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Blue Copper Technology Wins ASSOCHAM Best Customer Service Solution Provider Award for Optimore

Note: The blog has been updated on 22nd Sept 2020. With the latest information and data to match the industry standards and latest strategies adopted by businesses who choose us.

Optimore had a strange journey. Optimore hopes you have already started knowing about it after 5th September. This is one of the most promising days for Blue Copper Technology, who bagged the ASSOCHAM “Best Customer Service Solution Provider Award” for the year 2018.

The product has been developed for some particular client who wanted a customized product to make their organizational fall in a line. However, we thought that if the SMEs who work with faces such problems then out there in the market there will be many MSMEs or SMEs who are facing the same issue.

We brainstormed a little hard to develop a task management software, that will not just streamline your workflow but will make the business process a mere trifle task to handle. Task management software can be many in the market, but we have built Optimore with two things in mind - cost and ease-of-use.

A Day of Amazement for Team Optimore - The Best Task Management Software

Guess what, we were successful and had implemented things in a much better manner. And it was one of our clients who nominated us for the Best Customer Service Provider Award in ASSOCHAM and we did it.

Yes, we have bagged this award for our best task management software, Optimore. We have bagged some of the prestigious clients in the USA and UK market and have been getting good feedback from them. However, this award just became the token of appreciation for the hard work we have done and the best kind of recognition ever.

Thanks to the Associated Chambers of Commerce and Industry of India for considering us eligible and allowing us to contest for  Best Customer Service Provider Award 2018.

We have won many awards for our contribution to the industry, but this is the first time it is not the company by face, it's our brainchild which got this beautiful recognition.

Kudos to Our Entire Team on Winning The Award

Held on September 05, 2018, at The Lalit Great Eastern Hotel, Kolkata, Blue Copper Technology attended the Cybercon Summit organized by ASSOCHAM. Here they honored us with their Best Customer Service Solution Provider Award. Along with our Co-Founders, our developers and we took part in the event to receive the award.

Arunabha Ghosh and Abhishek Ghosh, Blue Copper’s CEO and CTO received the award from Mr. Zunaid Ahmed Palak (Minister of IT Bangladesh) along with Mr. Bratya Basu (Ministry of West Bengal). There were big technology giants and our product was one of the newest and not-so heard in the Indian market. We are pro in working with Asana, Trello, or other Task Management tools, but Optimore is yet to enter that global market. We are slowly going to enter the global space and we bet that day will be soon near.

What Happened at the D-Day

ASSOCHAM India along with the Department of IT and Electronic Services, West Bengal had successfully arranged this big event at Kolkata. This was a prestigious award and a proof to our clients and employees, about the kind of customer service we provide to them since the inception of Optimore.

The inaugural session took place in the presence of Mr. Zunaid Ahmed Palak (Minister of IT Bangladesh), and Mr. Bratya Basu (Ministry of West Bengal) from Kolkata. There were a series of speakers who discussed and focussed mainly on IT Security in the Banking System.

Letter of Gratitude to Clients and Our Team Members!

The launch of Optimore took place in 2017 and since then we are serving some of our global clients and have been upgrading the product internally. We were piloting the product until some of our clients installed it permanently in their organization. Based on their feedback Optimore bagged this giant award for best Customer Service Solution Provider from ASSOCHAM.

We thus like to share a ‘heartfelt’ thanks to all of you!

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We know that technology migration is one of the most common projects of many, which we run in our company. However, when you work on such a project you will find that there are both variables and some unavoidable roadblocks that continue to hamper your workflow during legacy migration. And that's how you get the technology migration service provider companies on board.

With a long experience in various technology migration projects which might be around 500, Blue Copper Technologies understands that no two organizations are going to have the same technology migration path. Therefore, the migration services and solutions we render to the two organizations will be different and unique in each respect.

So, as one of the popular technology migration service companies, we render in a different domain such as – data, cloud, application, legacy, and many more. However to achieve the technology migration services in various domains we take care of the common roadblocks using some of our surefire ways.

In this article, you can move ahead and read what are the ways we use for every organization to remove the obstruction before legacy migration.

#1. Speed of the Technology Migration Services

You will find there are a number of factors that fall under the speed category. And among all the recently popular topic which majorly falls under speed is throttling. When you are migrating data into the cloud, we see that Microsoft uses throttling, but they maintain a speed limit and yet maintain a notable pace of the project.

With the use of throttling, you can confine the number of threads your account uses to prevent any kind of over-consumption of resources. However, as there is no line drawn to determine when you might get throttled, so we need to take necessary steps before migration splits before throttling. Once your migration gets throttled only time will allow your account to perform like earlier.

#2. Capacity of the Technology Migration Services

Guess what you are planning to have a family reunion and for that, you need to buy some food, right? You certainly cannot fit everything in your family car. What you need to do is book an additional car to transport all those extra groceries for a reunion.

So as soon as you get throttled, only time will give you the space to perform as it earlier did. We know that manual technology migration service has become obsolete. What we allow you are to get and run multiple projects in parallel.

This not only going to reduce the running time of the project but also allows the moving of the content more than once. You will find them well paired with scheduled migrations, which often uses complete projects outside the work hours.

#3. Safety Within Technology Migration Services

Taking the example from above and continuing – say you have shopped all your groceries and either taking the car you start walking home with bags in hand. As you have more foods than a normal day, so there are high chances for some foods to get damaged or fall out of the bag.

Here where you will find lift and shift migration is what an organization can have. This kind of migration might not suit all the industries as might cause loss of metadata. This can disrupt your business. Say the information like the author of the contents, last modified dates, and tags might get lost in the array of shifting. This sends out sheer negligence in the part of security and governance within technology migration. However, technology migration service companies can eminently take care of it and assure that you have a clear and full board security migration at each stage.

Learn more about our offering as a technology migration service provider in our latest Case Studies or get started and talk to our consultants.