#telecom expense management asset and service

[ezaccesscommunications]

Website: https://www.ezaccesscommunications.com/

EZ ACCESS COMMUNICATIONS is a reputable telecom expense management specialist, offering a range of services including expense management, network solutions, IT solutions, mobility solutions, voice solutions, and security solutions. With over 50 years of experience, the company is known for its efficient, honest, and professional approach. EZ ACCESS COMMUNICATIONS provides unbiased consultations and strives to deliver the best in-class telecommunications services, ensuring customer satisfaction through open communication and expert support.

Yelp: https://www.yelp.com/biz/savacom-palm-coast

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[shristisahu]

#Navigating the Complexities of Telecom Procurement: Embracing Innovation and Embracing Opportunities

Originally Published on: SpendEdge |Why it’s So Hard for Telecom Companies to get the Procurement Strategy Right?

#Key Insights: Telecom companies grapple with formulating effective procurement strategies due to challenges like high deployment costs, outdated infrastructure, and delays from OEMs. These hurdles are compounded by inflationary pressures and market fluctuations. To excel in the telecom sector, businesses must prioritize the modernization of legacy assets to reduce costs, strengthen cybersecurity, and meet evolving user demands while efficiently providing value-added services. The widespread adoption of 5G technology faces barriers such as steep expenses, skill shortages, and deployment complexities, necessitating a forward-thinking telecom procurement strategy for successful implementation. Globalized supply chains expose telecom companies to supply disruptions, highlighting the need for proactive risk management and innovative procurement approaches to enhance cost-effectiveness and network performance.

Introduction: Navigating the Complexities of Telecom Procurement

In the ever-evolving landscape of telecommunications, crafting a resilient procurement strategy is vital for success. However, telecom enterprises often encounter a myriad of challenges, ranging from substantial deployment costs to delays in acquiring essential hardware. In this article, we delve into the intricacies of telecom procurement, exploring the pivotal challenges and opportunities that lie ahead.

Overcoming Procurement Challenges in the Telecom Sector

Addressing High Deployment Costs and Outdated Infrastructure: One of the primary obstacles for telecom companies is the significant expenditure associated with deploying modern infrastructure. Alongside outdated systems, these costs present a formidable barrier to progress. To overcome this challenge, organizations must prioritize the revitalization of legacy assets to minimize costs, bolster cybersecurity, and efficiently deliver value-added services.

Navigating Challenges in 5G Rollout: Despite the vast potential of 5G technology, its widespread adoption encounters various hurdles, including exorbitant costs, talent shortages, and deployment complexities. Effectively implementing 5G requires a forward-thinking procurement strategy that addresses these challenges and focuses on sustainable growth.

Mitigating Supply Chain Disruptions: Telecom companies are susceptible to supply disruptions stemming from globalized supply chains, resulting in delays and cost escalations. Proactive risk management and innovative procurement strategies are essential for navigating these challenges adeptly. By optimizing cost-effectiveness and network performance, enterprises can minimize the impact of supply chain disruptions and ensure seamless business operations.

Seizing Opportunities for Advancement and Innovation

Despite the obstacles, the telecom industry offers abundant opportunities for growth and innovation. By crafting resilient procurement strategies and embracing emerging technologies, companies can position themselves for success in the digital era. From modernizing infrastructure to rolling out 5G networks, strategic planning and collaborative partnerships play a pivotal role in unlocking the full potential of the telecom market.

Conclusion: Paving the Way for Success in Telecom Procurement

In conclusion, navigating the complexities of telecom procurement demands a strategic mindset and a commitment to innovation. By overcoming challenges such as high deployment costs and supply chain disruptions, companies can capitalize on opportunities for growth and establish themselves as leaders in the industry. With a tailored procurement strategy in place, telecom enterprises can thrive in a competitive landscape and deliver value to their clientele and stakeholders alike

Contact us.

[buziness101]

Analyzing and Enhancing Call Center Performance in the Telecommunications Sector

Call centers are the primary point of contact between telecommunications firms and their consumers, with a significant impact on customer experiences and satisfaction. In today's competitive environment, boosting call center performance is critical for telecom firms looking to retain consumers, improve service quality, and drive company development.

Call centers use a variety of measures to evaluate performance and track important signs of success. These measures include average handling time (AHT), first-call resolution (FCR), customer satisfaction (CSAT), and net promoter score (NPS). These indicators can provide telecom firms with insights into the efficiency, efficacy, and overall success of their call center operations.

Telecommunications contact centers have several obstacles, such as large call volumes, complicated queries, and rapidly changing technology. Furthermore, call center managers must always strike a balance between maintaining excellent service levels and controlling expenses. The demand for trained operators, simplified processes, and modern technology adds to the complexity of contact center operations.

Comprehensive training programs for contact center workers are vital for providing them with the skills and information required to efficiently handle consumer concerns. Continuous learning opportunities and coaching sessions may keep agents up to speed on product offers, troubleshooting procedures, and customer service best practices. Advanced technologies like artificial intelligence (AI), natural language processing (NLP), and chatbots can help contact centers improve operations and increase productivity. AI-powered systems may automate mundane operations, enhance call routing, and offer agents real-time data to help them make better decisions. Intelligent call routing algorithms that include client preferences, agent availability, and expertise can help to cut wait times and increase customer satisfaction.

Furthermore, streamlining queueing tactics and providing self-service choices can assist reduce call traffic while improving the overall customer experience. Regular monitoring and analysis of performance measures such as AHT, FCR, CSAT, and NPS are critical for identifying areas for improvement and executing focused interventions. Real-time analytics dashboards may help call center managers maximize performance and promote continuous improvement. Encouraging a culture of continuous improvement among the call center staff is critical to achieving performance excellence. Recognizing and recognizing top performers, requesting customer input, and conducting regular performance evaluations may all help to develop an accountable, collaborative, and innovative culture.

In conclusion, call centers are critical touchpoints for consumer interaction and assistance. Analyzing and improving call center performance is critical for providing excellent customer service, fostering brand loyalty, and propelling corporate growth. Telecom companies can position their call centers as strategic assets in a competitive marketplace by investing in training and development, leveraging advanced technologies, optimizing call routing and queuing, monitoring performance metrics, and cultivating a culture of continuous improvement. Prioritizing call center excellence enables telecom firms to deepen customer connections, increase operational efficiency, and achieve long-term success in an increasingly dynamic and customer-centric industry context.

Visit our website https://www.nextgwireless.net.

[digitalsolutionsfortelecos]

Impact of IoT on the Telecommunications Industry: Unlocking Opportunities 

The telecommunications industry finds itself at the forefront of a technological revolution, sparked by the rapid development of Internet of Things (IoT) technologies. With a projected 64 billion IoT devices expected to be in use by 2025, the telecom sector is poised to undergo a paradigm shift in its operations. Most of these IoT devices will rely on cellular networks to transmit vast amounts of data to the cloud, powering machine learning (ML)-based forecasting.

Telecom companies, leveraging their existing infrastructure of internet cables and mobile phone towers, are uniquely positioned to capitalize on the growth of telecom IoT solutions and the emergence of 5G technologies. The use of a telecom IoT platform is the need of the hour for communication service providers (CSPs) in order to stay ahead in today’s fast-paced and highly competitive world.

