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How Far Can Social Media and the Human Resources Department Go?

Nowadays, technology is probably something that people wouldn’t be able to live without. Technology is one of the most important assets that many businesses aim to have whether they are small or big businesses. But since social media came to the internet world, it has brought a pack of new perks and environment to all kinds of people.

The application of social media to the Human Resources Department made everything seemed faster and more efficient. For instance, a company in India has tried to search for new computer programmers through a social networking site. And guess what, their social media site was able to receive almost 100 applications from fit applicants in just one week.

Source: http://newtohr.com/

Based on the conducted global study on Internet usage by a media buying agency called LodeStar Universal, they found out that online social media platforms like podcasts, blogs, widgets, social networking websites, RSS feeds, etc. were changing everything the way Human Resources professionals communicate and work with their associates.

User-Base Platforms

As a technology and market research firm, Forrester Research said that Web 2.0 tools like wikis will increase its demand in the next years to come. As a matter of fact, using Web 2.0s is something that IBM has already adopted by using wikis as their virtual replacement for dozens of long conference calls. This is a great tool since the WikiCentral of IMB now houses more than 125,000 registered users as reported by Live Mint.

On the other hand, your organization wouldn’t be able to enjoy the full benefit of social media platforms without the proper knowledge on how to use it. If you want an instant instructor, you can hit Google’s search engine and look for tutorials that are available either in video or written content with photos.

Keeping Up with Technology

Perhaps, HR professionals are also considered as “late-adopters” of technology, especially on social media. But with enough exposure and hands-on training to different social media platforms, HR professionals will surely score the latest training materials, tests, recruitment strategies, and post company-related or hiring announcements, etc. to engage with employees in tons of ways.

Faster Recruitment and Training

Social media platforms are great places to find suitable applicants. Applicants can send their profiles online while you filter the best candidates faster before even calling them for an interview. Platforms like Slideshare and LinkedIn are also reliable places to join in interactive environments to learning new things related to your career.

From delayed to real-time, HR professionals can now become more efficient on managing employees, getting feedbacks from employees, and diffusing information no matter what is their size thanks to social media platforms. With the mentioned details above, social media will certainly evolve and become a must-have compact tool for all kinds of industry.

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The Most Awaited Trends in Recruitment and Talent Acquisition

Looking for a job, applying for a possible job that fits, going for an interview, passing exams, and waiting to be hired are just some of the hassles that new graduates and applicants encounter until now.

It’s like doing a door-to-door selling process where you’re trying to sell your goods in spite of being rejected repeatedly until you have finished the day. In the end, you still feel zeroed-out or left-out which is such an agonizing feeling!

But it doesn’t end there yet!

You still have to wake up early the next day, prepare for another venture of job-seeking with your stack of resumes to submit to more companies you have chosen based on advertisements that fit your knowledge if not experience.

Source: http://www.hhruk.co.uk/

One Click

A news reveals that web-based recruitment in the Philippines has grown up to 6% last June 2017 which showed a positive annual growth due to an upward economic trend on the key driving forces behind the country’s booming economy from manufacturing, agriculture, and BPO sectors.

But here’s the good news.

One of the latest trends when it comes to recruitment called “one click buy” and “one click applies approach” is now here which resolves the way consumers purchase anything with just one click.

Millennials who have smart gadgets have preferred employers who offer the same convenience when it comes to their careers. Thus, the Commonwealth Bank of Australia has developed a custom-built HR app which called Sidekick System to manage their employment system and got an awesome 20,000 downloads two weeks after its launching date.

Revolutionized Recruitment Process

Recruitment processes were revolutionized for both employers and job because of online job sites. This increased the efficiency of hiring by reducing the time as well as the cost of hiring. The meteoric rise in online hiring has revolutionized the ways where companies hire candidates who seek jobs at such a short span of time.

Online job sites have allowed employers to utilize a wider reach to candidates within their current and active talent databases. At the same time, candidates were given a wider reach for employers by just sending or posting their CVs online for employment opportunities.

Today, the latest report of MEI or Monster Employment Index claimed that the BPO and Information Technology-enabled services sectors are still the top employment providers up until the middle of this year. With 1.2 million workers employed in this sector, online recruitment is still considered as the best option for applying for a job and getting hired as supported by the expectation that they will grow further to 1.8 million in the coming 5 years.

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The Negative Impact of House Bill 5636 in the BPO Industry

When the House of Representative approved the third and final reading of HB 5636 which refers to Tax Reform for Acceleration and Inclusion (TRAIN), it caused a big ripple to those who work and manage BPO companies. Under HB 5636 that is backed by the economic managers of Duterte Administration, the government has planned to lower personal income tax, expand the value-added tax base or VAT on various sectors, and adjust excise taxes.

