#Telecom industry solution

[pridetelco]

PrideTelco: Telecom Software Solution

PrideTelco, a comprehensive software solution tailored for the telecom industry in Bangladesh, offers a wide range of powerful features to manage and integrate various departments within an organization. In an era where telecom industries face significant challenges in maintaining profitability, meeting customer demands, and staying competitive, PrideTelco provides a reliable and efficient platform for addressing these challenges. With modules covering CRM, HR, Financial Management, and more, PrideTelco enables telecom companies to streamline their operations and meet the demands of a dynamic market. With over 5,000 users and successful implementations in the government telecom sector, PrideTelco has proven its effectiveness in managing professional work activities, financial transactions, and material libraries. It facilitates project-wise purchases, improves relations with dealers and retailers, and operates numerous customer care centers across the country. Features like multi-language support, real-time access to inventory, and barcode-enabled gate pass management enhance operational efficiency. PrideTelco also offers special features for service management, including automatic SIM generation, dynamic commission disbursement, and market-wise demand generation. With its scalable and fully integrated system, PrideTelco emerges as the ideal choice for the telecom industry in Bangladesh, empowering employees to work confidently, reduce errors, and meet project deadlines efficiently.

For more Information visit: https://pridesys.com/product/pridetelco/

Contact us:

E-mail: info@pridesys.com;

Phone: +8801550000003-8, 01550000035

[sphereglobal]

5 Must-Have Telecommunications BPO Services for Scalable Growth

By Sphere Global Solutions

In the ever-changing telecom industry, providing excellent service goes far beyond just good signal strength or affordable plans. Today, Telecom BPO companies play a key role in helping service providers manage operations, improve customer experience, and scale up with ease.

At Sphere Global Solutions, we understand how the right mix of Telecommunications BPO services can support telecom businesses looking for long-term growth. In this article, we highlight five essential BPO services every telecom company should consider to expand efficiently and meet rising customer expectations.

1. Customer Support That Works Round-the-Clock

In the telecom sector, customer queries come in 24/7 – whether it's about billing, internet speed, or a lost SIM. With reliable Telecommunications BPO services, you can ensure that support is always available when your customers need it.

We provide skilled support teams who handle:

Phone and chat assistance

Email ticketing

Multi-language support

Quick resolution of customer issues

Why it matters: Quick and friendly support helps improve loyalty and keeps customers from switching to competitors.

2. Technical Helpdesk Backed by AI

Technical issues are common in telecom – from network problems to device setups. Our AI-enabled BPO for Telecom allows faster diagnosis and smarter support through a mix of human agents and smart tools.

We handle:

Level 1 and Level 2 technical support

Remote troubleshooting

AI-driven query resolution

Why it matters: Smart helpdesk services reduce wait time and boost customer satisfaction.

3. Back-Office Support That Keeps You Moving

Behind every telecom service lies a strong operational setup. Our back-office support includes:

SIM card processing

Data entry and verification

Document management

Order fulfilment and logistics tracking

With Sphere Global Solutions, these tasks are handled seamlessly, allowing your internal teams to focus on what they do best.

Why it matters: Efficient back-end operations lead to faster service delivery and fewer errors.

4. AI-Powered Sales and Lead Generation

Growth comes from both retention and acquisition. Our AI-powered tools combined with skilled agents help Telecom BPO companies like yours find and convert new customers.

Services include:

Lead generation and nurturing

Targeted outbound sales

Plan upgrades and product upselling

Why it matters: Smarter sales processes increase conversion rates and drive revenue.

5. Accurate Billing and Revenue Management

Billing errors can lead to customer complaints and revenue loss. With our Telecommunications BPO services, we ensure your billing systems are accurate, timely, and customer-friendly.

We offer:

Bill generation and delivery

Revenue assurance

Payment tracking and collections

Why it matters: Trustworthy billing strengthens customer relationships and boosts your bottom line.

