support

[support]

Before we begin, if you think someone is pretending to be [tumblr] Staff, please report it to us immediately. Outside of official [tumblr] accounts and our support email, Staff will never message you, reply to your messages, or notify you about changes to your account.

🌟 New

Moderators can now ban community members while moderating comments.

🛠 Fixed

Communities can no longer have negative post and member totals.

Experiencing an issue? Check for Known Issues and file a Support Request if you have something new. We’ll get back to you as soon as we can!

Wanna go ad-free and get a bundle of other perks? Check out Tumblr Premium!

[support]

Well, well, well... how do you like them comments?

it’s true!! you can now like comments on Tumblr posts. you know those little replies under posts? you can heart them now.

why did it take us so long? well, we’ve been busy letting Instagram catch up on reblogs (sorry—reposts). now they’re finally up to speed, we figured we could borrow one of their features 😏

it works exactly how you think: see a comment you love → tap the heart → bask in the mutual validation. check out the comments section of this post to try it out. 

go forth and like those comments responsibly!!! or, yk, generously, abundantly, and with all your heart. you know how this goes.

[support]

Tuesday, August 5th, 2025

🛠 Fixed

Tumblr was briefly down on Saturday. We found a loving home to adopt the Tumbeast responsible.

In the Android app, clicking a blog’s tag link outside of the Tumblr app no longer leads to the general tag search instead of the blog’s tag search in the app. Please keep your apps up to date!

🌱 Upcoming

💬❤️

Experiencing an issue? Check for Known Issues and file a Support Request if you have something new. We’ll get back to you as soon as we can!

Want to share your feedback about something? Check out our Work in Progress blog and start a discussion with other users.

Wanna go ad-free and get a bundle of other perks? Check out Tumblr Premium!

[support]

Tuesday, July 22nd, 2025

🌟 New

You can now link out directly to specific comments in the community moderation queue.

The share sheet in our iOS app will now display more external apps, and the app that was mostly recently used for sharing will appear first in the list.

🛠 Fixed

You should no longer see the same post multiple times when scrolling your For You tab.

Experiencing an issue? Check for Known Issues and file a Support Request if you have something new. We’ll get back to you as soon as we can!

Want to share your feedback about something? Check out our Work in Progress blog and start a discussion with other users.

Wanna go ad-free and get a bundle of other perks? Check out Tumblr Premium!

[support]

Tuesday, July 15th, 2025

🌟 New

You’ll now be able to see 10 trending tags instead of 8 in Explore.

You can now see trending tags at the top of Explore in the apps. Your followed tags are still in the explore page in the apps, after trending tags. You can also find them in the “Your Tags” Dashboard tab.

When viewing a specific reply in the latest version of the Android app, you’ll now find handy links to see all comments or view the post itself.

🛠 Fixed

We fixed an issue where followed tags didn’t populate when tapping the search bar on the Explore page.

[tumblr] was briefly down yesterday, but we took care of the Tumbeast responsible.

Experiencing an issue? Check for Known Issues and file a Support Request if you have something new. We’ll get back to you as soon as we can!

Want to share your feedback about something? Check out our Work in Progress blog and start a discussion with other users.

Wanna go ad-free and get a bundle of other perks? Check out Tumblr Premium!

[support]

Tuesday, June 24th, 2025

🌟 New

When handling comments in the Moderation Queue, community admins can now select a View Comment button to view the comment in context under the post.

Tapping a specific post from trending tags will now show that post in the latest version of the iOS app.

When viewing a specific reply in the latest version of the iOS app, you’ll now find handy links to see all comments or view the post itself.

🌱 Upcoming

When viewing a specific reply in the next version of the Android app, you’ll be able to find handy links to see all comments or view the post itself.

Experiencing an issue? Check for Known Issues and file a Support Request if you have something new. We’ll get back to you as soon as we can!

Want to share your feedback about something? Check out our Work in Progress blog and start a discussion with other users.

Wanna go ad-free and get a bundle of other perks? Check out Tumblr Premium!

[support]

Tuesday, June 17th, 2025

🛠 Fixed

For You will no longer include already-seen posts.

We fixed an issue that prevented the export button from working. Please try again if it didn’t work for you earlier!

