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ADM 624 Week 2 Assignment Case 3.1 – The Katrina Breakdown
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Details:
Read Case Study 3.1 and “Government Saw Flood Risk but Not Levee Failure.”
Answer Questions 1 and 3 at the end of Case Study 3.1.
Each question should be answered in an essay format of approximately 250-500 words. Ensure your paper answers the questions and uses concepts studied in the module and from both readings. Support your answers with personal experiences, current events, and references to the readings.
Use the GCU library to locate four to six scholarly sources to support your analysis.
Prepare this assignment according to the APA guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.
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ADM 624 Week 4 Assignment Case 5.1 — A Strategy is Born
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Details:
Read Case Study 5.1. Answer Questions 1, 2, and 3 at the end of Case Study 5.1.
Each question should be answered in an essay format of approximately 250-500 words. Ensure your paper answers the questions and uses concepts studied in the module and from the reading. Support your answers with personal experiences, current events, and references to the reading.
Use the GCU library to locate four to six scholarly sources to support your analysis.
Prepare this assignment according to the APA guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required
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ADM 624 Week 4 Assignment Case 6.1-Wild Horses
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Details:
Read Case Study 6.1. Answer Questions 1, 2, and 3 at the end of Case Study 6.1.
Each question should be answered in an essay format of approximately 250-500 words. Ensure your paper answers the questions and uses concepts studied in the module and from the reading. Support your answers with personal experiences, current events, and references to the reading.
Use the GCU library to locate four to six scholarly sources to support your analysis.
Prepare this assignment according to the APA guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.
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ADM 624 Week 5 Assignment Case 7.1 Aravind Eye Hospital
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Details:
Read Case Study 7.1. Answer Questions 1, 3, and 4 at the end of Case Study 7.1.
Each question should be answered in an essay format of approximately 250-500 words. Ensure your paper answers the questions and uses concepts studied in the module and from the reading. Support your answers with personal experiences, current events, and references to the reading.
Use the GCU library to locate four to six scholarly sources to support your analysis.
Prepare this assignment according to the APA guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.
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BUS 485 Week 1 Assignment CLC – Overview for the Capstone Project
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Details:
This is a Collaborative Learning Community (CLC) assignment.
Students will create a strategic business plan in teams for their culminating project in BUS-485. The structure of this assignment is comprehensive and integrative. It requires synthesis and evaluation of information, skills, and knowledge developed throughout the BS program at COB.
With your team, you will be required to submit specific sections of the capstone in each Topic of the course as indicated in the assignment instructions below. Each section will be due by the end of the Topic in which it is assigned. Prepare each assignment according to the APA guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required. Utilize the “Capstone Project Template,” located in the course materials, to organize the individual components into the final strategic business plan due at the end of the course.
For your first assignment, draft an overview of your project (a minimum of 500 words). Refer to Chapter 1 in the textbook for additional information. Include the following in your draft:
Briefly describe the context and your organization.
Articulate the vision, mission, and strategy of your organization (or business unit or division).
Describe the nature of the business opportunity.
Prepare this assignment according to the APA guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
You are required to submit this assignment to Turnitin. Please refer to the directions in the Student Success Center.
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BUS 485 Week 3 Assignment CLC – Marketing Plan for the Capstone Project
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Details:
This is a Collaborative Learning Community (CLC) assignment.
Write the Marketing Plan for your organization (a minimum of 500 words). Your plan should:
Describe the target market.
Identify the size of your potential target market.
Include a SWOT analysis (use a two by two table in Word).
Describe the 4Ps of marketing in your organization (product/positioning, pricing, promotion, and placement). If you have a service organization, in addition you may consider describing the 4Is (intangibility, inconsistency, inseperabilty, and inventory).
Prepare this assignment according to the APA guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
You are required to submit this assignment to Turnitin. Refer to the directions in the Student Success Center.
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BUS 485 Week 4 CLC – Organizational Plan and Operational Plan for the Capstone Project
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Details:
This is a Collaborative Learning Community (CLC) assignment.
Organizational Plan
Write the Organizational Plan for your organization (a minimum of 500 words). Refer to chapters 4 and 6 in the textbook for additional information.
Describe who will comprise your management team and what talents or skills each of the team members will bring to the organization. Include a simple organizational chart.
Outline a McKinsey 7-S Assessment/Model (strategy, structure, systems, shared values, style, staff, skills) as it applies to your business. Review the McKinsey 7-S Resources in the topic materials for additional information on completing this section.
Describe your business-level strategy (chapter 4 – cost leadership or differentiated) and explain how it fits with the corporate-level strategy (chapter 6 – low, medium, or high differentiation plus value creating, value neutral, or value reducing) for your organization.
Operational Plan
Write the Operational Plan for your organization (a minimum of 500 words). Refer to chapter 3 and pages 88, 113, and 116 in the textbook for additional information. Address the following in the plan:
Describe the supply chain for your prospective organization. Where does your organization bring value in this supply chain?
Indentify your main partners and suppliers. What are their locations? What is your contingency plan?
Explain how you will optimize operational effectiveness in your organization.
