#sap cx

[spadoomsblog]

Create Unparalleled Customer Experiences with SAP CX Suite!

In the digital age, where customer expectations are soaring sky-high, businesses are ardently seeking solutions that not only meet but exceed these expectations, crafting a customer journey that’s seamless, personalized, and memorable. This is where Spadoom, your Swiss SAP Gold Partner, steps into the limelight, offering impeccable SAP Service Cloud Solutions that are not merely about meeting needs but about architecting customer journeys that tell a story, your story.

SAP CX Suite – A Symphony of Exceptional Customer Experiences

SAP Customer Experience (CX) Suite is not just a tool; it’s a strategy, a methodology that propels your business into the future by intelligently connecting every facet of your organization to your customers in real-time. It’s about creating experiences that resonate, that understand the customer even before they know what they want. From e-commerce solutions that enable you to launch innovative business models to customer service solutions that ensure your brand promise is always upheld, SAP CX Suite is your ticket to a world where every customer interaction is not a transaction but a meaningful connection.

Spadoom – Your Navigator in the SAP CX Odyssey

Spadoom, with its offices spanning across Switzerland, Germany, Italy, India, and the USA, is not just a service provider; we are your partners in this journey towards customer experience excellence. Our expertise in SAP implementation, especially in SAP CX, is not just about technology implementation but about weaving technology into the very fabric of your organizational strategy, ensuring that every byte of data, every line of code, is aligned with your vision, your promise to your customers.

Why Spadoom?

Our niche in SAP implementation, particularly SAP CX, is backed by a robust digital strategy, cloud consulting, operations excellence, Azure implementation, and custom software development solutions that cater to a myriad of industries including Automotive, Consumer Goods, Medical, Chemical, Industrial Equipment, and Retail. Our mission is to be the catalyst that accelerates your digital transformation journey, ensuring that every touchpoint, every interaction that your customers have with your brand, is not just satisfying but enchanting.

Elevate Your E-Commerce with Spadoom

In the realm of e-commerce, where the digital storefront is your first and most crucial interaction point with your customers, Spadoom ensures that your SAP Commerce Cloud is not just a platform but an experience. From migrating your SAP Commerce Cloud installations from On-Premise to the Cloud to ensuring readiness for the SAP Business Technology Platform (BTP), our services are designed to ensure that your online storefront is not just a place to buy but a place to experience, to belong.

Customer Service that Resonates

With Spadoom’s expertise in SAP Service Cloud, your customer service transcends from being a support function to being a customer success platform, ensuring that every issue is not just resolved but is an opportunity to wow your customer, to show them that they are heard, valued, and cherished.

Your Success, Our Promise

At Spadoom, your success is our success, your customers are our customers, and your promises are our promises. Let’s embark on this journey towards unparalleled customer experiences, towards crafting stories that will be told across platforms, across generations. Connect with Spadoom, and let’s create not just satisfied customers, but fans, advocates, and ambassadors for your brand.Ready to redefine customer experiences? Connect with Spadoom and let’s create the future, today!

[csaconsultant]

How to Choose the Right SAP CX Partner for Your Business

Are you looking for a SAP CX partner to help you transform your customer experience? Learn how to find the best SAP CX consultant for your business needs and goals. Read this blog to discover the key factors to consider when choosing a SAP CX partner.

[mykingdomforapen]

link click headcanons that are purely indulgent to me

Cheng Xiaoshi has the most versatile taste in film. He loves the buddy cop John Woo films with their ridiculous action and two partners reluctantly working together and ultimately each other with their lives (sounds familiar). As a kid he was obsessed with Doraemon and still nurses a soft spot for the cartoon. He also swoons over the cinematography of In The Mood for Love because whenever a camera is used well he will literally talk over the film to the poor sap watching with him and talk about why that camera angle was so good, why that lighting works and how they might have achieved it, the balance and the perspective and foreground and background and hey why are you turning the volume up so high?

Qiao Ling loves the wuxia dramas. When she was little she didn’t want to be a princess, she wanted to be a shaolin warrior. That’s why she’s so into martial arts. She watched them at an unrecommended young age and as a result would bug bb CXS to play pretend with her that they were sworn sibling warriors. Her favorite is Demi Gods and Semi Devils and naturally CXS is forced to play the damsel in distress or the bad guy, at any given point (a source of many childhood arguments). Nowadays, she still indulges in the show, and when no one else is around she and CXS will sometimes teasingly call each other by their wuxia alter ego names.

