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Contact Call Center for Dialer Chennai

A contact center is divided into two main segments inbound call center, wherein the customer / people dials them, and outbound, wherein the call center dials’ call to the customer. The call centers involved in inbound process, usually provide technical and customer support services, whereas the outbound call centers are generally involved into sales and marketing processes. Yet, whether it is an outbound or inbound, the call centers always depends upon their agents, as well as their dialing infrastructure to ensure the smooth, uninterrupted business process, which leads to profitability.

The contact centre is a central point from which all customer contacts are managed. Through contact centres, valuable information about company are routed to appropriate people, contacts to be tracked and data to be gathered. It is generally a part of company’s customer relationship management. The majority of large companies use contact centres as a means of managing their customer interaction. These centres can be operated by either an in house department responsible or outsourcing customer interaction to a third party agency (known as Outsourcing Call Centres).

Avyukta Intellicall provide complete call center services like call center dialer, dialer VoIP, hosted call center, predictive dialer, crm solutions, call center voip minutes, turnkey and BPO call center solutions. Our support and software team working on past 9years to in the telecommunication industry. Our call center dialer software is the latest technology based.

Kind Regards,

Kartikey Sharma,

Avyukta Intellicall,

+91-761-08-440-00;

avyuktaindia (Skype)

www.dialerindia.com

Dialer -VoIP – IVR – Asterisk – CRM – Toll Free – CTI Hardware – Android Call Center

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