Consider your operational plan from a value chain perspective and identify and discuss the primary and support activities (financial, human resources, and information systems management).
Prepare this assignment according to the APA guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
You are required to submit this assignment to Turnitin. Refer to the directions in the Student Success Center.
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BUS 485 Week 5 CLC – Financial Plan for the Capstone Project
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Details:
This is a Collaborative Learning Community (CLC) assignment.
Write the Financial Plan for your organization (a minimum of 500 words). Create the accompanying spreadsheet(s) and address the following in your plan:
Using Excel, create a three-year pro forma income statement for your organization (or product/service). Review the resources in the topic materials for additional information.
Calculate your financial break-even point: BEP= Fixed Costs/ (unit price – variable unit costs).
Identify possible sources for investment capital if required (friends, family, banks, USSBA, etc.).
Explain how you will use financial information to help you craft your business strategy.
Identify the key financial ratios you will use to measure the performance of your organization to determine success.
Prepare this assignment according to the APA guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
You are required to submit this assignment to Turnitin. Please refer to the directions in the Student Success Center
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BUS 485 Week 6 Assignment Peregrine Comprehensive Exam
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Details:
Business Knowledge Test
BUS-485 is typically the last course taken by incoming business students. In Week 6, students will be required to take a comprehensive test that will measure their basic business knowledge.
This test will allow us to document the effectiveness of our programs in developing students’ business skills, which is required by our accrediting agencies. It will also allow us to compare the quality of our program with other business schools.
Students will receive a grade based on their test scores. Grades will be assigned according to the following scale:
60% or above–50 points
40-59%–40 points
39% or below–30 points
Use the following link to access the exam: https://www.peregrineacademics.com/grandcanyon/course-list.php
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BUS 485 Week 6 CLC – Milestones Schedule and Critical Risks Assessment for the Capstone Project
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Details:
This is a Collaborative Learning Community (CLC) assignment.
Create the Milestones Schedule and Critical Risks Assessment for your organization (a minimum of 500 words). Refer to Chapter 9 in the textbook and the topic material resources for additional information.
Describe the preferred timing and objectives for your business plan. Create a visual tht includes critical decisions and dates in any of the following formats: Excel spreadsheet, Gantt chart, network diagram, or task list. Refer to the resources on charting and diagramming project progress in the Topic Materials for additional information on creating your Milestone Schedule.
Create contingency plans to address major problems or setbacks as they occur.
Prepare this assignment according to the APA guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
You are required to submit this assignment to Turnitin. Please refer to the directions in the Student Success Center.
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BUS 485 Week 8 Assignment Benchmark Assignment – Capstone Presentation
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Details:
Create a visually engaging, professionally designed PowerPoint presentation (10-15 slides) to deliver the findings of your Capstone project. Your presentation will be evaluated based on the following:
Organization
Content
Delivery
Professional appeal
Slide design
Effective communication skills
Include a reference slide with a minimum of six reputable sources (e.g., trade magazines, academic journals, professional/government websites) you consulted to locate information for your presentation (these may be resources utilized for your Capstone). Include speaking notes for each slide. Students may take the notes from your Capstone project. Students will be individually graded based on the provided rubric and are required to effectively communicate their group’s business plan in their PowerPoint presentation.
While APA format is not required for the body of this assignment, solid academic writing is expected, and documentation of sources should be presented using APA formatting guidelines, which can be found in the APA Style Guide, located in the Student Success Center.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
You are not required to submit this assignment to Turnitin.
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BUS 485 Week 7 Assignment Benchmark Assignment – Executive Summary
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Details:
As your team has worked through the business plan, it is important for leaders to develop their vision for the future of their organization. Individually develop an Executive Summary (a minimum of 500 words) for your team’s strategic business plan. Describe each section of the plan in a few sentences so the reader better understands an overview of your business plan. Include suggestions for strategic management within your organization that considers both internal and external factors to support the growth of your organization. Prior to completing the Final Strategic Business Plan, share your vision with the members of your team and integrate appropriate strategic management decisions in your final business plan.
Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
You are required to submit this assignment to Turnitin. Please refer to the directions in the Student Success Center.
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BUS 485 Week 7 CLC – Strategic Leadership and Entrepreneurship for the Capstone Project
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Details:
This is a Collaborative Learning Community (CLC) assignment.
Write the Strategic Leadership and Entrepreneurship section for your Capstone project (a minimum of 500 words). Refer to Chapter 12 in the textbook for additional information. Be sure to address the following questions:
What is the leader’s sphere of influence in your organization? Based on this, what impact can the leader have on the implementation of your business plan?
What potential leadership bias could impact the development or progress of your organization’s development?
What hurdles do you anticipate?
What leadership style(s) will a leader in your organization have to demonstrate? How could you incorporate Servant Leadership?
What are potential strengths and weaknesses as they relate to your business?
How can the leadership in your organization impact and influence others and deliver the results you expect?
Prepare this assignment according to the APA guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
You are required to submit this assignment to Turnitin. Please refer to the directions in the Student Success Center.
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BUS 485 Week 8 CLC – Final Revised Capstone Business Plan Project
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Details:
Final Strategic Business Plan
This is a Collaborative Learning Community (CLC) assignment.