Lu Guang grew up with his grandparents and spent most of his childhood hanging out with his Nainai watching her favorite shows and eating sunflower seeds together on the sofa. As a result he is unironically very protective over the 1980s TV adaptation of Dream of the Red Chamber. Yes, it’s cheesy. Yes, the dramatic camera zooms are laughable. Yes, it is demonstrably From The Eighties. You can pry it from his cold dead hands. It makes him think of his Nainai and the two of them share Opinions about who should have fallen in love with whom.

[acuiti]

Reimagining Revenue in 2025: Subscription Monetization Trends That Matter

Explore the five key trends reshaping revenue in 2025  from real-time billing to XaaS models — and how Acuiti Labs empowers enterprises with SAP BRIM and Q2C solutions. Learn how leading businesses are scaling globally, personalizing pricing, and turning billing into a strategic CX advantage.

[yfthg]

Top CX Platforms With Best Integration and Security Features for Regulated Industries

NUMR CXM: Enterprise-Grade CX for Regulated Sectors

NUMR CXM is a leading AI-powered customer experience management platform engineered specifically for highly regulated industries like BFSI, healthcare, telecom, and pharmaceuticals. It provides military-grade security architecture, full-stack integrations, and predictive analytics for early churn and dissatisfaction detection.

Key Features That Stand Out:

SOC 2 & GDPR-compliant data protection

Plug-and-play integrations with CRMs, ERPs, telephony, and analytics suites

Real-time voice, survey, app, and transactional feedback capture

Secure role-based access and on-premise/private cloud options

Root Cause Analysis (RCA) and predictive behavior models

NUMR CXM is built for scale, security, and vertical precision, enabling regulated enterprises to act on sensitive feedback without risking compliance.

Why Integration & Security Matter in Regulated Industries

In sectors like banking, insurance, healthcare, and telecom, customer data is deeply sensitive. Any CX platform deployed must guarantee:

Compliance with global and local regulations (GDPR, HIPAA, RBI norms)

Interoperability with internal systems like CRMs, data lakes, call center platforms

Data residency and controlled access

Audit trails, encryption, and real-time breach monitoring

A secure and well-integrated CX stack ensures frictionless experiences while protecting customer trust and avoiding penalties.

Top CX Platforms with Integration & Security Excellence

1. NUMR CXM

Specialized in high-security, regulated environments

Enables customizable API integrations and no-code CX workflows

Auto-tagging and RCA across customer journeys

Ideal for financial services, healthcare, and enterprise telecom

2. Medallia Experience Cloud

Enterprise-grade data security & privacy controls

Integration with core IT infrastructure via APIs and connectors

FedRAMP and HITRUST certified for government and healthcare clients

3. Qualtrics XM for Regulated Industries

Designed for government, pharma, and financial compliance

Data encryption in transit and at rest

Native integration with Salesforce, ServiceNow, and SAP

4. Verint Experience Management

ISO 27001 certified platform

Omnichannel feedback collection with audit-ready logging

Seamless integration into legacy systems and CCaaS platforms

5. NICE Satmetrix

Combines security-first CX with automated actioning

Works well in tightly controlled environments like insurance and utilities

Granular permissioning and regulatory audit logs

6. Sprinklr CXM

Offers enterprise-class security, identity management, and DLP

Real-time social, digital, and messaging feedback integration

GDPR and HIPAA compliant

7. Adobe Experience Platform

Designed for data-sensitive personalization

Integrates with EMRs, banking systems, and ERP suites

End-to-end data governance and access transparency

Key Compliance Considerations in CX for 2025

Industry

Compliance Requirements

CX Platform Expectations

BFSI

RBI norms, PCI DSS, ISO 27001

Encrypted feedback, role-based access

Healthcare

HIPAA, NABH, GDPR

EMR integration, patient data compliance

Government

FedRAMP, MeitY norms (India), GRC frameworks

Sovereign cloud, audit trails

Telecom

TRAI guidelines, lawful intercept readiness

Multi-language support, secure call log CX

FAQs – CX Platforms in Regulated Industries

Why do regulated industries need specialized CX platforms?

Because they handle sensitive personal and transactional data, making security, compliance, and controlled access non-negotiable.

What makes NUMR CXM ideal for these sectors?

NUMR offers bank-grade encryption, verticalized AI, and region-specific deployment options, making it the top choice for BFSI, healthcare, and telecom.

