#ServiceNow cloud integration

[hudsenleo]

ServiceNow Connectors

Leverage ServiceNow Cloud Connectors for secure and scalable IT operations. These hybrid solutions are designed to transform your digital strategy with seamless cloud platform automation.

ServiceNow Connectors

[intellimindzblog]

Flowing Innovation: Harnessing ServiceNow for Seamless Service Delivery

ServiceNow is a cloud-based platform designed to streamline and automate various business processes, primarily focusing on IT service management (ITSM). It provides a suite of tools that help organizations improve service delivery, enhance operational efficiency, and manage workflows effectively.

Key Features of ServiceNow:

Incident Management: Facilitates the tracking and resolution of IT incidents, ensuring quick response times and minimal disruption to services.

Problem Management: Identifies the root causes of recurring issues, enabling organizations to implement long-term solutions and reduce future incidents.

Change Management: Streamlines the process of planning, assessing, and executing changes to IT systems, minimizing risk and ensuring service continuity.

Self-Service Portal: Offers users an intuitive interface to submit requests, access knowledge articles, and track the status of their issues, enhancing user experience and reducing support workload.

Asset and Configuration Management: Manages IT assets and configurations, providing visibility into the entire IT environment and helping organizations optimize resource utilization

Workflow Automation: Enables the creation of automated workflows to streamline various business processes across departments, improving efficiency and reducing manual effort.

Benefits of ServiceNow:

Improved Efficiency: Automates routine tasks and processes, allowing IT teams to focus on strategic initiatives rather than repetitive tasks.

Enhanced Visibility: Provides real-time insights and analytics, helping organizations make informed decisions based on data.

Better Collaboration: Facilitates communication and collaboration across teams, breaking down silos and fostering a more integrated approach to service delivery.

Scalability: Adapts to the growing needs of organizations, from small businesses to large enterprises, allowing for seamless expansion of services.

By leveraging ServiceNow, organizations can create a more responsive and efficient service management framework, ultimately enhancing user satisfaction and driving business success.

[cybersecurityict]

Low Code Development Platform Market Enabling Organizations to Overcome IT Backlogs

The Low Code Development Platform Market size was recorded at USD 22.80 Billion in 2023 and is expected to surpass USD 271.7 Billion by 2032, growing at a CAGR of 31.7% over the forecast period of 2024-2032.

Low Code Development Platform Market is witnessing rapid growth as organizations prioritize agility, cost-efficiency, and faster digital transformation. Businesses across industries are adopting these platforms to empower both professional developers and non-technical users in building applications with minimal coding efforts.

U.S. Market Leads Adoption with Enterprises Driving Digital-first Solutions

Low Code Development Platform Market continues to evolve with increasing enterprise demand for scalable and intuitive development environments. These platforms are accelerating innovation by enabling quicker deployment cycles, better cross-departmental collaboration, and reduced dependency on traditional IT resources.

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Market Keyplayers:

Appian

LANSA

Pegasystems Inc.

AgilePoint 

Oracle

Betty Blocks

Mendix Technology BV

Microsoft

OutSystems

Salesforce, Inc.

ServiceNow

Zoho Corporation Pvt. Ltd.

Quickbase

Creatio

Market Analysis

The low code ecosystem is transforming enterprise application development by significantly reducing time-to-market and lowering development costs. In the U.S., major companies are leveraging low code to replace legacy systems, enhance workflow automation, and support rapid MVP rollouts. In Europe, regulatory-compliant low code solutions are gaining traction across finance, healthcare, and public sectors due to their secure, flexible frameworks.

The market is propelled by increasing digital transformation initiatives, demand for operational efficiency, and the need for IT-business collaboration. These platforms are also enabling faster response to evolving customer expectations and market conditions.

Market Trends

Rise in citizen development and fusion teams

Integration with AI and machine learning for smart automation

Increasing use of drag-and-drop functionality in enterprise-grade apps

Cloud-native deployment models and multi-device compatibility

Enhanced cybersecurity and governance features

Shift toward composable applications using microservices

Embedded analytics and real-time performance tracking

Market Scope

Low code platforms are becoming the backbone of digital strategy for modern enterprises. Their ability to accelerate innovation, automate workflows, and reduce technical bottlenecks is expanding their use across verticals.

Workflow automation with minimal coding

Rapid MVP and prototype development

Cross-platform compatibility (web, mobile, desktop)

Scalable solutions for startups to large enterprises

Real-time integration with third-party APIs and legacy systems

Improved collaboration between IT and business units

Customizable UI components and reusable templates

Access Complete Report: https://www.snsinsider.com/reports/low-code-development-platform-market-2877 

Forecast Outlook

The Low Code Development Platform Market is poised for continued growth as businesses prioritize speed, scalability, and user experience in application delivery. With IT resources stretched thin, organizations are leaning into low code to bridge skill gaps and innovate at scale. Future platforms will further enhance AI integration, modular design, and hybrid development capabilities, shaping a more inclusive and agile development landscape across the U.S., Europe, and beyond.

Conclusion

The future of application development is here—and it’s fast, flexible, and accessible. The Low Code Development Platform Market is transforming how organizations build and launch solutions, enabling innovation at unprecedented speed. As companies in the U.S. and Europe adopt these platforms to keep pace with digital demands, the competitive advantage lies in those who empower their teams to create, automate, and scale—without limits.