Integrate the components developed in each topic into a finalized strategic business plan. Incorporate any feedback from your instructor into the final document as well. The document should include appropriate headings for each section. Review “Capstone Project Template” in the Course Materials for a formatting sample. You should cite and reference 7-10 secondary sources in your final draft. Your final document should be between 4,250-5,250 words.
Prepare this assignment according to the APA guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
You are required to submit this assignment to Turnitin. Refer to the directions in the Student Success Center.
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BUS485 Week 2 CLC – Environmental Analysis and Industry Analysis for the Capstone Project
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Details:
This is a Collaborative Learning Community (CLC) assignment.
Using the Segments of the General Environment, write the environmental analysis for your organization developed in Topic 1 (a minimum of 500 words). Refer to Chapters 2 and 8 in the textbook for additional information. Include the following in your draft:
Incorporate the Five Forces of Competition to help write the industry analysis for your organization (Chapter 2, Figure 2.2 The Five Forces of Competition Model).
Describe your sources of competitive advantage.
Using the Modes of Entry and their Characteristics (Chapter 8, Figure 8.5), describe which mode(s) of entry you would use to expand globally and why you selected it (even if expansion is hypothetical at this time). Select one country, such as Canada, and discuss relevant cultural, political, and economic factors, and any language barriers that could impact your entry.
Using the Parts of the External Environmental Analysis (Chapter 2, Figure 2.1 and Table 2.2), identify the outlook, forecast, or trends for the type of organization you have selected.
Prepare this assignment according to the APA guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
You are required to submit this assignment to Turnitin. Please refer to the directions in the Student Success Center.
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COM263 Full Course
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COM263 Week 1 Discussion 1 & 2
dq 1
Why is intercultural literacy needed in today’s world?
dq 2
What role do media technologies play in everyday intercultural communication experiences?
COM263 Week 2 Discussion 1 & 2
dq 1
Reflect on your responses to the PRICA self-assessment in the textbook. How does your worldview influence the level of apprehension you feel when communicating with people from other cultures?
dq 2
Reflecting on your responses in the GENE Scale, how have these attitudes influenced the way you have communicated with members of other cultural groups in the past?
COM263 Week 3 Discussion 1 & 2
dq 1
How would you explain the relationship between one’s culture and one’s identity?
dq 2
How is identity communicated generally, and how do you communicate your identity?
COM263 Week 4 Discussion 1 & 2
dq 1
After watching the TEDTalk: Patricia Ryan—Don’t Insist on English! [Video file]. (2011). In Films On Demand. (Reference the Sapir-Whorf Hypothesis) What would be the consequences (positive or negative) of one world language?
http://library.gcu.edu:2048/login?url=http://digital.films.com.library.gcu.edu:2048/PortalPlaylists.aspx?aid=12129&xtid=48621
dq 2
What are examples from your own life of your language shaping your worldview and how does the Sapir-Whorf Hypothesis influence your understanding of this relationship?
COM263 Week 5 Discussion 1 & 2
dq 1
If a professor had an Indian student in class and the student asked the professor to not pass out handouts with his left hand, do you think the professor should comply?
dq 2
How does the way you dress reflect the culture with which you identify?
COM263 Week 6 Discussion 1 & 2
dq 1
What are some positive outcomes of intercultural conflict? Think about a recent example in your own life and explain why you think it occurred and how you benefited from the experience?
dq 2 How does your cultural background affect how you handle conflict?
COM263 Week 7 Discussion 1 & 2
dq 1
If you traveled to another country, what elements would most likely cause you to experience culture shock?
dq 2
What strategies do you think are most helpful for coping with culture shock?
COM263 Week 1 Assignment
Details:
Select a culture that has an established community/presence in your area/city/state. You will focus your research throughout the semester on learning about this group.
Create a presentation using PowerPoint or another tool with your instructor’s approval. A minimum of fifteen slides are required for this assignment. A script/notes must be included in your presentation. The PowerPoint should include the following:
1. Explain the core values and history of the cultural group and describe how the culture became established in your area (e.g., what events, motivations, persons were influential in their establishment in your area?) Include a timeline of significant events (be selective – keep the timeline minimal).
2. Describe how this group has shaped the culture of the area.
3. Research and describe opportunities in which this culture could be experienced locally (e.g., festival, store, restaurant, cultural center, etc.).
4. Three sources are required for this assignment.
While APA format is not required for the body of this assignment, solid academic writing is expected, and in-text citations and references should be presented using APA documentation guidelines, which can be found in the APA Style Guide, located in the Student Success Center.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
COM263 Week 2 Assignment
Details:
This assignment builds on Part 1. You will continue to focus your research on the cultural group you selected in Topic 1. Write 500-750 words in response to the following:
1. Clarify the definitions as well as compare and contrast the concepts of stereotyping and ethnocentrism.
2. Find concrete examples that show how this group is represented by local and/or national media (This could include Comic Strips, Newspaper Articles, Advertisements, TV Shows, etc.). Give specific examples of stereotyping and ethnocentrism.
