#Uber Technologies Inc

[agentjayrock]

Uber? Lyft? What the hell is going on?

Ever had to contact customer support and heard over an automated voice instead of a human? How about contacting them and once you explain to them your issues only for them to give you ready-made responses as they haven't clue of what you're talking about? Well, that's been my excrcuiating experience as a driver for both companies at the same time. So, let's dive into how ludicrous it's been.

Let's start with Uber since it's rich with crazy stories. Uber has kind of a fair hourly wage going $25-30. You can receive payments on weekly basis like most jobs and contracts. Or you can have instant access to your money and even cash out once you've finished your shift with the Pro Card. Of course, I would choose the latter because why not? Normally I cash out directly to my debit card and needed I new one some time ago. I went in to change the details for the new card and had to undergo a security code verification via text message. I never received it so I had to contact support. I explained the issue I had and was told to whilelist my phone number from a text message. That's strange. How come I can receive text messages from Pro Card just fine when logging in, but not for this? Because this didn't work. I thought that this had to be a problem in their end. Now, a good tech support agent would troubleshoot such an issue should a solution like that not work. Not here; they "took it to further support" (Bear with here. I couldn't remember exactly what they said.) in order to resolve my issue. Their response: logout and in, reinstall the app and restart my phone. None of that worked because it's the most half-assed set of solutions of all time. Imagine if EA told you do that with their games you try to boot up. It'll just add the notoriety they're known for having.

It didn't feel like I was chatting with a human, so I decided to call support for a better chance. I had to wait (Get ready for this) ONE MOTHERFUCKING HOUR just to talk with someone. I can't believe I had the patience for that. I finally get to talk with an agent, only for them to tell me the same. Damn. Thing. Dude, what the fuck? Is Uber run by Skynet or something?! I kept contacting until I remembered why I had to whitelist the phone number I've been using with my account: it's because it's believed that it was being blocked by the provider. The number here is one I had setup for business reasons via TextFree, so I contacted them about it and they told me there was no issue on their end. Is Uber screwing with at this point? But, I went and switched the number on my account to my personal one, thinking that the business number is being assumed to be a VoIP, which is not allowed with some services. I finally get the code needed to finalize debit card changes to my Pro Card account.

Now this next story really interfered with my job significantly. I've been doing rideshare look normal, steady with a consistent schedule I setup for myself. The one thing that annoys me is that I have to verify my facial identity every once in a while. I mean, you know what I look like. Nothing too drastic has changed about me. So, why do I gotta go through this as I begin the job at a desired time? One day, I randomly go into the trip preferences menu to see it go from this:

To this:

Note: the Uber Eats food delivery preference is suppose to be there, but I didn't take a screenshot before it disappeared.

Of course, I had to talk to an agent. But this was more aggravating. I tried my damnedest to explain this issue. The agent, however, couldn't seem to figure out what I mean. Did they not have any job training? Once that was sorted, the agent said things like "This should be the type of experience for you to have" or "We understand your concern". Do ya, really? Because you should've went deeper into it by now. Continuing with this chat, guess what they told me then: the same solution from the Pro Card "troubleshoot", but that didn't work because THE APP IS NOT THE FUCKING PROBLEM! I disconnected and got in contact with a different agent. This bullshit repeated, but I got a whole new response. I got confirmation of my eligibility to have these preferences, including UberXL, and it was still approved. They also actually spent the time to look into it for a few minutes, although it was longer than. The problem involved the inspection of the vehicle I have registered. They wanted me to show an image of a newly documented inspection, but I don't have to worry about it for another 6 months. In my state at least, (I'm from the USA) I have to perform an annual inspection for legal validity of driving the vehicle, and it's $100. Doing this every 6 months makes no sense and it feels like it'll lead to an endless money pit, as a certain mechanic would say.

After that was sorted, I went back to doing the job like normal, only for it to happen again the next week. Starting to feel like Uber has a grudge against me. I go back to dealing with the same ol' crap more frustrated than ever, even angry, and get an unexpected response: I'm not eligible to perform UberXL rides. Well, isn't this the most inept thing to happen here? I drive a minivan, goddammit. What do you mean I'm not eligible? I just disconnected and almost didn't bother to reach another agent. But, I'm managed to collect myself and get it sorted out like last time. I'm certain this will happen again however.

On the Lyft side of things, the same issue with support, except this is about emblems. Speaking of those emblems, the adhesive is weak sauce. So, I needed new ones. You can order new ones from the site or app with the push of a button. It's suppose to arrive within week, but didn't as that time range passed. I had to contact an agent, but it was hard to do it on the app because for some reason, they have too high of expectations that problems are solved with FAQs. But this is a troubleshooting issue; there's no way they can believe things can work fine that easily all the time. I had to go to the site to get help, and they responded by arranging a new order, which did arrive. Thing is, I've had this problem since I first signed up. I didn't even get my training kit with the cool pink mustache. After those emblems wear out too soon, I had to order another pair. Here's me thinking "Maybe they sorted out that issue with the delivery". But something even worse happened:

And as of the date of this blog post, it's still like this. Why? I even contacted them with this screenshot and they just gave me an automated message saying they'll just reship the emblems. This shouldn't have to be the only way to obtain new emblems beside the Express Hubs, which is too far from where I live. And they didn't arrive this time. If I contact them about any other problem, it'll just be the same type of response instead of troubleshooting.

