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What Is Data Science? Process, Applications, and Key Differences Explained
What is data science?
Data science is the study of data to extract meaningful insights for business. It is an approach that combines principles and practices from the fields of mathematics, statistics, artificial intelligence, and computer engineering to analyze and to drive business decision-making. This analysis helps data scientists to ask and answer questions like what happened, why it happened, what will happen, and what can be done with the results.
How Data Science Works
The process typically follows these stages:
Data Collection/Ingestion: Gathering raw data from sources like databases, IoT, logs, APIs.
Data Cleaning & Preparation: Handling missing values, duplicates, transformation via ETL processes.
Exploratory Data Analysis (EDA): Identifying patterns, biases, ranges in data.
Modeling & Analytics: Building models for descriptive, diagnostic, predictive, and prescriptive analytics.
Communication: Visualizing and reporting insights for stakeholders using tools like Python, R, BI platforms.
Deployment & Automation: Operationalizing models and enabling continuous improvement.
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What is Data Lakehouse Architecture?
Data lakehouse architecture is a modern way of storing and managing data that solves some of the biggest problems businesses face when working with large amounts of information.
In the past, companies used two different systems:
A data warehouse stores clean and organized data that is used to create reports and charts. It was fast, but expensive, and worked best only with structured data.
A data lake to store all kinds of raw data, including files, videos, or logs. It was cheaper and more flexible, but didn’t support reliable analysis.
The Data lakehouse combines both systems in one.
It allows businesses to store all their data in one place, similar to a data lake, but with the ability to organize, clean, and analyze it easily, like a data warehouse.
With this setup, teams don’t need to copy data between systems. They can work with fresh data, run reports, build machine learning models, and make decisions faster.
In short, data lakehouse architecture gives businesses a simpler and more affordable way to handle all types of data while still getting accurate and reliable results.
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What Is a Data Lakehouse? Benefits, Features & Platforms
A data lakehouse is a system that brings together the best features of both data lakes and data warehouses. It allows businesses to store all kinds of data, structured like tables or unstructured like images or logs, in one place.
In the past, companies used data lakes to store raw data and data warehouses for organized, ready-to-use data. But this often caused problems like data duplication and slow workflows. A data lakehouse solves this by using one system for both storage and analysis.
This approach makes it easier to manage data, run reports, and support advanced tools like machine learning, all without moving data between systems.
By combining a data lake and a data warehouse, the data lakehouse architecture helps reduce cost, improve speed, and simplify operations.
Data Warehouse vs. Data Lake vs. Data Lakehouse
Understanding the difference between a data warehouse, a data lake, and a data lakehouse helps in choosing the right solution for your data needs.
Data Warehouse
A data warehouse stores structured data that is cleaned, organized, and ready for reporting or business analysis. It is fast and reliable for generating dashboards and running queries on historical data. However, it is often expensive and not designed to handle unstructured data.
Data Lake
A data lake stores large volumes of raw data in its original format. It supports both structured and unstructured data, such as text files, images, or logs. It is cost-effective but lacks features like data quality checks and consistent performance for analytics.
Data Lakehouse
A data lakehouse combines the strengths of both. It stores all types of data like a data lake while offering features like data reliability and performance similar to a data warehouse. It reduces data movement, simplifies architecture, and supports real-time analytics.
By bringing together the flexibility of a data lake and the structure of a data warehouse, a data lakehouse offers a balanced and efficient solution for modern data needs.
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Enterprise Al Secrets: Best Strategy, Scale & Success
Enterprise AI is reshaping how large organizations operate delivering smarter automation, deeper insights, and accelerated innovation. In 2025, companies must grasp the importance of enterprise scale AI to maintain competitive edge, reduce costs, enhance productivity, and achieve transformative business value.
What Is Enterprise AI?
Enterprise AI refers to the integration of artificial intelligence capabilities into core business functions, systems, and workflows across an organization. Unlike generic AI, which may focus on individual tasks or consumer applications, Enterprise AI is built for scale, security, governance, and business alignment.
It enables companies to automate processes, gain insights from data, and enhance decision-making using technologies like machine learning (ML), natural language processing (NLP), and predictive analytics also embedded across departments such as operations, finance, customer service, and HR.
What Is Enterprise Scale?
Before implementing AI, it's important to understand enterprise scale the ability to deploy technology solutions across a large organization with consistency, governance, and security. Enterprise-scale architectures support thousands of users, integrate with legacy systems, and comply with complex data privacy and regulatory requirements.
AI solutions must be scalable, reliable, and integrated with the enterprise's infrastructure to deliver value at this level. This is what differentiates a successful proof-of-concept from enterprise-ready AI.
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Generative Al Use Cases Transforming Industries in 2025
Explore the top generative Al use cases in marketing, healthcare, finance, and more. Learn how businesses are using Al to boost ROI, speed, and efficiency. Generative AI has rapidly moved beyond experimentation and entered core business functions across industries. With advances in foundation models, natural language processing, and multimodal capabilities, generative AI use cases are transforming how companies innovate, operate, and deliver value. From marketing and healthcare to supply chain and finance, the applications of AI use cases by industry are expanding, and 2025 is expected to witness even deeper integration of these technologies. A recent McKinsey & Company survey revealed that 65% of organizations use generative AI in at least one business function, nearly double compared to just 10 months earlier, signaling a rapid shift from experimentation to operational impact. Yet despite this momentum, only 1% of companies report reaching AI maturity, meaning full integration and consistent, measurable business outcomes. Gartner predicts that by the close of 2025, 30% of generative AI initiatives will be dropped, mainly because of challenges like poor data quality, high costs, weak risk management, and vague ROI expectations. These figures highlight both the extraordinary promise and practical hurdles that businesses face when unlocking the full potential of generative AI. Top 10 Generative AI Use Cases Across Industries
Generative AI in Marketing Generative AI use cases in marketing include automated content creation, campaign optimization, and audience targeting. Models trained on behavioral and transactional data generate ad copy, product descriptions, emails, and social media content tailored to segmented audiences. These systems evaluate performance metrics to identify effective content patterns and apply them to future campaigns. This enables marketing teams to increase content volume and maintain message consistency. Among gen AI use cases in marketing, personalization at scale remains a primary focus. Example: A retail brand leverages a generative AI platform to create product descriptions based on inventory metadata and customer behavior. The platform also generates multiple ad copy variations for A/B testing, automatically selecting the highest-performing version for broader campaign rollout.
Generative AI in Healthcare Generative AI use cases in healthcare focus on optimizing pharmaceutical research and automating clinical documentation. In drug development, models simulate molecular interactions, generate synthetic trial data, and support compound screening, reducing time and cost in early-stage R&D. In clinical environments, generative AI tools transcribe physician interactions and summarize consultations into structured electronic health records. These tools minimize the need for manual data input and ensure quick access to reliable patient records. Example: A biotechnology company applies generative models to simulate compound-target binding for drug candidates. Simultaneously, a hospital network uses an AI transcription system to convert verbal diagnoses into EHR entries, streamlining the documentation workflow and increasing data accuracy.
Generative AI in Customer Service Generative AI use cases in customer service focus on automating responses, classifying intent, and managing escalation flows. Models trained on historical tickets and interaction logs generate accurate replies and route unresolved cases based on complexity. These systems are integrated across multiple channels, including chat, email, and voice, ensuring consistent support experiences and adherence to service-level protocols. This is a leading AI use case in customer services, aimed at improving resolution efficiency and reducing operational costs. Example: A telecom provider deploys a generative AI system to handle support queries. It resolves standard requests like billing updates or service resets and automatically escalates complex issues to live agents, attaching a summary of the conversation for context continuity.
Generative AI in Data Analytics Generative AI use cases in data analytics enable users to interact with data through natural language queries. These systems convert text-based questions into structured data operations, such as SQL or API calls, and present results in visual or tabular form. Common applications include trend analysis, anomaly detection, and automated reporting. These tools enhance accessibility to insights across business units, reducing dependence on dedicated analytics teams. This is among the fastest-growing use cases for generative AI in data-driven organizations. Example: An enterprise implements a generative analytics assistant that allows department managers to ask questions like “What were the top-performing products by region last quarter?” The system interprets the query, generates the required data logic, and returns interactive dashboards without analyst support. Read A Complete Guide on Generative AI in Data Analytics
Generative AI in Manufacturing Generative AI use cases in manufacturing include automated product design and predictive maintenance. In design workflows, models generate multiple CAD configurations based on load, weight, and performance criteria, allowing rapid iteration during early-stage development. For maintenance, AI systems process real-time sensor data from industrial machinery to identify wear patterns and forecast component failure. This minimizes unexpected downtime and supports continuous production. These applications align with recent AI in manufacturing case study findings showing increased efficiency and cost reduction. Example: An automotive parts manufacturer uses a generative design system to create chassis frame alternatives optimized for strength and material efficiency. At the same time, a predictive maintenance platform analyzes vibration and thermal sensor inputs from CNC machines, triggering service alerts before performance degradation occurs.
Generative AI in Supply Chain Generative AI use cases in supply chain management focus on scenario simulation, demand forecasting, and inventory optimization. These systems generate synthetic data to model disruptions, such as transportation delays or demand shifts, enabling proactive planning under uncertain conditions. By integrating generative models with logistics and inventory systems, companies can optimize routes, allocate resources efficiently, and reduce the risk of overstocking or stockouts. This represents a key AI use case in supply chain operations aimed at improving responsiveness and reducing operational risk. Example: A consumer goods company deploys generative models to simulate delivery interruptions caused by weather events. Based on predictive demand, the system automatically adjusts shipment schedules and repositions inventory across regional warehouses to maintain consistent service levels.
Generative AI in Finance Generative AI use cases in finance involve automating the creation of financial reports, simulating risk events, and detecting anomalies in transactional data. Models trained on structured financial inputs generate summaries, flag inconsistencies, and assist with regulatory documentation. These systems reduce manual workloads by streamlining routine financial processes, increasing reporting accuracy, and improving audit readiness. Among the expanding AI use cases by industry, finance continues to adopt generative tools for operational efficiency and compliance. Example: An investment firm uses a generative AI platform to generate quarterly portfolio reports. The system produces automated commentary on performance, identifies shifts in asset allocation, and models stress scenarios based on macroeconomic indicators to assess exposure risk.
Generative AI in Legal and Compliance Generative AI use cases in legal and compliance focus on contract creation, document review, and regulatory checks. Trained on legal datasets, these models generate standard clauses, identify inconsistencies, and ensure adherence to internal and external policies. This application reduces manual processing time and supports consistent legal documentation across departments, making it one of the growing generative AI use cases by industry. Example: A global enterprise uses a generative AI platform to auto-generate service agreements based on input variables such as jurisdiction and scope. The system also scans incoming third-party contracts to identify deviations from compliance standards and flags potential legal risks.
Generative AI in Education Generative AI use cases in education include the automated development of learning materials, assessment tools, and instructional simulations. AI models generate lesson plans and quizzes tailored to curriculum standards and individual learning objectives. Virtual tutoring systems use generative models to deliver explanations, evaluate responses, and adjust difficulty levels in real time. These use cases for AI support scalable, personalized instruction across various academic domains. Example: An edtech platform integrates a generative AI engine to create subject-specific practice tests based on a student's previous performance. The system also delivers real-time feedback on incorrect answers and generates supplementary materials to target weak areas.
Generative AI in Media and Entertainment Generative AI use cases by industry in media and entertainment include automated script generation, visual asset creation, and content localization. Models are trained on film scripts, dialogue patterns, and production guidelines to support the development of narrative content across formats. Studios also apply generative AI to adapt media into multiple languages, synchronize lip movements, and adjust regional references, improving scalability for international distribution. Example: A streaming platform uses generative AI to generate initial drafts of short-form scripts based on target genre and audience demographics. The same system localizes the approved scripts into several languages, enabling simultaneous multi-region release. Read A Complete Guide on Generative AI. Conclusion What was once considered futuristic, generative AI is now a current reality. It is already changing how industries work today. From creating marketing content to helping doctors with medical records, its use is growing across every field. Companies that start using these tools now are seeing better results, faster processes, and new ways to serve their customers. As the technology continues to improve, it will open up even more useful and practical applications. If you're thinking about using generative AI in your business, now is a good time to explore where it can add the most value and start small with clear goals.
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What is a Data Governance Framework?
