

Optimized Processes: Streamlines workflows based on unique requirements.

Conclusion

Unlocking the power of ServiceNow through effective integration is crucial for organizations aiming to enhance their operational efficiency and service delivery. By understanding and implementing various integration types—API, third-party applications, orchestration, event management, data import/export, and custom solutions—organizations can create streamlined workflows, improve collaboration, and make data-driven decisions.

[dekhocampus11]

G L Bajaj Institute of Technology and Management

Established in 2005, GLBITM is a prominent private engineering and management institution located in Greater Noida, Uttar Pradesh. Affiliated with Dr. A.P.J. Abdul Kalam Technical University (AKTU), Lucknow, and approved by the All India Council for Technical Education (AICTE), the institute offers a range of undergraduate and postgraduate programs.

Academic Programs

GLBITM provides comprehensive programs to cater to the evolving needs of the industry:

Undergraduate Programs: Bachelor of Technology (B.Tech) in disciplines such as Computer Science and Engineering, Electronics and Communication Engineering, Mechanical Engineering, Electrical and Electronics Engineering, and Information Technology.

Postgraduate Programs: Master of Business Administration (MBA), Master of Computer Applications (MCA), and Master of Technology (M.Tech) in various specializations.

Diploma Programs: Diploma in Engineering in select branches.

Infrastructure & Facilities

Spanning over an 11.5-acre campus, GLBITM boasts state-of-the-art infrastructure to support a dynamic learning environment:

Classrooms and Laboratories: Well-equipped classrooms with modern teaching aids and specialized laboratories for each department to facilitate practical learning.

Library: A digital library with a vast collection of books, journals, and e-resources to support academic research and learning.

Hostels: Separate hostel facilities for boys and girls with modern amenities to ensure a comfortable stay.

Sports Complex: Facilities for various indoor and outdoor sports to promote physical fitness and extracurricular activities.

Cafeteria and Medical Facilities: A hygienic cafeteria offering a variety of food options and medical facilities to cater to students' health needs.

Placements & Industry Collaborations

GLBITM has a robust placement record, with numerous students securing positions in top-tier companies. The highest package offered in recent years was INR 58 LPA, with an average package of INR 7.35 LPA. Prominent recruiters include Palo Alto, ServiceNow, Autodesk, Commvault, Walmart Global, Accenture, and Capgemini.

The institute's dedicated Training and Placement Cell organizes various activities such as mock interviews, group discussions, and personality development sessions to prepare students for the corporate world.

Campus Life & Student Activities

Life at GLBITM is vibrant and engaging, with numerous student clubs and societies focusing on various interests:

Technical Clubs: Clubs dedicated to coding, robotics, and other technical domains to enhance students' skills.

Cultural Events: The institute hosts events like Technophilia, a tech fest, and other cultural activities to foster creativity and teamwork among students.

Sports and Fitness: Regular sports events and fitness programs to promote physical well-being and team spirit.

The campus also organizes workshops, seminars, and industrial visits to provide practical exposure and enhance learning experiences.

Recognition & Rankings

GLBITM is recognized for its academic excellence and infrastructure. The institute has received accolades for its placement records and industry collaborations, establishing itself as a leading institution in the NCR region.

Location & Connectivity

Located in Greater Noida, the institute is well-connected to Delhi and other parts of NCR through an extensive network of roads and public transport. The proximity to industrial hubs provides students with ample opportunities for internships and industry interactions.

Conclusion

G L Bajaj Institute of Technology and Management offers a comprehensive educational experience, combining academic rigor with practical exposure. With its state-of-the-art infrastructure, strong industry connections, and a vibrant campus life, GLBITM stands out as a preferred choice for students aspiring to build a successful career in engineering and management.

[patientlygrimzephyr]

Why ServiceNow Course in Online is the Best Choice for IT Career Growth?

The demand for cloud-based service platforms has been growing steadily, and ServiceNow has positioned itself as the market leader in IT Service Management (ITSM). Whether you are a fresher or an experienced IT professional, learning ServiceNow can be a turning point in your career. If you want to gain these valuable skills with flexibility and convenience, opting for a ServiceNow Course in Online mode is the perfect solution. At LearnoVita, we offer a comprehensive and practical ServiceNow online training program to help you master this powerful platform.