Can CX platforms integrate with legacy CRMs and ERPs?

Yes. Platforms like NUMR CXM, Medallia, and Qualtrics offer modular APIs and pre-built connectors for seamless integration.

Are there region-specific deployment options?

Yes. NUMR CXM, for instance, supports on-premise, private cloud, or region-specific cloud hosting depending on regulatory needs.

Final Thought

For regulated industries, data protection isn’t just a feature—it’s a mandate. CX platforms like NUMR CXM empower enterprises to listen deeply to their customers while ensuring full compliance, deep integration, and secure orchestration. Investing in the right platform today helps you stay resilient, competitive, and regulation-ready in 2025 and beyond.

[christianbale121]

AI Voice Bot Development in 2025: What CTOs, Startups, and Enterprises Must Know Now

In 2025, AI voice bot development has emerged as a critical driver of innovation, scalability, and customer engagement across industries. From intelligent customer support to voice-driven commerce, AI-powered voice bots are rapidly becoming a cornerstone of enterprise digital strategies.

What was once considered futuristic is now fundamental—voice is the new interface, and businesses that fail to embrace it risk falling behind. As the technology matures, CTOs, startups, and large enterprises must rethink their approach to voice-enabled automation.

This blog explores what key decision-makers need to understand in 2025 about AI voice bot development, including the latest trends, essential technologies, strategic considerations, and deployment best practices.

🚀 Why Voice Bots Are No Longer Optional in 2025

The shift toward voice-first interactions is no longer a trend—it’s a global movement. With consumers using smart speakers, smartphones, and in-car assistants daily, voice-based engagement has become both expected and preferred.

According to recent industry data:

Over 65% of customers prefer voice over typing for customer service

70% of enterprises have either deployed or are actively investing in voice bots

Voice commerce is expected to exceed $80 billion globally by year-end

In 2025, AI voice bots are used not just in customer service, but also in HR, healthcare, finance, logistics, and even legal services—delivering natural, real-time conversations at scale.

🎯 What CTOs Must Know About AI Voice Bot Strategy

For Chief Technology Officers, AI voice bots offer both opportunity and complexity. Success depends on strategic alignment with the broader digital vision.

1. Voice as a Strategic Business Layer

Voice is not just a feature—it must be treated as a core channel. Integrate voice into your product roadmap, customer experience stack, and omnichannel architecture.

2. Scalability and Integration Are Critical

Choose platforms that offer easy integration with your existing CRM, data systems, and backend services (e.g., Salesforce, Zendesk, SAP). Your architecture should support API-first development and cloud scalability.

3. Security & Compliance Are Non-Negotiable

Voice bots must comply with GDPR, HIPAA, PCI DSS, and other regulations, depending on your industry. Implement voice biometrics, encryption, and role-based access to protect sensitive user data.

4. Cross-Platform Compatibility

Ensure your bot works seamlessly across devices—smartphones, IVR systems, smart speakers, and web apps. Users expect a consistent voice experience.

🧠 What Startups Must Know to Compete

AI voice bots are not just for enterprise giants. Startups are uniquely positioned to innovate rapidly and deploy voice-first solutions that disrupt traditional industries.

1. Leverage Open-Source and Cloud Tools

Startups can use platforms like Rasa, Dialogflow CX, and Amazon Lex to build powerful voice bots without heavy upfront investment. Combine with OpenAI’s Whisper and GPT-4 APIs for smarter NLP.

2. Prioritize Use Case Focus

Don’t try to build a bot that does everything. Focus on one specific pain point (e.g., appointment booking, order tracking, lead qualification) and build deep functionality around it.

3. UX Is Your Differentiator

Human-like interaction design, clear conversational flows, and empathetic voice responses can set your product apart. Use tools like Voiceflow to prototype and iterate fast.

4. Offer Voice as a SaaS or API

If you’re building a product, consider offering voice bot capabilities as a service. Startups like Talkdesk and PolyAI gained traction by packaging their voice solutions for easy enterprise integration.

🏢 What Enterprises Must Know to Scale Voice Successfully

Enterprises must move beyond pilots and proof-of-concepts. 2025 is the year to operationalize and scale voice across business units.

1. Voice Bots Must Be Omnichannel

Your voice bot should provide a seamless experience across web, mobile apps, smart devices, and call centers. Use platforms that support multi-channel deployment with centralized management.

