#Dialer Clustering

[icallify]

Cloud vs. Cluster Computing in Call Centers

In the ever-evolving landscape of call centers, technology plays a pivotal role in shaping operational efficiency, customer experience, and scalability. Two prominent solutions that have gained traction are cloud-based systems and cluster computing. Both offer unique advantages, but making the right choice requires understanding their strengths and limitations in the context of unified call center software, cloud IVR solutions, and cloud predictive dialer applications.

Cloud-Based Call Centers: Enabling Seamless Scalability and Flexibility

Cloud-based call center solutions have revolutionized the industry by providing unparalleled scalability and flexibility. These solutions operate through the cloud, allowing businesses to access the required resources on-demand. Whether it's unified call center software, cloud IVR solutions, or cloud predictive dialers, scalability is a game-changer. As call volumes fluctuate, cloud systems can effortlessly adjust resources, ensuring optimal performance during peak hours and cost savings during slower periods.

For instance, consider a scenario where a retail company experiences a surge in customer inquiries during holiday seasons. Cloud-based systems can rapidly scale up to handle the increased load, ensuring minimal wait times and superior customer experiences. Additionally, cloud IVR solutions empower callers to navigate through menus efficiently, while predictive dialers optimize agent productivity by dialing multiple numbers simultaneously and connecting agents only when a live call is detected.

Cluster Computing: Harnessing Power through Parallel Processing

Cluster computing, on the other hand, involves interconnecting multiple computers to work together as a single, powerful system. This approach is particularly effective when dealing with data-intensive tasks and complex analytics that require significant processing power. In the context of call centers, cluster computing can play a crucial role in managing extensive data analysis, sentiment analysis, and predictive modelling to enhance customer interactions.

Imagine a scenario where a financial institution aims to analyse customer feedback across multiple touchpoints to identify emerging trends. Cluster computing can rapidly process vast amounts of data, providing actionable insights that can shape business strategies and improve customer satisfaction. However, cluster computing might involve higher setup costs, maintenance complexity, and a steeper learning curve compared to cloud-based solutions.

Choosing the Right Approach: Factors to Consider

Selecting between cloud-based call centers and cluster computing depends on several factors:

Scalability Needs: If your call center experiences fluctuating call volumes, cloud-based solutions are ideal for seamless scalability. Cluster computing is more suited for data-intensive tasks and resource-intensive analytics.

Resource Management: Cloud solutions excel in resource allocation and optimization. Cluster computing is beneficial for heavy computation tasks but might require more hands-on management.

Cost Considerations: Cloud solutions often involve pay-as-you-go models, reducing initial costs. Cluster computing might involve higher upfront investment for hardware and infrastructure.

Complexity: Cloud solutions are user-friendly and require minimal setup. Cluster computing demands more technical expertise and maintenance.

Data Analysis: For in-depth data analysis and predictive modeling, cluster computing offers superior processing power.

In conclusion, both cloud-based call centers and cluster computing have distinct advantages in the realm of unified call center software, cloud IVR solutions, and cloud predictive dialers. Cloud solutions excel in scalability and operational flexibility, while cluster computing shines in complex data analysis and computation-intensive tasks. Businesses must evaluate their specific needs, resources, and future growth plans to determine which approach aligns best with their call center objectives.

[darkficsyouneveraskedfor]

An Officer and a Gentleman

Warnings: non-consent sex and rape; oral, anal, cheating (sort of), name-calling.

This is dark!(silverfox)Lee Bodecker x (married)reader and explicit. 18+ only.  Your media consumption is your own responsibility. Warnings have been given. DO NOT PROCEED if these matters upset you.

Synopsis: Your after hours work gets in the way of your day job.

Note: I had the first half sitting around and finished it so here ya go. It takes place in the 70s so Lee is older and it was inspired by an article I read about the creation phone sex lines by a housewife in the 70s (which now of course I can’t flippin find). But anyway, here you go.

Thanks to everyone for sticking around and putting up with me and thanks in advance for all your feedback. :)

I really hope you enjoy. 💋

<3 Let me know what you think with a like or reblog or reply or an ask! Love ya!

The sheriff sat down in his usual spot as you wiped your hands on the rag tucked into your apron. He set his hat on the table and tidied his greying hair. Even at his age, his locks were thick and looked soft. Strands of brown lined the shining silver and shone under the diner lights.

He came in at the same time every day, only an hour into your shift. You approached and flipped the cup on its saucer before you filled it. He took only sugar, no cream 

or milk. You smiled as you watched him read over the menu, he never ordered anything but the waffles.

“Good morning, sheriff,” you said as you held the carafe aloft. “Lookin’ to try something new?”

“‘Dols Leck’?” Lee Bodecker mispronounced the French words, “What’s that?”

“Dolce Leche,” you corrected, “It’s caramel.”

“Hmm.” He rubbed his ruddy cheek and reached for his mug. He drank and held out the menu. “Waffles with strawberry.”

“Extra cream,” you finished for him. He nodded and had another gulp as you walked away.

You put in his ticket after you replaced the coffee pot on the burner. You checked on the few other customers along the counter and wiped down the empty tables. The bell rang and you went to grab the sheriff’s breakfast from the window. You set the plate down before him as he folded the newspaper and replaced it in the little holder at the end of the table.

“How’s Eugene?” He asked as he unwrapped his cutlery. “And the boy?”

“Gene’s still on nights.” You lamented and subconsciously touched your stomach. “Little Ezra’s almost a year now.”

Your boy was buxom and buoyant. You smiled as you thought of his round cheeks and warm brown eyes. You only wished his father was around more to take him off your hip as you cooked and cleaned in your spare hours after work. Eugene was asleep as much as he was at the factory. You saw each other in passing as you scraped for ends meet.

Ezra was with Eugene’s mother during the day. You’d pick him up and take him home to wait for your husband to wake. If you were lucky, you got a kiss before he grabbed his lunch pail and headed out for his twelve hours. You hadn’t gotten more than that since before Ezra came. Neither of you had the time or energy, though the want was there.

“And you sheriff? How are you doing these days?” You asked before you could get lost in your self-pity.

“Ah, you know. The same old. Patrol’s ain’t too exciting.” He cut into the stack and licked his lips. He was a man with a sweet tooth, a substitute for his former alcoholic habit.

“Well, you enjoy, sheriff, you know how to get my attention.” You left him and did a round of refills for those eating and greeted the new arrivals.

Lee was always alone when he came in. He never brought any of his cadets or officers, he just sat, read the newspaper, and ate his waffles. He wasn’t married and had no children. Nearly fifty years on his back but he seemed content on his own. You almost envied him as you struggled with your small family.

🚔

You laid Ezra down carefully in his crib. He was getting big. You tickled his forehead and watched him for a moment before you left the room. It was late. Eugene was gone and the phone would ring soon. You had to prepare yourself for your night time duties.

It started small. An idea found in the pages of one of those feminist magazines, the very ones your husband called good kindling. A woman lost her job, still hard-fought for the domestic sex, and found herself in a similar way as yourself. Money was always needed and harder to come about. So she started her own service for the lonely men. A phone line with illicit intentions.

