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CESC’s Demand Side Management for Businesses: Lower Costs, Boost Efficiency

In today’s energy-conscious world, businesses face rising electricity costs while navigating the need for reliable power. As electricity consumption continues to rise, businesses must find sustainable solutions that not only save money but also reduce their carbon footprint. One such solution is demand-side management (DSM), an energy-saving strategy that can lower operational costs, improve efficiency, and support environmental sustainability. CESC (Calcutta Electric Supply Corporation) offers businesses a way to reduce energy demand and optimise consumption with its robust DSM program. Additionally, businesses can take advantage of CESC’s new meter installation service to ensure that their energy usage is accurately monitored, enabling more effective demand-side management. Let's take a closer look at how DSM works and how businesses can benefit from it.

What Is Demand-Side Management (DSM)?

Demand-Side Management refers to the strategies employed by electric utilities like CESC to encourage customers, whether residential or commercial, to modify their energy consumption patterns. This process helps to reduce the overall electricity demand during peak hours and improve energy efficiency.

Through DSM programs, utilities incentivise customers to shift their energy usage to off-peak hours when the demand on the electricity grid is lower. These incentives might include financial rebates, subsidies for purchasing energy-efficient equipment, or lower rates for reducing electricity use during high-demand periods. For businesses looking to optimise their energy consumption, CESC offers a new meter installation service, which ensures accurate tracking of energy usage. By utilising DSM, businesses can save on energy costs, reduce strain on the power grid, and contribute to environmental sustainability.

Why Should Businesses Care About Demand-Side Management?

1. Lower Energy Costs

One of the most compelling reasons to implement DSM for businesses is the reduction in energy costs. When businesses shift their electricity use to off-peak hours, they benefit from lower rates as utilities reduce demand during peak times. For example, electricity is typically cheaper at night or during early morning hours when fewer people are using energy-intensive appliances. By adjusting their energy consumption habits, businesses can reduce their overall energy expenditure, leading to significant savings on utility bills.

2. Improve Grid Efficiency

By reducing the electricity demand during peak hours, DSM programs help alleviate strain on the power grid, making it more efficient. This process can also reduce the need for additional power generation, which often relies on non-renewable energy sources. As more businesses and individuals participate in DSM programs, the overall demand on the grid is spread out more evenly, reducing the risk of blackouts and improving grid reliability.

3. Support for Sustainable Practices

DSM programs play an important role in sustainability efforts by reducing the need for excess power generation and promoting energy-efficient technologies. When businesses opt to shift their electricity usage to off-peak hours, they’re also contributing to a cleaner, greener environment by reducing emissions associated with high-demand power generation.

How DSM Works for Businesses

For businesses, participating in DSM programs involves adjusting energy use in response to real-time grid needs. This could mean reducing the usage of air conditioners, industrial equipment, lighting, or other energy-intensive appliances during peak hours. Utilities like CESC often provide incentives or compensation to businesses that successfully manage their energy consumption in this way.

The Role of Smart Meters in DSM

Smart meters and energy management systems are key tools in a DSM strategy. These systems can automatically track and manage electricity usage, providing near real-time data that helps businesses optimise their energy consumption. For example, businesses with large energy needs, such as manufacturing plants or retail chains, can use smart meters to monitor electricity consumption and automatically adjust usage during high-demand times. By using these advanced technologies, businesses can reduce their demand during peak hours and take full advantage of lower energy rates during off-peak periods.

How CESC Supports DSM for Businesses

CESC’s DSM program makes it easy for businesses to lower their energy usage, reduce costs, and improve efficiency. The utility’s online platform and mobile app, CESCAPPS, allow businesses to access real-time information about energy consumption and adjust their energy habits accordingly. The app also provides notifications for upcoming peak demand periods, enabling businesses to proactively reduce their energy usage before the rates increase. CESC encourages businesses to upgrade to energy-efficient equipment such as LED lighting, HVAC systems, and energy-efficient motors. CESC also offers time-of-use tariffs, where electricity rates vary based on the time of day. This pricing model rewards businesses that shift their energy usage to off-peak hours by offering them lower rates.