2. Invest in Emotional Intelligence

Voice bots should be able to detect tone, stress, or urgency. Emotion AI is essential for delivering empathetic experiences and improving escalation logic.

3. Use Conversational Data to Drive CX

Analyze voice interaction logs to uncover user intent, identify pain points, and improve services. Platforms like Dashbot and Google Cloud Contact Center AI offer rich analytics dashboards.

4. Train on Industry-Specific Language

Generic bots often fail in niche domains. Train your voice models using real-world industry data (anonymized) for accurate understanding of jargon, compliance terms, and use case flows.

🔧 Key Technologies Powering AI Voice Bots in 2025

AI voice bots rely on a stack of sophisticated technologies that work together to deliver fluid, intelligent conversations:

🔹 Automatic Speech Recognition (ASR)

Converts spoken input into text. Leading tools:

Google Cloud Speech-to-Text

Amazon Transcribe

OpenAI Whisper

🔹 Natural Language Understanding (NLU)

Identifies user intent, extracts entities, and manages context. Popular engines:

Dialogflow CX

Rasa NLU

GPT-4 via OpenAI API

🔹 Text-to-Speech (TTS)

Speaks responses in a natural, emotionally expressive voice. Tools include:

Amazon Polly

Google Cloud TTS

WellSaid Labs for custom brand voices

🔹 Emotion AI

Analyzes tone, pitch, and pace to determine the speaker’s emotional state, improving bot response and user satisfaction.

✅ Best Practices for Successful Voice Bot Development

Whether you’re a CTO, founder, or product manager, follow these best practices to ensure a successful AI voice bot project:

1. Start With a Strong Use Case

Identify a high-impact problem your voice bot can solve—preferably where speed and availability are critical (e.g., support, scheduling, or real-time notifications).

2. Design for Natural Dialogues

Use conversation designers to craft realistic flows. Support interruptions, clarifications, and multi-turn exchanges that feel human.

3. Implement Clear Escalation Paths

Ensure the bot can transfer the user to a human agent when it reaches a dead end or detects user frustration.

4. Monitor and Continuously Improve

Analyze usage data to refine NLP models, update flows, and expand features. Use A/B testing to experiment with tone, phrasing, and personalization.

5. Focus on Accessibility

Design your voice bot to be inclusive—support different accents, languages, and speech patterns. Include voice-first support for visually impaired users.

📊 Key KPIs to Track Post-Deployment

Once deployed, measure your voice bot’s performance using these metrics:

Intent recognition accuracy

Average resolution time

Task completion rate

Call deflection rate

CSAT (Customer Satisfaction Score)

Escalation to human agent rate

Retention and repeat usage

Optimizing these KPIs ensures your voice bot adds measurable business value.

🔮 What the Future Holds for Voice Bots

AI voice bots are evolving rapidly. Here’s what to expect beyond 2025:

➤ Voice Biometric Authentication

Users will securely log in or verify identity using their voiceprint—no passwords needed.

➤ Voice in AR/VR and Metaverse

As virtual environments rise, voice will be the default interface for navigating, interacting, and transacting in 3D spaces.

➤ Proactive Voice Assistants

Voice bots will initiate conversations based on user behavior, lifecycle events, or predictive needs—like a virtual concierge or assistant.

➤ Industry-Specific LLMs for Voice

Sector-trained language models will power voice bots with hyper-specialized vocabulary and contextual awareness, improving performance in fields like legal, finance, or healthcare.

🧩 Final Thoughts: Voice is the Interface of the Future

AI voice bot development in 2025 is about more than automation—it’s about creating natural, intuitive, and intelligent experiences that align with how people live, work, and communicate.

[cybersecurityict]

Digital Transformation Market Booms as Organizations Prioritize Agility and Innovation

Digital Transformation Market was valued at USD 895.7 Billion in 2023 and is expected to reach USD 6877.6 Billion by 2032 and grow at a CAGR of 25.44% from 2024-2032.

Digital Transformation Market is witnessing exponential growth as enterprises across industries adopt advanced technologies to modernize operations, enhance customer engagement, and drive innovation. From cloud computing to artificial intelligence, organizations are investing heavily to stay competitive in an increasingly digital-first world.

U.S. Leads the Charge with Scalable Digital Infrastructure and Tech-Driven Enterprise Growth

Digital Transformation Market continues to evolve as companies realign their business models to meet the demands of the digital economy. Automation, data-driven decision-making, and seamless user experiences are becoming non-negotiables for long-term success and operational agility.

