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Mastering Negotiation Skills for Career Success
Let’s get this straight – Negotiation is a life skill and not just a corporate or professional need.
Every Indian married couple, who has been happily married for decades, knows the importance of negotiation in spite of their differences.
Let’s not confuse negotiation with bargaining, as bargaining has usually to do with price, cost and operates at a barter level. We can call bargaining as a subset of negotiation
Negotiation is all about resolution. This resolution could include corporate entities like contracts, merger treaties, etc This resolution could include personal events like mutually agreeing upon the family vacation, mobile screen time of kids, conflict resolutions between spouses, etc
Here, let’s dive into the professional aspects of mastering Negotiation Skills for Career Success
Negotiating Salary in your job
Statistics reveal that women are less likely to negotiate their salaries than men. A report by Glassdoor
shows that around 2/3rd of women accepted the salary they were offered without negotiating, compared to around 1/2th of men. This gap highlights the importance of Salary Negotiation Consultants who work with individuals to improve their skills and confidently ask for what they deserve.
Also studies show that of all those who negotiated their salaries, more than 70% of them were successful in it.
The fear of losing the job is totally understood and a valid fear. But you need to understand that the organisation is also looking for a candidate to join them.
Negotiation is lot of power play i.e. who holds the higher power at that point of time
E.g. – If the company is looking for immediate joining and the candidate can join tomorrow itself, then the higher power at that time is with the candidate
Corporate Negotiation Training Programs for Business Success
It is a myth that only the sales professional in the organisation needs negotiation training.
Negotiation Training Programs are usually designed to help sales employees negotiate better business deals. But these programs are also curated to resolve internal conflicts among every type of employee. Also these programs are for helping employees, which is to make them more valuable to their organisation.
Negotiations mastery for Entrepreneurs
With the startup scene booming in India, these founders need to have that executive presence to sell well and more importantly, negotiate better.
Sometimes, it can even make or break their start up in getting their that big corporate deal or getting their that big investment deal
In summary,
Negotiation skills are a crucial tool for building your career, advancing within your company, and
achieving business success. With the right coaching and training, mastering these skills can provide
substantial benefits, from salary increases to better business outcomes.
To Know More https://deepeshchandran.com/mastering-negotiation-skills-for-career-success/
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How Negotiation Skills Can Enhance Your Leadership
Let us have a look at this and various other benefits of negotiation for leadership
Achieving Strategic organisational goals
Like in the above story of Sabeer Bhatia, a leader has to negotiate to the best interests of his company’s strategic organisational goals. Negotiation should be always aimed for a win-win situation for both parties involved
While the above one was about acquisition, negotiating can be about labour agreements, work-life balance initiatives, women safety protocols and much more
The need of Leadership Negotiation Coaching in India
Let’s understand that not all leaders are charismatic or are master negotiators or exude executive presence. And a leader is not just restricted to the founder or the CEO of the company. Every single person leading a team is a leader, where the team can range from 4 employees to 400 to 4000 employees.
These aren’t trained from their educational institute on being master negotiators. Thus onboarding of Leadership Negotiation Coaches can help executives stand out by improving their decision-making and conflict-resolution skills.
Leadership is about handling people. These people will always have interpersonal issues or complaints against the company, which the leader needs to mitigate effectively. A coach trains this leader on all this.
Right decisions made at the right time are traits of a good leader. Negotiating through the short term and long term implications of the decision made is extremely tough.
In summary,
Negotiation in leadership is for getting the best for the organisation and the people. Good leaders need to keep training themselves to become better negotiators
To Know More https://deepeshchandran.com/how-negotiation-skills-can-enhance-your-leadership/
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Personal Branding Through Effective Communication: Insights from a Communication Coach
In today’s competitive professional landscape, personal branding has become a vital component of career success. Whether you’re an executive aiming to stand out in your industry or a professional looking to enhance your reputation, effective communication is key to building and maintaining a strong personal brand. A Communication Coach can provide valuable insights and strategies to help you communicate your brand clearly, consistently, and compellingly. In this blog, we’ll explore how communication coaching can transform your personal brand, elevating your professional image and influence.
Executive Personal Branding Coaching
For executives, personal branding is not just about self-promotion; it’s about showcasing your leadership qualities, values, and vision in a way that resonates with your target audience. Executive Personal Branding Coaching helps leaders craft and communicate a personal brand that reflects their unique strengths and expertise.
An Executive Branding Coach works with individuals to identify their key brand attributes and develop a communication strategy that highlights these qualities across various platforms. Whether it’s through public speaking, social media, or networking, a Professional Image Consultant ensures that your personal brand is communicated effectively, helping you build credibility and influence within your industry.
Corporate Personal Brand Development
In a corporate setting, personal branding goes beyond individual success; it also contributes to the overall reputation of the organization. Corporate Personal Brand Development focuses on aligning your personal brand with your company’s values and goals, creating a cohesive and powerful brand image.
A Corporate Branding Consultant helps professionals at all levels develop a personal brand that complements their corporate identity. This involves crafting a narrative that showcases your contributions to the company, your professional achievements, and your commitment to the organization’s mission. A Personal Brand Strategist works with you to ensure that your personal brand supports and enhances the company’s brand, making you a valuable ambassador for your organization.
Strategic Communication for Personal Branding
Effective personal branding requires a strategic approach to communication. Strategic Communication for Personal Branding involves developing a clear, consistent message that conveys your unique value proposition to your target audience.
A Communication Strategist helps you craft this message, ensuring that it aligns with your personal and professional goals. This process includes identifying the key platforms where your audience is most active and tailoring your communication style to resonate with them. A Personal Branding Specialist also provides guidance on how to manage your online presence, engage with your audience, and build a strong, positive reputation over time.
Conclusion
Personal branding is an essential aspect of professional success, and effective communication is the key to building and maintaining a strong personal brand. Communication Coaching offers invaluable insights and strategies for executives and professionals looking to elevate their brand and enhance their professional image. Whether through executive personal branding coaching, corporate brand development, or strategic communication for personal branding, a communication coach can help you articulate your unique value proposition and connect with your audience in meaningful ways.
