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Tourism Ambassador
Leicester City Council is looking for volunteers to act as Tourism Ambassadors. Tourism Ambassadors will support major tourism venues and events and contribute towards this important sector.
Volunteers will be asked to commit to a development training package at the beginning of undertaking the role. This will consist of a half-day customer service training at Leicester College, half-day information presentations from Leicester City Council, a minimum of four induction tours of attractions and venues including one hotel. It will end with a multiple-choice quiz and certificate & celebration event. Volunteers will receive a printed training manual giving a summary of information on the city's tourism venues, local attractions and other initiatives.
Once trained, volunteers will be supported by the Volunteer Coordinator to engage the public with Tourism venues.
Volunteers can select their shifts and preferred site based on their availability, interests and expertise.
Volunteers should have confidence in dealing with the general public and will be asked to work on developing high level customer service skills to help them in their volunteer role.
Downloads
Tourism Ambassador.pdf
Other information
Minimum age 18
Community based
Location
Leicester
Apply
20 open spaces
Volunteer role
Tourism Ambassador
Volunteer manager
Tourism Ambassadors Volunteer Co-ordinator Manager
Where you will be based
Community
Why we want you
Leicester City Council is looking for enthusiastic individuals that have an interest in the promotion of the city’s tourism venues, attractions, culture and heritage with the aim of appealing to family, friends and members of the public with the city’s growing tourism offer.
What you will be doing
Co-working with tourism venues and attractions to raise the awareness of the city’s tourism offer amongst family and friends and members of the public.
The role will include supporting individual tourism venues and attractions with their own tours and events as well as supporting the city’s festival and event programme.
You will be able to select your interest in opportunities posted throughout the year. You will be asked to commit to a minimum of 12 volunteering sessions spread over one year at times convenient to you.
The skills you need
You have an interest in tourism and some understanding of the tourism offer in Leicester City Centre.
You have an interest in helping people and confident in engaging with people to provide good customer service.
You are able to build good working relationships with people including members of the public and representatives and other volunteers from local venues and attractions.
You have the ability to build and maintain strong working relationships.
You have a good standard of verbal and written communication.
What's in it for you
Full training and volunteer tourism ambassador certification.
Ongoing development and support once the training programme has completed.
Attendance at events including private events and openings.
The role will open ambassadors up to major tourism attractions in the city centre enabling you to connect with the venues and other like-minded people sharing their passion for the tourism sector and Leicester as a whole.
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Independent Remuneration Panel members
Job description
Are you fair minded?
Can you reach independent conclusions based on the facts?
Would you be willing to advise the Council on the level of financial allowances and expenses City Councillors should receive?
If your answer to these questions is “yes” and you are over 18 and live, work or study in the Leicester City Council area, then you may be able to help the Council by joining the Council's statutory independent panel to review councillors’ allowances.
The Panel will consist of a small group of independent people who examine the Council’s Members’ Allowances Scheme and who will make recommendations to the Council on the appropriate levels of payment for the future.
To undertake this work you will need:-
· The ability to understand and analyse a range of information and to use it to form balanced conclusions.
· The ability to work as a team with the other Panel members to reach a consensus and recommend a robust scheme in accordance with Government regulations.
· High standards of personal conduct that will maintain public confidence in the process. The Council works in accordance with the seven principles defined by the Committee on Standards in Public Life and you can find details on those standards at
o https://www.gov.uk/government/publications/the-7-principles-of-public-life/the-7-principles-of-public-life--2
· A general understanding of local government.
The law requires that all Councils periodically appoint an Independent Panel to consider their Scheme of Members Allowances. It is expected that a time commitment of up to 3 full days will be required plus additional time to familiarise yourself with a range of background documentation and have an input into the production of the final report. It is currently anticipated that meetings will be held in the day during October or November 2023. The role is not salaried, but you will receive a total allowance of £565 for fulfilling the requirements of a Panel member, plus any reasonable expenses incurred.
It is important that the Panel members are seen to be fully independent of the Council so some restrictions on membership apply which are detailed in the Person Specification.
Upon expressing an interest to this post you will be contacted to complete a short supporting statement and confirm you meet the set out criteria.
For a chat about the role please contact [email protected]
The closing date for applications is 16th August 2023
Interviews will be held in the week commencing 4th or 11th September.
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Front of House Assistant
As a member of the Front of House team, the Front of House Assistant will play an important role in ensuring that our visitors receive the highest levels of customer care and satisfaction. The role gives you the opportunity to work on the Box Office and in the Gallery.
We are looking for someone who has previous experience of working in a customer focused role, and has the ability to carry out basic mathematical calculations with previous cash handling experience. You will have excellent communication skills and have the ability to give and receive instructions.
Hours per week: 17.5 hours, Permanent
Salary: Grade 3, £20,429 to £21,197 per annum (pro rata)
Deadline: 12 March 2023
To learn more and apply, click here.
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Qualified Person (Livingston, Scotland)
Position: Full time
Location: Livingston, Scotland
Valneva is a specialty vaccine company focused on prevention against diseases with major unmet needs. Valneva’s portfolio includes two commercial vaccines for travelers: IXIARO®/JESPECT® indicated for the prevention of Japanese encephalitis and DUKORAL® indicated for the prevention of cholera and, in some countries, prevention of diarrhea caused by ETEC. The Company has various vaccines in development including unique vaccines against Lyme disease and chikungunya. Valneva has operations in Austria, Sweden, the United Kingdom, France, Canada and the US with over 500 employees.
