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Bolttech Improves Customer Experience with AWS Generative AI

Bolttech
Bolttech powers hyper-personalized customer services with AWS generative AI.
Bolttech, a Singapore-based insurtech company, said today that it is integrating Amazon Web Services (AWS) Gen AI technology into its internal and customer operations. The project aims to cut costs, boost efficiency, and personalise client experiences.
Bolttech GenAI Factory, a Gen AI platform using Amazon Bedrock, serves millions of users in 37 countries on four continents. Bolttech's Amazon Connect-powered omni-channel customer experience solution will benefit from this platform. Bolttech's internal teams will use the GenAI Factory to develop and deploy Gen AI apps in addition to customer interactions.
As a first GenAI Factory application, Bolttech's chatbots have advanced speech-to-speech capabilities. This connection is meant to promote natural multilingual customer conversations. This is tested in Korean first. The service provides tailored, real-time insurance policy replies in local languages. It can answer simple to complex enquiries with practically rapid responses. Human agents can focus on higher-value interactions by automating monotonous tasks like claims processing with the software. This should improve operational efficiency and Bolttech's international customer service.
âAt Bolttech, it remains steadfast in the vision to connect people with more ways to protect the things they value,â stated Philip Weiner, Asia CEO, concerning the cooperation. The right data and AI infrastructure are needed to achieve this ambition, he said. Weiner claims that AWS's cloud computing and Gen AI services, such as Amazon Bedrock, provide the framework for accessing a variety of model options, excellent price-performance ratios, and strong enterprise trust and safety features that Bolttech needs.
Weiner stressed that having many AI models, like Amazon Nova, encourages speedy innovation to improve consumer experiences. Agentic AI can deliver near-human AI interactions, real-time policy explanations, and quick claims processing. His conclusion was that this relationship allows Bolttech to provide its partners and clients more options and cutting-edge security solutions.
The Bolttech GenAI Factory drives enterprise-wide innovation beyond call centre augmentation and claims settlement. It lets internal teams build and deploy Gen AI apps. These apps encompass product design, customer assistance, underwriting, and claims processing along the insurance value chain.
Bolttech will use AWS's infrastructure to improve its client product offerings' prediction, prevention, and recovery with AI.
AI is used to improve risk assessment and deliver personalised insurance products like real-time vehicle insurance price changes based on driving behaviour prediction.
AI-driven early warning systems for cyberattacks, natural disasters, and other threats are the core goal of prevention. Policyholders can prevent losses by adopting precautions.
Recovery entails using AI-powered chatbots and virtual assistants to accelerate up claims processing and help policyholders immediately after an occurrence.
These changes should lower loss ratios over time and provide speedy, complete recovery and remediation after inevitable loss events.
According to Priscilla Chong, Country Manager, AWS Singapore, the Southeast Asian insurance business is using generative AI and new cloud technologies to make asset protection simpler, more accessible, and cheaper. She noted Bolttech, which uses generative AI to improve client experiences, operational efficiency, and global insurance service innovation. Chong said AWS is pleased to cooperate with Bolttech and that AWS's model-neutral, choice-based philosophy gives AI-first clients AI-powered ease.
Bolttech also uses AWS to accelerate time to market and simplify software development. According to sources, Amazon Q Developer experimental use cases have benefits. Bolttech saved over 50% of development time by updating code documentation files. Amazon Q Developers learnt codebases faster.
It quickly analyses large file sets and returns low-level details and high-level intents, speeding learning. Amazon Q Developer works well with Bolttech's main programming languages, Python and JavaScript, making it suitable for data scientists and backend and frontend developers. This avoids key distractions and lets Bolttech developers code and multitask.
As noted in previous updates, Bolttech's extensive usage of AWS Gen AI capabilities enables its international expansion and strategic relationships. Bolttech prioritises AI-driven customisation, efficiency, and product innovation to improve its platform and protective product delivery.
#Bolttech#GenAI#generativeAI#GenAIFactory#GenAIplatform#AWSGenAI#AmazonQDeveloper#GenAIservices#technology#technews#technologynews#news#govindhtech
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bolttech, 2.1 Milyar Dolar DeÄerlemeye UlaÅtÄą Singapur merkezli sigorta teknolojisi Åirketi bolttech, son finansman turunda Mitsubishi UFJ Financial Groupâun Dragon Fundâu ve fintech doÄrudan borç vereni L...