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[appdevelopmentservice1]

Enhancing IT Efficiency with DevOps Consulting, CMDB, and ServiceNow Integration

In the rapidly evolving digital landscape, businesses must deliver software faster, more reliably, and with higher quality. This is where DevOps consulting companies come into play. These expert-driven firms help bridge the gap between development and operations, ensuring a streamlined workflow from coding to deployment. By aligning IT practices with business objectives, DevOps consulting enables organizations to innovate rapidly without compromising stability and security.

One of the foundational tools that supports effective DevOps implementation is the Configuration Management Database (CMDB). A CMDB acts as a centralized repository that stores information about IT assets, their configurations, and relationships. It allows teams to understand dependencies, identify potential risks, and maintain system integrity during changes or deployments. When integrated into a DevOps pipeline, the CMDB becomes a powerful asset for improving incident response times, facilitating audits, and ensuring compliance.

CloudKodeform Technologies, a leading cloud solutions provider, leverages the power of DevOps and CMDB to deliver agile, automated, and secure IT environments. Our DevOps consulting services are designed to provide organizations with a robust roadmap for transformation — including cloud-native practices, continuous integration and delivery (CI/CD), and infrastructure automation. But the journey doesn't end there.

Another game-changing element in this ecosystem is ServiceNow DevOps — a platform that connects DevOps tools with IT service management (ITSM) processes. By integrating DevOps pipelines with ServiceNow, companies gain real-time visibility, control, and governance across development activities. It ensures that deployments are not just fast but also compliant with enterprise standards.

For instance, when a developer initiates a change in a code repository, ServiceNow DevOps can automatically trigger a change request, consult the CMDB for impact analysis, and route approvals through the appropriate workflows. This reduces manual interventions, enforces policy compliance, and accelerates deployment timelines.

At CloudKodeform Technologies, we help organizations implement and optimize Service Now DevOps to achieve seamless integration between their development and IT operations teams. Our expertise ensures that your ServiceNow environment is configured to maximize productivity while maintaining governance and control.

Key Benefits of Our DevOps & CMDB Integration Services:

Improved Change Management through automated risk assessments via CMDB

Faster Deployment Cycles with CI/CD pipelines integrated with ServiceNow

Enhanced Visibility across development, testing, and production environments

Policy-Driven Compliance built into every stage of the release process

Scalable Cloud Architectures designed for resilience and performance

As the demand for reliable, automated, and scalable IT operations grows, companies must adopt intelligent solutions that align with their strategic goals. With CloudKodeform’s Technologies comprehensive DevOps consulting, CMDB optimization, and ServiceNow DevOps integration services, your business can confidently embrace digital transformation — with speed, security, and scalability.

[businesssolutionsbyrc]

Transform IT Service Management with ServiceNow ITSM & Royal Cyber

Struggling with inefficient IT workflows? ServiceNow ITSM helps enterprises automate service delivery, reduce costs, and boost productivity—all on a unified cloud platform.

🔹 Key Benefits: ✅ 50%+ faster incident resolution ✅ AI-powered self-service (Virtual Agent, Now Assist) ✅ End-to-end IT asset & change management ✅ Seamless CMDB integration

As a ServiceNow Premier Partner, Royal Cyber helps you: ✔️ Migrate from legacy ITSM systems ✔️ Deploy AI-driven automation (Predictive Intelligence, Process Mining) ✔️ Optimize workflows with ServiceNow Pro/Enterprise

Learn more: https://www.royalcyber.com/technologies/servicenow-itsm/

[impossiblegardenpeanut]

Unlocking Information Cloud Solutions: Powering Agile, Intelligent Enterprises

Introduction

In an era where data is the backbone of every organization, agility and intelligence are key to staying competitive. Businesses today need secure, scalable, and integrated solutions that break down silos and transform information into actionable insights. Information Cloud Solutions enable just that—offering a centralized ecosystem to manage, analyze, and act on data across departments, platforms, and geographies.

This blog explores the core capabilities of modern Information Cloud Solutions and how they empower enterprises to accelerate digital transformation, enhance collaboration, and make smarter decisions faster.

What Are Information Cloud Solutions?

Information Cloud Solutions are platforms that provide secure and scalable infrastructure for managing enterprise data and digital content in the cloud. They combine cloud storage, data integration, collaboration tools, and AI-powered analytics to deliver:

Unified access to structured and unstructured data

Intelligent data management and governance

Scalable collaboration across teams and locations

Integration with enterprise apps like ERP, CRM, and more

Advanced analytics and real-time insights

These platforms help businesses turn information into a strategic asset—ensuring that the right people have access to the right data at the right time.

Why Information Cloud Solutions Matter

In today’s digital-first economy, information overload is a real challenge. Without a centralized, intelligent cloud solution, organizations risk data duplication, security breaches, and operational inefficiencies. Information Cloud Solutions enable:

Seamless collaboration across departments and geographies

Enhanced decision-making with real-time data insights

Improved compliance, security, and control

Faster innovation cycles and product development

Greater agility to respond to market shifts

Core Capabilities of Information Cloud Solutions

Centralized Data Repository All enterprise data—whether from ERP, CRM, emails, or documents—is stored and managed in a single cloud environment. Benefit: Eliminates data silos and improves cross-functional collaboration.

Advanced Integration Capabilities Connect with popular enterprise tools such as Microsoft 365, Salesforce, SAP, and ServiceNow using APIs and integration hubs. Why it matters: Enables real-time data exchange and unified workflows.