What is ServiceNow and Why Learn It?

ServiceNow is a widely adopted platform that automates IT workflows and helps organizations enhance their service delivery processes. It covers areas like ITSM, IT Operations Management (ITOM), Security Operations, HR Service Delivery, and Customer Service Management. Top global companies rely on ServiceNow to optimize their IT infrastructure and improve operational efficiency.

Learning ServiceNow not only boosts your technical knowledge but also opens up lucrative job opportunities such as ServiceNow Administrator, Developer, and Consultant. These roles are in high demand and offer excellent salary packages across the world.

Advantages of Choosing ServiceNow Course in Online Mode at LearnoVita

Learn at Your Pace Online learning allows you to control your schedule. Whether you are working full-time or pursuing studies, our ServiceNow Course in Online format lets you balance your commitments while upgrading your skills.

Interactive Sessions with Industry Experts At LearnoVita, the course is delivered by certified ServiceNow professionals who bring real-world experience into the virtual classroom. You get to solve practical problems and understand how ServiceNow is used in real projects.

Hands-on Practical Training Theory alone isn’t enough. That’s why our training includes practical exercises, real-time project work, and access to ServiceNow environments for hands-on learning. You’ll practice building applications, automating workflows, and managing IT services.

Comprehensive Curriculum Our ServiceNow Course in Online covers everything from the basics to advanced concepts. Topics include:

ServiceNow Introduction & User Interface

ITSM Processes (Incident, Problem, Change)

Service Catalog & Request Management

CMDB Configuration

Workflow & Flow Designer

Client & Server-side Scripting

Integration Techniques

Performance Analytics and Reporting

Certification & Job Support LearnoVita prepares you for ServiceNow certification exams such as CSA, CIS, and CAD. We also offer career support, mock interviews, and placement assistance to help you land your dream job.

Who Can Enroll?

Fresh Graduates

IT Professionals

System Admins

Software Developers

Project Managers

Business Analysts

No prior ServiceNow experience is required, making this course beginner-friendly.

Conclusion

Choosing a ServiceNow Course in Online mode from LearnoVita is a smart investment in your career. With practical learning, expert mentorship, and placement support, you can build the skills needed to thrive in the ever-growing IT industry.

Enroll Today at LearnoVita! 📧 info@learnovita.com | 🌐 www.learnovita.com |

[markcraft3636]

ServiceNow | What is Update Sets | Compare , Revert and Merge Update Sets | Complete Course

ServiceNow is planned with intelligent systems to speed up the work process by providing solutions to amorphous work patterns. Each employee, customer, and machine in the enterprise is related to ServiceNow, allowing us to make requests on a single cloud platform. Various divisions working with the requests can assign, prioritize, correlate, get down to root cause issues, gain real‑time insights, and drive action. This workflow process helps the employees to work better, and this would eventually improve the service levels. ServiceNow provides cloud services for the entire enterprise.

[impossiblegardenpeanut]

Top 10 Cloud-Based Digital Transformation Strategies for Business Success in 2025

Introduction

In today's hyperconnected digital world, traditional enterprises are rapidly becoming obsolete. Cloud-based digital transformation is no longer an option; it's a must for companies that want to remain competitive, nimble, and customer-centric. In this article, we will look at the main strategies for driving cloud-based digital transformation in 2025, with a focus on practical measures, emerging trends, and how businesses may future-proof their operations with cloud technology.

What Is Cloud-Based Digital Transformation?

Cloud-based digital transformation is the process of leveraging cloud technologies to reimagine, digitize, and automate business operations. It enables companies to shift from legacy systems to flexible, scalable, and cost-effective cloud environments — supporting innovation and real-time collaboration across departments.

Businesses use cloud transformation to:

Replace outdated infrastructure

Enable remote work and mobility

Streamline operations through automation

Access data-driven insights in real time

Scale faster with reduced capital expenditure

1. Define a Cloud-First Business Vision

Transformation begins with clarity. Before adopting any tool or technology, define your business goals — whether it’s improving customer service, accelerating product delivery, or reducing operational costs.

Actionable Insight: Align cloud adoption with business outcomes. A strong vision ensures every cloud investment adds measurable value.