An opportunity has arisen in Quality Operations for a Qualified Person (QP). This is a new, full-time, permanent role reporting the Director of Quality Operations/QP.
Job Summary: Performing legal and routine duties with respect to the review, approval and certification of licensed and investigational products. To maintain effective quality oversight of internal and external contract manufacturing and testing activities in order to verify that local and Global Quality systems/procedures are defined, adhered to, and are operating effectively within UK, EU, FDA, RoW regulatory requirements and standards.
Ideal Candidate: Qualified under permanent provisions, preferably with biological products experience. A biology qualification or equivalent with a minimum of sterile dosage form manufacturing and release experience. Experience in a vaccine production environment would be a strong advantage.
Key Responsibilities:
To perform the legal and routine duties of a QP with respect to the review, approval and certification of licensed and investigational products, as defined in article 51 of Directive 2001/83/EC (as amended by Directive 2004/27/EC) and described in Annex 16 of the EU Guide to GMP
To represent the Company to external authorities on liaison with MHRA, FDA and OMCLs on product defect reporting, recall and inspection-related matters (all interactions must be aligned with Regulatory Affairs)
To advise the Director of Quality Operations on any matters arising with an impact on supplier or service provider status, the import of bulk product into EU, or release of final product for use in the UK/EU and its export from the EU
To manage the batch disposition process, comprising batch document review and approval and batch certification file compilation. Make quality assessments on released products subjected to temperature excursions and communicate to customers
To ensure the systems and processes for the management of Product Technical Complaints and Product Recalls are being conducted in accordance with the licensed risk management and pharmacovigilance systems
To act as Livingston site representative for Product Safety Review Board. Escalation of relevant issues to and from committee meetings/Global Quality Focus Groups
To assist with the preparation, review and approval of technical/quality agreements for suppliers and service providers
To prepare and/or review and approve Quality Investigations which impact cGMP-related activities and batch disposition decisions
To manage the resources, procedures and reports necessary to ensure effective execution of the external supplier audit program to a defined schedule, in conjunction with Global Quality Assurance and in compliance with UK, EU and FDA quality rules and guidelines,
To perform external audits and internal audits as deemed necessary (e.g., for-cause investigations and unscheduled cGMP audits), in conjunction with QA. Provide support to management during third-party audits
To independently verify audit reports and programme compliance, escalate any adverse trends or major non-conformances reported and make recommendations on appropriate corrective action in support of the approval/rejection of suppliers or products
To identify areas of improvement for internal and Global Quality systems/procedures and to provide support with the implementation of such improvements
To develop suitable reporting mechanisms (e.g., key quality indicators) which provide assurance of effective quality oversight of both internal and externally contracted manufacturing and testing activities, in conjunction with the concerned departmental personnel,
To keep up to date with current guidelines and regulatory requirements (e.g., Pharmacopoeial changes) in respect of quality requirements
To implement and maintain Standard Operating Procedures, as required
To undertake any other duties as requested by the line manager in accordance with company requirements
Essential Requirements:
Qualified Person under permanent provisions
Sterile dosage form experience
Experienced in batch manufacturing and release
Ability to manage conflicting priorities and workloads
Ability to work well on own initiative and under pressure, be able to think ‘outside the box’ well as being able to work well with others
Biology degree or equivalent
Biological product/vaccine experience would be an advantage
Previously named on a Manufacturing Importing Authorisation (MIA)
Skills and Competencies:
Proven ability to make confident decisions based upon sound justification
Proven ability to apply problem solving skills to a wide range of issues while maintaining a positive attitude towards those involved
Proven ability to manage multiple tasks simultaneously whilst maintaining a high level of accuracy in all work carried out
Demonstrable ability to adapt to change and implement change accordingly
If you are interested in this position, please submit your CV to [email protected] before 31 May 2020.
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Leaseholder Officer
Ian Marlow Centre (Main Reception)
Job Type: Permanent
Closing Date: 1st September 2019
Total salary package*: £47436
Job purpose
We are looking for someone to ensure that Leicester City Council's lessees fully comply with their lease and that LCC as landlord adheres to current legislation, regulation and applies best practice when dealing with its leaseholders.
You will
Maintain and update the Leasehold Handbook & develop and improve policies and procedures relating to Leaseholders in order to help shape and influence terms of conditions of leases'. Deal with enquires relating to leases including rights, easements, common parts, regulations access issues. Maximise LCC income through section 20's including both in-house teams and contractors works and assist in the Section 20 process; oversees projects that holds Leaseholders focus. Oversee to ensure correct property attribute inclusions in RTB approvals (boundaries, roofs, rights of ways, paths etc.). Give advice, manage, develop staff to enable continuity of service for Leaseholders. Ensure that any covenants or other legal obligations are adhered to and deal with neighbour disputes and breach of lease.
Requirements of post
Experience of working at a senior level to develop / improve / working practices, procedures, guidelines, policy and/or to adapt them to meet individual circumstances. Experience of communicating, statistical or technical progress and information in presentations, proposals, reports and e-mails/memos. Experience of interpreting financial information and controlling costings. Experience of Carrying out investigations into complex enquiries. Experience of using, updating, developing spreadsheet, e-mail, web, database applications for own/other peoples’ use. Previous experience in a Housing Services or Leasehold Services role.