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bolttech, 2.1 Milyar Dolar DeÄerlemeye UlaÅtÄą Singapur merkezli sigorta teknolojisi Åirketi bolttech, son finansman turunda Mitsubishi UFJ Financial Groupâun Dragon Fundâu ve fintech doÄrudan borç vereni L...

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Bolttech closes Series Cfundraise at $147M with a $2.1B valuation
Bolttech closes Series Cfundraise, welcomes strategicinvestors Sumitomo Corporationand Iberis Capital With investments totalling US$147 million, bolttech closes Series C with the addition of new investors Singapore, 4 June 2025 â bolttech, the fast-growing global insurtech, today announced the addition of Sumitomo Corporation, one of Japanâs largest trading houses, and Iberis Capital, a leadingâĶ
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Bolttech closes Series C at $147M with a $2.1B valuation to bolster its embedded insurance offerings
For a lot of firms promoting ancillary providers or merchandise (suppose insurance coverage), the largest downside when promoting on-line is from Home https://tsboi.com/2025/06/07/bolttech-closes-series-c-at-147m-with-a-2-1b-valuation-to-bolster-its-embedded-insurance-offerings/ via https://tsboi.com/

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techcrunch.com: Bolttech closes Series C at $147M with a $2.1B valuation to bolster its embedded insurance offerings
Singapore-based embedded insurance startup Bolttech has closed a $147 million Series C round of funding at a $2.1 billion valuation. June 03, 2025 at 04:00PM
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Cryptocurrency firm Ripple took to the X platform to announce its inclusion in the Fintech 100 list for 2023. The company was recognized for its groundbreaking initiatives in modernizing cross-border payments. Released by CBInsights, the annual list showcases the top companies merging technology with financial solutions to transform and shape the future of the fintech industry.A glimpse at the fintech leaders This year's Fintech 100 features a diverse array of companies that are innovating in various sectors of the fintech space. In the cross-border payments category Nium and TerraPay have also been recognized alongside Ripple. The digital banking segment saw the inclusion of institutions like Allica Bank, bunq, and C6BANK. Companies like Anyfin, arc, and Liberis have been highlighted for their contributions to the lending sector while conversational banking spotlighted Kasisto. The list also comprised companies focused on insurance, with AKUR8, ACCELERANT, and Bolttech among the notable mentions.Key trends by CBInsights   According to an analysis conducted by CBInsights, the listed companies cumulatively raised approximately $22 billion in equity funding over 381 deals since 2019. Out of the entire cohort, 31 firms have been designated as unicorns, implying a valuation of over $1 billion while still maintaining their private status.A closer look at the category representation shows that âspend managementâ and âinsuranceâ dominate the list, each with nine companies.
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Bolttech closes Series C at $147M with a $2.1B valuation to bolster its embedded insurance offerings
For a lot of firms promoting ancillary providers or merchandise (suppose insurance coverage), the largest downside when promoting on-line is from Home https://tsboi.com/2025/06/07/bolttech-closes-series-c-at-147m-with-a-2-1b-valuation-to-bolster-its-embedded-insurance-offerings/ via https://tsboi.com/ from TsboiâĶ

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TechCrunch: Bolttech closes Series C at $147M with a $2.1B valuation to bolster its embedded insurance offerings
Singapore-based embedded insurance startup Bolttech has closed a $147 million Series C round of funding at a $2.1 billion valuation. June 04, 2025 at 07:00AM
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âbolttechâ āļāļĢāļīāļĐāļąāļāļāļąāđāļāļāļģāļāđāļēāļāļāļīāļāļāļąāļ§āļĢāđāđāļāļ (Insurtech) āļĢāļ°āļāļąāļāđāļĨāļ āļāļīāļāļĢāļ°āļāļĄāļāļļāļāļāļĩāļĢāļĩāđāļŠāđāļāļĩ āļāļąāļāļĄāļđāļĨāļāđāļēāļāļĢāļīāļĐāļąāļāļāļ§āđāļē 54,000 āļĨāđāļēāļāļāļēāļ
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The embedded insurance sector is poised to grow significantly in Southeast Asia in 2023