2. Migrate Core Systems Strategically

Not every system needs to move to the cloud all at once. Start with non-critical applications, then gradually move ERP, CRM, and internal tools.

Pro Tip: Use a hybrid approach where necessary, especially in regulated industries. Cloud migration should minimize downtime and avoid data loss.

3. Embrace Automation and AI-Powered Workflows

Cloud platforms enable seamless automation of repetitive tasks. Integrate AI and ML into your workflows to reduce manual effort and speed up decision-making.

Example: Automate employee onboarding, customer support ticket routing, and approval chains across departments using cloud-native tools.

4. Rebuild Internal Tools Using Low-Code Platforms

Tools like Microsoft Power Apps and ServiceNow App Engine allow businesses to create internal apps without heavy coding. These tools empower non-technical staff (citizen developers) to build custom workflows for HR, finance, IT, and more.

Result: Faster innovation, reduced IT backlog, and better cross-team collaboration.

5. Focus on Secure and Compliant Cloud Infrastructure

Security is a top concern when moving to the cloud. Implement strong identity and access management (IAM), data encryption, and compliance checks for GDPR, HIPAA, etc.

Smart Strategy: Use multi-factor authentication, zero-trust architecture, and continuous monitoring to protect sensitive business data.

6. Modernize Data Management and Analytics

With cloud storage and analytics platforms like Azure, AWS, or Google Cloud, you can process massive amounts of data faster and more accurately.

Business Impact: Real-time dashboards, predictive analytics, and customer behavior insights help teams make informed decisions.

7. Develop an API-First Approach

Ensure your cloud solutions and apps are interoperable. APIs (Application Programming Interfaces) allow different systems to talk to each other — speeding up integration and reducing complexity.

Practical Use: Connect HR systems with payroll, or CRM with marketing automation tools, all in real time.

8. Cultivate a Cloud-Savvy Workforce

People drive transformation — not just technology. Train your employees in cloud technologies, data tools, and agile practices.

Best Practice: Create cloud learning paths and encourage certifications in platforms like AWS, Azure, or ServiceNow.

9. Leverage Industry-Specific Cloud Solutions

Every industry has its own cloud-based transformation path. For example:

Healthcare: Cloud-based EMR, patient portals

Retail: Inventory automation, omnichannel analytics

Finance: Secure digital banking, fraud detection

Takeaway: Choose solutions tailored to your vertical for faster ROI and compliance readiness.

10. Partner with Cloud Transformation Experts

If in-house expertise is limited, collaborate with cloud consulting firms or managed service providers like Prophecy Technologies. With years of experience across industries, we help businesses design scalable architectures, implement cloud-native tools, and unlock digital agility.

Why it works: Expert guidance prevents common pitfalls and accelerates time to value.

Emerging Trends in Cloud-Based Digital Transformation for 2025

Generative AI Integration: Building smarter apps, content, and automation

Multi-Cloud Environments: Flexibility across providers like AWS, Azure, and GCP

Edge + Cloud Hybrid Models: Real-time insights with low latency

Sustainability-Driven Cloud Adoption: Energy-efficient cloud operations

Digital Twins: Simulating real-world processes in the cloud for better decision-making

Conclusion Cloud-based digital transformation is not a one-time endeavour; it is an ongoing process. Businesses that adopt a cloud-first strategy, invest in scalable platforms, and train their employees will prosper in the digital economy of 2025 and beyond. Prophecy Technologies specialises in leading businesses through all stages of their transformation, from planning and migration to automation and optimization. Whether you're a developing startup or a multinational corporation, our professionals design solutions that connect with your vision and produce tangible results. Are you ready to reinvent your business with the cloud? Let Prophecy Technologies assist you in developing a future-ready, cloud-powered enterprise

[workingcode]

Generate CSV file through script ServiceNow

Learn how to effortlessly generate CSV files from ServiceNow using scripting. Our comprehensive guide empowers you to automate data exports, streamline reporting, and enhance data management with ease, optimizing your ServiceNow experience

var Headers = ["Number","Requested for","Description","Assignment Group", "Assigned To"]; var fileName = 'IncidentRecord.csv'; var csvData = "; for (var i = 0; i < Headers.length; i++) { //Build the Headers csvData = csvData + '"' + Headers[i] + '"' + ','; }

Get a complete solution - https://www.workingcode.in/question/how-to-generate-csv-file-through-script-servicenow/

[avion-technology]

The Rise of AI Agents: What’s Coming After Chatbots

As businesses across the USA race to modernize operations, the limitations of traditional chatbots are becoming clear. While chatbots transformed digital interaction, the next frontier is already here. Enter AI Agents—autonomous, intelligent systems that don’t just reply—they act. And if you're a forward-thinking business in Chicago or anywhere in the U.S., it's time to pay attention.