Additional information
The salary for this post is £34,788 - £37,849 per annum. For an informal discussion please contact Aidy Farmer on 0116 454 5098.
Post Number: LCC00552
What we can offer you
As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy balance between you work life and your personal life. You’ll enjoy generous annual leave entitlement, membership of the excellent Local Government Pension Scheme and the option of flexible working. We’ll also give you the chance to develop your skills and expertise with a variety of training and development opportunities and career pathways. In addition, you can choose from a number of flexible benefits, including our fantastic salary sacrifice car scheme, big discounts at high-street outlets, childcare vouchers, discounts on city buses and trains, we may also be able help with relocation expenses if you are moving to the City, or need help with commuting costs.
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Fundraising Manager
Town Hall
Job Type: Permanent
Closing Date: 11th September 2019
We are looking for a Fundraising Manager to raise funds for Leicester Arts, Museums, Festivals and Events by developing, managing and implementing a Fundraising Strategy to meet agreed targets and to achieve service objectives. The successful candidate will develop and manage relationships with key stakeholders, donors and funders, moving individual givers up the gift ladder, building relationships and creating a community of supportive ambassadors for Leicester Arts, Museums, Festivals & Events.
You will
Develop income from donations in relation to bequests, trusts, wills and legacies Work with the Senior Management team to help secure capital funding for investment in Leicester Museums Secure sponsorship for major exhibitions, festivals and events. Manage the sponsorship consultant contracts Develop a sponsorship scheme using the museum’s assets and collections to generate income Support the charitable trust(s) associated with the museums and liaise with the trustees when relevant Create ambassadors by maintaining and develop relationships with existing and new funders Research prospective donors and funders, maintain a database of donors and funders and to create a strategy for using this information to move donors up the gift ladder
Requirements of the post
Substantial experience in fundraising, with demonstrable experience of raising income through the development and delivery of a Fundraising Strategy. Experience in a variety of fundraising activities, including statutory, individual giving, digital giving, trusts and foundations, donations, bequests, legacies and capital funding. Experience of working collaboratively across teams and of developing and maintaining effective relationships with stakeholders. Experience of managing a budget, including achievement of income targets. Able to keep up-to-date with legislation, guidelines, new and best practices as they change and to obtain/train for additional skills and qualifications needed as the role develops. Able to work regularly outside normal office hours/ holiday periods, weekends, e.g. for meetings, festivals and events. Be educated to degree level or equivalent - Experience of working with a charity, trustees and external funding organisations is desirable but not essential.
Additional information
1 Part Time, Permanent Post - 18.5 hours per week Salary: £34,788 - £37,849 per annum, pro rata For an informal discussion about this post, please contact Philip Hackett on 0116 454 3111
What we can offer you
As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy balance between you work life and your personal life. You’ll enjoy generous annual leave entitlement, membership of the excellent Local Government Pension Scheme and the option of flexible working. We’ll also give you the chance to develop your skills and expertise with a variety of training and development opportunities and career pathways. In addition, you can choose from a number of flexible benefits, including our fantastic salary sacrifice car scheme, big discounts at high-street outlets, childcare vouchers, discounts on city buses and trains, we may also be able help with relocation expenses if you are moving to the City, or need help with commuting costs.
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Pay and Grading Advisor
Sovereign House
Job Type: Permanent
Closing Date: 26th August 2019
Total salary package*: £42776
Job purpose
This is a career graded post. We are aiming to appoint to the top level of the career grade (level A) but for the right candidate, we would be happy to consider applications to start at level B or C. At all levels you will be helping the council to achieve and maintain equal pay, for work of equal value and fairness in all matters relating to pay. Level A - Pay and Grading Advisor
Provide expert advice and guidance on pay and grading matters for all groups within the council’s workforce and develop and maintain associated policies and procedures.
Level B - Assistant Pay and Grading Advisor
Provide advice and guidance on job evaluation and support on pay and grading matters for all groups within the council’s workforce. Level C - Pay and Grading Assistant
Evaluate new or revised jobs and support the wider work of the Pay and Grading Team.
You will
Level A
Evaluate new and redesigned Local Government Services posts using the GLPC job evaluation scheme.
Provide expert advice to managers on designing organisational structures and on all aspects of pay, grading, job evaluation and market pay.
Lead on the development, review and implementation of pay-related policies and procedures for all groups within the workforce and undertake projects related to pay and reward.
Level B
Evaluate new and redesigned Local Government Services posts using the GLPC job evaluation scheme.
Provide advice to managers on designing organisational structures and on all aspects of pay, grading, job evaluation and market pay.
Support the development, review and implementation of pay-related policies and procedures for all groups within the workforce, and undertake projects related to pay and reward.
Level C
Assist with, and undertake, evaluations for new and redesigned Local Government Services posts using the GLPC job evaluation scheme.
Support pay and reward related developments.
Requirements of post
Level A
A HR or business-related qualification or equivalent experience
Expert knowledge of, and substantial experience in, applying the GLPC electronic job evaluation scheme preferably using scheme and local conventions.
Experience of working with senior managers in an advisory role.
Knowledge of relevant employment law and equal pay issues.
Knowledge of the various local government pay and grading mechanisms and associated conditions of service.
