death-of-a-sales-associate
death-of-a-sales-associate
Death of a Sales Associate
78 posts
Straightening, ringing, and wondering when my life will actually begin since 2015
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I’m bewildered by the amount of customers that think it’s okay to tell their waitresses/sales associates that they aren’t attractive. 1). They’re not there for your viewing pleasure. 2). You’re an asswipe (especially knowing they can’t defend themselves at the risk of termination)
*I’d also like to point out another problem towards the end of the post, but that’s for another day
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Working retail already feels like death, it doesn’t need to smell like it though
i want a restraining order on everyone who doesn’t wear deodorant 
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why did i have a customer that hole punched his credit card’s chip out, because “he didn’t want a chip”, and then didn’t understand why I couldn’t process his transaction
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When I worked at Panera, I was training someone and the line was out the door. They accidentally rang a woman up for a soda instead of a small coffe which is 10¢ less. She held up the line because she wanted her 10¢ refunded for “the principle” of it. I wish I had a dime, threw it at her, and told her to keep it since she OBVIOYSLY needed it more.
I’m a cashier at a popular home improvement store and I deal with a lot of shit. But today blew me away. A woman came up with a bracelet from the key area. a single item. It rang up 2.48. Woman goes “um sign says 1.89!!!”. She wouldn’t let it go. I genuinely stared at her for a minute in disbelief. I had a line so I said fuck it and took off the FIFETY NINE CENTS (I am free to take off 50 dollars at my own discretion) to keep the line moving but holy shit people get over yourself
I feel this. I had a man yell at me the other day because his tuna rang up 0.59 more than he thought it was. What he doesn’t know is that if he had been kind, I would have been kind right back and just changed the price.
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I hope you know that when you set all the stuff you don’t want on a shelf where none of it goes and yell “I’m just going to put these right here,” that doesn’t make it better, actually though, it kinda makes it worse.
*I’m a sales associate, not a maid. And I wouldn’t go into your home and throw around your stuff and leave it lumped up in a ball.
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I don’t know whether to laugh or feel sorry, really both
The other night at work, I had a mother-daughter duo walk in. The mother explained to us she was there to get dresses for her daughter for a competition know as National American Miss (N.A.M) and theses dresses were for segments such as the Interview, Modeling, etc.
She kept droning on and on and on about how big it is (when most of my coworkers who I asked about it had no clue what it was and they have kids/grandkids). She also mentioned how you can win one of five golden tickets and go to Hollywood. She said they won one last year... but couldn’t go because they couldn’t afford to go out (while spending $400 that night and telling us about the hundreds she has also spent on other dresses at other places). She also hopes her daughter will get “discovered,” but only going as far to Harrisburg for prelims, I imagine there’s no way she’s getting discovered in Harrisburg (especially as apparently each state holds these prelims at the capitals) and needs to go to Hollywood. She also tells us there will be Judges like Jennifer Lopez and when we ask her who else is judging with Jennifer Lopez she clarifies, “NO, judges ‘LIKE’ Jennifer Lopez... like Taylor Swift” (cause you know, Taylor is definitely leaving her tour to go judge some kids in Hollywood). She is being incredibly pretentious even though she’s from the country and looks it (and I don’t mean to cause offense and say she can’t do it, but she looked like and kinda acted like stereotypical country white trash). Also, when her daughter mentions prizes, there was a chance of winning a very nice (expensive), new car, and when the daughter goes “...and I’m going to drive it!” The mother huffs and goes, “oh no, I’M going to drive it.” This girl was 7 or 8 and how the mom said this was not in the “haha you’re to young to drive,” but the “that’s MY car” way.
This 7 or 8 year old is also facing down therapy that may or may not be related to this or the fact that she has uninvited her grandmother and father from attending (though, her father has to come anyways to walk her for the Finale). She comes off incredibly spoiled and rebellious, especially as she’s telling her mom she doesn’t want to wear anything, but her mom is practically telling her to deal with it, but if her mom says “jump” she jumps, just as when her mom told her to recite her intro which has been perfectly rehearsed including how she loves school and gymnastics and hopes to be a scientist because she loves solving problems.
People, please, please, PLEASE don’t live through your children and make them do things they don’t want to do. Also, if you want your children to be successful, you can’t just stick your toe in the water, you have to dive in. By not taking your child all the way, she is most likely not going to get discovered and your most likely wasting more money than you can afford when there are more practical things you could enroll her in such as science camps if she’s truly interested in becoming a scientist. Also, your most likely reasoning to keep her in pageants to one-up everyone and to feel like you’re getting the life you deserve is pretty terrible. Invest in your children what makes them happy, not what makes YOU happy.