3. Outline concrete examples of how these media caricatures influence people’s perceptions of this culture. Next, explain how these perceptions (as elements of the media consumer’s worldview) might influence their attitudes and behaviors when interacting with someone from that culture.
4. Two to three academic resources are required for this assignment.
Prepare this assignment according to the APA guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
You are required to submit this assignment to Turnitin. Refer to the directions in the Student Success Center.
The Identification of Communication Challenges assignment is the benchmark for: GED2C1: Construct logical, cohesive, and persuasive arguments. GED2C2: Locate, verify, evaluate, and correctly cite print and electronic resources. GED2C3: Exhibit proficiency in Standard American English for academic purposes. GED2C4: Demonstrate knowledge of the power and ethical ramifications of language choice and communication style. GED3C2: Apply appropriate critical inquiry strategies (e.g., inductive and deductive reasoning, analysis, evaluation, and synthesis) to issues and questions. GED4C1: Articulate knowledge of individual, group, and societal behavior. GED4C3: Acknowledge individuals from diverse cultural backgrounds and belief systems, and interact appropriately. GED4C4: Use knowledge of the past to develop understandings concerning the present or future. GED4C5 Evaluate artistic and literary expression and how they influence and reflect society.
COM263 Week 3 Assignment
Details:
In 750-1,000 words, research and explain what factors influence the individual and collective identities of members of your selected cultural group. Consider the following examples of important factors to address:
1. How do people from the cultural group communicate their identities through their architecture or how they organize their private and public environments?
2. What is unique about their art or other mass mediated communications (e.g., magazines, books, films, comics)? You may choose to explain an individual’s work or a message/artifact created by a group or organization.
3. How do they establish and manifest roles in relationships?
Give concrete examples to illustrate your selected culture’s value orientations and explain how these value orientations influence the group’s communication behaviors. Include:
1. High vs. low-context
2. Power-distance
3. Individualistic vs. collectivistic
4. Uncertainty avoidance
5. Polychronic vs. monochronic
Identify one or two events in history when this group’s identity or values have been clearly challenged or encroached upon. Describe how these events may have shaped this culture’s perception of the world.
Explain how this culture’s identity is expressed through mass media channels (e.g., radio, newspapers, magazines, websites) that are created or produced by individuals within the culture.
Three to four academic resources are required for this assignment.
Prepare this assignment according to the APA guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
You are required to submit this assignment to Turnitin. Refer to the directions in the Student Success Center.
This assignment measures the following competency: C2.3: Compare and contrast how communicative behaviors reflect various cultural norms.
COM263 Week 4 Assignment
Details:
This section should be 500-750 words.
Research important elements of your selected culture’s language that are important to understand in order to understand the culture (syntactics, semantics, phronology, pragmatics).
1. Attend a group gathering or event that is prominent in your selected culture.
2. Take field notes in which you describe the verbal communication traits of the people you observe in the service (e.g., what does it sound like? What are unusual words, phrases, or idioms used?).
3. Write down as many phrases or utterances you can. Explain how the verbal communication traits you wrote about in point 2 differ from the verbal communication traits of your own cultural groups.
4. Summarize your experience, incorporating scholarly articles that address the relationship between verbal communication traits and cultural distinctiveness
5. How does your experience help you understand the culture differences between the culture you are researching and your own culture?
6. Two to three academic resources are required for this assignment.
Prepare this assignment according to the APA guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.
You are required to submit this assignment to Turnitin. Refer to the directions in the Student Success Center.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
COM263 Week 5 Assignment
Details:
Choose a film that represents interactions between at least two distinct cultures. The film must be approved by the instructor.
1. As you watch the film, take notes on the nonverbal cues that the characters in the film exhibit. Be as descriptive as possible when describing the nonverbal codes you witness throughout the film.
2. Explain how the nonverbal cues you witnessed in the film compare to the types of nonverbal communication codes used by the culture you have chosen to examine this semester, cite one to two scholarly sources to support your insights.
3. Describe a faux pas that you witnessed in the film. To spot a faux pas, look for nonverbal or verbal communication that is not received well by members of the native culture.
The total assignment should be 500-750 words.
Two to three academic resources are required for this assignment.
Prepare this assignment according to the APA guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.
You are required to submit this assignment to Turnitin. Refer to the directions in the Student Success Center.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
This assignment measures the following competency: Comp 2.1: Interpret the meaning of symbols across cultures.
COM263 Week 6 Assignment
Details:
Find a recent situation in which a conflict related to cultural differences occurred. You can find the situation by asking a friend if they have had any experiences, looking into the news/media for an example, or relating a personal experience you witnessed. In a total of 500-750 words, write out the details of the conflict as communicated by the source of the story.
1. Based on your research in intercultural communication, explain why you think the conflict arose (reference at least one source from the textbook and/or scholarly articles on intercultural conflict to back up your recommendations).
2. Explain the role of mass media and/or new media in shaping the conflict (e.g., Is one communicator responding to a negative, stereotyped view of the other?). Explain the connections between the communication behaviors of each individual in this conflict scenario and their differing worldviews.