AI-Powered Insights Leverage machine learning and natural language processing to extract insights, predict trends, and automate decisions. Pro Tip: Use AI to summarize documents, detect anomalies, and surface relevant content.

Robust Data Security & Compliance End-to-end encryption, role-based access, and compliance with standards like GDPR, HIPAA, and ISO. Outcome: Maintains trust, protects sensitive data, and ensures audit-readiness.

Low-Code Content Applications Develop custom apps for managing content lifecycles, approvals, and workflows without heavy coding. Result: Empowers teams to innovate without overburdening IT.

Scalable Cloud Infrastructure Elastic, cloud-native architecture that grows with your business. Why it helps: Ensures performance, availability, and cost-efficiency as demands scale.

Collaborative Workspaces Real-time editing, file sharing, and task management integrated into a single workspace. Tip: Enhance team productivity by bringing communication and content into one hub.

Real-World Use Cases of Information Cloud Solutions

🔹 Digital Content Management Organize, tag, and retrieve enterprise documents quickly across departments.

🔹 Product Development Collaboration Design, review, and iterate on product specs in a shared cloud workspace.

🔹 Regulatory Compliance Audits Automate data classification and access logs to streamline audit preparation.

Benefits of Information Cloud Solutions

Faster decision-making through centralized data access

Enhanced collaboration with unified content tools

Reduced IT costs with scalable cloud infrastructure

Stronger data governance and regulatory compliance

Customizable workflows through low-code tools

AI-powered automation and actionable insights

Future-Proofing Your Enterprise with Information Cloud

To stay resilient and competitive:

Invest in integration-friendly cloud platforms

Use AI to drive smarter information management

Train teams on using collaborative and analytics tools

Align cloud strategies with business growth goals

Continuously monitor usage and optimize performance

Conclusion

Information Cloud Solutions provide the digital foundation enterprises need to thrive in a fast-moving, data-driven world. By centralizing content, enabling real-time collaboration, and integrating intelligence into everyday workflows, these platforms empower businesses to innovate with speed and confidence.

At Prophecy Technologies, we help businesses leverage leading Information Cloud Solutions to build smarter workflows, foster collaboration, and unlock new business value—turning information into transformation.

[industrystudyreport]

From Risk Mitigation to Compliance: Applications of Procurement Analytics Explained

The global procurement analytics market was valued at USD 2.88 billion in 2021 and is projected to reach USD 18.18 billion by 2030, demonstrating a robust compound annual growth rate (CAGR) of 23.6% from 2022 to 2030. This significant expansion is driven by the increasing demand for operational efficiency across industries. Businesses are leveraging advanced data analytics to gain critical insights for negotiations, performance management, vendor segmentation, and annual purchasing plans. Procurement departments, rich in data like transaction history and expenditure details, can significantly enhance business decisions by applying intelligent argumentation and analytics to this information.

Automation plays a pivotal role in the procurement analytics market's growth. Another key driver for high demand is the considerable need for organizations to effectively manage contracts and ensure compliance. For example, ServiceNow, a U.S.-based software company, has enhanced its procurement service management feature, aiming to automate and streamline procurement workflows.

Key Market Trends & Insights:

Regional Dominance: North America held the largest revenue share, exceeding 40% in 2021, and is anticipated to maintain its leading position throughout the forecast period.

Component Leadership: The solution segment dominated the market in 2021, accounting for over 70% of the revenue share, encompassing both solutions and services.

Deployment Preference: The on-premise segment secured the largest revenue share, above 53% in 2021. On-premises solutions typically require an enterprise to purchase a software license or copy.

Application Focus: Supply chain management emerged as the leading application segment, holding more than 30% of the revenue share in 2021. This growth is fueled by the rising adoption of procurement processes that aid in collecting, classifying, and analyzing spending data through specialized software.

Organization Size Impact: Large enterprises dominated the market in 2021, holding approximately 76% of the market share. Small and medium enterprises also incur expenses related to software purchases and subscription services.

Vertical Performance: The telecom and IT segment led the market in 2021 with a share exceeding 18%. However, the adoption of procurement analytics in the manufacturing sector is notably high.

Order a free sample PDF of the Procurement Analytics Market Intelligence Study, published by Grand View Research.

Market Size & Forecast

2021 Market Size: USD 2.88 Billion

2030 Projected Market Size: USD 18.18 Billion

CAGR (2022 - 2030): 23.6%

North America: Largest market in 2021

Asia Pacific: Fastest growing market

Key Companies & Market Share Insights

Major competitors in the procurement analytics market are primarily focused on innovation and continuously updating their product portfolios to secure a competitive advantage. A notable example is Oracle Corporation, a key player in this market, which in August 2021 released an updated version of its Cloud Procurement. Oracle's solutions, including Oracle Fusion Cloud Enterprise Resource Planning and Oracle Fusion Cloud Supply Chain & Manufacturing, are designed to mitigate risks, reduce costs, and streamline supply chain management.

Companies are also investing in acquisitions and backward integration as strategies to reduce costs and enhance operational efficacy. For instance, in July 2021, Bain Capital, a private equity firm based in Boston, acquired PartsSource. PartsSource operates as a B2B marketplace and healthcare services provider, connecting approximately 19,000 clinics and hospitals with over 6,000 OEM manufacturers across the U.S. Their precision procurement analytics solution empowers hospitals to minimize waste, reduce risk, and improve overall supply chain visibility.