Conclusion

As energy consumption continues to rise, businesses need to find ways to lower costs while improving efficiency and contributing to sustainability efforts. By adopting Demand Side Management practices, businesses can shift their energy usage to off-peak hours, benefiting from lower rates, reducing strain on the grid, and supporting environmentally friendly practices. For businesses looking to further optimise their energy management, CESC offers a new meter installation service, ensuring that energy consumption is accurately monitored and aligned with demand-side strategies. With CESC’s digital tools and DSM programs, businesses can easily track their electricity consumption and make informed decisions about when and how to use energy. 

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CESC’s Online Bill Payment: A Game Changer for Eco-Conscious Households

Online bill payment service presents itself as an innovative answer to the current market demand for convenient and sustainable solutions. Households with environmental concerns can use this system to simplify electric expense management together with reduced environmental damage. If you’ve been searching for the best electricity bill payment online option, CESC’s platform ticks all the right boxes. This guide presents both the revolutionary aspects of this service and its connection to environmentally friendly living.

Why Opt for Online Bill Payment?

The traditional process of standing in lines to pay an electricity bill, along with receiving paper statements, now belongs to history. People nowadays perform monthly utility management with only a few clicks on their devices.

Convenience at Your Fingertips

The payment system offered by CESC operates continuously throughout each day and night, providing the best electricity bill payment online experience. The system allows customers to make payments at any location—from their residence to their workplace or even during travel. Online bill payment enables people to save time while simplifying their bill management process for both working individuals and stay-at-home parents.

Instant Bill Check and Payment

You can do an online electricity bill check in a matter of a few seconds. The payment system allows people to view complete statements and monitor payment activities while enabling instantaneous bill payments. The process of receiving and paying bills through the system eliminates the need to wait for postal delivery of physical documents, making it fast and efficient.

Enhanced Security

CESC's digital platform contains protected payment systems that defend your data security. Every financial transaction benefits from multiple protective security measures that provide complete comfort to everyone.

Multiple Payment Options

Whether you prefer paying via net banking, credit card, or debit card, CESC offers a variety of options to suit your needs. The flexibility allows you to choose the payment method that’s most convenient for you. If anyone is a landlord or has multiple meters to think about, they can find everything under the ‘Monthly Bill Multiple Accounts’ option under the ‘Payment Services’ category from the home page. There is also an option for availing LCC or un-metered consumption service.

Environmentally Friendly

One of the biggest advantages of CESC’s online services is that they offer the best electricity bill payment online experience while promoting sustainability. By reducing the need for paper bills and physical payments, households can actively contribute to conserving natural resources and lowering carbon emissions. The innovative approach of using a Materiality Matrix for tracking various ecological impacts through key environmental factors makes such establishments a trustworthy champion of ecological conservation.

The Eco-Conscious Household

The eco-conscious approach extends beyond being a temporary fashion since it creates substantial reductions in your environmental impact. Your decision to pay your bills electronically leads to considerable environmental benefits.

Less Paper, More Trees Saved

The production of traditional paper bills needs enormous amounts of paper resources. The shift to digital statement viewing enables lower paper usage, leading to the preservation of trees and reduced forest clearing.

Reduced Carbon Emissions

The printing, processing and shipping of physical bills result in carbon emissions each time. Online billing eliminates traditional billing operations, so it reduces the environmental impact of transportation and production activities.

Simplified Record Keeping

Going digital helps households avoid stacks of paper and disorganised records. With a 2% rebate on online bill payments within the due date and earning points with every online transaction, people will find online transactions cost-effective. With everything stored securely online, you can access your billing history anytime, simplifying tax preparation and budgeting.

How to Get Started with CESC’s Online Bill Payment

The online bill payment system has an easy user experience. First, go to the official CESC portal - https://www.cesc.co.in/home. 