A data governance framework is a structured approach that defines how an organization manages its data assets. It outlines the policies, roles, responsibilities, processes, and standards needed to ensure data is accurate, consistent, secure, and used responsibly across the organization.
At its core, a data governance framework provides the foundation for effective data management and usage. It aligns data handling practices with business goals, regulatory requirements, and operational needs. By doing so, organizations can establish trust in their data and drive more informed decision-making.
Unlike a general governance framework, which may apply to various operational areas, a data governance framework is specific to the handling and stewardship of data. It supports key areas such as data quality, data ownership, data privacy, and compliance. Organizations often refer to data governance framework best practices to establish clear accountability and scalable controls.
Data Management and Data Governance Framework
A data governance framework provides the structure for defining policies, roles, and responsibilities that ensure data is managed ethically, securely, and in alignment with business goals. Data governance focuses on setting the rules, who is accountable for data, how decisions are made, and what standards must be followed. On the other hand, data management is responsible for implementing those rules through day-to-day processes like data integration, storage, quality control, and access.
An integrated data management and governance framework ensures that both strategic oversight and operational execution work together. Governance defines what needs to happen and why, while management determines how it happens. When aligned, this framework improves data quality, enforces compliance, and supports trusted data use across departments. It also strengthens the foundation for scalable analytics and business intelligence by ensuring that data is reliable, consistent, and properly governed.
Why Do I Need a Data Governance Framework?
A data governance framework is essential for any organization that relies on data to make decisions, meet regulatory requirements, or drive digital transformation. Without it, data can quickly become inconsistent, inaccessible, or misused, leading to operational inefficiencies and compliance risks. A strong framework ensures that data is properly classified, protected, and maintained, while assigning clear ownership and accountability across teams. This not only improves data quality but also builds trust in the information used for reporting, analytics, and business strategy.
Implementing a data governance framework helps align data practices with organizational goals. It supports standardized processes across departments, reduces duplication, and enables better integration of systems. For businesses in regulated industries, a framework is often necessary to meet legal and compliance standards. Beyond compliance, it provides a foundation for innovation by making high-quality, well-governed data accessible for advanced analytics, machine learning, and enterprise reporting. In short, a framework transforms raw data into a valuable, governed asset that supports both operational efficiency and strategic growth.
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Multimodal Al: The Future of Intelligent Systems
Discover how multimodal Al processes multiple data types to power intelligent systems in healthcare, retail, education, and autonomous vehicles.
Artificial Intelligence (AI) has come a long way from processing single types of data. Multimodal AI represents a most important step in the evolution of artificial intelligence systems. More than traditional models that rely on a single type of input, multimodal Artificial Intelligence is designed to process and understand information from multiple data sources such as text, images, audio, and video. This approach brings machines closer to how humans perceive and interpret the world using various senses together.
In this blog, we’ll explore what multimodal AI is, how it works, its real world applications, the top models driving its development, and how it compares to other forms of AI like unimodal and generative AI.
What is Multimodal AI?
Multimodal AI refers to artificial intelligence systems that can process, integrate, and interpret data from multiple ways. A "modality" refers to a specific type of data such as text, speech, images, or sensor signals. By combining inputs from various sources, It can form a richer and more accurate understanding of the context compared to unimodal systems, which rely on only one data type.
For example, consider how humans communicate: we use language (text/speech), gestures, facial expressions, and context clues.
After the inputs are combined, the system builds a shared understanding of all the information. This helps the AI make smarter choices, like recognizing an object in a photo by also reading its caption or hearing related sounds. It can then carry out tasks such as describing an image, answering questions, or translating languages. By using more than one type of input, multimodal Artificial Intelligence becomes better at understanding the full picture and giving more accurate and useful results.
What is an example of multimodal AI in real life?
Modern virtual meeting tools like Zoom with AI features or Microsoft Teams with Copilot use multimodal AI to enhance user experience. These platforms analyze spoken language (audio), shared screen content (visual), and chat messages (text) simultaneously. The AI can generate meeting summaries, detect sentiment, auto caption in real time, and even identify action items. This makes virtual collaboration more intelligent and efficient.
Other examples include:
Smart assistants - Tools like Google Assistant interpret voice input and screen context to offer helpful actions, a classic example of multimodal processing.
Healthcare diagnostics - By combining imaging (like X-rays), lab results, and patient history, custom multimodal Artificial Intelligence aids in more accurate diagnosis and treatment.
Retail - AI in retail merges customer behavior, voice searches, and visual queries to enhance shopping experiences and personalized recommendations.
How Does Multimodal AI Work?
Multimodal Artificial Intelligence operates through a combination of data fusion, deep learning, and neural networks. The system first processes each modality using dedicated encoders (like CNNs for images or transformers for text). Then, it aligns and integrates the data in a shared representation space using fusion strategies like:
Early Fusion: data from various modalities (e.g., image, text, audio) is combined before being processed by the model. This method allows the AI to learn joint features from raw multimodal input early in the pipeline.
Late Fusion: Late fusion processes each modality separately and merges the outcomes at the decision stage. It’s useful when modalities are independent or require different processing pipelines.
Hybrid Fusion: Hybrid fusion combines raw data from multiple sources before processing. It offers flexibility to handle complex multimodal tasks.
This integrated approach enables the AI to recognize relationships between different data types, such as linking a spoken command to a relevant image or generating a text summary of a video.
Popular Multimodal AI Models
Several advanced models are driving the adoption and success of multimodal Artificial Intelligence. Some of the most famous include:
OpenAI's GPT-4: GPT-4 is a powerful multimodal tool that can process both text and image inputs. It understands complex queries that involve visual context, such as interpreting charts, images, or mixed format documents. This enhances user interactions, enabling tasks like visual reasoning and content summarization. Its versatility makes it highly useful in education, research, and enterprise applications.
CLIP (Contrastive Language Image Pre-training): CLIP developed by OpenAI, visual concepts from natural language supervision by associating images and text in a shared space. It can identify images based on written prompts without needing labeled datasets. This allows for flexible image classification, visual search, and zero-shot learning across many domains. CLIP bridges the gap between visual perception and linguistic understanding.
DALL·E: DALL·E is a generative model that creates detailed and creative images from natural language descriptions. It combines vision and language understanding to turn textual prompts into artwork or photo realistic imagery. This model showcases the creative potential of multimodal Artificial Intelligence in design, content marketing, and entertainment.
Flamingo by DeepMind: Flamingo is a learning model designed to handle visual and textual inputs across a wide range of tasks. It can interpret images, generate captions, and answer questions by integrating information from different modalities. The model stands out for its strong performance with minimal task specific tuning. It's particularly effective in interactive AI settings and multimedia environments.
VisualBERT and ViLT: VisualBERT and ViLT are hybrid models that fuse natural language processing with visual input. These models understand and reason about image text, allowing use cases like visual question answering, image captioning, and sentiment analysis. VisualBERT uses both image region features and text tokens, while ViLT focuses on lightweight, transformer based processing without relying on CNNs.
These models are capable of tasks ranging from content generation and translation to sentiment analysis and visual question answering.
Multimodal AI challenges
Despite its promise, multimodal Artificial Intelligence comes with significant challenges:
Data Alignment: Synchronizing different modalities (like matching video frames with speech) is technically complex and vital for model accuracy.
Data Scarcity: There’s a shortage of high quality datasets that contain multiple aligned modalities, limiting model performance and development.
Bias and Fairness: Disparities in how data types are collected or represented can introduce bias, leading to unfair or inaccurate outcomes in multimodal Artificial Intelligence.
Computational Cost: Multimodal requires significant resources for training and inference, as it processes and fuses multiple complex data streams.
Interpretability: Understanding how the model arrives at a decision is harder when multiple data sources interact, raising concerns for AI transparency.
Addressing these issues is crucial for building responsible and trustworthy multimodal Artificial Intelligence systems.
Multimodal AI vs Unimodal AI
The key difference in the diversity of inputs:
Multimodal AI can handle a variety of data simultaneously, leading to better contextual understanding and more accurate results.
Unimodal AI on the other hand, can process only one type of data (e.g., text-only or image-only). These systems are often limited in understanding complex scenarios where multiple data types are involved.
Think of it like this: while unimodal AI is like reading a book with only words, multimodal Artificial Intelligence is like watching a movie, you get visuals, sound, and subtitles all at once.
Multimodal AI vs Generative AI
Generative AI is designed to create new content like writing text, generating images, or composing music based on learned data patterns. Multimodal AI, meanwhile, focuses on understanding and integrating multiple data formats to analyze or respond more intelligently. While different in purpose, the two often overlap in models like GPT-4, which can both process varied inputs and generate outputs.
So, generative AI is about creation, while multimodal Artificial Intelligence is about comprehension across formats. Some models like DALL·E or Gemini combine both capabilities.
Multimodal AI Applications
Multimodal Artificial Intelligence is transforming industries by enabling more intelligent, responsive, and context-aware systems. Some key application areas include:
Healthcare: Multimodal is used to support medical diagnosis by analyzing X-rays, MRI scans, and patient records together. This helps doctors make faster and more accurate decisions based on both visual and written data.
Marketing & Retail: Multimodal Artificial Intelligence powers smart shopping assistants that understand voice commands, scan product images, and respond to text queries. This improves customer experience through personalized and seamless interactions.
Education: Educational platforms use multimodal to combine video lectures, interactive quizzes, and voice-based support. This creates more engaging and accessible learning experiences for students of all ages.
Media & Entertainment: Multimodal is used to generate creative content like AI-generated images, music, and video effects. It also enhances video editing, auto captioning, and content recommendation based on user behavior.
Content Creation: Tools like DALL·E or Runway allow creators to generate rich media content from simple text prompts.
Security & Surveillance: Advanced surveillance systems use multimodal Artificial Intelligence to process video footage, detect unusual sounds, and track movements. This combination improves threat detection and real time response in public and private spaces.
Conclusion
Multimodal AI is not just the next step in AI evolution, it's a leap toward more natural, human-like intelligence. As AI systems continue to merge visual, textual, and auditory data, the applications are set to transform industries, reshape user experiences, and redefine how we interact with machines.
At its core, multimodal Artificial Intelligence brings us closer to a world where technology can truly see, hear, and understand like we do.
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What Are Generative Al Models? A Deep Dive
Generative AI models use machine learning to create fresh data outputs that mimic the patterns found in their training datasets. Instead of focusing on classification or prediction tasks like discriminative models, generative models learn the underlying patterns and structures within a dataset to create similar outputs. These outputs can range from text and images to audio, video, and even code.
These models power many of today’s AI-driven applications, such as chatbots, image generators, and content recommendation systems. Popular examples include large language models (LLMs) like GPT, which generate human-like text, and generative adversarial networks (GANs), which produce realistic images. As generative AI continues to evolve, it plays a growing role in industries like healthcare, entertainment, education, and software development.
How Do Generative AI Models Work (Discriminative Modeling and Generative Modeling)
These AI-driven systems work by learning the underlying probability distribution, a foundational principle in generative AI in data analytics, which allows them to create new data samples that resemble the original input. This process is based on generative modeling, where the goal is to model how the data is generated so that the model can simulate it. For example, a generative model trained on thousands of sentences learns the likelihood of word sequences, enabling it to generate new, coherent text. These advanced systems, like those used in AI & ML solutions, often rely on deep learning architectures such as variational autoencoders, transformer-based models, or generative adversarial networks, depending on the type of data and desired output.
To understand generative modeling, it helps to compare it with discriminative modeling. Discriminative models focus on learning the boundary between classes, for instance, determining whether an email is spam or not. They model the relationship between input data and labels. In contrast, generative models go deeper: they learn how the data itself is structured and can generate new instances without needing labels. This fundamental difference enables generative AI models to create realistic and diverse outputs in fields like natural language processing, image synthesis, and more.
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What is data governance and why is it important
Learn how strong data governance helps organizations build trust, protect information, and make confident, data-driven decisions.
What is Data Governance?
What is data governance and why is it important
Learn how strong data governance helps organizations build trust, protect information, and make confident, data-driven decisions.
What is Data Governance?
Data governance is a framework that defines how data is managed, accessed, and used across an organization. It ensures that data is accurate, secure, consistent, and used responsibly.
For example, in a retail company, data governance helps maintain consistent customer information across regions, avoiding duplication or reporting errors. A clear data governance model sets rules for data entry, access, and quality.
In data analytics, data governance ensures that teams work with reliable data, leading to better insights and decisions. It's not just about control, it's about trust and value in every piece of data used.
