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Breaking Down the Complexities of Salesforce Technologies: A Comprehensive Guide to Salesforce Vlocity

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True to its name, Salesforce Vlocity adds velocity to any Salesforce Instance and speeds up operations. Most applicable for customer-centric industries, the cloud software finds wide applications in telecommunications, media and entertainment, energy and utilities, insurance and financial services, and the Government sector.

Why is Vlocity (Industries) A Sought-After Choice For Businesses?

A Complete Industry Solution

Vlocity is a comprehensive and exhaustive industry solution for end-to-end sales process and works equally well for enhancing both B2B and B2C digital customer interactions.

Enhanced Agility

Clients have reported a major reduction in

time to market,

average Handling Time, and

quote to order time,

resulting in improved agility of both marketing and sales processes. Moreover, a unified customer experience across channels inspires customer trust in the brand, which is priceless.

Single Platform for Multiple Needs

Vlocity allows users to manage quotations, policy administration, claims management, and services in a single platform and offers one version of truth to all users.

Easy-to-Use and Configure

Vlocity achieves these feats owing to some of its futuristic features built by its developers. Here’re a few of the most useful features that make it indispensable.

Omniscript

Remember the last time you went shopping online? Your journey started from searching for the desired product, scanning through the list of available options, looking for discounts/product bundles, adding them to your cart, and finally payment and checkout. Now, this customer journey has been created by someone at the backend using Omniscript in Vlocity on Salesforce. Similarly, users can create any number of business processes as guided paths using the Omniscript tool, all the while keeping customer experience at the core. And the best thing about Omniscript is its wide applicability. From a community portal to an e-commerce website, from a button click to a form submission, from websites to mobile applications, the feature can be used just about anywhere!

Data Raptor

Another feather in Vlocity’s cap, the Dataraptor tool, allows users to manage large volumes of disparate datasets without writing codes or queries (how we all hate it!). Imagine yourself as a product owner in a large telecom firm with access to customer, vendor, agents, and a large number of other datasets. Having to manage such a large volume of data can be quite a hassle. But that’s not quite so if you have the Data Raptor working in the background. The feature manages, fetches, saves, downloads, and even transforms your Salesforce data with the point and click functionality and you will be free from the trouble of writing codes or queries for the same task. And, that’s how Vlocity simplifies data management to a level that it can be adopted even by non-technical users.

Flex Cards

Flex cards allow users to build UI components and applications on the Salesforce platform and beyond. The component contains a combination of data and links to processes within a specific context based on the data source. A FlexCard is designed to loop through records and return from its data source and display the list of records in containers called cards.

Other Features

While loading Vlocity and getting Salesforce up and running is a breeze as compared to conventional methods of implementation, it still needs an experienced hand and a certified-developer. Developers can get themselves certified with one or all of the industry certifications and work on developing Vlocity solutions as certified professionals. At iVServe, we deliver managed Salesforce Implementation through our team of Salesforce developers, architects, and administrators who come with, at least, one or more of the following industry certifications:

Salesforce Certified Omnistudio Developer Credential

Salesforce Certified Industries CPQ Developer Credential

Salesforce Certified OmniStudio Consultants Credential

Using these skills and the experience gained in implementing Salesforce implementation through Vlocity for different industry verticals, our experts ensure a smooth adoption of the Salesforce instance that enables businesses to achieve their goals in reduced cost, time, and effort. If you’re still struggling to optimize and use your Salesforce instance without much headway, feel free to connect with us, and our experts will figure the way forward for you.

For info visit us

https://www.ivserve.com/salesforce-development-company