The Immense Potential of IoT in Telecom

The IoT wave presents a great opportunity for telecom companies to monetize their data and diversify into industries beyond network connectivity. However, becoming IoT leaders in isolation is a daunting task for CSPs. To unlock the full potential of IoT, telecom companies must collaborate with other enterprises within the IoT ecosystem. This collaboration enables them to develop an extensive range of services, capitalizing on their unique assets such as intelligent networks, data analytics, telecom IoT solutions, billing systems, CRM, and cloud services. These assets can be harnessed to cater to diverse industries, from manufacturing to medical.

Offering Connectivity Services with the Telecom IoT Platform

One of the primary implementation options for telecom providers is to offer connectivity services to IoT device users. While IoT device data is typically processed on the client side, telecommunication operators provide the essential IoT connectivity platform. This platform is responsible for managing devices and enhancing the quality of connecting customer infrastructure to the telecom network. Telecom companies play a crucial role in the IoT ecosystem by ensuring seamless connectivity.

Data Analytics using IoT and M2M Solutions

IoT initiatives yield vast amounts of valuable data for the telecommunications business. Telecom operators can create data pools from this data and employ analytics to extract actionable insights and generate essential business ideas. Leveraging IoT-generated data along with artificial intelligence and machine learning algorithms allows telecom providers to track user behavior. This capability enables diagnostics and the development of forecasting models to predict trends, providing valuable insights into the industry's future.

Location Services

Mobile networks and IoT sensors are instrumental in advancing location capabilities, a critical feature for smart cities and other applications. Proximity sensors facilitate seamless information sharing between IoT applications within the telecom sector. These sensors can also integrate into public transport infrastructure to offer users optimized routes, locate nearby stops, and provide real-time transport information. Furthermore, devices with built-in proximity sensors have the capacity to track people's movements and help them find each other in crowded places.

Enhancing Security

Security is paramount, especially at remote sites where expensive and critical equipment is exposed to theft risks. Telecom companies must implement robust protection systems to safeguard their assets. In this regard, IoT-based smart cameras emerge as a potent solution for physical security. These cameras can monitor potential security breaches and automatically send alerts, enhancing physical safety. Leveraging IoT capabilities in telecom bolsters security measures by restricting access to third parties and preemptively countering potential threats.

IoT and M2M for CSPs

For CSPs, IoT and M2M solutions represent a gateway to diversification and revenue growth. By offering robust IoT and M2M services, CSPs can connect countless devices, enabling data-driven insights and automation across diverse industry verticals. An IoT and M2M connectivity management platform empowers CSPs to expand their portfolios, cater to diverse sectors, and establish themselves as indispensable players in the evolving landscape of connectivity and digital transformation.

Striking the Perfect Balance Is Vital

An IoT and M2M connectivity management platform offers a plethora of revenue streams that can significantly enhance telecom companies' business performance. However, this double edged sword requires meticulous handling. CSPs must identify the most promising IoT avenues and develop a comprehensive strategy to seize these opportunities. Failing to do so could leave them vulnerable to competition.

The telecommunications industry stands at the stamina of transformation, driven by the advancements of telecom IoT solutions. Infinity, telecom IoT platform promises immense opportunities for revenue generation and diversification, telecom companies must navigate this landscape with precision. Collaborations within the IoT ecosystem, IoT connectivity services, data analytics, location services, and enhanced security measures represent key avenues for telecom providers to capitalize on this wave of innovation. By doing so, they can not only evolve their businesses but also cement their place as pioneers in the IoT revolution.

Are you interested in learning more about Infinity, telecom IoT solution? Visit https://www.6dtechnologies.com/products-solutions/internet-of-things

[sifytechnologiessify]

Your Colocation Service Provider for Digital Success

In the ever-evolving world of business, where data is the new currency and technology is the driving force, organizations are constantly seeking ways to enhance their IT infrastructure. Colocation services have emerged as a powerful solution to meet these demands, and Sify Technologies stands at the forefront as a trusted colocation service provider, delivering secure and scalable data center solutions.

Understanding Colocation Services

Colocation, or “colo” for short, is a data center facility where businesses can rent space for their servers and other computing hardware. Unlike traditional data centers, where companies maintain and operate their own infrastructure, colocation services provide a cost-effective and efficient way to host mission-critical IT assets.

Sify’s Colocation Services

Sify Technologies offers a comprehensive range of colocation services designed to meet the unique needs of businesses, regardless of their size or industry. Here’s a closer look at what sets Sify apart as a colocation service provider:

1. State-of-the-Art Data Centers:

Sify’s colocation facilities are equipped with cutting-edge technology to ensure high availability, security, and reliability. Redundant power supplies, advanced cooling systems, and robust physical security measures protect your valuable assets.

2. Scalability:

One of the key advantages of Sify’s colocation services is scalability. Businesses can easily expand their IT infrastructure as their needs grow, without the worry of procuring additional physical space or infrastructure.

3. Connectivity:

Sify’s data centers are strategically located to provide excellent connectivity. They offer access to a wide range of telecom providers, ensuring that your data and applications are always accessible.

4. Security:

Sify prioritizes data security. Their colocation facilities feature multi-layered security protocols, including biometric access control, surveillance cameras, and 24/7 monitoring.

5. Disaster Recovery:

Business continuity is paramount in the digital age. Sify’s colocation services include disaster recovery options to safeguard your data and ensure minimal downtime in case of unexpected disruptions.

6. Managed Services:

Sify goes a step further by offering managed services that can help your business with routine maintenance, monitoring, and even providing expert assistance for your infrastructure.

The Benefits of Choosing Sify Technologies

Cost Efficiency: By outsourcing your data center needs to Sify, you can reduce capital expenses associated with maintaining your facility.

Reliability: Sify’s state-of-the-art infrastructure ensures high availability, minimizing downtime risks.

Scalability: As your business grows, you can easily expand your IT infrastructure within the same colocation environment.

Security: Your assets are protected by robust physical and cybersecurity measures.

Connectivity: Sify’s data centers offer excellent connectivity options, ensuring seamless operations.

Expert Support: With Sify’s managed services, you have access to a team of experts who can assist with infrastructure management and optimization.

Empowering Your Digital Transformation with Sify

In today’s digital-first world, colocation services are the bridge to efficient and scalable IT infrastructure. Sify Technologies stands as a trusted partner to businesses on their digital transformation journeys. As a colocation service provider, Sify ensures that your valuable IT assets are secure, available, and ready to drive your organization’s success. Whether you’re a small startup or a large enterprise, Sify’s colocation services offer a path to cost-effective, reliable, and scalable IT operations.

[ecardon1]

Independent and Rural Hospitals Facing Financial Crisis

t’s no secret that small rural and independent hospitals have been facing financial hardships for years. Tales of rural hospitals closing and leaving communities with few healthcare choices are commonplace.

These facilities tend to serve an aging patient population that is more reliant on Medicare and Medicaid. Unfortunately, federal insurance programs often entail prolonged payment cycles for hospitals. The reimbursement rates from Medicare and Medicaid also are lower compared with other private health insurance companies. A challenging payer mix exacerbates the financial difficulties faced by these hospitals.

It’s not uncommon for an independent hospital to operate with less than 30 days’ cash on hand, and some, such as critical access hospitals, might even operate with less than 20 days’ cash on hand. In any other industry, that would be considered dangerous and disastrous for the business.

Protecting patient data and maintaining a modern IT infrastructure in the current environment can be a challenge. However, there are strategies independent hospitals can adopt to achieve cost containment while maintaining a strong  cybersecurity posture. Here are three suggestions:

 

1. Independent Hospitals Need Efficient IT Infrastructure 

Before implementing any new technologies, rural, independent and community hospitals should assess their existing IT assets to find areas where costs can be reduced or optimized. For example, the IT team can conduct telecom expense audits or electronic health record license audits to ensure they’re not overspending their IT budget and help organizations identify opportunities to consolidate IT systems and applications. App audits involve identifying which applications should be kept, replaced, retired, consolidated or moved to the cloud.