If you’re looking to take your personal brand to the next level, consider partnering with a communication coach who can guide you through the complexities of personal branding. Your brand is your most valuable asset—communicate it effectively and watch your career soar.
To Know More https://deepeshchandran.com/personal-branding-through-effective-communication-insights-from-a-communication-coach/
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How a Communication Coach Can Transform Your Leadership Style
Leadership is not just about decision-making or strategy; it is also about effectively communicating your vision and motivating your team to achieve common goals. In today’s dynamic corporate environment, communication has become an essential part of leadership. This is where the role of a Communication Coach becomes transformative. Whether you’re a seasoned executive or an aspiring leader, a communication coach can help refine your communication skills, enabling you to lead with confidence, clarity, and empathy.
Leadership Communication Coaching in India
For leaders in India, communication is an indispensable tool that can make or break their leadership effectiveness. Leadership Communication Coaching helps professionals enhance their leadership presence by improving how they express ideas, motivate teams, and foster collaboration. A Leadership Coach offers personalized guidance, allowing leaders to understand the nuances of communication in high-pressure environments.
Working with an Executive Communication Consultant, leaders can gain insights into their communication patterns, develop strategies to overcome challenges, and refine their ability to influence others positively. This type of coaching empowers leaders to build strong relationships within their organizations, ensuring that their messages are understood and their vision is embraced.
CEO and Executive Coaching Services
CEOs and other senior executives face unique communication challenges. They need to lead by example, inspire their teams, and manage stakeholders—all while navigating complex business dynamics. CEO and Executive Coaching Services provide tailored support for these high-level professionals. A CEO Coach helps top executives refine their communication style, ensuring that they can effectively lead their organization toward success.
An Executive Development Specialist works with CEOs to identify areas where their communication could improve, whether in one-on-one interactions, team meetings, or public appearances. By honing their communication skills, CEOs can create an environment of trust, transparency, and collaboration, which is critical for organizational success.
Advanced Leadership Skills Training in India
Leadership is not a static skill; it requires continuous development to stay effective in today’s evolving business world. Advanced Leadership Skills Training in India focuses on equipping executives with the tools they need to communicate effectively in diverse situations, from crisis management to organizational change.
A Senior Leadership Trainer works with executives to enhance their communication capabilities, ensuring they can inspire, lead, and influence others with confidence. Corporate Leadership Coaches focus on helping leaders develop advanced communication techniques, including persuasive speaking, active listening, and storytelling. These skills enable leaders to communicate their vision clearly and inspire their teams to work towards achieving it.
Conclusion
In today’s fast-paced business world, effective communication is essential for successful leadership. A Communication Coach can help leaders at all levels refine their communication skills, transforming their leadership style and enabling them to lead with confidence and clarity. Whether through leadership communication coaching, CEO coaching services, or team communication coaching, leaders can develop the skills they need to inspire their teams and achieve organizational success.
If you’re looking to enhance your leadership style, consider partnering with a communication coach who can guide you through the complexities of leadership communication. Transform your leadership and elevate your professional impact with the right coaching support.
To Know More https://deepeshchandran.com/how-a-communication-coach-can-transform-your-leadership-style-2/
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Top 5 Techniques Used by Communication Coaches
In the corporate world, effective communication is a critical skill that can make or break a professional's success. Communication coaches play a vital role in helping individuals and teams enhance their communication abilities, ensuring they can navigate complex business environments with ease. In this blog, we will explore the top five techniques used by communication coaches to help professionals excel in their careers.
1. Advanced Corporate Communication Techniques
Effective communication in a corporate setting requires more than just basic skills; it demands a deep understanding of advanced communication strategies. A Senior Communication Coach employs a range of advanced techniques tailored to the needs of senior executives and corporate leaders. These techniques include mastering the art of persuasion, crafting impactful messages, and navigating high-stakes conversations with confidence.
A Corporate Training Specialist works closely with professionals to develop these skills, offering practical exercises and real-world scenarios that help them apply advanced communication strategies in their daily work. By mastering these techniques, professionals can improve their ability to influence decisions, lead teams, and drive organizational success.
2. Executive Public Speaking Training in India
Public speaking is a crucial skill for executives who need to inspire and motivate their teams, present ideas to stakeholders, and represent their organizations on global platforms. Executive Public Speaking Training in India is designed to help leaders enhance their public speaking abilities, enabling them to deliver compelling speeches and presentations.
An Executive Speech Coach focuses on refining the content, delivery, and style of an executive's speech. Whether it's a keynote address, a board meeting presentation, or a media interview, the coach provides personalized guidance to help executives communicate their messages clearly and confidently. A Public Speaking Consultant also helps individuals overcome stage fright, develop a commanding presence, and connect with their audience on a deeper level.
3. Body Language Expertise in Business Settings
Communication is not just about words; body language plays a significant role in how messages are perceived. A Corporate Body Language Trainer teaches professionals how to use non-verbal cues effectively in business settings. This includes mastering gestures, posture, facial expressions, and eye contact to convey confidence, authority, and empathy.
A Business Communication Expert understands the nuances of body language and helps professionals align their non-verbal communication with their verbal messages. By developing expertise in body language, professionals can enhance their overall communication effectiveness, build stronger relationships, and gain the trust of their colleagues and clients.
4. Corporate Conflict Resolution Coaching
Conflicts are inevitable in any workplace, but how they are managed can significantly impact team dynamics and organizational outcomes. Corporate Conflict Resolution Coaching is a specialized area where communication coaches work with professionals to develop skills in managing and resolving conflicts effectively.
A Conflict Management Consultant helps individuals and teams navigate conflicts by teaching them how to communicate openly, listen actively, and find common ground. A Corporate Mediator also plays a crucial role in facilitating discussions between conflicting parties, ensuring that resolutions are fair and mutually beneficial. By learning these techniques, professionals can maintain a positive work environment, enhance collaboration, and prevent conflicts from escalating.
5. Leadership Communication Techniques
Leadership communication is distinct from other forms of corporate communication as it involves guiding, inspiring, and influencing others. Communication coaches specializing in Leadership Communication focus on helping leaders develop techniques that resonate with their teams and stakeholders.