Experience of developing or reviewing HR or pay-related policies, procedures or processes.
Level B
A HR or business-related qualification or equivalent experience
Trained, and proficient in the use of, the GLPC electronic job evaluation scheme with experience of evaluating posts with accuracy and consistency.
Experience of working with senior managers in an advisory role.
Knowledge of relevant employment law and equal pay issues.
Level C
Experience of, or qualification in, HR and/or payroll work.
Understanding of the principles of job evaluation and appreciation of equal pay concepts.
Additional information
The salary for this post is: Level A: £31,371 - £33,799 per annum Level B: £27,905 - £30,507 per annum Level C: £21,589 - £23,836 per annum This is a full time - 37 hours per week vacancy, but applications to work on a part time basis would be considered. For an informal discussion please contact Joanne Poynton on 0116 454 4322.
Post Number: LCC00639
What we can offer you
As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy balance between you work life and your personal life. You’ll enjoy generous annual leave entitlement, membership of the excellent Local Government Pension Scheme and the option of flexible working. We’ll also give you the chance to develop your skills and expertise with a variety of training and development opportunities and career pathways. In addition, you can choose from a number of flexible benefits, including our fantastic salary sacrifice car scheme, big discounts at high-street outlets, childcare vouchers, discounts on city buses and trains, we may also be able help with relocation expenses if you are moving to the City, or need help with commuting costs.
APPLY NOW
* Please note that the total package number includes pension contribution and full holiday entitlement, including bank holidays.
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Admin & Business Support Apprentice
City Hall
Job Type: Fixed Term Contract
Closing Date: 26th August 2019
Reference: 883
Job purpose
To provide administrative support to assist the Council's Economic Development Service in meeting its specific objectives, whilst undertaking a Level 3 Apprenticeship in Business and Administration
You will
One of the post holders will be working on our European Social Fund project called Employment Hub which is supporting businesses with their recruitment needs in relation to Employment through actions such as apprenticeships, traineeships, work experience, etc. You will form part of the team to help support less advantaged individuals into employment but your concentration will be around systems, database, minutes, supporting at events etc The 2nd post holder will be working on our European Regional Development Growth Hub project which provides information, advice and guidance to businesses across Leicestershire. You will be working on this project supporting the grant team in the administration of grants to businesses and the contract manager to ensure the project fully is compliant with European Funding regulations
Requirements of post
Communication and interpersonal skills, with an ability to communicate persuasively (verbally and in writing) to influence outcomes
Good organisational skills to be able to be proactive in planning, organising and managing own work and time to meet targets and deadlines
Competent in the use of Microsoft Office software or similar and the Internet IT,
Numeracy and literacy skills sufficient to pass the initial assessment for the Apprenticeship scheme
Ability to input data accurately and support the maintenance of databases. You will be required to undertake Business Admin Level 3 qualifications.
Additional information
Salary: National Minimum Wage (age related) Part Time (30 hours per week), Fixed Term contract for 18 months For an informal conversation about this post please speak with Jo Ives on 0116 454 2934
Funded by
What we can offer you
As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy balance between you work life and your personal life. You’ll enjoy generous annual leave entitlement, membership of the excellent Local Government Pension Scheme and the option of flexible working. We’ll also give you the chance to develop your skills and expertise with a variety of training and development opportunities and career pathways. In addition, you can choose from a number of flexible benefits, including our fantastic salary sacrifice car scheme, big discounts at high-street outlets, childcare vouchers, discounts on city buses and trains, we may also be able help with relocation expenses if you are moving to the City, or need help with commuting costs.
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Business Analyst
Bosworth House
Job Type: Permanent Fixed Term
Closing Date: 8th August 2019
Total salary package*: £42776
Reference: 818
Job purpose
We are looking for a Business Analyst to define business requirements and identify, develop and deliver improvements to existing, systems and services through methodical investigation, analysis, review and documentation.
You will
Work with colleagues and clients/users to investigate and model business functions, processes, information flows and data structures, using various methodical and consistent techniques. Assist in the development of project documentation such as business cases, implementation plans, and risk/issue logs. Apply and use standard methodologies, for example business process improvement tools. Take part in client/user meetings and assist in presenting issues and solutions both orally and in writing. Define scope and business priorities for small-scale changes and may assist in larger scale scoping exercises. Specify and document business requirements as directed, ensuring traceability back to source, analysing them for adherence to business objectives and for consistency, challenging positively as appropriate.
Requirements of post
Has experience of business process analysis and re-design which has successfully delivered positive improvements. Has experience of giving presentations to mixed level audiences and writing reports. Demonstrates oral and written communication, sufficient to be able to write and present reports. Shows a systematic, analytical approach to problem solving. Has good interpersonal skills and is confident in dealing with clients. Willing and able to keep up to date with legislation/guidance/new/best techniques as they change.
Addional information
The salary for this post is £31,371 - £33,799 per annum. This is a two year fixed term or secondment opportunity. If you are applying on a secondment basis please ensue that you have your line managers approval before applying. For an informal discussion please contact Swarsha Bhalla, Service Manager (Projects Team) on 0116 454 2313.