In addition to IT infrastructure efficiencies, finding efficiencies through vendor consolidation can also help independent hospitals achieve cost containment. If a hospital leverages its spending with one provider, it is better able to negotiate volume discounts and rebates or participate in other enhanced customer programs.

2. Using Managed Services to Combat Staff Shortages

While cybersecurity is critically important for independent hospitals, it can be difficult for their health IT teams to invest heavily in the staff, tools and strategies needed to protect the organization. That’s where managed services come in. With a managed services partner an independent hospital can monitor its network traffic 24/7 without the hospital having to employ staff with the skills to perform the task.

Any investment in cybersecurity also can help to reduce the cost of cybersecurity insurance, which is a growing necessity in the industry due to an increase in attacks targeting healthcare.

Another benefit of managed services and a managed network monitoring system is that they free up an independent hospital’s IT staff to focus on other strategic tasks. It can be hard for rural, independent and community hospitals to find CISOs or skilled security engineers. By empowering a partner to manage security through a virtual CISO or other managed cybersecurity service, an independent hospital can take advantage of a great skill set that they might not have been able to find locally amid a shortage in IT and security experts.

It’s possible for independent hospitals to recruit from outside of their areas, but they are competing with large hospital systems who can likely offer in-house security experts larger salaries.

3. Independent Hospitals Should Take Advantage of Federal Funding

Independent hospitals can leverage federal dollars to help pay for cybersecurity and IT infrastructure investments. During the pandemic, several one-time grants were made available to help offset costs associated with treating patients with COVID-19. Many of those dollars were set aside for IT investments, particularly telemedicine. While those grants are no longer available, there are still annual grants available to rural, independent and community hospitals.

Becoming knowledgeable about those programs can help diversify the hospital’s revenue stream on an ongoing basis.

Many smaller hospitals that need federal funding and that are the intended recipients of these dollars don’t have grant writers on staff like larger hospital systems might. It can be helpful for independent hospitals to hire consultants to navigate the grant application process for them.

[amr126]

A solution that provides a central database where, enterprises can easily manage telecom services as well as assets, is termed as telecom expense management.

[kritikapatil]

Building Energy Management Systems Market Is Likely to Experience a Tremendous Growth in Near Future

Advance Market Analytics released a new market study on Global Building Energy Management Systems Market Research report which presents a complete assessment of the Market and contains a future trend, current growth factors, attentive opinions, facts, and industry validated market data. The research study provides estimates for Global Building Energy Management Systems Forecast till 2027*.

Building Energy Management System (BEMS) is a system to manage, monitor and control technical services used in buildings. This system is equipped with various sensors, controller and actuators to control and improve buildings' energy performance. BEMS comprises of various components such as Building Energy Management Systems Service (BEMS) services, Building Energy Management Systems (BEMS) hardware and Building Energy Management Systems Software (BEMS) software. Growing smart city projects and government expenditures are expected to further fuel the very market growth.

Key Players included in the Research Coverage of Building Energy Management Systems Market are

Schneider Electric ( France)

Siemens (Germany)

Honeywell (United States)

Johnson Controls (United States)

GridPoint (United States)

C3 Energy (United United)

General Electric (United States)

CA Technologies (United States) What's Trending in Market: Growing Automation Technologies

Challenges: Reducing Operating Cost of the System

Issue Associated with

Opportunities: Favorable Government Initiatives Towards Energy Efficient

Growing Smart City

Market Growth Drivers: Reduces Carbon Footprint and Provide Sustainable Solution

Lowers Utility Bills and Building Ownership Expenses

The Global Building Energy Management Systems Market segments and Market Data Break Down by Type (Software, Hardware), Application (Commercial, Government (Defense & Government Utility Buildings), Residential), Services (Consulting & Training, Support & Maintenance Services), End Users (Manufacturing, Telecom and IT, Office and Commercial Buildings, Municipal, University, School and Hospital (MUSH) systems, Government), Software (Data Management, Asset Performance Optimization, Application Platform, HVAC System, Lightning system, Others), Communication Technology (Wired, Wireless) To comprehend Global Building Energy Management Systems market dynamics in the world mainly, the worldwide Building Energy Management Systems market is analyzed across major global regions. AMA also provides customized specific regional and country-level reports for the following areas. • North America: United States, Canada, and Mexico. • South & Central America: Argentina, Chile, Colombia and Brazil. • Middle East & Africa: Saudi Arabia, United Arab Emirates, Israel, Turkey, Egypt and South Africa. • Europe: United Kingdom, France, Italy, Germany, Spain, Belgium, Netherlands and Russia. • Asia-Pacific: India, China, Japan, South Korea, Indonesia, Malaysia, Singapore, and Australia. Presented By

AMA Research & Media LLP

[sueheaven]

Building Energy Management Systems Market to Observe Strong Growth to Generate Massive Revenue in Coming Years

A Latest intelligence report published by AMA Research with title "Global Building Energy Management Systems Market Outlook to 2027. This detailed report on Building Energy Management Systems Market provides a detailed overview of key factors in the Global Building Energy Management Systems Market and factors such as driver, restraint, past and current trends, regulatory scenarios and technology development.

Building Energy Management System (BEMS) is a system to manage, monitor and control technical services used in buildings. This system is equipped with various sensors, controller and actuators to control and improve buildings' energy performance. BEMS comprises of various components such as Building Energy Management Systems Service (BEMS) services, Building Energy Management Systems (BEMS) hardware and Building Energy Management Systems Software (BEMS) software. Growing smart city projects and government expenditures are expected to further fuel the very market growth.

Major Players in this Report Include are:

Schneider Electric ( France)

Siemens (Germany)

Honeywell (United States)

Johnson Controls (United States)

GridPoint (United States)

C3 Energy (United United)

General Electric (United States)

CA Technologies (United States) Market Drivers: Reduces Carbon Footprint and Provide Sustainable Solution

Lowers Utility Bills and Building Ownership Expenses

Market Trend: Growing Automation Technologies

Opportunities: Favorable Government Initiatives Towards Energy Efficient

Growing Smart City

The Global Building Energy Management Systems Market segments and Market Data Break Down by Type (Software, Hardware), Application (Commercial, Government (Defense & Government Utility Buildings), Residential), Services (Consulting & Training, Support & Maintenance Services), End Users (Manufacturing, Telecom and IT, Office and Commercial Buildings, Municipal, University, School and Hospital (MUSH) systems, Government), Software (Data Management, Asset Performance Optimization, Application Platform, HVAC System, Lightning system, Others), Communication Technology (Wired, Wireless)

Geographically World Building Energy Management Systems markets can be classified as North America, Europe, Asia Pacific (APAC), Middle East and Africa and Latin America. North America has gained a leading position in the global market and is expected to remain in place for years to come. The growing demand for Global Building Energy Management Systems markets will drive growth in the North American market over the next few years.

Presented By

AMA Research & Media LLP

[dvtsa46]

Sharing Our Studying On Robotic Process Automation

The capability to do more with much less keeps earnings up with out incurring costs. The enterprise can operate extra efficiently, which paves the method in which for enterprise progress. In order to offer robotic process automation you the content material requested, we have to store and process your persdonal information. If you consent to us storing your persdonal data for this function, please tick the checkbox beneath.