What Does Data Governance Do?
Data governance establishes the rules, roles, and responsibilities for managing data within an organization. It defines who can access data, how it's classified, stored, and protected, and ensures data stays accurate and consistent across systems.
It also supports compliance with regulations, improves data quality, and reduces risks related to poor data handling. Data governance helps businesses make better decisions, keep their data safe, and trust their insights.
Why Data Governance Matters
In today’s data-driven world, organizations rely heavily on data to make strategic decisions, drive innovation, and stay competitive. However, without proper controls, data can quickly become fragmented, duplicated, outdated, or even misused. This is where data governance really helps.
Data governance provides a structured approach to managing data, ensuring it is accurate, consistent, secure, and accessible to the right people. It helps organizations set clear policies and standards around data usage, storage, privacy, and compliance.
For example, in regulated industries like finance or healthcare, poor data handling can lead to legal issues or data breaches. Enterprise data governance helps minimize these risks by enforcing compliance and accountability across the organization.
It also improves data quality, reduces operational inefficiencies, and enhances the value of data for analytics and reporting. With a solid data governance strategy, businesses can make confident decisions, improve customer trust, and unlock the full potential of their data assets.
In short, data governance matters because it transforms raw data into a reliable foundation for growth, compliance, and innovation.
Data Governance vs. Data Management
Data governance and data management aren’t the same, though they support each other.
Data governance is the strategic framework. It sets the rules and roles that help keep data correct, safe, and used the right way. It answers the "who," "what," and "why" of who can access the data, what rules apply, and why the data matters.
On the other hand, data management focuses on the operational side, how data is stored, organized, integrated, and maintained on a day-to-day basis. It includes processes like data warehousing, moving data between systems, and backing it up.
Key Elements of Data Governance
A successful data governance strategy is built on several core elements that ensure data is well-managed, high-quality, and aligned with business goals. Here are the key components:
1. Data Policies and Standards
These rules explain how to gather, store, use, and access data. Well-defined data governance policies help maintain consistency and ensure compliance across departments.
2. Data Stewardship
Data stewards are responsible for enforcing governance policies and ensuring the accuracy and quality of data. They help connect business teams with IT.
3. Data Ownership and Accountability
Every dataset should have a clearly defined owner responsible for its integrity and security. This creates accountability and supports stronger enterprise data governance.
4. Data Quality Management
Poor data leads to poor decisions. One of the key goals of data governance is to monitor and improve data quality through validation rules, error detection, and cleansing processes.
5. Metadata Management
This involves organizing and maintaining data about data, such as where it came from, how it’s formatted, and who modified it. Good metadata supports better understanding and tracking of data assets.
6. Data Access and Security Controls
Data governance ensures that sensitive data is only accessible to authorized users, helping protect privacy and reduce risks of breaches or misuse.
7. Compliance and Risk Management
Governance frameworks help organizations meet regulatory requirements like GDPR, HIPAA, or ISO standards by clearly documenting and controlling how data is handled.
Together, these elements form the foundation of strong data governance practices, ensuring that data is not only secure and compliant but also usable and trusted across the business.
Data Governance Benefits
Implementing a strong data governance framework brings long-term value to any organization. From better data quality to improved compliance, the benefits impact both operational efficiency and strategic decision-making.
1. Improved Data Quality
Data governance ensures data is accurate, consistent, and up to date, resulting in more reliable reporting and insights.
2. Regulatory Compliance
With clear data governance policies, businesses can meet legal and industry standards such as GDPR, HIPAA, or ISO with confidence.
3. Stronger Data Security
Data governance sets clear rules about who can view or use specific data. This helps prevent security breaches and keeps sensitive information protected.
4. Better Decision-Making
When data is trusted and well-managed, decision-makers can act faster and with greater confidence, especially in data-driven functions like analytics.
5. Operational Efficiency
Less time is wasted fixing data issues or searching for the right information. This streamlining leads to better productivity across teams.
6. Enhanced Data Value
Governed data is more usable and shareable, helping organizations extract more value through clear reporting and data visualization, which simplifies complex information for better insights.
Data governance keeps things safe and drives value. It helps organizations turn raw data into trusted insights, protect sensitive information, and operate more efficiently in a digital world.
Who’s Responsible for Data Governance?
Data governance is a shared responsibility across the organization, but certain roles play key leadership and execution functions to ensure its success.
1. Data Governance Council or Committee
This group sets the overall governance strategy, policies, and priorities. It typically includes executives, department heads, and key stakeholders from IT and business teams.
2. Chief Data Officer (CDO)
The CDO is often the executive sponsor of data governance initiatives. They oversee data strategy and ensure alignment between business goals and data management.
3. Data Stewards
Data stewards are responsible for the day-to-day execution of data governance policies. They monitor data quality, maintain standards, and support business users in managing data properly.
4. IT and Data Management Teams
These teams handle the technical implementation, managing data infrastructure, access controls, security, and integration aligned with governance policies.
5. Business Users and Department Leads
Since they are closest to the data, business users play an important role in defining how data should be used, ensuring it aligns with their operational needs.
Successful enterprise data governance requires collaboration between leadership, IT, and business units. It’s not the job of one person; it’s a company-wide effort to ensure data is trustworthy, secure, and valuable.
Data Governance Implementation
Implementing data governance is not just about compliance. It’s about setting up a sustainable system that ensures your data is accurate, secure, and valuable to every part of the business. Here’s how you can build a strong base, one step at a time.
Step 1: Define Your Objectives and Scope
Start by setting clear goals. Are you aiming to improve data quality, meet compliance standards, or support better analytics? Decide what data domains (like customer, financial, or product data) will be governed first.
Step 2: Assemble Your Governance Team
Form a team that includes a Chief Data Officer (CDO) or sponsor, data stewards, IT leads, and key business users. This group will lead the development and enforcement of governance policies.
Step 3: Create Clear Policies and Standards
Develop a framework of data governance policies that define how data should be accessed, stored, shared, and protected. Make sure responsibilities and escalation paths are documented.
Step 4: Implement the Right Tools
Choose technology platforms that support cloud data governance, metadata management, and data quality monitoring. These tools will help automate enforcement and improve efficiency.
Step 5: Prioritize Data Quality and Metadata
Set up processes for regular data validation and cleansing. Use metadata to track the origin, structure, and purpose of your data assets so users can easily understand and trust the data.
Step 6: Educate and Involve All Stakeholders
Train employees on data governance best practices and how it support their daily work. Awareness is key to adoption, so ensure everyone knows their role in maintaining data integrity.
Step 7: Monitor Progress and Keep Improving
Track metrics such as data accuracy, issue resolution time, and policy compliance. Use these insights to adjust and evolve your data governance strategy over time.
Effective data governance implementation is a continuous process, not a one-time project. With the right team, tools, and commitment, you can build a governance framework that not only protects your data but also drives long-term business success.
Benefits of Data Governance
A well-executed data governance strategy offers significant advantages for businesses of all sizes. It helps organizations manage data more efficiently, reduce risks, and unlock greater value from their data assets.
1. Improved Data Quality
With clear standards and processes in place, data governance ensures data is accurate, consistent, and reliable, leading to better decision-making.
2. Regulatory Compliance
Data governance policies help organizations comply with laws like GDPR, HIPAA, and other industry regulations by defining how sensitive data should be handled and protected.
3. Better Decision-Making
Reliable and trusted data supports faster and smarter business decisions, especially in data-driven environments like finance, marketing, and operations.
4. Increased Operational Efficiency
Governed data reduces time spent on fixing errors, searching for information, or resolving data conflicts, resulting in smoother workflows and reduced costs.
5. Enhanced Data Security
By defining access rules and responsibilities, data governance reduces the risk of unauthorized data access and data breaches.
6. Stronger Data Accountability
Clearly defined roles and ownership improve transparency and ensure that everyone knows their responsibility when working with data.
7. Scalable Data Management
As organizations grow, enterprise data governance ensures consistent data practices across departments, systems, and even cloud environments.
Data governance is not just about control; it’s about enabling trust, agility, and long-term value from data. By implementing a strong governance framework, organizations can turn data into a strategic advantage and confidently navigate today’s complex data landscape.
Data Governance Challenges
While data governance offers significant benefits, implementing it successfully is not without its challenges. Many organizations struggle to turn governance frameworks into practical, everyday processes. Here are the typical issues that often come up.
1. Lack of Executive Support
Without leadership support, data governance often lacks the backing, attention, and power it needs to work effectively.
2. Poor Data Culture
If teams see governance as a burden rather than a benefit, adoption will be low. A lack of awareness or data ownership across departments can lead to resistance.
3. Unclear Roles and Responsibilities
Governance fails when no one knows who owns the data, who approves changes, or who enforces standards. Clear role definitions are essential.
4. Inconsistent Data Practices
Different departments may follow their own rules for managing data. Without unified governance, data often ends up disorganized and unreliable.
5. Managing Data Across Systems
In today’s cloud-first and hybrid environments, data often lives in multiple platforms. Cloud data governance requires tools and processes that can scale across complex systems.
6. Resource Constraints
Data governance requires time, tools, and skilled people. Teams often find it hard to manage governance alongside daily work.
7. Measuring Success
It can be difficult to track ROI or demonstrate the value of governance efforts. Without clear KPIs, it’s hard to keep stakeholders engaged long-term.
Implementing data governance takes more than just policies, it requires culture change, collaboration, and continuous effort. By understanding and preparing for these challenges, organizations can build a governance strategy that is both practical and sustainable.
How Does Data Governance Impact Analytics and AI?
As businesses increasingly turn to data for insights, automation, and even generative AI applications, the role of data governance becomes even more critical. High-quality, well-governed data is the foundation of successful analytics and artificial intelligence (AI) initiatives.
Here’s the role data governance plays in analytics and AI success.:
1. Ensures Data Quality for Accurate Insights
AI and analytics can’t perform well without good-quality data. Bad data can give you the wrong answers, but well-managed data keeps things accurate and reliable.
2. Strengthens Data Security and Compliance
AI and analytics often use sensitive or regulated data. Data governance policies ensure that data is used in a compliant and ethical way, reducing risks related to privacy laws and misuse.
3. Promotes Trust in Data-Driven Decisions
When teams know that data is verified and governed, they’re more likely to trust analytics reports and AI recommendations, leading to better, faster decision-making.
4. Enhances Metadata and Data Lineage
Governance provides detailed metadata, which helps analysts and data scientists understand where data comes from and how it's been transformed. This improves model transparency and auditability.
5. Improves AI Model Performance
AI models depend on clean, well-structured data. A solid data governance strategy ensures data consistency, which leads to more accurate predictions and reduced model bias.
Without proper governance, data used in analytics and AI can be incomplete, inconsistent, or even non-compliant. With data governance in place, organizations can unlock the full potential of their analytics and AI efforts, confidently, ethically, and at scale.
Conclusion
Data governance is essential for turning raw data into a trusted and valuable asset. It helps ensure that data is accurate, secure, and used responsibly across the organization.
By enhancing data quality, promoting compliance, and facilitating informed decisions, governance plays a crucial role in driving business success. While it takes effort to implement, the long-term value it brings, especially in analytics and AI, makes it a smart investment.
What is data governance and why is it important
Learn how strong data governance helps organizations build trust, protect information, and make confident, data-driven decisions.
What is Data Governance?
Data governance is a framework that defines how data is managed, accessed, and used across an organization. It ensures that data is accurate, secure, consistent, and used responsibly.
For example, in a retail company, data governance helps maintain consistent customer information across regions, avoiding duplication or reporting errors. A clear data governance model sets rules for data entry, access, and quality.
In data analytics, data governance ensures that teams work with reliable data, leading to better insights and decisions. It's not just about control, it's about trust and value in every piece of data used.
What Does Data Governance Do?
Data governance establishes the rules, roles, and responsibilities for managing data within an organization. It defines who can access data, how it's classified, stored, and protected, and ensures data stays accurate and consistent across systems.
It also supports compliance with regulations, improves data quality, and reduces risks related to poor data handling. Data governance helps businesses make better decisions, keep their data safe, and trust their insights.
Why Data Governance Matters
In today’s data-driven world, organizations rely heavily on data to make strategic decisions, drive innovation, and stay competitive. However, without proper controls, data can quickly become fragmented, duplicated, outdated, or even misused. This is where data governance really helps.