As an answer, the Makati Business Club claimed that it will have a negative impact on the BPO industry once this bill is passed into a law since transactions of BPO companies will shoulder 12% VAT on gross receipts. In addition, the removal of the BPO sector’s tax incentive will negatively affect the country’s ability to attract outsourcing investments in the future.

The BPO industry is a winning sector for businesses since the top three most hired professionals are BPO and Information Technology industry-related.

Source: http://www.hpoutsourcinginc.com/

Now, this tax reform is the main concern that Rey Untal faces who’s the new leader of IT-BPM plus the fact that this sector holds the status quo under Package 1 of the tax reform package. Their sub-sector ROHQs or Regional Operating Headquarters are excluded since it will be greatly affected due to HB’s version by removing 15% preferential tax rate which can only generate about P1.5 billion tax collection.

Mr. Untal claimed that revenue wise, the ROHQs were able to give $4 billion of the $23 billion earned by the industry in the previous year. Furthermore, Untal said that this tax incentive has transformed the Philippines into a more attractive option for conglomerates compared to Malaysia, Hong Kong, and Singapore. But still, he’s unsure of the immediate impact on the industry.

Based on the recent data, India still holds the top position for ROHQ location. However, other countries especially Malaysia is trying to lure investors with a good incentive package.

Mr. Untal firmly believes that IT-BPM has improved due to the country’s good talent pool, conducive working environment, and acceptable infrastructures. ROHQs have also provided jobs of the future composed of complex works in financing, accounting, HR, and analytics. Package 2 of the tax reform program is more critical since the government is still adjusting the corporate income tax rates and incentives rationalization.

The draft wasn’t available yet, according to Mr. Untal, but he’s hopeful that the government will be able to retain the incentives. This is to make sure that Philippines will still be able to offer cost-effective services and show aggressiveness to its neighboring countries at the same time because this will bring potential investors in the Philippines.

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The Potential Growth of Digital Marketing in the Philippines

With today’s rampant and rigid competition that takes place within the online business industry, content is still considered as the reigning solution for successful brand marketing. How?

“Marketing is marketing: what is my business, how do I send my message across, who is my target?”

This is a statement given by Patrick Searle, CEO of GetCraft on his interview last July. GetCraft is the leading content marketing network in Southeast Asia that helps brands with their marketing and advertising strategies.

As a CEO of a well-known content marketing network, Searle encourages brands in the Philippines to invest on a good piece of content that could attract more viewers and potential revenue. As part of his interview, Searle has shared GetCraft’s market survey report for 2017 which included managers, VP, directors, and C-level marketers across industries.

He stated that the digital marketing industry in the Philippines will continue to grow as Internet reach more and more of the country’s population.

Source: http://marriage.arparis.org/

Social Media Capital of the World

Being the third largest economy in the Southeast Asia, Philippines has managed to strengthen its online purchasing power. Thanks to the country's young population who are highly engaged in social media, it helped businesses to reach for low hanging consumers easier. So as a proof of Filipinos’ fondness in using social media, the country was hailed as the "Social Media Capital of the World" for half of the country’s population became internet users now.

                    Because of the rampant use of mobile internet technology, Searle could no longer deny that the web traffic from mobile today has grown from 31 to 38% while the use of internet on laptop and desktop have dropped from 69 down to 56%. Since most Filipinos prefer using mobile phones today, surveys conducted by marketers have revealed that video is the most effective form of content marketing strategy.

Source: https://wsiaxon.com/

“The Struggle is Real”

Although videos can effectively attract consumers, creating original videos and compelling online contents is harder than it seems. Too much noise and contents that are mostly fake and annoying have already took over the online world. Hence, content marketing networks and outsourcing companies must work hard to come up with materials that can stand out to capture people’s attention.

In the end, Searle pointed out that consumers not only seek for brands that sell products, they seek for brands that can inspire and educate them. And this is the where the future growth of digital marketing in the Philippines will evolve.

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Uligan’s Wake-Up Call to All Restless and Unhealthy BPO Employees

The BPO industry is one of the best industries that offer the most lucrative jobs. But as the industry offers a better life to each BPO agent, the heads of BPO companies here in the Philippines are aggressively racing a campaign that can improve their agents' health and wellness.