From Reactive to Proactive: The Evolution

Chatbots are reactive. They respond when prompted.

AI Agents, on the other hand, are proactive. They analyze, decide, and initiate action—performing tasks without waiting for human input. It's the difference between having a basic assistant and a digital operations manager.

What Exactly Are AI Agents?

AI Agents are autonomous software programs powered by large language models (LLMs), automation tools, and machine learning. Unlike traditional bots, they:

Understand complex tasks (e.g., “Create a report, notify the team, and update the dashboard”)

Pull and process data from CRMs, ERPs, and cloud platforms

Make decisions based on real-time analysis

Learn from outcomes and optimize over time

At Avion Technology, a Chicago-based tech firm serving clients across the USA, we’re integrating AI agents into real-world enterprise solutions—from Oracle Fusion Cloud to Salesforce, ServiceNow, and beyond.

Real-World Use Cases in the USA

Here's how industries in Chicago and across the United States are already utilizing AI agents:

Sales & Marketing

Auto-personalized follow-ups and lead nurturing

AI-driven competitive analysis on U.S. markets

Intelligent content generation for U.S. customer segments

IT & DevOps

Infrastructure monitoring and automated fixes

Cross-platform deployment and issue resolution

Automated compliance reporting for U.S. regulations

Customer Support

Smart ticket routing and resolution

U.S.-specific knowledge base integration

Multi-lingual support agents for diverse markets

HR & Recruiting

U.S.-compliant resume parsing and filtering

Onboarding workflow automation for U.S. and remote employees

Sentiment and performance analysis

Why Should U.S. Businesses Care?

Whether you're running a tech startup in Chicago or a logistics firm in the Midwest, AI agents offer a competitive advantage that’s hard to ignore:

✅ Accelerated operations (30-50%) ✅ Reduced human error ✅ Improved employee satisfaction by automating repetitive tasks

With AI agents, your workforce—digital and human—becomes faster, smarter, and more efficient.

How Avion Technology is Leading the AI Agent Revolution in Chicago

As a trusted software partner based in Chicago, Avion Technology helps small and medium-sized businesses across the USA adopt AI agents without overhauling their systems. We:

Identify automation-ready workflows

Build AI agent logic custom to your operations

Integrate with tools you already use (like Salesforce, Oracle, ServiceNow)

Offer full support and monitoring

Whether you're a healthcare provider in Illinois or a manufacturing firm in Texas, we design scalable, secure AI agent solutions that align with your business goals.

FAQs About AI Agents (U.S. Edition)

Q1: What’s the main difference between AI agents and chatbots? Chatbots respond. AI agents analyze, decide, and act—across multiple systems.

Q2: Are AI agents secure for U.S. data regulations? Yes. At Avion Technology, we ensure every integration meets strict data privacy standards including HIPAA, CCPA, and more.

Q3: Can I use AI agents with my current tech stack in the U.S.? Absolutely. We integrate seamlessly with Oracle, Salesforce, Microsoft, and other major U.S.-based platforms.

Q4: How much does it cost to implement AI agents in a small U.S. business? Costs vary, but with Avion’s tailored approach, even SMBs in Chicago or elsewhere in the USA can affordably access enterprise-grade AI.

Q5: How do I get started? Book a free strategy session with our Chicago team to explore your automation potential.

Final Thoughts

Chatbots were the beginning—but not the end. AI Agents are the future of intelligent automation, and businesses across the USA—especially in tech-forward cities like Chicago—are already embracing the shift.

Don’t get left behind. Let’s build your AI-powered future today.

👉 Schedule a Consultation with Avion Technology

[cybersecurityict]

Citizen Services AI Market: Size, Share, Analysis, Forecast, and Growth Trends to 2032 – Unlocking AI Potential in Civic Solutions

The Citizen Services AI Market was valued at USD 9.66 billion in 2023 and is expected to reach USD 213.58 billion by 2032, growing at a CAGR of 41.13% from 2024-2032. 