What we can offer you
As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy balance between you work life and your personal life. You’ll enjoy generous annual leave entitlement, membership of the excellent Local Government Pension Scheme and the option of flexible working. We’ll also give you the chance to develop your skills and expertise with a variety of training and development opportunities and career pathways. In addition, you can choose from a number of flexible benefits, including our fantastic salary sacrifice car scheme, big discounts at high-street outlets, childcare vouchers, discounts on city buses and trains, we may also be able help with relocation expenses if you are moving to the City, or need help with commuting costs.
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Service Development Officer
City Hall
Job Type: Permanent
Closing Date: 4th August 2019
Total salary package*: £19025
Job purpose
Leicester City Council’s Waste Management Team, in partnership with Biffa Leicester, manages Leicester City’s waste and recycling services. These services include weekly waste and recycling collections to 135,000 properties, a bring bank network, bulk waste collections, two Household Waste Recycling Centres and two waste treatment plants.
This role will facilitate the development and implementation of the City Council’s Waste Management Strategy, in addition to the creation and delivery of recycling, reuse and waste minimisation schemes, alongside the promotion of existing services.
You will
Implement, manage and evaluate agreed initiatives and projects.
Develop and implement initiatives to promote waste minimisation and recycling to businesses, households and schools.
Work in partnership with current waste contractor, other Council Departments and external agencies to develop and implement projects to increase awareness of waste minimisation and recycling.
Maintain appropriate information including statistical data and performance management data.
Create appropriate marketing strategies using a wide range of publicity materials.
Undertake feasibility studies and public consultations as appropriate.
Requirements of post
Experience in one of the following; project development and management; community development; research; marketing and promotion.
Experience of report writing, written communications and presentations.
Ability to develop and manage initiatives and projects.
Ability to contribute new ideas and to produce creative solutions to problems.
Suitable literacy and numeracy skills to develop and maintain appropriate information and statistical data.
Clean current driving licence.
Additional information
The salary for this post is £13,952 - £15,253 per annum.
This is a part time post to be worked 18.5 hours per week - Wednesday afternoon, Thursday and Friday.
For an informal discussion please contact Luke Crown on 0116 454 6741.
What we can offer you
As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy balance between you work life and your personal life. You’ll enjoy generous annual leave entitlement, membership of the excellent Local Government Pension Scheme and the option of flexible working. We’ll also give you the chance to develop your skills and expertise with a variety of training and development opportunities and career pathways. In addition, you can choose from a number of flexible benefits, including our fantastic salary sacrifice car scheme, big discounts at high-street outlets, childcare vouchers, discounts on city buses and trains, we may also be able help with relocation expenses if you are moving to the City, or need help with commuting costs.
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Human Resources Apprentice
Sovereign House
Job Type: Fixed Term Contract
Closing Date: 31st July 2019
About the job
We are looking for an apprentice to join our Human Resources Team, this is a really exciting role where you can to learn everything HR.
You will
As our HR apprentice you will have a unique opportunity to develop your skills in all areas that make up a HR Service. From resourcing, organisation development, employee relations, management information and policies and projects you will gain invaluable experience seeing the full employee lifecycle and how the HR service supports both employees and organisation in achieving our key objectives.
During your apprenticeship you will undertake a level 3 apprenticeship in HR support allowing you to learn the foundations of HR and increase your confidence of working as HR professional. By the end of your apprenticeship, you will have hopefully developed a passion for a HR specialism and we will do our best in supporting you to become an expert in your field.
Our ideal candidate
You will have experience of organising themselves and your workload to a high standard, with a systematic approach to task management. You must have strong written and oral communication skills, attention to details and problem- solving skills and be able to demonstrate knowledge of standard IT systems, equipment and processes with aptitude for learning new systems and procedures.
The ability to work as part of the team and build productive working relationships is essential.
**Please read person specification document to view all requirements
To apply, please detail on your application form how you meet the person specification (measured from the application form) including a supporting statement outlining why you have a passion for working in Human Resources.
Additional information
In return for joining us, we can offer you:
• Support in gaining level 3 qualification in HR support;
• Career development opportunity;
• Full training;
• Flexible working;
• Local government Pension Scheme.
Interview and assessment date: 6th August 2019
Start date in this role- early September 2019
Interested? If you believe you have the right skills and looking for your next career opportunity as our new HR Apprentice then please click “apply” today- don’t miss out, we’d love to hear from you!
Salary: £18,795 - £19,171 per annum
Full Time, Fixed Term contract for 18 months with a possibility of extension
For an informal discussion about this role please contact Agata Woch on 0116 454 4441
What we can offer you
As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy balance between you work life and your personal life. You’ll enjoy generous annual leave entitlement, membership of the excellent Local Government Pension Scheme and the option of flexible working. We’ll also give you the chance to develop your skills and expertise with a variety of training and development opportunities and career pathways. In addition, you can choose from a number of flexible benefits, including our fantastic salary sacrifice car scheme, big discounts at high-street outlets, childcare vouchers, discounts on city buses and trains, we may also be able help with relocation expenses if you are moving to the City, or need help with commuting costs.
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Customer Service Assistant
Newarke Houses Museum
Job Type: Permanent
Closing Date: 31st July 2019
Job purpose
We are looking for Customer Service Assistants to help deliver excellent front of house services and activities that meets the needs of Leicester’s communities whilst supporting the day-to-day care, operations and the overall presentation of sites following best practice.