Get Sample Copy of This Report: https://www.snsinsider.com/sample-request/2834 

Market Keyplayers:

Microsoft - Microsoft Azure

IBM - IBM Watson

Salesforce - Salesforce Customer 360

Oracle - Oracle Cloud Infrastructure

SAP - SAP S/4HANA

Google - Google Cloud Platform

Amazon Web Services (AWS) - AWS Lambda

Cisco - Cisco Meraki

Accenture - myConcerto

Deloitte - Deloitte Digital

Infosys - Infosys Digital Services

Capgemini - Capgemini Cloud Services

Wipro - Wipro HOLMES

HCL Technologies - HCL Digital Transformation Services

Adobe - Adobe Experience Cloud

TCS (Tata Consultancy Services) - TCS BaNCS

ServiceNow - ServiceNow ITSM

Atos - Atos Digital Transformation Solutions

Zebra Technologies - Zebra's SmartVision

Pega - Pega Customer Decision Hub

Market Analysis

The Digital Transformation Market is being driven by a convergence of emerging technologies, changing consumer behavior, and a need for business resilience. In the U.S., digital adoption is accelerating due to strong cloud infrastructure and a thriving innovation ecosystem. Meanwhile, global enterprises are integrating digital tools to boost productivity, streamline workflows, and meet the rising expectations of digitally savvy customers.

Enterprise digitalization spans across multiple sectors—retail, manufacturing, healthcare, BFSI, and education—creating demand for integrated platforms, AI-driven analytics, cybersecurity, and collaborative tools. The rise in remote and hybrid work models has further reinforced the need for robust digital ecosystems.

Market Trends

Rapid adoption of AI and machine learning for predictive analytics

Expansion of cloud-native applications and edge computing

Increased focus on cybersecurity and data privacy

Integration of Internet of Things (IoT) for smart operations

Use of low-code/no-code platforms for agile development

Growth in digital customer experience (CX) tools

Implementation of blockchain for secure transactions

Market Scope

The Digital Transformation Market covers a wide spectrum of technologies and services that are redefining business capabilities. Companies are looking for scalable, flexible, and secure solutions that can be customized to meet specific industry needs.

End-to-end cloud migration services

AI-enhanced data analytics platforms

Workflow automation and robotic process automation (RPA)

Cross-functional collaboration tools

Industry-specific digital solutions for BFSI, healthcare, retail

Omnichannel customer engagement platforms

Access Complete Report: https://www.snsinsider.com/reports/digital-transformation-market-2834 

Forecast Outlook

Looking ahead, the Digital Transformation Market is set to accelerate as organizations prioritize digital-first strategies to future-proof operations and foster innovation. With digital maturity now a key performance indicator, companies are shifting from legacy systems to modern, integrated platforms. Investment in emerging tech will intensify, driven by competitive pressures and a growing need for real-time intelligence, agility, and sustainability. The U.S. will remain a major growth engine, with enterprises in Europe and Asia-Pacific rapidly closing the gap.

Conclusion

The Digital Transformation Market is no longer a choice—it’s a strategic imperative. As organizations look to outperform in dynamic and uncertain environments, the ability to adapt, automate, and innovate will be the cornerstone of success. Businesses that embrace transformation not just as a tech upgrade but as a cultural and operational shift will unlock long-term value, customer loyalty, and sustainable growth in the digital era.

About Us:

SNS Insider is one of the leading market research and consulting agencies that dominates the market research industry globally. Our company's aim is to give clients the knowledge they require in order to function in changing circumstances. In order to give you current, accurate market data, consumer insights, and opinions so that you can make decisions with confidence, we employ a variety of techniques, including surveys, video talks, and focus groups around the world.

Related Reports:

U.S.A Enterprise WLAN Market sees rapid growth driven by digital transformation across industries

U.S.A experiences a surge in demand for innovative online trading platforms driven by tech-savvy investors

Contact Us:

Jagney Dave - Vice President of Client Engagement

Phone: +1-315 636 4242 (US) | +44- 20 3290 5010 (UK)

Mail us: info@snsinsider.com

[aitoolswhitehattoolbox]

Business Processes Associate Consultant - CX IAS - Bangalore

We help the world run betterAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly…

[techwave1]

SAP CX is the key to unlocking customer satisfaction and staying ahead in a rapidly evolving business landscape. Get in touch with our CX experts today:https://techwave.net/enterprise-application/sap-cx-services/

[kaartechofficial]

Transform Your CX: The Power of AI  

Looking to elevate your customer experience (CX) but skeptical of "magic solutions"? 