Data governance provides a structured approach to managing data, ensuring it is accurate, consistent, secure, and accessible to the right people. It helps organizations set clear policies and standards around data usage, storage, privacy, and compliance.
For example, in regulated industries like finance or healthcare, poor data handling can lead to legal issues or data breaches. Enterprise data governance helps minimize these risks by enforcing compliance and accountability across the organization.
It also improves data quality, reduces operational inefficiencies, and enhances the value of data for analytics and reporting. With a solid data governance strategy, businesses can make confident decisions, improve customer trust, and unlock the full potential of their data assets.
In short, data governance matters because it transforms raw data into a reliable foundation for growth, compliance, and innovation.
Data Governance vs. Data Management
Data governance and data management aren’t the same, though they support each other.
Data governance is the strategic framework. It sets the rules and roles that help keep data correct, safe, and used the right way. It answers the "who," "what," and "why" of who can access the data, what rules apply, and why the data matters.
On the other hand, data management focuses on the operational side, how data is stored, organized, integrated, and maintained on a day-to-day basis. It includes processes like data warehousing, moving data between systems, and backing it up.
Key Elements of Data Governance
A successful data governance strategy is built on several core elements that ensure data is well-managed, high-quality, and aligned with business goals. Here are the key components:
1. Data Policies and Standards
These rules explain how to gather, store, use, and access data. Well-defined data governance policies help maintain consistency and ensure compliance across departments.
2. Data Stewardship
Data stewards are responsible for enforcing governance policies and ensuring the accuracy and quality of data. They help connect business teams with IT.
3. Data Ownership and Accountability
Every dataset should have a clearly defined owner responsible for its integrity and security. This creates accountability and supports stronger enterprise data governance.
4. Data Quality Management
Poor data leads to poor decisions. One of the key goals of data governance is to monitor and improve data quality through validation rules, error detection, and cleansing processes.
5. Metadata Management
This involves organizing and maintaining data about data, such as where it came from, how it’s formatted, and who modified it. Good metadata supports better understanding and tracking of data assets.
6. Data Access and Security Controls
Data governance ensures that sensitive data is only accessible to authorized users, helping protect privacy and reduce risks of breaches or misuse.
7. Compliance and Risk Management
Governance frameworks help organizations meet regulatory requirements like GDPR, HIPAA, or ISO standards by clearly documenting and controlling how data is handled.
Together, these elements form the foundation of strong data governance practices, ensuring that data is not only secure and compliant but also usable and trusted across the business.
Data Governance Benefits
Implementing a strong data governance framework brings long-term value to any organization. From better data quality to improved compliance, the benefits impact both operational efficiency and strategic decision-making.
1. Improved Data Quality
Data governance ensures data is accurate, consistent, and up to date, resulting in more reliable reporting and insights.
2. Regulatory Compliance
With clear data governance policies, businesses can meet legal and industry standards such as GDPR, HIPAA, or ISO with confidence.
3. Stronger Data Security
Data governance sets clear rules about who can view or use specific data. This helps prevent security breaches and keeps sensitive information protected.
4. Better Decision-Making
When data is trusted and well-managed, decision-makers can act faster and with greater confidence, especially in data-driven functions like analytics.
5. Operational Efficiency
Less time is wasted fixing data issues or searching for the right information. This streamlining leads to better productivity across teams.
6. Enhanced Data Value
Governed data is more usable and shareable, helping organizations extract more value through clear reporting and data visualization, which simplifies complex information for better insights.
Data governance keeps things safe and drives value. It helps organizations turn raw data into trusted insights, protect sensitive information, and operate more efficiently in a digital world.
Who’s Responsible for Data Governance?
Data governance is a shared responsibility across the organization, but certain roles play key leadership and execution functions to ensure its success.
1. Data Governance Council or Committee
This group sets the overall governance strategy, policies, and priorities. It typically includes executives, department heads, and key stakeholders from IT and business teams.
2. Chief Data Officer (CDO)
The CDO is often the executive sponsor of data governance initiatives. They oversee data strategy and ensure alignment between business goals and data management.
3. Data Stewards
Data stewards are responsible for the day-to-day execution of data governance policies. They monitor data quality, maintain standards, and support business users in managing data properly.
4. IT and Data Management Teams
These teams handle the technical implementation, managing data infrastructure, access controls, security, and integration aligned with governance policies.
5. Business Users and Department Leads
Since they are closest to the data, business users play an important role in defining how data should be used, ensuring it aligns with their operational needs.
Successful enterprise data governance requires collaboration between leadership, IT, and business units. It’s not the job of one person; it’s a company-wide effort to ensure data is trustworthy, secure, and valuable.
Data Governance Implementation
Implementing data governance is not just about compliance. It’s about setting up a sustainable system that ensures your data is accurate, secure, and valuable to every part of the business. Here’s how you can build a strong base, one step at a time.
Step 1: Define Your Objectives and Scope
Start by setting clear goals. Are you aiming to improve data quality, meet compliance standards, or support better analytics? Decide what data domains (like customer, financial, or product data) will be governed first.
Step 2: Assemble Your Governance Team
Form a team that includes a Chief Data Officer (CDO) or sponsor, data stewards, IT leads, and key business users. This group will lead the development and enforcement of governance policies.
Step 3: Create Clear Policies and Standards
Develop a framework of data governance policies that define how data should be accessed, stored, shared, and protected. Make sure responsibilities and escalation paths are documented.
Step 4: Implement the Right Tools
Choose technology platforms that support cloud data governance, metadata management, and data quality monitoring. These tools will help automate enforcement and improve efficiency.
Step 5: Prioritize Data Quality and Metadata
Set up processes for regular data validation and cleansing. Use metadata to track the origin, structure, and purpose of your data assets so users can easily understand and trust the data.
Step 6: Educate and Involve All Stakeholders
Train employees on data governance best practices and how it support their daily work. Awareness is key to adoption, so ensure everyone knows their role in maintaining data integrity.
Step 7: Monitor Progress and Keep Improving
Track metrics such as data accuracy, issue resolution time, and policy compliance. Use these insights to adjust and evolve your data governance strategy over time.
Effective data governance implementation is a continuous process, not a one-time project. With the right team, tools, and commitment, you can build a governance framework that not only protects your data but also drives long-term business success.
Benefits of Data Governance
A well-executed data governance strategy offers significant advantages for businesses of all sizes. It helps organizations manage data more efficiently, reduce risks, and unlock greater value from their data assets.
1. Improved Data Quality
With clear standards and processes in place, data governance ensures data is accurate, consistent, and reliable, leading to better decision-making.
2. Regulatory Compliance
Data governance policies help organizations comply with laws like GDPR, HIPAA, and other industry regulations by defining how sensitive data should be handled and protected.
3. Better Decision-Making
Reliable and trusted data supports faster and smarter business decisions, especially in data-driven environments like finance, marketing, and operations.
4. Increased Operational Efficiency
Governed data reduces time spent on fixing errors, searching for information, or resolving data conflicts, resulting in smoother workflows and reduced costs.
5. Enhanced Data Security
By defining access rules and responsibilities, data governance reduces the risk of unauthorized data access and data breaches.
6. Stronger Data Accountability
Clearly defined roles and ownership improve transparency and ensure that everyone knows their responsibility when working with data.
7. Scalable Data Management
As organizations grow, enterprise data governance ensures consistent data practices across departments, systems, and even cloud environments.
Data governance is not just about control; it’s about enabling trust, agility, and long-term value from data. By implementing a strong governance framework, organizations can turn data into a strategic advantage and confidently navigate today’s complex data landscape.
Data Governance Challenges
While data governance offers significant benefits, implementing it successfully is not without its challenges. Many organizations struggle to turn governance frameworks into practical, everyday processes. Here are the typical issues that often come up.
1. Lack of Executive Support
Without leadership support, data governance often lacks the backing, attention, and power it needs to work effectively.
2. Poor Data Culture
If teams see governance as a burden rather than a benefit, adoption will be low. A lack of awareness or data ownership across departments can lead to resistance.
3. Unclear Roles and Responsibilities
Governance fails when no one knows who owns the data, who approves changes, or who enforces standards. Clear role definitions are essential.
4. Inconsistent Data Practices
Different departments may follow their own rules for managing data. Without unified governance, data often ends up disorganized and unreliable.
5. Managing Data Across Systems
In today’s cloud-first and hybrid environments, data often lives in multiple platforms. Cloud data governance requires tools and processes that can scale across complex systems.
6. Resource Constraints
Data governance requires time, tools, and skilled people. Teams often find it hard to manage governance alongside daily work.
7. Measuring Success
It can be difficult to track ROI or demonstrate the value of governance efforts. Without clear KPIs, it’s hard to keep stakeholders engaged long-term.
Implementing data governance takes more than just policies, it requires culture change, collaboration, and continuous effort. By understanding and preparing for these challenges, organizations can build a governance strategy that is both practical and sustainable.
How Does Data Governance Impact Analytics and AI?
As businesses increasingly turn to data for insights, automation, and even generative AI applications, the role of data governance becomes even more critical. High-quality, well-governed data is the foundation of successful analytics and artificial intelligence (AI) initiatives.
Here’s the role data governance plays in analytics and AI success.:
1. Ensures Data Quality for Accurate Insights
AI and analytics can’t perform well without good-quality data. Bad data can give you the wrong answers, but well-managed data keeps things accurate and reliable.
2. Strengthens Data Security and Compliance
AI and analytics often use sensitive or regulated data. Data governance policies ensure that data is used in a compliant and ethical way, reducing risks related to privacy laws and misuse.
3. Promotes Trust in Data-Driven Decisions
When teams know that data is verified and governed, they’re more likely to trust analytics reports and AI recommendations, leading to better, faster decision-making.
4. Enhances Metadata and Data Lineage
Governance provides detailed metadata, which helps analysts and data scientists understand where data comes from and how it's been transformed. This improves model transparency and auditability.
5. Improves AI Model Performance
AI models depend on clean, well-structured data. A solid data governance strategy ensures data consistency, which leads to more accurate predictions and reduced model bias.
Without proper governance, data used in analytics and AI can be incomplete, inconsistent, or even non-compliant. With data governance in place, organizations can unlock the full potential of their analytics and AI efforts, confidently, ethically, and at scale.
Conclusion
Data governance is essential for turning raw data into a trusted and valuable asset. It helps ensure that data is accurate, secure, and used responsibly across the organization.
By enhancing data quality, promoting compliance, and facilitating informed decisions, governance plays a crucial role in driving business success. While it takes effort to implement, the long-term value it brings, especially in analytics and AI, makes it a smart investment.
In simple terms, strong data governance is not just about control. It is about building trust, efficiency, and growth in a data-driven world.
For example, in a retail company, data governance helps maintain consistent customer information across regions, avoiding duplication or reporting errors. A clear data governance model sets rules for data entry, access, and quality.
In data analytics, data governance ensures that teams work with reliable data, leading to better insights and decisions. It's not just about control, it's about trust and value in every piece of data used.
What Does Data Governance Do?
Data governance establishes the rules, roles, and responsibilities for managing data within an organization. It defines who can access data, how it's classified, stored, and protected, and ensures data stays accurate and consistent across systems.
It also supports compliance with regulations, improves data quality, and reduces risks related to poor data handling. Data governance helps businesses make better decisions, keep their data safe, and trust their insights.
Why Data Governance Matters
In today’s data-driven world, organizations rely heavily on data to make strategic decisions, drive innovation, and stay competitive. However, without proper controls, data can quickly become fragmented, duplicated, outdated, or even misused. This is where data governance really helps.
Data governance provides a structured approach to managing data, ensuring it is accurate, consistent, secure, and accessible to the right people. It helps organizations set clear policies and standards around data usage, storage, privacy, and compliance.
For example, in regulated industries like finance or healthcare, poor data handling can lead to legal issues or data breaches. Enterprise data governance helps minimize these risks by enforcing compliance and accountability across the organization.
It also improves data quality, reduces operational inefficiencies, and enhances the value of data for analytics and reporting. With a solid data governance strategy, businesses can make confident decisions, improve customer trust, and unlock the full potential of their data assets.
In short, data governance matters because it transforms raw data into a reliable foundation for growth, compliance, and innovation.
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Dataplatr Success Story: How a Solar Company Improved CX
A call center analytics case study that highlights how Dataplatr transformed PosiGen's CX with real-time Al insights and smarter dashboards.