The insurance penetration rate is relatively low across the Southeast Asian markets. This represents a market with significant headroom for growth in 2023 and beyond. In addition to low insurance penetration, the increasing demand for affordable insurance products owing to a surge in awareness among the rising middle class will also aid the embedded insurance growth in Southeast Asia in 2023.
To capitalize on the projected growth opportunity in markets like Indonesia, Thailand, and Malaysia, providers are launching innovative products and forging strategic alliances with relevant ecosystem players to serve the day-to-day insurance needs of customers across the region.
PasarPolis, for instance, launched an innovative digital platform Tap Partners. The service has been designed to provide offline merchants with a channel to sell embedded insurance products. This solution will not only empower merchants to offer comprehensive insurance coverage to their customers but is also expected to aid the industry growth in Indonesia.
With these innovative service launches, PasarPolis has continued to cement its position in the fast-growing embedded insurance sector in Southeast Asia. Through its collaboration with Tap Insurance, PasarPolis is also able to underwrite its own product. This makes PasarPolis one of the full-stack insurtechs in Indonesia. In 2022, the firm issued 500 million insurance policies. The strong network of 40 embedded insurance distribution partners, along with the ability to offer new products, means that the firm is well-poised to surpass the 2022 figures in 2023.
Amid the growing competitive landscape, other embedded insurance providers are seeking to forge strategic alliances to issue more policies in the Southeast Asian region. Insurtech bolttech, for instance, announced a strategic collaboration with Tune Protect Group in April 2023.
The partnership is aimed at offering device protection solutions to customers in Malaysia. The collaboration between the two firms aims to meet the growing demand for device protection and support services in the Southeast Asian market. While the device insurance coverage will be underwritten by Tune Protect, bolttech is appointed corporate agent and the provider of device support services.
Over the years, Singapore-based bolttech has emerged as one of the leading embedded insurance providers in the global market. It has a presence in over 30 markets in Asia and Europe, and across all 50 states in the United.
In another strategic collaboration, Tokio Marine Insurans announced a partnership with KirimMan and Finology. This strategic alliance is aimed at delivering affordable embedded insurance products for the gig economy in Malaysia, largely focusing on delivery riders. Notably, the embedded insurance product starts from MYR 1 per day and offers protection against accidents while on the job.
These strategic collaborations and the launch of embedded insurance products are expected to further aid the competitive landscape in the fast-growing Southeast Asian markets. Consequently, PayNXT360 expects regional providers to also seek growth opportunities in the global market from the short to medium-term perspective.
In February 2023, PolicyStreet, another Southeast Asian insurtech firm, announced that the firm had received approval from the Australian Securities and Investments Commissions and had obtained the Australian Financial Services License. The license will allow PolicyStreet to offer financial product services for general insurance products to retail and wholesale clients in Australia.
While the firm is expanding its presence in the Australian market, it has announced that it is committed to serving the Southeast Asian market. Furthermore, PolicyStreet had also announced that it will leverage insights and data on upcoming trends from its Australian operations to better innovate and compete in the Southeast Asian region.
As the embedded insurance market continues to grow in Indonesia, Malaysia, and Thailand, PayNXT360 expects more innovative product launches and strategic collaborations to emerge in 2023. Furthermore, PayNXT360 also expects venture capital and private equity funding to grow in the segment from the short to medium-term perspective, as a relatively low-insurance penetration rate represents a market with significant headroom for growth. Overall, the competitive landscape and embedded insurance market are poised to record strong growth over the next five years in Southeast Asia.
To know more and gain a deeper understanding of the Asia Pacific embedded finance industry, click here.
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Bolttech hits unicorn status with $180 million mega-round as embedded insurance takes off
Bolttech hits unicorn status with $180 million mega-round as embedded insurance takes off
Bolttech, which matches insurers so they can offer additional products, raised $180 million as it tackles embedded insurance. Embedded insurance is on the rise and will likely be one of bolttech's biggest drivers for growth. Insider Intelligence publishes hundreds of insights, charts, and forecasts on the Fintech industry. Learn more about becoming a client. The insurtech secured $180 millionâĶ
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