In general, most BPO companies that operate in the Philippines are entertaining international clients. This means that most of their employees have to work during the night in order to cater for their clients’ needs. And with the industry's provided pleasure and high-quality jobs, the works and responsibilities of BPO employees have started to pile up which resulted to an unhealthy lifestyle.

According to the latest survey from Inquirer.net, two out of three BPO employees continue to live with unhealthy lifestyles placing chain-smoking and heavy drinking as the top vices that are common among more than 600,000 BPO workers. But that’s not all; experts have found out that most BPO employees under the age bracket of 26 to 28 were less than interested in regular exercises and proper diet.

Source: http://www.care2.com/

Call Center Olympics

Due to these alarming health situations among BPO employees, the Executive Director of CCAP (Call Centers Association of the Philippines) Jojo Uligan decided to address the problem by launching “Call Center Olympics” event which aims to promote the health and well-being of BPO workers.

After successfully starting the event again last May, Uligan stated that he would be happier if 80 percent of the employees have participated in the program. But apparently, only about 20 to 30 percent of BPO workers follow healthy diet and exercise routine.

Furthermore, Uligan frankly said that smoking, drinking, and too much eating were no longer new in the BPO sector. But if employees will continue with their unhealthy habit, it will definitely affect the way their outsourcing company earns money. Unlike other businesses, BPO companies follow strict performance and productivity metrics that help them to land with valuable accounts.

If employees are not fit enough, their productivity level will slowly fluctuate and leave their company with deranged clients and inefficient revenues. Therefore, this would affect CCAP's efforts of improving the country's competitiveness in the outsourcing industry.

The Guidelines from DOLE

Aside from Uligan’s "Call Center Olympics" program, the Department of Labor and Employment has also recognized the arising problem on call center agents' health and safety issues. Thus, they will be establishing more health programs, occupational safety programs, and formation of safety and health committee in each BPO company.

Being true to their word, they are requiring all BPO employers to have an in-house medical staff composed of one safety officer, one occupational nurse, and a health physician to deal with employees' health situation.

As Uligan and DOLE continue to encourage BPO workers with their health and wellness programs, they cannot deny that if the employees themselves do not want to take care of their health, they can no longer do anything about it.

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Digital Marketing Edges and Benefits 

Coefficients Co. Ltd. Contact no: 6342-7191432 Email: maryrosesomera@coefficientsco.com Website: http://www.coefficientsco.com/

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BPO Reveals the Most Effective Ways of Welcoming Newly Hired Employees

If you are working in a successful business process outsourcing business as part of the recruitment, you are probably aware that recruiting is a continuous process and is not a onetime procedure. Recruitment does not stop from the new hire’s first day, weeks or months as long as the company needs more manpower the recruitment team’s work is never over.

Struggle of BPO Recruitment

With thousands of Filipino’s seeking for a job today, I can’t imagine the stress BPO recruitments are going through right now. It is not a secret that the outsourcing Philippines has the largest number of applicants and it’s up to the recruitment to filter the great volume in order to find the perfect candidate.

It could be hard if the BPO recruitment sticks to the traditional process but with the latest strategic process in motion, outsourcing companies can better deal with a possible turnover of one employee to another without creating a huge impact on the business operation.

Aside from that, the promising trends being followed by most BPO company’s these days such as effective onboarding which is said to be a comprehensive approach is way beyond a simple work orientation.

Onboarding’s Important Role

A survey shows that 69% of employees stay in a company for more than 3 years if they are provided with a great onboarding. Onboarding is the process of welcoming a new hire into a company and it ideally starts before the starting date of the employee.

This statistic shows emphasize that onboarding plays a major role in maintaining a positive relationship between newly hired employees and company management. As onboarding ensures that the newly hired employees are starting their job on the right foot.

Source: www.blog.tydy.co  

But, the successful recruitment process does not only depend on the process but on how the company welcomes their newly hired employees. If you want your newly hired employees to feel the warm welcome, you should consider doing the following:

Introduce newly hired employee to the team and a tour will do

To ensure that your newly hired employees are properly addressed, you should introduce them to the whole team and to the entire company. By doing this, new employees will feel the warm welcome from the team members.

You can do this in many ways. You can do it personally, through email, company chat or on events where everyone in the company is present.

Thoroughly explain their job, responsibility and how their role can affect the company

After the warm welcome, you should involve the newest hires in every single company objectives and missions. By stating that they are the company’s asset, newly hires will think of ways on how they can contribute to the company’s success in the long run.

Arrange a team gathering

Although you are working in a BPO company it does not mean that you cannot have some fun. By involving the new employees on in and out of the office activities you are actually letting them know how their colleagues enjoy at work.