RPA allows us to faux that a human worker is performing duties on a computer. This could possibly be a Windows programme , an API or programming interface or maybe a webpage/web software. In many instances, using RPA contributes to elevated visibility of assets and the identification of process gaps and areas the place improvements are still lacking. Robotic Process Automation is a useful rpa services and efficient approach to automate frequent and repetitive IT-underpinned tasks. It is as a lot as you the place you start your automation journey – will or not it's large scale or small? Again, discovery workshops or trials could additionally be the easiest way to grasp the path you need to go.

For absolutely automated workflows, controls and gear can present an finish to finish resolution. However, in many cases it's advantageous to contain human workers to supervise the sleek working of the machinery, and to supply visual quality checks in addition to automated inspection. The role of RPA is to complete the packaging workflow with automated processes which pick and place goods in the secondary packaging, and to automate sealing and labelling. Finished packs usually exit the packing line by conveyors and are positioned on pallets by robotic arms or manually. Stacked pallets can then be wrapped to type a single, safe unit prepared for transport or storage.

The use of computerised instruments also provides full knowledge recording of the operation for monitoring, evaluation, reporting and costing functions. This democratization of know-how by way of low-code and no-code tools is one thing we're enthusiastic champions of right here at Nintex. Digital transformation is a journey that should be embraced throughout the organization. This is particularly the case with process automation, since it’s the folks themselves that basically know which processes work nicely and which have to be improved. By giving teams the flexibility to contribute to process improvement, you empower your workforce to make the change they want to see on the group, without having to rely upon IT.

RPA is an effective solution for processes that see irregular levels of demand as they can simply scale up or down. This can take away the business need to flex the variety of people robotic process automation services wanted to complete an activity. The greatest candidates for RPA are stable processes that are high volume, rule-based, and possess each structured inputs and outputs.

We have a big pool of licensed RPA specialists which have labored across industries and geographies to ship successful RPA-led digital transformation initiatives. This helps us to transfer hands-on RPA data to our shoppers in an accelerated method. As a result, RPA use instances unfold across multiple sectors, including banking, healthcare, and telecom, and business features, such as RPA in HR and accounting.

Robotics is also best for managing workload peaks, without hiring short-term employees or re-deploying staff who don’t perceive the work & are needed elsewhere. We convey digital products from validation to success and teach you ways because we care. It’s time to move past simply constructing features and begin designing the proper product with the right technique.

While RPA works well for simple, well-defined duties, it lacks the intelligence and suppleness required to automate increasingly complex processes. Additionally, with RPA, it’s simple to become burdened with technical debt as expensive implementations and maintenance services require the continuous deployment of more bots to account for extended scale. The pandemic highlighted the need of coordinating automation across a enterprise. GlobalData estimates that the global RPA market might be value $20 bn by 2030. A financial institution with one hundred branches and one thousand staff previously did most processes manually.

We’ve advanced a best-practice approach designed to ensure the most applicable RPA deployment strategy for your organisation, primarily based on the premise that every organisation is totally different. We allow you to build the enterprise case for RPA, identifying one of the best operate, group or unit for a proof of idea then help you execute it. Extra Technology’s staff of RPA specialists have all labored on profitable RPA deployments in giant enterprise organisations and are accredited to the highest possible stage. Get a free and personalised quote for your corporation by completing the shape beneath. Our expert support team will name you inside 24 hours to debate your requirements. From receipt of goods to the creation of an accounting e-book entry, Esker’s P2P resolution permits businesses to automate each section of the P2P cycle and positively rework the finest way they buy, book and pay.

RPA can dramatically improve processing speeds, boosting efficiency, productiveness and accuracy as human error/mis-keying is eliminated. Robot programming is quickly changing into a sizzling topic as more companies show interest in and invest in robots. This Robot Framework training robotic automation process course will present delegates with elaborated information about the making a control plan for a way a machine interacts with its surroundings and achieves its objectives. Robotic process automation can be utilized to streamline every of those activities.

[tritonmarketresearch]

Global Automotive Telematics Market Analysis 2023-2030

Triton Market Research presents the Global Automotive Telematics Market report segmented by Application (Navigation & Location-Based System, Safety & Security, Fleet/Asset Management, Insurance Telematics, Infotainment System, Other Applications), Type (Integrated Smartphones, Tethered, Embedded), End-user (Aftermarket, Original Equipment Manufacturers (OEM)), Vehicle (Commercial Vehicles, Passenger Cars, Two-Wheeler), and Regional Outlook (, North America, Asia-Pacific, Middle East and Africa, Europe, Latin America).

The report further includes the Market Summary, Industry Outlook, Technology Snapshot, Impact Analysis, Porter’s Five Forces Analysis, Market Maturity Analysis, Key Buying Impact Analysis, Key Market Strategies, Drivers, Challenges, Opportunities, Analyst Perspective, Competitive Landscape, Research Methodology & Scope, Global Market Size, Forecasts & Analysis (2023-2030).

According to Triton’s research report, the global automotive telematics market is estimated to progress at a CAGR of 16.06% during the forecast period 2023-2030.

Request Free Sample Report:

https://www.tritonmarketresearch.com/reports/automotive-telematics-market#request-free-sample

 Automotive telematics tracks vehicular movement via computer, smartphone, tablet, etc. It collects data from the car to monitor a vehicle’s speed, routes, halt locations, etc.

Factors such as growing demand for telematics from fleet operators and improved vehicle safety are expected to drive the automotive telematics market. The deployment of telematics solutions has largely benefited fleet operators in terms of productivity, efficiency, cost control, and compliance. Hence, telematics ensures vehicle safety and reduces idle time for fleet owners, which drives their demand.

However, the lack of connectivity infrastructure, the risk of a data breach, and expensive solutions are expected to restrict the automotive telematics market’s development.

The Asia-Pacific is estimated to witness the fastest growth over the forecast period. The region’s growth is prompted by government initiatives and developing telecom infrastructure. In China, the government has mandated location-based systems in buses and trucks to improve safety levels. This has ultimately increased the demand for built-in connectivity in other vehicles, influencing OEMs to adopt telematics solutions. Therefore, these factors fuel the overall market’s growth across the APAC region.

Solera Inc, TomTom NV, Verizon Communications Inc, Continental AG, Inseego Corp, Robert Bosch GmbH, Airbiquity Inc, AT&T Inc, Harman International, Teletrac Navman US Ltd, Geotab Inc, Mix Telematics, Samsara Inc, and Trimble Inc are major companies in the automotive telematics market.

Vehicle owners have multiple options for outfitting telematics services within their vehicles, ranging from DIY add-on devices to professional systems. This has led several companies to offer telematics solutions. For instance, insurance companies bundle telematics devices with their motor insurance policies. Also, several OEMs offer built-in telematics systems to differentiate offering, helping fleet operators optimize and manage their fleets. These factors suggest that the threat of new entrants is moderate over the forecast period.

 Contact Us:

sales@tritonmarketresearch.com

Phone: +44 7441 911839

[ragunath12]

Best Blockchain Use Cases

A blockchain is a peer-to-peer decentralized database architecture with built-in encryption and complex protocols for verifying information before it is added to the database.

We believe that blockchain is the foundation of cryptocurrencies because it was the introduction of Bitcoin that gave blockchain technology visibility outside of the world of computer science. Blockchains are still primarily the foundation for cryptocurrencies and tokens, but the architecture serves applications in a variety of industries.