You read about it in the late stages of your pregnancy and laughed at the idea. It was so stupid. So scandalous. But once you were back to work and Eugene was on the late shift, you grew lonely and your checkbook was harder to open.

You hand wrote the little cards after a visit to the phone company. Eugene didn’t know about the second line. The number redirected to your main line and was active for only three hours a night, after your husband was gone. It was registered as a commercial line so each incoming call was billed to the dialer and a percentage was refunded on your own invoice.

You left the number around town, certain not to be seen as you dropped the cards in the car shop and the bar. At least, you hoped you hadn’t been seen.

The first night had you addled and sleepless until your shift began at the diner. It was hard to keep up the sultry voice and the lies. Difficult to act like the whole thing didn’t make you cringe. The men called and said their dirty words as you encouraged them with moans and little prods. “Oh yes, baby.” or “Tell me more.” It felt like you were cheating on your husband but it kept his plate full and the house warm.

The phone didn’t ring right away that night. Later in the week, you got more calls but one or two was better than none. The real profit was keeping them on the line as long as you could, but there were times you had to end abruptly to see to your wailing child.

You were half-asleep when the first call came in. You fumbled with the receiver and batted away your fatigue with your lashes. You held in a yawn and your sleepiness added to the allure of your put-on voice.

“Hello, mister, what are you longing for tonight?” You laid back on your pillow and played with the spiral cord.

“Well, I…” You blinked and held the phone against your ear. He sounded familiar, as many of the men did, but his timbre made your ears prick sharply. “I don’t know. I never did nothing like this before.”

You squinted and thought. You knew him but you couldn’t place the twinge in your head.

“I can start for you, darling,” you offered. “Mmm, tell you what I would do to you?”

He cleared his throat and you heard movement. He was nervous. So many of the men sounded the same. Most of them were afraid of being caught by their wives or uncertain about their desires. At first, you had the same fears but had since grown indifferent. It was human nature, as natural as one’s instinct to quench their thirst for water.

“How do you like it, darling? You like it when a lady bends over? I like it like that. Or maybe you want to start with me on my back.”

He groaned and you heard the receiver scratch. He let out a strained breath and moved the phone to his other hand.

“I want to use your mouth.” He said at last. His voice was low and gristly. “I want to push your head down in my lap as I choke you with my cock.”

You stared at the ceiling as you reclined and hummed. “Oh yeah.”

“Shut up.” He snarled. “I don’t want to hear your voice, I just want your mouth on me until you can’t fucking breathe. I want to hear you struggle. I was your tears streaming down your face and salting the taste of me on my tongue. I want to hold you down and cum until it’s deep in your belly.”

You parted your lips and raised your brows. You were still focused on trying to recognize the voice. His tone made you quiver. He was more forceful than most men. A lot of them just talked about sucking on your tits or went straight to fucking.

“I’d love that, darling.” You lied and bent one leg over the other as you swayed your foot.

“I said shut up!” He hissed. “I want to hold you down with my hands around your neck. I want to fuck you until your screaming. I’ll fuck you until you bleed. Until you beg for me to cum again.”

His breath was furious and you heard something else. The phone was moving against his chin as he moaned and you were certain you could hear his hand somewhere else; lower. It set your cheeks on fire and you sat up. His voice, his breath, the sheer anger and lust laced in his rasps. Your throat tightened as if he was truly choking you.

“But I want to cum in your ass. I want to make it hurt. I want you to cry as I tear you apart from the inside.” He growled and coughed as his voice fizzled out. “Fuck, fuck, fuck.” He stroked himself furiously and the receiver dropped with a thump and you flinched. “Fucking bitch, yeah, you want my cock deep in your ass. Fucking whore.”

Your fingers hurt as you gripped the phone tightly and listened. His curses streamed steadily until the line clicked and died suddenly. You lowered the receiver and stairs at the little whole clustered together on the mouthpiece. You set it in the cradle and turned to sit on the edge of the bed.

It was unlike any call you’d had. It was terrifying and made your blood curdle. You felt as if it had actually happened as your chest was heavy and your heart raced. You blew out a shaky breath and reached to silence the ringer. 

That was enough for the night.

🚔

The next day at the diner, you couldn’t stop yawning. You hadn’t slept much as the call replayed in your head over and over. The man’s voice was so clear in your mind and every time you started to drift off, he spoke in your ear. You dragged the rag over the top of the counter as Amelia spoke with the elderly couple in that corner.

The door chimed and you looked up. Sheriff Bodecker took off his hat as he entered and nodded at you. With the coffee pot in hand, you went to his table, already set for his arrival. You wished him a good morning and filled his cup. His voice was thick as he muttered his response and picked up the menu. He looked as tired as you felt.

“Strawberry, sheriff?” You prompted.

“Hmm,” he scratched his chin, stubbly from a missed shave. “This Dolsay Leckay. I’ll try that today.” He held out his menu. “I’m trying new things this week.”

You took the menu stiffly and nodded. “Waffles with dolce leche sauce. Right away, sheriff.” 

You turned and walked off to write out his ticket. You returned the coffee pot to its place and set down the menu as you took out your pad and pen. Your hand shook as you scribbled out the order. You stuck it in the window and leaned on the counter.

It couldn’t be him. You were crazy. You didn’t get enough sleep and you were wanting to hear that voice everywhere. Your reassurances were weak and only made you shiver as you righted yourself and continued wiping down the tables.

You angled yourself to look at the sheriff as he squinted down at the newspaper. He stuck his tongue out as he read to poke his top lip and tilted his head coyly. He cleared his throat and coughed as his order rang in the window. 

You went to grab the plate and struggled not to fumble it. It was him. The way he coughed, the gravelly scratch of his throat, the deep and firm undertone. You couldn’t deny it was him. You were stunned you hadn’t recognized him at once.

“There you are, sheriff,” you said as you set down his plate. “Enjoy.”

“I think I will,” he rubbed his hands together. “I’m starving this morning.”

“If you need anything,” you made your usual offer.

He looked at you and smiled. You noticed how his eyes strayed to your name tag and the buttons of your blue dress. He turned to his waffles and took out the knife and fork.

“Thanks, sweetheart,” he said as he ran the tines of the fork through the dark caramel. “I think I’m just fine.”

You left him to eat and straightened your apron. You were confident you’d changed your voice enough that he didn’t have the same epiphany. Even so, everything about him was different. At least in your head. He was no longer the desolate sheriff, he was desperate and demanding. He wasn’t who you thought he was. He was a man with a lot of power and a hunger to use it.

🚔

It was several days before you dared to leave the ringer on after Eugene’s departure. Your husband was loving but almost entirely absent. Since Ezra was born, he’d only grown more distant and work could not excuse him completely. When you ate dinner late with him, he barely heard you as he kept the radio on and those nights he didn’t work, he didn’t touch you.

You felt worse for your own misdeeds. The phone line made you shy and sullen with him. You should tell him but you didn’t know how and truly, you couldn’t. You knew he wouldn’t take it well and even if he was barely there, you couldn’t lose him. You were already painfully alone.