3. Write out a consultation (250-500 words from the total), outlining what the communicators in the conflict scenario need to know or do to best handle the conflict. Be specific in your recommendations and justify them with scholarly evidence (when you justify, explain what ethical considerations should be taken into account when handling the situation described in the case study). Two academic sources are required for the consultation.
Two to three academic sources are required for the consultation.
Prepare this assignment according to the APA guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.
You are required to submit the case study and the consultation to Turnitin. Refer to the directions in the Student Success Center.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
This assignment measures the following competency: Comp 4.1: Evaluate the connection between ethical communication and different worldviews.
COM263 Week 7 Culture Shock Reflection Assignment
Details:
Think about a time when you were immersed in a new culture or co-culture.
Write a 250-500 word reflection, addressing the following:
1. Explain the circumstances surrounding your immersion in a new culture/co-culture. What was the reason for your trip/experience?
2. Identify the stages of culture shock present in your experience of the new culture/co-culture.
3. Explain how you tried to cope with the culture shock.
4. Discuss how you might cope with the culture shock in a healthier way in the future based upon what you learned about culture shock in this topic.
Prepare this assignment according to the APA guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
You are not required to submit this assignment to Turnitin.
COM263 Week 7 Research Presentation Assignment
Details:
Compile parts 1-6 of your research project into a presentation. Your presentation can be constructed using one of the following formats: a video presentation, PowerPoint, or Prezi (or a format not listed, as long as it is approved by your instructor). A minimum of 20 slides are required for this assignment. A script/notes must be included in your presentation. Be creative. Just make sure that you include the following sections:
1. Background Information
2. Media and Cultural Communication Challenges
3. Cultural Identity and Value Orientations
4. Verbal Communication Characteristics
5. Nonverbal Communication Characteristics
6. Conflict Styles and Management
7. Conclusion
In the conclusion of your presentation, include a reflection on what you learned from this culture and explain why you think your intercultural communication research is an important part of minimizing the negative effects of culture shock associated with the culture you studied.
Three to five sources are required for this assignment. Each student will be assigned a presentation to review. Each student will post their peer review in the discussion forum posted in the course. The instructor will provide further instructions for the peer review.
While APA format is not required for the body of this assignment, solid academic writing is expected, and in-text citations and references should be presented using APA documentation guidelines, which can be found in the APA Style Guide, located in the Student Success Center.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
You are not required to submit this assignment to Turnitin.
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Devry HOSP 320 Full Course
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HOSP 320 Homework Assignments Week 1-7
HOSP 320 Homework Assignment Week 1 .
Chapter 1: 1. There are three factors that influence lodging demand. What are they and discuss in detail how they affect the demand? 2. At what time in history did the modern hotel industry emerge? What were the three contributing factors and how did they impact the industry today? Chapter 2: 1. Define and describe the difference between work teams and quality circles and how they each might impact the motivation of employees. 2. Compare centralization and decentralization and give examples of types of hotels that might employ each. 3. List the principal functions of each major department, as well as key personnel, in a full service hotel. Preview: One of the factors that majorly influence lodging would be airline prices. Increased prices or rather overpriced airline rates would be a deal breaker. These have a direct influence in the number of people that are travelling especially by air. The lodging demand would… HOSP 320 Homework Assignment Week 2 .
Chapter 3: 1. Name the functions of the front office department along with job titles and specific responsibilities of each. 2. How are housekeeping and front desk dependent upon each other for customer satisfaction and what types of communication are used to ensure that this occurs? Chapter 4: 1. Name the functions of the housekeeping department along with job titles and specific responsibilities of each. 2. Outline the ten areas that a guest room attendant needs to cover to properly clean each guestroom. 3. List and discuss 5 ways that might be used to control loss of linens. Preview: Front office departments are a sub-department of room department. The main aim of this department is to provide the guest the best services possible. It entails various departments such as telecommunications department, and registration, mail, and key desk. Every… HOSP 320 Homework Assignment Week 3 .
Chapter 5: 1. Describe and discuss the importance of the duties of the Director of Sales in a full service hotel. 2. Discuss why a one-stop contact is important for an association executive. 3. Discuss what is entailed in the job of a convention manager. 4. Discuss why communication is important between the sales department and other department and what type of communications occur. Chapter 6: 1. Describe some actions or activities that might be classified as sexual harassment. What are the essential elements of a sexual harassment allegation? 2. List and discuss four state or federal laws that impact human resources in hotels today. Preview: The duties of a director of sales in full service hotel are outlined below. Primarily, they are the heads of sales department and, therefore, the overseers of processes and activities that take place in hotels and conferences in which they work. As such, they… HOSP 320 Homework Assignment Week 4 .
Chapter 7: 1. Identify and discuss in detail three challenges and three opportunities from each of the five areas of the food and beverage departments. (hint: the easiest format is in a chart) 2. Choose three food and beverage management positions and discuss and describe three unique challenges and three managerial characteristics of each. (hint: the easiest format is in a chart) Preview: Many hotels overlap shift changes to avoid the problems that invariably occur. This can also offset the problem of the earlier shift not cleaning or preparing for the… HOSP 320 Homework Assignment Week 5 .