You will
Be part of a team, delivering visitor facing services and activities, and support operations as required. First point of contact, providing information for visitors
Support day-to-day operations by undertaking tasks to maintain a clean and welcoming visitor environment at allocated sites, ensuring the effective implementation of essential Health & Safety and Security requirements and operational procedures, for a safe and secure visitor environment
Assist in the planning and delivery of promotional activities / events, including undertaking manual handling tasks (cleaning tasks, room layouts, equipment / furniture set-up, etc) essential in the preparation of the visitor environment.
Act as an ambassador and an advocate in promoting and cross-selling the range of service offer across Leicester Arts, Museums, Festivals & Events Service.
Support service operations with a range of administrative tasks - reception duties, customer enquiries / complaints / bookings, incident reporting, procedural checks, etc.
Support income generating activities including retail & ticket sales, visitor & venue hire enquiries / bookings, acting as a welcome host during weddings & exhibition launches and other venue hire activity
Requirements of the post
Demonstrable experience of working with members of the public (paid or voluntary capacity)
Significant experience of working in a busy customer reception, dealing with bookings, enquiries, complaints, etc.
Good communication and interpersonal skills, sufficient to deliver occasional guided tours and presentations talks to varying audiences
A good working knowledge and experience of working in a public building, including general supervision (of junior staff & volunteers), implementing health & safety and security procedures and systems
Understanding and commitment in delivering and upholding good customer care standards
Additional information
Salary: £19,554 - £21,166 pro-rata, per annum
1 Part Time, Permanent Post - 20 hours per week
1 Part Time, Fixed Term Post for 9 months to cover maternity leave - 27 hours per week
For an informal discussion about this post, please contact Bakim Dayaram on 0116 454 6377
What we can offer you
As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy balance between you work life and your personal life. You’ll enjoy generous annual leave entitlement, membership of the excellent Local Government Pension Scheme and the option of flexible working. We’ll also give you the chance to develop your skills and expertise with a variety of training and development opportunities and career pathways. In addition, you can choose from a number of flexible benefits, including our fantastic salary sacrifice car scheme, big discounts at high-street outlets, childcare vouchers, discounts on city buses and trains, we may also be able help with relocation expenses if you are moving to the City, or need help with commuting costs.
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Procurement Manager
City Hall
Job Type: Permanent
Closing Date: 28th July 2019
Job purpose
We are looking for a dynamic Procurement Manager to lead a small diverse team conducting a wide range of procurement processes for the council. The team is responsible for a wide range of fast-moving projects which are high profile and critical to the authority. The successful candidate will also contribute to the council’s procurement strategy and development of the procurement teams.
You will
Manage a team of procurement staff undertaking a wide range of project processes and tasks, including liaising with service departments (internal clients), considering procurement strategies/approaches, planning the procurement process, preparing documentation (including evaluation schemes), advertising the contract, market engagement and stimulation, evaluating submissions, conducting negotiations and clarifications, drafting correspondence, debriefing unsuccessful bidders, agreeing contract documentation and preparing evaluations reports, including organising and planning future procurement activity.
Liaise with clients, and use market intelligence and management information, to develop and implement procurement strategies for categories of goods/works and/or services which use innovation and creativity to manage demand, deliver efficiency savings, service improvements and strategic procurement objectives.
Lead, or participate in, cross-functional project teams to deliver corporately-significant high value/risk complex procurement projects.
Apply the council’s contract procedure rules and appropriate legislation, including the Public Contracts Regulations 2015, when managing and conducting procurement activity and advising clients
Requirements of the post
Extensive experience and knowledge of procurement, tendering and contract management processes, including complex, high risk and value projects
Proven track record of achieving savings and service improvements through procurement with experience of delivering change in a complex organisation.
Experience of recruiting, coaching, supporting, supervising and assisting in the development of procurement staff
Proven ability to influence senior stakeholders, including successfully facilitating joint decision-making and building productive relationships between business units, other organisations and suppliers.
Good knowledge of EU/UK public procurement law, an understanding of the principles of local government Contract and Financial Procedure Rules or Standing Orders, and a general understanding of local government environment and structures and the local government efficiency agenda.
Good knowledge of contract law and drafting
Additional information
1 Full Time, Permanent Post
Salary: £42,683 - £45,591 per annum
For an informal discussion about this post, please contact Neil Bayliss (Head of Procurement) on 0116 454 4021
What we can offer you
As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy balance between you work life and your personal life. You’ll enjoy generous annual leave entitlement, membership of the excellent Local Government Pension Scheme and the option of flexible working. We’ll also give you the chance to develop your skills and expertise with a variety of training and development opportunities and career pathways. In addition, you can choose from a number of flexible benefits, including our fantastic salary sacrifice car scheme, big discounts at high-street outlets, childcare vouchers, discounts on city buses and trains, we may also be able help with relocation expenses if you are moving to the City, or need help with commuting costs.
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Neighbourhood Services Assistant
Various locations around Leicester City
Job Type: Fixed Term Contract
Closing Date: 6th August 2019
Job purpose
To deliver a range of services through libraries and community centres across the city of Leicester. This post will open and close buildings, support and encourage customers to use range of services, collect data and maintain records, provide advice and information and ensure a safe environment for customers.
You will
Provide a high quality and welcoming service to customers in a tidy and accessible multi-service centre, library or community centre.
Assist with promoting the library and community offer, encouraging members of the community to use the service.
Develop a wide knowledge of Council services in order to signpost and resolve queries from the public.
