tactilelearning

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5 Essential Skills You’ll Learn in a Hospitality Course

The hospitality industry is one of the most dynamic and fast-paced career paths you can choose. Whether you’re interested in working in hotels, restaurants, cafés, or tourism, a hospitality qualification gives you the skills to thrive in customer service, food and beverage, and event management.

A Certificate in Hospitality equips you with the essential skills that employers look for. But what exactly will you learn? Here are five key skills that will set you up for success in the hospitality industry.

Customer Service Excellence

Great customer service is at the heart of hospitality. When people dine out, stay in a hotel, or go on a tour, they expect a seamless and enjoyable experience.

During your hospitality course, you’ll learn how to:

Handle customer enquiries and complaints professionally

Develop strong communication skills

Provide a welcoming and friendly atmosphere

Deliver exceptional service under pressure

Strong customer service skills can make all the difference in a hospitality career. Whether you’re working as a barista, bartender, or hotel receptionist, knowing how to engage with customers will keep them coming back.

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Are Vocational Education and Training (VET) Courses Worth It?

When considering educational pathways, the question of whether Vocational Education and Training (VET) courses are worth it comes up often. As the job market evolves and the demand for specific skills increases, VET courses become more and more popular as opposed to traditional university degrees. But are they the right choice for you? Let’s break it down.

The Purpose of VET Courses

VET courses are designed to provide practical, job-ready skills tailored to specific industries. From trades like mechanics, plumbing and carpentry to areas such as aged care, IT, and hospitality, these courses offer targeted training that aligns with industry needs. Unlike traditional academic routes, which often focus on theoretical knowledge, VET prioritises hands-on experience and competency-based learning to ensure students complete their qualification with the skills they will need to make them job-ready.

Advantages of VET Courses

Job Readiness: VET courses have a strong focus on practical skills, which means once you complete your course you’ll be well-equipped to enter the workforce immediately. Some programs include work placements or apprenticeships, giving students a chance to gain real-world experience before graduating.

Shorter Duration: VET courses are generally shorter than university degrees, allowing students to complete their training and start earning sooner. Certificates and diplomas can often be completed within 6 months to 2 years, depending on the level of qualification and whether the study is being done at a part time or full time level.

Affordability: VET courses are more affordable than university degrees, with many VET programs are subsidised by the government to make them accessible to a wide range of students.

Industry Demand: Many VET courses are directly aligned with industries facing skill shortages. This means graduates will often have strong job prospects. For instance, trades, healthcare, and technology sectors consistently seek skilled workers.

Flexibility: With options for part-time study and online learning, VET courses are ideal for those who need to balance education with other commitments.

Read the full blog here: Are Vocational Education and Training (VET) Courses Worth It?

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Accessible accredited VET courses and training for every student.

Accredited Courses

Always hands-on, always meaningful

All of our courses are facilitated in person with one-on-one training, guidance, and interaction. All training is experiential and hands-on, and designed to lead to employment through real-life skills development.

Grow with us

We are a growing RTO and constantly looking to expand and develop our courses offering. We aim to be the number one provider of VET training in Queensland high schools and are working towards broadening our programs to make that happen.

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Flexible vocational education and training solutions for every Queensland school.

We are on a mission to make practical, inspiring, and supported training accessible for every Queensland student. We partner with schools to provide a flexible, adaptable program. Our goal is to reduce the resource burden often associated with vocational education and training (VET) courses for students.

Our trainers come to your school, removing the burden of organising transport for students.

We supply any equipment and tools required to deliver our training and programs.

Our courses are adaptive and flexible – no matter what, we have a solution for you.

We cover all of Queensland - including both rural and central schools.

Our goal is to become the number one VET training provider for schools in Queensland. To achieve this goal, we work closely with our schools to adapt our offering to suit their specific needs. It doesn’t matter where you are, or how many students you have – we will create a solution for you. ​

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Tactile Learning: Practical Training for Queensland Schools

Tactile Learning delivers career-focused training solutions to schools across Queensland, ensuring every student gains the skills and confidence needed for the workforce.

Why Choose Us?

📍 Statewide Reach – Supporting schools in rural and central Queensland. 🎯 Career Pathways – Helping students develop practical skills for real job opportunities. 🤝 Stronger Together – Creating inclusive learning environments for all students. 💡 Hands-On Learning – Providing equipment and training for real-world experience.

Looking for a trusted training provider? Contact us today!

Contact Us

59 Settlement Rd, The Gap QLD 4061 Monday-Friday: 8am-4pm ET  (07) 3348 3101 https://www.tactilelearning.com.au/