#SugarCRM Partner

[petalhost]

Empower Your Business with the Leading SugarCRM Hosting Provider India – Petalhost

In today's competitive digital landscape, customer relationship management (CRM) is the backbone of any successful business. One of the most reliable and flexible CRM solutions is SugarCRM, known for its adaptability and robust performance. For Indian businesses looking to deploy SugarCRM seamlessly, Petalhost emerges as the go-to SugarCRM Hosting Provider India. With top-tier infrastructure, unmatched support, and hosting plans tailored to your CRM needs, Petalhost ensures your business operations are efficient, secure, and future-ready.

Why Choose SugarCRM?

SugarCRM is an open-source platform that offers a complete customer relationship management system. It’s scalable, customizable, and suited for businesses of all sizes. Whether you're a startup managing new customer data or an enterprise looking to streamline your entire sales and support workflow, SugarCRM delivers the tools to manage customer interactions, drive sales, and improve overall productivity.

However, to unlock the full potential of SugarCRM, you need a hosting provider that understands its intricacies. That’s where Petalhost steps in.

Petalhost – Trusted SugarCRM Hosting Provider India

Petalhost is recognized as a reliable and performance-focused SugarCRM Hosting Provider India. We offer a hosting environment optimized specifically for SugarCRM, ensuring you get the best out of your CRM application. With high-speed servers, secure data handling, and easy deployment features, Petalhost takes the complexity out of CRM hosting.

Here’s why businesses across India trust Petalhost for SugarCRM hosting:

✅ Optimized Hosting Environment

Our servers are fine-tuned for SugarCRM. We provide pre-configured server environments that ensure faster load times, minimal downtime, and excellent scalability. Our one-click installation simplifies the setup process, getting you up and running in no time.

✅ Enterprise-Grade Security

Customer data is critical, and protecting it is our top priority. Petalhost offers built-in firewalls, SSL certificates, malware protection, and regular backups to secure your data and maintain GDPR compliance.

✅ 24/7 Expert Support

CRM tools are essential to your daily operations, and any disruption can cause business loss. That’s why we offer round-the-clock technical support with a team experienced in SugarCRM. Whether it’s installation, migration, or troubleshooting, we’ve got you covered.

✅ Scalable Plans for Every Business

From small businesses to large enterprises, Petalhost provides scalable hosting plans that grow with your business. You can upgrade your hosting resources anytime without affecting your CRM performance or data integrity.

✅ Affordable Pricing

As a leading SugarCRM Hosting Provider India, Petalhost combines premium features with cost-effective pricing. You get value-driven hosting solutions that don’t compromise on quality or performance.

✅ Localized Performance

Our data centers are strategically located to ensure low latency and fast loading speeds across India. This means your CRM operations are smooth, responsive, and efficient—regardless of your location.

Make the Smart Move with Petalhost

Choosing Petalhost as your SugarCRM Hosting Provider India means you're investing in a hosting partner that understands both your technical needs and your business goals. With years of experience in hosting mission-critical applications, we’re here to support your CRM journey every step of the way.

Start your SugarCRM hosting with Petalhost today and experience reliable performance, robust security, and unmatched customer support—all tailored for Indian businesses. Let us handle the technical side so you can focus on building stronger relationships with your customers.

Ready to Elevate Your CRM Experience? Choose Petalhost – the #1 SugarCRM Hosting Provider India.

[ambitsoft19]

Accelerating Business Growth with Ambit Software's Partnership with SugarCRM

In today’s fast-paced business environment, driving growth and staying ahead of the competition requires innovative solutions that streamline operations, enhance customer relationships, and provide valuable insights. Ambit Software, a leading IT solutions provider, has formed a strategic alliance with SugarCRM, a powerful customer relationship management (CRM) platform, to empower businesses with the tools they need to thrive in the digital age.

What is SugarCRM?

SugarCRM is a cloud-based CRM platform that helps organizations manage customer relationships, sales processes, and marketing efforts in one unified solution. With its flexible, scalable, and customizable nature, SugarCRM provides businesses with powerful tools to enhance productivity, deliver personalized customer experiences, and gain deeper insights into their operations.

Ambit Software’s Role as a SugarCRM Partner

As a certified SugarCRM partner, Ambit Software brings its extensive expertise in technology consulting and software solutions to ensure clients can fully leverage the capabilities of the SugarCRM platform. This partnership allows businesses to access tailored CRM solutions designed to meet their unique challenges, with the support of Ambit’s deep technical knowledge and customer-first approach.

Ambit Software specializes in delivering digital transformation services, and by collaborating with SugarCRM, they offer clients a seamless CRM implementation experience, from strategy and configuration to training and ongoing support. Their team of certified SugarCRM consultants is dedicated to helping organizations optimize customer relationships, automate processes, and drive measurable results.

Why Choose Ambit Software and SugarCRM?

Custom Solutions for Every Industry Whether you’re in healthcare, finance, retail, or manufacturing, Ambit Software understands the specific needs of various industries. By combining the flexibility of SugarCRM with Ambit’s customized solutions, businesses can implement CRM strategies that are perfectly aligned with their goals and objectives.

Seamless Integration With Ambit Software’s expertise in systems integration, businesses can seamlessly integrate SugarCRM with their existing tools and processes. This ensures that companies can maintain continuity across their operations, from sales and marketing to customer service and analytics.

Increased Efficiency and Productivity SugarCRM offers powerful automation features, and with Ambit Software’s support, companies can unlock the full potential of these tools. From lead management to customer service automation, organizations can streamline workflows and free up valuable time to focus on growth.

Data-Driven Decision Making SugarCRM’s robust analytics capabilities allow businesses to make informed, data-driven decisions. Ambit Software helps organizations harness these insights to fine-tune strategies, optimize sales and marketing efforts, and improve customer experiences.

Ongoing Support and Training Ambit Software goes beyond just implementing SugarCRM. They provide continuous support and training to ensure businesses can continue maximizing the value of their CRM system. With regular updates and a dedicated support team, companies can stay ahead of evolving market demands and enhance their CRM strategy over time.

The Future of CRM with Ambit Software and SugarCRM

As businesses face evolving customer expectations, rapid technological advancements, and the need for smarter, data-driven solutions, Ambit Software’s alliance with SugarCRM is paving the way for innovation. The partnership brings together cutting-edge CRM technology and Ambit’s expertise to help businesses remain competitive and deliver exceptional customer experiences.

SugarCRM’s focus on providing intelligent and personalized engagement is a natural fit with Ambit Software’s commitment to delivering customer-centric solutions. Together, they enable organizations to not only manage relationships but also drive growth, optimize operations, and improve overall performance.

How to Get Started

Are you ready to accelerate your business growth with a powerful CRM solution? Ambit Software’s team of certified SugarCRM experts is here to help. Whether you’re looking to implement SugarCRM for the first time or enhance your existing system, Ambit Software is your trusted partner in achieving CRM excellence.

To learn more about how Ambit Software and SugarCRM can transform your business visit https://www.ambitsoftware.com/ Contact us today. Our team will work with you to create a customized solution that fits your unique needs and drives results.

