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OPS 571 Week 2 Quiz - Latest
OPS 571 Week 2 Quiz - Latest
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OPS 571 Week 2 Quiz - Latest
1.) In the pull system, which of the following is the partner that begins the process of pulling?
Vendors
Quality control personnel
Customers
Executive management
2.) Which of the following operations consulting tools are used in the cost impact and payoff analysis stage in the operations consulting process?
SPC tools and bottleneck analysis
Customer surveys and gap analysis
Decision trees and stakeholder analysis
Plant audits and statistical tools
3.) Which of the following production process terms best describes a stage in a multiple-stage process that limits the capacity of the overall process?
Buffer
Starving
Bottleneck
Blocking
4.) Which of the following is a principle of reengineering?
Organize around the tasks
Capture information many times, at the source and where it is interpreted
Treat geographically dispersed resources as though they were centralized
Integrate the outcomes of parallel activities
5.) Which of the following operations consulting tools provide summary performance updates for specific processes and are generally presented in graphical form with color-coding of trend lines and alarms?
Decision trees
Stakeholder analysis
Process dashboards
Responsibility charts
6.) Which of the following are possible examples of cycle times?
Time that a part waits in queue
Time it takes for an instructor to grade an exam
Time required to produce a batch of parts
Time to set up a new assembly line
7.) What is the term that refers to “the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance, such as cost, quality, service, and speed” (as cited in Jacobs & Chase, 2011, p. 461).
Reengineering
TQM
Operations consulting process
Continuous improvement
8.) Which of the following is a key metric associated with value stream mapping?
Defects per million operations
Lead time
Product demand
Fixed costs
9.) Which of the following is one of the major types of stakeholders impacted by most consulting projects?
Board of directors
International government regulators
Suppliers
Other consultants
10.) Lean production seeks to achieve high volume production using which of the following?
Minimize utilization
Minimize inventory of raw materials
Maximize inventory of work-in-process
Maximize capacity
11.) In contrast to TQM, what approach seeks radical change through innovation?
JIT distribution
Project management
Reengineering
Lean manufacturing
12.) In setting up a kanban control system, you need to determine the number of kanban card sets needed. If the average number of units demanded is 1,000 per hour, the lead time to replenish the order for this item is 10 hours, the container size is 5 units, and the safety stock is estimated to be 5% of the expected demand, what is the number of kanban card sets needed?
210
440
1,050
2,100
13.) Which of the following is a situation that likely will yield economies of scale?
Large factory with dedicated capacity that is able to produce twice the number of units as locally demanded
Factory that fully utilizes dedicated resources for information technology, material handling, and administrative support
Company with factories in multiple countries that produces products for local demand
Factory that produces low volume, customized products
14.) The basic notion of economies of scale assumes which of the following?
A piece of equipment with twice the capacity of another piece typically costs twice as much to purchase and to operate
Total cost of output drops as volume increases
Average cost per unit of output drops as a plant gets larger and volume increases
Two plants can be operated at the same cost as a single plant
15.) To implement a flow process in developing a lean system, a firm might do which of the following?
Reduce setup/changeover time
Eliminate some fixed costs
Improve capacity utilization
Build product in anticipation of demand
16.) An advantage of a make-to-stock process is which of the following?
All units of output are unique
Rapid delivery of a standard product
It responds directly to customer orders
It allows the firm to avoid inventory costs
17.) According to Little’s law, which of the following can be used to estimate inventory?
Set up time times throughput rate
Process velocity times flow time
Process time times cycle time
Throughput rate times flow time
18.) Which of the following is a factor that causes a diseconomy of scale?
Increased utilization
Increased transportation costs
Increased total operating costs
Increased product value and prices
19.) If the run time for a batch of parts is 25 minutes on a machine, and the setup time is 75 minutes, which of the following is the operation time?
3 minutes
25 minutes
100 minutes
75 minutes
20.) Which of the following production process terms best describes the situation when activities in a stage of production must stop because there is no work?
Multiple-stage processing
Starving
Blocking
Buffering
21.) Which of the following terms refers to a special type of flowcharting tool that is valuable for the development of lean processes?