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I work at a chickfila and one night I had this group of teenagers come in 15-20 minutes before we close they all ordered shakes and a fuck ton of food so I took their order and smiled said have a day my pleasure that shit, and then they all proceeded to sit down spill their food/shakes on the floor and one of them looked me dead in the eye flipped a poly sauce over punched it exploding it everywhere smiled and then they wouldn’t leave until we started to turn off the lights 10 min after we close
What assholes. When people act like that, you just know they have never been on the receiving end of shit like that.
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I’ve been noticing a change in the music at my store lately. 🙌🏻
About damn time!
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Sometimes I feel like I’m more of a punching bag than a sales associate, especially when there are things out of my control that I try to explain, but they don’t give me a chance because I’M obviously the problem.
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Where’s the lie?
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You either quit a SpongeBob or work long enough to see yourself become a Squidward.
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Please do not purposely ignore me or roll your eyes when I’m checking on you or asking if you need assistance because it’s my job and it won’t kill you to smile and say “I’m fine, thanks” and/or “just looking, thanks.”
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PSA: If you take clothing away from the store without paying for it, IT IS SHOPLIFTING. “Oh but I just wanted to show my daughter-“ YOUR DAUGHTER IS IN A DIFFERENT STORE YOU ARE SHOPLIFTING. HOW AS A GROWN ADULT DO YOU NOT REALIZE THAT?
*Context: We have a sidewalk sale where we put stuff outside of our stores. This does not mean it’s okay to take it to different stores without paying let alone other areas of the mall even though it’s outside the store already; that is shoplifting.
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dos and donts to say/do with a cashier
DONT ❌❌❌ put in/swipe your card when the car reader machine doesnt say you can. some stores the cashier needs to hit certain buttons for it to accept your card, some places you can just put it in while you are still being checked out. it matters. please read the card reader. you look really stupid when you could literally, just read.
DONT ❌❌❌ take out your card out until the machine beeps or tells you too. wait.
DONT ❌❌❌ leave it in to long!!! if it keeps beeping at you, it wants you to take it out. do it. dont let it beep and bunch of times, the noise is ugly.
DONT ❌❌❌ put your coins on the counter. i personally dont mind when you are putting bills down, but its really rude for me to have to pick them up from the counter when you could of put it in my hand
DONT ❌❌❌ leave without taking ur receipt. we dont want it. and we usually might ask a question such as ur number for returns before we give it! just take it. some places get in trouble for not giving receipts.
DONT ❌❌❌ tell me how to do my job. dont.
DONT ❌❌❌ think that when a mistake happens that its the cashier. most of the time, the customer did something wrong.
DONT ❌❌❌❌❌❌❌❌❌ BE. RUDE. TO. US. AT. ALL.
DO ✔️✔️✔️ pay attention to me. you dont know how many times i have to re ask questions because a customer wasnt paying attention to me in the check out
DO ✔️✔️✔️ read. the card reader wants you to sign, please do it instead of just standing there
DO ✔️✔️✔️ READ WHEN IT COMES TO THE CARD READER IN GENERAL. IF IT SAYS “HIT THE GREEN O” FOR CREDIT. THATS WHAT IT MEANS. READ. JUST READ.
DO ✔️✔️✔️ give me your number when i ask for it. some stores like mine, we ask for numbers just so we can look it up when you return it. when you say no i have to put in a fake number. just give your number, we wont call you.
DO ✔️✔️✔️ have your card out!!! why would you stand there and not have it out by the time we
DO ✔️✔️✔️ understand that we are human! we make mistakes! be understanding. the register has tons of different buttons, settings, and systems that it can be confusing or annoying when we hit the wrong thing. mistakes happen
DO ✔️✔️✔️ be patient. if you have a lot of stuff, it might take a while to bag it, especially if its weirdly shaped
feel free to reblog or add if you are a cashier urself
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Every person who has ever cashiered retail understands.
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Company CEOs shouldn't be at home with their families during the holidays if their employees have to work on the holidays.
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*When I pull an 8 hour shift that starts in the afternoon and goes to close and I tell people have a nice day when it’s 8:30 pm cause there are no windows and my mind goes numb cause there is only so much you can straighten a store before going insane*
Me during a long shift:
Time is nothing. I don’t exist. There is no outside world. This store is all I know. There is nothing else. I will live out my life here and die here.
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