Provide consistent and flexible levels of administration and business support to the Council and service area in line with corporate standards.
Comply with the City Council’s Policies and the service’s processes, procedures and systems under the guidance and direction of the Service Delivery Manager in relevant areas of service delivery.
Requirements of the post
Experience of dealing with customer enquiries in person, on the telephone or via email
Experience of or ability to open and close a building. Setting up as required to meet the needs of users and the service, creating a welcoming and well-presented environment.
Experience of using software packages e.g. Word and Outlook
Experience of or ability to input and maintain computerised records
Experience of dealing with customer enquiries in person, on the telephone or via email
Good Knowledge of IT with the skills & ability to carry out a range of duties and support service users using computers.
Additional information
Salary: £18,795 - £19,171 per annum (pro rata for part-time positions)
Available Vacancies:
2 Full Time, Fixed Term Posts - 37 hours per week
1 Part Time, Fixed Term Post - 23.5 hours per week
1 Part Time, Fixed Term Post - 7.5 hours per week
All posts are fixed term until 31/12/2019 due to funding.
A Secondment Opportunity may be considered. If you are an internal candidate applying on a secondment basis, please seek approval from your current line manager before applying.
For an informal discussion about this post, please contact Hiten Patel on 0116 454 1849
What we can offer you
As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy balance between you work life and your personal life. You’ll enjoy generous annual leave entitlement, membership of the excellent Local Government Pension Scheme and the option of flexible working. We’ll also give you the chance to develop your skills and expertise with a variety of training and development opportunities and career pathways. In addition, you can choose from a number of flexible benefits, including our fantastic salary sacrifice car scheme, big discounts at high-street outlets, childcare vouchers, discounts on city buses and trains, we may also be able help with relocation expenses if you are moving to the City, or need help with commuting costs.
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Your six letter personality type is 'IECASR'
Your personality type
You preferred 'Investigative' the most, followed by 'Enterprising' and 'Conventional'. Your six letter personality type is 'IECASR'. Your personal preference is also shown in a graph below.
Your personal Holland Code
Depending on how strongly you favor any specific type you can compose your own personal Holland Code. You do this by taking the first letters of the types you favor most. In your case, this is the letters I, E and C Your personal Holland Code then becomes either IEC, IE, EI or even EIC.
Your jobs
Here is a list of jobs that fit your Holland code IECASR. The list is only part of all jobs that fit your personality. You should use this list of occupations as prototypical examples. A total of 20 occupations are suggested based on your score.
Your list of suggested occupations
Business intelligence manager 98% Business intelligence managers gain knowledge of the industry, the innovative processes therein, and contrast them with the operations of the company in order to improve them. They focus their analysis in the supply chain processes, warehouses, storage, and sales as to facilitate communication and revenue improvement.
Education level: Bachelor's degree or higher usually required
Read more:
Business intelligence manager
Marketeer 98% Marketing consultants advise companies in the development of marketing strategies for specific purposes. They can advise and develop strategies for the entry of a brand in the market, for the re-launch of a product, for the introduction of a new product, or for the positioning of a commercial image. They perform previous studies of the position of the company and perception of customers in order to define the marketing approach.
Education level: Bachelor's degree or higher usually required
Read more:
Marketeer
Business analyst 98% Business analysts research and understand the strategic position of businesses and companies in relation to their markets and their stakeholders. They analyse and present their views on how the company, from many perspectives, can improve its strategic position and internal corporate structure. They assess needs for change, communication methods, technology, IT tools, new standards and certifications.
Education level: Bachelor's degree or higher usually required
Read more:
Business analyst
Market research analyst 98% Ecologist 98% Water quality analyst 93% Intelligence officer 93% Industrial engineer 93% Business consultant 93% Occupational analyst 93% Metrologist 93% Land planner 90% Urban planner 90% Historian 86% Data warehouse designer 86% Database designer 86% Economist 86% Database developer 86% Police detective 83% Quarry engineer 77%
Career test result
In this test you had to choose between pictures showing specific work activities. Each picture depicted work associated with a specific type of personality. These types are derived from Dr. John Holland's theory of careers and vocational choice, known as Holland Codes.
There are six personality types in Holland's model:
Realistic: practical, physical, concrete, hands-on, machine, and tool-oriented
Investigative: analytical, intellectual, scientific, explorative, thinker
Artistic: creative, original, independent, chaotic, inventive, media, graphics, and text
Social: cooperative, supporting, helping, healing/nurturing, teaching
Enterprising: competitive environments, leadership, persuading, status
Conventional: detail-oriented, organizing, clerical
Personality types and Holland Codes
Dr. Holland did not say that a person is just one of these types. Then there would be only six types of people in the world. Instead, any one person can have interests associated with all of the six types. When you rank the types, starting with those you have the most interest in to those you have the least interest in, you get your specific Holland Code.
There are some 720 different combinations possible, like ISERAC, AIRSEC, or CSERIA. Generally, however, only two or three letters are necessary to create a useful description, such as SC, IRC, or AIC. Such a description may apply to both a person and a work environment. By typifying both people and work environments with Holland Codes, we can calculate matches between them. This helps you assess a potential career or vocational choice.