Kanban production control system
JIT production
Value stream mapping
Kaizen
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OPS 571 Week 2 Individual Process Designs and Supply Chains - Latest
OPS 571 Week 2 Individual Process Designs and Supply Chains - Latest
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OPS 571 Week 2 Individual Process Designs and Supply Chains - Latest
This is part one of a two part assignment starting with an introductory look at process design and supply chains.
Identify a company with which you are familiar. This could be your place of employment, a car wash, a yard service company, and so forth.
Write a paper in which you describe the current state of your selected company's supply chain and an identified process.
Required Elements:
Describe the company's supply chain
Identify a process internal to the company that you wish to analyze.
Describe the process internal to the company that you wish to analyze.
Identify an appropriate design approach for the process you have chosen.
Create a high-level AS IS process flow chart using an appropriate tool.
Identify at least one metric to measure the process and its application (how, what, when, and who).
Use an appropriate tool to collect data for each step of the process.
No more than 700 words
Consistent with APA format
Click the Assignment Files tab to submit your assignment.
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OPS 571 Week 1 Quiz - Latest
OPS 571 Week 1 Quiz - Latest
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OPS 571 Week 1 Quiz - Latest
1.) Poka-yoke is a Japanese term for a procedure that blocks an inevitable mistake from becoming what?
An unidentifiable waste A service defect A new process design flaw A reason for over-production
2 .) For which key organizational functions are tasks and responsibilities identified for all the steps of the generic product development process?
marketing, operations, training, development marketing, design, manufacturing, other strengths, weaknesses, opportunities, threats operations, quality, personnel, finance
3.) A service process design flowchart is referred to as a service blueprint to emphasize what?
The importance of process design The impact of customer service The impact of blueprints The importance of system engineering
4.) Even though they use different models, both the Ritz-Carlton Hotel Group and Nordstrom Department Stores are known for what?
The personal attention they provide their customers A self-service approach to customer service Customer-facing employees who only talk to rich customers Poor customer service
5.) According to the Service-System Design Matrix, sales opportunity has what sort of relationship to production efficiency?
Direct Relationship Equal Relationship Inverse Relationship No Relationship
6.) Which of the following is a good example of a continuous process layout?
A sit-down restaurant An automobile manufacturing plant A home construction site A gas refinery
7.) If an automotive service center has an issue with a car not being clean when returned to a customer, the poka-yoke corrective action might include what?
Leaving the plastic on the seat when returning the car to the customer. Leaving it up to the service tech who took care of the repair to determine if the car is clean An inspection by the person returning the car before the car is seen by the customer. Letting the customer make this determination
8.) Why is the planning phase often referred to as Phase 0 (Zero) of the generic product development process?
This phase is not necessary. This phase is not completed until after the project has been funded. This phase happens before the project is approved. This phase requires $0 to complete.
9.) Using a project layout for building an aircraft, why would you want to place rivets close to or even in the fuselage?
Rivets are small and you don’t want to lose them Rivets should actually be placed farthest away from the fuselage. Rivets are used consistently throughout the construction process Rivets are used one time only in the construction process
10.) Why do many customers like the self-service approach to service design?
It provides the customer with the greatest amount of personal service. It puts the customer in control The customer is always right in this type of system. It gives the customer more opportunity to steal from a company
11.) What happens to production efficiency as the customer exerts more influence on the system?
Production efficiency is decreased Production efficiency is increased There is no effect on production efficiency Production efficiency is eliminated
12.) Permeable systems are characterized by being penetrable by customers via what two forms of contact?
Phone and face-to-face contact Face-to-face and internet contact Internet and mail contact Internet and phone contact
13.) What is a company trying to optimize in the most common approach to developing a workcenter layout?
Movement of material Number of defects Amount of required staff Work shift hours
14.) Some may argue that the production-line approach may not treat the process as a service process, but as what type of process?
A marketing approach A quality approach An operational approach A manufacturing approach
15.) Why would a company want to supply a product to preferred customers during product ramp-up?