As part of the recruitment team with an important role, it is a must for the team to ensure that the new hires first day of work is flawless and you can only do that by making them feel comfortable with a warm welcome.

If you want to learn more about BPO recruitment strategies, checkout

http://www.coefficientsco.com

today!

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The Influence of HR in Improving Manager and Employee Engagement

In an outsourcing company, every department is expected to perform their assigned role for the company to succeed and develop. But amongst all the departments, HR is believed to handle the greater stress for they are most in tune with the employee engagement and well-being.  

To simplify, while managers are busy working out ways to optimize their business, HR department is the one in-charge in creating policies that will be followed by company’s workforce.

As the HR Department handles all employee concerns, one issue seems to fabricate every company and not only BPO’s. This might seem a common issue, but employee engagement has been an undying issue on most organizations including the outsourcing companies.

According to research, the average level of engagement of managers to their employees remains low which is not a good sign. Keeping the employees happy, satisfied, and engaged is important in keeping the client’s content which is not an easy task to do for a flourishing company with numerous competitors.

Although the rising issue is between managers and employees, company managers can control or end the issue by bringing out the big guns in the form of their dedicated HR team. The HR department can make some changes to the employee engagement policies in order to help managers address the subject.

Source:  www.effortlesshr.com

 Supporting the Business

Although the HR department handles everything about company workforce does not mean that they cannot help the manager in other ways. Once the HR and manager help each other, they can act as a great support for the business. This is the kind of synergy other businesses are still missing.

From a recent survey, only a few percent of employees can understand how their company can help them charter their career growth. Although these percent can still increase in time, it can only happen if the manager and HR work together in creating a companywide career management framework. As a result, employees who are engaged and are aware of what their company for their personal growth is found to be more loyal and productive.

Strengthening company connections

HR and Managers can be compared to shoes, one cannot move without the other they always work as a pair. Especially when it comes to company’s manpower, managers can seek help from the HR department with regards to the staffing requirements and redesigning schedules.

Overall, these two branches of the company working together can resolve more conflicts in the workplace as they come up with better and more effective policies that can benefit both parties.  

For the latest update on Human Resources in the BPO Industry, drop by www.coefficientsco.com

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DOH Partnered with J&J in Addressing BPO Employees Alarming Health Concern

Lack of sleep and stress, these are only some of the health issues raised by BPO workers here in the Philippines. As the BPO workers represent a huge portion when it comes to the Philippines emerging workforce, DOH insists that it is necessary on their part to address all the health risk outsourcing workers are facing in their line of work.

Unlike other companies where employees are working during the day, BPO industry has a different work schedule. As most outsourcing companies Philippines served clients from America and Europe, BPO employees are required to work on night shifts because of their client’s different time-zone. Working during the night is not a simple thing to do. If you are not used to it, it can greatly affect your work-life balance and psychological well-being too.

                        Source: www.huffingtonpost.com

BPO Employees Unhealthy Lifestyle

Department of Health Secretary Paulyn Jean Rosell - Ubial accentuate that BPO employees unhealthy lifestyle and high-stress level can lead to serious health conditions such as respiratory tract infection, gastrointestinal disease, diabetes and mental health disease.

To address this alarming health issues within the BPO Philippines, DOH partnered with Johnson and Johnson established the BPO Healthcare Program. Launched last October 6, the program aims to supply quality health care information to every hard-working BPO agents. The program will be applied to different strategies and one of those is through the training of health care professional with BPO industries specific health modules.

By doing so, health professionals will be able to provide a better diagnosis and will be able to improve BPO workers overall health.

Johnson and Johnson headed by Jeffery Go said, “BPO agents are among the hardest working employees. Their work makes a difference in helping the country and, more important, uplifting their families. Our goal is to make sure we start a conversation with every BPO agent and help them live healthier and more vibrant lives.”

Implementation of the program

The BPO Healthcare Program will be implemented at this year’s last quarter. DOH and J&J will also include other activities to ensure that every BPO worker or agent has direct access to their quality healthcare information. The program will be sustained a throughout 2018 with a vision of reaching every BPO agent in the country.

DOH and J&J believe that every BPO employee has the right to accurate and relevant information as they deal with these health challenges connected with their chosen career.

For the latest happenings on the BPO industry, always visit www.coefficientsco.com

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Digital Marketing Edges and Benefits

Source: business2community.com

Marketing is one of the important parts of any business. You cannot be a successful business man if you don’t have the best marketing strategy. Connections seem to be the key for a good marketing strategy. However, in our fast changing society today, people use the advance technology in order to get connections.