Final Thoughts

At Sphere Global Solutions, we believe that the right BPO services should help your telecom business grow – not just survive. With our range of AI-enabled BPO for Telecom, you get the perfect mix of people, process, and technology to scale smartly and efficiently.

If you’re looking for a reliable partner to streamline operations and support growth, let’s talk. Our experts are here to build custom solutions for your telecom business needs.

[auto2mation1]

J.R. Merritt Ogr420-1 Absolute-encoder Transmitter - Auto2mation

The J.R. Merritt OGR420-1 Absolute-Encoder Transmitter is a high-precision device designed to provide accurate position feedback in industrial control systems. It delivers absolute position signals, ensuring reliable and consistent performance even after power loss. Ideal for demanding applications like cranes, hoists, and heavy equipment, it features durable construction for long-lasting use. The OGR420-1 offers easy integration into existing systems and supports a variety of control interfaces. With robust signal output and compact design, it enhances automation efficiency and safety. Choose Auto2mation for trusted industrial solutions and expert support.

[techwave1]

The telecommunications industry is undergoing a revolutionary transformation with the rollout of 5G and the emergence of next-gen technologies. At the heart of this transformation lie telecom technology solutions, enabling faster, smarter, and more reliable communication systems. As we move beyond 5G, these innovative solutions are shaping the future of connectivity, supporting everything from smart cities and autonomous vehicles to Industry 4.0 and immersive virtual experiences.

[xbsoftware]

Modernized web application for the company in the Telecommunications and Broadcasting domain with up-to-date front-end, improved interface, and robust data visualization tools. The new system enhances operational efficiency and provides real-time insights, enabling better decision-making.

Industry: Telecom and Broadcasting Tech stack: Angular, React.js

[unlockingthefuture]

Telecom, Media & Communication Create a compelling communication experience for your customer

The Telecom, Media and Communication industry seems to be more promising as new-age technologies, new ecosystems and advanced use cases are coming to the fore. We see 5G finally moving from hype to reality with leading telcos rolling out the first commercial 5G networks. Now, 2020 is expected to see a further boost to the fifth generation of networks with companies across industries set to benefit from the higher speeds, lower latency and better connectivity on offer. We at The DataTech Labs Inc help the Telcos to accelerate the race to develop value while continuing to reduce costs in connectivity and differentiate with ultra fast networks. We help you meet an increasing competitive pressure on core business while finding blue ocean growth strategies to sustain in the market. Working in collaboration with us, you will be well positioned to offer improved capabilities and create new business opportunities.

[mobiloittesingaporepost]

Mobiloitte's IoT App Development: Shaping Singapore's Connected Future Embrace the IoT wave in Singapore with Mobiloitte. Our services prioritize real-time data analytics, seamless device integration, and robust security. As a key player in Singapore, we design IoT apps that enhance urban living, streamline businesses, and elevate user experiences. With Mobiloitte, step confidently into Singapore's interconnected tomorrow.

[sphereglobal]

What’s Next in Global Outsourcing? Trends Driving Business Growth

Introduction

Global outsourcing has become a fundamental strategy for businesses seeking efficiency, cost savings, and access to specialized talent. As industries evolve and technology advances, outsourcing is shifting beyond cost reduction to drive innovation, scalability, and strategic growth. Companies like Sphere Global Solutions are at the forefront, offering consulting services, business solutions, industry solutions, and IT solutions to help businesses navigate this changing landscape.

The Evolution of Global Outsourcing

Traditionally, outsourcing focused on labor cost reduction. However, modern outsourcing strategies integrate automation, artificial intelligence (AI), cloud computing, and data analytics to enhance operational efficiency and business agility. Companies now leverage outsourcing for digital transformation, innovation, and risk mitigation, making it a key driver of business expansion.

Key Trends in Global Outsourcing

1. Rise of Strategic Consulting Services

Businesses no longer outsource just for cost savings—they seek expert guidance to improve operations, enhance customer experience, and drive innovation. Sphere Global Solutions’ consulting services help businesses assess operational gaps, implement digital strategies, and optimize their workflows. Key consulting trends include:

Business process reengineering to streamline operations.