These techniques include storytelling, which helps leaders convey complex ideas in an engaging way, and active listening, which fosters trust and understanding. Coaches also work with leaders to refine their messaging for different audiences, ensuring that their communication is clear, consistent, and aligned with the organization's goals. By mastering leadership communication techniques, executives can lead more effectively, inspire their teams, and drive organizational success.
Conclusion
Communication coaches use a variety of advanced techniques to help professionals excel in their careers. From mastering advanced corporate communication techniques to developing body language expertise and conflict resolution skills, these coaches provide the guidance and tools needed to navigate the complexities of the corporate world. Whether you are an executive looking to enhance your public speaking abilities or a leader seeking to improve your communication with your team, partnering with a communication coach can be a transformative experience.
If you're serious about taking your communication skills to the next level, consider exploring these top techniques with a seasoned communication coach. Your professional success depends on it.
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To Know More https://deepeshchandran.com/
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The Importance of a Communication Coach in Professional Development
In today's fast-paced and ever-evolving professional landscape, effective communication is a cornerstone of success. Whether you are climbing the corporate ladder or striving to excel in a leadership role, honing your communication skills is crucial. This is where the role of a Corporate Communication Coach becomes indispensable. In India, the demand for corporate communication coaching is on the rise, as professionals recognize the immense value of improving their communication abilities for professional development.
Corporate Communication Coaching in India
India's corporate world is rapidly evolving, with businesses becoming more global and culturally diverse. In such a dynamic environment, the ability to communicate effectively across different levels of an organization is essential. A Corporate Communication Coach helps professionals navigate this complex landscape by offering tailored coaching sessions that focus on enhancing both verbal and non-verbal communication skills. These coaches work closely with individuals to develop strategies that align with their career goals, ensuring that they can present their ideas clearly and persuasively.
The role of a Professional Development Coach goes beyond just improving communication skills. It involves fostering a growth mindset and helping individuals unlock their full potential. By working with a coach, professionals can identify areas for improvement and develop the confidence needed to excel in their careers.
Executive Communication Skills Training
Leadership roles require a distinct set of communication skills. Executives must be able to articulate their vision, inspire teams, and build strong relationships with stakeholders. Executive Communication Skills Training is designed to address these specific needs. A Leadership Communication Specialist works with executives to refine their communication style, ensuring that they can lead effectively and make a lasting impact.
Through Executive Communication Training, leaders learn how to communicate with clarity and confidence, whether they are delivering a keynote speech, conducting a board meeting, or engaging in one-on-one conversations. This training is crucial for executives who want to elevate their leadership presence and drive organizational success.
Business Communication Skills Development
In the competitive business world, effective communication can be the difference between success and failure. Business Communication Skills Development focuses on equipping professionals with the tools they need to communicate effectively in various business contexts. Whether it's crafting compelling presentations, writing persuasive emails, or negotiating deals, Business Communication Trainers provide the expertise needed to enhance these skills.
Conclusion
In today's interconnected and competitive world, effective communication is a key driver of professional success. Whether you are looking to climb the corporate ladder, enhance your leadership skills, or develop your business communication abilities, working with a communication coach can provide you with the guidance and tools you need. Investing in corporate communication coaching, executive communication skills training, and business communication skills development can significantly impact your professional growth, helping you achieve your career goals and unlock your full potential.
If you are serious about your professional development, consider partnering with a communication coach today. Your journey to success begins wit h the ability to communicate effectively.
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This blog is optimized for SEO with keywords such as Corporate Communication Coach, Executive Communication Skills Training, Business Communication Skills Development, Career Development Coach, and Professional Growth Consultant.
To Know More https://deepeshchandran.com/
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Communication Coach: Communication Mistakes to Avoid in the Workplace
Tanya Raina is a hardworking Team Lead of 45 team members of leading MNC. She is highly enterprising and doesn’t intend to be bad to anyone as such, especially about her team.
This story is about that one day in the office, where everything went wrong for her.
10.00 am Her junior team member Noori calls Tanya on her phone. Voice of Noori is really hoarse and down on the call. She asks for leave on medical grounds. As Tanya had a minor dependency of Noori and hence unknowingly expressed angst but surely approved the leave
10.30 am Her Super boss, the MD of the company told her to prepare a PPT for a potential client, which was suddenly fixed at 2 pm
With good preparation and energy, Tanya presents the proposal to the client.
But she ended up using too many jargons in the verbal and PPT content.
3pm Another existing client called her to provide the current update of the last application of the project. Tanya in the quest to promptly reply, sends the short update over a WhatsApp chat instead of email.
She had it in mind to send it via email too later, but completely forgets it
5pm For an intra company meeting with a counterpart Mr. Travis Martin from another country, she unknowingly and innocently mentioned about the politics in his country. Travis, who had a certain political bias for a certain party didn’t enjoy Tanya’s viewpoint.
While all these might not seem like major blunders or heinous mistakes, it did cost Tanya something.
· Noori was highly upset with the way Tanya behaved, but Noori didn’t tell Tanya about it. This is a bigger problem as the resentment remained within the team member itself. Noori was expecting Tanya to show little amount of concern for her as she was ill
· The Super Boss, the MD informs that the client didn’t like PPT as they didn’t understand it well because of too many jargons used. It was too complicated for the clients to understand.
· The 2nd existing client raised a complaint to Tanya that it was very unprofessional of her to send official communication outside the company formal modes i.e. WhatsApp
· The counterpart Mr Travis Martin raised a mild complaint to HR about Tanya about not following basics code of conduct
Tanya didn’t mean any wrong to anyone, but it all eventually came out wrongly.
Who is guilty – Tanya or her communication skills?
Communication is not just about what you say, but more importantly how you say it.
In today’s world, people have become extra sensitive to anything they hear or are being told. So there are many communication mistakes to avoid in the workplace.
Communication skills are not limited to oral communication for any employee. Even for e.g., emailing your office colleagues and more importantly your clients, a very sensitive and important message can get very tricky. That’s where communication plays an important role, as you can’t write very long email and yet have to pass the message across seamlessly.
Ways to avoid these mistakes:
1. Good communication is a habit – Irrespective of your experience, you need to daily work on it
2. Keep learning from everyone – Always keep an eye on your mentors in the office, on how they are conducting themselves daily and keep learning from them.