Test the shipping process Identify any remaining flaws Get choice shelf positioning Help develop a marketing plan
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OPS 571 Week 1 Individual Process Design Matrix and Summary - Latest
OPS 571 Week 1 Individual Process Design Matrix and Summary - Latest
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OPS 571 Week 1 Individual Process Design Matrix and Summary - Latest
Complete the Process Design Matrix.
Write an executive summary identifying appropriate design approaches for a selected product and service.
Pick one service with which you are familiar. Complete three to five line items such as production line, self-service, or personal attention approach, on the Process Design Matrix.
Pick one product with which you are familiar. Complete three to five line items such as Job shop, batch, assembly line, or continuous flow approach, on the Process Design Matrix.
Required Elements:
No more than 700 words
Consistent with APA format
Submit Matrix with the Executive Summary
Click the Assignment Files tab to submit your assignment.
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MKT 421 Week 5 Individual Map the Supply Chain Paper NEW
MKT 421 Week 5 Individual Map the Supply Chain Paper NEW
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MKT 421 Week 5 Individual Map the Supply Chain Paper NEW
Select an industry.
Write a 750- to 1,000-word paper that identifies each link in the supply chain and the purpose and value in each.
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MKT 421 Week 4 Learning Team Product, Pricing, and Channels Paper Paper NEW
MKT 421 Week 4 Learning Team Product, Pricing, and Channels Paper Paper NEW
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MKT 421 Week 4 Learning Team Product, Pricing, and Channels Paper Paper NEW
Use the product and organization you identified in your Week 3 Strategy and Positioning Paper.
Write a 1,500- to 2,000- word paper that includes:
• A detailed description of the features of your product or service including how it solves the needs of your target market
• A description of how your marketing efforts will change with each phase in the product life cycle
• The packaging you will use for your product or service and how it will add value
• The appropriate pricing strategy for your product or service and the price you will set at launch
• The channels of distribution you will use to sell your product along with a description of how each channel partner will add value
Format your paper consistent with APA guidelines.
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MKT 421 Week 4 Individual Blue Ocean Strategy Paper NEW
MKT 421 Week 4 Individual Blue Ocean Strategy Paper NEW
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MKT 421 Week 4 Individual Blue Ocean Strategy Paper NEW
Write a 750- to 1,000-word paper that describes the importance of blue ocean strategy and identifies a product or service that would be considered a blue ocean move. Include the following:
• A description of blue ocean strategy and its importance
• A product or service that might be considered a blue ocean move and why
• An alternative red ocean move for the same product or service along with the pros and cons of that strategy
Format your paper consistent with APA guidelines.
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MKT 421 week 3 Learning Team Strategy and Positioning Paper - NEW
MKT 421 week 3 Learning Team Strategy and Positioning Paper - NEW
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MKT 421 week 3 Learning Team Strategy and Positioning Paper - NEW
Select a new product or service that will be launched by either an existing organization or one you will create. This product or service will serve as the basis for the Marketing Plan you will write throughout the course.
Obtain your instructor's approval of your product or service before beginning this project.
Write a 2,800- to 3,500-word paper that includes the following:
An overview of the organization
A description of the product or service
A SWOT analysis of the organization and offering
A competitive analysis of the organization and offering using Porter's five competitive forces model
The criteria you will use to segment your market and select your target market including geographic, demographic, psychographic, and behavioral factors
A description of your target market
Needs that cause your target market to buy including emotional and logical drivers
A written positioning statement that identifies:
Your target market
The needs that drive purchase
Your organization's industry category
How your organization solves the target's needs
Your organization's competition
What makes your organization different from its competition
Include sources of secondary research that support your analysis.
Format your paper consistent with APA guidelines.
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MKT 421 Week 3 Individual Perpetual Map Presentation - NEW
MKT 421 Week 3 Individual Perpetual Map Presentation - NEW
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MKT 421 Week 3 Individual Perpetual Map Presentation - NEW
Review "perceptual mapping" located on the Week 2 ERR page.
Review the example perceptual map in Exhibit 4-13 in Ch. 4 of Basic Marketing.
Select an industry with many competitors.
Select two key variables that segment the competition.
