#tech support

[strange-as-it-may-seem]

Neil Gaiman ( @neil-gaiman ) in Neil Gaiman Answers Mythology Questions on Twitter | Tech Support | WIRED video

[ Image description: a series of screens from a video of Neil Gaiman sitting and answering the question with subtitles. He says “‘Could I ride Minotaur like a horse?’ No, obviously, you could not. You could ride a Minotaur like a man (…) Unless you could find a Minotaur into sort of pony stuff or you probably have to find a furry minotaur, like, not a furry Minotaur, a Minotaur who was actually a furry, would get into a horse costume and get down and you could ride that one.’ End of image description. ]

[ovegakart]

malon, local time expert

<previous / next>

first

[mostly-funnytwittertweets]

[prokopetz]

One of the fun things about web development these days is that nothing is self-contained anymore and there are so many layers of middleware talking to middleware talking to middleware that even "turning it off and back on again" has become an expert-level troubleshooting step because identifying exactly what needs to be turned off and back on again is a process in itself. I've been on multiple calls today alone where the resolution to a tech support issue has been "we restarted the XYZ", and the response from the client's own developers, who presumably set the stupid thing up in the first place, has been "we have an XYZ?"

[loadingartist]

new comic! - user terror

I drew 3 bonus panels for this one, see em by becoming my patron ❤

[sizzlingsandwichperfection-blog]

You might expect unpaid social media interns like myself to be good at the Internet.

But as anyone who utilized this web site in 2015 can tell you, I am not very good at the Internet.

At the moment, I have a specific baffling question: When I get a new message/ask/whatever, a little red notification pops up by the mailbox.

How lovely! I’ve got mail! Maybe it will be something I wish to respond to!

But then when I click on the mailbox in question, I am told that I have no messages--even though it says to the right that in fact I have 20.

Does anyone know why this is happening? Is it a problem with the app, or--more likely based on personal experience--a problem with me?

[asteroidtroglodyte]

Story idea: a Young Priest and an Old Priest team up to defeat a Demon; but the Demon is an Evil A.I., the Young Priest is an IT Guy, and the Old Priest is an Electrician.

[catfindr]

[petermorwood]

I feel like you would appreciate this tiktok: https://vt.tiktok.com/ZSFBX8YAq/

I certainly do! Thank you!

:->

TL;DR (or TL;DW is more accurate) A member of Post-Purchase Support deals with a customer who bought an enchanted sword and knows nothing about it.

Correction: who knows NOT A THING about it. How extensive is this lack of knowledge?

NTL; Click to W.

Even funnier, taking offence at the term "bastard sword" is something I once heard for real. I've even seen it in censored form: "b*****d sword", and then of course there's Sky-TV's episode listing for "Game of Thrones":

*****

"Bastard", though it CAN be an insult, isn't a swear-word but a perfectly legitimate description and was even an honourable title.

This gentleman, shown alongside his coat of arms, is Antoine, le Grand Bâtard de Bourgogne...

That translates to Anthony, the Great Bastard of Burgundy, a member of The Order of the Golden Fleece, fully recognised by his father Duke Phillip and with the right to carry the Ducal arms differenced with a bend sinister.

"Great" just means he was the most senior of the Duke's illegitimate offspring.

The modern circle-and-bar "prohibited" symbol is similar to bend sinister, though its bar is a bend dexter - top right to bottom left - perhaps to avoid confusion with with the diacritical mark used by some Scandinavian languages.

However I would NOT like to be the Support staffer trying to explain any of this to a dingbat customer... :-P

[allthecanadianpolitics]

When you need to drop off your tech devices for a repair, how confident are you that they won't be snooped on? CBC's Marketplace took smartphones and laptops to repair stores across Ontario — including large chains Best Buy and Mobile Klinik — and found that in more than half of the documented cases, technicians accessed intimate photos and private information not relevant to the repair. Marketplace dropped off devices at 20 stores, ranging from small independent shops to medium-sized chains to larger national chains, after installing monitoring software on the devices. In total, 16 stores were recorded. (At four stores, the tracking software didn't log anything, or the stores didn't appear to turn the devices on.) Technicians at nine stores accessed private data, including one technician who not only viewed photos but copied them onto a USB key. "These results are frightening," said Hassan Khan, associate professor in the school of computer science at the University of Guelph. "It's looking through information, searching for data on users' devices, copying data off the device.... it's as bad as it gets."

Continue Reading.

Tagging: @politicsofcanada

[nixcraft]

IT support

[turndecassette2]

so will ai-opt out affect re-blogs too or only the content on my own page. this is all very tiresome either way. & maybe I'm a hypocrite still posting on ig meta being meta but tbh I think their scariest days are over & as an ig influencer I'm sort of dwelling in the ruins of a fallen empire. so many ai higher-ups seem to be unironic accelerationists though & regardless of how useful their tools are they shouldn't be the ones making them. also feel they're so preoccupied w money/power part of me thinks the real cancer-curing live forever computer will be developed by a group of boring ppl in the basement of a university somewhere. anyways. reblogs? affected? tech support!!?

[harald-iii-of-norway]

I have now obtained enough followers on tumblr dot com that I can force you all to look at my favorite image of all time

[cirrus-grey]

Soooooo anyone else shipping Colin/FR3-D1 or is that just me?

[techhasmjolnir]

Am I right?! EVERY GODDAMN TIME!!!

Screencap of the boys is from the episode called "Tech Support."