Chapter 8: 1. Define and discuss the role of the director of security in maintaining hotel security. 2. A guest has just slipped on wet tile in the lobby, and fallen and hit her head, surrounded by other patrons. She appears to be just shaken up, but she is bleeding slightly from a cut on her forehead. Describe in detail the steps you would take to handle this situation. Chapter 9: 1. Describe in detail the short, intermediate and long term demands on a general manager’s time. 2. Discuss the differences in the time demands of a general manager between a full service large hotel and a small limited-service hotel. Preview: Hotel security makes sure that the customers’ belongings are safe and also that the customers are safe in the hotel premises. Among the many individuals who regularly travel worldwide, hotel security has been considered as a very important aspect when one is selecting a place to stay. Whether an individual… HOSP 320 Homework Assignment Week 6 .
Chapter 10: 1. How are RevPar, ADR and Occupancy are calculated and describe in detail what each tells the general manager about the success of the sales and front office department in effectively managing inventory? 2. What are allocation controls? What are availability controls? What are the benefits and disadvantages of each? (Note: disregard the side labels in the book, they are reversed. Use the actual written paragraphs for information) (hint: chart format may be easier to use) Chapter 11: 1. Describe and discuss the difference in a management company and a franchise company. Discuss the advantages and disadvantages of each. (hint: chart format may be easier to use) Discussions o Hotel management companies (graded) o Franchising (graded) Preview: Average Daily Rate, abbreviated as ADR, is calculated by dividing Room Avenue by rooms sold. On the other occupancy is define by Stutts and Wortman (2005) is the percentage of existing rooms that were sold in the course of certain period of time. Specifically, occupancy… HOSP 320 Homework Assignment Week 7 .
Chapter 12: 1. Discuss the key demographics of potential buyers of timeshares as well as in detail what elements of timeshares would entice them to buy timeshare weeks over vacationing on their own in traditional lodging facilities. 2. How is management of a timeshare different from management of traditional hotels? Be specific regarding operating procedures and guest characteristics. Chapter 13: 1. Compare and contrast in detail the lodging and facility characteristics of activity-based facilities vs. themed facilities. What geographic areas are most conducive to each? Preview: The key demographics of the potential buyers of timeshares include the middle to high-income people over twenty years of age. These people would like to and can afford to pay an annual timesharing fees. The most common are the… HOSP 320 Midterm Exam Answers
(TCO 2) How might the establishment of quality circles in hotel staff improve morale? Please provide at least 2 examples. (TCO 3) How do group arrivals differ from individual arrivals? What are the basic procedures for group arrivals on the day of arrival? (TCO 4) A person with which type of characteristics should be recruited for the position of housekeeper? Please provide examples. (TCO 5) What factors would you utilize to determine whether a Sales Department in a full service hotel was organized for success? Please provide an example for each. (TCO 7) What is the Americans with Disabilities Act? What might be some reasonable accommodations for different types of disability? (TCO 1) Per the textbook, which of these hotel employees is NOT a part of the Guest Services Staff? Baggage Porter Concierge Door staff Front Desk Clerk (TCO 2) In a large-scale full-service convention hotel, convention services and catering is usually under: Its own department Resort services Rooms Sales and marketing (TCO 2) Which of the following is not one of the key organizational trends that affect the lodging industry? Diversity Globalization Customer focus Job specifications (TCO 2) In a smaller limited-service hotel, night audit, front desk, housekeeping, maintenance, and sales might all report directly to: Rooms division manager The hotel engineer The general manager The controller (TCO 3) The following are symbols used on the availability board except a: Black X Blue triangle Red square Green circle (TCO 3) The following are part of the four direct reservations sources: Mail Telephone Central Reservation System All of the above (TCO 4) A normal time to clean a standard room is: 15 minutes 30 minutes 45 minutes 60 minutes (TCO 4) A housekeeping department has 30 employees and hired 2 new and rehired 2 housekeepers in one month. What would the turnover percentage be for the month? 8.33% 13.33% 16.67% 18.33% ( ) (TCO 5) __________ is a document that outlines all information that departments need to contribute to the overall success of the convention. Cancellation memo Convention instruction memo Function book Follow up report (TCO 5) The monthly forecast is the basis of the following reports except: Report representing the month’s business that has been confirmed and that which still remains tentative Cumulative report showing all bookings for the year, including those of the past month Month by month listing of all definite bookings for the next three years All cancelled business that deposits have been made on (TCO 6) Room service normally exists in: Full-service hotels Limited-service hotels Budget hotels All of the above (TCO 7) Oftentimes, _________ is needed to match the employees’ qualifications to the needs of the organization. Matching Training Recruiting Selecting (TCO 7) The five parts of a job description include the following except: Job summary Essential functions Career path Accountabilities HOSP 320 Course Project Week 7 .
