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Conversational microlearning: the future of professional development?

Employees have experienced a bizarre and uncertain period over the past two years. It's time for workplaces to improve. Employee experience must be prioritized. Employee retention must be a priority. Happy, productive, and motivated employees are essential to a successful and profitable business. It is crucial to train your employees well to drive employee productivity and stay ahead of the competition. A robust training and development program will help companies increase employee retention. A recent Forbes survey found that 93% of employees are more likely to stay with their company if their employer invests in their professional development. Did you know that the average human is less attentive than a goldfish? Humans have an attention span of eight seconds, compared to nine seconds for goldfish. How do we design learning that is effective and still caters to such a short attention span? It is advisable to switch from conventional, generic methods of training to a more digital, personalized approach in the age of digitization. That's why CIOs across the globe are implementing microlearning methods at their companies. For companies seeking to enhance training and development solutions without overwhelming learners, microlearning has emerged as a go-to method.

Why Is Conversational Microlearning The Future Of Professional Development?

Personalized TrainingCatering To The Attention SpanIntegration With Modern Service Desks

Integration With Collaborative PlatformsUse Of Engaging Content

Reports And AnalyticsThere are a number of reasons why conversational microlearning is the future of professional development. According to the trends adapted in the "new normal," it is advisable to make the switch to digitized training methodologies such as microlearning to make employee training more holistic.

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If an employee encounters an error on his/her password and requests more information on resetting a password, he/she can chat with a chatbot that appears within MS Teams/ Slack - "Please give me more information about resetting my password," and the chatbot replies, "No problem, it's not too complicated." And the chatbot will provide all necessary documents and provide a seamless employee experience. To make your place a automated workplace with us, visit our website and know how 

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The New Employee Portal Is Microsoft Teams

The major shortcomings of traditional employee portals

outdated content

and insufficient functionality

Unsuccessful Alternatives

The Rise of Collaborative Platforms

Due to these issues created by traditional employee portals, employees across the board have started switching to collaborative platforms. With these platforms, all workplace employees can stay on the same page without having to share physical office space.

The AI-based Service Desk At MS Teams

Employee service desks have been integrated into Microsoft Teams using tools like Rezolve.ai. Employees can now get support without experiencing any of the above difficulties.

Artificial intelligence-powered employee service desks allow employees to receive instant assistance. As a result, they can receive two-way conversational assistance from the organization.

Quicker Assistance

Carrying Out Valuable Analytics

High ROI: Wholesome Content

Connecting To Experts

Personalization has become the norm for all services offered by an organization to its customers and employees. The right service desk will boost your productivity, ensure the best ROI, and give you the traction you need for your business.

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Bots and Humans- The Perfect Collaborative Intelligence of the Future

A chatbot is an artificial intelligence software that enables employees to communicate using natural language. Apps, sites, and messaging applications can integrate with them, as well as voice-activated interfaces.

Chatbots offer the following benefits:

High speed:

Adaptability

Capacity quantitative

Measurement of multi-channel engagement

through automation

Humans give every process a personalized touch.

Collaboration.

Initiative.

Innovation

as a social skill

Together, bots and humans will create an engaged and empowered workforce!

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It is not necessary for the employee to create a ticket. Employees in this case are concerned about when the issue will be resolved. A conversational chatbot powered by AI will do the rest. The bot will provide the most up-to-date information. Employees who have difficulty resetting their password can chat with a chatbot that appears inside the MS Teams/Slack window - "Please give me more information about resetting my password", and the bot will reply "No problem, it's not too complicated." And the bot will provide all necessary documents and provide a seamless employee experience.

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Rezolve.ai is an employee service desk that uses artificial intelligence (AI) to deliver quick and personalized solutions to all workplace problems. The software comprehends the context of issues raised and questions asked by your employees in order to tailor solutions that are unique to them. Through Rezolve.ai, your employees can automate repetitive tasks. It is obvious that employees who are working remotely and from the office will encounter challenges at work in these times of pandemics. In addition, agents will be tired from juggling all those queries. To know more about this visit our website and schedule your demo with us.

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Healthcare Industry Booms with Self-Service Ticketing

Traditional support in healthcare no longer makes sense?

There is no centralization of support

Not Everybody’s Cup Of Tea

Delay In Support

Insufficient Knowledge Management

Carrying Out Repetitive Tasks

Doctors and healthcare workers should use self-service ticketing

Keeping track of patient inquiries

Seamless Consultations

Having All Details At Their Fingertips

Importance Of Self-service Ticketing For Patients

Quick Answers To Their Problems

Tracking Their Transactional History

Flexibility In Diagnosis And Consultation

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Microsoft Teams: Effective employee training

A microlearning method provides learning in bits, each aiming at a single learning objective. As the opposite of macro learning, where students read every page to learn a particular concept, microlearning is an effective instructional method.

