Frequently asked questions around anything and everything to do with a Great Place To Work® assessment.
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FAQ108 After I have invested in the reports, what is the next step?
You will receive the Highlights email on completion of your assessment process. Depending on the reports you've opted for, you will receive it within 2 - 15 days, from completion of the process.
In case you need more clarity on the next steps or need some support to understand the reports, kindly contact your assessment manager.
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FAQ112 Can I go ahead with the assessment without undertaking the scoping call ?
No, the scoping call is an important step of the assessment process at Great Place To Work Institute. The objective of a scoping call is to identify the objectives and benefits that a company wants to achieve from the assessment. This will define the depth of insights and support the client organization will gain access to from this assessment. It involves a conference call between the Project Managers from GPTW and the CEO, HR Head and Project Coordinator from the company, which can be scheduled from the company's dashboard. It is through the project scoping call that the company can use to identify the investment required towards the assessment based on the scope identified.
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FAQ102 Instead of paying the withdrawal fees of INR 25,000, can we postpone our assessment for next next year?
No, A company that doesn't pay the withdrawal fees cannot participate in any of our assesments till they have settled all the dues.
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FAQ101 Why is there a withdrawal fees of INR 25,000?
This is to prevent companies from backing out at the last minute. We expect a certain level of commitment from our clients.
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FAQ062 Does my organization need to share employee IDs for all employees during the assessment process?
Yes, you need to fill in the data fields for all the employees as per the employee data submission template. We have provided an employee data submission template on the client dashboard. We need the employee names, employee codes, e-mail IDs, departments, grade/levels and location. The client needs to fill in the details required in that sheet and then upload it on the dashboard. As mentioned in the Terms and Conditions document mutually agreed by Great Place To Work® Institute, India and your organisation, we ensure full confidentiality of the employee data submitted by companies and it is destroyed within 6 months of the year's study closure.
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FAQ055 How is the sample size determined?
For the consideration of ranking, Great Place To Work® Institute considers a statistically valid representative sample which is a subset of the overall employee strength. However, participating organisations have an option of increasing this sample depending on how they wish to utilize the survey data. They can connect with their respective Assessment Managers from Great Place To Work® Institute to discuss the same.
The participating organisation should discuss and finalise the scope of coverage and customisation of demographics, if required, prior to the survey launch date. Great Place To Work® Institute will draw a random sample based on the scope finalised and share the same with the participating organization before administering the survey.
The sample would be drawn based on the stratifier chosen by your organization. The sample drawn will represent your organization's actual population proportionately across that demographic. For instance, if you choose 'Grade/Level' as the stratifier, the sample would be drawn in following manner:
Total Employees: 500 Total Sample: 100 Grade: Percentage No. of Grade: Percentage No. of of Employees Employees of Employees Employees Grade 1 10 50 Grade 1 10 10 Grade 2 30 150 Grade 2 30 30 Grade 3 25 125 Grade 3 25 25 Grade 4 30 150 Grade 4 30 30 Grade 5 5 25 Grade 5 5 5
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FAQ088 Why is it important to share CEO's contact details?
We do not involve the CEO of the organization in the entire assessment process. However, we do need his or her email address to communicate certain important information.
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FAQ070 I have tried logging on to the participant dashboard. It says invalid user.
This message appears when you enter an incorrect password a number of times. Kindly be careful with your password, as entering it incorrectly too often can deactivate your access. If this happens, kindly drop a mail to or call your Assessment Manager and he/she will activate your dashboard account for you.
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FAQ109 Do all organizations that undergo an assessment year on year see an increase in their Trust Index© scores and what is the average increase?
There is no specific trend. Many organizations choose to do this year on year. Many others do it alternate years. Undergoing the assessment year on year does not in itself necessarily lead to an increase in Trust Index© scores. Changes in an organization’s Trust Index© scores is driven by the action plans pursued by the organization based on its Trust Index© scores.
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FAQ106 Can I pay for the organization's investments in reports through Credit Card?
No, all payments will have to be made by cheque or NEFT transfers. Amounts above INR 2,00,000 will have to be transferred through RTGS
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FAQ104 What are the types of workshops that can be conducted for a company?
We offer four kinds of workshops:
Introductory Workshop (To provide a perspective on what it takes to be a great workplace.)
Action Planning Workshop (An interactive workshop with the Leadership Team to assess and analyze the current employee engagement level using results/findings of survey and to create structured and robust Action Plans)
People Practice Workshop (An in-depth two day workshop with the HR team)
Giftwork Training for Managers
We also provide customized workshops based on the needs of the client.
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FAQ103 Can the test mail be sent to multiple people?
Yes, this is possible. To send the test mail to multiple people, a request will have to be made to the project coordinator from GPTW. Post that the test survey mail can easily be sent to multiple people.
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FAQ100 What is assessment scoping? What does it involve and how does it help us?
Assessment scoping is the process through which companies identify the objectives and benefits that they want to achieve from the assessment. It involves a conference call between the project managers from GPTW and the CEO and project coordinator from the company, which can be scheduled from the company's dashboard. It is through the assessment scoping call that the company can identify the investment required towards the assessment based on the scope identified.
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FAQ099 Why haven't I received the test mail yet even when I have sent it from the dashboard twice?
In case the mail does not reach you even after an hour of sending it, kindly re-look at your IT settings as per the IT checklist provided by us. After you get a confirmation from your IT department that your IT settings are done, kindly send the test mail again and then confirm on the dashboard. If you are still not getting the mail, kindly share an email id for one your colleagues with your Assessment Manager and ask her to send the test mail to it. If you are till facing problems, kindly connect with your Assessment Manager and wait for their response.
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FAQ098 What is a test mail? Who does it go to?
A test mail is a demo mail which is exactly like the mail we will be sending with the survey link and password to the sampled candidates. The objective of this mail is to confirm that your IT settings are in place. By clicking on the send test mail option, a demo mail will be sent to the project manager of your company. In case the mail does not reach you even after an hour of sending it, kindly re-look at your IT settings as per the IT checklist provided by us. After you get a confirmation from your IT department that your IT settings are done, kindly send the test mail again and then confirm on the dashboard.
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FAQ097 What is the timeline for submitting the employee data? What happens if I miss this timeline?
The employee data has to be submitted 15 days prior to your survey launch date. You are requested to adhere to the timeline for the study to be able to complete the process successfully. Incase you are not able to adhere to your timelines, we may not be able to complete your assessment process. Also according to the agreement signed by you during registration, we will be charging 25,000 INR as withdrawal fees, if you fail to move on with the process in a timely manner.
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FAQ096 What is a stratifier?
For the consideration of ranking, Great Place To Work® Institute considers a statistically valid representative sample which is a subset of the overall employee strength. This sample is randomly selected on the basis of one basic demographic, called the stratifier, which the company can choose from the three basic demographics available.
The three basic demographics are location, department and grade. These demographics are standard for all participating organisations and the sample drawn will represent your organization's actual population in that demography proportionally on the basis of which stratifier is chosen. However, participating organisations have an option of increasing this sample depending on how they wish to utilize the survey data. They can connect with their respective Assessment managers from Great Place To Work® Institute to discuss the same.
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