#Chat WebApp Template

[multipurposethemes]

Designing Intuitive Chat Software Template to Enhance User Experience

As online chat has become an integral communication channel between businesses and customers, developing an effective chat software platform is crucial. A key component that can make or break the user experience is the Chat Software Template interface. Thoughtful dashboard design enhances agent productivity and satisfaction while providing customers with a smooth and seamless chat journey.

What Defines an Optimal Chat Dashboard?

An optimal Chat Application Dashboard allows agents to efficiently monitor ongoing chats, access customer information, switch between conversations, and leverage tools to provide quick resolutions. Meanwhile, customers should experience fast responses, personalized service, and issues resolve in a seamless flow.

Specifically, a well-designed Chatbot Dashboard has the following key features:

Clean, intuitive layout: A clutter-free interface with logical grouping of functions reduces confusion and improves ease of use for agents. This is the main reason why you should select an appropriate chat software dashboard.

Unified messaging: By combining live chat, email, SMS, and messaging channels into one Chat Software Template, agents can efficiently manage multiple conversations.

Smart assignment: Using algorithms to match chat inquiries with the best-skilled agents based on availability, expertise, and past performance leads to better customer service.

Agent status settings: Options to manually set statuses, such as online, offline, busy, enable agents to control availability and inform team members. You can consider this as one of the must-have features in a chat tool.

Real-time monitoring: Seeing details like wait times, abandon rates, and customer satisfaction scores allows agents and leaders to proactively address issues.

Quick access to customer data: Instant visibility into visitor profiles, past interactions, and open orders helps agents personalize chat conversations. This must be clearly visible in the chat UI.

Collaboration tools: Capabilities like file sharing, co-browsing, screen sharing, and transferring chats facilitate agents supporting one another.

[hats-off-solutions]

Understanding ASP.NET: Empowering Modern Web Development

A Comprehensive Guide

ASP.NET, developed by Microsoft, is a robust framework designed for building dynamic and scalable web applications. Since its inception, ASP.NET has revolutionized how developers create web solutions, offering a seamless environment for creating websites, web APIs, and microservices. In this blog, we’ll explore ASP.NET’s features, benefits, and why it’s a top choice for developers.

What is ASP.NET?

ASP.NET is a free, open-source, server-side web application framework that runs on the .NET platform. It allows developers to create dynamic websites, applications, and services using programming languages like C# and VB.NET. Its modern iteration, ASP.NET Core, is cross-platform, enabling developers to build applications for Windows, macOS, and Linux environments.

Key Features of ASP.NET

High Performance: ASP.NET Core is one of the fastest web frameworks available today. With features like asynchronous programming and efficient request handling, it ensures applications are optimized for speed.

Cross-Platform Compatibility: Unlike its predecessor, ASP.NET Framework, which was restricted to Windows, ASP.NET Core runs seamlessly on Linux, macOS, and Windows, broadening its usability.

Rich Tooling: ASP.NET integrates with Visual Studio, an advanced IDE, offering developers debugging tools, code completion, and templates for faster development.

MVC Architecture: ASP.NET adopts the Model-View-Controller architecture, making it easier to separate concerns, resulting in cleaner and more maintainable code.

Built-In Security: Features like authentication, authorization, and data encryption are integral to ASP.NET, ensuring secure applications by design.

Integration with Front-End Technologies: ASP.NET supports modern front-end frameworks like Angular, React, and Vue.js, allowing developers to create rich user interfaces.

Scalability: ASP.NET is designed to handle high traffic and complex applications efficiently, making it ideal for enterprise-grade solutions.

Advantages of Using ASP.NET

Efficiency: With built-in libraries and support for dependency injection, ASP.NET simplifies the development process.

Versatility: From small websites to large enterprise applications, ASP.NET is suitable for projects of any size.

Community Support: ASP.NET boasts an extensive developer community and rich documentation, making it easier for newcomers to learn and adapt.

Seamless Cloud Integration: ASP.NET works effortlessly with Microsoft Azure, simplifying cloud-based development and deployment.