That night, he volunteered for overtime and so you hardly saw him before he headed out. He said you needed the money but your books were well balanced from your own after hours work. You’d done it to take the burden off of him but he still took the extra time, even as you argued that your bills were in good standing. 

Was it you? When had it all grown so cold?

Ezra ate his mashed peas and you set him down for the night. You heard him cooing still but you kept to your schedule even when he was wide awake. He always tired himself out and never fussed very long.

You sat on your bed and read. You checked the time. The phone would start soon and that night you couldn’t leave it off. You needed the money and you couldn’t be picky about where it came from. The month would be over and there would be a whole new batch of debts to account for.

You jumped as it rang. You kept the volume low so it didn’t carry through the whole house and you answered after several rings. You gave your usual greeting and breathed a sigh of relief when it was one of your regulars. You closed your book and picked your nails as you went along with his routine.

When he finished, you wished him a good night. You were dead tired but one more call wouldn’t hurt. You waited and grabbed the receiver on the first ring.

“Hello, mister, what are you looking for tonight?” You made your voice higher and breathier.

“Shhhh.” The long hush chills your veins. “Don’t talk.”

You quivered. It was him. You looked at the phone cradle.

“Don’t hang up.” He said as if he could read your mind. “You want it, don’t you? You want to feel me inside you. Down your throat, fucking the whore out of you.”

“I…” you uttered.

“I said be quiet.” He barked. “I want my cock so far down your throat I can feel it as I choke you. I want your spit all over me, I want you gasping and gulping until you pass out and I’m fucking your mouth lifeless.”

Your eyes widened and you listened in disgust. He growled and his hand slapped off his thigh as he pleasured himself. You sit paralysed as fear bubbled in your chest and you felt as if he could see you. You crossed your legs and huddled down over the receiver.

“I want to fuck your cunt until it hurts to sit down. I want to hear my body slam into yours, I want you to beg me to stop and keep going at the same time. I’m going to fuck you until you can’t make a noise, until all you can hear is my cock pounding inside of you.”

“Please…” You wanted him to stop. You wanted to hang up and yet you were terrified to move.

“And I know you want it too, whore. I know you need it. Not these words, not these calls, but you need me,” he shuddered “and I need it just as bad.”

He grunted and the line grew still. He hissed and cursed. 

“I’m a fucking mess,” he sneered. Another silence and you think he hung up. His voice startled you when he spoke again. “Who’re ya?”

“Wh-what?”

“I ain’t stupid. You’re some lady in the county. Maybe some lonely housewife. Ain’t sound like no prostitute I ever knew.” He sniffed and let out a groan. “Maybe you some dumb teenager playin’ games on the telephone, huh?”

“I don’t-- No. I--” You hung up. 

You stood and pulled the line out of the phone and dropped down heavily. You put your head in your hands and shook it. Fuck!

🚔

The next morning at the diner, you served the sheriff with a false smile. Every time he spoke, you heard the words he said to you on the phone. Although his tone was placid, his fervour played over and over in your ears. And when you overpoured his coffee, you apologized only to have him assure you it was alright and let you mop up the mess with your rag.

He left you his usual tip and you cleared his table. The newspaper was tinged from your spill and you dumped it on his plate. As you did, a card slipped out onto the table and your handwriting stared back at you from the carefully cut rectangle. You hid it quickly in the newspaper and rushed to toss it all in the trash and drop the plate in the bin.

It must have been a mistake, you assured yourself and excused yourself for a breath of air. The chef, Carson, was already by the kitchen doors and you said yes to a smoke from his pack. You lit it after the third try and inhaled the tobacco deep into your chest. You would go to the phone company tomorrow on your day off and shut down the second line. Your lesson was learned. It wasn’t worth the spare pennies.

Your day dragged by as all you could think of was the line. When you got to the phone company, you were jittery with worry. It was easy enough to shut it down but the fee cost you your tips for the day. You checked the clock before you left, bound to be a few minutes late picking up Ezra.

As you came out onto the street, your open jacket flapped in the wind over your uniform and your mary janes clacked on the pavement as you rushed to get to Enid’s and pick up your son. When you stopped at the corner to wait for traffic to pass, a flash and a honk made you jump.

Sheriff Bodecker pulled up to the curb and rolled down his window. He waved and leaned his arm on the door as he peered out at you.

“You needa ride?” He asked.

You smiled awkwardly and clutched the handles of your weathered purse.

“Sheriff, no thank you, I’m not goin’ too far,” you waved him off.

“Nonsense, you on your feet all day. It’s the least I can do.”

“You must be busy.”

“Radio ain’t goin’ off,” he slapped the door, “now come on.” He reached down and opened the door, stepping out with a groan, “Get in. You always are so nice down at the diner.”

You swallowed and your lips quivered as you tried to hold your smile. You followed him around the other side of the car as he opened the door for you. You got into the vintage cruiser and crossed your legs as you cradled your purse on your lap. He closed the door and dropped in on the other side.

He shifted into gear and pulled off. You thanked him and fiddled with clasp of your purse.

“No problem, but uh, I just needa know where you’re goin’,” he chuckled as he slowed at the next four way.

“Oh, I gotta get Ezra from his gramma’s,” you explained, “She lives just down Carsbee.”

“Not far at all,” he commented as he turned the wheel, “So, how was the rest of your day then?”

“Not so bad,” you said breathily as he looked at you in his mirror and you focused on the pedestrians on the street, “and yours, sheriff?”

“You can call me Lee if ya like,” he offered, “And wasn’t so bad either. Which number is it, sweetheart?”

You sniffed at the pet name, he was usually so formal at the diner with his ma’ams.

“21B,” you answered as you wiggled your foot nervously, “you can just drop me off. It’s not too far to home.”

“Don’t be silly, I wanna meet your boy,” he intoned, “you talk about him so much.”

“Oh, uh, of course,” you murmured as he pulled up along the front of your mother-in-law’s, “I just gotta go get him then.”

You hooked your purse over your elbow and slid over the seat. The sheriff kept you from opening the door as he bid you stay and got out quickly as he rushed around the front of the car. He opened the door like a gentleman and removed his hat. 

“I’m old but I haven’t forgot my manners,” he nodded and waited for you to step out.

You got to your feet and thanked him again before you strolled up the crooked walk to the front door. You knocked and let yourself in like you always did. You could hear Ezra babbling as he played with wooden toy cars. Enid sat in her usual spot and rocked as she watched him.

“How was he today?” You asked as you grabbed the bag you always left with him and packed up the loose ends beside it.

“Loud,” Enid muttered, “hyper.”

“Well, he’s at that age,” you grasped your purse and Ezra’s bag in one hand and picked him up from the floor as he reached out for you. “Alright, Ez, say buh bye to grammy.”

He waved and cooed as you held him on your hip. Enid said buy in her grumpy way and got up to see you to the door. You came down the single step as Lee waited by his cruiser. Ezra buried his face in your shoulder as he turned away from the sheriff.