Now, I don't know too much about the experience with support for riders since I've not used rideshare often. But I'm sure there's similar issues. The fact that this is the type of support we receive is unacceptable. It's as if they only measure their success financially based on the quantity of users. With the money they make, you'd think they could hire more competent employees for tech support, but they just found some random people with barely any tech skills to speak of and brought them in. There's got to be some kind of union strike or something because we can't keep letting them get away with this.

[bryanfour20]

UBER told me to create another account. If I want to be work and I did everything as Uber told me to do

And then the results it's this

It's not fair 😡

[techinewz]

Uber for X" software

Uber for X" software is a versatile digital solution designed to replicate the success of the Uber business model across various industries and services. It empowers entrepreneurs and businesses to create on-demand service marketplaces, connecting users with specific needs to service providers seamlessly. This adaptable software offers a platform for efficient service booking, real-time tracking, and secure payments, making it a game-changer for businesses seeking to revolutionize the way services are delivered and accessed in the modern digital age.

[amonorobo]

Hey please teach your teens it is NOT okay to jump into strangers’ cars.

[hirinfotech]

Tired of guessing the best routes for your transportation services? Our scraped routes from Uber, Ola, and Rental cars give you the most accurate and reliable data to optimize your routes and increase your efficiency.

For more information, https://hirinfotech.com/website-scraping/ or contact us at info@hirinfotech.com

[devilgirl911]

Uber Meltdown

Okay read this, I was feeling like cooking some cheese gratin lately and I only needed the cheese to make some so I ordered ubereats for grocery shopping for cheese slices only to taking it more than 45 minutes to deliver here to me. Apparently the website can’t get the specific right destination on my delivery order and the one who has my order has no sense of direction or good communication. He past me five times and then he just gave up when he’s literally right in front of me! He asked to wait for him at the Parkin lot and her wasn’t there, Worst order ever. I really hope I got a refund from my order (If it’s possible) An absolute waste of my time. Then again my horoscope said I will experience frustration today so I’ll just relax from now on and use grated parmesan instead.

And yes I should’ve used it instead.

[tejas3021]

Autonomous Vehicle is much ahead than it's time

[clothinglennyco]

Insider buying is surging. Why it may not signal a market bottom

Insider buying is surging. Why it may not signal a market bottom

Stock buying by corporate insiders has risen sharply in May, but retail investors may want to hold out a little longer before following their lead. Through May 23, the ratio of insider buy-to-sell value was at its highest monthly level since March 2020, according to data from The Washington Service . The number of inside buyers had already topped 1,200, making it the biggest month of the year so…

[empresa-journal]

Will Uber (UBER) Collapse?

Will Uber (UBER) Collapse?

The recent collapse of the digital asset exchange FTX (FTT) will have many people wondering if Uber (UBER) could collapse.   To explain, Uber, like FTX, is a decentralized finance (DeFi) company. Both Uber and FTX operate platforms that move money around and sell products and services. The difference is that FTX sold digital assets (mostly cryptocurrencies) while Uber sells rides and delivery…

[robbiesblogdotcom]

Domain Names Owned By Uber

Domain Names Owned By Uber

Uber Technologies, Inc. is an American mobility as a service provider, allowing users to book a car and driver to transport them in a way similar to a taxi. It is based in San Francisco with operations in approximately 72 countries and 10,500 cities in 2021. How do we find out which domain names are owned by Uber well we use a feature called Reverse Whois Search with our…

[smithleonardo]

Klarna va licencier 10% de ses effectifs pour acheter maintenant, payer plus tard le marasme

Klarna va licencier 10% de ses effectifs pour acheter maintenant, payer plus tard le marasme

Achetez maintenant, payez plus tard, des produits comme ceux de Klarna sont devenus très populaires pendant la pandémie de Covid. Noam Galaï | Getty Images Klarna prévoit de licencier environ 10% de sa main-d’œuvre mondiale, en faisant l’achat maintenant, en payant plus tard la dernière grande entreprise technologique à annoncer des suppressions d’emplois. Sebastian Siemiatkowski, PDG et…

[thelegend9798]

Buy the dip or time to sell stocks? Here's what Wall Street experts say

Buy the dip or time to sell stocks? Here’s what Wall Street experts say

With the recent carnage on Wall Street, CNBC Pro asks strategists and investors what’s next for stocks and where they see pockets of opportunity in the weeks ahead. US stocks briefly fell into bear market on Friday, as the broad-based S&P 500 fell as much as 20.9% from its all-time high in January at one point in intra-day trading, before closing slightly higher. Nevertheless, the index posted…

[tejas3021]

Autonomous Vehicle is much ahead than it's time