How to Get Started with ASP.NET

Install the .NET SDK: Visit the official .NET website to download and install the .NET SDK.

Set Up Your Development Environment: Use Visual Studio or Visual Studio Code to create and manage your ASP.NET projects.

Create Your First ASP.NET Project: Run the following command to create a new web application:

dotnet new webapp -o MyFirstApp

4. Run Your Application: Navigate to the project directory and run:

dotnet run

5. Explore and Expand: Dive into the project\u2019s folder structure, experiment with controllers, and learn how to customize views.

Applications of ASP.NET

E-Commerce Websites: ASP.NET’s scalability and security make it an ideal choice for building e-commerce platforms.

Enterprise Applications: With its robust architecture, ASP.NET powers business-critical applications used by organizations worldwide.

Web APIs: ASP.NET is perfect for building RESTful APIs that serve as the backbone for mobile and web applications.

Real-Time Applications: Using SignalR, developers can create real-time applications like chat systems, live dashboards, and notifications.

ASP.NET Framework vs. ASP.NET Core

While the traditional ASP.NET Framework was groundbreaking in its time, ASP.NET Core has taken the framework to new heights. ASP.NET Core is leaner, faster, and cross-platform, making it the preferred choice for new projects. However, the ASP.NET Framework still serves legacy applications and Windows-based systems effectively.

Learning Resources for ASP.NET

For more information about ASP.NET, visit this webpage

This approach makes your content user-friendly by allowing users to click and navigate directly to the resource.

Conclusion

ASP.NET has consistently evolved to meet the demands of modern web development. Its robust feature set, cross-platform capabilities, and seamless integration with cloud technologies make it a go-to framework for developers worldwide. Whether you’re building a personal project or an enterprise-grade application, ASP.NET empowers you to create fast, secure, and scalable solutions. Start your ASP.NET journey today and unlock the potential of this powerful framework!

[webstar5]

Crest Bootstrap Admin Theme

Theme Title: Crest Bootstrap Admin Theme Theme ID: 20235054 Theme value in US$: 24 Theme Author: artlayer

Tags/keywords: site-templates/admin-templates, admin,admin theme,backend,bootstrap,charts,chat,dashboard,email,forms,mailbox,maps,responsive,ui,webapp,widgets

[ardas-group]

How to Make a Chatbot in Messenger: Main Benefits for Your Business

The classic scheme of communication of any business with a person has always been through the phone. If you needed a plumber, you called the service and ordered, or if you wanted pizza at three in the morning, you called too. The telephone was the main channel of communication and service to people. Further, with the advent of mobile phones, it was transformed into applications. First, there were help desks available through the browser, then there were smartphones with an endless number of applications that we download daily.

A huge number of applications on the phone lead to an inconvenience of use since for each separate restaurant or cinema, you need to open a separate application to contact the operator. This is where chatbots in messengers come to the rescue, which solves the issue of centralization, and now in the same application where you communicate with your loved ones, you can book a table for the evening in your favorite restaurant. What you need to create a chatbot in a messenger application and what are the benefits for your SaaS project, we will consider in this article.

8 Benefits of Chatbots for Businesses

With the advent of chatbots, there have been many changes in the business. Companies and customers are interested in this tool, but not always keep up with the updates in the industry. Let's look at why brands are implementing chatbots, what they are guided by when creating them, and how a chatbot can help a business.

Link openness is much higher than email.

Faster communication with the client (everyone is now hanging on social networks).

You definitely won't end up in spam.

People are pissed off by the red dots of an unread message, and they often open messenger to watch.

The chatbot can immediately reply to messages without delay in opening mail. Therefore, the client does not have time to "cool down" - efficiency is now winning.

During webinars, there are technical issues that are quickly resolved through the messenger.

Bot creates the illusion of personal communication with clients.

You can quickly pick up your chat history.

How Does a Chatbot Work?