Digital transformation consulting to integrate AI and automation.

Risk management and compliance solutions to navigate regulatory landscapes.

2. Increased Focus on Business Solutions

Customized business solutions tailored to specific industries are gaining traction. Companies require outsourcing partners who offer scalable services that align with their long-term objectives. Key developments in business solutions outsourcing include:

End-to-end business process outsourcing (BPO) for enhanced efficiency.

Cloud-based business solutions to ensure flexibility and scalability.

Customer experience (CX) enhancement using AI-driven chatbots and analytics.

3. Industry-Specific Solutions for Greater Specialization

Industry-focused outsourcing solutions are transforming sectors like healthcare, finance, retail, and manufacturing. Businesses demand industry solutions that cater to their unique needs, ensuring compliance, innovation, and operational efficiency. Notable trends include:

Healthcare outsourcing for medical billing, AI-driven diagnostics, and telehealth.

Financial services outsourcing for fraud detection, compliance management, and digital banking.

Retail and e-commerce outsourcing for supply chain optimization and omnichannel customer support.

Manufacturing outsourcing for smart factory integration and robotics.

4. The Digital Revolution in IT Solutions

The IT outsourcing industry is experiencing rapid transformation with the rise of cloud computing, AI, and cybersecurity. Companies seek IT solutions that provide seamless digital operations and robust data security. Trends shaping IT outsourcing include:

Cloud and infrastructure outsourcing for cost-effective data storage and management.

AI-driven automation to improve software development and IT support.

Cybersecurity outsourcing to counter rising cyber threats and ensure data protection.

5. Remote Work and Global Talent Expansion

With remote work becoming the norm, businesses are expanding their talent pools beyond borders. Outsourcing partners now focus on providing remote staffing solutions, ensuring access to top talent worldwide while maintaining security and compliance.

6. Automation and AI-Powered Outsourcing

Automation and AI are revolutionizing outsourcing by reducing manual tasks and increasing accuracy. Companies that embrace AI-powered outsourcing experience enhanced efficiency in:

Customer support through AI chatbots.

HR and payroll automation.

Robotic Process Automation (RPA) for repetitive business tasks.

7. Sustainability and Ethical Outsourcing

With growing emphasis on sustainability and ethical business practices, companies now seek outsourcing partners committed to environmental, social, and governance (ESG) principles. Outsourcing providers are implementing:

Green IT solutions to reduce carbon footprints.

Fair labor practices to promote ethical working conditions.

Eco-friendly supply chain solutions for sustainable business operations.

The Future of Global Outsourcing: Opportunities for Businesses

As global outsourcing continues to evolve, businesses have an opportunity to enhance efficiency, drive innovation, and gain a competitive edge. Sphere Global Solutions empowers businesses through its expertise in consulting, business solutions, industry solutions, and IT solutions, ensuring they stay ahead of emerging trends.

Conclusion

The next phase of global outsourcing is centered on strategic partnerships, digital transformation, and specialized industry solutions. Companies that adapt to these trends will not only optimize costs but also enhance agility, customer experience, and business growth. As a trusted partner, Sphere Global Solutions is committed to delivering cutting-edge outsourcing services, helping businesses unlock their full potential in the evolving global market.

Contact Us Today.

[auto2mation1]

Cathelco R17Xlt009L1 Communication Module - Auto2mation

The Cathelco R17XLT009L1 Communication Module is a reliable and efficient solution for industrial and marine communication systems. Designed to support seamless data transmission, this module helps ensure smooth integration between control units and monitoring equipment. It plays a key role in enabling real-time communication across various automation systems, making it ideal for shipboard and offshore applications. With its compact design and robust performance, the Cathelco R17XLT009L1 offers dependable functionality in demanding environments. Trusted by industry professionals, it enhances system connectivity and supports consistent performance. Discover quality automation solutions at Auto2mation.