“Don’t be shy, Ezra, this is the sheriff, Mr. Bodecker,” you tried to shake him upright but he clung to you and hid.

“Ah, don’t worry, I’m used to that,” Lee laughed and opened the door, “people see the badge and they’re not so friendly.”

“He just goin’ through a phase,” you assured as you sat with Ezra in your lap.

As Lee shut the door, you let the bags lean against it and the car dipped as he got in the other side. He turned the engine and you gave him your own address as your son squirmed in your lap. At the first corner, Ezra found the courage to look at the sheriff and the officer looked back and stuck out his tongue.

“He looks like you,” Lee said as he pushed down on the pedal, “real cute.”

You accepted the compliment and hugged Ezra tighter. You could barely process the sheriff’s words as your mind returned to those he spoke the night before. Every time he spoke, you heard him, hissing and cussing at you.

You were relieved when he came up to your house and you turned to grab your bags. You felt a tug on your elbow as you balanced Ezra and your things. You looked back at Lee as he held your arm.

“I’ll get the door,” he said, “you just stay put.”

You waited as he let you go and once more, opened the door for you. He took the bags as you climbed out and you protested that you were fine. His hand settled on your shoulder as he pulled you to face him.

“Well, sweetheart, you gonna invite me in for some coffee?”

You were shocked by his boldness and couldn’t hide it. You blanched and looked at Ezra as he tugged at your jacket. You laughed awkwardly.

“Eugene’s still sleepin’ for his shift, I don’t--”

“We got some things to discuss and I think the least you can do after I was so kind as to drive you home is a coffee.”

You squinted at him in confusion. “Maybe another time, sheriff, I’d really hate to wake--” you reached for your bags and he stopped you with his grip firm on your wrist.

“Does he know?” Lee asked in a gristly voice.

“Know what?”

“Know you a whore?” Lee sneered.

You reeled and tried to twist from his grasp. “I don’t know what you mean.”

“You can’t say them words on the phone and not mean ‘em,” he leaned in close, “Now I think you know what I want to talk with you about so you invite me in and I’ll be real nice about it but if you keep me out here, I can’t promise your neighbours won’t get a show.”

You pouted and rocked Ezra as he began to fidget, sensing your discomfort. “Please, I got Ezra--”

“You put him in the next room so we can discuss,” Lee insisted.

He let go of you and you nodded dumbly. You watched him wearily as you turned and led him up the walk. You unlocked the front door and he followed you inside. He hung his hat on the rack with his leather jacket and you hurried into the bedroom to set Ezra down in his crib. You distracted him with his stuffed rabbit and left him. He was usually due for a nap around then anyway.

When you got back to the front room, Lee sat on your couch and you went to the kitchen to start the coffee. You waited for the water to boil and filled the percolator as you dreaded what would come next. You poured a mug and set it out on the coffee table with the sugar dish. 

Lee leaned forward and spooned the sweet powder into his mug as you stood and wrung your hands. How had he figured it all out? How long had he known? Was he going to tell Eugene?

“Sit,” he said as he inhaled the savoury scent and took a cautious sip. His mug made a deafening clink as he set it down and you sat. “I s’pose you went by the phone company to end your little game.”

You sucked your lip in nervously and nodded as you looked down guiltily.

“Mhmm,” he hummed, “you know I was down there a few days ago and they just hand the records over if I say I got a warrant. They ain’t look close enough to realise it’s just a receipt.”

You gulped and kept your head down. You ran your tongue against your lip and blinked away the moisture in your eyes.

“How long you been doin’ all that?” he asked.

“Couple months,” you admitted, “I just needed some extra money. Ever since Ezra was born…”

“But you could get another job.”

“I gotta be home for the boy. Eugene never is.”

“Now a woman don’t be talkin’ like that if she happy. If she not alone.”

“Stop, please. It was a mistake. I’m sorry if you feel like I--”

“Sorry?” he interrupted, “you’re sorry? You think Gene would accept that?”

You sat in silence and picked at the button on your jacket. You hadn’t even bothered to take it off. “You gonna tell him?”

He let out a heavy breath and took another drink of coffee. “Now where’s the fun in that?”

You looked at him and furrowed your brow in confusion. You shook your head as he smirked.

“I will if you make me but if you want me to stay quiet--”

“Sheriff--”

“Shhhh,” he raised a finger, “now, you want me keep my mouth shut, you be waitin’ for me tonight after he goes.”

You stared at him in terror as your heart threatened to jump up your throat.

“And then we’re done talkin’. Then you do all those things we spoke about.”

“You can’t-- I got a son.”

“And a husband but you still be talkin’ to strange men about your pretty little pussy, don’t you?”

You blew a shaky breath between your trembling lips and sank down in the chair in shame. “I thought you were a good man, sheriff.”

“I am, don’t mean I’m not lonely.”

He drained the rest of the mug and coughed. He stood and adjusted his belt, his hand lingering on his belt. You watched his finger trace the barrel and your eyes crept up to his face.

“I’d hate to wake your husband, sweetheart, so I’ll be on my way.” he retreated around the couch and paused by the door, “but I’ll be around.”

🚔

The night went by faster than any. You never felt like you got much time with your husband but it was almost as if he was gone as soon as he woke. He left you with a peck on your forehead and dread in your chest. You thought of telling him, you wanted to confess and fix everything that had broken, but you couldn’t. You were too ashamed.

So when he was gone, you put Ezra down for the night and hoped the Sheriff was just trying to scare you. He couldn’t be serious, could he? You’d known him for years and he was only every sweet at the diner. He was a solitary man but was never unkind. That afternoon, he had been an entirely different man.

You sat on the couch, no radio, no nothing, and picked at the lines of your hand. You were certain you would sit up all night and laugh at yourself in the morning. He was just making sure you stopped, that had to be it.

But then the knock came and your whole body went rigid. You waited until it sounded again, harder, louder. You got up and went to the door. You didn’t need to look out to know who it was. You opened up and Lee watched you with his menacing blue eyes. They were no longer the gentle gems you knew from the diner.

“Sweetheart,” he drawled as he stepped inside and you backed away from him.

He closed the door and locked it then he removed his hat and jacket, just as he had earlier. He bent to ease off his boots and stood as he cleared his throat. He peered behind you and looked around your small house.

“I’m just in time, huh?” he mused as he touched your side and let it slip down to your hip. “What you shakin’ for?”

“I thought…” you rasped. “Sheriff, you know me. I’m not a bad woman.”

“You ain’t?” he snickered. “I do know you. I’m the only one in the county who knows the real you.”

“I don’t understand why you’re doin’ this,” you whined.

“I’m old but not decrepit,” he took your hand and raised it, “and you’re a beautiful woman. I daresay,” he kissed the back of your hand, “motherhood did make you even sweeter.”

“Please,” you begged.

“You get in that bedroom before I lose the last of my will,” he bit his lip as he looked you up and down and released your hand.

You shivered and backed away from him. You went blindly to the bedroom and stopped in the doorway. You couldn’t, not in the bed you shared with your husband. Lee came up behind you and wrapped his arms around your middle.  His hot breath tickled your ear as he leaned into you.