🚧 Ongoing

A fix for incorrectly sized or cropped GIFs on iOS will be in the next app update.

🌱 Upcoming

Selecting a specific post from trending tags will soon show that post with the next app update.

Experiencing an issue? Check for Known Issues and file a Support Request if you have something new. We’ll get back to you as soon as we can!

Want to share your feedback about something? Check out our Work in Progress blog and start a discussion with other users.

Wanna go ad-free and get a bundle of other perks? Check out Tumblr Premium!

[support]

Tuesday, June 10th, 2025

🌟 New

We’ve improved how we detect mature content on Android, reducing the chances of posts being incorrectly flagged.

When a post is auto-moderated and hidden from a community, admins and moderators will be informed in the Moderation queue.

If you have chosen to “Show” mature content in your settings, you’ll now see mature-classified blogs when searching.

🛠 Fixed

Soundcloud embeds now correctly show the Soundcloud logo instead of the Spotify logo.

If you reblog a post with a Mature content label, but your settings are set to “Hide” mature content, you will now be able to see that content on your own blog.

On iOS, most tag cards have background images again, instead of just solid colors.

Experiencing an issue? Check for Known Issues and file a Support Request if you have something new. We’ll get back to you as soon as we can!

Want to share your feedback about something? Check out our Work in Progress blog and start a discussion with other users.

Wanna go ad-free and get a bundle of other perks? Check out Tumblr Premium!

[support]

Tuesday, June 3rd, 2025

🌟 New

Mature content setting changes now take effect immediately on Web without having to reload the site.

🛠 Fixed

We fixed an issue causing large image uploads to fail.

We now properly ensure that you won’t see recommendations from dismissed blogs.

Experiencing an issue? Check for Known Issues and file a Support Request if you have something new. We’ll get back to you as soon as we can!

Want to share your feedback about something? Check out our Work in Progress blog and start a discussion with other users.

Wanna go ad-free and get a bundle of other perks? Check out Tumblr Premium!

[support]

Tuesday, May 27th, 2025

🌟 New

Now, when someone replies to your post, or mentions you in a reply, the notification will take you directly to that specific reply. No more scrolling forever to find the relevant conversation. Just tap and you’re there. You can also copy the link to a specific reply from its overflow menu.

You can now use date-based search operators in the main Tumblr search bar to find older tagged posts from before 2017. Results are sorted in chronological order. For example, try “star wars year:2015” to see posts tagged with Star Wars created in 2015.

🛠 Fixed

We fixed an issue related to the option “Not interested in this blog.” If you click that option (from the meatball menu on recommended posts), you won’t get recommended posts from that blog anymore.

We fixed an issue that caused reblogged mature posts to be hidden from your own blog view.

The GIF search button has returned to messaging in the iOS app. Please keep your apps up to date!

Experiencing an issue? Check for Known Issues and file a Support Request if you have something new. We’ll get back to you as soon as we can!

Want to share your feedback about something? Check out our Work in Progress blog and start a discussion with other users.

Wanna go ad-free and get a bundle of other perks? Check out Tumblr Premium!

[support]

Tuesday, May 20th, 2025

🛠 Fixed

We fixed a bug where the gift screen blogname search was also including search term suggestions.

🚧 Ongoing

We are aware that authenticating credentials on the API Console is not working.

Experiencing an issue? Check for Known Issues and file a Support Request if you have something new. We’ll get back to you as soon as we can!

Want to share your feedback about something? Check out our Work in Progress blog and start a discussion with other users.

Wanna go ad-free and get a bundle of other perks? Check out Tumblr Premium!

[support]

Tuesday, May 13th, 2025

🌟 New

Spotify podcast embeds can now play the full episode.

🛠 Fixed

Posts are now properly removed when the post or blog are dismissed from feeds in the iOS app.

You’ll no longer encounter a generic and unhelpful error when attempting to register a blogname with invalid characters in the iOS app.

🚧 Ongoing

We are working to fix the gift screen blogname search, which is also including search term suggestions.

🌱 Upcoming

We plan to display trending topics at the top of the explore page on mobile apps. Your followed tags will still be in that same view, just further down.

Experiencing an issue? Check for Known Issues and file a Support Request if you have something new. We’ll get back to you as soon as we can!