The Citizen Services AI Market Set to Transform Public Sector Engagement as governments around the world adopt AI technologies to streamline administrative processes, enhance service delivery, and foster citizen-centric governance. This transformative shift is driven by increasing demand for real-time, efficient, and personalized interactions between public sector institutions and citizens, paving the way for digital transformation in public services.

The Citizen Services AI Market Set to Transform Public Sector Engagement amid rising pressure on public institutions to modernize legacy systems and increase transparency. AI-powered citizen service solutions are enabling public agencies to handle large volumes of requests, reduce human error, and provide faster resolutions—all while maintaining high levels of public trust and data security.

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Market Keyplayers:

Accenture (Accenture AI, myConcerto)

Amazon Web Services (AWS) (Amazon SageMaker, AWS Lambda)

DUOS Living, Inc. (DUOS Smart Home, DUOS AI Assistant)

Google LLC (Google Cloud AI, Google Assistant)

International Business Machines Corporation (IBM) (IBM Watson, IBM Cloud Pak for Data)

Microsoft (Azure AI, Microsoft Power BI)

Oracle Corporation (Oracle Cloud AI, Oracle Autonomous Database)

Palantir Technologies (Palantir Foundry, Palantir Gotham)

Salesforce, Inc. (Salesforce Einstein, Salesforce Service Cloud)

SAP SE (SAP Leonardo, SAP S/4HANA)

ServiceNow (ServiceNow ITSM, ServiceNow Virtual Agent)

NVIDIA (NVIDIA AI Enterprise, NVIDIA DGX Systems)

Intel (Intel AI, Intel Nauta)

Alfresco (Alfresco Digital Business Platform, Alfresco Process Services)

Waymo (Waymo Driver, Waymo Via)

Voyager Labs (Voyager AI, Voyager Analytics)

Alibaba (Alibaba Cloud AI, DAMO Academy)

Tencent (Tencent AI Lab, WeChat AI)

Pegasystems (Pega AI, Pega Platform)

Baidu (Baidu AI, Apollo Autonomous Driving)

Automation Anywhere (Automation Anywhere RPA, Automation Anywhere AI)

OpenText (OpenText Magellan, OpenText AI)

H2O.AI (H2O.ai Driverless AI, H2O.ai AI Cloud)

Market Analysis The citizen services AI market is being driven by several powerful factors including advancements in natural language processing, machine learning algorithms, and robust data analytics. Government bodies are increasingly investing in AI-powered virtual assistants, chatbots, and predictive analytics tools to better serve the population. Integration with cloud-based platforms and the rise in mobile-first solutions are further catalyzing market momentum. Additionally, public sector budgets are being strategically realigned to prioritize AI deployment, supported by policy frameworks and public-private collaborations.

Market Trends

Rapid adoption of AI-powered virtual assistants for public service queries

Increasing integration of AI in emergency response and predictive policing

Growth in demand for multilingual AI interfaces to serve diverse populations

Rising investment in ethical AI frameworks and transparent data governance

Use of AI to optimize public healthcare, utilities, and social welfare programs

Expansion of citizen digital identity verification through AI

Deployment of AI-powered analytics for real-time feedback on public services

Market Scope The citizen services AI market is expanding across multiple government functions and public-facing departments. Its scope includes but is not limited to:

Smart Governance: AI for policy impact analysis, decision-making support

Public Safety: Predictive analytics for crime prevention and disaster response

Healthcare Services: AI-enabled patient triage and virtual health assistants

Transport & Mobility: Real-time traffic management and route optimization

Taxation & Revenue: Automation in citizen tax filing and fraud detection

Social Services: Personalized delivery of welfare benefits and subsidies

These advancements position AI as a critical enabler of transparent, inclusive, and responsive public service frameworks.

Market Forecast The citizen services AI market is expected to witness significant growth driven by strong digital transformation mandates and citizen demand for faster, personalized service delivery. As more governments prioritize digital equity and data-driven administration, AI will be at the forefront of policy implementation. Technological evolution, coupled with a growing ecosystem of AI vendors specializing in public sector needs, will ensure widespread market penetration. Adoption will accelerate as AI becomes integral to national digital strategies, leading to streamlined workflows and enhanced citizen satisfaction.