Digital marketing, the latest and maybe the most convenient way that is being used by entrepreneurs in order to make a better position of their products in the market. This kind of marketing does change that entrepreneur’s perception in the business world. Digital marketing make your life easy and less worry.

In order for you to understand how digital marketing really works, here are some of the positive advantages of choosing digital marketing over our traditional way.

In traditional marketing, we usually use magazines, news paper, billboard, radio and television advertisement and billboards advertising.  These marketing strategies seem to be outdated now. Here is the list of the digital marketing strong point.

1. Cost Efficient

Since digital marketing doesn’t use any printed materials for advertisement, it is proved that lessen expenses could occur. In digital marketing, we are using internet connection to post blogs to promote our product.

2. Faster Exposure

We all know that ¾ of the world populations are using social media. Majority of the people are technologically inclined. So, in digital marketing you can be sure that your advertisement will be exposed as fast it could be. By one share million people can see it. Digital marketing take advantage the power of social media in order to promote any kind of products.

3. Limitless Product Promotion

In the traditional marketing strategy, we usually see the advertisement in one page of news paper or magazine, in a 30 seconds TV commercial, or in a huge 2 dimensional billboards. Since it is limited they are encountering difficulties in promoting all the aspect of the products. In digital marketing, you can maximize the idea you want in order to promote your product. You can own the whole website so you can put all your products, order process procedures, contact information, and even suggestion box.

4.  Non-disturbing            

People usually watch television for a specific show. People don’t want to watch commercials since from the very first place it is not their objective in watching television.  Same with magazine and news paper, people buy it to read news. In digital marketing, using social media, we can easily determine who our target client is. And at some point the clients are the one who are looking for our site to make orders.

5. Works in Different Kind of Business

If you are a small business owner, digital marketing will really helps you. Unlike the traditional way of advertisement, digital marketing needs less human force. You don’t have to employ people to do the advertisement for you.

6. Results are on Time

Since digital marketing is using online services, you can easily check the orders and answer them on time. You don’t have to wait for couple of days for you to get feedbacks. Digital marketing makes the life of every entrepreneur easy as it can be. You can work even at home at anytime of your convenience.  

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Coefficients Co. Ltd: Best BPO Partner

Source: MyVenturePad.com

Business Processing Outsourcing (BPO) has been one of the most in demand industry today.  It is the partnership between two business ventures in order to make the life of the client easy as it was. BPO companies give their best offer in order to attract clients to have a partnership with them.

Thousands of BPO are now operating. However, coefficient as your business partner in simplifying business process execution while ensuring value delivery. We are of serving companies from the online retail, manufacturing, distribution and many more.

If you are asking, what coefficient differs from other BPO? Well, we don’t stick on one specialty. Yes! As your business partner we are willing to provide everything for you in a justifiable price. We are committed to bring excellent services in every aspect. Below are the lists of services we are currently doing.

Customer Care

As your BPO partner we value your costumers as we value you. We can answer customer inquiry response. We can also send emails and chat to help and support the customer. We are expert in dealing and solving problems regarding your products. And we also help you regarding the sales and phone support.

Sales and Marketing

Are you looking for the best marketing strategy? Well, seat back and relax. Coefficient will provide you the most effective marketing style. Search engine marketing, we can look what is the trend. We can help you promoting your product base on what is new. We can also bring your product in any social media sites. We can make outbound sales. Telemarketing, appointment with the costumer and even email marketing is also part of the services that coefficient is being offer.

Content Creation

Coefficient also creates blog articles, press releases, and SEO-Optimized Articles. We can make your website content that surely attracts your costumer. Coefficient can also provide all the contents to be posted in any social media materials.

Knowledge and Data Related

Marketing strategy will not be effective without a high-quality research. Coefficient, as your partner will do that for you. We also do data generation, verification, validation, and scrapping.

  Graphics and Multimedia

With the help of our top creative team, we can provide design only for you. We can make graphic design and conceptualization. We can also make a video presentation that shows the best qualities of your products. We can do animation videos that surely captivate the attention of your client.

 Order Management

Coefficient also wants your orders to be organized. We can help you managing orders, from accepting orders to delivering it.

What are you waiting for? Coefficient is ready to have a good partnership with you. We are always open and ready to serve you. Just remember that in coefficient, quality f service is our first priority. We can do all the things for you.

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The BPO Industry is for You: Be Part of Coefficients’ Dynamic Team!

Hi there! Do you want to work in an ideal and inclusive work environment? Want to be part of a team that achieves progress day after day? Would you dare to experience professional growth and gain self-improvement?