AI is here to help, not with spells, but with real, data-driven insights and tools. It can: 

Personalize interactions: AI analyzes data to tailor experiences, making customers feel like valued individuals. 

Offer instant support: AI-powered solutions provide 24/7 assistance, resolving issues quickly and reducing frustration. 

Uncover hidden insights: AI helps you understand customer behavior and preferences, allowing you to make informed decisions for improved experiences. 

Curious about AI's potential for CX transformation?

Explore our blog for more details: [Link to your blog] 

[spadoomsblog]

Explore the transformation from SAP CRM to SAP CX and discover how this cutting-edge solution is redefining customer relationship management. Customer Relationship Management (CRM) is more than just a buzzword; it's the backbone of modern business. After all, effective management of customer relations is often the deciding factor between a loyal customer and a lost lead. Visit - https://spadoom.com/

[altdigitaltechnologies]

Top Platforms Enterprises Are Switching to in 2025

A Strategic Look at What’s Powering the Next Wave of Digital Transformation

According to our further move into 2025, the enterprise technology sphere is massively changing. Companies do not expect to be content anymore with the legacy platforms that provide inflexible silo solutions. They are instead going to the latest, cloud-native, artificial intelligence-enriched platforms that drive agility, scale, and customer-centric innovation.

We at Alt Digital Technologies are partnering with progressive businesses that are transitioning through this transformation. In our experience in the industry, these are the best platforms to which organizations are currently migrating in 2025, and the reason why these platforms are taking the lead.

1. commercetools – The Rise of Composable Commerce

With monolithic eCommerce systems starting to display their weakness, companies are turning toward commercetools, due to its headless/ API-first features. It provides the opportunity to create unique storefronts, connect new services fast, and provide their customers with omnichannel experiences.

Why enterprises are switching:

True composability for rapid experimentation

Seamless integration with CMS, ERP, CRM

Ideal for global commerce scalability

Alt Digital Insight: As a team of commercetools experts, we are supporting brands in starting to move beyond out-of-the-box eCommerce designs to more tail objet-oriented, top-performing digital shops.

2. Salesforce Industries (Vlocity) – Personalized Engagement at Scale

Salesforce still defines the CRM sector, but it is its industry cloud products (such as Vlocity) that are attracting the attention of big enterprises in 2025. Whether in financial services or telecom, they provide domain capabilities that are deeply coupled with the power of Salesforce data and AI.

Why it’s trending:

Industry-tailored data models and workflows

Built-in AI for guided selling and service

Faster time-to-market for CX innovations

Alt Digital Insight: Our area of expertise is to tailor Salesforce Industries so that businesses can get the most out of automation, compliance, and personalization of customers.

3. Adobe Experience Platform (AEP) – The Experience Data Powerhouse

Adobe Experience Platform is gaining some popularity as the customer data serve as the foundation of the marketing and CX strategies. AEP is a point where data of various sources can be centralized, subject to real-time intelligence, and drives continuous customer smooth, personalization.

Why it’s rising:

Unified customer profiles with real-time updates

Integration with Adobe Campaign, Target, and AEM

Scalable AI-driven personalization

Alt Digital Insight: We are an Adobe Experience Cloud partner. This is why we assist brands in unleashing the full power of AEP transforming disjointed data into linked experiences.

4. SAP S/4HANA Cloud – The New Core of Digital ERP

The ease of doing business, its intelligent automation, and real-time analytics are fast decommissioning legacy ERP systems in favor of SAP S/4HANA Cloud. Later in 2025, S/4HANA is being migrated by many large enterprises in their digital core transformation.

Why it matters:

Real-time data for faster decisions

Embedded AI for predictive insights

Seamless integration with supply chain, finance, HR

Alt Digital Insight: We also use custom workflows to support the needs of larger enterprises, and our ERP experts can make the migrating to S/4HANA effortless.

5. ServiceNow – Reimagining Digital Workflows

Companies are putting on ServiceNow to automate and streamline the mundane workflows inside and outside. ServiceNow has end-to-end visibility and efficiency, supplemented by a strong low-code platform, in all aspects of IT operations, customer service and beyond.