[crmdevelopment]

Expert SuiteCRM Customization Services | Taction Software Solutions

In today's dynamic business environment, Customer Relationship Management (CRM) systems are integral to managing customer interactions, streamlining processes, and ultimately driving sales growth. SuiteCRM, an open-source alternative to popular CRM platforms, offers extensive features that can be tailored to meet specific business needs. This article explores the customization capabilities of SuiteCRM and how Taction Software can assist organizations in optimizing their CRM usage.

Understanding SuiteCRM

SuiteCRM is a robust platform built on the foundations of SugarCRM Community Edition. It provides a wide range of modules including sales management, marketing, customer support, and reporting. Its open-source nature allows businesses to customize the system to fit their workflows, ensuring that they can manage customer relationships more effectively.

Why Customize SuiteCRM?

Unique Business Needs: No two businesses are the same, and their CRM needs will vary accordingly. Customization allows organizations to Tailor SuiteCRM to their specific processes, ensuring that the system aligns with business objectives.

Improved User Experience: A customized SuiteCRM can improve user adoption by making the interface more intuitive and relevant to the specific tasks employees need to perform. This can lead to increased productivity and satisfaction.

Enhanced Reporting: Custom fields, modules, and dashboards can be created to capture and analyze data that matters most to the organization. This ensures that decision-makers have access to the insights they need.

Integration with Other Tools: Businesses often rely on various applications for operations. Customization can facilitate seamless integration of SuiteCRM with other software, enabling a more holistic approach to managing customer relationships and data.

Customization Options in SuiteCRM

Module Customization: SuiteCRM allows the modification of existing modules or the creation of new ones. This can include adding fields, changing layouts, or creating entirely new functionalities that cater to specific business processes.

Workflows and Automation: Automating repetitive tasks is vital for increasing efficiency. With SuiteCRM, users can set up workflows that automate follow-ups, notifications, and other tasks based on predefined triggers.

Custom Dashboards: Tailoring dashboards to suit different roles within an organization helps users focus on relevant metrics and tasks. Custom dashboards can display key performance indicators specific to sales, marketing, or customer support teams.

Themes and User Interface: Customizing the look and feel of SuiteCRM can enhance user experience. Businesses can choose from various themes or create their own to ensure that the interface resonates with their brand identity.

Integrations: SuiteCRM seamlessly integrates with other applications such as email marketing tools, e-commerce platforms, and project management software. Custom integrations can be developed to ensure that data flows smoothly between systems.

Taction Software: Your Partner in SuiteCRM Customization

At Taction Software, we specialize in SuiteCRM customization and implementation. Our experienced team understands the nuances of various industries and can help you leverage the full potential of SuiteCRM. Our services include:

Assessment and Consultation: We assess your current CRM usage, identify pain points, and propose tailored solutions to enhance your setup.

Implementation and Migration: Our team guides you through the implementation process, ensuring a smooth transition from your existing systems to SuiteCRM.

Ongoing Support and Training: We provide ongoing support and training to ensure your team can fully utilize the customized CRM, maximizing ROI.

Custom Development: Whether it's unique modules, automated workflows, or complex integrations, we have the capabilities to develop custom solutions that meet your business needs.

Conclusion

Customizing SuiteCRM through Taction Software can transform how your organization manages customer relationships. By tailoring the platform to fit your unique requirements, you can improve efficiency, user experience, and overall business performance. If you’re ready to take your CRM to the next level, reach out to Taction Software today to explore how we can help you get the most out of SuiteCRM.

Taction Software

Contact Us

Usa and India

visit : https://tactionsoftware.com/suitecrm-customization/

Mobile :- +1 302-219-0001, +91-7827150289

Email :- info@tactionsoftware.com

Add- Suite D800 25420 Kyukendahl Rd

Tomball Texas USA 77375

Address :-  A-83, Sector-63,Noida, India

(UP) -201301

[healthcaremarketresearchsblog]

Healthcare CRM Market - Current Impact to Make Big Changes by 2030

The Insight Partners recently announced the release of the market research titled Healthcare CRM Market Outlook to 2030 | Share, Size, and Growth. The report is a stop solution for companies operating in the Healthcare CRM market. The report involves details on key segments, market players, precise market revenue statistics, and a roadmap that assists companies in advancing their offerings and preparing for the upcoming decade. Listing out the opportunities in the market, this report intends to prepare businesses for the market dynamics in an estimated period.

Is Investing in the Market Research Worth It?

Some businesses are just lucky to manage their performance without opting for market research, but these incidences are rare. Having information on longer sample sizes helps companies to eliminate bias and assumptions. As a result, entrepreneurs can make better decisions from the outset. Healthcare CRM Market report allows business to reduce their risks by offering a closer picture of consumer behavior, competition landscape, leading tactics, and risk management.

A trusted market researcher can guide you to not only avoid pitfalls but also help you devise production, marketing, and distribution tactics. With the right research methodologies, The Insight Partners is helping brands unlock revenue opportunities in the Healthcare CRM market.

If your business falls under any of these categories – Manufacturer, Supplier, Retailer, or Distributor, this syndicated Healthcare CRM market research has all that you need.

What are Key Offerings Under this Healthcare CRM Market Research?

Global Healthcare CRM market summary, current and future Healthcare CRM market size

Market Competition in Terms of Key Market Players, their Revenue, and their Share

Economic Impact on the Industry

Production, Revenue (value), Price Trend

Cost Investigation and Consumer Insights

Industrial Chain, Raw Material Sourcing Strategy, and Downstream Buyers

Production, Revenue (Value) by Geographical Segmentation

Marketing Strategy Comprehension, Distributors and Traders

Global Healthcare CRM Market Forecast

Study on Market Research Factors

Who are the Major Market Players in the Healthcare CRM Market?

Healthcare CRM market is all set to accommodate more companies and is foreseen to intensify market competition in coming years. Companies focus on consistent new launches and regional expansion can be outlined as dominant tactics. Healthcare CRM market giants have widespread reach which has favored them with a wide consumer base and subsequently increased their Healthcare CRM market share.

Report Attributes

Details

Segmental Coverage

Deployment Mode

Cloud Based On-Premise

Product Type

Operational CRM

Analytical CRM

Collaborative CRM

Application

Relationship Management

Case Management

Case Coordination

Community Outreach

Others

End User

North America

Europe

Asia Pacific

Middle East & Africa

South & Central America

and Geography

Regional and Country Coverage

North America (US, Canada, Mexico)

Europe (UK, Germany, France, Russia, Italy, Rest of Europe)

Asia Pacific (China, India, Japan, Australia, Rest of APAC)

South / South & Central America (Brazil, Argentina, Rest of South/South & Central America)

Middle East & Africa (South Africa, Saudi Arabia, UAE, Rest of MEA)

Market Leaders and Key Company Profiles

Pegasystems Inc

Sage Group Plc

IQVIA Holdings Inc

VerioMed Corp

Pipedrive Inc

WebMD Ignite Inc

Zendesk Inc

SugarCRM Inc

SAP SE

Veeva Systems Inc

Oracle Corp

ScienceSoft USA Corp

Microsoft Corp

Salesforce Inc

International Business Machines Corp

Other key companies 

What are Perks for Buyers?