Complete a perceptual map that includes a minimum of 10 competitors from that same industry. Explain why you placed each competitor on its particular spot on the map.
Use the MarketLine database and Wall Street Journal in the University Library to facilitate your research of the company.
Create a 10- to 15-slide Microsoft® PowerPoint® presentation with your map and competitor explanations. Include a summary slide at the beginning of your presentation.
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MKT 421 Week 2 Individual Personal Branding Plan Paper - NEW
MKT 421 Week 2 Individual Personal Branding Plan Paper - NEW
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MKT 421 Week 2 Individual Personal Branding Plan Paper - NEW
Write a 750- to 1000-word paper that does the following:
• Summarizes your background and what makes you unique in a 1-paragraph elevator pitch
• Identifies 3 to 4 companies you want to work for, and an explanation as to why
• Identifies the best methods for contacting those companies and engaging those who might influence the hiring decision
Format your paper consistent with APA guidelines.
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MKT 421 Week 2 Individual Marketing Mix Presentation - NEW
MKT 421 Week 2 Individual Marketing Mix Presentation - NEW
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MKT 421 Week 2 Individual Marketing Mix Presentation - NEW
Select a company currently experiencing marketing changes.
Create a 6-slide Microsoft® PowerPoint® presentation (including a title slide) that analyzes that company's marketing mix:
• Each of the four P's should be addressed on its own slide.
• The final slide should analyze the changes this company is experiencing and the driving forces behind the changes.
• Use the MarketLine database and Wall Street Journal in the University Library to facilitate your research of the company.
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MKT 421 Week 1 Individual Favorite Brand Paper NEW
MKT 421 Week 1 Individual Favorite Brand Paper NEW
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MKT 421 Week 1 Individual Favorite Brand Paper NEW
Write a 750- to 1,000-word paper in which you identify your favorite brand and explain why it is your favorite. In the paper you should do the following:
Identify a brand about which you are passionate.
Explain a minimum of three reasons why you are passionate about this brand.
Respond to the following questions:
Is the company successful in building loyal customer relationships across different groups?
Why or why not?
Identify at least two other competitors in the same industry, and explain why you prefer your selected brand over the competitors.
Cite a minimum of three sources from popular media (magazines, newspaper, and online media) that illustrate your points.
Format your paper consistent with APA guidelines.
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MKT 421 Week 1 Complete – New
MKT 421 Week 1 Complete – New
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MKT 421 Week 1 Complete – New
MKT 421 Week 1 Individual Favorite Brand Paper
MKT 421 Week 1 DQ 1
MKT 421 Week 1 DQ 2
MKT 421 Week 1 DQ 3
Top of Form
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MKT 421 Week 1 Complete - New
MKT 421 Week 1 Complete - New
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MKT 421 Week 1 Complete - New
MKT 421 Week 1 Individual Favorite Brand Paper
MKT 421 Week 1 DQ 1
MKT 421 Week 1 DQ 2
MKT 421 Week 1 DQ 3
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MKT 421 (Marketing Plan) Complete Course - New
MKT 421 (Marketing Plan) Complete Course - New
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MKT 421 (Marketing Plan) Entire Course - New
MKT 421 Week 1 Individual Favorite Brand Paper
MKT 421 Week 1 DQ 1
MKT 421 Week 1 DQ 2
MKT 421 Week 1 DQ 3
MKT 421 Week 2 Individual Marketing Mix Presentation
MKT 421 Week 2 Individual Personal Branding Plan Paper
MKT 421 Week 2 DQ 1
MKT 421 Week 2 DQ 2
MKT 421 Week 2 DQ 3
MKT 421Week 3 Individual Perpetual Map Presentation
MKT 421 Week 3 Learning Team Strategy and Positioning Paper
MKT 421 Week 3 DQ 1
MKT 421 Week 3 DQ 2
MKT 421 Week 4 Individual Blue Ocean Strategy Paper
MKT 421 Week 4 Learning Team - Product, Pricing, and Channels Paper Paper
MKT 421 Week 4 DQ 1
MKT 421 Week 4 DQ 2
MKT 421 Week 4 DQ 3
MKT 421 Week 5 Individual - Map the Supply Chain Paper
MKT 421 Week 5 Learning Team Final Marketing Plan Paper
MKT 421 Week 5 Learning Team Final Marketing Plan Presentation
MKT 421 Week 5 DQ 1
MKT 421 Week 5 DQ 2
MKT 421 Week 5 DQ 3
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MATH 221 Week 7 DQ Rejection Region - Latest
MATH 221 Week 7 DQ Rejection Region - Latest
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MATH 221 Week 7 DQ Rejection Region
How is the rejection region defined and how is that related to the z-score and the p value? When do you reject or fail to reject the null hypothesis? Why do you think statisticians are asked to complete hypothesis testing? Can you think of examples in courts, in medicine, or in your area?