[mobiloitteuk]

IoT Application Development Company- Mobiloitte UK

Mobiloitte, a leading IoT application development company based out of the UK, specializes in crafting tailored internet of things software. Utilizing advanced tech stacks, we deliver dynamic IoT automation solutions that drive efficiency and innovation. Dive into a connected future with our holistic IoT solutions, designed to resonate with your business needs.

[commodorez]

Do you have a favourite rotary telephone?

Excellent question!

Yes, I have a favorite:

The Northern Electric Pyramid phone from about 1935. I had this on my desk at my old job, tied into the telephone system. Its distinctive ring made it really easy to discern if I was the one being called instead of my coworkers. The chrome dial and the area code indicate that this unit came from Canada.

Coming in second place is my Northern Telecom 500-style set with official Commodore branding -- also from Canada. These were sold with VICMODEMs in a special bundle exclusively in the Canadian market. The VICMODEM requires that you detach the cord from the handset, plug it directly into the modem, then dial for the computer.

Problem is that you can't do that here, because the handset cord is permanently attached! Solution? The little white adapter box called the VIC 1605. Very hard to find, but I found one.

Coming in third place would be the Contempra from Northern Electric/Telecom from 1967 (why do these keep being Canadian?). Beautiful colors, angles. Great phone, but sadly I don't have one. Atleast not one like this... NT made these into lineman's test sets (commonly called butt sets because they hang on a lineman's belt by their butt/you use them to butt-in to a call when testing things).

I bought one and turned it into the NT2017 Rotary Cellphone, a real working 2G cellular telephone. It's got an Adafruit Fona board inside with an Atmel 32U4 microcontroller, a little screen, and zero ability to send/receive text messages. It didn't work very well, but it was really fun to build and use before it broke. Construction was very fragile, and my code running it was hot garbage. Since the discontinuation of 2G cell service, it's just decorative at this point.

The last one of my favorites is one I certainly don't have: a late 19th century Skeleton Telephone from Ericsson. Technically not a rotary phone, but it does have a crank that you rotate!

These are expensive, really hard to find, and obviously rather difficult to use without having an operator to ring up when you turn the crank. However, they are stunningly beautiful, and all of the functionality is on display arranged in such a way to accentuate the elegance of its industrial design.

How about you? Do you have a favorite rotary phone?

[studiobarigelli25]

Paul Feller – Visionary CEO & Media-Tech Leader

Paul Feller is an accomplished entrepreneur, engineer, and corporate executive recognized for his leadership in media, entertainment, and technology industries. He currently serves as the Chairman and CEO of ICARO™ Media Group, a global media technology company delivering AI-powered digital content solutions to telecoms, media firms, and sports organizations.

With a strong background in aerospace engineering and an MBA in business management, Paul Feller has led multiple companies through high-growth transformations, mergers, and public offerings. His expertise spans digital platforms, content monetization, streaming technologies, and international business development.

Career Highlights:

CEO of ICARO Media Group, leveraging AI (TITAN AI platform) to deliver personalized content and digital advertising.

Formerly led Stratus Media Group and ProElite, overseeing large-scale events, global TV rights, and digital expansion.

Named one of The 30 Best CEOs of 2024 by The Silicon Review.

Member of the prestigious Forbes Technology Council, highlighting his influence in innovation and entrepreneurship.

Paul Feller is known not only for his strategic vision but also for his ability to fuse technology with entertainment and media trends—making him a forward-thinking force in the dig

[omgmaxsmith-blog]

Can Open Source Integration Services Speed Up Response Time in Legacy Systems?

Legacy systems are still a key part of essential business operations in industries like banking, logistics, telecom, and manufacturing. However, as these systems get older, they become less efficient—slowing down processes, creating isolated data, and driving up maintenance costs. To stay competitive, many companies are looking for ways to modernize without fully replacing their existing systems. One effective solution is open-source integration, which is already delivering clear business results.