Why it’s winning:

Unified platform for ITSM, HR, and CX operations

AI-powered automation and workflow orchestration

Scalable for global enterprise needs

Alt Digital Insight: We also enable clients to digitize their operations and diminish friction in business processes with the help of modular capabilities of ServiceNow.

6. Microsoft Power Platform – Low-Code Revolution in Action

As digital agility has become a central enterprise objective, Microsoft Power Platform (Power BI, Power Apps, Power Automate, and Power Virtual Agents) is allowing citizen development in ways it has never been done before.

Why it’s popular:

Democratizes app development across teams

Strong integration with Microsoft 365 and Azure

Speeds up automation and data visualization efforts

Alt Digital Insight: We help organizations develop enterprise level apps and workflows to help them move faster with making decisions and to make them less manual.

7. Kubernetes & Cloud-Native Ecosystems (AWS, Azure, GCP)

Digital transformation is based on cloud-native infrastructure. Businesses are adopting Kubernetes and AWS, Azure, and Google cloud services to construct scalable, resilient, and modern applications architecture.

Why it’s foundational:

Enables microservices, containerization, and CI/CD

Greater scalability, cost-efficiency, and uptime

Supports innovation velocity with DevOps best practices

Alt Digital Insight: Our cloud engineering and DevOps professionals assist companies to modernize existing systems and enable businesses to run scalable and safe solutions.

Final Thoughts: The Shift Is Strategic, Not Just Technological

Not only do all these platforms possess superior technology, but they also have something in common, which is business agility, data intelligence, and user-centered design. They are not only implementing tools, but they are creating digital ecosystems that can change with their customers and markets.

We not only implement things at Alt Digital Technologies, but we are partners in transformation. Whatever the force to change the platform to the headless commerce model, unleash the potential of AI in CRM, or re-architect your data layer, our expertise is comprehensive to ensure your platform shift turns out to be a success.

[nextmsc]

𝗗𝗼 𝗬𝗼𝘂 𝗞𝗻𝗼𝘄? 𝗛𝗼𝘄 𝘁𝗵𝗲 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗠𝗮𝗿𝗸𝗲𝘁 𝗜𝘀 𝗥𝗲𝗱𝗲𝗳𝗶𝗻𝗶𝗻𝗴 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗦𝘂𝗰𝗰𝗲𝘀𝘀

𝗗𝗼𝘄𝗻𝗹𝗼𝗮𝗱 𝗙𝗥𝗘𝗘 𝗦𝗮𝗺𝗽𝗹𝗲

𝗪𝗵𝘆 𝗶𝘁 𝗺𝗮𝘁𝘁𝗲𝗿𝘀 𝘁𝗼 𝗶𝗻𝘃𝗲𝘀𝘁𝗼𝗿𝘀

1. Companies with strong CX strategies outperform competitors by up to 80% in revenue growth.

2. AI-driven CX tools are opening doors to hyper-personalized, real-time engagement at scale.

3. The shift from product-centric to experience-led business models is irreversible – and profitable.

𝗞𝗲𝘆 𝗣𝗹𝗮𝘆𝗲𝗿𝘀 : Adobe Inc., Oracle Corporation, Zendesk Inc., Avaya LLC, SAP SE, Qualtrics International Inc. and others.

𝗢𝗽𝗽𝗼𝗿𝘁𝘂𝗻𝗶𝘁𝘆 𝗮𝗹𝗲𝗿𝘁: 1. Behind every great customer experience is a powerful stack of analytics, automation, and empathy – and the companies building them are the next-gen winners.

2. Investors, are you tracking the CX leaders that are redefining customer journeys and monetizing experience?

𝗔𝗰𝗰𝗲𝘀𝘀 𝗙𝘂𝗹𝗹 𝗥𝗲𝗽𝗼𝗿𝘁 𝗟𝗲𝘁’𝘀 𝘁𝗮𝗹𝗸 – 𝘄𝗵𝗲𝗿𝗲 𝗱𝗼 𝘆𝗼𝘂 𝘀𝗲𝗲 𝘁𝗵𝗲 𝗻𝗲𝘅𝘁 𝗯𝗿𝗲𝗮𝗸𝗼𝘂𝘁 𝗶𝗻 𝘁𝗵𝗲 𝗖𝗘𝗠 𝘀𝗽𝗮𝗰𝗲?

[s4hana-experts]

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https://s4-experts.com/2024/05/15/sap-sales-cloud-hands-on-kennenlernen/

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