How is the rejection region defined and how is that related to the z-score and the p value? When do you reject or fail to reject the null hypothesis? Why do you think statisticians are asked to complete hypothesis testing? Can you think of examples in courts, in medicine, or in your area?
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Math 221 Homework Week 7 - LATEST
Math 221 Homework Week 7 - LATEST
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Math 221 Homework Week 7 - LATEST
Use the given statement to represent a claim. Write it’s complement and state which is Ho and which is Ha.
u> 635
Find the complement of the claim. u < 635
A null and alternative hypothesis are given. Determine whether the hypothesis test is left-tailed, right tailed, or two-tailed.
What type of test is being conducted in this problem?
Answer: Right-tailed test
Write the null and alternative hypotheses. Identify which is the claim. A light bulb manufacturer claims that the mean life of a certain type of light bulb is more than 700 hours.
Identify which is the claim.
Answer: The alternative hypothesis Ha is the claim.
Write the null and alternative hypotheses. Identify which is the claim. The standard deviation of the base price of a certain type of car is at least $1010.
Identify which is the claim.
Answer: The null hypothesis Ho is the claim.
More than 11% of all homeowners have a home security alarm. Determine whether the hypothesis for this claim is left-tailed, right-tailed, or two-tailed. Explain your reasoning. Answer: The hypothesis test is right-tailed because the alternative hypothesis contains >
A film developer claims that the mean number of pictures developed for a camera with 22 exposures is less than 17. If a hypothesis test is performed, how should interpret a decision that (a) rejects the null hypothesis and (B) fails to reject the null hypothesis?
A = There is enough evidence to support the claim that the mean number of pictures developed for a camera with 22 exposures is less than 17. B = There is not enough evidence to support the claim that the mean number of pictures developed for a camera with 22 exposures is less than 17.
Find the P-value for the indicated hypothesis test with the given test statistic, z. Decide whether to reject Ho for the given level of significance a. Two-tailed test with test statistic z = -2.08 and a = 0.04 P-Value = 0376 Conclusion = Reject Ho
Find the critical z values. Assume that the normal distribution applies. Right-tailed test, a = 08. Z = 1.41
Find the critical value(s) for a left-tailed z-test with a = 0.01. Include a graph with your answer. Critical Value = -2.33
Graph:
Test the claim about the population mean, u, at the given level of significance using the given sample statistics. Claim u = 50, a = 0.08, sample statistics: x = 49.2, s = 3.56, n = 80
Standardized test statistic = 2.01 Critical Values = 1.75 Reject Ho. At the 8% significance level, there Is enough evidence to reject the claim.
Test the claim about the population mean, u, at the given level of significance using the given sample statistics. Claim u = 5000, a = 0.05. Sample statistics x = 4800, s = 323, n = 46.
Standardized test statistic = -4.20 Critical Values = 1.96 Reject Ho. At the 5% significance level, there is enough evidence to support the claim.
A random sample of 85 eight grade students’ score on a national mathematics assessment test has a mean score of 275 with a standard deviation of 33. This test result prompts a state school administrator to declare that the mean score for the state’s eighth graders on this exam is more than 270. At a = 0.03, is there enough evidence to support the administrators claim? Compare parts A – E.
Z = 1.40 Area = 0.919 P Value = 0.081 Reject Ho At the 3% significance level, there is not enough evidence to support the administrator’s claim that the mean score for the state’s 8th graders on the exam is more than 270.