This case study explores how Dataplatr helped PosiGen overcome key challenges in its customer support operations. By introducing a smart, easy-to-use call center analytics solution, PosiGen gained better visibility into its call center activities and improved how it supports its customers.
Call Center Analytics Case Study Introduction
This call center analytics case study highlights how Dataplatr helped PosiGen bring AI into their support operations. By connecting advanced tools like Vertex AI, Gemini models, and AI-powered dashboards, we helped them improve customer interactions, track performance, and make faster, data-driven decisions.
About PosiGen
PosiGen is a solar energy company focused on making clean power affordable for underserved communities. With a growing customer base, their support team handles a large volume of calls daily. Understanding those conversations and acting on them was the key challenge they needed help with.
The Challenge: Gaps in Call Center Insights
PosiGen’s support center relied on manual call reviews, which made it hard to track agent performance, understand customer sentiment, or detect patterns. Their existing call center platform didn’t provide real-time insights. Without automation, compliance risks increased and operational costs rose.
They needed a system that could do more, analyze customer calls, deliver meaningful insights, and help them act on issues before they escalated.
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What Is a Data Mesh Architecture?
Data mesh is a decentralized approach to managing and accessing data across large organizations. Unlike traditional data lakes or data warehouses, which centralize data into one location, data mesh distributes data ownership across different business domains.
Each domain such as marketing, finance, or sales owns and manages its own data as a product. Teams are responsible not only for producing data but also for making it available in a usable, reliable, and secure format for others.
This domain oriented model promotes scalability by minimizing bottlenecks that occur when data is funneled through a centralized team.
What Is Data Mesh Architecture in Azure?
Data mesh architecture Azure refers to a decentralized, domain oriented approach to managing and accessing data within an organization's data platform, particularly in the context of large, complex ecosystems. It emphasizes distributed data ownership across business domains, creating "data products" that are easily discoverable and accessible by other domains. This contrasts with traditional, centralized data architectures where a single team manages all data.
Microsoft Azure doesn’t have a single tool called “data mesh” but it gives you the parts you need to build one. You can use different Azure services to manage and work with data. For example, Azure Synapse Analytics helps process large amounts of data, and Azure Data Factory helps move and organize it.
Azure Purview keeps track of where data comes from and helps with data rules and policies. Azure Data Lake Storage stores big data safely, and tools like Azure Databricks or Microsoft Fabric help with deeper data analysis or machine learning.
With the right setup, different teams in a company can manage their own data while still following company-wide rules. Azure also allows secure access control and keeps data organized using catalogs, so teams can work independently without creating confusion or delays.
What is the data architecture of Snowflake?
Snowflake is a cloud based data platform that helps companies store, process, and share large amounts of data. It allows different teams to use the same system while still managing their own data separately.
Snowflake is built to handle big workloads and many users at the same time. It uses a multi-cluster system, which means teams can run their data jobs without slowing each other down. It also supports secure data sharing, so teams can easily give others access to their data when needed.
Each team can control its own data, including who can see it and how it’s used. Data mesh architecture snowflake has tools for data governance, which help teams set rules for access, security, and compliance. It supports different types of data, like traditional tables or semi-structured data such as JSON. While everything is stored in one place, responsibility is shared teams manage their own data as if it’s their own product.
What is the architecture of GCP?
Google Cloud Platform is a cloud service that gives companies the tools they need to manage and analyze large amounts of data. It’s often used to build a data mesh, where different teams control their own data but still follow shared rules.
One of the main tools in GCP is BigQuery, which helps teams quickly analyze big data sets. Dataplex is used to keep data organized and make sure teams follow the same data rules. Pub/Sub and Dataflow help move and update data in real time, which is useful when information needs to stay current.
Another useful tool is Looker, which lets teams build their own dashboards and reports. data mesh architecture gcp allows teams to connect these tools in ways that fit their work. Among them, Dataplex stands out because it helps keep things consistent across all teams, even when they work separately.
We work closely with our technology partners Microsoft Azure, Snowflake, and Google Cloud Platform to support organizations in making this shift. Together, we combine platform capabilities with our domain expertise to help build decentralized, domain data ecosystems that are scalable, secure, and aligned with real business needs. Whether it’s setting up the infrastructure, enabling data governance, or guiding teams to treat data as a product, our joint approach ensures that data mesh is not just a concept but a working solution customized for your organization. Also see how our Data Analytics Consulting services can help you move toward a data mesh model that’s easier to manage and fits your business goals.
What are the 4 principles of data mesh?
Data mesh is a modern approach to managing data at scale by decentralizing ownership. Instead of relying on a central team, it empowers individual domains to manage, share, and govern their own data. Let’s explore the four data mesh principles that make this model both scalable and effective for modern enterprises.
1. Domain-Oriented Data Ownership
Each team is responsible for its own data. This means they take care of collecting, updating, and keeping their data accurate. Instead of relying on one central data team, every business area handles its own information. This helps reduce bottlenecks and gives teams more control.
2. Data as a Product
Teams should treat their data like a product that others will use. That means it should be clean, reliable, well-documented, and easy to find. Someone from the team should be clearly responsible for making sure the data is useful and up to date. This helps other teams trust and use that data without confusion.
3. Self-Serve Data Platform
Teams need access to the tools and systems that let them work with data on their own. A self-serve platform gives them everything they need like storage, processing tools, and security settings without always depending on the central IT team. This speeds up work and makes teams more independent.
4. Federated Governance
Even though teams manage their own data, there still need to be shared rules. Federated governance means there are common standards for privacy, security, and data quality that all teams must follow. This keeps things safe and consistent, while still allowing teams to work the way that suits them best.
What are the downsides of data mesh?
Data mesh gives teams more control over their own data, but it also comes with some Data Mesh Challenges. While it can make data management faster and more flexible, it only works well when teams are ready to take on that responsibility. If the people managing the data aren’t trained or don’t have the right tools, things can go wrong quickly.
One of the main issues is that data mesh needs strong data skills within each team. Teams must know how to manage, clean, and protect their data. This can lead to higher costs, as each team might need its own tools, training, and support. It also becomes harder to keep everything consistent. Different teams may follow different standards unless clear rules are set.
Another problem is cultural resistance. Many companies are used to having one central team in charge of all data. Shifting control to separate teams can be uncomfortable and hard to manage. Without strong leadership and clear communication, this kind of change can cause confusion and slow down progress.
Why Should Organizations Consider Data Mesh Architecture?
Many companies are finding that the traditional way of managing data through one big central team is starting to show its limits. When all data has to go through one place, it can slow things down. Teams may have to wait a long time for the data they need, and it’s not always clear who’s responsible when problems come up.
Data mesh offers a new approach. It gives each team ownership of its own data, which means faster access, better quality, and clearer accountability. Instead of everything being handled by one group, every team plays a part in keeping data useful and up to date. This is especially helpful for large companies with many departments or fast-changing data needs.
Shifting to a data mesh model is a bold step forward. It's not a quick fix, but a smart move for companies ready to modernize how they handle data.
Conclusion
Data mesh architecture represents a shift in how organizations approach data at scale. By decentralizing ownership and treating data as a product, it addresses some of the most pressing limitations of traditional models. While it doesn't fit all solutions, for many modern enterprises, data mesh offers a path toward building more responsive, scalable and sustainable data systems.
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What is Generative AI?
What is Generative AI?
Generative AI is a type of artificial intelligence that generates new content, rather than merely analyzing existing data. It can generate text, images, audio, video, and even code based on patterns it has learned from large datasets.
Unlike traditional AI, which is mostly used for predictions or classifications, generative AI models are designed to create something new. That’s where the word “generative” comes from. These systems learn how humans write, draw, speak, or compose music, and then use that knowledge to produce similar outputs.
Think of generative AI like an advanced assistant. You type a few words asking for a blog introduction, and it generates one for you. You upload a photo and request a new version in a painting style; it delivers it. Tools like ChatGPT, DALL·E, Midjourney, and Google’s Gemini are real-world examples of generative AI in action.
What is the Difference Between Traditional AI and Generative AI?
Traditional AI is designed to analyze data, identify patterns, and make decisions. It helps with tasks like fraud detection, spam filtering, and recommendation systems. In simple terms, it answers questions based on existing data.
Generative AI takes a different approach. It learns from large datasets and creates new content, such as text, images, or code. Tools like ChatGPT and DALL·E are examples, capable of writing articles or generating visuals from scratch.
While traditional AI is great for automation and prediction, generative AI is built for creativity and content generation. Businesses use both, depending on whether they want to streamline operations or create personalized, original experiences.
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What is data quality?
Data quality is about how well data meets certain standards like accuracy, completeness, consistency, timeliness, and relevance. In the context of data analytics, it helps determine whether the data is good enough to be used for analysis, reporting, or decision-making.
Data issues such as missing values, duplicates, or outdated information can lead to wrong conclusions and poor business decisions. Fixing these issues is important for keeping operations smooth and reducing risks.
The need for high-quality data will only increase as more companies use automation and AI. If a system receives poor-quality data, its output will be untrustworthy.
To manage this, businesses use tools and processes that check for errors, clean up records, and track the quality of data over time. These steps help make sure the data stays useful and trustworthy.
In simple terms, good data quality allows teams to work faster, avoid mistakes, and build strategies based on facts instead of assumptions.
Data Quality vs. Data Integrity
While data quality and data integrity are closely related, they refer to different aspects of data management. Understanding the difference is important for building a strong data foundation.
Data quality refers to how accurate, complete, consistent, and up-to-date the data is. It answers questions like: Is the data correct? Is anything missing? Can it be trusted for reporting and decision-making?
Data integrity It ensures that data stays reliable and secure throughout its entire journey unchanged, correctly linked, and safe from unauthorized use or corruption.
Key Difference:
Data quality shows whether the data is good enough to support decisions and actions.
Data integrity means keeping data accurate and secure over time.
Both are essential. High data quality allows teams to use the data effectively, while strong data integrity ensures that the data remains safe and dependable throughout its use.
Why is Data Quality is Important?
Data quality matters because every business decision, report, or automated process depends on having reliable information. When data is accurate and well-managed, it becomes a strong foundation for daily operations, strategy, and long-term growth.
Poor-quality data can lead to costly mistakes. For example, if a business runs a marketing campaign with incorrect customer information, it wastes time and money and may lose customer trust. Inaccurate financial information may lead to problems with compliance or reporting. Even small problems, like missing values or duplicate records, can lead to confusion or delays.
Good data quality allows teams to make decisions with confidence. It supports better forecasting, helps improve customer experiences, and makes systems like automation and AI work more effectively. In short, clean data reduces risk and increases efficiency.
As businesses collect more data from different sources, maintaining quality becomes even more important. Without proper checks, data problems can quickly grow and impact performance across departments.
Strong data quality is not just helpful, it is essential for using data in a way that brings real value.
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Top 8 Agentic AI Use Cases & Examples
Artificial Intelligence is growing smarter and more capable. With agentic AI, machines don’t just wait for commands anymore. They take action on their own, choose what to do next, and complete tasks across different tools and systems. This shift is helping businesses work faster and more efficiently.
A recent IBM study reveals a strong shift towards agentic AI, with 70% of surveyed executives considering it essential for their organization's future. This research, involving 2,900 global executives, indicates that 83% expect AI agents to boost process efficiency and output by 2026, and 71% anticipate agents will autonomously adapt to changing workflows. The report underscores that AI-enabled workflows are projected to jump from 3% to 25% by the end of 2025, highlighting a significant move from experimental AI to core business integration.
Major players are already embracing this change: a McKinsey report from Q1 2025 indicates that 45% of Fortune 500 firms are piloting or in early production with agentic systems. Furthermore, Microsoft's open-source AutoGen framework for orchestrating AI agents has been adopted by over 40% of Fortune 100 companies by Q2 2025. These numbers highlight a growing industry commitment to agentic AI as a strategic differentiator.
In this blog, you'll find practical ways agentic AI is being applied, along with real examples from a range of fields. We will delve into how organizations are integrating these intelligent systems, showcasing real-world use cases of AI agents that are transforming operations from the ground up, building on the core principles of agentic AI.
Agentic AI Use Cases in Customer Service and Call Centers
Agentic AI use cases in customer service are helping call centers work better. Most call centers still rely on basic bots that can only answer simple questions or forward the call to someone else. But agentic AI doesn’t just reply and wait. It understands the problem, figures out what needs to be done, and completes the task without needing help from a human.