Start by checking the home page until you reach the section titled ‘Customer Zone’. The Digital Services section contains Quick Bill Pay as an option to make hassle-free payments when you select it.

Registered individuals should access their account through either their customer ID or their registered email address. People who are new to the system can create an account through the step-by-step instructions on the screen.

People must access their dashboard to complete electricity bill-checking online after logging in. A logged-in page shows your active billing information, together with payment records and upcoming due dates.

Individuals can select between payment options, which include net banking together with credit/debit cards and NEFT/RTGS.

Inspect your bill details before proceeding to pay while confirming the payment amount. Your payment process will end with an automatic confirmation through message or email.

Conclusion

The digital payment of bills via the Internet now controls how families handle their electricity expenses. The combination of secure payments, instant bill checking, and environmentally friendly practices makes the digital platform the best electricity bill payment online option for households in Kolkata.  Consumers who use the online electricity bill checking service with quick payment options benefit from both time economy and error prevention and environmental sustainability. CESC's digital services provide the perfect opportunity to move toward more sustainable living standards.

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Breaking Down the CESC Electricity Meter Name Change Process

Changing the name of your CESC electricity meter is essential for ensuring your billing records are accurate and up-to-date. Whether due to marriage, divorce, a legal name change, or any other reason like relocation, having the correct name on your utility account can prevent billing issues and ensure smooth communication with your service provider. Fortunately, CESC provides multiple convenient methods to facilitate this process, catering to different preferences and needs. This guide will explore the available methods for meter name change, detailing each step to help you navigate the name change process with ease.

Through the CESCAPPS

Download and Install CESCAPPS: First, download the CESCAPPS app from the App Store or Google Play Store.

Log In: Open the app and log in using your registered mobile number or email address.

Change electricity meter name: In the app, navigate to the "Name Change" section under the "Customer Services" tab.

Fill Out the Form: Complete the name change form with the required details, such as your current name, new name, and consumer number.

Upload Documents: Attach necessary documents, such as proof of identity and proof of address.

Submit and Pay: Submit the form and make the required payment for the security deposit.

Confirmation: Once submitted, you will receive a confirmation message, and the name change will be processed.

Internet-Based Method

Visit the CESC Website: Go to the official CESC website and navigate to the "Online Name Change" section.

Login: Log in using your registered credentials.

Fill Out the Form: Complete the online name change form with the necessary details.

Upload Documents: Upload scanned copies of the required documents, such as proof of identity and proof of address.

Submit and Pay: Submit the form and make the required payment for the security deposit.

Confirmation: Once submitted, you will receive a confirmation message, and the name change will be processed.

Offline Method

Visit the Nearest CESC Office: Locate and visit the nearest CESC office to execute the change of electricity meter name.

Collect the Application Form: Request and collect the name change application form from the office.

Fill Out the Form: Complete the form with the necessary details, including your current name, new name, and consumer number.

Attach Documents: Attach photocopies of the required documents, such as proof of identity, proof of address, and any other relevant documents.

Submit the Form: Submit the completed form and attached documents to the concerned officer at the CESC office.

Verification and Approval: The CESC office will verify your documents and process your request. This may involve a visit to your premises for verification.

Pay the Security Deposit: Make the required payment for the security deposit at the office

Confirmation: Once the verification is complete and your application is approved, you will receive a confirmation, and the name change will be reflected in the next billing cycle.

Conclusion

The electricity meter name change methods are designed to be user-friendly and efficient, ensuring that your name change request is processed smoothly. If you encounter any issues, you can always reach out to CESC customer support for assistance. This multi-faceted approach gives you the flexibility to choose the method that best suits your needs.

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What to Do If Your CESC Meter Gets Disconnected: Reconnection Process Explained

If your CESC meter has been disconnected, prompt action is required to restore your electricity supply. Understanding the reconnection process can help you address the issue effectively and minimise any inconvenience. Below, we detail a thorough step-by-step guide to navigate through the reconnection process.

