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Close.io: Customer Success Manager - North America
Close.io: Customer Success Manager – North America
Close.io: Customer Success Manager – North America 2017-10-04 14:50:39 At Close.io we’re building the sales communication platform of the future. We’ve built a next-generation CRM that eliminates manual data entry and helps sales teams close more deals. We’re looking to hire a Customer Success Manager to join our team and work with our rapidly expanding customer base. The Close.io Success Team is…
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Close: Senior Software Engineer - Backend (100% Remote) American or European Time Zone
Headquarters: Close URL: https://close.com
About Us
At Close, we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals (faster). Since our founding in 2013, we've grown to become a profitable, 100% globally distributed team of 43 high-performing, happy people that are dedicated to building a product our customers love.
Our backend tech stack currently consists of Python Flask/Gunicorn web apps with our TaskTiger scheduler handling many of the backend asynchronous task processing. Our data stores include MongoDB, Postgres, Elasticsearch, and Redis. The underlying infrastructure runs on AWS using a combination of managed services like RDS and ElasticCache and non-managed services running on EC2 instances. All of our compute runs through CI/CD pipelines that build Docker images, run automated tests and deploy to our Kubernetes clusters. Our backend primarily serves a well-documented public API that our front-end JavaScript app consumes.
We ❤️open source – using dozens of open source projects with contributions to many of them, and released some of our own like ciso8601, LimitLion, SocketShark, TaskTiger, and more at https://github.com/closeio
About You
We're looking for an experienced full-time Software Engineer to join our engineering team. Someone who has a solid understanding of web technologies and wants to help design, implement, launch, and scale major systems and user-facing features.
You should have senior level experience (~5 years) building modern back-end systems, with at least 3 years of that experience using Python.
You also have around five years experience using MongoDB, PostgreSQL, Elasticsearch, or similar data stores. You have significant experience designing, scaling, debugging, and optimizing systems to make them fast and reliable. You have experience participating in code reviews and providing overall code quality suggestions to help maintain the structure and quality of the codebase.
You’re comfortable working in a fast-paced environment with a small and talented team where you're supported in your efforts to grow professionally. You are able to manage your time well, communicate effectively and collaborate in a fully distributed team.
You are located in an American or European time zone.
Bonus points if you have...
Contributed open source code related to our tech stack
Led small project teams building and launching features
Built B2B SaaS products
Experience with sales or sales tools
Come help us with projects like...
Conceiving, designing, building, and launching new user-facing features
Improving the performance and scalability our API. Help expand our GraphQL implementation.
Improving how we sync millions of sales emails each month
Working with Twilio's API, WebSockets, and WebRTC to improve our calling features
Building user-facing analytics features that provide actionable insights based on sales activity data
Improving our Elasticsearch-backed powerful search features
Improving our internal messaging infrastructure using streaming technologies like Kafka and Redis
Building new and enhancing existing integrations with other SaaS platforms like Google’s G Suite, Zapier, and Web Conferencing providers
Why work with us?
Culture video 💚
100% remote (we believe in trust and autonomy)
2 x annual team retreats ✈️ (Lisbon retreat video)
Competitive salary
7 weeks PTO (includes company-wide winter holiday break)
1 month paid sabbatical after 5 years
$200/month co-working stipend
Parental leave (10 wks primary caregiver / 4 wks secondary caregiver)
99% premiums paid for excellent medical and dental coverage, including an HSA option (US residents)
401k matching at 4% (US residents)
Dependent care FSA (US residents)
Our story and team 🚀
Glassdoor Reviews
At Close, everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our organization - we believe you bring your best to work when you practice self care (whatever that looks like for you).
We come from 12 countries and 16 states; a collection of talented humans rich in diverse backgrounds, lifestyles and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community.
This team is growing in more ways than one - we’ve recently launched 11 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers.
Interested in Close but don't think this role is the best fit for you? View our other positions.