Key Players

SAP

Oracle

SAS Institute

Coupa Software

Genpact

Rosslyn Data Technologies

Microsoft

IBM

Cisco

GEP

Explore Horizon Databook - The world's most expansive market intelligence platform developed by Grand View Research.

Conclusion

The procurement analytics market is experiencing rapid growth, driven by the critical need for operational efficiency, data-driven decision-making, and robust contract and compliance management across all industries. Key trends highlight North America's continued market leadership and the dominance of solutions, on-premise deployments, and supply chain management applications. Large enterprises are currently the primary adopters, with the telecom and IT sector leading, though manufacturing shows strong adoption. The market's evolution is significantly shaped by major players focusing on innovation, product portfolio expansion, and strategic acquisitions to enhance capabilities and competitive advantage.

[rajaganapathi114]

Unlocking the Power of ServiceNow: A Deep Dive into Integration Types

In an era where digital transformation is paramount, ServiceNow stands out as a powerful platform for IT service management (ITSM). However, the true potential of ServiceNow is unlocked through its various integration capabilities. In this blog, we'll take a deep dive into the different types of ServiceNow integrations and explore how they can enhance your organizational efficiency and effectiveness.

If you want to advance your career at the Servicenow Training in Chennai you need to take a systematic approach and join up for a course that best suits your interests and will greatly expand your learning path.

Why Integration Matters

Integrating ServiceNow with other applications and systems is essential for creating streamlined workflows and ensuring seamless data flow. Effective integration not only enhances service delivery but also fosters collaboration across departments, driving better business outcomes.

Types of ServiceNow Integrations

1. API Integrations

ServiceNow offers a comprehensive set of REST and SOAP APIs that facilitate integration with external systems. These APIs enable organizations to automate the exchange of data, allowing for real-time updates and enhanced operational efficiency.

Key Benefits:

Real-Time Synchronization: Ensures data consistency across platforms.

Reduced Manual Work: Minimizes errors associated with manual data entry.

Enhanced Flexibility: Easily adapt to changing business needs.

2. Third-Party Application Integrations

ServiceNow seamlessly integrates with a variety of third-party applications, including Salesforce, Microsoft Teams, and Jira. These integrations enable teams to access and share information effortlessly, improving collaboration and communication.

Key Benefits:

Streamlined Collaboration: Keeps teams aligned and informed.

Improved Workflow Efficiency: Reduces the time spent switching between applications.

Centralized Information: Provides a single view of service requests and incidents.

3. Orchestration Integrations

Orchestration allows organizations to automate complex processes that span multiple systems. By integrating with tools like Active Directory and cloud services, ServiceNow can perform tasks based on predefined triggers, streamlining operations.

Key Benefits:

Operational Efficiency: Automates repetitive tasks to save time.

Faster Response Times: Speeds up incident resolution through automation.

Cost Reduction: Lowers operational costs by eliminating manual processes.

With the aid of Best Online Training & Placement programs, which offer comprehensive training and job placement support to anyone looking to develop their talents, it's easier to learn this tool and advance your career.

4. Event Management Integrations

Integrating ServiceNow with event management tools helps organizations monitor their IT environments proactively. This integration enables automatic incident creation in response to alerts from monitoring systems, enhancing reliability.

Key Benefits:

Proactive Monitoring: Detects issues before they escalate into problems.

Enhanced Service Availability: Improves uptime and reliability of IT services.

Data-Driven Insights: Offers valuable insights into system performance.

5. Data Import/Export Integrations

ServiceNow provides various methods for importing and exporting data, facilitating the transition from legacy systems or integration with data warehouses. This capability is crucial for consolidating information and enhancing reporting.

Key Benefits:

Efficient Data Migration: Simplifies the transition from old systems.

Comprehensive Reporting: Enables better analysis through consolidated data.

Informed Decision-Making: Supports strategic planning with unified data access.

6. Custom Integrations

For unique business requirements, organizations can develop custom integrations using ServiceNow's scripting capabilities. This flexibility allows businesses to create tailored solutions that fit their specific processes.

Key Benefits:

Tailored Solutions: Custom-built to align with organizational goals.

Adaptability: Easily adjust to evolving business needs.

Optimized Processes: Streamlines workflows based on unique requirements.

Conclusion

Unlocking the power of ServiceNow through effective integration is crucial for organizations aiming to enhance their operational efficiency and service delivery. By understanding and implementing various integration types—API, third-party applications, orchestration, event management, data import/export, and custom solutions—organizations can create streamlined workflows, improve collaboration, and make data-driven decisions.

[altdigitaltechnologies]

Top Platforms Enterprises Are Switching to in 2025

A Strategic Look at What’s Powering the Next Wave of Digital Transformation

According to our further move into 2025, the enterprise technology sphere is massively changing. Companies do not expect to be content anymore with the legacy platforms that provide inflexible silo solutions. They are instead going to the latest, cloud-native, artificial intelligence-enriched platforms that drive agility, scale, and customer-centric innovation.

We at Alt Digital Technologies are partnering with progressive businesses that are transitioning through this transformation. In our experience in the industry, these are the best platforms to which organizations are currently migrating in 2025, and the reason why these platforms are taking the lead.

1. commercetools – The Rise of Composable Commerce

With monolithic eCommerce systems starting to display their weakness, companies are turning toward commercetools, due to its headless/ API-first features. It provides the opportunity to create unique storefronts, connect new services fast, and provide their customers with omnichannel experiences.

