joshuachan24

[joshuachan24]

In this study, we examined parents' (n = 260) perceptions of their own and their children's use of social media and other types of communication technologies in the beginning stages of coronavirus disease 2019 (COVID-19) related sanctions (e.g., social distancing) in the United States. We also examined associations between social media and technology use and anxiety. On average, parents reported that both they and their children (especially teenagers aged 13–18) had increased technology and social media use since the beginning of social distancing. Moreover, even after controlling for demographic factors, structural equation models showed that parents and children with higher levels of anxiety (as reported by parents) were more likely to increase their technology use and use social media and phones to connect. Among parents, higher anxiety was related to using social media for both social support and information seeking. Based on these results, we advocate for the utilization of social media by public health officials for collecting, collating, and dispersing accurate crisis-related information. As social media use is widespread, and there is potential for false rumors to cause erroneous behavioral action and/or undue stress and anxiety, we also suggest that social media campaigns be thoughtfully designed to account for individual differences in developmental stages and psychological vulnerabilities.

Advantages of social media use

Social media have the great advantage of rapid dissemination of educational content in the COVID-19 era, for example, Chan et al. (6) developed an infographic about airway management of patients with suspected or confirmed COVID-19. It was shared through Twitter and WeChat, in a few days requests were received for its translation into more than ten languages, besides the distribution allowed adapting the infographic to the particularities of each healthcare setting.

Disadvantages of social media use

Among the disadvantages, we have the possibility that information transmitted is not current, has not been subjected to peer review, is invalid, incorrect, not applicable to our environment, or even false.

Another big obstacle for social media and the dissemination of information are the “bubble filters”, a concept coined by Eli Pariser in 2011 (11), which tells us about a “personalized ecosystem” towards the user, in which the algorithms through the data collected from the same user, predict their preferences and yield results that are considered similar to the likes of that user. These bubbles produce a loop of similar content that prevents the user from seeing other different sources to contrast information (12). This concept applies to any scenario or illness that is consulted in internet search engines or on social media platforms such as Facebook and Twitter.