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[p1xiara]

Jerk Employer Part 2

A few days later I found out calls had been set up by the 2nd line manager, who’s direct reportees people were involved, and I was the only one left in my team with a role. I was not invited on these calls, when asked why I was not on the call by someone, they were told I’d be contacted separately. I was not contacted by anyone, I don’t know why I was never contacted. I asked questions on Teams, and I was ignored, so I gave up. I was then sent an email by a fellow C grade who was also affected, which stated that C grades could not apply for the E grade roles. I emailed my 3rd LM cc'ing the HR rep asking for confirmation on this matter and a call was set up with the 3 of us. I was told on the call I could not apply for the E grade roles, they thought we could, but they got it wrong. But I was told I could apply for a front line role (taking customer calls) and they could help with that. I would only need to move north and be in a building for 3 days a week and 2 at home. When I stated I was a home worker due to disabilities, the HR rep shrugged his shoulders and said "er". This was via a team call and they both had their camera on. That was the support from HR in BT. A shrug that I was disabled. A shrug that it was clear it wasn’t going to find any help. I went looking for some help and support about being disabled and finding a new role within BT. I came up blank, there was no real help, just documents that served no purpose in the help I needed. So, I emailed the 3rd LM asking for where I could go and get help about finding a new role but taking in my disabilities also, and he replied it would be down to the new hiring manager. So basically no support from 2nd or 3rd line managers in helping or supporting their employees who are disabled. We all had consultation calls with the 3rd LM, now all my colleagues had been on these calls and they lasted minutes with this man. Not mine, I made it clear how angry I was, I laid everything out to him. About the support I wasn’t receiving, how my second line manager had calls without me being on them. How that made me feel as a person, and why did they think it was ok to be treated this way. Especially at how the HR rep presented himself in the previous call, shrugging his shoulders when I said I was a home worker due to disability. He apologized and said to contact him with any help I needed. He must have spoken to 2nd LM as they called the following day. The opening on this call wasn't their fault that they never spoke to me, they felt it was out of their hands. I cut that call very short after explaining how they made me feel as a person, and how it proved what they thought of me as a member of her wider team. It hurt me very deeply that they did that. As there was still a hold on any new roles I had no choice but to take redundancy and leave the BT. BT states as part of our diversity policy to ensure we meet the needs of all our customers, BT encourages applications from people with disabilities and supports their professional development. My experience has thrown light on the fact that this is not the case. HR shrugged his shoulders at me when I stated I was a home worker due to disabilities. This to me, shows how much BT supports their disabled employees. We are worth more than a shrug. But I'm calling this out. They have done this to me, I won't have been the first. And I definitely won't be the last but if I can make just 1 person be treated better than I was I'd be so happy. BT is no longer what it was, and those in their ivory towers need to know how the way me, and everyone else was treated so horrifically.

[p1xiara]

Jerk Employer Part 1

I am posting this on behalf of a relative, with their full permission. I have posted this as part 1 & 2 as it was too long.

I have been a home worker since 2014 due to different medical conditions. It was via a passport put in place by myself and my line manager that was updated every 6 months or so, depending if something new cropped up June 2022 we were told our building was closing and the roles were moving north, they were closing around 300 sites and keeping just 30. We now needed to be relocated within a call centre site that was up only further up the country, we were told we had until the 31st March 2023 to find a new role or leave BT. We were told we would have support from senior managers we had none. Until several months later when the 2nd line manager needed our team's help and it was mentioned and passed by within seconds of the call. We made counter claims, but they were all rejected. We had the help of a brilliant Employee Rep who put these claims together. Due to me working from home since 2014 we asked the HR Rep of our area how to go about getting a Work from Home status due to disability for myself. Well the HR rep went away and came back and we followed those instructions, however they were totally incorrect. You would think HR would know the right process but I understand a lot was going on. After many months, and an assessment with an outsource company, I was able to get that status. I was assured my role was secure and I would carry on as per normal. The relief was overwhelming, but then guilt was not far behind. It looked like I was going to be ok but my work family, they were not. There was such a sense of guilt it was also overwhelming, to the point I was stressed, and my depression overwhelmed me at times. There was also a hold on any new roles within the company, so my work family were struggling to find any new roles. We worked hard, often giving up our time to get things done that needed to be done, our team alone added up to over 200 years in BT. February 2023 we were on a call to be told there was a head count challenge. On the call we were shown documentation stating that Team members Grade C (my grade), will no longer exist, but we could apply for the E grade roles that were to take over our roles. So, I applied like the other 3 grade C's, to be considered for one of the E grades. I assume these documents were sent to HR, who was also on the call, and the union's the managers and employees were signed up with.