You’re the one we’re looking for. Join the Coefficients’ team and discover what they have to offer you.

Source:  footage.framepool.com

Why Work in the BPO Industry?

Business outsourcing enterprises are immensely expanding throughout the world. Technology and easier communications allowed BPO companies to flourish by providing solutions to businesses, whether big or small. Now, the Philippines is considered as the largest IT- BPO hub in the world.

It’s simply one of the best career opportunities available in the country today. There is no stopping when it comes to filling vacancies. Everyone is welcome as long as they have the willingness, determination, and ability.

Opportunities

Paul Rivera is a former call center agent who went on to become CEO of Kalibrr and founder of the BPO Company Open Access. According to him “The BPO industry is just a road you have to pass for a bigger destination”. Believe him; he’s got a $2M enterprise and growing.

You can earn as well as discover new things about yourself. With their teams at Coefficients, you are sure to gain job satisfaction by supporting your family while doing productive tasks. Coefficients Co. Ltd. has a number of work opportunities waiting for you in the heart of Quezon Province.

·         Customer Service Representatives

CSRs are responsible for interacting with consumers. They address complaints or queries posed by customers. They also sell products, place orders or handle recalls. Non-voice accounts are also available.

·         Tech and Sales Support Agent

Tech and Sales Support Agents attract new businesses through networking, cold-calling and meeting with potential clients. They organize sales visits, negotiate contracts, maintain sales records and clarify clients’ requirements.

·         Digital Marketing Specialists

They assist clients in managing and building their brand’s online presence by doing activities such as SEO, social media, email, content and eCommerce marketing.

·         Web Content Writers

Web Content Writers helps develop clients’ brand stories. They also address web content needs by composing web articles. It is also their task to deliver strategic solutions efficiently.

·         Graphic Designers

They translate the clients’ vision into images that will amplify their product on the web. They also design downloadable, social media posts, website banners, mock-ups and more.

Coefficients Co. Ltd. believes in everyone’s ability. That’s why they assign special positions for Persons with Disabilities in a normal work environment.

There’s No Time to Lose!

Let’s work together so you can help realize your ideal future. Join the ever-growing network of like-minded people with a common goal. Start your career in Coefficients now!

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The Next Millennial Work Space for BPO Workforce

It is believed that employees’ working environment has a huge impact on their daily productivity and output. Chris Butt, a renowned real estate and construction entrepreneur with a gift of building millennial office environment believes in the same saying too.

Chris Butt owns Figari which is a Singapore based company that started last 2011. Their primary goal is to provide a competitive, world-class facilities and outsourcing for BPO and organizations that are based here in the Philippines.

“Don’t Be a Zombie”

Recently, his company received a commendation for creating a zombie-inspired project with a theme of “Don’t be a zombie”. This is an obvious remark when it comes to the current state of business outsourcing companies industry.

The Zombie inspired design project for Probe BPO on their new Wilcon state of the art reception area features Boris. The latter is a two-meter-long zombie who plays the leader of the misguided BPO employees who is temporarily residing in the famous Zombie land. For Butt’s client, their project’s call to action emphasizes that no employee is allowed to feel and behave like a zombie within their workplace.

Chris Butt’s Quest in the Philippines

                                      As Butt work on building surf resorts in La Union and office space for outsourcing companies, he used it as an edge to easily understand what a millennial workspace should look like. Butt said, “This generation wants to be proactively and constantly excited by their workspaces.”

Source: blog.eoffice.net

With this, his design idea imitates the dynamism of the city with no nooks and cranny being wasted. His other BPO projects featured the so-called “Taxi Corner Cozy Corner” that is being cushioned with bean bags for a chill working session as they pass their busy working schedule.

The great Figari design reflects not only “zeitgeist of the time” but they also incorporate it with the elements of nature and bamboo. As Butt himself witnessed the mindset on real estate industry he encourages his clients to aim for a working environment that creates spaces for creativity, reflection and problem-solving.

International Recognition

Butt’s unusual designing office space has caught the attention of major international brands. Today, they are building nine facilities at Bonifacio Global City and Makati. Not only that is also working at 1700 seats in Manila but they are not yet penetrating Visayas and Mindanao due to Martial Law that’s taking place in Mindanao.

With the rampant success of BPO and Figari attracting more clients, Butt confesses that half of their business heart remains in the Philippines and the heart is spread all over the world.

The latest design workspace for BPO companies with millennial employees should be highly considered for it will not only provide a comfortable workspace but it can boost worker productivity and well-being.