A company that makes cola drinks states that the mean caffeine content per 12-ounce bottle of cola is 45 milligrams. You want to test this claim. During your tests, you find that a random sample of thirty 12-ounce bottles of the cola has a mean caffeine content of 45.5 milligrams with a standard deviation of 6.1 milligrams. At a = 0.08, can you reject the company’s claim?
The critical values are = 1.75
z = 0.45 Since z is not in the rejection region, fail to reject the null hypothesis. At the 8% significance level, there is not enough evidence to reject the company’s claim that the mean caffeine content per 12-ounce bottle of cola is equal to 45 milligrams.
A light bulb manufacturer guarantees that the mean life of a certain type of light bulb is at least 975 hours. A random sample of 72 light bulbs has a mean life of 954 hours with a standard deviation of 85 hours. Do you have enough evidence to reject the manufacturer’s claim? Use a = 0.04.
Zo = -1.75 Z = -2.10 Reject Ho. There is sufficient evidence to reject the claim that mean bulb life is at least 975 hours.
An environmentalist estimates that the mean waste recycled by adults in the country is more than 1 pound per person per day. You want to this test claim. You find that the mean waste recycled per person per day for a random sample of 12 adults in the country is 1.4 pounds and the standard deviation is 0.3 pound. At a = 0.10, can you support the claim? Assume the population is normally distributed.
To = 1.363
T = 4.62 Reject Ho because the standardized test statistic is in the rejection region.
A county is considering raising the speed limit on a road because they claim that the mean speed of vehicles is greater than 40 miles per hour. A random sample of 25 vehicles has a mean speed of 45 miles per hour and a standard deviation of 5.4 miles per hour. At a = 0.10, do you have enough evidence to support the county’s claim? Complete parts A – D.
T = 4.63 P- Value = 0.000 Reject Ho because the P-value is less than the significance level, 0.10. There is sufficient evidence to support the county’s claim that the mean speed of vehicles is greater than 40 miles per hour.
A traveled association claims that the mean daily meal cost for two adults traveling together on vacation is $100. A random sample of 20 such groups of adults has a mean daily meal cost of $95 and a standard deviation of $4.50. Is there enough evidence to reject the claim at a = 0.1? complete parts A – D.
T = -4.97 P Value = 0.000 Reject Ho because the P-value is less than the significance level, 0.1. There is sufficient evidence at the 10% level of significance to reject the travel association’s claim that the mean daily meal cost for two adults traveling together on vacation is $100.
Decide whether the normal sampling distribution can be used. If it can be used, test the claim about the population proportion p at the given level of significance a using given sample statistics. Claim p = 0.23, a = 0.10, sample statistics: p = 0.18, n = 150.
Can the normal sampling distribution be used? Answer: Yes, because both np and nq are greater than or equal to 5.
The critical values are = -1.64, 1.64 z = -1.46 What is the result of the test? Answer: Fail to reject Ho. The data do not provide sufficient evidence to support the claim.
(a) write the claim mathematically and identify Ho and Ha. (b) find the critical value(s) and identify the rejection region(s). find the standardized test statistic. (d) decide whether to reject or fail to reject the null hypothesis. An environmental agency recently claimed more than 25% of consumers have stopped buying a certain product because of environmental concerns. In a random sample of 1000 customers, you find 40% have stopped buying the product. At a=0.03, do you have enough evidence to support the claim?
Zo = 1.88
Z = 10.95 Reject Ho. There is enough evidence to support the claim.
A humane society claims that less than 36% of U.S. households own a dog. In a random sample of 406 U.S. households, 154 say they own a dog. At a = 0.10, is there enough evidence to support the society’s claim? (a) write the claim mathematically and identify Ho and Ha. (b) find the critical value(s) and identify the rejection region(s). (c) find the standardized test statistic. (d) decide whether to reject or fail to reject the null hypothesis, and € interpret the decision in the context of the original claim.
Critical Values = -1.28
A = 0.60 Fail to reject Ho There is not enough evidence to support the claim that less than 36% of U.S. households own a dog.
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