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Executive, Procurement (Based in London, United Kingdom)
Job description
The Role
You will support the Senior Procurement Manager and act as a link between our in-house Procurement/Asset Management teams and our outsourced teams (based in the UK) and Singaporean counterparts. Serving as the Procurement Team’s co-ordinator, you will liaise regularly with the abovementioned teams, ensuring the procurement pipeline are delivered as planned. You would provide assistance with various matters to ensure compliance with our internal processes/procedures, taking ownership of these tasks and others over time. Your other duties include pre-qualification of suppliers, coordination of tender documentation, preparation of tender reports, coordination of contract exchange and liaising with outsourced property managers to ensure compliance with our procurement policy.
The Person
You should possess a Degree in Building Surveying, Facility Management, Construction or a related discipline and/or a CIPS (Chartered Institute of Procurement and Supply) qualification, together with at least 2 years of relevant procurement experiences, ideally gained within a commercial real estate environment. In addition to a sound understanding of the tender process (pre-qualification, tender clarifications, tender analysis, negotiations and contract exchange), you should be aware of contract law and different types of contracts and familiar with the principles of supplier performance management and supply chain management. You should possess good knowledge of UK (and preferably also European) real estate markets and/or facilities management and possess an Intermediate level of proficiency in MS Office (Excel, Word and PowerPoint). You should be a good team player, possessing a high level of initiative and the ability to work independently in a fast-paced environment, being hands-on and resourceful. You should also possess strong communication and interpersonal skills. Your exemplary communication skills would prove invaluable in assisting future team members with our processes/procedures to maximise performance and efficiency. An advanced level of proficiency in MS Office would be considered desirable.
Interested applicants, please submit your resume and a cover letter online.
(We regret that only shortlisted candidates will be notified. Mapletree Investments Pte Ltd shall not be responsible or liable to any recruitment firm or agency in connection with the receipt of any unsolicited information on any prospective candidate.)
Company Name Mapletree
About us Mapletree is a leading real estate development, investment and capital management company headquartered in Singapore. Mapletree Investments Pte Ltd (Mapletree) is focused on delivering value to its stakeholders through its business model that maximises capital efficiency. In executing a business strategy that combines the roles of real estate development, investment and capital management, Mapletree has generated consistently good returns to its stakeholders, and established a track record for building award-winning development projects across various real estate classes. As at 31 March 2018, Mapletree owns and manages S$46.3 billion of office, retail, logistics, industrial, residential, corporate housing / serviced apartment, and student accommodation properties. Presently, Mapletree manages four Singapore-listed real estate investment trusts (REITs) and six private real estate funds, which hold a diverse portfolio of assets in Asia Pacific, the United Kingdom (UK) and the United States (US). The Group has also established an extensive network of offices in Singapore, Australia, China, Hong Kong SAR, India, Japan, Malaysia, South Korea, the UK, the US and Vietnam. Mapletree’s portfolio includes award-winning properties in Singapore such as VivoCity, Mapletree Business City and STT Tai Seng 1, as well as mixed-use developments in the region such as Mapletree Business City Shanghai and VivoCity Shanghai, and Nanhai Business City in China.
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Apprentice Data Analyst (Management Intelligence)
£17,681 - £18,672 per annum
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Ref: A0342app/1018AAex Job term: Fixed Term Appointment type: Full-time Department: City Development & Neighbourhoods Division: Local Services and Enforcement
Closing date: 21 October 2018
Location: Phoenix House, 1 King Street, Leicester, LE1 6RN
For the first year of your apprenticeship we will pay £17,681 - £18,672 per annum. Depending on progress, this will increase in year two.
Fixed Term Apprenticeship Contract for up to two years, Full Time - 37 hours (20% of this time will be dedicated to off the job training)
Your role will be to provide intelligence/analytical support to the managers and Heads of Service in Regulatory Services and Community Safety.
Requirements of the post:
- Highly proficient in the manipulation of data in spreadsheet and database applications
- Able to compile, produce, analyse and present management information reports and intel packages
- Organised, able to work under pressure and prioritise tasks to meet set objectives / statutory & local timescales / targets / deadlines
- Experience of using systems and reporting tools in order to design and produce reports for analysis
- Experience of writing and presenting reports and analysis
- Can work effectively and inclusively with a range people, both within and outside of the organisation, and with different levels of computer literacy
For an informal discussion please contact Merybell Smith on 0116 454 3226.
Please ensure you provide an email address as this is our preferred method of contact.
Assessment Date: 26th October 2018
Interview Date: 31st October 2018
Person Specification
Person Specification V2
Mandatory Qualifications or Status
Training, Skills and Abilities
Requirement Criteria Measurements Highly proficient in the manipulation of data in spreadsheet and database applications Essential Probing at interview, From the application form, Test after shortlisting Able to compile, produce, analyse and present management information reports and intel packages Essential Probing at interview, From the application form, Test after shortlisting Can work effectively and inclusively with a range people, both within and outside of the organisation, and with different levels of computer literacy Essential Probing at interview, From the application form Organised, able to work under pressure and prioritise tasks to meet set objectives/ statutory & local timescales/ targets/ deadlines Essential Probing at interview, From the application form
Knowledge and preferred Qualifications
Experience
Requirement Criteria Measurements Experience of using systems and reporting tools in order to design and produce reports for analysis Essential Probing at interview, From the application form Experience of writing and presenting reports and analysis Essential Probing at interview, From the application form
Other Conditions
Personal Attributes & Other Competencies
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