80% of companies in the world have created chatbots or plan to use them in 2020, follows from data from Oracle, a leading American corporation, as it's the world's largest software developer. According to Facebook, from 2017 to 2018, the activity of correspondence using chatbots increased more than five times. The reason for the popularity of chatbots is obvious - they keep the user engaged, provide more reach, and reduce the amount of routine work dramatically.

Many experts say: "Make a chatbot - you will sell." But it's not that simple. A chatbot can sell, but if an unprepared person immediately clicks on your Facebook ad button, gets into the messenger and the chatbot writes to him: “Buy my socks. This is the price,” - this person will probably not buy anything.

The reason is not that he does not need the product - he went through an advertisement. It's just that the user is "undercooked" enough to buy from your chatbot.

What can a chatbot in messenger really do for SaaS?

Greet the customer;

Pull up answers by keywords;

Delayed mailing;

Answer questions, help choose programs, products;

Segment your audience;

Count discounts, promotions, test results, and so on, depending on the choice of the answer;

Sell to the person's preferences.

Building a Chatbot from Scratch

This is the landscape of the chatbot industry, created by the American service KeyReply. It reflects the key market players and tools for developing bots.

For comparison, we will consider several options for instant messengers in which you can create chatbots. For example, Viber chatbot technology:

The client writes a message to the chat, which goes to the Viber server;

Viber accesses your server via an HTTP request;

Your server provides an accurate response to this, which goes back to the Viber server;

The answer comes to the chat.

Why is it necessary to understand this scheme? Firstly, many clients think that when they create a chatbot in a messenger, it will immediately become super-smart and will answer any questions. This part depends entirely on your server. The logic of answers is built from the client's side and it depends only on you how many questions the chatbot can answer accurately. In this scheme, any messenger is just an intermediary.

The Step-by-step Guide to Creating a Chatbot

To create a bot, follow these steps:

You need to have an active account in the messenger;

Register with the local Admin Panel where chatbots are created;

Fill out a questionnaire about the future bot. Usually, the questionnaire contains such fields as:

Account Image - community logo;

Account Name - the name that will be displayed in the header of the bot;

URI - by which the bot can be found.

Obtaining a token to work with the messenger server, it will be used to authenticate the request to the messenger API.

Setting up a web server and connecting an SSL certificate;

Installing webhook, this action is performed once; Webhook reports the following data to the Viber server:

A server address and endpoint that will receive messages from clients;

A list of events that the server will listen to;

Token;

Verification and publication of the chatbot.

What tricks you might face with chatbots for business

Сreating a chatbot in a messenger application, you need to understand the features of each and choose the one specifically that does not limit your possibilities as much as possible.

Be prepared for messenger platform limitations

Please note that each messenger has a number of technical limitations and if you are not ready for them, then you should seriously consider another chatbot option. For example, a ban from WhatsApp can be obtained for:

Sending a large number of messages at the same time. This is one of the main reasons when 100+ of the same messages fly from the number at the same time - WhatsApp algorithms calculate this easily.

Negative user reaction. If you are spamming, then 3-5 clicks on the "Complain" button are enough to block your number.

The client will work on any device with an internet connection and Docker support. For example, simple testing can be performed on a regular laptop. The minimum server requirements for the production environment are 250 GB SSD, 16 GB RAM, Quad-core CPU.

In general, the database should be running on a separate physical server (not where the Coreapp and Webapp containers are located). The admissible delay in data transmission between this server and the computer is no more than a few milliseconds.

Viber has its own list of restrictions that you should pay attention to:

Messages can be sent to all users who are subscribed (the user subscribes when he sends the bot the first message)

The maximum size of a JSON response is 30kb

The bot can send the user up to 100 messages per hour, the message counter is reset after the user replies to the message

The ability to send bulk messages opens only upon application and approval from Viber account managers.

The maximum length of the list of recipients of a mass message is 300 people, each such request can be executed up to 500 times in 10 seconds

If the user fails to deliver the message, Viber will attempt to resend this message for 14 days.

How can you customize your chatbot for SaaS?

Information management

There is no need to count on the fact that you will have a chatbot that will understand any of your text, written as you like. Most chatbots are not equipped with such cool intelligence. The overwhelming majority is somewhat reminiscent of USSD menus in SMS only in an improved version.