The research will guide you in decisions and technology trends to adopt in the projected period.

Take effective Healthcare CRM market growth decisions and stay ahead of competitors

Improve product/services and marketing strategies.

Unlock suitable market entry tactics and ways to sustain in the market

Knowing market players can help you in planning future mergers and acquisitions

Visual representation of data by our team makes it easier to interpret and present the data further to investors, and your other stakeholders.

Do We Offer Customized Insights? Yes, We Do!

The The Insight Partners offer customized insights based on the client’s requirements. The following are some customizations our clients frequently ask for:

The Healthcare CRM market report can be customized based on specific regions/countries as per the intention of the business

The report production was facilitated as per the need and following the expected time frame

Insights and chapters tailored as per your requirements.

Depending on the preferences we may also accommodate changes in the current scope.

Author’s Bio:

Sunil Jadhav

Senior Market Research Expert at The Insight Partners

[singhkalpana007]

Outright Store is offering stellar service SugarCRM Consultants for your understanding of how quickly you can solve your queries at any time when you need it.

Explore more-: https://store.outrightcrm.com/sugarcrm-consultant/

[johnklok]

AppJetty Announces Strategic Partnership with Decidem

[Ahmedabad, 21st June, 2023] - AppJetty and Decidem are pleased to announce that they have partnered to combine AppJetty’s powerful business & technology solution with Decidem’s specialization in executive services, audit, and strategic planning. This collaboration aims to leverage the expertise of both companies to enhance the Dynamics product line offered by AppJetty.

Decidem is known for its exceptional services, and high-quality solutions that help customers optimize their resources and achieve significant economic gains. Decidem's commitment to provide executives with superior information system structure, and tools, aligns perfectly with AppJetty's mission of delivering cutting-edge Dynamics products and services.

"The collaboration between us and Biztech’s teams has been excellent. We feel like the ability to be able to help our customers in having better information system structure and tools," said Philippe Guy, founder of Decidem. 

With Decidem's deep industry knowledge and expertise, AppJetty can now expand its reach and provide an even broader range of solutions to its customers.

Maulik Shah, CEO of Biztech, said, "We are thrilled to partner with Decidem. Their extensive experience in finance management and information system will help us enhance Dynamics' offerings to new audiences.  This  collaboration will empower us to deliver exceptional products and services, and strengthen our position in the market." 

The partnership between AppJetty and Decidem is set to bring to the table a wealth of expertise, industry-leading solutions, and unrivaled customer support. Together, the two companies are committed to delivering cutting-edge Dynamics products and services, ensuring that businesses can optimize their operations and drive success.

About AppJetty:

AppJetty, a Biztech venture, is a leading software solutions provider specializing in a wide range of business software products for different technology platforms. They offer ready-to-use solutions and custom services for Dynamics 365 CE, SugarCRM, SuiteCRM, Magento, and Shopify, to name a few. For more information about AppJetty and its Dynamics products and services, please visit www.appjetty.com. 

About Decidem:

Decidem is a trusted company providing executive services, audit, and strategy planning. With a strong emphasis on information system architectures, Decidem assists organizations in optimizing resources and achieving substantial economic gains. To learn more about Decidem and its executive services, audit, and strategic planning solutions, please visit http://www.decidem.fr.

This Article is originally published on:

https://www.appjetty.com/blog/appjetty-decidem-dynamics-partnership/

[techaroha-blog]

About TECHAROHA - Block Chain and AI Partner

Techaroha is a Block chain and AI Company, company based in India (Mumbai) founder by Shailendra Bramhvanshi, Umesh Mahadik, Sagar Salukne in 2013.

Techaroha Provides services related to Block Chain and AI Applications. Techaroha technical team consist of Full Stack developer with expertise on Node Js, Angular Js, Solidity, Go Lang, Block Chain, AI, Hyperledger and Ethereum Smart Contract.

Functional expertise of Techaroha includes Crypto Currency, ICO, Crypto Currency Exchange, Margin Trading exchanges are few of the many functional expertise offered by Techaroha.

It provides IT services and solutions towards application development, product development, Mobile Application Development, Maintenance & Support, SugarCRM, PHP Development, and Sales Process Automation to its clients.

With “Customer Satisfaction” as our prime objective, our solutions are made for our customers and designed for our client’s needs, using industry standard methodologies and best of technologies which are value for money. Techaroha teams make sure the customer has goods ROI on their investment in software automation.

With its committed focus on new and emerging technologies, Techaroha has become one of the preferred solution providers of most of its customers in the web and internet domain, providing a comprehensive one stop solution in the areas of internet applications, customer relationship management of legacy systems.

Why Techaroha and its Strength

Techaroha policy is simple and clear. If you want to stay in Competition you need to be updated and should have an hands on latest technologies. And most important Team is the strength.

Techaroha recognizes the importance of disturbing new technologies. To get an edge over the market and competitors a dedicated team works towards the current trend in IT sector. Senior teams get the hands on new technologies, develops new POC. Then our training process starts. This ensures that development team is well aware of the technology and they have hands on experience with it.

Above process is the reason that Techaroha team has become one of the leading service provider of Block Chain and AI services. Team has delivered several projects in Block Chain technology. This include development of new crypto currency, new crypto currency exchange and few POC in Hyperledger. Techaroha has also launched 3 ICO for its clients which have performed great in the market.

Vision

Our Vision is to be a company of Technological Excellency in the field of Information and Technology. Techaroha wants to integrate Block Chain in to the daily life of People to bring trust, bring transparency and efficiency, help environment and reduce corruption. Techaroha aims to be one of top Block Chain Service Provider company in the coming time.

Mission

Our Mission is to work with our customers and help them to achieve their business goals through our IT services and solutions which will add value to their business. Developing software with high availability and security and help our clients to grow around the globe. Make technology like Block Chain and AI available to all.

For more details on our products and services, please feel free to visit us at AI Applications, artificial intelligence programming, blockchain applications, create your own cryptocurrency, hyperledger

[elisionvoipsolutions]

Why Should You Use VICIDial Customization Services from Elision?

VICIDial is a renowned call center solution. There are many call centers and businesses, which use this software around the globe. Being an open source solution, it is available for free. Unlike proprietary call center software, one does not need to buy a license to use this call center solution. If a call center has an in-house team of VICIDial experts, then there will be no investment except the hosting of the solution on the server or cloud. However, if the call center does not have an in-house team of experienced VICIDial engineers, then they need installation service from a company. 

VICIDial has good features to run inbound, outbound, and blended campaigns. However, it does not offer many competitive features and functionalities. Thus, along with VICIDial installation, call centers should also invest in VICIDial customization.

Elision Technologies Pvt. Ltd, more popularly known as Elision, is a leading VoIP company. It has expertise in different VoIP solutions, including, VICIDial: open source call center solution. The company can be the perfect partner to get any type of VICIDial customization. 