If the evolution of the blockchain in telecom had stopped with the introduction of Bitcoin then this article would be quite short. Many of the most promising applications of this novel database architecture rely on blockchain smart contract technology. It is the ability to manipulate information on the blockchain with executable code that is stored in blocks that makes the blockchain such a flexible site for applications in a wide range of situations.

Cryptocurrencies and tokens

No discussion of blockchain would be complete without acknowledging the use case within the revolution that is cryptocurrency. Modern cryptocurrencies depend on the anonymity, transparency, immutability, and security of blockchain-based open ledgers that function as valuable digital assets. The main use case for blockchains is the support of cryptocurrencies and tokens.

Health

The database architecture of the blockchain is ideal for storing medical records. Users receive permanent storage of medical records wherever there is an internet connection. They can share access with doctors and insurance companies with a simple online transaction, and doctors with the corresponding permissions will be able to add new information to the record. Blockchain technology has the potential to revolutionize the healthcare sector by giving patients complete control over their medical records. The efficiency in the payment of health services is an extra advantage.

insurance settlements

Blockchain-based applications can eliminate fraud risk while speeding up loss reimbursement in the insurance industry. Immutable records of property value, claims and reimbursements would bring much-needed visibility to the insurance industry. And smart contracts could reduce much of the paperwork required for insurance payouts.

Supply chain management

Manufacturers, sellers and consumers have an interest in tracing supply chains from their original sources to the consumer’s basket. Whether checking food for inorganic contaminants or ensuring import duties are paid at customs, blockchain can play a key role in tracking products throughout their journey from creation to use. In fact, Walmart is already using blockchain to track the supply chain of the food it sells in its stores.

decentralized finance

Blockchain and DeFi go together like pizza and beer. Innovative DeFi applications can track secure transactions while eliminating the need for slow and expensive middlemen. The blockchain keeps a history of previous transactions for auditors. DeFi applications are available for loans, international remittances, investment, and many other uses. It may be that DeFi and not cryptocurrencies are the killer application of blockchain technology.

Credential Tracking

A blockchain database is perfect for storing records of degrees, certificates of completion, licenses, and other vocational qualifications. This is essential for medical institutions and legal practices, where hiring people without the correct credentials can lead to disaster. But it is very easy to imagine a future where all academic and vocational achievements are added to a personal record for the use of academies, workers and clients, all based on blockchain.

Blockchain Voting

What is blockchain voting? It is the perfect application of blockchain technology in an existing need. With blockchain voting, the verification of the voter’s identity is guaranteed with cryptographic security. The blockchain network can monitor the vote, count it and ensure the integrity of the result.

Video game

In the world of gaming and gambling, blockchain technology can provide a record that establishes the randomness of craps, poker, and gaming events. The blockchain can record the player’s strengths in role-playing games and winnings in gambling games.

Blockchain technology can even serve as the basis for in-game purchases, upgrades, customizations, and other functionality, which could be implemented as non-fungible blockchain-based tokens. Several companies are already using blockchain technology to create early versions of metaverse-like game worlds.

Media

The digital distribution of music, movies and other works of art is very convenient for users, but both artists and production companies complain about rampant piracy. Blockchain-based distribution could make each copy of a digital media file unique and provide a convenient mechanism for viewers to make micropayments directly to creators or production companies.

Real estate

Whether it’s maintaining a land and real estate ownership database, managing home sales without the time and expense of escrow, or minimizing the paperwork involved in buying a property, blockchain has a lot of potential to offer the consumer. world of real estate.

Travel and Leisure

Airlines, hotel chains and other businesses within the tourism sector maintain loyalty plans for their best customers. Blockchain technology could serve as the foundation for rewards programs that deliver coins that can be used at supplier stores or partner businesses. Loyalty programs are a great application of privately issued tokens.

Entertainment

Artists, musicians and sports teams are some of those who have recognized the potential of NFTs to increase fan interaction. A growing number of blockchain-based platforms allow fans to purchase collectible NFTs that support the team or artist, while also giving fans voting rights on team songs or special seats at events.

Collect art and investment

Art-trading auction houses have embraced NFT technology as a way to allow collectors and investors to gain ownership of works of art without necessarily having physical possession of them. Whether it’s a spending JPG or a Picasso masterpiece, you can now buy, collect, and invest in blockchain-based NFTs through trading platforms.

just scratching the surface

Bitcoin was launched in 2009, and it took a few years for the first non-cryptocurrency blockchain application to emerge. This technology is still in its infancy, but use cases already show that it can be implemented profitably in a variety of market segments and industries. When it comes to blockchain use cases, the sky is the limit.

visit the blog about Five Blockchain Use Cases That Will Change the Telecom Industry

https://www.blockchainx.tech/five-blockchain-usecase-make-changes-in-telecom-industry

[waaaiz]

Enterprise Asset Management Market Research Report

Global Enterprise Asset Management Market

The GMI Research expects that the Enterprise Asset Management Market will notice an augmentation in demand over the forecast period. This is because of the increasing emphasis on utilizing the assets, the rising need to decrease the attainment cost, and accelerating internet penetration.

Request a FREE Sample of Enterprise Asset Management Market.

Introduction of the Enterprise Asset Management Market

Enterprise asset management is the incorporation of systems, software, and services used to control and sustain operational assets and equipment. In other words, it helps to handle the lifecycle of physical assets and tools to amplify its lifetime, strengthen quality & efficiency, optimize costs, and enhance environmental safety.

Key Players of Market:

·        eMaint

·        Oracle

·        IFS

·        Infor

·        SAP

·        IPS

·        IBM

·        ABB

·        AVEVA Group plc

·        Aptean

Enterprise Asset Management Market Dynamics

Several factors responsible for the growth of the global enterprise asset management market include the surging propensity towards the usage of cloud-based solutions and the integration of several sophisticated technologies like big data. Also, rapid digitalization of industries and improvement in the technological infrastructure will strengthen the market size. In addition, the augmenting demand to raise the lifecycle performance of assets, as well as the increasing need to decrease the maintenance expenses across various organizations, further stimulates market growth. On the other side, the growing apprehension towards data prudence and safety across the organizations will hamper the market growth.

Components Segment Drivers

As per the components, the solution segment is predicted to witness faster growth over the coming years. This is due to the aggravating preference towards predictive maintenance as a result of the mounting endorsement of various modernized technologies such as machine learning and artificial intelligence. Besides this, enormous beneficial features of solutions include the reduction of breakdown & maintenance costs, larger production hours, and enlarged asset life, which altogether proliferate the market demand.

Organization size Segment Drivers

The small & medium-sized enterprises will expand at a faster rate due to the mounting demand for these solutions across SMEs, chiefly to escalate the usage of their resources as well as endure their competitiveness in the market. Additionally, the accelerating number of small & medium-sized enterprises in the market further adds to the market growth.

Regional Drivers

Based on the regional coverage, North America is predicted to capture a prominent market share over the coming years. This is attributed to the elevating endorsement by several public and private organizations to improve the management of equipment and assets. Correspondingly, the prevalence of many asset management vendors and the fuelling demand to serve the rigorous norms are also some principal factors bolstering the market growth.