To apply: https://jobs.lever.co/close.io/592193bf-8a9c-43cf-86a1-faeb75107939?lever-origin=applied&lever-source%5B%5D=WeWorkRemotely
from We Work Remotely: Remote jobs in design, programming, marketing and more https://ift.tt/2wQCfVo from Work From Home YouTuber Job Board Blog https://ift.tt/33o86Je
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9 steps to create a virtual summit: 7,827 subscribers and 55 interviews https://t.co/GEFZEt1nm0 via @closeio @theryanrobinson https://t.co/OLf9ErJTgD
9 steps to create a virtual summit: 7,827 subscribers and 55 interviews https://t.co/GEFZEt1nm0 via @closeio @theryanrobinson pic.twitter.com/OLf9ErJTgD
— Jeremiah Gardner (@JeremiahGardner) April 16, 2018
via Twitter https://twitter.com/JeremiahGardner April 16, 2018 at 08:05AM
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Women In Sales: @sarahstartups of @makespace on Resilience, Staying Organized as a Sales Leader and Embracing the Silence Through Difficulty https://t.co/tt03r7KTtZ via @rebeccatluo @closeio https://t.co/EeqZdvb1ec
Women In Sales: @sarahstartups of @makespace on Resilience, Staying Organized as a Sales Leader and Embracing the Silence Through Difficultyhttps://t.co/tt03r7KTtZ via @rebeccatluo @closeio pic.twitter.com/EeqZdvb1ec
— Paradigm Purchasing (@ParadigmLV) April 16, 2018
via Twitter https://twitter.com/ParadigmLV April 16, 2018 at 07:02AM Official Website: https://ift.tt/2drxOCi
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Why successful sales leaders embrace vulnerability (and don't hide from their failures) https://t.co/7mZx5i9KLO via @steli @closeio https://t.co/X9i2zav7u7
Why successful sales leaders embrace vulnerability (and don't hide from their failures) https://t.co/7mZx5i9KLO via @steli @closeio pic.twitter.com/X9i2zav7u7
— Jin Yu (@jin11) April 1, 2018
from Twitter https://twitter.com/jin11 March 31, 2018 at 10:22PM via IFTTT
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Tweeted
19 #Sales Motivation Techniques That Create (Actual) Results for Your Business https://t.co/Agbj8nahxX @closeio @theryanrobinson http://pic.twitter.com/dMZHIfnhbR
— Liezel G. (@raiizeru) July 17, 2017
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via Twitter https://twitter.com/possibleweb
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From the Bluebirds Mouth
StartupGrind: Win 1-on-1 sales mentorship from Steli, CEO of CloseIO, who's been making software for sales teams for >10 years!… …
— Pete Biggam (@petebiggam) January 19, 2017
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Close.io: Product Marketer
Close.io: Product Marketer 2017-09-27 13:45:10 At Close.io we’re building the sales communication platform of the future. We’ve built a next-generation CRM that eliminates manual data entry and helps sales teams close more deals. We’re hiring our first product marketer to communicate how our software can empower sales teams to be more successful. You’ll be in charge of positioning Close.io in the…
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Heavy Preparation, Easy Fight.
Steli from Close.io
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Close.io API & Ruby
Last week, I signed up for close.io for my CRM. Their backend & examples are written in Python, so I wrote a web2lead app hooking in their API using Sinatra, HTTParty, and Slim. I bashed my head in for a day, until I realized I needed a trailing slash on Lead.post('/api/v1/lead/ - ugh. Hopefully, some of you can use this. Close.io has been a good service, and their customer service is very responsive. Waiting for Contactually to hook into Close.io!
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Close.io: Senior Backend Engineer
Close.io: Senior Backend Engineer
Headquarters: San Francisco URL: https://close.io ABOUT US At Close.io we’re building the sales communication platform of the future. We’ve built a next-generation CRM that eliminates manual data entry and helps sales teams close more deals. We are hiring engineers to help us unify the world’s sales calls and emails into one beautiful workflow. We are a ~25 person remote team that is profitable…
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