1. Will you select a hotel franchise (brand) yes or no / why or why not? Once selected give a detailed review of your proposed hotel. 2. Decide and describe what type of operating segment your hotel will operate under. 3. Establish a target market. What analytical, demographic, and psychographic segmentation factors did you use in establishing your target market? 4. Select an actual geographic location and target market. Give an explanation of why you selected the geographic location and target market. Give a complete description of the geographic location you selected. 5. What are some of the current opportunities and issues that your geographic market possesses? 6. Evaluate your actual competition (strengths and weaknesses). 7. Establish a marketing plan for how you will attract your target market. 8. How many rooms will your hotel have? Describe the types of rooms and the decor and furnishings you will use.Why did you choose the number of rooms and the decor and furnishing? How did your decisions relate to your target market? 9. Develop and describe the hotel’s departments that will support the operations of the hotel. 10. Select and describe the specific amenities that will help distinguish your hotel’s brand. 11. What type of management organization will your hotel possess? Why did you select this type of management organization? 12. What type of security features will your hotel have? Describe how you will implement and manage the security features you selected for your hotel. 13. How will you manage the following hotel revenue management controls ADR, Occupancy Rate, and REVPAR. How will you control rate allocations, allocation controls, and availability controls to maximize your yield management and improve your revenue management. 14. How will you turn a profit after several years in business? Projects must be 10 pages in length and a minimum of 2500 words. This does not include the cover page, table of contents, and works cited page. Please include the 14 sections above in the same sequence as listed above in your course paper. Use 12 point font, double-spaced, 1″ margins, and include a cover page, table of contents, introduction, body of the report, summary or conclusion and works cited. • Even though this is not a scientific-type writing assignment, and is mostly creative in nature, references are still very important. At least 6 authoritative, outside references are required (Anonymous authors or web pages are not acceptable). These should be listed on the last page titled “Works Cited”. • APA format and citations are required. • All . University policies are in effect including the plagiarism policy. • Projects are due in Week 7of this course. Preview: Starting up a hotel is not easy or simple as it may seem. Most people venture into the business arena with the aim of making a profit and therefore, the operational strategies are designed to meet the aim of making the highest profit as possible. Indeed, the main aim of establishing a business institution is to make a profit at the end of the… HOSP 320 Discussions Week 1-7 All Posts 535 Pages .
HOSP 320 Hotels vs. Motels and Lodging Segments Discussions Week 1 All Posts 77 Pages .
HOSP 320 Hotels vs. Motels Discussions 1 Week 1 All Posts 40 Pages .
Describe a hotel company with which you are familiar. What are its strengths and weaknesses? What reasons would you decide to work or patronize one of these? What about the accounting department? How do they fit into the picture in the hotel organization chart? Controls are critical in a hotel operation. Anyone know what the role of a food and beverage controller is? How about a revenue manager?… HOSP 320 Lodging Segments Discussions 2 Week 1 All Posts 37 Pages .
How is technology improving new amenities within a hotel? Let’s list a minimum of three each so we can learn from each other as far as what we have found. Take a look at an interview with a General Manager. What do you think? Is this for you? What do you thing about the Marriott guidelines covered and the career path and philosophies of this General Manager. Regardless of the type lodging operation the properties service culture is one of its most important aspects of its success. Technology should enhance the service culture. Take a look. This video clip covers guest interaction. Discuss what you watched. Would any of these concepts or ideas discussed make a big difference in the success of a hotel property? Why?… HOSP 320 Careers in Lodging and Housekeeping Issues Discussions Week 2 All Posts 76 Pages .
HOSP 320 Careers in Lodging Discussions 1 Week 2 All Posts 40 Pages .
Often when hired by a hotel management company, you are expected to go through an extensive training program where you work in all departments. Which department do you feel you would have the most difficulty in? Why? Give some detail on a hotel concierge and what are their roles in detail. Let’s look at a few managers within the Front Office Department. What is the role of a Telecommunication/PBX manager; Registration/Guest Services Manager; Reservation Manager? Select one and give a brief description of their roles in the day to day operation of a hotel complex…. HOSP 320 Housekeeping Issues Discussions 2 Week 2 All Posts 36 Pages .
What challenges do you think you would face as an Executive Housekeeper to keep your housekeepers motivated to keep everything clean? What should the executive housekeeper incorporate into his or her department to increase the productivity of their housekeeping employees? What are the procedures an executive housekeeper might use in the linen control process? Let’s assume you were the executive housekeeper of a large resort property and you just hired several new assistant housekeepers. How would you explain to your new employees: operating stock; circulating stock; perpetual inventory; or other key procedures as they apply to inventory control and management of linens?… HOSP 320 Role of the Marketing Manager and Role of the Human Resource Manager Discussions Week 3 All Posts 88 Pages .
HOSP 320 Role of the Marketing Manager Discussions 1 Week 3 All Posts 43 Pages .
What is the role of a marketing and sales manager for a large conference center and hotel? How about the Director of Sales and Marketing? Would you want to become part of this team? Why or why not? What is the difference between public relation activities and sales promotion activities? Give some examples, Is public relations more effective than advertising? What are the other major types of meetings a convention hotel would be interested in? Have you attended any types of meeting with your employer? Share with your classmates your experience… HOSP 320 Role of the Human Resource Manager Discussions 2 Week 3 All Posts 45 Pages .