“I wanna see what you hide under that dress,” he purred, “now don’t make me ruin it.”

You gasped and drew away from him. You neared the foot of the bed and unbuttoned the top of your dress. Your fingers were ungainly as you struggled and you pushed the sleeves down your arms with a stifled sob. You shoved the fabric past your waist and hips and his growl made you stand upright with a snap.

Your stockings were held up by fraying garters and your old underwear added to your shame. Your brasserie was pointed and too tight. You hung your head and balled your hands into fists.

“Turn around, I wanna see you,” he said.

You reluctantly obeyed and stared at the floor. He hummed and his thumb ran over his belt buckle. A sudden cry made your blood cold and he scowled. Ezra was awake.

You moved to go to him and the sheriff blocked the door.

“I gotta go to him. He must’ve had a bad dream.”

“I’ll take care of the boy. You just be waitin’ when I get back.” he ran his tongue under his teeth, “naked.”

He pointed to the bed and didn’t leave until you took several steps back. You listened as he went to the small room attached to the master. You worried he might hurt the boy but his coaxing voice surprised you. 

“Shhh,” you heard the distant tone, “it’s okay, son, it’s okay.”

You reached to unhook your bra and sat to roll your stockings off. You needed this man gone. If you abided him, he would be away sooner. You dropped the last of your clothing to the floor and sat on the edge of the bed. Your nails dug into the blankets and you closed your eyes.

It was over a year since you’d been touched. That alone made you shy but that man made you terrified. You heard him enter but didn’t look up at him. “You get up on all fours and ready that mouth for me.” he ordered as you heard his buckle tink, “yeah, I wanna start there.”

You swallowed and did as he said. You felt like some lowly animal as you stared at the floor. You heard the flutter of fabric as he stripped and when he came close, you shut your eyes. He grabbed your hand and jerked you to the edge. He tapped the tip of his cock along your lips.

“Now, open up, sweetheart,” he snarled, “I know you remember every word I said.”

You parted your lips and he forced his way into your mouth. He poked at the back of your throat but didn’t relent. You gagged as he sank down your throat and your entire body twitched. His hand went to your neck as he drew back and pushed back in. He felt himself as he invaded your throat over and over.

“Ah, yes, that’s it,” he uttered, “you can’t tell me you’re not a whore. You take me like one.”

You tried to swallow around him and breath and it made him groan. He kept fucking your face as his hand squeezed your throat. Your spit spilled out and smeared across your face and his pelvis. He kept your head bobbing until you were dizzy and dazed.

He stopped, deep down your throat, and grunted. He let out a shuddery breath and pushed you off of him. You slipped down onto your stomach and gasped over the side of the bed.

“Hoo, I almost blew,” he huffed, “oh, you bad, bad girl.” He trailed his hand down your back and slapped your ass, “turn around and get back up.”

You whimpered and lifted yourself back to your knees. You moved stiffly around and wiped your mouth as the taste of him stained your tongue. He grabbed your hips and pulled you back. He kneaded your ass with hungry growls and pinched your thigh. He felt along your cunt and tutted.

“You wet for me,” he taunted, “just from a taste, sweetheart.”

You dropped your head and he moved closer. He pressed the head of his dick against your folds and ran it up and down as you slickened. He lined up with your entrance and his large hand gripped your hip. He slid into you with a sigh and you let out a startled cry. Maybe it was because it was so long but he felt massive. You quivered around him and clenched your teeth.

“Oh, fuck, you want it just as bad as me, don’t ya?” He bucked his hips and you exclaimed, “how am I suppose to hold back with you squeezin’ me like that?”

He didn’t hold back as he caught his stride. He hammered into you as your flesh slapped loudly. You feared the noise would wake your son again, or worse, be heard by the neighbours. He groaned and grunted as he rammed into you and your thighs quaked. Ripples rolled over your spine and multiplied down your legs.

He stretched his hand over your back and slid them up to your shoulders. He bent over you as he forced your arms to fold beneath you and pushed your head into the mattress. He stilled and wiggled his hips until you moaned. He pulled one hand away from your shoulder as the other spread over your neck.

He slid out of your cunt and spread your juices up and down. He guided his dick between your cheeks and leaned into to pant in your ear. “I didn’t forget about your ass.”

He pushed against your hole and you tensed. His hand tightened on your neck and he poked harder. 

“You relax or it’ll hurt more,” he coaxed, “come on, almost…”

He pushed past your ring and you both gasped. Your eyes filled with tears and you sniffed as he urged himself deeper past your resistance. He let out a long breath as he advanced inch by inch. He drew back each time before adding more and when he was at his limit, you sobbed and clawed at the mattress.

“Oh, oh, fuck, oh, shit,” he swore as he rocked his hips, “you know, urgh, I wanted to do this for so long. Even ‘fore I called.”

He growled and built a steady pace as he stretched you. Your tears seeped into the blanket as his grip threatened to break your neck. His belly bounced against the top of your ass as he rutted without restraint.

“I always thought ‘bout you over that table. Always thought-- Always thought you deserved better than that husband,” he rasped out, “but I never thought you’d feel so good.”

He slammed into you harder than before. Your legs fell out from beneath you and he was quick to descend over you, covering you with his body as he bent his arm across the back of your head. He fucked you into the mattress as your head began to spin and your body reacted to his.

You’d never felt anything so intense as the maelstrom of pain and pleasure building inside you. You moaned and muttered until the sudden tide swept you up and had you murmuring like a fool, drooling onto the bed as he kept on.

He planted his hand on either side of you and lifted himself. He dropped his hips down into your ass over and over. The symphony of flesh filled your mind and you succumbed to the afterglow of tortured delight. He sank as far as he could and spasmed.

“Shit, oh, sweetheart, sweetheart,” he slowed and lowered his sweaty body onto you. You suffocated beneath him as his heart beat against your back. “Oh, you made me… made me blow.” He tilted his hips. “You feel how I filled your ass?”

You let out shallow breaths and turned your face into the blanket. He grunted and raised himself off of you, his cock slipping out easily and his cum trickling down after. He fell onto his back beside you and tried to catch his breath. He reached over blindly and let his fingertips dance along your ass.

“Really it ain’t your fault,” he said as his fingers crawled along the top of your thigh, “a man must be crazy to leave you all alone at night.”

[callcenterstech]

2023 VICIdial Hosting – Dedicated Data Storage and Hardware

Vicidial Hosting Would you like to boost the productivity of the call center? Are you currently worried that the leads have not been known as often as they ought to? Are you currently unable to make out the print of what profits individuals are doing and also have lost the productivity of the business? Have you ever lost curiosity about investing tens or perhaps countless pounds in establishing a hardware dialer? You can have your call center ready to go on the Vicidial Hosting in under 3 hrs! Go ahead and take the free trial offer present.