Why enterprises are switching:

True composability for rapid experimentation

Seamless integration with CMS, ERP, CRM

Ideal for global commerce scalability

Alt Digital Insight: As a team of commercetools experts, we are supporting brands in starting to move beyond out-of-the-box eCommerce designs to more tail objet-oriented, top-performing digital shops.

2. Salesforce Industries (Vlocity) – Personalized Engagement at Scale

Salesforce still defines the CRM sector, but it is its industry cloud products (such as Vlocity) that are attracting the attention of big enterprises in 2025. Whether in financial services or telecom, they provide domain capabilities that are deeply coupled with the power of Salesforce data and AI.

Why it’s trending:

Industry-tailored data models and workflows

Built-in AI for guided selling and service

Faster time-to-market for CX innovations

Alt Digital Insight: Our area of expertise is to tailor Salesforce Industries so that businesses can get the most out of automation, compliance, and personalization of customers.

3. Adobe Experience Platform (AEP) – The Experience Data Powerhouse

Adobe Experience Platform is gaining some popularity as the customer data serve as the foundation of the marketing and CX strategies. AEP is a point where data of various sources can be centralized, subject to real-time intelligence, and drives continuous customer smooth, personalization.

Why it’s rising:

Unified customer profiles with real-time updates

Integration with Adobe Campaign, Target, and AEM

Scalable AI-driven personalization

Alt Digital Insight: We are an Adobe Experience Cloud partner. This is why we assist brands in unleashing the full power of AEP transforming disjointed data into linked experiences.

4. SAP S/4HANA Cloud – The New Core of Digital ERP

The ease of doing business, its intelligent automation, and real-time analytics are fast decommissioning legacy ERP systems in favor of SAP S/4HANA Cloud. Later in 2025, S/4HANA is being migrated by many large enterprises in their digital core transformation.

Why it matters:

Real-time data for faster decisions

Embedded AI for predictive insights

Seamless integration with supply chain, finance, HR

Alt Digital Insight: We also use custom workflows to support the needs of larger enterprises, and our ERP experts can make the migrating to S/4HANA effortless.

5. ServiceNow – Reimagining Digital Workflows

Companies are putting on ServiceNow to automate and streamline the mundane workflows inside and outside. ServiceNow has end-to-end visibility and efficiency, supplemented by a strong low-code platform, in all aspects of IT operations, customer service and beyond.

Why it’s winning:

Unified platform for ITSM, HR, and CX operations

AI-powered automation and workflow orchestration

Scalable for global enterprise needs

Alt Digital Insight: We also enable clients to digitize their operations and diminish friction in business processes with the help of modular capabilities of ServiceNow.

6. Microsoft Power Platform – Low-Code Revolution in Action

As digital agility has become a central enterprise objective, Microsoft Power Platform (Power BI, Power Apps, Power Automate, and Power Virtual Agents) is allowing citizen development in ways it has never been done before.

Why it’s popular:

Democratizes app development across teams

Strong integration with Microsoft 365 and Azure

Speeds up automation and data visualization efforts

Alt Digital Insight: We help organizations develop enterprise level apps and workflows to help them move faster with making decisions and to make them less manual.

7. Kubernetes & Cloud-Native Ecosystems (AWS, Azure, GCP)

Digital transformation is based on cloud-native infrastructure. Businesses are adopting Kubernetes and AWS, Azure, and Google cloud services to construct scalable, resilient, and modern applications architecture.

Why it’s foundational:

Enables microservices, containerization, and CI/CD

Greater scalability, cost-efficiency, and uptime

Supports innovation velocity with DevOps best practices

Alt Digital Insight: Our cloud engineering and DevOps professionals assist companies to modernize existing systems and enable businesses to run scalable and safe solutions.

Final Thoughts: The Shift Is Strategic, Not Just Technological

Not only do all these platforms possess superior technology, but they also have something in common, which is business agility, data intelligence, and user-centered design. They are not only implementing tools, but they are creating digital ecosystems that can change with their customers and markets.

We not only implement things at Alt Digital Technologies, but we are partners in transformation. Whatever the force to change the platform to the headless commerce model, unleash the potential of AI in CRM, or re-architect your data layer, our expertise is comprehensive to ensure your platform shift turns out to be a success.

[cybersecurityict]

Digital Transformation Market Booms as Organizations Prioritize Agility and Innovation

Digital Transformation Market was valued at USD 895.7 Billion in 2023 and is expected to reach USD 6877.6 Billion by 2032 and grow at a CAGR of 25.44% from 2024-2032.

Digital Transformation Market is witnessing exponential growth as enterprises across industries adopt advanced technologies to modernize operations, enhance customer engagement, and drive innovation. From cloud computing to artificial intelligence, organizations are investing heavily to stay competitive in an increasingly digital-first world.

U.S. Leads the Charge with Scalable Digital Infrastructure and Tech-Driven Enterprise Growth

Digital Transformation Market continues to evolve as companies realign their business models to meet the demands of the digital economy. Automation, data-driven decision-making, and seamless user experiences are becoming non-negotiables for long-term success and operational agility.