For more information and for the latest happenings within the outsourcing Philippines, always check out http://www.coefficientsco.com/.  

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The Democratic Approach When Dealing with HR Processes

This year 2017, the Philippines’ outsourcing companies have once again come up with the finest solution that would allow them to deal with HR processes more democratically. For years, huge organizations have been dealing with their employees’ HR following the traditional way.

Traditional Way of the HR Department

The majority of HR departments in the Philippines can be considered as highly hierarchical as they follow a centralized structure which results to disconnected employees to their mother company. Many BPO HR departments could not feel it yet but many employees have great concern with company transparency when it comes to their salary and work schedule.

With the latest app developed by an IT based company in Cebu, transparency with the HR process will no longer be an issue.

The Democratic Approach

This controversial app was first developed two years ago and was inspired by Konsum Technologies, the said BPO Company in Cebu. Their company comes up with the idea for the app as they experienced using an outsourced human resource management application that did not serve the needs of their company.

Due to this, Mercado and his team decided that it’s time to create their own app that can handle all their HR chores. That is when Ashima is visualized last 2015. Yet, the app is only introduced this year where 20 BPO companies are already using the platform. One of the companies that adopted Ashima is currently managing 2400 workforce.

Source: i.ytimg.com

Naming the app Ashima, BPO workers are given the privilege of recording their attendance, view their work schedule, request for leaves and overtime and view their pay slips with the use of mobile phones.  

For the employer's HR department, Ashima makes the process a lot faster as it handles payroll processing, management paycheck, work schedule management as well as time-keeping and others. According to the chief executive officer of Konsum Technologies, John Joseph Mercado, and “Democratization of HR and its different processes is a necessary condition for companies to attract, retain, and enable their employees as their most valuable resource.”

Trending in the Market

Mercado and his team plan to encourage more companies in Cebu and other neighboring towns and cities to adopt this versatile and useful HR application. But, it is not an easy task to do as many companies prefer to be very traditional when it comes to their HR processes.

With Konsum Technologies democratic app, I personally believe that the transparency in the HR process can increase workforce productivity and satisfaction.

If you want to learn more about the latest events in the

business process outsourcing

industry, stay connected with

Coefficientsco.com

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[coefficientsco-blog]

Healthy Habits that BPO Employees Should Practice

In general, BPO employees are known for indulging themselves in “unhealthy” lifestyles where too much alcohol drinking and chain smoking are involved. Despite the wellness campaigns that many employers adopt nowadays, the unhealthy lifestyles of most BPO employees still go on.

Before joining the BPO industry, applicants especially those who are college students, or fresh graduates, should be aware of some things. Business process outsourcing companies like Coefficients Co. Ltd. run non-stop for 24/7. Employees come and go in the office without living it empty even on holidays. Business outsourcing jobs require high tolerance to pressure, night shift and shifting schedules, as well as physical and emotional concerns.

BPO employees are more likely to experience bad diet, mental stress, addictions, backache, security concerns, and meeting strict deadlines. Thus, developing good habits as early as possible can really help a lot.

Source: channelislands.coop

Don’t Skip Breakfast!

Never skip breakfast, no ifs nor buts. You should have a proper meal to regain the needed nourishment of your body after an overnight sleep. Your breakfast should always contain foods that are rich in natural fibers and proteins to reduce health risks.

Take Snacks

Eating snacks as often as possible may sound a little daunting to those who are afraid of gaining some extra pounds, but you have to. Snacks or small meals help the body to function properly especially on brain-cracking jobs like web content writing. Healthier fats should be consumed like Omega-3 fats and fat-soluble vitamins instead of fried foods and processed snack foods with unhealthy trans fat.

Watch Your Calories

Adopting a healthy lifestyle means choosing what you eat inside and outside of your home. A balanced diet with enough minerals and nutrients is what you need while monitoring your intake of calorie.

Work Your Muscles

Sitting all day in your workstation can cause a lot of health risks like metabolic syndrome, obesity, and heart diseases. Working your muscles for sports and other physical activities like exercise at least 30 minutes a day can calm nerves. This routine can also lessen your mental and physical tension especially with the help of yoga. A little walk and stretching during your break time can also keep your mind and body energized.

Inhale – Exhale

When stress strikes, counter it with a few deep breaths before focusing on your work again. Taking it out on your co-workers or subordinates won’t do you good so just take a deep breath until you feel more relaxed.