3. Keep upskilling – Keep undergoing various workshops and online courses, to keep yourself updated on the latest communication challenges and solutions
Communication is an insanely wide topic and hence the mistakes made in communication are also insanely varied.
Tanya is not at all guilty for her bad day. All such knowledge and skills are needed to be imparted to her.
It is highly recommended for HR to organise communication lessons from a communication coach to team leaders like Tanya.
We conduct various kinds of communication workshops. Reach out to us to discuss the issues you are facing!
To Know More: https://deepeshchandran.com/the-power-of-business-communication-in-the-networking-events-in-pune-3/
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Simple Tips while choosing a guy/girl in arranged marriage
How much ever Bollywood/Hollywood romantic movies inspire us, how much ever attempts we make to ‘patofy’ a girl, how many times we dream of having a love marriage, how much ever maybe the rise of live-in relationships…the fact of 2024 remains that around 80% of marriages in India still happen to be ‘ARRANGED MARRIAGE’
So having accepted this fact, how and what does one do while choosing the right boy/girl through arranged wedding?
Here is what we can do while choosing the right guy/girl when families try to arrange marriage!
Choosing the guy/girl for arranged marriage:
@Boys –
When you meet the girl for the first time, please don’t start with asking the sterotype Q’s like “what do you expect from your life partner”, “do you know cooking”, “what you expect from the marriage” etc etc. First make her feel comfortable with you, so start with topics which would interest her.
Discuss about the latest good movie running these days.
If she is active on Instagram, ask her about the various influencers and famous accounts she loves to follow.
If she enjoys watching any OTTs like Netflix or Amazon Prime, ask her about the various series that she enjoys watching.
If she is a Bollywood fan, keep discussing on what she likes about Shraddha Kapoor or Alia Bhat or Deepika; and ask about her favorite actors like Ranbir, Ranvir, etc. Girls love to discuss on such topics.
Else you can go to the most boring yet safe question asked since time immemorial – What about your hobbies?
Her stiff body language would ease up and she would start behaving her own self. You would be marrying this girl, so she needs be her own self when she is talking with you. As the conversation hits from there, you would surprisingly get the answers of your sterotype questions in the midst of your talk . If you don’t get it, when conversation extends, you can sneak in your sterotype Q’s
Being funny is not everyone’s cup of tea but cracking a joke here and there, lightens the situation a lot. Memorizing the WhatsApp forward jokes are not necessary, even narrating real life funny incidents can also do the needful. Discussing on any recent funny memes would also work.
MOST IMPORTANTLY..please be your own self! In arranged marriage, you both might not get many chances to meet, that she can know the ‘real you’ after every new meeting. If she has to like you, it has to be the real you. If you are shy,so be it! Some girls find shy really cute.
DONTS-
Try avoiding bragging about yourself. You might be the next start-up millionaire, but no need to showcase it. It is a big turn-off for many girls. If she has to get impressed by you, she definitely will get, without your bragging.
Hiding things. Honesty is highly needed in an arranged marriage. Some things can’t be told in the first meeting, but they have to told in the next meetings for sure.
Wear clothes which you usually wear. No need to wear a formal clothes to prove that you are a good boy.
Don’t judge the girl highly on looks. After 15 years, neither you nor she are going to look great. Always look for qualities by which she can be a great companion for the next 50 years of your married life. Of course she needs to carry herself well, is what you need to check
@Girls –
Ideally when you meet for the first time the guy is supposed to break the ice, but not all boys may be outspoken. So there is no harm in you yourself doing the honors of breaking the ice.
Always remember that you both have positively come to meet each other, so both would be tensed, excited and positively looking forward.
Indian boys are typically interested in cricket, video games , binge watching, social media reels, food and Nora Fatehi 😉 . Of course you need not discuss the last topic .
Girls are mostly lesser interested in cricket and gaming ; so movies, OTT series, social media reels and food happens to be common topic very often! You never know how amazingly you can hit off, once you find a strong common point of interest.
Now I must admit that it tougher for a girl to actually analyze if the boy is faking or is he genuine or not. Your parents will only see if the boy is earning well and if he comes from a decent family. They always tend ignore other things. So the onus is only on you to find if the guy’s nature is good or not, is he genuine, is his nature compatible with my nature, etc. How on earth do you find it out?
Take your time here and don’t get carried away. Because a fake person cannot carry out his bluff for a longer period of time. Try thinking more from head than from heart. Consult sensible and mature people in your life about this prospect and his nature. Don’t take advice from dumb girls.
So summarizing the entire blog, please go ahead and successfully get into this sacred and great institution called Arranged Marriage. Feel free to ask me any doubts by commenting on my blog or best would be to directly call or Whatsapp me on +91-9970838025
Also, I am conducting an online webinar to help you with better mentoring and detailed steps to find the right partner in arranged marriage. Directly register on this link below for the free webinar session – https://deepeshchandran.com/Arranged_Marriage_Consultancy/
TO Know More: https://deepeshchandran.com/
TO Know More: https://deepeshchandran.wordpress.com/2014/06/14/simple-tips-while-choosing-a-guygirl-in-arranged-marriage/
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Storytelling for Change Management: Implementing HR Strategies in Pune’s Evolving Work Environment
Let’s assume there is an IT company in Pune named Baxbo. Baxbo is a 7-year-old company with 500 employees. It has a decent work culture and healthy attrition rate.
However, let’s assume there is now a bigger company (let’s name it Haxembur), which is a 50-year-old company with 10,000 employees. Within a deal between both the top management, Haxembur is now taking over the small sized Baxbo.
This is a big type of change management for Baxbo and its 500 employees as now the culture will change, so might be the technologies used, work policies and even organisational structure.
Role of the HR in change management
HR is the flag bearer of the culture for any organisation and the bridge between the employees and the management.
Here in Baxbo, every HR person is facing the biggest challenge of their career. There is now huge anxiety and fear among each of the 500 Baxbo employees, as they fear change of role, responsibilities change, change of work location and loss of colleagues & friends. Worst – they all fear the loss of their job.If you are in the market for superclone Replica Rolex , Super Clone Rolex is the place to go! The largest collection of fake Rolex watches online!