Major mobile networks in the USA. Call rates for MVNOs like Lebara may be higher

There are over 200 countries globally that all have mobile networks. There are about 43,000 varying call rates all over the world. They are too many of them to quote the call rates on a single page

We’ve particularly configured our Vicidial Hosting for optimal performance. We’ve tallied up our servers in Manchester Science Park in the Melbourne Server Hosting that is right over the major internet hub from the North West. We use a Storage Space Network that’s linked via a Virtual private network to a different location in Stockport. This helps to ensure that our customers possess a guaranteed backup. The OSs from the server operates on raided local Solid Condition Disc Drives. For lighting fast speed, fiber has been utilized for connecting these to the SAN heads. All of the located Vicidial Servers in our establishment are made as clusters because they are more reliable and are much better to expand once the need arises.

Hardware

Our Vicidial Hosting utilizes HP Proliant DL360s that have plenty of memory and raided SSDs for maximized speed. You will find it highly reliable and scalable which improves the efficiency of our services to the customers. We regularly upgrade our hardware so we haven’t possessed a Vicidial server failure.

Network

We use HP fiber optics on the entire internal systems which boost bandwidth speeds to super-fast levels. Our cabinets contain gigabit internet connectivity links. We prefer serving Voice over internet protocol traffic over a Virtual private network to the customers in the Vicidial servers. It augments the safety levels and prevents the traffic in our customers from being formed by ISPs.

Storage

Each and every Vicidial Hosting utilizes local SSDs running in RAID 10 for any maximized writing speed. We keep configurations and databases in our customers on the SAN that operates on RAID 60. The Storage Space Systems are synchronized with this Stockport site for secure backup and recovery purposes in situations of disaster.

Security

We’ve protected our Vicidial Hosting by having dedicated firewall hardware so we make use of authentication of IP. Every VICIdial Hosting server also offers a firewall for an additional layer of security. If at all possible, our customers can connect with us via a Virtual private network for added security. As well that we alter all default passwords and ports upon installation.

Choosing Productivity and Profitability over Price

With regards to VICIdial Hosting and VICIdial solutions, there’s lots of truth for the reason that. While “free” and occasional-cost contact center solutions might appear like cost-effective solutions, these savings mean nothing once they come at the expense of performance and profitability.

Call Center Tech software supplies an effective predictive dialer along with a full suite of tools and methods to boost contact rates by as much as 300% and deliver more conversions while increasing Return on investment. Plus, we’ll exist when you really need us most: Our experts are continually moving out product updates and upgrades to adjust to a quick-altering compliance landscape. As well as your dedicated Customer Success Manager is waiting for responsive support.

[inextrixtechnologies]

Challenges while moving from legacy PBX to modern contact center software

Moving from one system to another is always a big decision, which includes multiple other smaller or bigger decisions to make. While you move the whole system to another one for any reason, the process has to be smooth. To keep things swimming, it is necessary to know the major roadblocks and challenges that you may face during the process. Knowing major challenges can help you be prepared to make the right moves. In this article, I will talk about how you can move from the legacy PBX system to the modern call center solution and common challenges you may face.

Knowing the major challenges can let you take the help of your call center software provider to keep the whole process seamless.

1. Major features needed in a software call center

There are many call center software providers across the globe offering different types of call center solutions. It may make your decision quite complicated while you are in the selection phase. It may sound easy, but you have to be conscious while choosing a call center solution for your business.

There are a few things that you must consider while selecting this software to move from a legacy PBX system:

-Basic features, which are must have

-Advanced features, which might be required now or in the future

-Single tenant or multi tenant call center dialer software

-On-premises or cloud contact center solutions 

-Single channel or omnichannel call center solution

Making the choice of software that fits present and future needs is crucial and it can be one of the biggest challenges you face. You need to keep budget and other constraints in mind while selecting the best call center software.

2. Hosted or on-premise software

A majority of contact center solutions are available as on-premise call center software or hosted solution. An on-premise call center dialer software system means you have purchased the licensed version of the software. If you choose a hosted solution, you can use it at a rental model by paying a monthly subscription fee.

Both, on-premise and hosted call center solutions have their own pros and cons. This can cause challenges in the selection process.

3. Decide between Migration and integration

The legacy PBX system and an omnichannel call center solution, both are different solutions. Both systems have some common and some different features to offer. Usually, a legacy PBX system is good in handling internal and at some level client communication. On the other hand, an outbound or inbound call center solution offers an amazing range of client communication features. 

At this point, many businesses get into the dilemma of whether to completely move from a legacy PBX system to the best call center software or integrate PBX into this new VoIP calling software.

There are many facts and challenges related to both of these systems. Commonly, the most confusing aspect is using the legacy PBX system for internal communication and using cloud contact center solutions for customer and prospective customer communication. With this model in mind, many businesses choose to integrate the PBX into the software call center.

The best option is migrating from legacy PBX to one of the best call center solutions to remove complexities related to the legacy system and also save your business from cost and intricacies related to maintaining and managing two different VoIP calling software solutions

4. Migration 

The most challenging part of the whole process is migration. There are so many businesses that get stuck here. Migration includes migration of all databases, records, etc. from the legacy PBX software to an outbound or inbound call center solution.

It may include some of the following challenges:

-Making a cluster solution or simple

-How to prevent data loss?

-Who will export and import data for migration?

-And more

Usually, taking the help of your provider is a recommended solution to get rid of migration-related challenges as most of them will be related to technical aspects.

5. Training 

Even if using modern contact center solutions is very easy because of a GUI-based solution, product training is a must. This software is quite different than a traditional PBX business communication system. Your provider will provide it once, but then your internal IT head needs to take care of making this training process simplified.

Different team members can have different grasping power. Some team members may not put the required effort to learn a new platform. 

It is necessary to define an effective training cycle to overcome all challenges related to training staff and making sure they understand the use of it correctly. The training cycle must also have a deadline to ensure you move from the old system to the new one.

6. Switching completely to the new system

There can be multiple challenges related to this simple-looking step. It is necessary to consider challenges related to switching all operations to the new system on a predefined deadline. Some challenges may include discomfort in using a new system in some staff members, technical challenges, etc. However, with the right team and mindset, this can also be achieved.

Concluding notes

If you have made a decision of moving from a legacy private branch exchange system to one of the best on-premise or hosted call center solutions, then bravo. You indeed have made the right decision as this is the time to use the best outbound or inbound call center solution for your business. 

The process of leaving a legacy system behind and moving to the whole new system may sound like a big deal, but with the right approach and mindset, it is not that tough. Of course, partnering with the right provider to take care of technical aspects related to migration is necessary. 

From a business perspective, you need to be aware of the major challenges that will come your way. I have already mentioned some of the most commonly occurring challenges in this article for you. Keep these challenges in mind from the very first step of selecting one of the best call center software solutions to carry out a migration process, training the team, and ensuring all team members move to the new system by leaving the old one behind.

[amithasan2019]

New and varied Android OS ! Puffin OS has arrived ! What Puffin OS Threat to Android ? Find out about Puffin OS

New and varied Android OS ! Puffin

 OS has arrived ! Puffin Os Phones

Some of us have heard or used the "Puffin" browser at least once in our lives. The "Puffin" browser is made by the American company CloudMosa. Compared to other conventional browsers, “Puffin browser offers more speed and security. By acquiring these two special features from the "Puffin" browser, CloudMosa created a mobile operating system called "Puffin OS".