Access Complete Report: https://www.snsinsider.com/reports/citizen-services-ai-market-5986  

Conclusion The citizen services AI market is more than a technological trend—it’s a paradigm shift in how governments connect with their citizens. As innovation continues to drive public value, AI stands as a powerful tool in achieving efficiency, equity, and engagement. Stakeholders who invest early and responsibly in AI will not only elevate public services but also shape the future of governance. The time to act is now—where AI meets accountability, citizens thrive.

About Us:

SNS Insider is one of the leading market research and consulting agencies that dominates the market research industry globally. Our company's aim is to give clients the knowledge they require in order to function in changing circumstances. In order to give you current, accurate market data, consumer insights, and opinions so that you can make decisions with confidence, we employ a variety of techniques, including surveys, video talks, and focus groups around the world.

Contact Us:

Jagney Dave - Vice President of Client Engagement

Phone: +1-315 636 4242 (US) | +44- 20 3290 5010 (UK)

[sharedocsdms]

Transforming Operations with Workflow Automation: A Look into 2025

As we move into 2025, workflow automation continues to reshape the way both businesses and government entities operate. The integration of advanced technologies like artificial intelligence (AI) and machine learning (ML) into workflow automation tools has opened new opportunities for organizations to enhance their efficiency, minimize errors, and make faster, more informed decisions.

Workflow Automation Tools: A New Era of Efficiency

Workflow automation tools have undergone a massive transformation, evolving from simple task automators to sophisticated platforms capable of managing complex processes across industries. These tools now leverage cutting-edge AI and ML to streamline operations, reducing the need for manual intervention and significantly cutting down on human error. Popular platforms like ServiceNow and Atlassian are pioneering these advancements, automating everything from data entry to decision-making.

Government Workflow Automation: Streamlining Public Services

The push for government workflow automation is gaining momentum as public sector organizations recognize the benefits of faster, more efficient service delivery. Many governments are now turning to automation to reduce bureaucracy, streamline processes, and cut down on paperwork. One notable example is the U.S. government's move to modernize cloud security through the FedRAMP program, which automates security assessments to ensure faster and more secure cloud adoption.

These advancements, while promising, come with challenges. Some citizens, especially those without access to digital tools or those less tech-savvy, find it difficult to navigate fully automated government services. A case in point was the reversal of an online ID verification requirement by the Social Security Administration due to public concerns about accessibility.

The Importance of Workflow Automation Support

Implementing workflow automation tools successfully requires more than just software—it requires ongoing workflow automation support. As more organizations adopt these technologies, the demand for integration services, continuous monitoring, and staff training has surged. Companies like ServiceNow are pushing the envelope by introducing AI-driven solutions that help companies and government agencies automate their operations with greater intelligence and ease.

Having a robust support system is vital to ensure that automation tools are effectively integrated into existing systems. Whether it’s troubleshooting issues or optimizing the tools for better performance, support plays a key role in ensuring long-term success.

Looking to the Future of Workflow Automation

The future of workflow automation tools looks incredibly promising. With the rise of AI and machine learning, automation is set to become smarter and more adaptable. We can expect to see even more sophisticated tools capable of not just executing predefined tasks but also learning from data to make proactive decisions. Additionally, the increasing popularity of low-code and no-code platforms means that more people, even those with little technical expertise, will be able to build and implement custom workflows to fit their unique needs.

Final Thoughts: The Road Ahead

As we look to 2025 and beyond, it's clear that workflow automation tools are becoming indispensable for businesses and government agencies alike. These tools bring unparalleled efficiency, reduce operational costs, and enhance service delivery. However, it's crucial to remember that the success of these tools hinges on proper implementation, continuous support, and a balanced approach to accessibility. With the right strategies, workflow automation can truly transform operations for the better.

[hrtechpub]

AI-Powered Employee Onboarding: Redefining the First-Day Experience

The first impression a company leaves on a new hire often sets the tone for their entire journey with the organization. Unfortunately, many onboarding processes are manual, inconsistent, and time-consuming—leading to confusion, disengagement, and even early turnover.