If you are wondering whether to use their VICIDial customization services or not, here are the top 4 reasons to use the same:

1. Team of VICIDial Experts

The company has been offering VICIDial customization services for many years. It has catered to hundreds of customers around the globe with its expertise in this software. Along with installation, it also offers customization services to build custom modules and custom functionality of this software. With these years of experience, Elision possesses the most experienced and expert team that can provide any kind of services in VICIDial. From custom development to API integration, Elision is capable of providing all types of VICIDial customization.

2. Has Developed Ready to Use Add-ons

With its years of experience in this open source call center software and proprietary call center solution, Elision has developed multiple solutions for VICIDial add-ons. Each add-on adds new functionality to the call center software. There are multiple add-ons, which are available to choose from based on their needs.

3. Specialize in All Types of Integrations

Elision also has strong hands in integrating any software or API in the VICIDial call center solution. It has already benefited many customers with call center CRM integration services for VICIDial solution. The company has offered integration of various CRM solutions with VICIDial such as:

VICIDial vTiger integration

VICIDial Zoho integration

VICIDial SugarCRM integration

VICIDial SuiteCRM integration

VICIDial Salesforce integration

And many more

The company also integrates different APIs such as:

SMS APIs

Email APIs

Payment gateways APIs

Custom APIs

And more

Elision has experience in integrating different APIs in the VICIDial call center solution.

In a nutshell, Elision is a one-stop solution for all types of VICIDial customization and other needs. By adding added functionalities, call centers can leverage added advantages. To explore more details about their offerings and readymade add-ons developed for the VICIDial call center solution, please visit

https://www.elisiontec.com/vicidial-goautodial-solution/

[minditsystems]

SugarCRM Developers

Businesses will be enhanced with the power of the CRM system by integrating robust tools with SugarCRM. Our expert SugarCRM developers can customize your application to any level, which will assist you in developing an absolutely unique solution to meet very specifics business needs.

Our Sugar CRM developers create easy and web-based solutions, which are intuitive in nature. There is no need to have any previous knowledge or experience in order to use our system. There are various development tools available that can be integrated to give your business a powerful solution and match your expectations along with those of your customers.

Sugar CRM provides great flexibility along with the ability to cover numerous business requirements for managing customer communication, sales growth, improved customer experience, and drives more effective marketing campaigns. Sugar CRM helps you in creating a conversion about your brand, with your customers. As a sugar CRM partner, Mind IT Systems help businesses in enhancing the sales, marketing, and service processes for better results and more effectiveness.

Your business will be enhanced with the power of the CRM system by integrating robust tools with Sugar CRM. Mind IT has various development tools available that can be integrated to give your business a powerful solution.

To know more about SugarCRM Developers or to talk to our experts' visit: https://www.minditsystems.com/sugarcrm-developers/

[mmorellm]

Open Source Definitely Changed Storage Industry With Linux and other technologies and products, it impacts all areas. By Philippe Nicolas | February 16, 2021 at 2:23 pm It’s not a breaking news but the impact of open source in the storage industry was and is just huge and won’t be reduced just the opposite. For a simple reason, the developers community is the largest one and adoption is so wide. Some people see this as a threat and others consider the model as a democratic effort believing in another approach. Let’s dig a bit. First outside of storage, here is the list some open source software (OSS) projects that we use every day directly or indirectly: Linux and FreeBSD of course, Kubernetes, OpenStack, Git, KVM, Python, PHP, HTTP server, Hadoop, Spark, Lucene, Elasticsearch (dual license), MySQL, PostgreSQL, SQLite, Cassandra, Redis, MongoDB (under SSPL), TensorFlow, Zookeeper or some famous tools and products like Thunderbird, OpenOffice, LibreOffice or SugarCRM. The list is of course super long, very diverse and ubiquitous in our world. Some of these projects initiated some wave of companies creation as they anticipate market creation and potentially domination. Among them, there are Cloudera and Hortonworks, both came public, promoting Hadoop and they merged in 2019. MariaDB as a fork of MySQL and MySQL of course later acquired by Oracle. DataStax for Cassandra but it turns out that this is not always a safe destiny … Coldago Research estimated that the entire open source industry will represent $27+ billion in 2021 and will pass the barrier of $35 billion in 2024. Historically one of the roots came from the Unix – Linux transition. In fact, Unix was largely used and adopted but represented a certain price and the source code cost was significant, even prohibitive. Projects like Minix and Linux developed and studied at universities and research centers generated tons of users and adopters with many of them being contributors. Is it similar to a religion, probably not but for sure a philosophy. Red Hat, founded in 1993, has demonstrated that open source business could be big and ready for a long run, the company did its IPO in 1999 and had an annual run rate around $3 billion. The firm was acquired by IBM in 2019 for $34 billion, amazing right. Canonical, SUSE, Debian and a few others also show interesting development paths as companies or as communities. Before that shift, software developments were essentially applications as system software meant cost and high costs. Also a startup didn’t buy software with the VC money they raised as it could be seen as suicide outside of their mission. All these contribute to the open source wave in all directions. On the storage side, Linux invited students, research centers, communities and start-ups to develop system software and especially block storage approach and file system and others like object storage software. Thus we all know many storage software start-ups who leveraged Linux to offer such new storage models. We didn’t see lots of block storage as a whole but more open source operating system with block (SCSI based) storage included. This is bit different for file and object storage with plenty of offerings. On the file storage side, the list is significant with disk file systems and distributed ones, the latter having multiple sub-segments as well. Below is a pretty long list of OSS in the storage world. Block Storage Linux-LIO, Linux SCST & TGT, Open-iSCSI, Ceph RBD, OpenZFS, NexentaStor (Community Ed.), Openfiler, Chelsio iSCSI, Open vStorage, CoprHD, OpenStack Cinder File Storage Disk File Systems: XFS, OpenZFS, Reiser4 (ReiserFS), ext2/3/4 Distributed File Systems (including cluster, NAS and parallel to simplify the list): Lustre, BeeGFS, CephFS, LizardFS, MooseFS, RozoFS, XtreemFS, CohortFS, OrangeFS (PVFS2), Ganesha, Samba, Openfiler, HDFS, Quantcast, Sheepdog, GlusterFS, JuiceFS, ScoutFS, Red Hat GFS2, GekkoFS, OpenStack Manila Object Storage Ceph RADOS, MinIO, Seagate CORTX, OpenStack Swift, Intel DAOS Other data management and storage related projects TAR, rsync, OwnCloud, FileZilla, iRODS, Amanda, Bacula, Duplicati, KubeDR, Velero, Pydio, Grau Data OpenArchive The impact of open source is obvious both on commercial software but also on other emergent or small OSS footprint. By impact we mean disrupting established market positions with radical new approach. It is illustrated as well by commercial software embedding open source pieces or famous largely adopted open source product that prevent some initiatives to take off. Among all these scenario, we can list XFS, OpenZFS, Ceph and MinIO that shake commercial models and were even chosen by vendors that don’t need to develop themselves or sign any OEM deal with potential partners. Again as we said in the past many times, the Build, Buy or Partner model is also a reality in that world. To extend these examples, Ceph is recommended to be deployed with XFS disk file system for OSDs like OpenStack Swift. As these last few examples show, obviously open source projets leverage other open source ones, commercial software similarly but we never saw an open source project leveraging a commercial one. This is a bit antinomic. This acts as a trigger to start a development of an open source project offering same functions. OpenZFS is also used by Delphix, Oracle and in TrueNAS. MinIO is chosen by iXsystems embedded in TrueNAS, Datera, Humio, Robin.IO, McKesson, MapR (now HPE), Nutanix, Pavilion Data, Portworx (now Pure Storage), Qumulo, Splunk, Cisco, VMware or Ugloo to name a few. SoftIron leverages Ceph and build optimized tailored systems around it. The list is long … and we all have several examples in mind. Open source players promote their solutions essentially around a community and enterprise editions, the difference being the support fee, the patches policies, features differences and of course final subscription fees. As we know, innovations come often from small agile players with a real difficulties to approach large customers and with doubt about their longevity. Choosing the OSS path is a way to be embedded and selected by larger providers or users directly, it implies some key questions around business models. Another dimension of the impact on commercial software is related to the behaviors from universities or research centers. They prefer to increase budget to hardware and reduce software one by using open source. These entities have many skilled people, potentially time, to develop and extend open source project and contribute back to communities. They see, in that way to work, a positive and virtuous cycle, everyone feeding others. Thus they reach new levels of performance gaining capacity, computing power … finally a decision understandable under budget constraints and pressure. Ceph was started during Sage Weil thesis at UCSC sponsored by the Advanced Simulation and Computing Program (ASC), including Sandia National Laboratories (SNL), Lawrence Livermore National Laboratory (LLNL) and Los Alamos National Laboratory (LANL). There is a lot of this, famous example is Lustre but also MarFS from LANL, GekkoFS from University of Mainz, Germany, associated with the Barcelona Supercomputing Center or BeeGFS, formerly FhGFS, developed by the Fraunhofer Center for High Performance Computing in Germany as well. Lustre was initiated by Peter Braam in 1999 at Carnegie Mellon University. Projects popped up everywhere. Collaboration software as an extension to storage see similar behaviors. OwnCloud, an open source file sharing and collaboration software, is used and chosen by many universities and large education sites. At the same time, choosing open source components or products as a wish of independence doesn’t provide any kind of life guarantee. Rremember examples such HDFS, GlusterFS, OpenIO, NexentaStor or Redcurrant. Some of them got acquired or disappeared and create issue for users but for sure opportunities for other players watching that space carefully. Some initiatives exist to secure software if some doubt about future appear on the table. The SDS wave, a bit like the LMAP (Linux, MySQL, Apache web server and PHP) had a serious impact of commercial software as well as several open source players or solutions jumped into that generating a significant pricing erosion. This initiative, good for users, continues to reduce also differentiators among players and it became tougher to notice differences. In addition, Internet giants played a major role in open source development. They have talent, large teams, time and money and can spend time developing software that fit perfectly their need. They also control communities acting in such way as they put seeds in many directions. The other reason is the difficulty to find commercial software that can scale to their need. In other words, a commercial software can scale to the large corporation needs but reaches some limits for a large internet player. Historically these organizations really redefined scalability objectives with new designs and approaches not found or possible with commercial software. We all have example in mind and in storage Google File System is a classic one or Haystack at Facebook. Also large vendors with internal projects that suddenly appear and donated as open source to boost community effort and try to trigger some market traction and partnerships, this is the case of Intel DAOS. Open source is immediately associated with various licenses models and this is the complex aspect about source code as it continues to create difficulties for some people and entities that impact projects future. One about ZFS or even Java were well covered in the press at that time. We invite readers to check their preferred page for that or at least visit the Wikipedia one or this one with the full table on the appendix page. Immediately associated with licenses are the communities, organizations or foundations and we can mention some of them here as the list is pretty long: Apache Software Foundation, Cloud Native Computing Foundation, Eclipse Foundation, Free Software Foundation, FreeBSD Foundation, Mozilla Foundation or Linux Foundation … and again Wikipedia represents a good source to start.