Step 1: Determine the Cause of Disconnection 

Firstly, identify why your meter was disconnected. Typical reasons include unpaid bills, meter tampering, or a requested disconnection. Pinpointing the cause is crucial as it dictates the steps needed for resolution.

Step 2: Settle Any Outstanding Balances 

If your disconnection stemmed from unpaid dues, these will need to be cleared before reconnection. Access the CESC website or contact customer support to ascertain the total outstanding amount. Payments can usually be made online, via the app, or at designated payment centres.

Step 3: File a Reconnection Request 

Once all dues are settled, you must formally request reconnection. This can be efficiently done through the CESC online portal. Navigate to the "Reconnection of Supply" section, fill out the necessary form with accurate details about your account and the disconnection incident, and submit your request.

Step 4: Schedule a Premises Inspection 

Before reinstating your connection, CESC will conduct a safety inspection to ensure that your electrical setups comply with the necessary standards. Schedule an appointment through the CESC website, where an authorised technician will assess the safety and readiness of your installation for reconnection.

Step 5: Execute the Reconnection 

Following a successful inspection, a technician will visit your premises to reconnect the meter. They will ensure it's correctly installed and functioning properly. The technician will also perform initial tests to verify that the meter records electricity usage accurately.

Step 6: Receive Confirmation and Begin Monitoring 

After the reconnection, you will receive confirmation from CESC that your power supply is restored. You can immediately resume using electricity. Regular monitoring of your consumption through the CESC app or customer portal is advised to ensure your usage is recorded accurately, allowing for transparent billing.

Advantages of Timely Reconnection

Restored Connectivity: Quick reconnection prevents prolonged disruptions, ensuring that your home or business operations can continue smoothly.

Accurate and Fair Billing: With your meter reconnected and properly calibrated, you are assured of precise billing based on actual consumption.

Safety Compliance: The inspection and reconnection process ensure your electrical systems are up to standard, significantly reducing the risk of hazards.

Support Access: Throughout the reconnection process, CESC’s customer support is readily available to assist with any inquiries or issues you may encounter, providing peace of mind.

Conclusion

Adhering to these steps will facilitate a swift and efficient restoration of your electricity service. For further guidance or if you encounter issues during the process, CESC’s customer service is available to provide the necessary support. Remember, maintaining regular communication with CESC and promptly addressing any disconnection notices can prevent future service interruptions.

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The Electrifying History of CESC: The Legacy of Excellence

Kolkata, a city steeped in history and culture, has long been a leader in India’s industrial and technological progress. A key part of this development is the Calcutta Electric Supply Corporation (CESC), which has been crucial in lighting up the city and powering its growth. Let's explore the intriguing history of CESC and its journey over the years.

The Arrival of Electricity

The story began on 24th July 1879, with the first demonstration of electric light by P W Fleury & Co. This was followed by another significant demonstration by Dey Sil & Co on 30th June 1881. These events marked the start of a new era in Kolkata, introducing the citizens to the wonders of electricity.

The Year 1899: A Landmark Moment

The year 1899 was a milestone for both CESC and Kolkata. In April of that year, CESC commissioned its first thermal power plant, laying the foundation of Kolkata's infrastructure. This was not just a technical achievement but also a cultural moment, as Kolkata was then the capital of India and the second city of the British Empire.

Legislation and Expansion

The story of CESC is also about evolving legislative frameworks. The Calcutta Electric Lighting Act was passed in 1895, granting CESC its first licence to light up the city. This initial licence covered an area of 5.64 square miles, a figure that has since grown significantly to cover 567 sq km today.

Early Years and Rapid Growth

On 7th January 1897, Kilburn & Co secured the electric lighting licence, and soon after, the company was renamed The Calcutta Electric Supply Corporation Limited. By 1898, CESC was supplying electricity to prominent establishments like the Bank of Bengal and The Bengal Club.