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Market Keyplayers:

Microsoft - Microsoft Azure

IBM - IBM Watson

Salesforce - Salesforce Customer 360

Oracle - Oracle Cloud Infrastructure

SAP - SAP S/4HANA

Google - Google Cloud Platform

Amazon Web Services (AWS) - AWS Lambda

Cisco - Cisco Meraki

Accenture - myConcerto

Deloitte - Deloitte Digital

Infosys - Infosys Digital Services

Capgemini - Capgemini Cloud Services

Wipro - Wipro HOLMES

HCL Technologies - HCL Digital Transformation Services

Adobe - Adobe Experience Cloud

TCS (Tata Consultancy Services) - TCS BaNCS

ServiceNow - ServiceNow ITSM

Atos - Atos Digital Transformation Solutions

Zebra Technologies - Zebra's SmartVision

Pega - Pega Customer Decision Hub

Market Analysis

The Digital Transformation Market is being driven by a convergence of emerging technologies, changing consumer behavior, and a need for business resilience. In the U.S., digital adoption is accelerating due to strong cloud infrastructure and a thriving innovation ecosystem. Meanwhile, global enterprises are integrating digital tools to boost productivity, streamline workflows, and meet the rising expectations of digitally savvy customers.

Enterprise digitalization spans across multiple sectors—retail, manufacturing, healthcare, BFSI, and education—creating demand for integrated platforms, AI-driven analytics, cybersecurity, and collaborative tools. The rise in remote and hybrid work models has further reinforced the need for robust digital ecosystems.

Market Trends

Rapid adoption of AI and machine learning for predictive analytics

Expansion of cloud-native applications and edge computing

Increased focus on cybersecurity and data privacy

Integration of Internet of Things (IoT) for smart operations

Use of low-code/no-code platforms for agile development

Growth in digital customer experience (CX) tools

Implementation of blockchain for secure transactions

Market Scope

The Digital Transformation Market covers a wide spectrum of technologies and services that are redefining business capabilities. Companies are looking for scalable, flexible, and secure solutions that can be customized to meet specific industry needs.

End-to-end cloud migration services

AI-enhanced data analytics platforms

Workflow automation and robotic process automation (RPA)

Cross-functional collaboration tools

Industry-specific digital solutions for BFSI, healthcare, retail

Omnichannel customer engagement platforms

Access Complete Report: https://www.snsinsider.com/reports/digital-transformation-market-2834 

Forecast Outlook

Looking ahead, the Digital Transformation Market is set to accelerate as organizations prioritize digital-first strategies to future-proof operations and foster innovation. With digital maturity now a key performance indicator, companies are shifting from legacy systems to modern, integrated platforms. Investment in emerging tech will intensify, driven by competitive pressures and a growing need for real-time intelligence, agility, and sustainability. The U.S. will remain a major growth engine, with enterprises in Europe and Asia-Pacific rapidly closing the gap.

Conclusion

The Digital Transformation Market is no longer a choice—it’s a strategic imperative. As organizations look to outperform in dynamic and uncertain environments, the ability to adapt, automate, and innovate will be the cornerstone of success. Businesses that embrace transformation not just as a tech upgrade but as a cultural and operational shift will unlock long-term value, customer loyalty, and sustainable growth in the digital era.

About Us:

SNS Insider is one of the leading market research and consulting agencies that dominates the market research industry globally. Our company's aim is to give clients the knowledge they require in order to function in changing circumstances. In order to give you current, accurate market data, consumer insights, and opinions so that you can make decisions with confidence, we employ a variety of techniques, including surveys, video talks, and focus groups around the world.

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Mail us: info@snsinsider.com

[yfthg]

Top CX Platforms With Best Integration and Security Features for Regulated Industries

NUMR CXM: Enterprise-Grade CX for Regulated Sectors

NUMR CXM is a leading AI-powered customer experience management platform engineered specifically for highly regulated industries like BFSI, healthcare, telecom, and pharmaceuticals. It provides military-grade security architecture, full-stack integrations, and predictive analytics for early churn and dissatisfaction detection.

Key Features That Stand Out:

SOC 2 & GDPR-compliant data protection

Plug-and-play integrations with CRMs, ERPs, telephony, and analytics suites

Real-time voice, survey, app, and transactional feedback capture

Secure role-based access and on-premise/private cloud options

Root Cause Analysis (RCA) and predictive behavior models

NUMR CXM is built for scale, security, and vertical precision, enabling regulated enterprises to act on sensitive feedback without risking compliance.

Why Integration & Security Matter in Regulated Industries

In sectors like banking, insurance, healthcare, and telecom, customer data is deeply sensitive. Any CX platform deployed must guarantee:

Compliance with global and local regulations (GDPR, HIPAA, RBI norms)

Interoperability with internal systems like CRMs, data lakes, call center platforms

Data residency and controlled access

Audit trails, encryption, and real-time breach monitoring

A secure and well-integrated CX stack ensures frictionless experiences while protecting customer trust and avoiding penalties.