Puffin OS originally created a new open source / platform mobile OS like Android using Android's source code Linux. They claim that they have used Avatar Technology in Puffin OS to transfer the workload of your local device to the cloud, so your device works much faster.

We all know that the price and performance of mobile are interrelated. For example, high configuration phones are more expensive and on the other hand, less expensive phones are less configurable and slow. The use of Avatar technology and the demand of Puffin OS, Puffin OS will enhance the performance of low-cost phones like expensive phones.

Puffin OS's main target is for low-cost handsets and developing markets, priced at $ 100 USD or less. According to CloudMosa, this will make their Puffin OS feature phone and less expensive Android phone faster and smoother.

Beta Stage

amzn_assoc_tracking_id = "failedboybd-20"; amzn_assoc_ad_mode = "manual"; amzn_assoc_ad_type = "smart"; amzn_assoc_marketplace = "amazon"; amzn_assoc_region = "US"; amzn_assoc_design = "enhanced_links"; amzn_assoc_asins = "B07XLGMM47"; amzn_assoc_placement = "adunit"; amzn_assoc_linkid = "3dbf5d30ea3fcbe5da9f4c20fc34076e"; Puffin OS is currently at Beta Stage, and can be flashed on a few devices such as: Redmi Go and Nokia One devices, and these devices are priced at $ 100 USD ($ 5) or less. Puffin OS currently targets low-config hardware and developing markets. Puffin OS will bring their Internet-enabled device to market because the performance of the Android Go device is not so good and the user interaction is very poor as the Nokia One device is a feature phone. So Puffin OS claims, Puffin OS will make less expensive phones faster and smoother like expensive phones.

Looks exactly like Android

amzn_assoc_tracking_id = "failedboybd-20"; amzn_assoc_ad_mode = "manual"; amzn_assoc_ad_type = "smart"; amzn_assoc_marketplace = "amazon"; amzn_assoc_region = "US"; amzn_assoc_design = "enhanced_links"; amzn_assoc_asins = "B0875GQSL1"; amzn_assoc_placement = "adunit"; amzn_assoc_linkid = "326f89071379381cbe6ba053e78ccb7b"; Since Puffin OS has created a new open platform mobile OS using Android's source code, its user interface looks exactly like Android. However, it has a nice home screen and notification panel. However, instead of using Google Play Store and other services of Google, they have used their own app store and have given some common Android apps as default apps, such as: Camera, some default pre-installed apps like Dialer.

Own app store

amzn_assoc_tracking_id = "failedboybd-20"; amzn_assoc_ad_mode = "manual"; amzn_assoc_ad_type = "smart"; amzn_assoc_marketplace = "amazon"; amzn_assoc_region = "US"; amzn_assoc_design = "enhanced_links"; amzn_assoc_asins = "B07HCZYW8W"; amzn_assoc_placement = "adunit"; amzn_assoc_linkid = "c2b98d04f761d5c5dd9be1ccfe8e0e20"; Instead of using the Google Play Store and other Google services on Puffin OS, they used their own App Store. As a result, if you want to install an app, you need to install their own App Store using the name Puffin Web Apps Store. And the apps are not like other common Android apps, the 'web app' has been used in Puffin OS. As a result, Puffin OS claims that phones with Puffin OS will work much faster.

Super fast installing

amzn_assoc_tracking_id = "failedboybd-20"; amzn_assoc_ad_mode = "manual"; amzn_assoc_ad_type = "smart"; amzn_assoc_marketplace = "amazon"; amzn_assoc_region = "US"; amzn_assoc_design = "enhanced_links"; amzn_assoc_asins = "B07HCZ6WGM"; amzn_assoc_placement = "adunit"; amzn_assoc_linkid = "c6824fa4150d4fdba8c3f817db197fc4";

Installing the app on Puffin OS is Super Duper Fast. Because I told you before, the web app is used on Puffin OS. As a result, only the Puffin App Store can be installed by clicking on the desired app and installing it.

App opening

amzn_assoc_tracking_id = "failedboybd-20"; amzn_assoc_ad_mode = "manual"; amzn_assoc_ad_type = "smart"; amzn_assoc_marketplace = "amazon"; amzn_assoc_region = "US"; amzn_assoc_design = "enhanced_links"; amzn_assoc_asins = "B07K98G8YW"; amzn_assoc_placement = "adunit"; amzn_assoc_linkid = "6d400bcaccd7f2db45184e67216ee034"; I have opened some apps on Android Go and Puffin OS as well. It seems to me that these two OS e are giving the same kind of performance. In some cases I see a little fast in the app opening on Android Go and in some cases a little fast in the Puffin OS app opening which is usually not obvious to the eye. App tapping like liking, reacting, etc. It seems to be working at the same time. So above all I think the performance of these two phones is almost the same.

Remote browser

amzn_assoc_tracking_id = "failedboybd-20"; amzn_assoc_ad_mode = "manual"; amzn_assoc_ad_type = "smart"; amzn_assoc_marketplace = "amazon"; amzn_assoc_region = "US"; amzn_assoc_design = "enhanced_links"; amzn_assoc_asins = "B07ZPC9QD4"; amzn_assoc_placement = "adunit"; amzn_assoc_linkid = "267e70313d108dbbf093cec863cd6a77";

The browsers we use, Firefox, Chrome, work in the traditional way. For example, if you want to access Twitter, type Twitter.com in the browser and after clicking the enter button, the browser connects to the Twitter server and displays the Twitter file from a few clusters of files in your browser, which is very straightforward. And Puffin OS claims this method is not very effective.

And so Puffing OS is adding a whole new technology to their OS called 'Remote Browser' and their new feature 'Remote Browser' is singing the praises of the technology. They claim that you can browse faster with remote browser. Let's see how their remote browser feature works. When you send a request from a browser to open a site, it will go directly to that site without first requesting a server set by Puffing and then finding all the files from this server will find the appropriate file and display it on your phone. Don't stress and your phone will be smoothed. This is what they are demanding.

Security and Privacy

amzn_assoc_tracking_id = "failedboybd-20"; amzn_assoc_ad_mode = "manual"; amzn_assoc_ad_type = "smart"; amzn_assoc_marketplace = "amazon"; amzn_assoc_region = "US"; amzn_assoc_design = "enhanced_links"; amzn_assoc_asins = "B07PXGQC1Q"; amzn_assoc_placement = "adunit"; amzn_assoc_linkid = "1b12005452745eaa742e243e8f18b265"; Although I like all the other aspects of Puffin OS, I have some concerns about its security and privacy. Since Puffing OS uses remote browsing technology, they have set up a server for this purpose, and for this reason all the information you have entered will be saved on their server, such as password, debit / credit card information, etc. Which, of course, made the video an overnight sensation. I saw a privacy policy from their web site that seemed too small and vague to me. When asked about this, they did not say anything about clearing the matter, only said that they would delete all user information after 100 days and ask to see their privacy policy which seemed too small and vague to me.