Why Faster Response Time Matters

System response time has a direct impact on business performance. According to a 2024 IDC report, improving system response by just 1.5 seconds led to a 22% increase in user productivity and a 16% rise in transaction completion rates. This means increased revenue, customer satisfaction as well as scalability in industries where time is of great essence.

Open-source integration is prominent in this case. It can minimize latency, enhance data flow and make process automation easier by allowing easier communication between legacy systems and more modern applications. This makes the systems more responsive and quick.

Key Business Benefits of Open-Source Integration

Lower Operational Costs

Open-source tools like Apache Camel and Mule eliminate the need for costly software licenses. A 2024 study by Red Hat showed that companies using open-source integration reduced their IT operating costs by up to 30% within the first year.

Real-Time Data Processing

Traditional legacy systems often depend on delayed, batch-processing methods. With open-source platforms using event-driven tools such as Kafka and RabbitMQ, businesses can achieve real-time messaging and decision-making—improving responsiveness in areas like order fulfillment and inventory updates.

Faster Deployment Cycles: Open-source integration supports modular, container-based deployment. The 2025 GitHub Developer Report found that organizations using containerized open-source integrations shortened deployment times by 43% on average. This accelerates updates and allows faster rollout of new services.

Scalable Integration Without Major Overhauls

Open-source frameworks allow businesses to scale specific parts of their integration stack without modifying the core legacy systems. This flexibility enables growth and upgrades without downtime or the cost of a full system rebuild.

Industry Use Cases with High Impact

Banking

Integrating open-source solutions enhances transaction processing speed and improves fraud detection by linking legacy banking systems with modern analytics tools.

Telecom

Customer service becomes more responsive by synchronizing data across CRM, billing, and support systems in real time.

Manufacturing

Real-time integration with ERP platforms improves production tracking and inventory visibility across multiple facilities.

Why Organizations Outsource Open-Source Integration

Most internal IT teams lack skills and do not have sufficient resources to manage open-source integration in a secure and efficient manner. Businesses can also guarantee trouble-free setup and support as well as improved system performance by outsourcing to established providers. Top open-source integration service providers like Suma Soft, Red Hat Integration, Talend, TIBCO (Flogo Project), and Hitachi Vantara offer customized solutions. These help improve system speed, simplify daily operations, and support digital upgrades—without the high cost of replacing existing systems.

[technicalwriteroflucknow]

Top 10 IT Software and Consulting Companies in Lucknow

Top 10 IT Software and Consulting Companies in Lucknow

Lucknow, the City of Nawabs, is steadily emerging as a significant hub for IT software and consulting services. With a growing talent pool and increasing digital adoption across industries, several companies are making their mark in this vibrant ecosystem. If you're looking for top-notch IT solutions in Lucknow, here's a list of 10 prominent players:

1. Tata Consultancy Services (TCS)

A global IT giant with a significant presence in Lucknow, TCS offers a comprehensive suite of IT services and consulting. Their expertise ranges from application development and maintenance to enterprise solutions, cloud services, and digital transformation initiatives. TCS is known for its strong delivery capabilities, global reach, and deep industry knowledge.

2. HCLTech

Another major player in the IT services domain, HCLTech has a well-established center in Lucknow. They provide a wide array of services, including software development, infrastructure management, digital process operations, and engineering and R&D services. HCLTech is recognized for its focus on innovation and its ability to deliver end-to-end IT solutions.

3. Wipro

Wipro, a leading global information technology, consulting, and business process services company, also has operations in Lucknow. They offer a broad spectrum of services, including IT consulting, application development, infrastructure services, and business process outsourcing. Wipro is known for its strong client relationships and its commitment to delivering value through technology.

4. Capgemini

Capgemini is a multinational IT services and consulting company with a presence in Lucknow. They provide services across consulting, technology, and outsourcing domains. Capgemini's expertise includes application development, infrastructure management, cybersecurity, and digital transformation services.