Above all, quit polluting your body with alcohol and nicotine. Alcohol and cigarette is a “deadly duo” which causes far more health risks, especially when combined with a bad diet, lack of sleep, and sleeping muscles. Valuing your work means taking care of your body and avoiding sick leaves which can deem you as unfit to work when “sometimes” becomes “often”.

Drink a lot of water every day and don’t forget to check out

Coefficientsco.com

for more healthy dose of BPO-related articles.

[coefficientsco-blog]

The Digital Marketing Secrets Unveiled!

How long have you been involved in the digital marketing world? A lot has changed since in the past decades and there’s no way you will survive in this huge environment without embracing and adapting to the changes.

Your old man might be stuck with the traditional or the old ways of running a business, but you have to make a smart choice if you wish to become successful in the long run. Handling a business is not a piece of cake and every businessman out there will surely agree. However, the result is absolutely overwhelming once it turned to reward. Now that we are living in the world where the product of BPO services like digital marketing is everywhere, it’s your time to shine.

Know how to pick the right audience in random marketplaces. Navigating the digital landscape might seem hard at first attempt, but that wouldn’t be a problem if you know the secrets of digital marketing.

Source: digitalmarketingtraininginmumbai.in

Courses on Digital Marketing Management

Get a chance to dig deeper into the digital marketing world by taking digital marketing management courses from Oxford Learning Lab. This consists of 10 “best-selling courses” from known marketing experts to deliver the best experience for students like you. Avoid losing money on blunders and learn verified strategies instead. Starting in copywriting to email marketing, social media, and Search Engine Optimization, your business will grow faster.

Courses on Google Analytics and AdWords

These 2 courses are important to master if you want to boost your career in digital marketing. Google AdWords lead the campaign creation which improves the overall image of your business online to increase sales and traffic. Meanwhile, Google Analytics serves as the ultimate tool for delivering your user behavior’s data to aid your decisions. In other words, these courses are an inseparable team you must-have.

Course on Traction

This course is a startup guide on how to lure your customers to your products and services. The summarized book of “43 Fast and Cheap Marketing Hacks & Traction Strategy” will immerse you to the biggest companies worldwide and their role-model founders. Know how to apply each technique to your business and tweak your marketing approach.

Getting into these courses and reading a lot might sound boring, but that’s how it is in the digital marketing world. You read, listen, understand, and then apply it to see what you’ve really learned so far. It’s a trial and error process, but learning from the best will help you to improve faster and avoid falling into pitfalls.

To learn more about digital marketing and business outsourcing, follow Coefficients Co. Ltd. at coefficientsco.com.

[coefficientsco-blog]

Is It True that the Efficiency of Behavioral Interviews Isn’t Dead Yet?

Job interviews have been part of businesses for hundreds of years and behavioral interview certainly has a huge part of it.

HR professionals

and employers have been using this technique to single out the best applicants from the rest. Behavioral interviews basically help HR professionals and employers to determine the type of skills and competencies that each applicant has.

Source: cedrsolutions.com

“Behavioral Interviewing is Dead”

From this, they must analyze if the applicant’s list of skills and competencies matched to their offered positions in the company. This will also help them get a glimpse of how the applicant has performed in the past, and how he/she might perform in their new workplace. However, HR Capitalist shared that one of the speakers in a conference stated that “Behavioral interviewing is dead.” Do you agree with this statement?

But to make it more confusing, the speaker has added that if you just look up the term in Google, thousands of page results will reveal things about how behavioral interviewing can be beaten by applicants. But with the help of some logic and reasoning, HR Capitalist has arrived at rationalization.

It Still Works!                    

For Coefficients Co. Ltd., experts and so-called “experts” help applicants to get around behavioral interviewing does not have anything to do with inefficiency. As a matter of fact, behavioral interviewing still works great until now. But if it didn’t, perhaps it is just your managers who lack the necessary training. Even interviewing needs certain skills in order for applicants to talk and spill the beans. The HR team needs training first and that is what you should provide them to get the right candidate.

By means of training, HR professionals must be given a real training to hone their skills. If they failed, they should be able to learn from it and train harder to fit their skills in the real world. HR Capitalist even said that “If you don't force people to fail in your training, they'll never be effective in their real lives as managers.”

To answer this question if behavioral interviewing isn’t dead yet, the answer is yes. This approach is indeed an efficient way to examine applicants better if the interviewer got all the training they need. On the other hand, behavioral interviewing is not the only way how HR professionals, managers, and employers can select the best candidates.

Think of more innovative ways on how to select the best candidates with some help of a little research of course. Want to learn more? Drop by at Coefficientsco.com and see why they keep the best clients because of their employees.

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