Open Source Definitely Changed Storage Industry - StorageNewsletter

[martechcube]

SugarCRM Inc. today deepened its commitment to cloud-based customer experience as an Amazon Web Services (AWS) Advanced Technology Partner within the AWS Partner Network (APN).  Sugar recently launched a new integration with Amazon Connect, an easy-to-use omnichannel cloud contact center that helps companies provide superior customer service at a lower cost. AWS is a strategic component of Sugar’s time-aware CX platform, enabling scalability, security, and accelerated innovation.

[myteamwave-blog]

Choosing A CRM System Is Like Buying A Garden Hose

The other day I went into Home Depot to purchase a backyard hose. Ever do this? All I wanted was a commoner backyard hose. Except it wasn't so simple. I found that Home Depot actually sold dozens of different types of backyard hoses. There are fifty buttocks stockings and hundred buttocks hoses. There are stockings on wheels. There are vinyl hoses and gum hoses. There are pantyhose made by Flexogen, Craftsmen and Teknor. And the prices mount from $11 to $82. This is the problem with our society. There are too dozens backyard pantyhose to choose from.

This complexity taught me what it feels like when a small company holder is observing for the prerogative hosted Customer Relationship Management (CRM) diagram for his business. There are dozens of good CRM perseverance on the market today. Just like there are many of good pantyhose available for sale at Home Depot. Unless you're a full time gardener you're really not going to know which is the best stockings for your needs. And unless you're in the CRM undertaking you'll be just as clueless when it comes time to research CRM applications.

What is a CRM application, you ask? That's the easy part. It's a database. Of escape and boldness that do undertaking with your company. A good CRM database ensures that nothing falls through the cracks and you don't look like a dope.

By not dropping through cracks, I mean that the database keeps smell of anything pending for a customer, ISP or partner. Calls to be made. Appointments scheduled. Forecasted sales. Potential opportunities. Outstanding quotes. Open service issues. A good CRM plan has calendars, disorder lists and forms so that this sort of idiot doesn't spill through the cracks. It has reminders and automatic emails. It has the situation to timetable follow-ups for others in your company. And all this information should be shared among your employees. Nothing gets forgotten. Nothing gets left out.

And you shouldn't look like a dope either. Because there's nothing worse than when a salesman innocently calls a clients to promote your new manufacture yet he doesn't know that the same buyer is furious with an ongoing service issue. So your CRM summary should be able to flavors a history of phone calls, appointments, emails and other activities with each and every fellow who does boldness with your company. You should be able to run reports on these activities. You should be able to communicate by herds wisdom or emails to a flights of buyer all sharing common intelligence so that you can send them an alert when there's a shutter issue approx a output they purchased or a aviation poster to everyone who has blue eyes, glade hair and energy in Michigan if that's the apoplexy of entity you like to track.

That's what a good CRM sketch does. And if you're observing for a CRM submissiveness for your company, allow me be your gardener here. So you won't get hosed. I'm departing to recommend my appetites hosted CRM applications.