Enterprise Asset Management Market Segmentation:

Segmentation by Component

·        Solution

o   Inventory Management

o   Asset Lifecycle Management

o   Labor Management

o   Work Order Management

o   Facility Management

o   Predictive Maintenance

o   Reporting & Analytics

·        Services

o   Managed Services

o   Professional Services

Segmentation by Deployment Mode

·        Cloud

·        On-Premises

Segmentation by Organization Size

·        Small & Medium-Sized Enterprises

·        Large Enterprises

Segmentation by Vertical

·        Healthcare & Life Sciences

·        IT & Telecom

·        Transportation & Logistics

·        Manufacturing

·        Energy & Utilities

·        Government & Defense

·        Others

Segmentation by Region:

·        Asia Pacific

o   China

o   Japan

o   India

o   Rest of APAC

·        North America

o   United States of America

o   Canada

·        Europe

o   United Kingdom

o   Germany

o   France

o   Spain

o   Rest of Europe

·        RoW

o   UAE

o   Brazil

o   South Africa

o   Saudi Arabia

About GMI Research

The consulting and market research company, GMI Research, offers reports of market research ad business insights and market acumen to various small, medium, and large scale enterprises. Our comprehensive reports help clients to formulate prudent business policies and attain long-term growth in the market domain. The large team of analysts and industry experts with expertise from several countries like Europe, Asia-Pacific, North America, among others, provides a stet-to-step solution to client. The report includes clarified predictions, a view of the competitive industry, major factors impacting the market growth, and other market insights to succour companies reaching strategic decisions.

Media Contact Company Name: GMI RESEARCH Contact Person: Sarah Nash Email: enquiry@gmiresearch.com Phone: Europe – +353 1 442 8820; US – +1 860 881 2270 Address: Dublin, Ireland Website: www.gmiresearch.com

[ekaadanz]

Back Office Solutions - Business Process Outsourcing (BPO)

The back office solution is that the portion of a corporation made from administration and support personnel who aren't client-facing. Back-office functions include settlements, clearances, record maintenance, regulatory compliance, accounting, and IT services. for instance, a financial services firm is segmented into three parts: the front office (e.g., sales, marketing, and customer support), the center office (risk management), and therefore the back office (administrative and support services). 

What is Back Office Solutions

The term Back office Solutions refers to any and everyone role within a corporation that enhances the customer experience without directly concerning it.

For example, photo editing, ecommerce support, data entry, online research, and other back office administration duties are all important tasks that modern businesses got to complete. Without them, customer bases wouldn't be ready to interact with their favorite organizations in the same ways they typically do. 

But at an equivalent time, these tasks are behind-the-scenes tasks and should not actually be seen or felt by consumers. this is often what's meant by "back office."

The problem with back office support functions is that the significant amount of resources companies must spend on them. Fortunately, there is a solution. It's called Business Process Outsourcing and it's what we'll discuss within the next section. 

What is Business Process Outsourcing?

Business process outsourcing (BPO) is that the practice of contracting a selected work process or processes to an external service provider. The services can include payroll, accounting, telemarketing, data recording, social media marketing, customer support, and more. BPO usually fills supplementary - as against core - business functions, with services that would be either technical or nontechnical. 

From fledgling startups to massive Fortune 500 companies, businesses of all sizes outsource processes, and therefore the demand continues to grow, as new and innovative services are introduced and businesses seek advantages to urge before the competition. BPO is often an alternative to labor migration, allowing the labor pool to stay in their home country while contributing their skills abroad. 

BPO is usually divided into two main sorts of services: back office and front office. Back office Solutions include internal business processes, like billing or purchasing. Front-office services pertain to the contracting company’s customers, like marketing and tech support. BPOs can combine these services in order that they work together, not independently. 

The BPO industry is split into three categories, supported the situation of the seller.

A business is able to do total process optimization by combining the three categories: 

1. Offshore vendors are located outside of the company’s own country. for instance, a U.S. company may use an offshore BPO vendor within the Philippines. 

2. Nearshore vendors are located in countries that neighbor the contracting company’s country. for instance, within us, a BPO in Mexico is taken into account by a nearshore vendor. 

3. Onshore vendors operate within an equivalent country because the contractor, although they'll be located in a different city or state. for instance, a corporation in Seattle, Washington, could use an onshore outsourcing vendor located in Seattle, Washington, or in Huntsville, Alabama. 

Business Process Outsourcing Important?

The reason for companies to outsource their business processes is pretty simple. Business Process Outsourcing enables business owners to scale back the burden of labor and consider other core aspects of their operation. Outsourcing to a third-party company, which is already well-established and has the relevant experience in providing services, maybe a far more convenient option. Outsourcing your business processes comes with a series of benefits. a number of those include: 

Cost Reduction: Outsourcing helps organizations cut costs and economize, and is one of the foremost important reasons for people opting to outsource their business process. BPO has given rise to a talented pool of employees available at low wages leads to huge cost reductions, which successively leads to better revenues for the corporate 

Availability of Experienced Professionals: Recruiting new employees and training them involves tons of hassle and maybe a huge cost to the corporate. When the tasks are outsourced to an already established company with all the resources, the troubles of hiring and training is conveniently avoided 

Ability to specialize in Core Business: Since a substantial chunk of the business is outsourced to a service provider, the highest management of the corporate can focus their attention on core operational areas. This also results in better employee productivity and helps them make better and more informed business decisions

Excellent Source of Customer Feedback: Most BPO employees are in direct contact with the purchasers, as a result of which they're ready to receive first-hand feedback about products and services. This valuable feedback, in turn, helps the corporate to enhance the services provided 

Access to the newest Updated Technologies: Buying a licensed version of the newest software and other technologies is extremely expensive. This proposition is additionally risky, especially for little to medium-sized businesses who cannot afford to dedicate a gentle budget to purchasing the newest technologies. Therefore, it becomes difficult for a corporation to remain updated with the newest developments. Outsourcing to companies that have already got access to the technology and have the relevant expertise, therefore, proves to be more advantageous for global organizations 

Excellent Employment Opportunity: The BPO industry is one of the very best job providers in most countries. In fact, it's ranked second in terms of the number of jobs created in a number of Asian countries. The remuneration provided to the workers is additionally one among the simplest within the industry, which is one of the main reasons for kids to figure in BPO. The BPO industry has provided employment to tons of talented youngsters and has single-handedly changed the GDP of varied small countries 

Outsourcing Companies Support?

BPO providers now support a variety of services and help fill any gaps within companies. a number of the participating industries include healthcare, pharmaceuticals, energy, business services, E-commerce and Retails, telecom, Insurance, Healthcare, Real State Firms, automotive, utility companies, banking, supply chain, capacity solutions, and asset management. In fact, the expansion in BPOs has resulted in the emergence of subspecialties, including the following: 

Information technology-enabled services (ITES) BPO: this type of BPO leverages information technology (IT) over the web or data network to deliver services. Some samples of ITES BPO jobs are service desk analysts, production support analysts, and IT analysts. 

Knowledge process outsourcing (KPO): KPO has changed BPO a touch. Some KPO vendors support functions that are considered core in business, although they'll not be core functions within the particular business that hires them. KPO firms offer quite a process expertise; they'll also provide business and domain-based expertise. Some samples of KPO services include research, analysis, or Microsoft Word and Excel work. KPOs could also be capable of creating low-level business decisions if they are doing not conflict with higher-level business policies, but those decisions could also be undone easily. KPO vendors are usually linked to the business’s value chain, and that they hire people that are competent during a specific field. 

Legal process outsourcing (LPO): LPO may be a subset of KPO and encompasses an enormous range of higher-level legal work, not merely lower-level legal transcription. LPO firms can draft patent applications and legal agreements, also as perform legal research. Some LPO firms even advise clients. In-house legal departments usually retain LPOs. Experienced paralegals using industry-standard databases do the work. 

Research process outsourcing (RPO): A subset of KPO, RPO focuses on research and analysis functions. RPO companies perform research and analysis work that supports business, investment, biotech, and marketing firms. 

