#TeamsDown

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Global Outage Disrupts Microsoft Services Including Outlook and Teams

Stay Informed About the Outlook Outage

Widespread Impact and User Reports

Initially, Microsoft acknowledged issues with Exchange Online and the Microsoft Teams calendar via its official Twitter account, “Microsoft 365 Status.” However, user feedback revealed a far more extensive disruption. Many reported encountering 404 errors when attempting to access the Outlook web client, while others were unexpectedly logged out of Microsoft 365 desktop apps. Some received error messages stating their email addresses were unrecognized.

The website Down Detector, which tracks online service disruptions, showed a sharp increase in outage reports related to Microsoft services shortly after the problems began. This disruption hindered businesses and individuals relying on Microsoft 365 tools for communication and collaboration.

Stay Informed About the Outlook Outage

Previous Issues and Frustration

This isn’t the first time Microsoft has faced a major service outage. A previous incident caused by a buggy update affected 8.5 million devices globally. The November 25 outage triggered widespread frustration on social media, with users lamenting the inaccessibility of essential tools like email and virtual meetings.

Microsoft’s Response

Microsoft confirmed the outage and stated that an investigation is underway to pinpoint the cause. While no specific timeline for resolution has been shared, the company has committed to providing updates as more information becomes available.

Such outages underscore the vulnerability of relying heavily on cloud-based services. For businesses and individuals, it’s a stark reminder of the importance of contingency plans to manage disruptions in digital workflows.

Outage impacts millions of Microsoft users globally.

Stay Informed About the Outlook Outage

Moving Forward

As businesses increasingly depend on cloud services for day-to-day operations, resilience and uptime become critical. Incidents like this highlight the need for robust infrastructure and communication from service providers to mitigate user disruptions effectively.

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Anatomy of Teams Outage, July 20 2022

Microsoft’s unified communication and collaboration tool Teams suffered an hours-long outage on July 20, 2022 — affecting thousands of users globally.

Exoprise sensors successfully detected Teams outage at least 2 hours before Microsoft diagnosed the root cause and officially confirmed the outage in the service health dashboard.

Below is what users saw when trying to access the Teams app or leverage any of its features.

Learn more at https://www.exoprise.com/2022/07/21/microsoft-teams-down-july-20th-2022/