The last word

amzn_assoc_tracking_id = "failedboybd-20"; amzn_assoc_ad_mode = "manual"; amzn_assoc_ad_type = "smart"; amzn_assoc_marketplace = "amazon"; amzn_assoc_region = "US"; amzn_assoc_design = "enhanced_links"; amzn_assoc_asins = "B07XSRMKHY"; amzn_assoc_placement = "adunit"; amzn_assoc_linkid = "7bf77231f1cac00e30da048432e0a486"; The concept of Puffing OS is very good, such as: Bypassing web apps and workload to increase the performance of the device. But I think they have to work on a lot more to make their concept more robust. Because I've shown you before that the performance of Android GO and Puffin OS is almost the same. And because of their vague privacy policy and our important information saved on their servers, our valuable information can be hacked or leaked at any time. And for these reasons, only time will tell whether they will be able to cope with the Android operating system. But I really like this completely new type of OS system. I hope they can establish Puffin OS as a great mobile operating system through user data encryption, advanced technology app and more.

amzn_assoc_tracking_id = "failedboybd-20"; amzn_assoc_ad_mode = "manual"; amzn_assoc_ad_type = "smart"; amzn_assoc_marketplace = "amazon"; amzn_assoc_region = "US"; amzn_assoc_design = "enhanced_links"; amzn_assoc_asins = "B07XSQT4Q3"; amzn_assoc_placement = "adunit"; amzn_assoc_linkid = "c16170a241b151dc86040d48aa7c2e96";

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[bersiuniverse]

Hosted prophetic Dialer technology is totally clear to your users and your customers. Our system calls into your phones to attach together with your agents thus you ne’er pay long-distance charges! prophetic dialing on AN analog system would value thousands of greenbacks a month in phone company lines and would be close to not possible on a typical Business web association. All you wish to succeed with North American nation could be a pc, a headset, and a high-speed web association.

Support All information is unbroken non-public and secure victimization trade best hardware and software package configurations. All information is purged from our system once not required. we have a tendency to adhere to best practices once it involves keeping your client data safe and secure.

v dial is that the solely Hosted Dialer marketed as PCI-DSS Friendly and thus simple to integrate into your compliant infrastructure.

Features and Capabilities The agent interface works through an online browser to relinquish period of time data and practicality with nothing quite an online browser on the consumer pc. The management interface is additionally web-based and offers the power to look at several periods of time and outline reports likewise as several elaborate campaign and agent choices and settings. V Dial will operate as AN ACD for incoming calls or for nearer calls coming back from VDial departing fronters and even permits for remote agents work in from remote locations likewise as remote agents that will solely have a phone.

Agent Side: Ability to show a script for the agent to browse with pre-filled fields Ability to open a custom web content with useful information from the decision, per campaign Utilize each incoming and departing calls in one session (blended) Manually or mechanically decision up-to 2 alternative client numbers for a similar lead Schedule callbacks for any-agent or agent-specific Manual dial mode permits previewing of leads before dialing Remote agents will log in anyplace with simply a phone and an online browser Faster hangup and dispositioning of calls with one key press (HotKeys) The ability for agents to pick an intermission Code once they don’t seem to be active Web-based management of volume levels and mute capability Agent interface accessible in nine completely different languages! Manager Side: Ability to line a campaign to auto-dial and send live calls to accessible agents Ability to dial predictively {in a|during a|in AN exceedingly|in a very} campaign with an adaptative dialing rule Ability to transfer client calls/data to nearer on the native system or an overseas server Ability to open a custom web content with useful information from the decision, per campaign Ability to start out ANd stop recording an agent’s calls at any time Ability to mechanically record all calls Skills-based ranking and decision routing per incoming cluster and campaign Ability to line user levels and permissions surely options and campaigns The ability for managers to listen-in on agent conversations The ability for managers to enter conversations with agents and customers Web-based administration System-Wide Features: Definable Agent Wrapup-time per campaign Custom decision inclinations per campaign Custom info queries in campaign dialing Recycling of Busy calls at a specified interval while not resetting a listing Dialing with custom TimeZone restrictions together with per state and per day-of-the-week Dialing with electronic device Detection, conjointly enjoying a message for AM calls Multiple campaigns and lead-lists square measure attainable The option of a drop timer with safe-harbor message for independent agency compliance Variable drop decision share once dialing predictively for independent agency compliance Internal DNC list will optionally be activated per campaign Several periods of time and outline reports accessible Real-time campaign show screens 3rd party conferencing (with DTMF macros and variety presets) 3rd party blind decision transfer 3rd party conferencing with agent drop-off Custom Music-On-Hold and agent alert sound for incoming calls Ability to autodial campaigns to start out with a straightforward IVR then direct to agent Ability to broadcast dial to customers with a pre-recorded message Ability to park the client with custom music per campaign Ability to send a born decision to a voicemail box per campaign if no agent is offered Ability to line departing CallerID per campaign Ability to require incoming calls grabbing CallerID Ability to operate as AN ACD for incoming and fronter/closer verification decision CRM Integration V Dial integrates with CRM applications to supply a whole center resolution. you’ll be able to use your own in house applications, SugarCRM, or v tiger CRM that’s enclosed out-of-box. Vtiger could be a made client Relationship Management (CRM) tool that manages your client information from campaigns and results in the sale to client service.

CRM Options and Capabilities: SalesForce Automation Marketing Automation Activity Management Calendaring Customer Support and repair Inventory Management Security Management Email Integration V Dial will observe a customer’s account because the decision is forwarded to the agent supported the display or alternative data. once a buying deal is created the purchasers lead data will mechanically be inserted into the CRM wherever you’ll be able to set callbacks, place in client notes, support requests and far far more.

How will the Hosted Model Work? V Dial is intended to act with the Asterisk PBX telephone system to act as a whole inbound/outbound center suite. as a result of the server is in an exceeding state of the art information center with just about unlimited information measure, the prophetic dialing is finished from the server itself, saving you thousands on web or PRI connections vs premise.

With a hosted resolution your agents will log into our system from your native workplace or an overseas location. the method is sort of straightforward.

Step 1: The agent logs into the auto-dialer system via an online browser with their phone login ID and parole. this is often accustomed to decision the phone at their station. Step 2: The agent enters their username and parole for the auto-dialer net interface. this is often accustomed to gain access to the particular Agent Interface and amongst alternative things, tracks agent activity for reportage. Step 3: The agent phone can ring, pickup/answer and therefore the automobile Dialer system can show the agent interface and start passing calls!

[findmyfreelance]

Asterisk Support and Maintenance

Asterisk Support and Maintenance

Description: Complete configuration and Dialer Server maintenance1. Asterisk installation and configuration2. My…Category: Web, Software & ITRequired skills: mysql, asterisk, api development, cluster analysis, server administrationFixed Price budget: $250-$500Job type: PublicFreelancer Location: System.Collections.Generic.List`1[System.String] LEARN MORE HERE: Asterisk Support and Maintenance…