Please remember that stealing a hosted CRM system is a cultural decision. The benefits of a hosted system are many: they are generally quick to get up and running, can be accessed from anywhere and require less way up front to get started. But be careful - some of the business owners I know are concerned approx the downsides: among them is that your espionage is hosted by someone else outside of your undertaking and the long designation spoil (which usually involves giving monthly commission per user) tends to be significantly higher than just buying a conscription outright.

Hosted persistence have grown in commonness over the years. I recommend five. They are: Salesforce.com, SugarCRM, Microsoft Dynamics - CRM, Highrise and ZohoCRM. Of these, my boldness sells Microsoft CRM and ZohoCRM. But I love the others too - I just don't have enough provision to be able to service them. All of these persistence have the features mentioned above that ensures nothing will tumble the cracks and you won't be observing like a dope.

Salesforce.com is the rubbish well known of the escape - it's mature, well written, easy to use and extremely popular. I like the achievement that they have their own passionate developer community and pillar and its surveyors boldness is publicly held and a intention breaths in the industry. Reporting is fantastic and its service and cooperation supplies are among the best in the business. But be careful - there are small business offering but to get the full benefits you tins spend as scads as $125 per month per user for the product which tins be prohibitive for a sty of companies.

SugarCRM is very similar to Salesforce.com but it's priced much lower at only closely $50 per month per user. There are three big advantages to buying SugarCRM. For starters, the firm is trying hard to build a equivalent channel so vitality exploiter can have local nourishment and training. By comparison, numbering of the hosted tenacity I've come across are sold and serviced directly by the software maker. SugarCRM offers both a hosted and an in-house alias for those that proceeding to choose. So if you're not happy with the hosted environment you're not stuck. But the biggest odds to SugarCRM? They provide source code with their product. This provision that if you indispensability to integrate your plot with other systems, like your website or auditing database or if you scantiness to perform complex customizations (and have the proficiency to do so) you tins dig into the bowels of SugarCRM to type it do exactly what you avoidance it to do.

My undertaking sells Microsoft CRM Online so we know all roughly the good, insult and ugly roughly this offering. What's good? The $44 per month per exploiter price, its Microsoft Outlook interface, Microsoft's large channel of Certified Advisors like (ahem) us and its full CRM feature outline type it a mature plectrum for anyone observing for a Microsoft-based solution. What's bad? Microsoft has been playing catch-up with this product and experimentation to policy it as a better chance to Salesforce.com, its archrival in this space. So although the features are fine for a small company, its customizability is lacking. But that's about to innovations - Microsoft is releasing its 2011 elucidation shortly which will be as customizable as its on presupposition colonization and, more importantly as Salesforce.com. They'll also back it with a huge marketing and rod effort. As a (ahem) Certified Advisor of Microsoft CRM since 2005 I can attest that the region around this output has grown a ton over the past few years. I'm a fan.

The finish two hosted stubbornness are great for small workgroups (less than ten people) who shortage to get a commoner but powerful CRM up and jostling quickly.

ZohoCRM is only $25 per month per user (it's free for the first three exploiter with a few less features) and, to me, is a poor man's Salesforce.com. That's why my company offers this product: our buyer tend to be mostly poor, particularly around the time our bills come due. Zoho has won many awards in the perseverance and has a full batteries of features to type sure nothing falls through the cracks and no one look like a dope. It integrates with Outlook and Google Apps. And it's fraction of a suite of Zoho goods for performance projects, documents, billing and other tasks. Zoho is not as customizable as some of the other tenacity discussed above. And its cause draw crowd of its demeanor and all of its subsistence from India which can sometimes be a little frustrating. But our buyer using it aren't complaining. The compensation is justness and the software whipping well.

Highrise is a sweet, little CRM humility made by the good people at 37 Signals. Highrise is super affordable, costing only $24 per month for 6 exploiter and up to $149 per month for unlimited users. I like Highrise because it's a simple liaison manager that happenings with a bunch of other hosted industry for customer service, sales and marketing and company productivity. There's a programming interface for further customization, and nice little iPhone app too. Plus I'm a big supporter of 37 Signals' Basecamp software for directing projects which is very much like Highrise. The downsides? Highrise is at its intents just a conspiracy steward and it's still in its early years compared to some of the others commodities I discussed. It's a handling in progress. But I have faith in the firm who type it.

See? Now you know which hosted CRM request to look at and now you have a good goal which is best for your firm too. But here's some more good news for you. I'm not that pimply youngsters from the weapons section who'd rather be home listening to Jay-Z then helping a customer select the release backyard hose. I'm the short little bald doc from suburbia who IS serving you choose the cheek hosted CRM plan for your business. I craving I had this whipping of approval when I was looking for that backyard hose! And I hunger I had some Purell after shock fins with that kid at Home Depot too.

For more info [ http://teamwave.com/basecamp-3-alternative ] visit our site.

[teckview-blog]

Salesforce Sales Cloud Lightning Professional

Salesforce is known as one of the first companies to offer customer relationship management (CRM) technology and helped make the concept known in the industry. Since then, Salesforce added to its impressive success by extending its offerings beyond CRM. The company's core product, Salesforce Sales Cloud (starts at $25 per user per month), offers plenty of CRM capabilities, and the prices scale up according to each tier's capabilities. Salesforce easily leads the market when it comes to cutting-edge CRM features and offers a deep suite of easily integrated Salesforce back-office apps and an impressive ecosystem of value-add partners, too. With these strong points, Salesforce earns an Editors' Choice honor in our CRM roundup along with Apptivo CRM and Zoho CRM. While the Sales Cloud is where the CRM product lives, we tested the version that costs $75 per user per month, which is called the Lightning Professional tier. This tier is deployed as a cloud service and includes Salesforce Lightning technology, which allows for deeper customization around each customer's unique workflows. The Lightning Professional tier sports a streamlined sales pipeline, lead management features, instant alert and best practice recommendation pop-ups, and improved drag-and-drop dashboard functionality. The company's Salesforce Einstein Analytics product uses artificial intelligence (AI) to automate time-consuming tasks that occupy sales teams, such as data entry, lead scoring, and forecasting. You can add Einstein to a Salesforce Lightning implementation for an additional monthly subscription cost. All that makes for a great platform, but Zoho CRM, another top pick, offers many of the same customization options and even some of the advanced features at a far lower cost. If you don't need all of the features Salesforce has, remember that the CRM space is large enough that it can pay to look around.