For example, if someone calls about a billing issue, agentic AI can check their account, find the mistake, fix it, update the records, and even send a confirmation message. This end-to-end execution is a hallmark of an effective agentic AI workflow.
What does it help with?
Solving issues by itself: It doesn’t just collect information. It can raise tickets, send updates, and even book follow-ups on its own.
Understanding the situation: If a customer sounds upset or is calling again, it picks up on that and adjusts how it handles the call.
Doing the background work: It connects with tools like CRMs and billing systems, so once the call ends, everything is already updated.
Giving a smooth and consistent experience: It handles every call the same way, with full focus, every time. No delays or mistakes.
Agentic AI Example in Call Centers: An e-commerce brand uses agentic AI to handle post-purchase support. When a customer reaches out about a delay, the AI checks shipping status, offers options like refunds or replacements, and completes the process—all without needing a live agent.
Agentic AI Use Cases in Finance
Finance is one of those areas where accuracy and speed really matter. That’s exactly how agentic AI can make a difference in finance.. The agentic AI use cases in financial services are expanding rapidly because these systems can make decisions, adjust to changes, and complete tasks end-to-end. often leveraging a robust agentic AI framework for their operations. So instead of just flagging a transaction or pulling a report, it can handle the full process.
Let’s say there’s a suspicious transaction. Agentic AI can detect it, check it against past activity, notify the right team, and even freeze the account if needed. It doesn’t just alert someone. It takes action.
How it helps:
Fraud detection and response: It spots unusual activity and handles the response immediately, without waiting for manual approval.
Loan processing: It checks eligibility, collects documents, does background checks, and updates the system once everything is verified.
Report generation: It pulls data from different systems, prepares clean reports, and even schedules them to be sent out regularly.
Customer support tasks: It answers finance-related queries, updates records, and helps customers with things like payments or account updates.
Agentic AI Example in Finance: A digital bank is using agentic AI to process loan applications. The AI collects customer info, runs eligibility checks, verifies documents, and approves or rejects the loan request within minutes.
Agentic AI Use Cases in Manufacturing
Manufacturing is full of moving parts, literally. The agentic AI use cases in manufacturing are centered on creating smarter, more autonomous factories. Instead of just giving insights or alerts like regular systems, agentic AI can take action. It doesn’t just tell you something is wrong; it figures out what to do and gets it done.
For example, if a machine starts showing unusual behavior, the AI can detect it early, pause operations, schedule maintenance, and inform the right team.
Where it helps:
Predictive maintenance: It monitors machines, spots early warning signs, and schedules service before anything breaks.
Quality control: It checks product data in real time, flags issues, and removes faulty items before they move forward.
Inventory management: It keeps track of stock, places orders when supplies run low, and updates systems across departments.
Production optimization: It adjusts workflows based on real-time demand or delays so production runs stay smooth.
Agentic AI Example in Manufacturing: A smart factory uses agentic AI to manage its assembly line. When one station slows down, the AI reroutes tasks, updates timelines, and keeps the process running with minimal delay by underlying agentic Architecture that allows for real-time adaptation.
Agentic AI Use Cases in Healthcare
The healthcare sector is another area ripe for transformation, with several high-impact agentic AI healthcare use cases. These AI agents can manage administrative tasks, assist in clinical workflows, and personalize patient engagement, freeing up medical professionals to focus on care.
How it's applied in healthcare:
Appointment Management: Agentic AI can schedule, reschedule, and send reminders for appointments based on doctor availability and patient preferences, reducing no-shows.
Administrative Task Automation: It can handle patient data entry, verify insurance eligibility, and manage billing processes, ensuring accuracy and efficiency.
Patient Monitoring: For chronic disease management, AI agents can monitor data from wearables, alert healthcare providers to anomalies, and provide patients with timely advice.
Agentic AI Example in Healthcare: A network of clinics uses an AI agent to manage patient follow-ups. After a visit, the agent schedules the next appointment, sends reminders for medication, and checks in on the patient's symptoms via a messaging app, escalating to a nurse if responses indicate a problem.
Agentic AI Use Cases in the Insurance Industry
The agentic AI use cases in the insurance industry are focused on improving efficiency, accuracy, and customer experience. From claims processing to underwriting, AI agents can handle complex, multi-step tasks that traditionally require significant manual effort.
How it's transforming insurance:
Claims Processing Automation: An AI agent can receive a claim, verify policy details, assess the submitted documentation (like photos of damage), and approve and trigger the payout for straightforward cases.
Underwriting Support: It helps by collecting and reviewing large amounts of data, giving underwriters a clear summary and smart suggestions to make better decisions.
Personalized Customer Interaction: Agentic AI can act as a personal insurance assistant for customers, answering policy questions, suggesting relevant coverage, and guiding them through the claims process.
Agentic AI Example in Insurance Industry: A major insurance provider uses an AI agent to handle minor auto insurance claims. Customers can upload photos of the damage via an app, and the agent assesses the damage, provides a repair estimate, and processes the claim in minutes.
Agentic AI Use Cases in IT Operations
Managing IT operations involves constant monitoring, fast responses, and routine tasks. Agentic AI in IT operations helps teams by not just detecting issues but actually solving them autonomously. Instead of waiting for a ticket, agentic AI can identify a problem, take action, and close the loop.
For example, if a server slows down, the AI can detect the issue, check the cause, apply the fix, and log the incident in the system.
Where it adds value in IT:
Incident resolution: It identifies common IT issues like restarting services or clearing errors and fixes them immediately.
System monitoring: It keeps an eye on network health and app performance, then takes preventive steps.
Routine task automation: It can reset passwords, manage user permissions, run backups, or update systems without human help.
Agentic AI Example in IT Operations: A global tech company uses agentic AI to manage routine service tickets. When an employee requests a password reset, the AI verifies identity, completes the reset, and updates the helpdesk ticket within minutes.
Agentic AI Use Cases in HR
HR teams handle a lot of tasks every day. The agentic AI use cases in HR focus on automating repetitive workflows and improving the employee experience. Agentic AI in HR doesn’t just give reminders; it completes processes from start to finish.
When a new employee joins, the AI can generate the offer letter, schedule onboarding, set up their accounts, and notify the manager.
How it helps in HR:
Recruitment automation: It screens resumes, schedules interviews, and follows up with candidates.
Onboarding: It handles document collection, account setup, and training reminders automatically.
Employee requests: It can respond to common HR queries, approve leave requests, and update records.
Agentic AI Example in Human Resources: A global IT company uses agentic AI for initial recruitment rounds. The AI shortlists candidates, schedules interviews, and keeps the HR dashboard updated without any manual effort.
Agentic AI Use Cases in Data Engineering
In data engineering, teams deal with detailed processes and systems that need constant monitoring. Agentic AI in data engineering is a powerful ally. It doesn’t just support the work; it takes ownership of tasks and helps engineers focus on building and solving complex problems.
If a system alert comes in, the AI can check logs, identify the issue, and even apply a fix for common errors.
How agentic AI supports engineering work:
Monitoring and troubleshooting: It watches systems in real time, flags errors, and either fixes them or provides recommended steps.
Data processing: It can clean, transform, and move data between systems while checking for issues along the way.
Documentation and updates: It can generate technical reports, update logs, and sync notes across platforms.
Agentic AI Example in Data Engineering: A SaaS company uses agentic AI in data engineering to manage nightly data pipelines. The AI monitors data flow, fixes minor issues, and sends alerts only when human intervention is truly needed.
Conclusion
From finance and healthcare to customer service and IT operations, the agentic AI use cases we've explored demonstrate a clear shift from passive assistance to active, autonomous problem-solving. These examples show how AI agents are already being used in the real world with strong results.
As this technology matures, the adoption of agentic AI in business will only accelerate. It represents a fundamental change in how tasks are managed, workflows are automated, and decisions are made, ultimately empowering human teams to focus on strategy and innovation while their AI counterparts handle the execution. The era of the digital workforce is here, and it is actively reshaping the future of every industry.
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What is Agentic Al? The Next Big Leap in Artificial Intelligence
Discover how Agentic Al works, its real world applications, Challenges, Future Trends and benefits of agentic ai Learn the future of Al today
Imagine an artificial intelligence system that doesn’t just follow instructions but thinks, decides, and acts independently. This is the promise of Agentic AI, a groundbreaking technology reshaping industries like healthcare, finance, and logistics. But what is Agentic AI, and how does it differ from traditional or generative AI? Let’s explore its mechanics, applications, and future.
What is Agentic AI?
When people ask, “What is Agentic AI?”, the answer lies in its autonomy. Unlike rule-based systems or generative AI (which creates content), Agentic AI analyzes data, learns dynamically, and makes decisions without human intervention. For instance, while AI in automation might streamline workflows, Agentic AI goes further—predicting risks, personalizing customer interactions, and executing actions in real time.
Consider fraud detection: a traditional system flags suspicious activity, but Agentic AI solutions block the transaction instantly and alert stakeholders. This proactive capability defines Agentic AI architecture, which combines machine learning, natural language processing, and adaptive reasoning.
How Agentic AI Works
Agentic AI systems rely on three pillars:
Autonomous Decision-Making: Processes vast datasets to identify patterns (e.g., predicting equipment failures in manufacturing).
Continuous Learning: Adapts to new data, much like a human expert refining their skills.
Action Execution: Integrates with APIs, robots, or IoT devices to act on decisions.
For example, in healthcare, Agentic AI tools like IBM Watson analyze patient records to recommend treatments, while in logistics, Amazon’s autonomous robots optimize warehouse operations. These Agentic AI applications highlight its ability to merge analytics with action.
Solving Business Challenges with Agentic AI
Businesses are constantly looking to increase operational efficiency, drive down costs and improve its decision-making capability. Agentic AI solutions enables organisations to increase its efficiency and offer a variety of benefits which can be critical for businesses success
Automating complex operations: Agentic AI can independently optimize workflows, while traditional automation is constrained by inflexible procedures.
Improving decision-making: With AI analysis, companies can quickly uncover insights from processing vast amounts of data.
Dynamic Adaptability: Agentic AI can dynamically adapt to changing conditions, making it better suited for scaling than conventional AI.
Benefits of Agentic AI
Better Decision Making: Agentic AI can process vast amounts of data, identify trends and make quick decisions. This means businesses can adapt to market changes in real time, improve customer engagement and gain competitive advantage.
Increased Productivity: By automating repetitive tasks, Agentic AI frees up human resources to focus on complex issues, leading to increased productivity, cost savings and overall efficiency gains.
Personalized Customer Experiences: By analyzing customer behavior, preferences and past interactions Agentic AI can recommend personalized products and services that enhances the customer experience leading to high level of customer satisfaction, loyalty and retention.
Challenges in Agentic AI
While Agentic AI has numerous advantages, it is not without its obstacles. Here are some of the main obstacles:
Ethical Issues:
Ethical AI is key to building trust, issues like bias, transparency, and accountability needs to be handled efficiently to build trust in Agentic AI. “Ethical AI governance is critical to ensure that AI systems align with human values and societal norms.” IBM.
For example, AI-based hiring systems should be trained to assess individuals based on their merits and not to discriminate against individuals during the hiring process, and healthcare applications should put patient privacy and data security first.
Data Quality and Security:
Agentic AI needs high-quality and secure data for making decisions. Organizations with legacy systems and data silos have a lot of difficulties with keeping the data secure and protecting its integrity. To mitigate risks, a robust data governance framework is essential.
Scalability and Technical Barriers:
Scaling Agentic AI requires huge compute resources and specialized knowledge. According to DigitalDefynd, “Maintaining system uptime while managing resource utilization is one of the big challenges in scaling Agentic AI.” Also, integrating with existing enterprise systems demands sophisticated infrastructure and interoperability frameworks.
Regulatory Compliance and Governance:
Industry regulations demand transparency, fairness and accountability in AI deployments. According to NASSCOM, “Robust governance mechanisms are key to responsible AI deployment”. Organizations need to align their AI strategy with compliance standards and set up frameworks to overcome legal and reputational risks.
Agentic AI vs Generative AI: Key Differences
A common question is: “How does Agentic AI differ from generative AI?”
Generative AI (e.g., ChatGPT) excels at creating text, images, or code based on existing patterns.
Agentic AI, however, focuses on decision-making and execution. Think of generative AI as a creative assistant, while Agentic AI acts as an autonomous project manager—analyzing data, resolving issues, and implementing solutions.