To control the bot, you, as the bot creator, must assume some kind of scenario. The user needs to send a command to get the desired result from the bot. When the bot receives the command, it will process it and react according to the scenario you have set. But imagine that the user wrote a command with an error, the bot, in this case, should warn that the command is not recognized and ask to try again. This is not entirely convenient for the user, and he can go looking for another bot with similar capabilities. You can lose a potential client, that's not good.

In this case, keyboards will help us. It just needs to be displayed to the user after the start of the dialogue with the bot, and when he clicks on the button he needs, the correct command you put in will be sent to the bot. In this case, we avoid possible mistakes, the bot interface looks more welcoming and professional. The quality of the bot is improved.

With each message, the bot can send a different set of buttons, both in terms of quantity and purpose. Buttons can be positioned directly below the message (InlineKeyboardButton) or docked below the text box for entering a message (KeyboardButton).

Receiving the information

In addition to text messages, bots can communicate using:

Images;

Audio files;

Video files;

Lists;

Carousels;

Buttons;

Receipts (for example, for a purchase);

Templates (often used when booking something, for example, air tickets);

Navigation menu.

Users can reply with text, emoticons, GIFs, images, audio, video, and pull chatbots into group chats.

What if the chatbot doesn't know how to answer the question?

Developers build a conversation map and, depending on the question, the person is given an automatic answer on websites, messengers, or applications. A chatbot is most convenient to use where processes are properly structured. For example, to buy a train ticket. Since the possible routes, schedule, availability of seats are known, the dialogue map is easy to build, and system errors are reduced to zero.

When the webserver runs out of answers to the customer's questions, the webserver can connect the operator to the chat. Each question of the client and the answer of the operator, the web server can save in the database for optimizing the bot.

The chatbot can answer questions based on the user's correspondence history or respond with prepared response templates.

Each new user will have an empty correspondence at startup, at which time the chatbot can send only one greeting message. When the user sends their first message, they automatically subscribe to the bot. Each message can contain an arbitrary keyboard with options for actions. Since each user has a unique ID, the web server can rely on the saved correspondence history of a particular user and, based on the history, send different responses to the client, or help the operator to join the conversation without the user noticing.

How to create a smart chatbot?

All messages entered by the user are transmitted and processed on the webserver. The web server can return an arbitrary keyboard with buttons, each button can perform some action, for example: go to the site, create a new message, write the user's mobile phone, write the user's location.

The simplest chatbot should have its own knowledge base, which is a set of possible user questions and their corresponding answers. The chatbot can select responses in several ways:

By keywords;

By phrase coincidence;

By a coincidence of context.

A kind of mini-problem for such simple bots is the identification of word forms and synonyms.

Dialogflow

Writing AI for a bot is not an easy task, so you can use a solution from Google. The following functions are available:

Creating answers to standard questions;

Creation of topics of conversation for non-standard or specific requests.

During the conversation, a suitable dialogue will be selected;

Training (adjusting bot responses based on the chat history);

Analytics (number of requests, the course of the dialogue, which topics are most often triggered).

Supported languages: English, Russian

Integration: Viber (deprecated, they suggest using the library for Nodejs), Telegram, Skype (deprecated), Twilio (deprecated), Facebook, Slack.

Aimylogic

Excellent service for creating all the familiar "text" bots and unusual bots for calling (for a paid plan). Fun but difficult to learn features like intents and entities. Suitable for creating AI and taking over the world.

It lacks the usual functions: a basket, creating an inline keyboard, sending a file, but you can create a bot that will guess what they write about.

Supported languages: English, Russian

Integration: WhatsApp, Facebook, VK.

Final thoughts

WhatsApp, Viber, Telegram, WeChat, Line, Facebook Messenger, and others. These messengers are convenient and they have become a familiar means of communication. Every day they fill our daily life more and more. We communicate with friends and relatives, colleagues in chats. And it became commonplace.

Thanks to the digitalization of life, all our affairs, events, entertainment apps are in our favorite smartphone and messengers. And why?