Salesforce Pricing

Salesforce started as a CRM company, but now has many different Software-as-a-Service (SaaS) offerings, which can make it confusing to get started. For this review, we tested Sales Cloud, the Salesforce automation and CRM software. Service Cloud is a separate product intended for running a customer service desk. Marketing Cloud provides email marketing and campaign management, Community Cloud enables customer self-service, and Einstein Analytics offers business intelligence and analytics. The Salesforce Platform lets you build apps without coding expertise, Lightning Data cleans leads and contacts, and Pardot offers marketing automation. Finally, Chatter is the social network for the organization. There are several tiers within Sales Cloud: Salesforce Essentials, Lightning Professional, Lightning Enterprise, and Lightning Unlimited. The Essentials plan ($25 per user per month billed annually) offers sales and marketing for up to 10 users. It comes with guided onboarding, account and contact management, opportunity monitoring, lead scoring and assignment, email and event tracking, customizable reports and dashboards, and mobile access. It's relatively basic feature-wise, so you should consider cheaper and easier-to-use options such as PipelineDeals or Zoho CRM if this is all you need. The Lightning Professional plan we reviewed ($75 per user per month with annual subscription) has no user limits and offers campaigns, customizable dashboards, products, quotes and orders, mass email, and role-based access for users. This plan is the one best suited for small businesses, and it has some advanced features, such as collaborative forecasts. Overall, however, it feels expensive compared with other software. Based on price alone, it's still tempting to go with the $12 per user per month Zoho CRM, though once you dig in, you'll find that there are some under-the-hood reasons that more than justify paying more for Salesforce. The Lightning Enterprise plan ($150 per user per month with annual subscription) is the company's most popular and shows why Salesforce is still at the top of the heap. Along with all of the features mentioned above, this level includes workflow and approval automation, report history tracking, enterprise territory management, profile pages, custom app development, and access to the web services API. The Enterprise plan also includes Salesforce Identity and Salesforce AppExchange. The former allows for single sign-on to all enterprise apps, and the latter is for creating a corporate app store.

The Lightning Unlimited plan ($300 per user per month with annual subscription) allows unlimited customizations, multiple sandboxes, custom apps, 24/7 toll-free support, and unlimited training. If you need Service Cloud, you can get it with the Unlimited edition.

Setup and User Experience

Salesforce offers a free 30-day trial of its software, which we think should be the industry standard. Sales processes can be complicated enough that you want sufficient time to step through all phases to be sure you are comfortable with how the software works. As with Insightly CRM, you don't need a credit card to sign up for the trial; if you don't buy a plan at trial's end, make sure you export your data. Salesforce has a robust import/export tool to simplify this process. To cancel your account, you need to contact your account manager over the phone. The good thing is that there are no cancellation fees, and you get a refund of the unused portion. After signing up for the trial, a prompt asks what your role in the organization is: sales representative, company owner, IT professional, sales manager, and so on. Answering this question helps Salesforce customize the product tour to show applicable features, which is a simple but powerful way to get users started. On the left-hand side of the screen is a tray marked Walkthrough, which lists tasks you should perform. These helpful pathways for new users include creating a custom dashboard, integrating with other apps, and managing your pipeline. The Getting Started tab also takes you to a video tutorial and a PDF of the user guide, as well as the links to download the mobile app from the App Store or Google Play. The Lightning dashboard is well organized, with menu options at the top in a tabbed interface. The Home tab displays the news feed, with updates and notes from other users as well as lists of tasks and scheduled activities. The bottom half of the screen shows a dashboard that you can customize via drag-and-drop. By default, you can see graphs showing your pipeline, number of open activities, and closed sales.

The bottom section of the page shows your tasks and calendar with scheduled events. You can customize this page completely, and move objects or add widgets to create a self-contained sales experience. The interface makes Salesforce easier to navigate and puts every aspect of the contact, lead, sales, and deal process in one place for business users. The rest of the menu is fairly standard: Contacts, Accounts, Leads, Opportunities, Reports, Dashboards, Chatter, Files, Products, and Forecasts. You can create new tabs to bubble up specific tasks to the top level, which is helpful if there are pages you go to regularly. A universal search bar is at the top of the screen. It's unobtrusive, so it doesn't feel like it's taking up valuable real estate.

Users and Contacts

As the administrator, you create new users under Setup. To do so, you need to provide the name, an email address, a username, and the user's role. Salesforce makes it easy to track the number of users you are allowed to have under your license. Admins can create users who use only Chatter and don't count toward the number of paid Salesforce users, which is an excellent cost-saving detail—you can have non-sales and marketing personnel using Chatter without driving up licensing costs. A bulk edit page is handy for creating multiple users at once with basic information. The new user's page notes whether the user can access data offline, use mobile devices, or have access to forecasts. The Color-Blind Palette on Charts checkbox is particularly clever—this is a company thinking about the best way to get data to all its users. You can define roles to restrict what kind of data each user can see and the sort of tasks he or she can perform. The admin also has a simple way to send a mass email to all the users, a useful feature if you need to, say, notify all employees of downtime.

If you integrate your account with Google G Suite or Microsoft Exchange, you will see all your contacts listed under the Contacts tab. There is a simple New Contact button if you want to create a new one manually, or you can import data from other sources via a comma-delimited file.

Salesforce Sales Dashboard

You can see contacts belonging to everyone across the organization in All Contacts, or look at your own list under My Contacts. You can easily click on users and add them to new opportunities. When you click on a contact to view the record, you see the contact information, all open activities, activity history, saved emails, and files attached to the record. The status update box for the news feed can also be used to add notes about the contact. You don't have to scroll to the bottom to see all the open activities; rather, you can hover over the quick links at the top of the record. Like the dashboard and everything else on this platform, this page's look is customizable. SugarCRM is the only other CRM software we've tested with this level of customization, although Zoho CRM comes close.

A big focus for Salesforce is its Einstein AI platform, which includes Einstein Activity Capture, Einstein Email Insights, Einstein Lead Scoring, Einstein Opportunity Scoring, and Einstein Forecasting. Activity Capture automatically pulls customer interactions from a user's email and calendar so entries are up to date. It also has a calendar manager for easy scheduling without switching between software. Email Insights uses natural language processing to surface emails, recommend responses, and bring reps to "inbox zero" much faster. Likewise, the Lead and Opportunity Scoring tools use machine learning to prioritize the user's time. Finally, Forecasting mines your Salesforce data to help your company see what's on the horizon. You can track accounts, leads, and opportunities under each tab. Salesforce provides a consistent interface for creating accounts, leads, and opportunities, making it easy to use the platform after the initial learning curve. Each tab points you to detailed reports so you can see status at a glance, which is a nice touch.

Lead Management

Salesforce also offers quality lead management. Creating a lead generates a task by default, but you can create other tasks and activities. You can also automate your workflow so that it always assigns certain leads to the same user or automatically creates tasks when you add new opportunities.

Sales and Lead Generation are two separate apps, although the UI is, as mentioned before, similar enough to make it easy to switch from one to the other. You also have access to the same data—the listing of leads, accounts, and so forth in the Sales app will be reflected in the Lead Generation app. The difference is in some of the tabbed features that are available. For example, the Sales app includes tabs for Notes, Tasks, and other activities, while the more narrowly focused Lead Generation app has one for Campaigns. Being able to filter your view to prioritize leads is essential. You can also see your list of leads either as a traditional list table or as a Kanban table, making it easy to move leads along your pipeline. A significant source of analytics is Sales Cloud Einstein Lead Scoring, which uses the Salesforce Einstein Analytics Platform to score each lead. It uses historical data from your company to discern success patterns. (To use Lead Scoring, you need to be using Sales Cloud Lightning.) Salesforce recommends that, in order for lead scoring to work, the company should have had at least 1,000 leads created in the past six months, with a minimum of 120 conversions. Sales Cadences let businesses create customized activity sequences to guide reps through the prospecting process. Lead scoring is especially useful for large operations, which can have higher-scoring leads (indicating a higher likelihood of conversion) sent automatically to more experienced salespeople. Smaller organizations can use the ratings to sort their lists of leads (available as part of Sales Cloud) and decide whom to contact first. Similarly, Einstein Opportunity Scoring keeps sales reps on top of low-performing opportunities. Einstein Opportunity Insights gives reps a close look at successful and at-risk opportunities.