Team HR Baxbo needs to make the transition of Baxbo into Hazembur happen smoothly
Importance of Storytelling for HR
Storytelling for the HR team in Pune of Baxbo is all about proper communication. They need to ensure passing the message completely happens without any gap to every single employee.
Storytelling is not just about telling motivational stories to the Baxbo employees at this time of anxiety. It is all about WHAT you say and more importantly, HOW you say.
Here are few things they should be doing:
Step 1 – Have a town hall meeting
Messaging and presentation by the top management boss is almost make and break here. As it is an IT company, all employees have gathered over a zoom call.
Step 2 – Perfect explanation of the merger and its effects
Ideally the top boss’s talk should cover the topics like why they decided to go for this merger. Show the company and employee growth that can happen post this merger. Brief on the various formal transitions that all as a team have to undergo like training for the new technology to be used, new headquarters, new possible job location opportunities, etc. Lastly, has to openly and honestly also tell about the down side of this merger as well. Never hide any secrets with their loyal employees.
The flow of this talk needs to be like a good story structure.
Step 3 – Take an online survey, feedback and QnA and addressing all concerns
In coming days, continuously take feedback via online surveys or F2F interviews on the various concerns of each employee.
Operationally, it is going to be very tough for the HR and even communication wise as well. HR needs to be composed himself. This is where the prowess of storytelling of the HR comes into the picture.
Step 4 – Training the mid-level managers
Step 5 – Continuous training to all employees
This training can’t be a one-off activity. It has to be done on continuous basis for coming months, till the smooth mental transition happens into the new company culture
Why every HR in any organisation needs business storytelling training?
Business storytelling for HR helps the HR to communicate the most critical news in a lucid and comforting way. The other benefits include art of communication, engaging any person in an interesting manner, maintaining good relationships, etc
We provide workshops of Business Storytelling for the HR team in Pune and many cities in India.
To Know More: https://deepeshchandran.com/storytelling-for-change-management-implementing-hr-strategies-in-punes-evolving-work-environment/
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Communication Coach: Communication Mistakes to Avoid in the Workplace
Tanya Raina is a hardworking Team Lead of 45 team members of leading MNC. She is highly enterprising and doesn’t intend to be bad to anyone as such, especially about her team.
This story is about that one day in the office, where everything went wrong for her.
10.00 am Her junior team member Noori calls Tanya on her phone. Voice of Noori is really hoarse and down on the call. She asks for leave on medical grounds. As Tanya had a minor dependency of Noori and hence unknowingly expressed angst but surely approved the leave
10.30 am Her Super boss, the MD of the company told her to prepare a PPT for a potential client, which was suddenly fixed at 2 pm
With good preparation and energy, Tanya presents the proposal to the client.
But she ended up using too many jargons in the verbal and PPT content.
3pm Another existing client called her to provide the current update of the last application of the project. Tanya in the quest to promptly reply, sends the short update over a WhatsApp chat instead of email.
She had it in mind to send it via email too later, but completely forgets it
5pm For an intra company meeting with a counterpart Mr. Travis Martin from another country, she unknowingly and innocently mentioned about the politics in his country. Travis, who had a certain political bias for a certain party didn’t enjoy Tanya’s viewpoint.
While all these might not seem like major blunders or heinous mistakes, it did cost Tanya something.
Noori was highly upset with the way Tanya behaved, but Noori didn’t tell Tanya about it. This is a bigger problem as the resentment remained within the team member itself. Noori was expecting Tanya to show little amount of concern for her as she was ill
The Super Boss, the MD informs that the client didn’t like PPT as they didn’t understand it well because of too many jargons used. It was too complicated for the clients to understand.
The 2nd existing client raised a complaint to Tanya that it was very unprofessional of her to send official communication outside the company formal modes i.e. WhatsApp
The counterpart Mr Travis Martin raised a mild complaint to HR about Tanya about not following basics code of conduct
Tanya didn’t mean any wrong to anyone, but it all eventually came out wrongly.
Who is guilty – Tanya or her communication skills?
Communication is not just about what you say, but more importantly how you say it.
In today’s world, people have become extra sensitive to anything they hear or are being told. So there are many communication mistakes to avoid in the workplace.
Communication skills are not limited to oral communication for any employee. Even for e.g., emailing your office colleagues and more importantly your clients, a very sensitive and important message can get very tricky. That’s where communication plays an important role, as you can’t write very long email and yet have to pass the message across seamlessly.
Ways to avoid these mistakes:
Good communication is a habit – Irrespective of your experience, you need to daily work on it
Keep learning from everyone – Always keep an eye on your mentors in the office, on how they are conducting themselves daily and keep learning from them.
Keep upskilling – Keep undergoing various workshops and online courses, to keep yourself updated on the latest communication challenges and solutions
Communication is an insanely wide topic and hence the mistakes made in communication are also insanely varied.
Tanya is not at all guilty for her bad day. All such knowledge and skills are needed to be imparted to her.
It is highly recommended for HR to organise communication lessons from a communication coach to team leaders like Tanya.
We conduct various kinds of communication workshops. Reach out to us to discuss the issues you are facing!
To Know More: https://deepeshchandran.com/the-power-of-business-communication-in-the-networking-events-in-pune-3/
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Soft Skill Trainer: Essential Soft Skills Every Trainer Should Possess
Types of corporate training –
The 2 main types of training in corporations are technical and non-technical.
In technical, one can have technical skills development, cyber security, office tools training, etc.
In non-technical, one can have related to diversity and inclusion, mental and physical health, sales, leadership, change management, etc.
A soft skills trainer hence is many times in demand for many corporate training for many non-technical training. Whereas a technical trainer is very niche specific and technical skillset specific, is also in demand.
Skills every trainer must possess –
One important skill is soft skills itself. He might be a PhD in leadership management, but if he cannot engage his workshop attendees for even 1 hour in a row, then he won’t prosper as a trainer.
The lesser known facts about soft skills is the ability to entertain and engage. The soft skill trainer has to be an entertaining storyteller
Another important trait is that every soft skill trainer needs to be a really good sales guy. He needs to sell to the corporates his workshops and he needs to be a master in negotiating his remuneration fees. One should not be underselling their services
Last but not the least, the biggest skill a soft skill trainer or any trainer needs is resilience.