Because 60% of users who want to place an order for a product, product, or service prefer to write a message rather than call. Of these, 30% use instant messaging. It is not surprising that instant messengers have confidently begun to overtake social networks.

First, we stopped calling and switched to text communication, now we stop writing manually, and with one click we select from the suggested answers by the chatbot.

The main thing is to comply with the restrictions and try to create a chatbot as smart as possible. If you still have questions on chatbot development, our team will gladly take this headache away from you.

Originally taken from https://ardas-it.com/how-to-make-a-chatbot-in-messenger-main-benefits-for-your-business

[multipurposethemes]

Building Chatbots: An Overview of Key Chat Application Dashboard

  Importance of Chat Application Dashboard

Chatbots have become a crucial customer engagement channel for businesses today. To build a robust conversational interface, developers can leverage a range of helpful Chat Software Template, admin UI frameworks and web app templates. This allows faster development and customization of chatbots suited to specific business needs.

Introduction to Chatbots and Use Cases

Chatbots are AI-powered programs that simulate human-like conversations through messaging interfaces. Key capabilities include:

Natural language processing to understand text/voice inputs

Generating relevant voice/text responses

24x7 availability for instant customer queries

Integration with backend databases to offer personalized experiences

Chatbots are leveraged across sectors for use cases like customer support, lead generation, product recommendations, appointment booking and more.

  Read More: Chat Application Dashboard

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Exploring the Power of Chat Application Dashboard with Chatbot Admin

  What is Chat Application Dashboard?

With the rising popularity of chat applications and chatbots, streamlining communication has become paramount. This article dives into the world of Chat Application Dashboard, Chat WebApp Templates, and Chatbot Admin UI Frameworks, highlighting their significance in enhancing communication processes and simplifying the implementation of cutting-edge chat software.

Read More : Chat Application Dashboard

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UltimatePro Admin – Bootstrap 4 Admin Dashboard Templates and WebApps Templates

<img class="alignnone size-full wp-image-182" src="https://multipurposethemes.files.wordpress.com/2018/09/ultmatepro-admin-templates-s6-4-dashboard-617-x-327.jpg" alt="UltmatePro---Admin-Templates-(s6)--4-+-DashBoard---617-x-327" width="617" height="327" />

A fully responsive <strong><span><a href="https://www.multipurposethemes.com/product/ultimatepro-admin-bootstrap-4-admin-dashboard-templates-and-webapps-templates/" target="_blank" rel="noopener">Admin Templates</a></span></strong> built with Bootstrap 4 Framework, modern web technology HTML5 and CSS3. Lightweight and easy customizable which is basically designed for the developers who want to customize it.

Ultimate Pro Admin – Responsive <strong><a href="https://www.multipurposethemes.com/product/ultimatepro-admin-bootstrap-4-admin-dashboard-templates-and-webapps-templates/" target="_blank" rel="noopener">Bootstrap 4 Admin Templates</a></strong> with a modern design concept.

Ultimate Pro Admin – Responsive <strong><a href="https://www.multipurposethemes.com/product/ultimatepro-admin-bootstrap-4-admin-dashboard-templates-and-webapps-templates/" target="_blank" rel="noopener">Premium Admin Template</a></strong> can be used by developer developing web applications like custom admin panel, project management system, admin dashboard, application backend, CMS, Saas, CRM, business website, corporate, portfolio, blog etc. More than 150+ features and with widgets and plugins are included here to make your work easier.

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Crypto Admin - Responsive Bootstrap Admin HTML Templates + Bitcoin Dashboards + ICO

Crypto Admin Responsive Bootstrap 4 Admin Dashboard Template, UI and WebApp Template a fully responsive admin dashboard template built with Bootstrap 4.0 Stable Framework, modern web technology HTML5 and CSS3. Lightweight and easy customizable which is basically designed for the developers who want to customize it. Crypto Admin Templates can be used by developer developing web applications like custom admin panel, ICO, Bitcoin Dashboards, Bitcoin and other current website applications, project management system, admin dashboard, application backend, CMS, CRM, Stock chart, Stock Market, Business Analytics, business website, corporate, portfolio, blog etc. More than 100+ features and with widgets and plugins are included here to make your work easier. Works on all major web browsers, Desktop, iPhone, iPad, Tablet and all other smartphone devices.