Microlearning has the following characteristics:

Focused on the single learning objective

Utilize existing training content

Short and valuable content with suitable visual

Uses a variety of microlearning formats

Provides a mobile-friendly design

Accessible on demand

Easy to adapt, preserve, recollect and apply

Now we will talk about how microlearning helps businesses to train their employees successfully:

Enhanced employee engagement

Enhance and empower attention span

Fills skill gaps

Boost employee satisfaction

Cost-effective

Microlearning is the future of employee training and engagement since it offers essential information in bite-sized nuggets, making it effortless for learners to acquire, remember, and implement skills quickly and easily. It can comprehensively improve learning processes among the employees and eventually boost business productivity.

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Employees can chat with a bot that appears right inside the MS Teams/ Slack window asking about resetting a password - "Please give me more information about resetting my password," and the bot replies "No problem, it's not that complicated." The bot will provide all necessary documents and provide a seamless employee experience. To give your employee a great work experience with Rezolve.ai, visit our website and schedule a demo with us.

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Definition of a Knowledge Management System in the 21st century

Rezolve.ai offers a contemporary yet powerful definition of Knowledge Management. Knowledge drives modern knowledge-driven organizations. Knowledge management systems should provide the right information at the right time to the right person. Your enterprise should use a KM system to do this.

Exploit & Collect produces Harvest, Exploit & Connect produces Harness, Explore & Collect produces Hunt, and Explore & Connect produces Hypothesize.

The harvesting of knowledge is the process of directly accessing codified or explicit knowledge. As an example, a Self-Service portal or intranet is a centralized knowledge platform or document repository.

Typically, this area of knowledge management will focus on connecting people to several different sources of knowledge to facilitate the organization's learning capabilities.

Hunt means to pursue - Employees know precisely what they are looking for, but they cannot find the information or the portals do not direct them correctly.

A hypothesis is an assumption - Knowledge is derived from a process where personal or tacit knowledge is accessed to formulate or prove a hypothesis. Knowledge management in this area requires a significant amount of time, money, and skilled resources to succeed.

 The Rezolve.ai knowledge management solution fits within a broader AI ESM context and provides a system that delivers the right information to employees at the right time. To know more about Rezolve.ai, visit the website now.

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Take employee experience to the next level with Twitter-age knowledge management

Why do employees need a robust knowledge management solution?

Over 95% of employees indicate that improving employee experience will be a significant priority in their organization over the next three years, according to the Employee Experience Survey 2021. The outbreak of Covid-19 has created a paradigm shift in the workplace, and employees are reevaluating their priorities and reconsidering their commitment to their jobs. As a result of delayed and fragmented support from their employers, employees often feel unhappy, disengaged, and isolated at work, leading to resignation. Having a robust and internalized knowledge management system is critical for increasing employee productivity and stability, according to Gartner's research for 2022. An effective knowledge management system will provide both remote and hybrid employees with tools for self-service whenever they encounter an issue. Service desk agents will therefore be contacted less frequently.

How Twitter-age knowledge management system boosts employee experience?

Businesses can greatly benefit from their employees sharing, modernizing, reusing, collaborating, and learning data. In order to maximize the benefits of knowledge management, it would be wise to implement knowledge management techniques in your business:

Instant availability of information

Auto resolution of employee issues

Automate routine tasks and workflow

Save time

Develop projects completion and elevate employee performance

Reduce communication costs

Enhance employee productivity and engagement

 It is no longer a luxury or an unnecessary expense to have a Knowledge Management system. These days, companies with a Knowledge Management system dominate the market. Rezolve.ai's Twitter-age knowledge management system can give you an edge over your competitors, enhance employee productivity, and create a happy and motivated work environment.  

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The employee who encounters an error on their password and needs more information on resetting a password needs to chat with the bot that appears inside their MS Teams/ Slack window - "Please give me more information about resetting my password," and the chatbot replies "No problem, it isn't too complicated." And the bot will provide all necessary documents and provide a seamless employee experience. With Rezolve.ai you can make this a possible way for your employees, in order to create a great experience for your employees. Visit our website and know more about how you could make it possible with us. You can book a demo there and read our blogs how this all works. To know more click here

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The employee who encounters an error on their password and needs more information on resetting a password needs to chat with the bot that appears inside their MS Teams/ Slack window - "Please give me more information about resetting my password," and the chatbot replies "No problem, it isn't too complicated." And the bot will provide all necessary documents and provide a seamless employee experience. With Rezolve.ai you can make this a possible way for your employees, in order to create a great experience for your employees. Visit our website and know more about how you could make it possible with us. You can book a demo there and read our blogs how this all works.

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 An AI-powered service desk, like Rezolve.ai, empowers employees by automating routine tasks, delivering the correct information via Twitter-age knowledge management, triaging an issue, automating workflow, creating tickets through a conversational system, seamless employee training via a chatbot, and bringing an expert on board for more complicated issues through live chat. Rezolve.ai does all this within 10 to 15 seconds on platforms like MS Teams and Slack!  

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To know about help desk and service desk with rezolve.ai, visit their website. You can also schedule your demo in their website and talk to experts on how to have a digital revolution in your workplace

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To know about automated help desk and service desk with rezolve.ai, visit the website and schedule your demo in their website

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To know more AI automated service desk and help desk with rezolve.ai, visit our website with the link . You can also schedule a demo in the website and chat with the experts. To know more about this and to visit our website click here: https://bit.ly/3JknLND