5. Augurs Innovation Pvt Ltd

Augurs Innovation Pvt Ltd is a prominent IT software and consulting company based in Lucknow. Known for its cutting-edge software development and robust consulting services, they offer expertise in custom software development, web and mobile application development, cloud solutions, data analytics, and IT consulting. Their client-centric approach and commitment to delivering high-quality, innovative solutions have earned them a strong reputation in the local market.

6. Tech Mahindra

Tech Mahindra, a part of the Mahindra Group, is a leading provider of digital transformation, consulting, and business re-engineering services 1 and solutions. Their Lucknow center contributes to their global delivery network, offering services in areas like software development, network services, and customer experience management.  

7. NIIT Technologies (Coforge)

Coforge, formerly known as NIIT Technologies, is a global digital services and solutions company with a presence in Lucknow. They specialize in providing services to industries such as banking and financial services, insurance, travel and transportation, and healthcare. Their offerings include application development, cloud services, and digital process automation.

8. Infosys BPM

While primarily focused on business process management, Infosys BPM in Lucknow also provides IT-enabled services and solutions. They leverage technology to optimize business processes and deliver enhanced customer experiences. Their services include finance and accounting, customer service, and supply chain management.

9. Concentrix

Concentrix is a global customer experience (CX) solutions company with a significant operation in Lucknow. While their core focus is on customer engagement, they also provide technology solutions and support to enhance CX delivery.

10. Ericsson Global Services Pvt Ltd

Ericsson's presence in Lucknow is primarily focused on providing telecom-related IT services and solutions. They contribute to the company's global services delivery capabilities, offering expertise in areas like network management, software development for telecom infrastructure, and support services.

This list showcases a selection of the leading IT software and consulting companies operating in Lucknow. The city's dynamic growth in the technology sector continues to foster innovation and attract businesses seeking reliable IT partners. When making a decision, consider your specific requirements and evaluate these companies based on their expertise, experience, and client feedback.

[voiceapisolutions]

The Benefits of Integrating Text-to-Speech Technology for Personalized Voice Service

Sinch is a fully managed service that generates voice-on-demand, converting text into an audio stream and using deep learning technologies to convert articles, web pages, PDF documents, and other text-to-speech (TTS). Sinch provides dozens of lifelike voices across a broad set of languages for you to build speech-activated applications that engage and convert. Meet diverse linguistic, accessibility, and learning needs of users across geographies and markets. Powerful neural networks and generative voice engines work in the background, synthesizing speech for you. Integrate the Sinch API into your existing applications to become voice-ready quickly.

Voice Service

Voice services, such as Voice over Internet Protocol (VoIP) or Voice as a Service (VaaS), are telecommunications technologies that convert Voice into a digital signal and route conversations through digital channels. Businesses use these technologies to place and receive reliable, high-quality calls through their internet connection instead of traditional telephones. We at Sinch provide the best voice service all over India.

Voice Messaging Service

A Voice Messaging Service or System, also known as Voice Broadcasting, is the process by which an individual or organization sends a pre-recorded message to a list of contacts without manually dialing each number. Automated Voice Message service makes communicating with customers and employees efficient and effective. With mobile marketing quickly becoming the fastest-growing advertising industry sector, the ability to send a voice broadcast via professional voice messaging software is now a crucial element of any marketing or communication initiative.

Voice Service Providers in India

Voice APIs, IVR, SIP Trunking, Number Masking, and Call Conferencing are all provided by Sinch, a cloud-based voice service provider in India. It collaborates with popular telecom companies like Tata Communications, Jio, Vodafone Idea, and Airtel. Voice services are utilized for automated calls, secure communication, and client involvement in banking, e-commerce, healthcare, and ride-hailing. Sinch is integrated by businesses through APIs to provide dependable, scalable voice solutions.

More Resources:

The future of outbound and inbound dialing services

The Best Cloud Communication Software which are Transforming Businesses in India