5 Dashboards

Dark Crypto Dashboard

Stock Market Dashboard

Business Analytics Dashboard

Crypto Dashboard

Crypto Dashboard 2

UI Kit

Badges

Buttons

Floating Action Buttons

Carousel

Modal

Dropdown

Dropdown menu

Sortable

Nav

Breadcrumbs

Pagination

Alert

Callout

Tooltip

Accordion

Tab

Process

Progress bar

Spinner

Timeline

Timeline activity

User Cards

Sweet Alert

Notification

Advanced Medias

Badges

Dropdown grid

Dropdown menu

Dropdown

border

color

Draggable Portlet

Bootstrap Switch

Date Paginator

Horizontal Timeline

Nestable

Ribbons

Extra pages

Invoice

Profile

Login

Register

Lockscreen

404 Error

500 Error

Blank Page

Pace Page

Recover password

Maintenance

Form

Default inputs

Material inputs

success inputs

warning inputs

error inputs

Combine inputs

Custom checkboxes

Custom radios

Password strength

Form layouts

Color picker

Date time selector

Select picker

Upload buttons

Form Validation

Form Wizard

Code Editor

Markdown

Xeditable Editor

Formatter

Pre-made Forms

Chart

ChartJS

Morris

Sparkline

Flot

Inline charts

jQuery Knob

Widgets

Statistic

Chat

Social

Weather

Blog

Chart

List

Social widgets

Pricing tables

Coming soon

Content

Typography

Google Fonts

Colors

Images

Avatars

Tables

FontAwesome

IonIcons

Pages

Profile

Invoice

Gallery

FAQs

Lightbox Popup

Custom Scrolls

Apps

Mailbox

Chat

Calendar

Data Tables

Userlist Grid

Userlist

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Table editable

Support Ticket List

Contact

Chats

Extension

Fullscreen

Emails

Welcome Email

Verify Email

Change Password

User Updates

Expired Card

Closed Account

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Lion – Responsive Bootstrap 4 Admin Dashboard Template, UI and WebApp Template | Admin Templates

Lion is a Premium Responsive Bootstrap 4 Admin Dashboard with the modern design concept. Lion Admin Templates can be used by developer developing web applications like custom admin panel, project management system, admin dashboard, application backend, CMS, CRM, business website, corporate, portfolio, blog etc. More than 100+ features and with widgets and plugins are included here to make your work easier. Works on all major web browsers, Desktop, iPhone, iPad, Tablet and all other smartphone devices. Works on all major web browsers, Desktop, iPhone, iPad, Tablet and all other smartphone devices.

Dashboard

Main Dashboard

Dark Sidebar

Mini Sidebar

Boxed Dashboard

UI Kit

User Cards

Tab

Badges

Buttons

Floating Action Buttons

Carousel

Dock

Modal

Dropdown

Dropdown menu

Sortable

Nav

Breadcrumbs

Pagination

Alert

Callout

Tooltip

Accordion

Tab

Process

Progress bar

Spinner

Timeline

Timeline activity

Layout

Bootstrap grid

Sidebar

Mini Sidebar

Horizontal Menu

Mega Menu

Extra pages

Invoice

Profile

Login

Register

Lockscreen

404 Error

500 Error

Blank Page

Pace Page

Form

Form Validation

Form Wizard

Code Editor

Default inputs

Material inputs

Success inputs

Warning inputs

Error inputs

Combine inputs

Custom checkboxes

Custom radios

Password strength

Form layouts

Color picker

Date time selector

Select picker

Upload buttons

Validation

Chart

ChartJS

Morris

Sparkline

Flot

Inline charts

jQuery Knob

Widgets

Weather Widgets

Statistic

Chat

Social

App

View Live Demo