Travel: This pertains to all or any operations a business must support its travel logistics, from reservations to hotel and vehicle bookings. Travel BPO saves money for the corporate because it cuts costs while increasing customer satisfaction. Airline and travel companies also engage in BPO for either front- or back-office process streamlining. for instance, an airline could outsource its ticketing process.

Each BPO company will concentrate on specific services. they'll be grouped as follows: 

Customer interaction services: The BPO company would cover a business’s voicemail services, appointment schedules, email services, marketing program, telemarketing, surveys, payment processing, order processing, quality assurance, customer support, warranty administration, and other customer feedback. 

Back-office transactions: This includes check, credit, and open-end credit processing; collection; receivables; direct and indirect procurement; transportation administration; logistics and dispatch; and warehouse management. 

IT and software operations: These technical support functions include application development and testing, implementation services, and IT helpdesk. for instance, manual data entry are often replaced with automated data capture, increasing data intake and reducing cycle time. 

Finance and accounting services: These functions include billing services, accounts payable, receivables, general accounting, auditing, and regulatory compliance. 

Human resource outsourcing: BPOs can help address workforce challenges. they will also cover payroll services, healthcare administration, hiring and recruitment, workforce training, insurance processing, and retirement benefits. 

Knowledge services:

These higher-level processes may include data analytics, data processing , data and knowledge management, and internet and web research, also as developing an information governance program and providing the voice of customer feedback.

[digitalsolutionsfortelecos]

Sales and Distribution Platforms to Unlock Growth Potential for CSPs

Distribution channels are essential to the success of CSPs! They can optimize their revenues and sustainably build their business with them. Telecom sales and distribution platforms are required for Communication Service Providers (CSPs) to improve their operational effectiveness, customer satisfaction, and overall revenue creation. In order to maximize distribution networks, a  sales and distribution platform for CSPs is vital in today’s highly competitive business environment.

Here are some valuable insights for CSPs on how sales and distribution platforms can be effectively utilized.

Understanding customer data

Customer data is one of the most important resources for every business. A CSP gains a significant competitive edge by learning how to gather, evaluate, and act on the insights generated by customer interactions. When the sales channel is given the correct information and powerful data visualization and BI tools, a successful long-term partnership that benefits everyone may be established.

Using a centralized platform

CSPs may streamline their operations, improve partnership, and acquire a single perspective of their distribution networks by using integrated sales and distribution platforms. This facilitates improved choices and allocation of assets across the supply chain.

Reporting and analytics

Investment in powerful reporting and analytics solutions give significant insight into the operation of the distribution network. Data-driven decision-making through telecom sales and distributionplatforms aids in the identification of opportunities, the resolution of challenges, and optimum functioning of numerous facets of the distribution process.

Supply chain management

The processes of acquiring raw materials and processing them into final products, as well as regulating the movement of these products and services from their source to the consumer, are collectively referred to as supply chain management. Increasing the emphasis on supply chain management improves distribution channel efficiency. Among the solutions include implementing techniques such as training courses and project planning, integrating automation, and boosting the visibility of the supply chain. Through specialized supply chain management, this may minimize inventory costs, optimize delivery, and improve the availability of products.

Optimizing the inventory

To improve inventory levels, CSPs might use data analytics and prediction algorithms. CSPs can lower carrying costs, prevent shortages of products, and enhance total inventory turnover by studying buyer habits and patterns of consumption. The sales and distribution platform for CSPscan help in effective inventory optimization.

Better collaboration

The sales and distribution solutions for CSPs encourage collaboration with distribution partners and retailers. The telecom distributor management gives them access to essential data and tools, promoting greater collaboration and maintaining a seamless flow of information across the network.

Selecting channel intermediaries

CSPs can improve the effectiveness of a distribution channel by optimizing the value of channel intermediates or expanding the number of intermediaries. Intermediaries are organizations who, like a distributor or retailer, take a manufacturer's product or service and distribute it on the open market. CSPs must select intermediaries who are compatible with their business structures and objectives. Because these organizations are experienced in their fields, intermediaries could boost sales volumes while lowering expenses. The sales and distribution platforms can help play a key role in choosing the right channel intermediaries.

Effective workforce scheduling

Another key aspect of maximizing distribution networks is workforce scheduling and task distribution. Thefield force management solutionassists in the creation of efficient scheduling for field technicians based on parameters such as their skill set, location, availability, and  priority. It also enables real-time task dispatching to field technicians through mobile apps. It enables supervisors to check the precise location and status of field personnel, verifying they are on schedule and giving consumers regular updates.

Telecom sales and distribution platforms can maximize distribution networks enabling CSPs to streamline operations, improve the customer experience, and get higher revenue. It is possible to gain a competitive advantage in the market and respond to changing consumer demands by using data, automated processes, and effective collaboration which is possible through a sales and distribution platform for CSPs.

Are you interested in using one of the best sales and distribution solutions for CSPs?

6D Technologies offers different solutions for telcos and CSPs, including the #1 sales and distribution platform. To learn more about this platform, its features, and other details of this platform, please visit https://www.6dtechnologies.com/products-solutions/sales-and-distribution 

[ibilenews]

Isabel dos Santos: Africa's richest woman 'ripped off Angola'

Leaked documents reveal how Africa's richest woman made her fortune through exploiting her own country, and corruption.

Isabel dos Santos got access to lucrative deals involving land, oil, diamonds and telecoms when her father was president of Angola, a southern African country rich in natural resources.

The documents show how she and her husband were allowed to buy valuable state assets in a series of suspicious deals.

Ms Dos Santos says the allegations against her are entirely false and that there is a politically motivated witch-hunt by the Angolan government.

The former president's daughter has made the UK her home and owns expensive properties in central London.

She is already under criminal investigation by the authorities in Angola for corruption and her assets in the country have been frozen.

Now BBC Panorama has been given access to more than 700,000 leaked documents about the billionaire's business empire.

Most were obtained by the Platform to Protect Whistle-blowers in Africa and shared with the International Consortium of Investigative Journalists (ICIJ).

They've been investigated by 37 media organisations including the Guardian and Portugal's Expresso newspaper.

Andrew Feinstein, the head of Corruption Watch, says the documents show how Ms Dos Santos exploited her country at the expense of ordinary Angolans.

"Every time she appears on the cover of some glossy magazine somewhere in the world, every time that she hosts one of her glamorous parties in the south of France, she is doing so by trampling on the aspirations of the citizens of Angola."

The ICIJ have called the documents the Luanda Leaks.

The oil connection

One of the most suspicious deals was run from London through a UK subsidiary of the Angolan state oil company Sonangol.

Ms Dos Santos had been put in charge of the struggling Sonangol in 2016, thanks to a presidential decree from her father Jose Eduardo dos Santos, who kept a tight grip on his country for the 38 years he was in power.

But when he retired as president in September 2017 her position was soon under threat, even though his hand-picked successor came from the same party. Ms Dos Santos was sacked two months later.

Many Angolans have been surprised at the way that President João Lourenço has gone after the business interests of his predecessor's family.

The leaked documents show that as she left Sonangol, Ms Dos Santos approved $58m of suspicious payments to a consultancy company in Dubai called Matter Business Solutions.

She says she has no financial interest in Matter, but the leaked documents reveal it was run by her business manager and owned by a friend.

Panorama understands that Matter sent more than 50 invoices to Sonangol in London on the day that she was fired.

Ms Dos Santos appears to have approved payments to her friend's company after she was sacked.

