decoupledlogic

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Execution is often hindered by unclear roles and processes. A flexible playbook improves clarity, collaboration, and efficiency, transforming strategies into actionable workflows through automation.

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Balancing client objectives and user needs requires strategic clarity, embedding user-centric design from the start. Aligning perspectives creates sustainable value, enhancing product adoption and fulfilling both client and user expectations.

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I'm doing a series on AgenticOps and some challenges in product strategy, execution, and data management. It aims to share insights on aligning client goals with user needs, effective workflows, disruptive marketing strategies, and continuous improvement.

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How Do You Steer Towards Success? The North Star Metric

A North Star Metric (NSM) is crucial for aligning product teams and driving growth by focusing on core user value and long-term success, avoiding vanity metrics.

I have been thinking a lot about aligning product teams with product strategy. Here’s a post about one tool in the alignment arsenal. The North Star. What’s a North Star Metric Anyway? A North Star Metric (NSM) is the one metric that matters most. It represents the core value your product delivers to users and serves as your guiding light for long-term success. It keeps your team aligned,…

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Editing a Podcast Using AI Without Losing My Mind

Simplify podcast editing by editing audio like text, saving time and reducing frustration significantly.

Editing podcasts used to be a nightmare. Manually cutting out filler words, scrubbing through audio waveforms, and trying to stitch everything together without making it sound like a Frankenstein monster. It was a process I dreaded and I was a professional audio engineer. Then I tried Descript, and suddenly, editing a podcast didn’t feel like an uphill battle anymore. Why Descript? Because I…

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AI Agents Can Write Code, Here’s How We Win as Developers

The future of software development is shifting from coding to AI-driven systems focused on delivering business value. Companies must adapt by optimizing workflows and integrating multiple AI agents to remain competitive and ensure human connections remain vital.

This is a thought exercise and a biased prediction. I have no real facts except what I see happening in the news and observed through my experiences. I don’t have any proof to back up some of my predictions about the future. So, feel free to disagree. Challenge my position, especially when I try to blow up the rockets in the end. The Game has Changed We don’t need to write C#, Python, or Java…

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Estimates are Bullshit

We had an issue in a new environment we were building out. For some reason branded images were not being found on one of the websites. At one time there were 6 developers focusing on this one problem for about a couple hours with no results (that’s 12 hours of effort). How would we estimate this beforehand? How would we account for those lost 12 hours, because they are not in the estimate? Those…

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The AI Compass: Aligning AI with Your Desired Outcome

Today, the best AI agent outputs don’t come from the best models, they come from the best agent operators. AI agents lack inherent correctness and mirror data patterns based on user input. Let's talk about it.

There’s a common misconception that AI and LLM-driven agents can just “figure out” any task. That, given enough data and compute power, they’ll magically generate perfect results without much human intervention. That’s not how it works by my observations. Some tasks agents do fine without human intervention, but that is not true for all tasks. AI is not an oracle, yet. Today and for some time…

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Building Resilient .NET Applications using Polly

The article discusses service resilience in distributed systems with Polly, a .NET library, emphasizing the importance of maintaining application responsiveness amid outages and errors.

In distributed systems, outages and transient errors are inevitable. Ensuring that your application stays responsive when a dependent service goes down is critical. This article explores service resilience using Polly, a .NET library that helps handle faults gracefully. It covers basic resilience strategies and explains how to keep your service running when a dependency is unavailable. What Is…

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The Copilots Are Coming

This is an unpublished throwback from 2023. Obviously, the Copilots are here and its much scarier than I thought. In “The age of copilots” Satya Nadella, the CEO of Microsoft, outlines the company’s vision for Microsoft Copilot, positioning it as an integral tool across all user interfaces. Microsoft CopilotMeet your everyday AI companion for work and…

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AgenticOps Optimization with Graded Feedback Loops

To enhance AgenticOps, a structured grading system for agent outputs is necessary. In this post we pose a grading system for agents.

To optimize our AgenticOps workflow, we need a structured grading system that evaluates each agent’s output. These scores will drive continuous improvement, refining both workflow logic and AI models. 1️⃣ First Principles: Why Grade Agent Outputs? Measure Effectiveness – Quantify the performance of automated actions. Improve Decision-Making – Identify patterns in approved vs. rejected…

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Enhancing AgenticOps with Observability

To maintain an efficient AgenticOps system, Agent Observability is vital, allowing monitoring and optimization of agent workflows. Let's talk about it.

To ensure an AgenticOps system remains efficient, explainable, and continuously improving, we need Agent Observability as a core feature. This enables monitoring, debugging, and optimizing agent workflows just as we would in a human-managed system. 1️⃣ First Principles of Agent Observability Agent observability allows us to: Track Agent Behavior – Log all actions and decisions for…

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Creating an AgenticOps Powered Email Workflow

Time to put some meat on this AgenticOps bone. In this post we walk through a simple workflow to handle your email inbox with Microsoft Power Automate.

Workflow Overview This is workflow seems simple enough to wrap our heads around. It is complex enough to get a feel for how to build an AgenticOps workflow. You do not need to use an overly complicated platform. Yet, I’m very technical and analytical in my old age. This is easy for me, but it may be harder if you don’t deal with building with technology daily. However, anyone with a little…

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Why We Need to Bet on Agents Now

AI-driven agents are set to revolutionize business operations by automating tasks and delivering solutions without traditional user interfaces. Early adopters of these agents will be more competitive.

Let’s cut through the noise. Agents, these AI-driven digital workers, aren’t some sci-fi fantasy. They’re here, and they’re about to fundamentally change how you go about your day and how your business operates. Whether you’re building products, running marketing campaigns, or supporting operations or clients, understanding agents is no longer optional. It’s the key to getting and staying…

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First Principles of Business Operations Systems and Applications

This post continues our grounding of AgenticOps by discussing transformative systems shaping business operations through first principles.

Following up the post on “Key Thinkers in the First Principles of Business Operations,” I am continuing the theme of the first principles of business operations. In this post we are going to discuss important systems that are helping to shape and innovate on the principles. Innovation in business operations today are driven by transformative applications and breakthrough systems that have…

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Key Thinkers in the First Principles of Business Operations

This article goes in a little deeper to discusses essential first principles of business operations, highlighting insights from leading thinkers in the field of operations and systems thinking.

In our last post, “Essential First Principles of Business Operations,” we explored the foundational principles that govern effective business operations. If you’re engaging with ChatGPT, Copilot, Gemini, or Claude about these principles, start with an instruction: “Respond like Eric Reis, Jezz Humble, Donella H. Meadows and the best minds on the topic of Continuous Improvement. How can I build a…

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Essential First Principles of Business Operations

AgenticOps emphasizes the importance of foundational business principles. In this post we explore the basics of business operations to ground AgenticOps in fundamental truths of business operations.

AgenticOps is the mission. Every business, regardless of current size or valuation, should have access to AI to improve its operations. Before we get to deep in this agentic AI stuff we need to take it back to basics. With all the talk about AI and the exaggerated hype about agent this and agents that, we need to remember what AgenticOps is about, improving business operations. First, we need to…