Real-World Applications of Agentic AI Solutions
Healthcare: PathAI’s systems detect cancer cells in biopsies faster than human pathologists.
Finance: Mastercard’s Agentic analytics prevent fraud by analyzing transaction patterns in milliseconds.
Customer Support: Zendesk’s AI chatbots resolve complex queries without human input.
Supply Chain: FedEx uses Agentic AI architecture to reroute deliveries during disruptions.
These examples show how Agentic AI systems drive efficiency, reduce costs, and enhance decision-making.
The Architecture Behind Agentic AI
The architecture of Agentic AI systems typically includes:
Data Layer: Aggregates structured (sales figures) and unstructured (social media) data.
Analytics Engine: Applies machine learning for insights in data analytics
Decision Module: Weighs risks, ethics, and business goals to choose actions.
Execution Interface: Acts via APIs, robotics, or alerts.
This framework enables Agentic AI solutions to operate seamlessly across industries.
Future Trends in agentic aI
Emerging Agentic AI trends include:
Self-Optimizing Systems: AI that redesigns its own workflows for efficiency.
Human-AI Collaboration: Tools like Move works’ IT support AI augment (not replace) teams.
Ethical AI Governance: Frameworks to ensure fairness, transparency, and compliance.
Read more about Agentic AI: https://dataplatr.com/blog/agentic-ai-workflow
Conclusion: Embracing the Agentic AI Revolution
From redefining AI in automation to enabling smarter healthcare, Agentic AI is a paradigm shift in technology. Its ability to analyze, decide, and act autonomously—powered by robust Agentic AI architecture—makes it indispensable for future-ready businesses. By addressing ethical concerns and investing in Agentic AI tools, organizations can unlock unprecedented efficiency, innovation, and growth. Platforms like Dataplatr simplify this journey by offering scalable infrastructure, ethical AI governance, and cross-industry templates—empowering businesses to unlock innovation responsibly.
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What is Generative AI in Data Analytics?
Generative AI refers to artificial intelligence systems that create new and original data by analyzing and learning patterns from vast datasets. Unlike traditional AI, which primarily processes and classifies information, generative AI can synthesize new insights, automate report generation, and provide contextual data-driven recommendations. Using deep learning models like transformers and GANs, it identifies patterns, detects anomalies, and generates real-time insights. Businesses can use AI for data analytics to automate report generation, refine data modeling, and run advanced scenario simulations. By integrating natural language processing (NLP), it simplifies data interpretation and makes analytics more accessible. With its ability to streamline workflows and enhance business intelligence, Generative AI in data analytics is reshaping the way organizations analyze and act on data.
How Does Generative AI Work?
Generative AI models are built on sophisticated machine learning techniques, such as:
Generative Adversarial Networks (GANs): Used for synthetic data generation and anomaly detection in datasets.
Transformer Models: Power natural language processing (NLP) tools that enable conversational AI for querying databases.
Multimodal Models: Process multiple data types, allowing enhanced AI-driven insights from structured and unstructured data.
The training of these models requires massive datasets and computational power, often utilizing cloud-based infrastructure to enhance scalability and efficiency.
The training of these models requires massive datasets and computational power, often utilizing cloud-based infrastructure to enhance scalability and efficiency. For example, OpenAI’s GPT-4 was trained on 45 terabytes of text data (Source).
Real-World Applications of Generative AI
Using Gen AI for data analysis businesses can automate the creation of analytical reports by summarizing trends, anomalies, and patterns in data, saving time and reducing manual effort.
AI for Predictive Analytics
AI for Predictive Analytics enhances forecasting accuracy for business intelligence, identifying trends and patterns that impact decision-making.
AI in Business Intelligence
Generative AI in data analytics improves data storytelling by transforming raw data into easy-to-understand narratives, enabling organizations to gain deeper insights.
AI in Customer Insights and Segmentation
AI and data analytics enables personalized customer experiences by analyzing vast datasets to uncover behavioral patterns and preferences.
AI in Fraud Detection
Financial institutions use AI for data analytics to detect fraudulent transactions by identifying anomalies in real-time data streams.
Key Benefits of Generative AI in Data Analytics
Automated Data Processing: AI assists in data cleaning, categorization, and structuring for improved accuracy.
Enhanced Predictive Insights: AI models improve trend forecasting and anomaly detection in large datasets.
Conversational AI for Data Exploration: AI-powered analytics platforms allow users to query data using natural language, making insights accessible to non-technical users.
Scalability: Gen AI in data analytics processes massive datasets quickly, enabling large-scale applications across industries.
According to Forrester, businesses using generative AI see a 40% improvement in operational efficiency (Forrester, 2024)
Challenges and Ethical Considerations in Gen AI
Bias in AI Outputs: AI models can inherit biases from training data, leading to inaccurate predictions.
Data Privacy Concerns: Using AI for data analysis requires large datasets, raising concerns about data security and compliance.
Regulatory and Compliance Issues: Organizations must align AI usage with emerging regulations like the EU AI Act to ensure responsible deployment.
Generative AI in Data Analytics
In the field of data analytics, generative AI offers:
Automated Data Processing: AI assists in cleaning, categorizing, and structuring raw datasets.
Enhanced Predictive Analytics: AI models improve forecasting accuracy and anomaly detection.
Conversational AI for Insights: AI-powered analytics platforms allow users to query data using natural language, making insights accessible to non-technical users.
Generative AI Tools and Platforms: Choosing the Right Technology for Data Analytics
Generative AI is changing the way businesses analyze data, helping them automate insights, create visualizations, and make smarter decisions. But with so many AI tools available, choosing the right one can be overwhelming. Do you need an easy-to-use platform with built-in AI features? Or do you prefer an open-source tool for more flexibility? Maybe enterprise-level security is your priority?
To help you decide, here’s a breakdown of the top Generative AI tools and what they offer.
Top Generative AI Tools and Platforms
AWS Bedrock
AWS Bedrock makes it easy for businesses to use Generative AI by offering access to powerful AI models from Amazon and third parties. If your company already uses AWS, this is a great option to integrate AI without extra hassle.
Why choose AWS Bedrock?
Access to top AI models like Claude, Jurassic-2, and Amazon Titan.
Serverless setup means no complex infrastructure management.
Works smoothly with AWS tools like QuickSight and Redshift for analytics.
Google Vertex AI
Google’s Vertex AI is designed for companies looking to customize AI models and build AI-powered applications like chatbots and search tools. It also integrates with Looker, making AI-driven analytics easier.
Why choose Google Vertex AI?
Customize models like PaLM 2 and Gemini to fit your needs.
Build AI-powered chatbots and search applications.
Use Looker’s BI tools for better dashboard insights.
Microsoft Azure Open AI
Azure OpenAI gives businesses access to powerful models like GPT-4 and DALL-E while maintaining enterprise-grade security. If your team relies on Power BI, this tool is a perfect match.
Why choose Azure OpenAI?
AI-powered automation for reports and dashboards in Power BI.
Strong security and compliance features for sensitive data.
Flexible pricing based on usage (pay for what you need).
Databricks AI/BI
Databricks is ideal for businesses that need real-time data analysis with strong governance controls. It uses AI to turn raw data into meaningful insights through natural language queries and automated reporting.
Why choose Databricks?
Easily convert questions into SQL queries for data analysis.
Integrates with open-source AI models like Llama 2.
Strong security and governance for enterprise data.
Snowflake + dbt
Snowflake’s Data Cloud, combined with dbt, offers a powerful way to prepare and analyze data. It’s great for businesses that need to manage large datasets while leveraging AI for insights.
Why choose Snowflake + dbt?
Handle structured and unstructured data (like PDFs and images) in one place.
Automate data transformations with dbt Core or Cloud.
Use Snowpark ML for machine learning applications.
Qlik
Qlik brings Generative AI directly into analytics workflows, making it easy to automate reports, generate insights, and enhance dashboards without heavy coding.
Why choose Qlik?
AI-powered dashboard creation and automated scripting.
Predictive and prescriptive analytics for better decision-making.
Connects with OpenAI models for dynamic insights.
Tableau Pulse
Tableau Pulse, powered by Tableau GPT, uses natural language AI to automate KPI tracking and provide personalized analytics. It’s ideal for businesses that want real-time alerts and insights delivered to their team.
Why choose Tableau Pulse?
Get AI-generated explanations for unusual trends.
Set up automated alerts for important business metrics.
Works seamlessly with Slack and email for real-time insights.
Zenlytic
Zenlytic is an AI-powered BI tool that acts like a virtual analyst. It answers complex data questions, builds dashboards, and allows users to explore data in a conversational way.
Why choose Zenlytic?
Ask data-related questions like talking to a real analyst.
Combines dashboards with ad-hoc AI insights.
Pre-built security and governance features for enterprise use.
How to Choose the Right Platform
Assess Integration Needs:
Do you need seamless compatibility with existing tools (e.g., Power BI, Looker, Snowflake)?
Prioritize Use Cases:
Focus on NLP querying? Opt for Databricks or Zenlytic.
Need automated reporting? Explore Azure OpenAI or Tableau.
Evaluate Governance:
Healthcare or finance? Choose platforms with SOC 2 compliance (e.g., AWS, Snowflake).
Consider Cost Models:
Token-based pricing (Azure) vs. subscription models (Qlik).
Future Trends in Generative AI for Data Analytics (2025 and Beyond)
Multimodal AI: AI systems integrating text, images, and structured data for comprehensive analytics.
Small Language Models (SLMs): Efficient, domain-specific AI models for niche data applications.
AI-Powered Decision Intelligence: AI-driven analytics platforms providing real-time, context-aware insights for business leaders.
Stronger AI Regulations: Governments worldwide are implementing stricter AI governance frameworks to mitigate risks.
Gartner predicts that by 2026, over 80% of enterprises will integrate generative AI APIs into their workflows. (Gartner, 2023)
Can Generative AI Replace Data Analysts?
While generative AI automates many analytical tasks, it serves as an augmentation tool rather than a replacement for human expertise. AI enhances data exploration, speeds up insights, and reduces manual workload, but human analysts are essential for strategic decision-making and ethical oversight.
Conclusion
Generative AI in data analytics is revolutionizing how businesses harness data for insights, automation, and decision-making. As AI technology advances, organizations must integrate Gen AI responsibly while making use of its capabilities to improve efficiency, accuracy, and innovation in data analytics. Companies investing in generative AI for data analytics today will gain a competitive edge in the data-driven future.
Ready to leverage generative AI for your data analytics needs? Contact Dataplatr to learn how we can help you stay ahead.
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Your Go-To Guide for Agentic Al Architecture
Master agentic Al architecture: deep dive into benefits, types, layers, & challenges for building autonomous, adaptable Al systems. Your go-to guide
What is Agentic AI Architecture
Agentic AI architecture allows AI systems to set objectives, make choices, and take action without constant guidance, instead of being told what to do every step of the way.
In agentic AI architecture, the system perceives its environment, plans its next steps, remembers past experiences, and executes tasks, all with minimal human input. This makes the AI more goal-driven and adaptable.
For example, rather than just generating a report when asked, an agentic AI might identify a business objective, gather the right data, analyze it, and deliver useful insights without being told exactly how.
This architecture also scales to multi-agent systems, where several AI agents work together to solve more complex problems.
How Agentic Architecture Works
Agentic architecture works by giving an AI system the ability to make its own decisions based on a clear objective. Instead of waiting for specific instructions, the AI actively figures out how to reach a goal.
The process usually starts with goal recognition. The AI understands what needs to be done. Then it uses planning components to map out the steps. This sequential, decision-making process forms the backbone of all Agentic AI workflows. It also has a memory system to recall past actions and outcomes, which helps improve future decisions. Finally, it uses execution logic to act and adjust based on real-time feedback.
Think of it like a smart assistant. You share the end goal, and it figures out the most efficient way to get there, using the tools and data it has access to.
In more advanced setups, agentic AI architectures can support multi-agent collaboration, where several agents work together, each handling different parts of a task.
This layered, decision-making design is what separates agentic architecture in AI from traditional automation.
Types of Agentic Architectures
Agentic AI architecture can be designed in multiple ways depending on the level of autonomy, coordination, and complexity the system needs to handle. Let’s explore the most common types and how they function in practical scenarios.
1. Single-Agent Architecture
This is the simplest form of agentic architecture. A single AI agent operates independently and is responsible for the full cycle of perception, decision-making, and action.
