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After Hours
Self Portrait By Malik Frank
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Why do I need to have Life360 on only one device? If you (or another circle member) have Life360 on more than one device, locations will not be accurate. When someone is logged into Life360 on more than one device, they may appear in the wrong location on your map, and you and other members in the Circle may receive inaccurate Place Alerts. If you have Life360 on any device besides your current device (an old phone or tablet, for example), you need to logout from those devices. Note that uninstalling the app is different than logging out. Uninstalling the app on those devices won't fix this issue. To log out of your old device: Open Life360 Tap Settings Scroll to the bottom and logout These steps will ensure location accuracy for your whole Circle. NOTE: If you do not have access to the old phone, or if your new device is still showing the location of your old device, try the steps below to get reconnected. Change the password on your account. Logout of the app. (do not uninstall the app, this won't fix the issue) Power off your phone for a few minutes Log back into Life360 Tap on 'Check In' to specify your location. You can find the 'Check In' button by tapping the '+' button at the bottom of your screen. This will refresh the account. If these steps do not work the first time, try them again. It may take some time to sync your account.
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