Top CX Platforms with Integration & Security Excellence

1. NUMR CXM

Specialized in high-security, regulated environments

Enables customizable API integrations and no-code CX workflows

Auto-tagging and RCA across customer journeys

Ideal for financial services, healthcare, and enterprise telecom

2. Medallia Experience Cloud

Enterprise-grade data security & privacy controls

Integration with core IT infrastructure via APIs and connectors

FedRAMP and HITRUST certified for government and healthcare clients

3. Qualtrics XM for Regulated Industries

Designed for government, pharma, and financial compliance

Data encryption in transit and at rest

Native integration with Salesforce, ServiceNow, and SAP

4. Verint Experience Management

ISO 27001 certified platform

Omnichannel feedback collection with audit-ready logging

Seamless integration into legacy systems and CCaaS platforms

5. NICE Satmetrix

Combines security-first CX with automated actioning

Works well in tightly controlled environments like insurance and utilities

Granular permissioning and regulatory audit logs

6. Sprinklr CXM

Offers enterprise-class security, identity management, and DLP

Real-time social, digital, and messaging feedback integration

GDPR and HIPAA compliant

7. Adobe Experience Platform

Designed for data-sensitive personalization

Integrates with EMRs, banking systems, and ERP suites

End-to-end data governance and access transparency

Key Compliance Considerations in CX for 2025

Industry

Compliance Requirements

CX Platform Expectations

BFSI

RBI norms, PCI DSS, ISO 27001

Encrypted feedback, role-based access

Healthcare

HIPAA, NABH, GDPR

EMR integration, patient data compliance

Government

FedRAMP, MeitY norms (India), GRC frameworks

Sovereign cloud, audit trails

Telecom

TRAI guidelines, lawful intercept readiness

Multi-language support, secure call log CX

FAQs – CX Platforms in Regulated Industries

Why do regulated industries need specialized CX platforms?

Because they handle sensitive personal and transactional data, making security, compliance, and controlled access non-negotiable.

What makes NUMR CXM ideal for these sectors?

NUMR offers bank-grade encryption, verticalized AI, and region-specific deployment options, making it the top choice for BFSI, healthcare, and telecom.

Can CX platforms integrate with legacy CRMs and ERPs?

Yes. Platforms like NUMR CXM, Medallia, and Qualtrics offer modular APIs and pre-built connectors for seamless integration.

Are there region-specific deployment options?

Yes. NUMR CXM, for instance, supports on-premise, private cloud, or region-specific cloud hosting depending on regulatory needs.

Final Thought

For regulated industries, data protection isn’t just a feature—it’s a mandate. CX platforms like NUMR CXM empower enterprises to listen deeply to their customers while ensuring full compliance, deep integration, and secure orchestration. Investing in the right platform today helps you stay resilient, competitive, and regulation-ready in 2025 and beyond.

[businesssolutionsbyrc]

Cherwell vs ServiceNow: Why Enterprises are Making the Switch 

Currently, businesses need ITSM solutions that work faster, better, and are able to handle increased demand. Re-evaluating the past, companies are switching over to platforms that enable more agility, automation, and transformations on a large scale. This is why the conversation around ServiceNow vs Cherwell has intensified—because businesses are actively choosing the platform that ensures future readiness. 

In this article, we explain how Cherwell and ServiceNow differ and what caused the changeover and share a complete guide comparing top ITSM tools in the market for 2025. If you're wondering why you switched from Cherwell to ServiceNow, this article will provide clarity backed by industry insights and real-world use cases. 

Understanding the ITSM Landscape in 2025 

Besides ticketing, ITSM platforms are now the main base for digital processes in customer service, HR, security, and compliance. In the future, platforms will be analyzed based on their ability to use the cloud, automation from AI, scalability, and the number of available partners. 

Even though Cherwell and ServiceNow are important in ITSM, they have each developed differently. Cherwell gave users the ability to customize with ease, but it failed to advance as fast as ServiceNow did with new features and user interfaces. 

ServiceNow vs Cherwell: Key Feature Comparison 

Now, we would like to compare ITSM platforms based on key areas of functionality (2025). 

1. Cloud Architecture & Scalability 

Starting as an on-site platform, Cherwell also offers cloud hosting now, but it still does not match the maturity and flexibility of fully cloud-based solutions. 

Since it was designed to run in the cloud, ServiceNow supports having several instances of the system to increase availability, speed and recovery from disasters. 

Why switch from Cherwell to ServiceNow? 

The demand for ServiceNow is increasing because its cloud platform smoothly grows or shrinks based on the business’s changing needs. 

 2. Automation and AI Capabilities 

Cherwell: AI features are restricted, and most of the automation is created by following rules and requires extensive changes. 

ServiceNow uses AI and machine learning together with Predictive Intelligence, Virtual Agents and the Workflow Automation Engine. 

Why switch from Cherwell to ServiceNow? 

ServiceNow vs Cherwell becomes an easy choice when AI-powered decision-making and automated workflows become essential for IT and business operations. 

3. Integration Ecosystem 

Cherwell: REST APIs are available, and some integrations are possible. Nonetheless, setup is mainly done manually. 

ServiceNow comes with an IntegrationHub, approved connectors and easy-to-use low-code tools that help integrate SAP, Microsoft, Salesforce and many other applications. 

 Why switch from Cherwell to ServiceNow? 

When companies need constant linkage between systems, ServiceNow does it much better than Cherwell. 

4. Customization features & Development tools 

Because of the complexity, it may be challenging for Blueprint editor to keep customizations up to date. 

ServiceNow gives users App Engine Studio, Flow Designer and interfaces made with low code or no code to support fast development and regular updates. 

Why switch from Cherwell to ServiceNow? 

With ServiceNow, IT teams can benefit from a new development platform that requires little scripting and puts a stronger focus on innovation. 

5. User Interface and User Experience 

Cherwell: The user interface looks old and is not well suited for use on mobile devices. 

ServiceNow lets users enjoy an updated, easy-to-use interface from their desktops or mobile devices. It offers all users a reliable way to work with their settings. 

 Why switch from Cherwell to ServiceNow? 

In the debate of ServiceNow vs Cherwell, ServiceNow wins with its focus on user experience—vital for adoption across business functions. 