How it works
The agent observes its environment, processes the input, makes decisions, and executes tasks all on its own.
Strengths
Easy to design and manage
Faster execution since no other agents are involved
Lower resource and maintenance costs
Limitations
Doesn’t scale well with complex or large-scale tasks
Lacks collaboration or coordination capabilities
Best suited for narrow, well-defined goals
Use cases
Chatbots, personal recommendation engines, or single-purpose automation tools.
2. Multi-Agent Architecture
This structure involves multiple agents working together. Each agent can have a specific role, and the system benefits from distributed decision-making, which is crucial for orchestrating complex Agentic AI workflows.
How it works
Agents communicate, coordinate, and divide tasks based on their capabilities. Some may focus on data analysis, others on natural language processing, while another might gather external information.
Strengths
More scalable and flexible
Tasks can be completed faster through parallel processing
Suitable for handling dynamic, high-volume environments
Limitations
More complex to design and manage
Communication between agents needs to be well-coordinated
Too much collaboration can slow down the results.
Use cases
Complex workflows, real-time monitoring, and systems where multiple specialized tasks run in parallel.
3. Vertical Agentic Architecture
This approach introduces hierarchy among agents. One or more agents act as leaders, managing tasks while other agents carry out specific actions.
How it works
Leader agents oversee the task distribution. Other agents report back to them with updates and outcomes. It’s structured and orderly.
Strengths
Good for workflows that require strict task sequences
Easier to track progress and ensure accountability
Limitations
Relies heavily on the leader, creating a potential bottleneck
Not ideal when speed or flexibility is a priority
Use cases
Approval chains, structured document generation, or rule-based enterprise processes.
4. Horizontal Agentic Architecture
In a horizontal setup, every agent works independently but equally. Instead of reporting to a leader, they exchange ideas, coordinate freely, and make decisions as a group.
How it works
Every agent has equal status and contributes based on its strengths. They work in parallel and discuss decisions together.
Strengths
Encourages creative solutions
Supports tasks that need collaboration across different domains
Allows for dynamic input and shared responsibility
Limitations
Harder to coordinate
Can slow down if decision-making is not streamlined
Use cases
Idea generation, interdisciplinary problem-solving, innovation-driven projects.
5. Hybrid Agentic Architecture
This model combines vertical and horizontal structures. Leadership roles are dynamic and can shift depending on the task phase or need.
How it works
Agents collaborate when needed but can also switch to a hierarchical approach if the task demands structure. It blends autonomy with oversight.
Strengths
Highly adaptable
Balances control and creativity
Ideal for evolving or complex workflows
Limitations
More resource-intensive
Needs robust task and communication management
Use cases
Strategic planning, R&D projects, and systems that need both flexibility and structure.
Agentic Architecture Layers
Agentic AI architecture is built around layers that work together to help AI agents sense, think, act, and adapt. Each layer has a specific purpose, forming the fundamental components of an Agentic AI framework. When combined, they create systems that are capable of operating independently, making decisions, and improving over time.
Here’s a breakdown of the key layers involved in agentic architectures.
1. Perception Layer
This layer helps the agent make sense of its surroundings. It collects raw data from various sources like text, visuals, or sensors. It then filters out noise and organizes the useful parts into a clear format the agent can work with.
This is not just about collecting information. In advanced setups, this layer can recognize context, urgency, and relevance so that the rest of the system gets only what really matters.
2. Cognitive Layer
After the data is sorted, the cognitive layer takes over to process it. This layer handles thinking. It analyzes the information, compares it with internal knowledge, and chooses what to do next.
It may break down large tasks into smaller steps, choose between multiple possible actions, or learn from past experience to improve decision quality over time.
3. Action Layer
After a decision is made, the action layer turns it into a real-world task. It could mean sending a response, triggering an API, or making a system change.
Before acting, this layer checks whether the action is safe, possible, and aligned with the overall objective. In advanced cases, it can even simulate the expected outcome before taking action.
4. Feedback and Learning Layer
This layer watches what happens after the action is taken. It compares the results with what was expected and stores those insights.
Over time, this continuous loop helps the agent get smarter. Some systems even use outcomes that didn’t happen but could have, to refine future behavior. This process is called learning from alternatives or what-if analysis.
5. Integration Layer
This part helps the agent talk to other systems and tools. It makes sure the AI can pull in data from external sources and push out its results in real time.
It’s especially important in enterprise setups where the agent needs to work with APIs, dashboards, and data warehouses. A strong integration layer ensures smooth communication across platforms.
6. Operations Layer
This layer monitors how well the agent is performing in real time. It tracks system health, provides alerts if something breaks, and supports updates or improvements without full system resets.
It also helps in managing logs, usage data, and overall performance reports that can be reviewed later for improvement.
7. Infrastructure Layer
This is the technical foundation of the system. It includes the computing resources, data storage, and scaling tools required to keep everything running efficiently.
If the agent needs to process large volumes of data or make decisions in real time, this layer ensures the system can handle it without slowing down or crashing.
Real-World Uses of Agentic AI Architecture in Different Sectors
Agentic AI architecture is more than just a technical concept. It’s being actively used across multiple industries to solve problems, automate decision-making, and drive smarter outcomes. Because agents can observe, reason, act, and learn independently, they are well-suited to handle complex, changing environments where rules aren't always fixed.
Here’s how different sectors are starting to apply agentic AI:
Call Centers and BPO
Agentic AI is reshaping call centers and BPO analytics by bringing together automation, adaptability, and smarter decision-making.
Call routing: AI agents analyze context and direct calls to the most appropriate representative or support team.
Agent assistance: During live calls, agents can receive suggestions and relevant information in real time.
Quality monitoring: Agents evaluate interactions for tone, compliance, and effectiveness to support training and improvement.
Customer sentiment tracking: Intelligent agents interpret speech and text to gauge satisfaction and flag potential escalations.
Healthcare
Agentic AI is helping hospitals and care systems operate more efficiently.
Clinical decision support: These systems help doctors by quickly interpreting patient history and offering suggestions.
Patient monitoring: Agents track vital signs and trigger alerts when something seems off.
Scheduling: Intelligent agents help optimize doctor shifts, operating room slots, and equipment usage.
Finance
In banking and investment, agentic architecture in AI is useful for both automation and insights.
Fraud detection: Agents monitor transactions continuously, learn patterns, and flag suspicious behavior as it happens.
Portfolio management: Autonomous agents adjust portfolios based on market changes, risk preferences, and user goals.
Credit analysis: Agents can evaluate loan applications by analyzing multiple risk factors without human bias.
Manufacturing
Manufacturers benefit from agentic systems that manage production lines and maintenance.
Predictive maintenance: AI agents keep an eye on machines and warn about problems before they occur.
Supply chain optimization: Agents coordinate orders, deliveries, and inventory across systems.
Quality control: Agents use image recognition and process data to detect defects in real time.
Retail and E-commerce
Agentic AI architectures are powering personalization and operational efficiency.
Product recommendations: Agents learn from user behavior and suggest the right products at the right time.
Inventory planning: AI agents track demand and adjust stock levels automatically.
Customer service: Intelligent agents answer common queries, escalate complex cases, and reduce response time.
Transportation and Logistics
Multi agent architecture plays a big role in coordinating logistics across systems and locations.
Route optimization: Agents dynamically choose the best delivery paths based on traffic, weather, and schedules.
Fleet management: Agents help monitor vehicle health and schedule repairs.
Autonomous systems: In aviation, rail, and shipping, agents support safe, responsive navigation and control.
Education
In learning environments, agentic AI offers personalized support to students and educators.
Adaptive learning platforms: Agents tailor lessons to each student’s pace and knowledge level.
Feedback and grading: AI agents provide instant feedback and even detect patterns in performance.
Content recommendation: These agents personalize content as you move through a course or topic.
Enterprise Operations
For internal operations, agentic AI architecture supports smarter decision-making across departments.
Workflow automation: Agents handle repetitive tasks and route decisions through the right people.
Data integration: Agents help unify data from marketing, sales, and support tools for consistent insights.
Business analytics: Analytical agents track KPIs and identify trends without needing constant supervision.
From healthcare to logistics, the value of agentic architecture lies in its ability to operate with autonomy, learn continuously, and collaborate across systems. As the technology matures, more industries will rely on agentic AI to handle tasks that go beyond what traditional automation can achieve.
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Benefits of Using Agentic AI in Architecture
Agentic AI architecture is not just a framework for building intelligent systems. It also brings a set of clear, practical advantages that make it ideal for solving real-world problems across different industries. These benefits stem from how agents perceive their environment, make decisions, and act independently while still working in sync with other agents or systems.
Here’s a breakdown of the key benefits:
1. Autonomy in Decision-Making
Agents can operate without constant human oversight. This independence helps systems respond faster to changes, especially in high-speed or complex environments like fraud detection, robotic control, or smart supply chains.
2. Scalability and Modularity
Agentic architecture supports systems that grow over time. The modularity inherent in an effective Agentic AI framework allows you to start with a single agent and gradually introduce more specialized agents as the system evolves. This makes it easier to build solutions that scale with business needs.
3. Adaptability to Dynamic Environments
Agents can update their strategies based on feedback, experience, or real-time data. This makes agentic AI useful in unpredictable environments where static rule-based systems often fail.
4. Parallel Task Handling
In multi agent architectures, different agents can handle different parts of a task at the same time. This parallelism increases speed and reduces delays, especially for large workflows like document processing or logistics planning
5. Collaboration Without Conflict
Even though agents work independently, they can share goals and coordinate actions. This balance between autonomy and collaboration is useful in systems that involve multiple teams, tools, or departments.
6. Easier Maintenance and Upgrades
Because each agent can be updated or replaced independently, agentic AI architectures are easier to maintain. You can upgrade parts of the system without rebuilding it from the ground up.
7. Better Resource Allocation
Agentic systems can distribute tasks based on the skill or role of each agent. This ensures efficient use of computing power, time, and other resources, especially when handling large-scale data or running continuous operations.
8. Continuous Learning and Feedback Loops
Agents adjust their future choices based on the results of past actions.. Over time, this leads to better results and fewer mistakes, making the system smarter with every interaction.
9. Improved Resilience
If one agent fails, others can often continue working without breaking the entire system. This fault-tolerance makes agentic architecture more reliable in mission-critical settings.
10. Faster Integration with Enterprise Systems
These systems are built to connect with your current enterprise software and APIs. Their modular design simplifies integration with cloud platforms, databases, and data analytics pipelines like the ones we build at Dataplatr.
By offering flexibility, speed, and continuous learning, agentic AI architecture enables organizations to create intelligent systems that are both powerful and practical. Whether it's used in automation, analytics, or process optimization, its benefits are hard to ignore.
Challenges in Implementing Agentic AI Architecture
While agentic AI architecture offers smarter and more flexible systems, implementing it comes with its own technical and operational hurdles. Below are seven key challenges organizations often face:
1. Designing Agent Roles and Workflows
It can be difficult to define clear roles for each agent. Without thoughtful planning, agents may overlap in function or miss key responsibilities, which leads to confusion and inefficiencies.
2. Smooth Communication Between Agents
In multi agent architectures, agents need to constantly share information and updates. Ensuring they stay in sync and avoid miscommunication is one of the most common technical challenges.
3. Data Handling and Consistency
Agents often rely on different data sources. If the incoming data is outdated, unstructured, or inconsistent, it affects the quality of decisions and overall system performance.
4. Debugging and Troubleshooting
When things go wrong, it's hard to pinpoint which agent caused the issue. Tracking errors across multiple agents and layers requires strong monitoring tools and clear logs.
5. Security and Access Control
As agents perform actions and access data independently, controlling what they can and cannot access becomes important. Without clear rules, the system may risk exposing sensitive data.
6. Scalability Limitations
A growing number of agents can strain system performance and upkeep. Without scalable design, the system may slow down or become too complex to maintain.
7. Lack of Ready-to-Use Tools
Since agentic architecture in AI is still evolving, there aren't many plug-and-play tools or off-the-shelf Agentic AI frameworks available. Teams often need to build custom setups, which takes time and technical effort.
Conclusion
Agentic AI architecture represents a major step forward in how we design and use artificial intelligence. By enabling systems to think, learn, and act on their own, it opens the door to more efficient, adaptive, and goal-driven solutions. Whether applied in business, education, or daily life, this approach has the potential to make AI more useful, responsive, and impactful in solving real-world problems.
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