Lighting Up the Streets and Homes

CESC’s efforts soon illuminated the streets of Kolkata. Harrison Road (now Mahatma Gandhi Road) was among the first streets to be lit up by electricity between 1889 and 1892. This era also saw the introduction of electric fans, replacing the traditional hand-pulled punkahs, which greatly changed everyday life in Kolkata.

Modernisation and Growth

The expansion and modernisation of CESC continued through the 20th century. Notable developments included the electrification of Calcutta Tramways in 1902, transitioning from horse-drawn carriages to electric trams—a technological upgrade that also improved public health.

The Southern Generating Station, commissioned in the early 1990s, finally ended the load-shedding that had troubled the city since the 1960s, ushering in a new era of reliable electricity supply.

CESC Today

Today, CESC serves over 2.8 million consumers, a significant leap from the 6,000 consumers in 1912. The company has grown alongside the city, contributing not only to its infrastructure but also to its socio-economic development.

Reflections

The history of CESC is more than just a company story; it’s a reflection of Kolkata’s journey into modernity, mirroring the city’s growth and challenges. As we look back at the bright path CESC has travelled, it’s clear that the company has not only lit up homes but also lives, fostering growth and innovation in one of India’s most historic cities.

As Kolkata continues to evolve, CESC remains a symbol of progress, committed to sustainability and excellence. The legacy of those early days of electricity continues to inspire a brighter, more sustainable future.

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Lodging Power Failure Complaints with CESC: A Hassle-Free Mitigation

Power outages in 2024 can be rather debilitating, especially in a busy urban setting, where the dynamics of life are dependent on electricity. CESC, being responsible for powering daily life in Kolkata understands this. Thus they have created a seamless process for accepting and resolving the power failure complaints. This is how you can do it in a jiffy. 

CESC website - CESC website is designed to prioritize Customer convenience. You can visit here and docket your supply outage. 

 SMS Option - You can text your supply-related issues to “CESC” to either 9220592205 or 56263. Keep your customer ID handy while doing it. The Customer Care Centre will call the mobile number from which the SMS was sent to receive your complaint.

WhatsApp us at +91 74390 01912 - Just type “Hi” on the WhatsApp number 7439001912 and report any outage super-fast!

Benefits of Using CESC Apps - Choosing to report power outage issues through the CESC Apps for iOS and Android is not only convenient; it is extremely quick and hassle-free and can be done in one step

The liberal mindset towards the implementation of technology of CESC is commendable. This approach is rather successful in terms of providing the customers with the support they need making CESC India's first fully integrated electricity distribution company.

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10 reasons why you should visit the CESC stall at the 47th Kolkata International Book Fair

Introduction – 

To talk about the Kolkata Book Fair, its heritage, relevance to the economy of Kolkata and brief history.

CESC’s stall and role –

CESC is a title sponsor at the Book Fair and is committed to promoting literature among the youth of Kolkata

We bestow the RP Goenka Srishti Samman award to an eminent author of Bengali literature. This year, the award was given to Smt Bani Basu. 

CESC’s stall is located at a convenient location if one enters from gate no 1. Entry is free of cost. 

The stall remains open from 12 pm to 8 pm on all days till 31st January 2024.

Every day at 7 pm CESC stall has a lucky draw in the presence of an eminent dignitary where people who buy books above the value of 1000 rupees are eligible to drop lucky draw coupons on a ballot box, 15 coupons among which are drawn and winners get gift vouchers for redeeming at the Book Fair. People can also meet celebrities and click selfies at the stall during this time. 

Photo spot with #ভালোবাসানিওকলকাতা where people can click great pictures and post on social media.

CESC stall displays an EV (E-bike) and an induction cooktop to promote E-cooking. CESC is committed to sustainable development. 

We do the latest contest on social media each year, where winners can meet eminent personalities and win existing prizes. This year the prize distribution will be held on 25.12.2024 and winners will win induction cooktops given by our managing director and executive director. 

Our Consumers can also reach us out to our stall with any questions they have regarding our service

Besides there are many more giveaways

Conclusion 

Discussing how CESC is making significant strides in promoting the habit of book reading among the youth.