Most trainers are freelancers or have their company. They are responsible for their own salary. Hence there might be lull times where there will be zero incoming money. This will lead to desperation and frustration. One needs to be resilient enough to ride over this tough wave.
Methods to get better in soft skills
To get better at soft skills is a very long process. The unfortunate part of learning soft skills is that you can only get better at it, when you practise it very well and practise it for a very long time.
Every person is comfortable with their own respective method, which works for them.
Here is the list:
Practicing under a mentor – This can be coach or senior friend who will guide you and tell you where you are going wrong on continuous basis
Be part of a peer group – While there are various mediums to learn any skill, it will only flourish when you practise it with like-minded fellow members. The key is to be consistent in practising your skill and with like-minded people pursuing the same goal, gives the right motivation
Self-learning – If you are all by yourself in learning a skill, the key is to apply the learnt skill, measure its progress, understand what went wrong and then rework while improving on the mistakes. And the cycle continues on and on.
In conclusion, every kind of trainer in the industry needs to be equipped with soft skills.
To Know More: https://deepeshchandran.com/soft-skill-trainer-essential-soft-skills-every-trainer-should-possess/
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Adapting Communication Styles for Successful Business Negotiations in Pune
Communication is not easy as it seems, else there wouldn’t have been so many misunderstandings, failure to express our thoughts, inability to convince or negotiate with people in our lives.
Negotiation is simple words means the communication happening between 2 parties, where both are trying to influence each other and get the best for themselves, where the final conclusion should be achieved. Small kids negotiate with their parents to buy a new toy, by throwing tantrums or crying or by puppy face, while the parents disagree. However, the conclusion is reached when that toy is either purchased or not purchased. Similarly, college kids negotiate with their parents to send them for a Goa trip, in return they will study for extra hours and get extra marks.
Business Communication in business negotiations is more crucial because its success and failures will affect the top line of the entire organisation
Let’s understand business negotiation with an example
Nagesh is writing an email to his Boss asking for 2 weeks of leave this month, while he had already taken 2 weeks of leave last month as well. There is a 99% chance that the Boss will not allow Nagesh’s leave. This is where Nagesh has to negotiate well and where effective business communication comes into the picture.
Here is how Nagesh needs to email: Dear Boss, Last month I took 2 weeks of leave for my sister’s wedding and thank you for giving me that long duration of leaves. This month as it happens, 2 of my best friends have returned from the USA after 10 long years. These are the only 2 real friends I have in my life and we had promised ourselves in college to have a 10 day hike in Himachal, when we have enough money. For good or bad, fortunes have striked this month, where in the USA returned friends are free and we have the money as well. Hence I would request a 2 weeks leave this month again
However, here is what I am doing to mitigate my absence. I briefed Ashish on all work and will be in continuous touch with him for all dependencies. I will be rejoining the office 10 days before our current client’s deliverable and will personally fill all the gaps that would have happened. I am assuring you of zero gaps and errors in the deliverable of our current client.
Looking for a positive response from your end
Above was a successful business communication via email for negotiation.
Effect of culture in effective communication
How to enable effective business communication in Pune particularly
Here is the thing about Pune. It was a small and quiet city in the 1990s until the IT boom happened in Pune. Post the 2000s a lot of IT and other industrialization happened. Hence most of the people living in Pune currently, those doing business and also those who are owners of business are mostly not actual natives of Pune.
Hence for effective business communication in Pune, you need to find the actual lover affair of the person with Pune. When did he shift to Pune, why did he shift to pune, how much is he emotionally attached to Pune, etc!
In short, you need to be aware of 2 cultures – culture from which the person hails from and what is his current affiliated culture with Pune
Beware of not hurting the sentiments of the both cultures in your business communication
Example on how to negotiate in business w.r.t culture
One important aspect in negotiating in business is being aware of the other person’s culture
Conclusion
Effective business communication’s success in negotiation depends on several factors, one of which is the culture. More you understand and respect that culture, the higher is your chance to leverage it for your negotiation success.
To know more: https://deepeshchandran.com/adapting-communication-styles-for-successful-business-negotiations-in-pune/
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From Words to Magic: Inside the World of a Professional Storyteller in Pune
What does the life of a professional storyteller look like?
This is how the life of a professional storyteller would look like. He would perform oral storytelling at schools, college events, literature events, book cafes, cultural events, etc
The stories that he would narrate could be fictional or even fictional ones. The fictional stories narrated by him could be published authors, famous folktales or even his own written stories
The audience that he would be narrating could range from 4 years to 80 years, corporate employees, young adults, GenZ or middle aged adults. The professional oral storyteller knows his audience and even better knows the pulse of his audience. He is precisely aware of what narratives work well for which demography.
The audience comes first and then comes the story to be narrated. It never comes the other way around for the professional storyteller.
Every professional storyteller is extremely hardworking. He will practise extremely well for any performance. Just like singing, it is all about striking the chord while narrating with emotion any certain dialogue. One chord plus or minus can miss out the bull’s eye while touching the hearts of the audience.
Pune’s storytelling scene
For a professional storyteller in Pune, he/she may have their own venues to perform. However, all upcoming storytellers are advised to start with participating in various open mics in Pune. These open mics consists of stand-up comedy, poetry, storytelling, etc.
Once the artist gets the art perfected, the storyteller can perform his own solo events.
However, there are a lot of challenges in performance storytelling
The storyteller might face unexpected hindrances during the storytelling act. These include rare but sudden heckling by the crowd, some audience member is continuously talking on phone while the storyteller performs, some random small kid suddenly jumps into the stage or starts crying, etc.
Here it is easy for the artist i.e. the professional storyteller to lose his flow, as he has to control the unexpected scenario from the crowd and also continue back with the same emotions of the storytelling act.
Hence the storyteller has to double up as the crowd manager and the artist and more importantly, keep switching places.
That is the hallmark of the true professional storyteller
What are the important parts of a story structure?
The important parts of the story are the characters, the story arc and the tonality/ style. With the overdose of content, especially post Covid, the story arc is mostly repetitive. However, good storytelling hinges on excellent framing of the characters and tonality. These 2 aspects are the subtle art that is differentiating good storytelling from average ones, especially post Covid.