What are the specific roles of the human resources manager? Many folks are interested in this role. Are you one of them? Why or why not? Let’s discuss workplace discrimination. What is the Americans with Disabilities act all about? Give an example in the hospitality industry. If you can locate an Internet article that reviews a hospitality operation that has violated the American with Disabilities Act share with your classmates. Sexual harassment is a major issue in the hotel and restaurant business. What is sexual harassment? Give an example of a sexual harassment…. HOSP 320 Role of Food and Beverages in the Hotel and Food and Beverages & Profitability Discussions Week 4 All Posts 78 Pages .
HOSP 320 Role of Food and Beverages in the Hotel Discussions 1 Week 4 All Posts 41 Pages .
What are some other food and beverage outlets a hotel could use? Let’s see about room service, bar and leased out space. Can you think of any more of these? What would make your guests leave the hotel to dine? If you were a food and beverage manager how would you attract hotel guests to dine at your hotel versus dining elsewhere? If you were a food and beverage manager as how to attract customers that are not hotel guests to dine at your hotel? How can you make your food service operations a destination for non-guests of the hotel? …. HOSP 320 Food and Beverages & Profitability Discussions 2 Week 4 All Posts 37 Pages .
What are some options the hotel can consider if they are not bringing in a profit through food and beverage? Please list at least two and let’s discuss with our peers, as we can generate some great ideas! What are some options the hotel can consider if they are not bringing in a profit through food and beverage? Please list at least two and let’s discuss with our peers, as we can generate some great ideas! Can room service be profitable? If not why? If yes why? I have a thought do you think you should complete against local restaurant that will deliver to your hotel? Can a hotel restrict deliveries? Should you get a commission from local restaurants that deliver to your hotel property?… HOSP 320 Safety & Security and Total Quality Management Discussions Week 5 All Posts 69 Pages .
HOSP 320 Safety & Security Discussions 1 Week 5 All Posts 34 Pages .
What are some of the current issues and concerns hotel companies must content with in developing international hotels? What type of security features do we need to implement? What do you think about having security guards on hotel properties in the USA? (This is typical in many foreign hotel and restaurant locations) If you were a general manager would you have an in-house loss prevention and security program or would you out source it to an outside firm to handle? What might be the benefits and disadvantages of each?… HOSP 320 Total Quality Management Discussions 2 Week 5 All Posts 35 Pages .
What activities should the general manager participate in to be an example of Total Quality Management? What does service, quality and value have to do with this, and what types of programs can we implement to execute this effectively? You can see about continuous improvement processes, for example. The general manager must develop a service and performance culture within his or her hotel property. Managing services can be challenging versus selling a product. Is a hotel selling an intangible product to their guests? How does a hotel tangibilize the services they sell? What is the guest really buying in a full service hotel?… HOSP 320 Hotel Management Companies and Franchising Discussions Week 6 All Posts 73 Pages .
HOSP 320 Hotel Management Companies Discussions 1 Week 6 All Posts 38 Pages .
Why do management companies sometimes lose their contracts? In other words, what particular features should always be kept clear with the owner and the management company? Go to the Internet and find a hotel management company. Tell the class what you found, how they present themselves, what services do they offer the owners of hotel properties. What is a hotel management contract? What are the advantages to a real estate investor of hiring a company to mage their real estate investment?… HOSP 320 Franchising Discussions 2 Week 6 All Posts 35 Pages .
Do you prefer to stay in a franchise or an independent hotel/motel? What are the reasons that make you prefer this type? Do you feel that the procedures and amenities may have a lot to do with this, as well as leadership? One of the services offered franchisees by the franchisor is “marketing And advertising programs” What is included in “in the marketing and advertising benefits the franchisee gets in the hotel industry How does it benefit the franchisee and the franchisor? Public perception might feel there are inconsistent discounting practices. Hotel management need to continue to maximize revenues based on yield management systems. What ground rules might a hotel manager use to make it more acceptable to guests? What would you do if you were a hotel manager to make the discounting or pricing administration program more acceptable to guests?… HOSP 320 Timeshares and Resort and Theme Lodging Discussions Week 7 All Posts 74 Pages .
HOSP 320 Timeshares Discussions 1 Week 7 All Posts 39 Pages .
Why would the management of a vacation, timeshare resort be different than a full-service convention hotel? Do you think it has to do with the type of segmentation that they focus on to bring to the resort? Has anyone taken advantage of taking a tour of a timeshare property? What do you think is the typical sales cycle and marketing program they use? How do they get people to buy in? Many people sell their timeshare weeks through timeshare resale companies. Why do you think that they would want to sell their vacation ownership? Do you think that this may be part of what we have been seeing lately in the economy as well?… HOSP 320 Resort and Theme Lodging Discussions 2 Week 7 All Posts 35 Pages .
Compare and contrast lodging operations at large casino resorts versus non-casino lodging XXXX business. How are they different and how are they the same? Has this dynamic changed recently due to the turning events of the economy? Look around you in your home town area (say no more than a three hour drive from your home). What are some of the attractions (natural or man-made that exist?) Do these attractions include lodging operations at the attraction or surrounding the attraction? What is the leisure activity associated with these attractions? Compare and contrast the lodging requirements of activity-based facilities and themed facilities. What are the differences and similarities between these and are they appropriate? Why or why not?…
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