Enter AI-powered employee onboarding: a smarter, faster, and more engaging way to welcome new employees. By combining automation, data, and personalization, AI is helping HR teams deliver a seamless and scalable onboarding experience that boosts productivity and enhances retention from day one.

Let’s explore how AI is revolutionizing onboarding with five key benefits:

1. Personalized Onboarding Journeys at Scale

One-size-fits-all onboarding is no longer effective. Every employee has unique needs based on their role, experience, location, and learning style.

AI-driven onboarding platforms can:

Create customized learning paths, policies, and resources for each hire

Recommend training modules based on job role or prior knowledge

Use machine learning to adapt content as the employee progresses

Example: Tools like EdApp and Leena AI tailor onboarding checklists, microlearning content, and welcome materials, ensuring every new hire gets a highly relevant experience, whether they’re joining in tech, sales, or HR.

2. Virtual Assistants and Chatbots for 24/7 Support

New hires often have tons of questions—about payroll, policies, benefits, IT setup, and more. Answering these manually can overwhelm HR teams.

AI-powered HR chatbots provide:

Instant answers to FAQs in a conversational, user-friendly manner

Step-by-step guidance through tasks like setting up email or accessing portals

Multilingual support for global teams

For instance: Platforms like Talmundo and ServiceNow Virtual Agent integrate with internal systems to guide employees through IT requests, benefits enrollment, or document submissions—without human intervention.

3. Automated Document Collection and Compliance

Paperwork is one of the most dreaded parts of onboarding—for both HR and employees. AI and automation simplify this with:

Digital collection and verification of documents (e.g., ID proofs, tax forms)

E-signatures and auto-reminders for pending tasks

Smart tracking of compliance deadlines and policy acknowledgments

Why it matters: Not only does this save time, but it also reduces errors, ensures legal compliance, and gives HR visibility into onboarding progress at any point.

Bonus: Integrated systems can flag missing documents or expired certifications and auto-alert both the new hire and HR.

4. Smart Scheduling and Workflow Automation

Coordinating calendars, setting up orientation sessions, assigning mentors, and organizing training can be a logistical headache.

AI onboarding platforms can:

Auto-schedule meetings and training sessions based on availability

Sync with tools like Outlook, Teams, or Slack

Automate task assignments to IT (for hardware setup), managers, and HR

Example in action: An AI system might notify IT to prepare a laptop once a new hire's start date is confirmed, send reminders to managers to set up 1:1s, and assign role-specific tasks—all without HR having to manually follow up.

5. Engagement and Feedback Tracking with AI Analytics

The onboarding period is crucial for employee engagement. If new hires feel lost or disconnected, they’re more likely to leave early. AI helps track sentiment and engagement using:

Natural Language Processing (NLP) to analyze feedback from surveys or chatbot interactions

Predictive analytics to flag disengaged employees early

Real-time dashboards for HR to monitor onboarding health

For example: An AI tool might detect that a new hire hasn’t completed key modules or hasn’t interacted with their team, triggering an alert to HR to intervene proactively.

This data-driven approach enables companies to refine their onboarding programs continuously, based on real-time feedback and behavior.

Conclusion: Onboarding for the Future

AI-powered onboarding is not just about technology—it’s about creating a more human, efficient, and supportive experience for new hires. By automating administrative tasks, personalizing learning journeys, and ensuring seamless support, AI allows HR teams to focus on what really matters: building relationships and culture.

As the workforce becomes increasingly remote, global, and digital, embracing AI in onboarding is no longer optional—it’s a strategic necessity. Companies that adopt AI onboarding tools today will not only save time and costs but also see higher employee satisfaction, faster ramp-up times, and stronger retention in the long run.

To learn more, visit HR Tech Pub.

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ServiceNow| Part 10 Database Admin | Hierarchy of Tables| Different Classes| Create Access Control

ServiceNow is planned with intelligent systems to speed up the work process by providing solutions to amorphous work patterns. Each employee, customer, and machine in the enterprise is related to ServiceNow, allowing us to make requests on a single cloud platform. Various divisions working with the requests can assign, prioritize, correlate, get down to root cause issues, gain real‑time insights, and drive action. This workflow process helps the employees to work better, and this would eventually improve the service levels. ServiceNow provides cloud services for the entire enterprise.