Hence a good storyteller is always aware of this while narrating. He needs to paint the picture well for the audience. If he fails in that, then everything falls flat.
Magic of connecting with stories
Out of the various advantages of storytelling, one of them is healing. Here even a common man i.e. non-professional storytellers can imbibe it.
Storytelling is about one person speaking and another listening. If the storytelling is pure, then both the teller and listener get healed.
Imagine a person in depression, he speaks about the incidents that made him vulnerable, scared and traumatised. These are just real stories that happened with this person. He just needs to be heard.
Here the role of a good listener is extremely crucial. This listener, if genuinely puts his heart into listening (not hearing) to what the person has to speak, it turns magical.
People just want to be heard; they just want their stories to be heard. Lending the right ear is akin to lending a helping hand.
Conclusion
All in all, a professional storyteller in Pune or any city in India needs to be hardworking, creative and keep evolving his art, like any other profession on this earth.
Reach out to us for any need of professional storytelling services
To know more: https://deepeshchandran.com/from-words-to-magic-inside-the-world-of-a-professional-storyteller-in-pune/
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Power of Brand Storytelling in Nescafe TV Commercials
Here is a lesson in branding storytelling by Nescafe.
This is an old TV commercial (TVC) of the mid 2010s which is 2 minutes long, but hits bullseye with humour, brand storytelling and brand positioning.
Nescafe ad
Ad talks about the story of a stammering guy who aspires to be a standup comedian. It shows the struggles and ridicule he faces because of his stammering. Until the Eureka moment, where he starts using his weakness as the strength itself. In his stand up gigs, he starts making fun of his stammering itself and hits bull’s eye.
In these 2 minutes of the ad, one develops empathy for this guy and roots for him. You want him to succeed and relish his success in the end.
And what better way to tell this story than using humor brilliantly in it !
Humour is always the toughest out of all emotions
Let’s list down what all does the TVC personify:
Resilience
Hard Work
Never giving up
And who is your partner in this journey of resilience, hard work and never giving up in the TVC?
Answer – This cup of coffee- Nescafe!
Now this is the perfect marriage of the brand and storytelling!
_____________________
Continuing with brand stories of Nescafe, here is a TVC of Nescafe Gold
This Nescafe Gold ad is gold in brand storytelling indeed. It showcases the importance of staying in touch with your inner circle
In this Ad, a man is metaphorically searching among all the people whom he ever came in touch with in his entire life. He starts asking questions to them, which are highly intimate and personal. E.g. – who all know his pet name, who all seen him cry, who are still in touch with him, etc.
Those who don’t know the answer should sit down, while the others shall continue to stand. After the end of all questions, every single person is now sitting.
Then it raises the tension and the awkward moment, that there is no one left.
That’s when he finally invites, who wants now to start with a fresh beginning, over a cup of coffee. And people start to join him over a cup of coffee with a smile.
Beautiful storytelling showcasing how we unknowingly miss out to stay in touch, with whom we really love and care. However, it is never too late to get it all back with a fresh start. And what better to get back, than meeting up over a cup of Nescafe Gold.
Let’s list down what all does the TVC personify:
Lost relationships
Loneliness
Understanding who is our real inner circle
It is never too late to rekindle
And who is your partner in this attempt to rekindle your relationships in this Ad?
Answer – This cup of coffee- Nescafe!
Again brand storytelling at its peak.
This is a tribute to 2 of the best Nescafe TV commercials.
Brand storytelling is extremely tough, as storytelling is a very delicate art that can make or break the brand.
Reach out to us for workshops on storytelling
To know more: https://deepeshchandran.com/power-of-brand-storytelling-in-nescafe-tv-commercials/
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Adapting Communication Styles for Successful Business Negotiations in Pune
Communication is not easy as it seems, else there wouldn’t have been so many misunderstandings, failure to express our thoughts, inability to convince or negotiate with people in our lives.
Negotiation is simple words means the communication happening between 2 parties, where both are trying to influence each other and get the best for themselves, where the final conclusion should be achieved. Small kids negotiate with their parents to buy a new toy, by throwing tantrums or crying or by puppy face, while the parents disagree. However, the conclusion is reached when that toy is either purchased or not purchased. Similarly, college kids negotiate with their parents to send them for a Goa trip, in return they will study for extra hours and get extra marks.
Business Communication in business negotiations is more crucial because its success and failures will affect the top line of the entire organisation
Let’s understand business negotiation with an example
Nagesh is writing an email to his Boss asking for 2 weeks of leave this month, while he had already taken 2 weeks of leave last month as well. There is a 99% chance that the Boss will not allow Nagesh’s leave. This is where Nagesh has to negotiate well and where effective business communication comes into the picture.
Here is how Nagesh needs to email: Dear Boss, Last month I took 2 weeks of leave for my sister’s wedding and thank you for giving me that long duration of leaves. This month as it happens, 2 of my best friends have returned from the USA after 10 long years. These are the only 2 real friends I have in my life and we had promised ourselves in college to have a 10 day hike in Himachal, when we have enough money. For good or bad, fortunes have striked this month, where in the USA returned friends are free and we have the money as well. Hence I would request a 2 weeks leave this month again
However, here is what I am doing to mitigate my absence. I briefed Ashish on all work and will be in continuous touch with him for all dependencies. I will be rejoining the office 10 days before our current client’s deliverable and will personally fill all the gaps that would have happened. I am assuring you of zero gaps and errors in the deliverable of our current client.
Looking for a positive response from your end
Above was a successful business communication via email for negotiation.
Effect of culture in effective communication
The biggest mistake one makes in business communication is that we assume everyone in India is like them.
What might be pretentious to us, might be purely sublime and celebration to others. Eg – South action cinema may appear pretentious and so will their non-conventional looking actors. But they are demi-gods for people in the south.
What words might be casual and normal to us, might be extremely sensitive to the other person Eg – Some colloquial words in North India which are lovingly and casually addressed to each other, might seem highly offensive for other non-North Indians This is a cultural difference!
Culture changes in India every 200 kms. Without studying the culture of the other person, it will always be difficult to have successful negotiations.