Want to share your feedback about something? Check out our Work in Progress blog and start a discussion with other users.

Wanna go ad-free and get a bundle of other perks? Check out Tumblr Premium!

[support]

Tuesday, May 6th, 2025

🌟 New

No recent launches to announce today.

🛠 Fixed

We fixed an issue causing SoundCloud audio results to appear as Spotify results instead.

We fixed an issue where we were sending several emails after getting your submission approved on Radar.

🚧 Ongoing

No ongoing incidents to speak of right now.

🌱 Upcoming

No upcoming launches to announce today.

Experiencing an issue? Check for Known Issues and file a Support Request if you have something new. We’ll get back to you as soon as we can!

Want to share your feedback about something? Check out our Work in Progress blog and start a discussion with other users.

Wanna support Tumblr directly with some money? Check out Premium and the Supporter badge in TumblrMart!

[support]

Tuesday, April 29th, 2025

🌟 New

Tumblr TV has now joined the mobile navigation.

🛠 Fixed

We figured out why Radar occasionally disappears, and it won’t happen again.

Blog exports are back to normal. You will receive an email when you export is available to download, which shouldn’t take longer than 24 hours.

🚧 Ongoing

We are aware that some folks are receiving a “too short” warning when they set very long passwords. We’re having trouble reproducing the issue though, since it’s apparently not as simple as just passwords over a certain number of characters, so please contact support with as much detail as possible if you’re affected!

🌱 Upcoming

No upcoming launches to announce today.

Experiencing an issue? Check for Known Issues and file a Support Request if you have something new. We’ll get back to you as soon as we can!

Want to share your feedback about something? Check out our Work in Progress blog and start a discussion with other users.

Wanna support Tumblr directly with some money? Check out Premium and the Supporter badge in TumblrMart!

[support]

Does Tumblr support really take months to address an issue or report that a user has made? What's the quickest or easiest way to speak with a human who works at tumblr?

Answer: Hi, @holydazeeeee!

The quickest way to speak with a human who works at Tumblr is still via Support, where we handle all support requests in the order received. It certainly doesn’t take months to hear back, so if you haven’t received a reply yet, please check your spam folder and please reach out again if the reply might have been accidentally deleted. 

Thanks for your question! Keep ’em coming, folks.

[support]

Tuesday, April 22nd, 2025

🌟 New

No recent launches to announce today.

🛠 Fixed

We fixed several bugs in the search preview on Web, and search on Web is now overall more responsive.

We fixed an issue that briefly prevented posts from being Blazed.

[tumblr] was down briefly last Tuesday, and is back online … you are reading this, after all.

🚧 Ongoing

We are aware that some folks are receiving a “too short” warning when they set very long passwords. We’re having trouble reproducing the issue though, since it’s apparently not as simple as just passwords over a certain number of characters, so please contact support with as much detail as possible if you’re affected!

Radar is back after a brief absence, but we’re still trying to narrow down why it went away.

We are aware that blog exports are taking longer than expected. Please rest assured that they will complete, and you will receive an email when your export is ready to download.

🌱 Upcoming

No upcoming launches to announce today.

Experiencing an issue? Check for Known Issues and file a Support Request if you have something new. We’ll get back to you as soon as we can!

Want to share your feedback about something? Check out our Work in Progress blog and start a discussion with other users.

Wanna support Tumblr directly with some money? Check out Premium and the Supporter badge in TumblrMart!

[support]

Tuesday, April 15th, 2025

🌟 New

We brought back image backgrounds for followed tags on iOS.

In order to comply with Google’s Play Store Guidelines, we made changes to how you access content that is potentially mature while using the Android app. 

🛠 Fixed

If you tap the seekbar while a video is playing in the Android app, it will now properly resume after you lift your finger.

🚧 Ongoing

We are aware that blog exports are taking longer than expected. Please rest assured that they will complete, and you will receive an email when your export is ready to download.

🌱 Upcoming

No upcoming launches to announce today.

Experiencing an issue? Check for Known Issues and file a Support Request if you have something new. We’ll get back to you as soon as we can!

Want to share your feedback about something? Check out our Work in Progress blog and start a discussion with other users.

Wanna support Tumblr directly with some money? Check out Premium and the Supporter badge in TumblrMart!