Why Switch from Cherwell to ServiceNow: Top Business Drivers 

It is a major decision when you choose to leave one ITSM platform for another. This is why enterprises are moving from Cherwell to ServiceNow: 

1. Future-Proof Platform Strategy 

ServiceNow supports digital transformation by adding HR, finance, legal, and customer service workflow capabilities to its ITSM platform. After Ivanti purchased Cherwell, the lack of a wide roadmap and lack of investment in different areas brought concerns about future developments. 

2. Lower Total Cost of Ownership (TCO)€ 

Even though Cherwell’s setup costs are not high, spending a lot more on maintenance, integrations, and lack of automation makes the TCO higher than other systems in the long run. While ServiceNow comes with higher fees, it still brings about more benefits by way of automation, less time spent handling outages, and less time spent on manual tasks. 

3. Compliance and Security 

ServiceNow meets requirements in GDPR, HIPAA, FedRAMP and ISO 27001, which makes it secure for enterprises. Though Cherwell meets many requirements, it is lacking when it comes to international security and live compliance checkers. 

Real-World Use Case: Royal Cyber's Expertise in Migration 

With a smart step-by-step process, Royal Cyber has helped many Fortune 500 companies move from Cherwell to ServiceNow. Several actions are included in our process. 

Assessment and Readiness Check 

Data Mapping & Blueprint Translation 

Custom App Re-Development on ServiceNow 

End-to-End Testing and User Training 

Post-Migration Optimization & Support 

We aim to prevent business interruptions, complete the transformation as smoothly as possible and ensure the full advantages of ServiceNow can be enjoyed by your technology systems. 

ITSM Platform Comparison 2025: Summary Table 

Take the Best Choice by Going with Royal Cyber 

Royal Cyber offers guidance to businesses that want to improve their IT platforms with more effective strategies. If you're still weighing your options in the ServiceNow vs Cherwell debate, we offer: 

Free platform health checks 

ROI & cost-benefit analysis 

Customized migration roadmap 

Training and 24/7 post-go-live support 

Conclusion: Choose a Platform That Grows with You 

Because ITSM is moving so fast, relying on old technology might slow your progress in the digital world. In comparing ServiceNow vs Cherwell, the decision ultimately comes down to whether you want a platform that merely supports IT tasks or one that drives enterprise-wide innovation. 

Why switch from Cherwell to ServiceNow? ServiceNow deals with current requirements and prepares for future digital business opportunities. Royal Cyber is the best place to go when making a move to technology. You can rely on us and contact us to assist you with moving, improving, and developing with ServiceNow. 

[patientlygrimzephyr]

Why ServiceNow Course in Online is the Best Choice for IT Career Growth?

The demand for cloud-based service platforms has been growing steadily, and ServiceNow has positioned itself as the market leader in IT Service Management (ITSM). Whether you are a fresher or an experienced IT professional, learning ServiceNow can be a turning point in your career. If you want to gain these valuable skills with flexibility and convenience, opting for a ServiceNow Course in Online mode is the perfect solution. At LearnoVita, we offer a comprehensive and practical ServiceNow online training program to help you master this powerful platform.

What is ServiceNow and Why Learn It?

ServiceNow is a widely adopted platform that automates IT workflows and helps organizations enhance their service delivery processes. It covers areas like ITSM, IT Operations Management (ITOM), Security Operations, HR Service Delivery, and Customer Service Management. Top global companies rely on ServiceNow to optimize their IT infrastructure and improve operational efficiency.

Learning ServiceNow not only boosts your technical knowledge but also opens up lucrative job opportunities such as ServiceNow Administrator, Developer, and Consultant. These roles are in high demand and offer excellent salary packages across the world.

Advantages of Choosing ServiceNow Course in Online Mode at LearnoVita

Learn at Your Pace Online learning allows you to control your schedule. Whether you are working full-time or pursuing studies, our ServiceNow Course in Online format lets you balance your commitments while upgrading your skills.

Interactive Sessions with Industry Experts At LearnoVita, the course is delivered by certified ServiceNow professionals who bring real-world experience into the virtual classroom. You get to solve practical problems and understand how ServiceNow is used in real projects.

Hands-on Practical Training Theory alone isn’t enough. That’s why our training includes practical exercises, real-time project work, and access to ServiceNow environments for hands-on learning. You’ll practice building applications, automating workflows, and managing IT services.

Comprehensive Curriculum Our ServiceNow Course in Online covers everything from the basics to advanced concepts. Topics include:

ServiceNow Introduction & User Interface

ITSM Processes (Incident, Problem, Change)

Service Catalog & Request Management

CMDB Configuration

Workflow & Flow Designer

Client & Server-side Scripting

Integration Techniques

Performance Analytics and Reporting

Certification & Job Support LearnoVita prepares you for ServiceNow certification exams such as CSA, CIS, and CAD. We also offer career support, mock interviews, and placement assistance to help you land your dream job.

Who Can Enroll?

Fresh Graduates

IT Professionals

System Admins

Software Developers

Project Managers

Business Analysts

No prior ServiceNow experience is required, making this course beginner-friendly.

Conclusion

Choosing a ServiceNow Course in Online mode from LearnoVita is a smart investment in your career. With practical learning, expert mentorship, and placement support, you can build the skills needed to thrive in the ever-growing IT industry.

Enroll Today at LearnoVita! 📧 info@learnovita.com | 🌐 www.learnovita.com |