Although some consultancy work had been carried out by Matter, there's very little detail on the invoices to justify such large bills.

One asks for €472,196 for unspecified expenses - another asks for $928,517 for unspecified legal services.

Two of the invoices - each for €676,339.97 - are for exactly the same work on the same date and Ms Dos Santos signed them both off anyway.

Lawyers for Matter Business Solutions say it was brought in to help restructure the oil industry in Angola, and that the invoices were for work that had already been carried out by other consultancy companies it had hired.

"Regarding the invoices related with expenses, it is common for consultancy companies to add expenses to invoices as a general item. This is often due to those expenses involving large amounts of paperwork... Matter can produce documentary evidence to confirm all expenses incurred."

Ms Dos Santos's lawyers said her actions with regard to the Matter payments were entirely lawful and that she had not authorised payments after she had been dismissed from Sonangol.

They said: "All invoices paid were in relation to services contracted and agreed between the two parties, under a contract that was approved with the full knowledge and approval of the Sonangol Board of Directors."

The ICIJ and Panorama have also uncovered new details about the business deals that made Ms Dos Santos rich.

Much of her fortune is based on her ownership of a stake in the Portuguese energy company Galp, which one of her companies bought from Sonangol in 2006.

The documents show it only had to pay 15% of the price upfront and that the remaining €63m ($70m) was turned into a low-interest loan from Sonangol.

Under the generous terms of the loan, her debt to the Angolan people didn't have to be repaid for 11 years.

Her stake in Galp is now worth more than €750m.

Ms Dos Santos's company did offer to repay the Sonangol loan in 2017.

The repayment offer should have been rejected because it didn't include almost €9m of interest owing.

But Ms Dos Santos was in charge of Sonangol at the time and she accepted the money as full payment of her own debt.

She was fired six days later and the payment was returned by the new Sonangol management.

Ms Dos Santos says she initiated the purchase of the stake in Galp, and that Sonangol made money from the deal as well.

"There's absolutely no wrongdoing in any of those transactions. This investment is the investment that in history has generated the most benefit for the national oil company and all the contracts that were drafted are perfectly legal contracts, there are no wrongdoings."

Her lawyers say the repayment offer in 2017 covered what Sonangol had indicated was owed.

The diamond connection

It's a similar story in the diamond industry.

Ms Dos Santos's husband, Sindika Dokolo, signed a one-sided agreement in 2012 with Angolan state diamond company Sodiam.

They were supposed to be 50-50 partners in a deal to buy a stake in the Swiss luxury jeweller De Grisogono.

But it was funded by the state company. The documents show that 18 months after the deal, Sodiam had put $79m into the partnership, while Mr Dokolo had only invested $4m. Sodiam also awarded him a €5m success fee for brokering the deal, so he didn't have to use any of his own money.

The diamond deal gets even worse for the Angolan people.

The documents reveal how Sodiam borrowed all the cash from a private bank in which Ms Dos Santos is the biggest shareholder.

Sodiam has to pay 9% interest and the loan was guaranteed by a presidential decree from her father, so Ms Dos Santos's bank cannot lose out.

Bravo da Rosa, the new chief executive of Sodiam, told Panorama that the Angolan people hadn't got a single dollar back from the deal: "In the end, when we have finished paying back this loan, Sodiam will have lost more than $200m."

The former president also gave Ms Dos Santos's husband the right to buy some of Angola's raw diamonds.

Who is Isabel dos Santos?

Eldest daughter of ex-President Jose Eduardo dos Santos

Married to Congolese art collector and businessman Sindika Dokolo

Educated in UK, where she currently lives

Reported to be Africa's richest woman, with a fortune of some $2bn

Has stakes in oil and mobile phone companies and banks, mostly in Angola and Portugal

The Angolan government says the diamonds were sold at a knockdown price and sources have told Panorama that almost $1bn may have been lost.

Ms Dos Santos told the BBC she couldn't comment because she was not a shareholder of De Grisogono.

But the leaked documents show that she is described as a shareholder of De Grisogono by her own financial advisers.

Mr Dokolo did put in some money later. His lawyers say he invested $115m and that the takeover of De Grisogono was his idea. They say his company paid above the market rate for the raw diamonds.

The land connection

The leaked documents also reveal how Ms Dos Santos bought land from the state in September 2017. Once again she only had to pay a small up-front fee.

Her company bought a square kilometre of prime beachfront land in the capital Luanda with the help of presidential decrees signed by her father.

The contract says the land was worth $96m, but the documents show her company paid only 5% of that after agreeing to invest the rest in the development.

Panorama traced some of the ordinary Angolans who were evicted to make way for the Futungo development.

They've been moved from the Luandan seafront to an isolated housing development 30 miles (50km) from the capital.

Teresa Vissapa lost her business to Ms Dos Santos' development and is now struggling to bring up her seven children.

She said: "I only ask God to make her think a little more about our situation. Maybe she doesn't even know it, but we are suffering."

Ms Dos Santos declined to comment on the Futungo development.

But it was not the only land deal involving Ms Dos Santos that displaced the local population.

About 500 families were evicted from another stretch of the Luandan seafront after Isabel dos Santos got involved in another major redevelopment project.

The families are now living in desperate conditions next to an open sewer. Some of their shacks are flooded with sewage whenever the tide rises.

Ms Dos Santos says there weren't any evictions linked to her project and that her companies were never paid because the development was cancelled.

The telecoms connection

The billionaire has also made big profits from the telecoms industry in Angola.

She acquired a 25% stake in the country's biggest mobile phone provider, Unitel. It was granted a telecoms licence by her father in 1999 and she bought her stake the following year from a high ranking government official.

Unitel has already paid her $1bn in dividends and her stake is worth another $1bn. But that's not the only way she got cash from the private company.

She arranged for Unitel to lend €350m to a new company she set up, called Unitel International Holdings.

The company name was misleading because it wasn't connected to Unitel and Ms Dos Santos was the owner.

The documents show Ms Dos Santos signed off on the loans as both lender and borrower, which is a blatant conflict of interest.

Ms Dos Santos denied that the loans were corrupt. She said: "This loan had both directors' approval and shareholders' approval, and it's a loan that will generate, and has generated, benefit for Unitel."

Her lawyers say the loans protected Unitel from currency fluctuations.

Most of the companies involved in the dodgy deals were overseen by accountants working for the financial services company, Price Waterhouse Coopers (PWC). It's made millions providing auditing, consultancy and tax advice to her companies.

But PWC has terminated its relationship with the billionaire and her family, after Panorama questioned the way the company had assisted Ms Dos Santos in the deals that had made her rich.

PWC says it is holding an inquiry into the "very serious and concerning allegations".

Tom Keatinge, director of the Centre for Financial Crime and Security Studies, told Panorama that PWC had given legitimacy to Ms Dos Santos and her companies.

"PWC, if not facilitating the corruption, are providing a veneer of respectability that makes what's happening acceptable or more acceptable than it might otherwise be.

"So if I was at PWC I'd be conducting a pretty thorough audit of what decisions were made, and in hindsight actually: 'Did we make the wrong decision to accept this business and should we have reported what we had been presented with?'"

PWC says it strives to maintain the highest professional standards and has set expectations for consistent ethical behaviour across its global network.

"In response to the very serious and concerning allegations that have been raised, we immediately initiated an investigation and are working to thoroughly evaluate the facts and conclude our inquiry.

"We will not hesitate to take appropriate actions to ensure that we always stand for the very highest standards of behaviour, wherever we operate in the world."