How to enable effective business communication in Pune particularly
Here is the thing about Pune. It was a small and quiet city in the 1990s until the IT boom happened in Pune. Post the 2000s a lot of IT and other industrialization happened. Hence most of the people living in Pune currently, those doing business and also those who are owners of business are mostly not actual natives of Pune.
Hence for effective business communication in Pune, you need to find the actual lover affair of the person with Pune. When did he shift to Pune, why did he shift to pune, how much is he emotionally attached to Pune, etc!
In short, you need to be aware of 2 cultures – culture from which the person hails from and what is his current affiliated culture with Pune
Beware of not hurting the sentiments of the both cultures in your business communication
Example on how to negotiate in business w.r.t culture
One important aspect in negotiating in business is being aware of the other person’s culture
Rita is a sales head going for a sales meeting with his client, Arun,the CEO of a manufacturing company. Rita has researched before the meeting that Arun hails from Jaipur and has been settled in Pune since past 15 years. Thus Arun is an amalgamation of the cultures of Jaipur and even Pune. The emotions that Arun might get swayed away could be dependent on both cultures. These emotions are extremely crucial to be leveraged in the negotiation stage. In the give and take part of negotiation, Rita needs to mention the benefits his manufacturing company could get; and also mention the non-tangible benefits associated with Jaipur and Pune
Conclusion
Effective business communication’s success in negotiation depends on several factors, one of which is the culture. More you understand and respect that culture, the higher is your chance to leverage it for your negotiation success.
To know more: https://deepeshchandran.com/adapting-communication-styles-for-successful-business-negotiations-in-pune/
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Who is a professional storyteller?
Let us understand who is a professional storyteller in the first place.
Professional storytellers in the purist form are the below examples:
E.g. – Authors: Writers who create novels, short stories, non-fiction books, and other written works are professional storytellers. They share their stories with readers through published books and articles.
E.g. – Journalists: Journalists report on real-life events and issues, but they do so by telling stories through news articles, documentaries, and investigative reports in storytelling format
E.g. – Movie makers and Screenwriters: Professionals who write scripts and direct for movies, television shows, and other visual media are also storytellers. They craft fictional narratives that are brought to life through actors, and other creative professionals.
E.g. – Digital Content Creators: In the age of the internet, many individuals create online content as professional storytellers. This includes YouTubers, podcasters, bloggers, and social media influencers who use various media to tell stories and engage their audience.
Similarly, there are many such examples of professional storytellers as below!
Professional Storytellers in business parlance:
Anyone who uses the power of storytelling in his/her respective profession is also a storyteller.
Below are examples in the business scenarios:
E.g. – Marketing head: This one of a company uses storytelling in the company website, social media handles, etc. to promote the company brand
E.g. – Content writer: This one uses storytelling in his/her articles to keep the readers engaged and touch their souls
E.g. – Good leader: A good leader is always a good storyteller, who uses the power of storytelling to inspire his team members and get the best out of them
E.g. – Storytelling Coaches and Consultants: Some professionals specialise in teaching others how to tell compelling stories in corporates
Why is Professional Storyteller important in today’s world?
Think of professional storytellers as contemporary magicians, wielding the wand of words to conjure images, emotions, and ideas.
In a world swamped with tweets, posts, and notifications, they are a rare breed of wizards who wield this ancient art of storytelling to captivate, educate, and mesmerise
They aren’t just storytellers; they are time travellers, guiding us through epochs and dimensions, allowing us to see through the eyes of heroes and villains, kings and paupers.
Why a Professional Storyteller in crucial in corporate scenario?
The realms of professional storytelling aren’t confined to campfires and cosy corners. They’ve infiltrated boardrooms and meeting halls, transforming brands into sagas. These storytellers collaborate with corporations to imbue their narratives with soul, turning logos into legends and slogans into anthems. They coach and convert the employees of any organisation to master storytellers
Conclusion
One can learn from these various professional storytellers to become one among them.
Deepesh Chandran is a professional oral storyteller and writer in Pune, who performs oral storytelling on his own written fictional stories since 2015.
Deepesh is also a Business Storytelling Coach and Consultant to various organisations across fintech, manufacturing, IT, etc.
He coaches the employees of the organisation on sales storytelling, leadership storytelling, HR storytelling, data storytelling and much more
To know more: https://deepeshchandran.com/professional-story-teller-in-pune/
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Pune's Keynote Speakers on Leadership: Unlocking Potential and Driving Success
Where does the leadership fail?
To understand why leadership fails in various levels of an organisation, we need to understand who are the people who end up being the manager/boss/leader.
Majority times the manager appointed has no training on leadership. He is just a subject matter expert who was good at his work and hence is suddenly given a job of a leader, instead of his technical job.
Thus he commits lots of mistakes as leader as he is doing it for the first time ever. Out of the long list of mistakes, here of major reasons why leadership fails :
Poor verbal, written, interpersonal communication
Micro management of team members
Failure in Understanding the team member’s point of view
Resistance for any type of feedback
Poor vision of the project/company/team future
Every good leader is a good storyteller
Every good leader in this world is always a good storyteller.
The right use of words at the right time, narrated with the right tonality is extremely crucial for any leader.
Eg - When a team member misses out on sending an important email the previous night to a client.
The bad leader would say in an annoyed tone ‘ You missed out on sending the email yesterday. This is very silly of you ’
However a good leader will privately first ask why the team member was unable to send the email yesterday.
Then polite yet firmly say ‘Now send it to the client asap. Let’s make sure we don’t make this mistake again’ .
By using “we” in the sentence, he takes the blame on himself too.
Hence right place (privately), right words (no scolding involved) and right tonality (polite yet firm)
All such small things help in unlocking the best potential in that team member and help in driving success for them
Why is a Keynote speaker needed to speak on leadership?
As most managers are not trained in people management and leadership skills, a keynote speaker provides them with the right insights, learning, leadership methods and much more.
It is a myth that a high IQ will help you grow in your career. Rather EQ is even more important than IQ here for success and career growth. A keynote speaker helps them with various EQ methods
As Pune is a business hub, there are ample people in various leadership roles.
As we are based out Pune, we provide our keynote speaker services in Pune and various cities
To Know More: https://deepeshchandran.com/
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