Reporting and Third-Party Integration

Salesforce Sales Cloud Lightning Professional lets you have multiple dashboards, each assigned to its own data set. The Sales Executive dashboard can display the current pipeline by product family, recent sales activity, the biggest deals on the board right now, and neglected accounts. The Marketing Executive dashboard can focus on unspent marketing dollars and the current pipeline by account type. Users can sort the top three marketing channels by total value opportunities for each and leads driven in by campaign for the current quarter. Here you can create custom reports as summaries, tables, or matrices. In comparison, Pipedrive CRM offers a workflow-based dashboard geared specifically at the sales pipeline, showing a straightforward way to track deals and activities but without as many built-in features or reporting. Zoho CRM also does a good job of customizing the dashboard to display data analytics, but not to the scale that Salesforce does.

Salesforce Pipeline Board

Salesforce has one of the largest third-party app marketplaces. You will likely be able to integrate the CRM with every business app you use, including QuickBooks, RightSignature, and Zendesk. Launched in 2006, the Salesforce AppExchange now offers more than 5,000 available apps and, according to Salesforce, has facilitated more than 6.5 million business app deployments. At the Professional, Enterprise, and Unlimited tiers, there is also a wealth of add-ons available to layer additional functionality atop the business CRM experience. The SalesforceIQ Inbox gives users a suite of mobile and desktop productivity apps, including email and calendar integrations with smart reminders of pressing deals and leads. Einstein Analytics adds more business intelligence (BI) to the sales process with natively integrated dashboards showing quarterly and year-over-year performance, risk indicators, and forecast metrics through its pipeline trending functionality. Another useful add-on is called Salesforce CPQ (Configure, Price, Quote), an automated quote-to-cash engine for configuring products and pricing for cross-sells, up-sells, contract and proposal generation, and billing processing of invoices and payments. Salesforce Billing enables seamless subscription renewals, contract renewals, and flexible invoicing. The list of add-ons goes on and on, and they all cost somewhere between $25 and $75 each for the basic functionality. These costs can add up quickly on top of the premium you're already paying for Salesforce, but for specific use cases, the add-ons can make a valuable addition to your CRM capabilities. For social media, Salesforce has Chatter, its social networking platform. Chatter lets you set up a profile and update your colleagues on your status; a Share button sits at the top right side of the main page. You use Chatter to update project status or give other users notes on a lead, opportunity, or account. Nearly everything you can do on the website can be done on Salesforce's mobile apps for iOS and Android, which puts it head and shoulders above the competition. Insightly, for example, only lets you look up contact details on its mobile app. Salesforce's support options are stellar as well. You can fill out a form on the site, call the toll-free phone number, or look at the help tips dispersed throughout the software. You also have the option to log into Salesforce Success, a support portal that gives you access to training videos, webcasts, knowledgebase articles, and user forums.

Powerful for Small Teams

Salesforce Sales Cloud Lightning Professional may be more expensive than most other CRMs, but it creates a productive, collaborative CRM environment. Because it is so flexible, businesses can modify Salesforce to suit their needs and workflows, instead of having to adjust to an existing interface. Operating the service feels remarkably smooth, given the massive amount of power beneath the surface. It's not as modern-looking as some of its smaller competitors, but its top-notch features prove why Salesforce Sales Cloud Lightning Professional remains an Editors' Choice. If the price tag is holding you back, however, consider our other Editors' Choice, Zoho CRM, which offers many of the same features at a lower price. Read the full article

[elisionvoipsolutions]

Why Should You Use VICIDial Customization Services from Elision?

VICIDial is a renowned call center solution. There are many call centers and businesses, which use this software around the globe. Being an open source solution, it is available for free. Unlike proprietary call center software, one does not need to buy a license to use this call center solution. If a call center has an in-house team of VICIDial experts, then there will be no investment except the hosting of the solution on the server or cloud. However, if the call center does not have an in-house team of experienced VICIDial engineers, then they need installation service from a company. 

VICIDial has good features to run inbound, outbound, and blended campaigns. However, it does not offer many competitive features and functionalities. Thus, along with VICIDial installation, call centers should also invest in VICIDial customization.

Elision Technologies Pvt. Ltd, more popularly known as Elision, is a leading VoIP company. It has expertise in different VoIP solutions, including, VICIDial: open source call center solution. The company can be the perfect partner to get any type of VICIDial customization. 

If you are wondering whether to use their VICIDial customization services or not, here are the top 4 reasons to use the same:

1. Team of VICIDial Experts

The company has been offering VICIDial customization services for many years. It has catered to hundreds of customers around the globe with its expertise in this software. Along with installation, it also offers customization services to build custom modules and custom functionality of this software. With these years of experience, Elision possesses the most experienced and expert team that can provide any kind of service in VICIDial. From custom development to API integration, Elision is capable of providing all types of VICIDial customization.

2. Has Developed Ready to Use Add-ons

With its years of experience in this open source call center software and proprietary call center solution, Elision has developed multiple solutions for VICIDial add-ons. Each add-on adds new functionality to the call center software. There are multiple add-ons, which are available to choose from based on their needs.

3. Specialize in All Types of Integrations

Elision also has strong hands in integrating any software or API in the VICIDial call center solution. It has already benefited many customers with call center CRM integration services for VICIDial solution. The company has offered integration of various CRM solutions with VICIDial such as:

VICIDial vTiger integration

VICIDial Zoho integration

VICIDial SugarCRM integration

VICIDial SuiteCRM integration

VICIDial Salesforce integration

And many more

The company also integrates different APIs such as:

SMS APIs

Email APIs

Payment gateways APIs

Custom APIs

And more

Elision has experience in integrating different APIs in the VICIDial call center solution.

In a nutshell, Elision is a one-stop solution for all types of VICIDial customization and other needs. By adding added functionalities, call centers can leverage added advantages. To explore more details about their offerings and readymade add-ons developed for the VICIDial call center solution, please visit

https://www.elisiontec.com/vicidial-goautodial-solution/

[americanfreighttrucking]

SugarCRM Unveils SugarConnection, the Newest Premier Event for Sugar Customers Worldwide

SugarCRM Unveils SugarConnection, the Newest Premier Event for Sugar Customers Worldwide

Global Series Highly Focused on the Customer Experience Launches in Cities in the U.S., Mexico and Europe

CUPERTINO, Calif.–(BUSINESS WIRE)–#CRM–SugarCRM Inc.®, the company that helps organizations deliver exceptional customer experiences, today announced SugarConnection, a global event series exclusively for Sugar and Salesfusion customers and strategic partners.

SugarConnection is the…